CONTROLS -> BMW Remote Software Upgrade for Your BMW X5 SUV 2024

BMW Remote Software Upgrade  
CONTROLS  
BMW Remote Software Upgrade  
There is a risk of accident or injury. Do not  
Vehicle equipment  
leave children or pets unsupervised in the ve-  
hicle. When leaving the vehicle, take the vehi-  
cle key with you and lock the vehicle.  
This chapter describes equipment, systems  
and functions which are offered or may be of-  
fered in future on a model-specific basis, even  
if they are not included in the vehicle in ques-  
tion.  
Operating requirements  
Active ConnectedDrive contract.  
For further information:  
The integrated SIM card in the vehicle has  
been activated.  
Vehicle equipment, see page 8.  
Mobile reception.  
BMW Remote Software  
Upgrade  
A consent for the transmission of the corre-  
sponding data was given in the Data Pro-  
tection menu.  
For further information:  
Principle  
Data protection, see page 72.  
Remote Software Upgrade can be used to up-  
date the entire software of the vehicle. This  
makes new functions, functional enhance-  
ments or quality improvements available.  
Search for an upgrade  
Operating requirements  
The standby state must be turned on to search  
for a Remote Software Upgrade.  
General  
BMW recommends carrying out the Remote  
Software Upgrade as soon as it becomes  
available.  
Automatic search  
The vehicle regularly searches for updates in  
the background.  
Safety information  
Manual search  
WARNING  
1.  
Apps menu  
Unsupervised children or pets in the vehicle  
can set the vehicle in motion and endanger  
themselves or other road users, for example  
by the following actions:  
2. "All apps"  
3. "System settings"  
4. "Remote Software Upgrade"  
5. "Search for upgrades"  
Pressing the Start/Stop button.  
Releasing the parking brake.  
6. Follow the instructions on the control dis-  
play.  
Opening and closing doors or windows.  
Engaging selector lever position N.  
Operating vehicle equipment.  
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sion information can be shown on the control  
display while downloading and following suc-  
cessful completion of the installation.  
Download of an upgrade  
Automatic download  
If available, the data for a Remote Software  
Upgrade is automatically downloaded to the  
vehicle. No consent to download is required.  
This information is also available in the Con-  
nectedDrive customer portal.  
Displaying information  
Via BMW app  
Display in the vehicle:  
If an upgrade is available, information about  
the new software version is displayed in the  
BMW app.  
1.  
Apps menu  
2. "All apps"  
3. "System settings"  
4. "Remote Software Upgrade"  
The data for the upgrade can then be down-  
loaded to a mobile device, for example via an  
existing Wi-Fi connection.  
5.  
Display currently installed version:  
"Installed version:"  
The data can then be transferred from the mo-  
bile device to the vehicle.  
Display new available version:  
"Info on version"  
This transmission method accelerates the  
download of the data, for example in areas  
with limited mobile network availability.  
6. Follow the instructions on the control dis-  
play.  
1. Download the upgrade in the BMW app to  
the smartphone.  
Display in the ConnectedDrive customer portal  
on the Internet:  
2. Follow the instructions in the BMW app.  
3. Establish the connection to the vehicle.  
Installing the upgrade  
General  
iOS: connect Bluetooth audio and Wi-Fi.  
Android: connect Bluetooth® audio and  
Wi-Fi.  
Installing the remote software upgrade may  
cause software modifications not made by  
the vehicle manufacturer to be deleted,  
such as increases in performance.  
The data transfer of the upgrade from the  
mobile device to the vehicle occurs in the  
background only while driving.  
4. Follow the instructions on the control dis-  
play.  
Modifications to the on-board power supply  
of the vehicle, for example to control units  
that have not been made by the manufac-  
turer of the vehicle, can cause the installa-  
tion to malfunction.  
For further information:  
For information on connecting mobile devices  
with the vehicle, see Owners Handbook for  
Navigation, Entertainment, Communication.  
The installation does not occur until the  
consent was given.  
Release notes  
The installation can take around 20 to  
30 minutes.  
General  
Installation cannot be interrupted.  
The release notes describe the updates inclu-  
ded in the Remote Software Upgrade. The ver-  
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CONTROLS  
The vehicle cannot be used during installa-  
tion.  
Install immediately  
The upgrade can be installed immediately  
when all prerequisites have been met.  
You may leave the vehicle during installa-  
tion.  
1.  
Apps menu  
2. "All apps"  
Prerequisites for the installation  
3. "System settings"  
4. "Remote Software Upgrade"  
5. "Start upgrade now"  
The vehicle battery is sufficiently charged.  
The outside temperature is above -10 ,  
14 .  
The vehicle is parked on level ground.  
The hazard warning lights are switched off.  
The selector lever position P is engaged.  
6. Follow the instructions on the control dis-  
play.  
Installing with timer  
The engine is turned off and sufficiently  
cooled down.  
At the end of the journey, a timer can be used  
to install the upgrade automatically at a config-  
ured time, for example, during the night. It may  
make sense to install later to meet functional  
requirements, such as a sufficiently cooled en-  
gine.  
If applicable, follow the notes for further pre-  
requisites on the control display.  
If the prerequisites are not met, for example  
a sufficient vehicle battery charge state, the  
upgrade will not be offered for installation.  
1.  
Apps menu  
Look out for an offer to install, for example  
after driving for a long period.  
2. "All apps"  
3. "System settings"  
Preparing the vehicle  
4. "Remote Software Upgrade"  
5. Select the desired settings.  
The installation starts automatically when:  
Park the vehicle safely away from the public  
road.  
Cellular network reception must be ensured  
so that a fault message can be sent to the  
vehicle manufacturer, for example if the in-  
stallation is terminated.  
All prerequisites for the installation have  
been established correctly.  
All prerequisites continue to be met at the  
time of installation.  
Close the windows.  
The timer is turned off when the drive-ready  
state is turned on.  
Close the glass sunroof.  
Closing the luggage compartment  
Functional limitations  
During the upgrade, many of the functions are  
temporarily unavailable, for example:  
Remove devices that consume energy, for  
example mobile phone.  
Disconnect the trailer or load carrier.  
The vehicle key must be located in the vehi-  
cle for the consent for installation.  
Hazard warning lights.  
Central locking system and, if necessary,  
Comfort Access.  
Switch off the exterior lights.  
Remove the devices connected to the  
socket for on-board diagnosis.  
Side lights.  
Horn.  
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Alarm system.  
Emergency call.  
Window lifters.  
Glass sunroof.  
Fuel filler flap lock.  
Operating the tailgate or boot lid.  
The driver's door can be unlocked and locked  
from outside with the integrated key.  
After successful upgrade  
The vehicle can be used again immediately.  
Purchased services, e.g. Real Time Traffic In-  
formation or Remote Services, are automati-  
cally reactivated during your next drive.  
After an extended stationary period, charge  
the vehicle battery with an extended drive.  
Malfunction  
In the event of a malfunction, follow the in-  
structions on the control display or in the BMW  
app.  
If the malfunction cannot be rectified, contact  
an authorised Service Partner or another quali-  
fied Service Partner or a specialist workshop.  
Validity of Owner's Handbook  
Vehicle production  
When the vehicle leaves the factory, the con-  
tents of the printed Owner's Handbook are up  
to date.  
After a software update in the vehicle  
After a vehicle software update, for example,  
via Remote Software Upgrade, the Integrated  
Owner's Handbook for the vehicle will contain  
the latest information.  
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