Access for Your Citroen C5 SUV 2020

Access  
Back-up procedures allow the vehicle to be  
locked/unlocked in the event of a failure of  
the remote control, the central locking, the  
battery, etc. For more information on the Back-  
up procedures, refer to the corresponding  
section.  
With Keyless Entry and Starting  
Electronic key with remote  
control function and built-  
in key  
Remote control function  
2
Integral key  
The key built into the remote control can be  
used for the following operations, depending  
on version:  
-
-
unlocking/locking/deadlocking the vehicle,  
activation/deactivation of the mechanical  
child lock,  
F To eject the key or put it back in place, pull  
and hold the button.  
The remote control can be used for the  
following functions, depending on version:  
-
-
activation/deactivation of the front  
passenger airbag,  
back-up unlocking/locking of the doors.  
Unlocking the vehicle  
-
unlocking/locking/deadlocking the vehicle  
and the fuel filler flap,  
With the remote control  
-
-
-
-
-
-
-
-
unlocking – opening/closing the boot,  
remote switching on of the lighting,  
activating/deactivating the alarm,  
locating the vehicle,  
opening/closing the windows,  
closing the sunroof and the blind,  
locating the vehicle,  
F Press this button to unlock the  
vehicle.  
Without Keyless Entry and Starting  
Unlocking is signalled by rapid flashing of  
the direction indicators for a few seconds.  
Depending on version, the door mirrors unfold  
and the welcome lighting comes on.  
activating the vehicle's electronic  
immobiliser.  
The remote control includes a conventional key  
that allows the central locking/unlocking of the  
vehicle using the door lock and the starting and  
switching off of the engine.  
F To unfold or fold the key, press the button.  
35  
Access  
By default, selective tailgate unlocking is  
activated and and motorised operation is  
deactivated.  
If one of the doors or the boot is still open,  
the central locking does not work; the vehicle  
locks, then immediately unlocks, identifiable by  
the locks making a rebound sound.  
Selective unlocking  
Driver's door and fuel filler flap  
F Press the unlocking button.  
F Press it again to unlock the other doors and  
the boot.  
F Make a long press on the button  
to unlock the boot and trigger the  
motorised opening of the tailgate.  
When the vehicle is locked, if it is  
unlocked without the opening of a door  
or the boot, it will automatically lock itself  
again after thirty seconds.  
The complete or selective unlocking and the  
alarm deactivation, depending on version,  
is confirmed by flashing of the direction  
indicators.  
The doors and fuel filler flap remain locked.  
Depending on version, the door mirrors unfold.  
If selective unlocking of the tailgate is  
deactivated, pressing the button unlocks  
the whole vehicle.  
The automatic folding and unfolding of the  
door mirrors can be deactivated via the  
vehicle's configuration menu.  
Opening the windows  
Depending on version, holding the  
unlocking button pressed for more  
than 3 seconds opens the windows.  
If motorised operation of the tailgate is  
deactivated, pressing the button releases  
the tailgate.  
To lock the vehicle, it is necessary to close  
the tailgate again.  
With the key  
The windows stop when the button is released.  
F Turn the key in the driver's door lock  
towards the rear of the vehicle to lock it.  
With the key  
Locking the vehicle  
F Turn the key in the driver's door lock  
Check that the doors and boot are fully  
closed.  
towards the front of the vehicle to unlock.  
With the remote control  
F Press this button to lock the  
Closing the windows and sunroof  
Selective unlocking and opening  
of the tailgate  
vehicle.  
Maintaining pressure on the locking button  
allows the windows and, depending on version,  
the sunroof to be closed to the desired position.  
This operation also closes the sunroof blind.  
Locking is confirmed by fixed illumination of  
the direction indicators for approximately two  
seconds. Depending on version, the door  
mirrors fold.  
The settings for the selective tailgate unlocking  
and motorised operation are made in the  
vehicle configuration menu.  
36  
Access  
F Briefly press this button. The  
With the remote control  
Ensure that no person or object could  
prevent the correct closing of the windows  
and sunroof.  
If, on versions with alarm, you want to  
leave the windows and/or sunroof partly  
open, you must first deactivate the  
volumetric alarm protection.  
sidelamps, dipped beam  
headlamps, number plate lamps  
and door mirror spotlamps come  
on for 30 seconds.  
F Within 5 seconds of locking the  
vehicle, press the button again to  
deadlock it.  
2
Pressing again before the end of the timed  
period switches off the lamps immediately.  
With the key  
For more information on the Alarm, refer  
to the corresponding section.  
F Within 5 seconds of locking the vehicle, turn  
the key to the rear again to deadlock it.  
