Get In the event of a breakdown Guide for Citroen C5 SUV 2020

In the event of a breakdown

For more information on Misfuel

prevention (Diesel), refer to the

corresponding section.

Assembling and placing the

triangle

Warning triangle

As a safety precaution, before leaving your

vehicle to set up and install the triangle, switch

on the hazard warning lamps and put on your

high visibility vest.

BlueHDi 130 engines

F Fill the fuel tank with at least 5 litres of

Diesel.

F Switch on the ignition (without starting the

engine).

Storage compartment

F Wait around 1 minute and switch off the

ignition.

F Operate the starter to start the engine.

If the engine does not start, repeat the

procedure.

For versions supplied with a triangle as original

equipment, refer to the illustration above.

For other versions, refer to the assembly

instructions provided with the triangle.

F Put the triangle in place behind the vehicle,

as required by local legislation.

BlueHDi 180 engines

There is a compartment in the interior trim of

the tailgate to store a triangle.

F Open the tailgate.

F Release the cover by turning the screw

a quarter turn anti-clockwise.

F Fill the fuel tank with at least 5 litres of

Diesel.

F Switch on the ignition (without starting the

engine).

F Wait around 6 seconds