Keyless Entry and  
Starting  
Locating your vehicle  
This function allows you to identify your vehicle  
from a distance, particularly in poor light. Your  
vehicle must be locked.  
Deadlocking  
F Press this button. The courtesy  
lamps will come on and the  
direction indicators will flash for  
a few seconds.  
Deadlocking deactivates the exterior  
and interior door controls, as well as the  
central locking button on the dashboard.  
The horn remains operational.  
You must therefore never leave anyone  
inside the vehicle when it is deadlocked.  
Welcome lighting  
This system allows the unlocking, locking  
and starting of the vehicle, while carrying the  
electronic key in the recognition zone "A".  
Availability of this function depends on version.  
If your vehicle is fitted with an alarm,  
activation is confirmed by fixed  
illumination of the direction indicators for  
a few seconds.  
37  
Access  
The electronic key is also used as  
Opening the windows  
When unlocking the driver's door, flashing  
of the direction indicators for a few seconds  
signals:  
Depending on version, keeping your hand  
behind the door handle or maintaining the  
press on the tailgate opening control allows the  
windows to be opened to the desired position.  
a remote control. For more information  
on the Remote control, refer to the  
corresponding section.  
-
selective unlocking of the vehicle for  
versions without alarm,  
-
deactivation of the alarm for other versions.  
Flashing of the direction indicators for a few  
seconds signals:  
Depending on version, the door mirrors unfold.  
Unlocking the vehicle  
-
unlocking of the vehicle for versions without  
alarm,  
Selective unlocking of the  
tailgate  
-
deactivation of the alarm for other versions.  
Depending on version, the door mirrors unfold.  
F Press the tailgate opening control to unlock  
just the tailgate.  
The doors remain locked.  
Selective unlocking  
Driver's door and fuel flap  
If selective unlocking of the tailgate is  
deactivated, pressing this control also  
unlocks the doors.  
F Pass your hand behind the driver's door  
handle.  
F To unlock the complete vehicle, pass  
your hand behind the handle of one of the  
passenger doors, with the electronic key  
close to the passenger door, or press the  
tailgate opening control with the electronic  
key close to the rear of the vehicle.  
Activation or deactivation of selective  
unlocking of the tailgate is done in  
the Vehicle/Driving menu of the  
touch screen.  
Complete unlocking  
F With the electronic key in recognition  
zone A, pass your hand behind the door  
handle of one of the front doors or press the  
tailgate opening control (at the left of the  
control).  
If the motorised tailgate opening control is  
activated, this action triggers its automatic  
opening.  
The setting for selective unlocking of  
the driver's door is done in the vehicle  
configuration menu.  
38  
Access  
It is not possible to lock the vehicle if one of the  
electronic keys is left inside the vehicle.  
If one of the doors or the boot is still open  
or if the electronic key for the Keyless  
Entry and Starting system has been left  
inside the vehicle, the central locking does  
not take place.  
If the vehicle is unlocked inadvertently  
and there is then no action on the doors  
or boot, the vehicle will automatically lock  
itself again after about 30 seconds.  
If fitted to your vehicle, the alarm will also  
be reactivated automatically.  
In order to preserve the battery in the  
electronic key and the vehicle's battery,  
the "hands-free" functions are put into  
long-term standby after 21 days without  
use. To restore these functions, press  
one of the remote control buttons or start  
the engine with the electronic key in the  
reader.  
For more information on Starting/  
Switching off the engine with Keyless  
Entry and Starting, refer to the  
corresponding section.  
Closing the windows and the sunroof  
Maintaining pressure on the door handle or  
the tailgate control allows the windows and,  
depending on version, the sunroof to be closed  
to the desired position.  
2
This operation also closes the sunroof blind.  
The automatic folding and unfolding of the  
door mirrors can be deactivated via the  
vehicle's configuration menu.  
Make sure that no item or person could  
prevent the correct closing of the windows  
and sunroof.  
Be particularly aware of children when  
operating the windows.  
Locking the vehicle  
Normal locking  
Illumination of the direction indicators for a few  
seconds signals:  
As a safety measure, never leave the  
vehicle without taking the electronic key  
for the Keyless Entry and Starting system  
with you, even for a short period.  
Be aware of the risk of theft of the vehicle  
when the electronic key for the Keyless  
Entry and Starting system is in one of the  
defined zones with the vehicle unlocked.  
-
the locking of the vehicle for versions  
without alarm,  
the activation of the alarm for other  
versions.  
-
Depending on version, the door mirrors fold.  
For safety and theft protection reasons,  
never leave the electronic key in the  
vehicle, even when you are close to it.  
F With the electronic key in recognition  
zone A, press on the door handle of one of  
the front doors (at the markings) or on the  
locking control located on the tailgate (on  
the right of the control).  
39  
Access  
Accumulations (water, dust, grime, salt  
F With the electronic key in recognition  
zone A, press once with your finger or  
thumb on the door handle of one of the front  
doors (at the markings) or on the locking  
control located on the tailgate (at the right of  
the control) to lock the vehicle.  
Anti-theft protection  
etc.) on the inner surface of the door  
handle may affect detection.  
If cleaning the inner surface of the door  
handle using a cloth does not restore  
detection, contact a CITROËN dealer or  
a qualified workshop.  
A sudden splash of water (stream of water,  
high pressure jet washer, etc.) may be  
identified by the system as the desire to  
open the vehicle.  
Do not make any modifications to the  
electronic engine immobiliser system; this  
could cause malfunctions.  
For vehicles with an ignition switch, do  
not forget to remove the key and turn the  
steering wheel to engage the steering  
lock.  
F Within 5 seconds, press the door handle  
again to deadlock the vehicle.  
Advice  
Locking the vehicle  
Driving with the doors locked could make  
it more difficult for the emergency services  
to enter the vehicle in an emergency.  
As a safety precaution (with children on  
board), remove the key from the ignition or  
take the electronic key when leaving the  
vehicle, even for a short time.  
Remote control  
Deadlocking  
The high frequency remote control is  
a sensitive system; do not operate it while  
it is in your pocket as there is a possibility  
that it may unlock the vehicle, without you  
being aware of it.  
Do not press the buttons of your remote  
control out of range of your vehicle.  
It might stop working. It will then be  
necessary to reinitialise it again.  
The remote control does not operate when  
the key is in the ignition switch, even when  
the ignition is switched off.  
Deadlocking deactivates the exterior  
and interior door controls, as well as the  
central locking button on the dashboard.  
The horn remains operational.  
You must therefore never leave anyone  
inside the vehicle when it is deadlocked.  
Purchasing a second-hand vehicle  
Have the key codes memorised by  
a CITROËN dealer, to ensure that the  
keys in your possession are the only ones  
which can start the vehicle.  
Electrical interference  
The Keyless Entry and Starting electronic  
key may not operate if close to certain  
electronic devices: telephone, laptop  
computer, strong magnetic fields, etc.  
40  
Access  
Central locking  
Manual  
Back-up procedures  
Lost keys, remote control,  
electronic key  
Visit a CITROËN dealer with the vehicle's  
registration certificate, your personal  
identification documents and if possible, the  
label bearing the key code.  
The CITROËN dealer will be able to retrieve the  
key code and the transponder code required to  
order a new key  
When locking/deadlocking from the  
outside  
When the vehicle is locked or deadlocked  
from the outside, the red indicator lamp  
flashes and the button is inactive.  
F After normal locking, pull one of the  
interior door controls to unlock the  
vehicle.  
F After deadlocking, it is necessary to  
use the remote control, Keyless Entry  
and Starting or the integral key to  
unlock the vehicle.  
2
F Press this button to operate the central  
locking of the vehicle (doors, boot and  
fuel filler flap) from inside the vehicle. The  
indicator lamp in the button comes on.  
F Pressing the button again unlocks the  
vehicle completely. The indicator lamp in  
the button goes off.  
Complete unlocking/locking  
of the vehicle with the key  
Automatic (anti-intrusion  
security)  
To activate/deactivate this function (activated  
by default):  
Use these procedures in the following cases:  
-
-
-
-
remote control battery discharged,  
remote control fault,  
battery failure,  
vehicle in an area subject to strong  
electromagnetic interference.  
The indicator lamp also goes off when  
unlocking one or more doors.  
F Press the button until an audible  
signal is heard and a message  
appears in the screen.  
In the first case, change the remote control  
battery.  
In the second case, reinitialise the remote  
control.  
The central locking does not take place if  
one of the doors is open.  
Transporting long or bulky objects  
Pressing the central locking button  
unlocks the vehicle.  
Refer to the corresponding sections.  
Above 6 mph (10 km/h), this unlocking is  
temporary.  
41  
Access  
In the event of a malfunction with the  
central locking system, the battery must  
be disconnected to lock the boot and thus  
ensure that the vehicle is locked fully.  
F Insert the key in the door lock.  
F Turn the key towards the front/rear to lock/  
unlock the vehicle.  
F Turn the key rearwards again within  
5 seconds of locking to deadlock the  
vehicle.  
Driver's door  
F Turn the key towards the rear of the vehicle  
to lock it, or towards the front to unlock it.  
F Remove the black cap on the edge of the  
door (example: right-hand rear door), using  
the key.  
F Without forcing, insert the key into the  
aperture; then, without turning it, move the  
latch sideways towards the inside of the  
door.  
F Remove the key and refit the black cap.  
F Close the doors and check from the outside  
that the vehicle is locked.  
For versions without alarm, the lighting of the  
direction indicators for a few seconds confirms  
that the procedure has completed correctly.  
Passenger doors  
Unlocking  
F Pull the interior door opening handle.  
If the vehicle is fitted with an alarm, this  
function will not be activated when locking  
with the key.  
If the alarm is activated, the siren sounds  
on opening the door; switch on the ignition  
to stop it.  
Locking  
F Open the door.  
F For the rear doors, check that the child  
lock is not on. Refer to the corresponding  
section.  
Changing the battery  
A message is displayed in the instrument panel  
when the battery needs changing.  
Central locking not  
functioning  
Version without Keyless Entry and Starting  
Battery type: CR1620/3 volts.  
Use these procedures in the following cases:  
-
-
central locking fault,  
battery disconnected or discharged.  
42  
Access  
F Reinitialise the remote control.  
For more information on Reinitialising the  
remote control, refer to the corresponding  
section.  
F Switch off the ignition.  
F Turn the key to position 2 (Ignition on).  
F Immediately press the closed padlock  
button for a few seconds.  
F Switch off the ignition and remove the key  
from the switch.  
The remote control is now fully operational  
again.  
2
Do not throw remote control batteries  
away as they contain metals which are  
harmful to the environment. Take them  
to an approved collection point.  
Version with Keyless Entry and  
Starting  
Reinitialising the remote  
control  
Version with Keyless Entry and Starting  
Battery type: CR2032/3 volts.  
Following replacement of the battery or in  
the event of a remote control fault, it may be  
necessary to reinitialise the remote control.  
If the problem persists, contact  
a CITROËN dealer or a qualified  
workshop as soon as possible.  
F Place the mechanical key (integral with the  
remote control) in the lock to unlock your  
vehicle.  
F Place the electronic key against the back-up  
reader on the steering column and hold it  
there until the ignition is switched on.  
Version without Keyless Entry  
and Starting  
F Unclip the cover by inserting a small  
screwdriver in the slot and raise the cover.  
F Remove the flat battery from its housing.  
F Insert the new battery with the correct  
polarity and clip the cover onto the housing.  
F With a manual gearbox, place the gear  
lever in neutral then depress the clutch  
pedal fully.  
43  
Access  
F With an automatic gearbox, from mode P,  
Closing  
When selective unlocking is activated, the  
first press of the remote control unlocking  
button permits unlocking of the driver's  
door only.  
fully depress the brake pedal.  
When a door is not closed correctly:  
-
with the engine running or the vehicle  
moving (speed below 6 mph (10 km/h)), a  
message appears in the screen.  
with the vehicle moving (speed above  
6 mph (10 km/h)), a message appears in  
the screen, accompanied by an audible  
signal.  
F Switch on the ignition by pressing the  
"START/STOP" button.  
The electronic key is now fully operational  
again.  
-
From inside  
If the fault persists after reinitialisation, contact  
a CITROËN dealer or a qualified workshop  
without delay.  
Boot  
Opening  
Doors  
Opening  
F Pull the interior opening control of a front  
door; this unlocks the vehicle completely.  
From outside  
When selective unlocking is activated:  
-
opening the driver's door unlocks the  
driver's door only (if the vehicle has not  
already been completely unlocked),  
opening one of the passenger doors  
unlocks the rest of the vehicle.  
F With the vehicle unlocked or with the  
electronic key of the Keyless Entry and  
Starting system in the recognition zone,  
press the left-hand button on the central  
tailgate control.  
-
F After unlocking the vehicle or with the  
electronic key of the Keyless Entry and  
Starting system in the recognition zone, pull  
the door handle.  
F Lift the tailgate.  
The interior opening control on a rear door  
does not work if the child lock is on.  
For more information on the Child lock,  
refer to the corresponding section.  
When selective unlocking is activated, the  
electronic key must be close to the rear of  
the vehicle.  
44  
Access  
Check that there is enough space to  
allow for the movement of the motorised  
tailgate.  
For more information on the Remote control  
or on the Keyless Entry and Starting, refer to  
the corresponding section.  
To unlock the boot  
If there is a fault or if it is difficult to move  
the tailgate when opening or closing  
it, have it checked as soon as possible  
by a CITROËN dealer or a qualified  
workshop to prevent the problem  
becoming worse, and potentially causing  
the tailgate to drop and thereby inflicting  
serious injuries.  
2
F Fold the rear seats to gain access to the  
lock from inside the boot.  
F Insert a small screwdriver into hole A of the  
lock.  
F Move the latch to the left.  
The tailgate is not designed to support  
a bicycle carrier.  
Never introduce a finger in the locking  
system of the motorised tailgate – risk of  
a serious injury!  
To re-lock the boot  
Closing  
If the problem persists, the boot will remain  
locked after opening and closing.  
F Lower the tailgate using the interior grab  
handle.  
If the tailgate is not fully closed:  
Safety anti-pinch  
Hands-free tailgate  
-
with the engine running or the vehicle  
moving (speed below 6 mph (10 km/h)), a  
message appears in the screen.  
with the vehicle moving (speed above  
6 mph (10 km/h)), a message appears in  
the screen, accompanied by an audible  
signal.  
The motorised tailgate has an obstacle  
detection system that automatically interrupts  
and reverses its movement by a few degrees to  
allow the obstacle to be cleared.  
Please note that this anti-pinch system is not  
active at the end of the closing travel (around  
1 cm from completely closed).  
The motorised tailgate must only be operated  
with the vehicle stationary.  
-
Back-up release  
To manually unlock the boot in the event of  
a battery or central locking failure.  
45  
Access  
To avoid the risk of injury through pinching  
or  
F Press the interior tailgate control C (closing  
or trapping, before and during operation of  
the motorised tailgate:  
only).  
or  
-
ensure that there is no-one close to the  
rear of the vehicle,  
F Press twice in succession on the dashboard  
control D.  
or  
F With the electronic key on your person, use  
the "hands-free" access E by performing a  
"kicking" movement below the rear bumper.  
The command is confirmed by an audible  
signal.  
-
monitor the activity of your passengers,  
particularly any children.  
Bicycle carrier/Towing device  
The motorised tailgate is not designed to  
support a bicycle carrier.  
When installing a bicycle carrier on a towing  
device with connection of a cable to the towing  
socket, the motorised operation of the tailgate  
will be automatically deactivated.  
If using a towing device or bicycle carrier not  
recommended by CITROËN, it is essential  
to deactivate the motorised operation of the  
tailgate.  
The tailgate opens, either completely  
by default, or to the position memorised  
beforehand.  
If motorised operation is not activated,  
these actions release the tailgate.  
The request to open the tailgate with one  
of the controls A, B or E enables you to  
unlock the vehicle or the tailgate alone  
beforehand, if selective unlocking of the  
boot is activated.  
There are several ways of operating the  
tailgate:  
A. using the electronic key of the Keyless  
Entry and Starting system,  
B. using the exterior tailgate control,  
C. using the interior tailgate control,  
D. using the control on the dashboard,  
E. using the "hands-free" access below the  
Closing the tailgate with the "hands-free"  
access function enables you to lock the  
vehicle.  
rear bumper.  
Motorised operation  
Activation/deactivation of the  
motorised operation of the tailgate is  
done in the Driving/Vehicle menu of  
the touch screen.  
Opening/Closing  
F Press and hold the central button A of the  
electronic key.  
or  
This function is deactivated by default.  
F Press the exterior tailgate control B with the  
electronic key on your person.  
46  
Access  
To delete the memorised position:  
F open the tailgate to any position,  
F press button C or the exterior control B  
for more than 3 seconds (the deletion is  
confirmed by a long audible signal).  
Automatic locking using the "Hands-  
Free Tailgate Access" function  
It is possible to interrupt the operation of  
the tailgate at any point.  
Pressing one of these controls again  
interrupts the movement that is underway.  
Following the interruption of a movement,  
pressing one of these controls again  
reverses the movement.  
2
Manual operation  
The tailgate can be manoeuvred by hand, even  
with motorised operation activated.  
The tailgate must be stationary.  
When opening and closing a motorised tailgate  
manually, there is no assistance from gas  
struts. Resistance to opening and closing is  
therefore entirely normal.  
Press this button to activate/deactivate  
automatic locking of the vehicle when closing  
the tailgate using the "Hands-Free Tailgate  
Access" function (confirmed by lighting/  
extinction of the green indicator lamp).  
"Hands-Free Tailgate Access"  
The "Hands-Free Tailgate Access"  
function is activated/deactivated in  
the Driving/Vehicle menu of the  
touch screen.  
Memorising an opening  
position  
This function is deactivated by default.  
Ensure that you are steady on your  
feet before performing the quick foot  
movement.  
Take care not to touch the exhaust system  
which may be hot – risk of burns!  
To memorise a position, in order to limit the  
motorised tailgate opening angle:  
F move the tailgate to the desired position  
manually or by pressing the button,  
F press button C or the exterior control B  
for more than 3 seconds (memorisation is  
confirmed by a brief audible signal).  
Repeatedly opening and closing the  
motorised tailgate can cause overheating  
of its electric motor, after which opening  
and closing will not be possible.  
Allow at least 10 minutes for the electric  
motor to cool down before operating the  
tailgate again.  
If you are unable to wait, operate it  
manually.  
Saving is not available until the height of  
opening is more than or equal to 1 metre  
between the low position and the high  
position of the tailgate.  
47  
Access  
The function may not work correctly if your  
vehicle is fitted with a towing device.  
Manual closing of the  
motorised tailgate in case  
of failure  
This operation is only necessary in the case  
of failure of the tailgate motor.  
If the failure originates from the battery, it is  
recommended to recharge it or change it with  
the tailgate closed.  
In this situation, a significant force may be  
needed to close the tailgate.  
F Close it gently without slamming, as slowly  
as possible, by pushing at the centre of the  
tailgate.  
In wintry conditions  
To avoid any operating problems, remove  
the snow or wait until the ice melts before  
requesting motorised opening of the  
tailgate.  
In some circumstances, the tailgate may open  
or close by itself, particularly if:  
-
-
-
you hitch or unhitch a trailer,  
you fit or remove a bicycle carrier,  
you load or unload bicycles from a bicycle  
carrier,  
When washing  
-
you place or lift something behind the  
vehicle,  
When washing the vehicle in an automatic  
car wash, do not forget to lock your vehicle  
to avoid the risk of unexpected opening.  
-
-
-
-
an animal approaches the rear bumper,  
you are washing your vehicle,  
your vehicle is being serviced,  
you are accessing the spare wheel  
(depending on version).  
Do not lower the tailgate by pushing at one  
of its sides – risk of damage!  
Recommendations related  
to the "Hands-Free Tailgate  
Access" function  
To avoid such operating problems, keep the  
electronic key away from the recognition zone  
or deactivate "Hands-Free Tailgate Access".  
Precautions in use  
If several kicking movements to operate the  
tailgate have no effect, wait a few seconds  
before trying again.  
To avoid unwanted opening of the tailgate  
when using the towing device:  
After installing a towing device, it is  
essential to contact a CITROËN dealer  
or a qualified workshop so that it is taken  
into account by the detection system.  
Otherwise, risk of "Hands-Free Tailgate  
Access" function failure.  
The function automatically deactivates in heavy  
rain or following a build-up of snow.  
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deactivate the "Hands-Free Tailgate  
Access" function in advance in your  
vehicle's configuration menu,  
or remove the electronic key from the  
recognition zone, with the tailgate  
closed.  
If it does not work, check that the electronic key  
is not exposed to a source of electromagnetic  
pollution (smartphone, etc.).  
-
The function may not work correctly with  
a prosthetic leg.  
Back-up release  
To manually unlock the boot in the event of  
a battery or central locking failure.  
48  
Access  
System which protects and provides a deterrent  
against theft and break-ins. It provides the  
following types of monitoring:  
Unlocking  
Locking the vehicle with full  
alarm system  
F Fold the rear seats to gain access to the  
lock from inside the boot.  
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Exterior perimeter:  
Activation  
The system checks whether the vehicle is  
opened. The alarm is triggered if anyone  
tries to open a door, the boot or the bonnet.  
Interior volumetric:  
F Switch off the engine and exit the vehicle.  
F Lock or deadlock the vehicle using the  
remote control or the "Keyless Entry and  
Starting" system.  
When the monitoring system is active, the  
indicator lamp in the button flashes once per  
second and the direction indicators come on for  
about 2 seconds.  
2
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The system checks for any variation of the  
volume in the passenger compartment.  
The alarm is triggered if anyone breaks  
a window, enters the passenger  
compartment or moves inside the vehicle.  
Anti-tilt:  
-
F Insert a small screwdriver into hole A of the  
lock to unlock the tailgate.  
F Move the latch to the left.  
The exterior perimeter monitoring is activated  
after 5 seconds and the interior volumetric and  
anti-tilt monitoring after 45 seconds.  
The system checks for any change in  
the attitude of the vehicle. The alarm is  
triggered if the vehicle is lifted, moved or  
knocked.  
Locking after closing  
If the fault persists after closing again, the boot  
will remain locked.  
If an opening (door, boot, bonnet, etc.)  
is incorrectly closed, the vehicle is  
not locked, but the exterior perimeter  
monitoring will be activated after  
45 seconds, at the same time as the  
interior volumetric and anti-tilt monitoring.  
Self-protection function: the system  
checks for the disabling of its own  
components. The alarm is triggered  
if the battery, button or siren wiring is  
disconnected or damaged.  
Alarm  
Deactivation  
For all work on the alarm system,  
contact a CITROËN dealer or a qualified  
workshop.  
F Unlock the vehicle using the remote control  
or the "Keyless Entry and Starting" system.  
With the remote control:  
49  
Access  
short press  
long press  
The exterior perimeter monitoring alone is  
activated: the indicator lamp flashes once per  
second.  
To take effect, this deactivation must be carried  
out after each time the ignition is switched off.  
Locking the vehicle  
with exterior perimeter  
monitoring only  
Deactivate the interior volumetric monitoring  
to avoid unwanted triggering of the alarm in  
certain cases such as:  
Reactivating the interior  
volumetric and anti-tilt  
monitoring  
The monitoring system is deactivated: the  
indicator lamp in the button goes off and the  
direction indicators flash for about 2 seconds.  
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-
-
-
-
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leaving a pet in the vehicle,  
leaving a window partially open,  
washing your vehicle,  
changing a wheel,  
having your vehicle towed,  
transport by ship.  
F Deactivate the exterior perimeter monitoring  
by unlocking the vehicle using the remote  
control or the "Keyless Entry and Starting"  
system.  
If the vehicle automatically locks itself  
again (as happens if a door or the boot  
is not opened within 30 seconds of  
unlocking), the monitoring system is  
automatically reactivated.  
F Reactivate the alarm system normally.  
Deactivating the interior  
volumetric and anti-tilt  
monitoring  
Locking the vehicle without  
activating the alarm  
Triggering of the alarm  
F Lock or deadlock the vehicle using the key  
(integral to the remote control) in the driver's  
door lock.  
This is indicated by sounding of the siren and  
flashing of the direction indicators for thirty  
seconds.  
The volumetric and anti-tilt monitoring functions  
remain active until the tenth successive time  
the alarm is triggered.  
When the vehicle is unlocked using the remote  
control or the "Keyless Entry and Starting"  
system, rapid flashing of the indicator lamp  
in the button informs you that the alarm was  
triggered during your absence. When the  
ignition is switched on, this flashing stops  
immediately.  
Failure of the remote  
control  
To deactivate the monitoring functions:  
F unlock the vehicle using the key (integral to  
the remote control) in the driver's door lock,  
F Open the door; this sets off the alarm.  
F Upon switching on the ignition the alarm  
stops. The button indicator lamp goes off.  
F Switch off the ignition and within  
10 seconds, press this button until the  
indicator lamp is on continuously.  
F Get out of the vehicle.  
F Immediately lock the vehicle using the  
remote control or the "Keyless Entry and  
Starting" system.  
50  
Access  
For your children's safety, press switch  
5 to prevent operation of the rear windows  
Operating fault  
Automatic operation  
irrespective of their positions.  
When the ignition is switched on, fixed  
illumination of the indicator lamp in the button  
indicates a fault with the system.  
Have it checked by a CITROËN dealer or  
a qualified workshop.  
F To open/close the window, press/pull the  
switch beyond the resistance point: the  
window opens/closes completely when the  
switch is released.  
Operating the switch again stops the movement  
of the window.  
The red indicator lamp in the button comes  
on, accompanied by a message confirming  
activation of the system. It remains on for as  
long as the deactivation is maintained.  
Use of the rear electric windows from the  
driver's controls remains possible.  
2
Electric windows  
The electric window switches remain  
operational for approximately 45 seconds  
after switching off the ignition.  
Once this time has elapsed, the electric  
windows will not operate. To reactivate  
them, switch the ignition on again.  
Reinitialising the electric  
windows  
Following reconnection of the battery, or if  
the windows move abnormally, the anti-pinch  
function must be reinitialised.  
The safety anti-pinch function is not active  
during these operations.  
For each of the windows:  
1. Left-hand front.  
2. Right-hand front.  
3. Right-hand rear.  
4. Left-hand rear.  
Safety anti-pinch  
When the window rises and meets an obstacle,  
it stops and immediately partially lowers again.  
5. Deactivation of the electric window  
controls located at the rear seats.  
F Lower the window fully, then raise it; it will  
rise in steps of a few centimetres each time  
the control is pressed. Repeat the operation  
until the window is fully closed.  
F Continue to pull the switch for at least one  
second after reaching the window closed  
position.  
Deactivating the rear  
controls for the rear  
windows  
Manual operation  
To open or close the window, press or pull the  
switch gently, without exceeding the point of  
resistance. The window stops as soon as the  
switch is released.  
51  
Access  
If an electric window meets an obstacle  
Anti-pinch system  
during operation, the movement of the  
window must be reversed. To do this,  
press the switch concerned.  
If the sunroof or blind encounters an obstacle  
when closing, the movement is automatically  
reversed.  
When the driver operates the passengers'  
electric window switches, it is important  
to ensure that nothing can prevent the  
window from closing properly.  
It is important to ensure that the  
passengers use the electric windows  
correctly.  
Be particularly aware of children when  
operating the windows.  
Be aware of passengers and/or other  
persons present when closing the  
windows using the electronic key or the  
"Keyless Entry and Starting" system.  
The roof anti-pinch system is designed to be  
effective at speeds of up to 75 mph (120 km/h).  
Precautions  
A. Sunroof blind control  
B. Sunroof control  
Do not put your head or arms through  
the open sunroof when driving – risk of  
serious injury!  
The sunroof or blind can be operated when the  
ignition is turned on (if the battery is charged  
enough), with the engine running, in STOP  
mode of Stop & Start, and up to 45 seconds  
after turning off the ignition or after locking the  
vehicle.  
Ensure that any luggage or accessories  
carried on the roof bars do not interfere  
with the movement of the sunroof.  
Do not place heavy loads on the movable  
glass panel of the sunroof.  
Before operating the sunroof or blind  
control buttons, ensure that no object or  
person might prevent the movement.  
Be particularly aware of children when  
operating the sunroof or blind.  
If the sunroof or blind meets an obstacle  
during operation, you must reverse the  
movement of the sunroof or blind. To do  
this, press the switch concerned.  
Panoramic opening  
sunroof  
The panoramic sunroof consists of a movable  
glass panel that slides over the roof and a blind  
that can be opened independently. Opening the  
sunroof automatically opens the blind.  
F To operate the panoramic opening sunroof  
or the blind, use the buttons in the roof  
console.  
If the sunroof is wet, following a shower  
or washing the vehicle, wait until it is  
completely dry before opening.  
Do not operate the sunroof if it is covered  
by snow or ice – risk of damage!  
Use only plastic scrapers to remove snow  
or ice from the sunroof.  
The driver must ensure that passengers  
use the sunroof and blind correctly.  
52  
Access  
Operation of buttons  
Reinitialisation  
Check the condition of the sunroof seals  
regularly (presence of dust or deposits,  
dead leaves, etc.).  
If using a car wash, check that the sunroof  
is correctly closed in advance and keep  
the tip of the high-pressure lance at least  
30 centimetres from the seals.  
F Pressing a button beyond its point of  
resistance directly opens or closes the  
sunroof fully.  
F Pressing the button down again stops the  
current movement.  
F If you hold a button (without going beyond  
the point of resistance), the movement of  
the sunroof or blind stops when you release  
the button.  
F When the sunroof is closed: pressing once  
without passing the point of resistance  
moves it to a partially open position.  
F When the sunroof is partially open: pressing  
once without passing the point of resistance  
opens or closes it fully.  
Following reconnection of the battery or in  
the event of a fault or jerky movement of the  
sunroof or blind, reinitialisation is required.  
F Check that nothing is interfering with the  
sunroof or blind and that the seals are  
clean.  
F With the ignition on, fully close the sunroof  
and blind.  
F Press and hold the front part of button B,  
until the sunroof and blind move slightly,  
then hold for a further 1 second before  
releasing.  
F Wait 2 seconds and then press and hold  
the front part of button B. The blind and the  
sunroof will open and close, one after the  
other. When both are completely closed  
again, hold for a further 2 seconds and  
release.  
2
Never leave the vehicle with the sunroof  
open.  
Operation  
When opening the sunroof fully, the movable  
glass moves to a partially open position, then  
slides over the roof. All intermediate positions  
are allowed.  
You can close the sunroof and windows,  
then the blind, by pressing and holding the  
door locking control. The movement stops  
when you release the locking control.  
Depending on the speed of the vehicle,  
the partially open position may vary to  
improve the acoustics.  
If there is an operating fault, restart the  
whole procedure.  
Closing of the blind is limited by the  
position of the sunroof: the blind cannot go  
further than the front of the mobile glass.  
During simultaneous movements of the  
sunroof and blind, the blind automatically  
stops or resumes movement depending on  
the position of the sunroof.  
Opening and closing  
F To open the sunroof or the blind, use the  
part of the button located towards the rear.  
F To close the sunroof or the blind, use the  
part of the button located towards the front.  
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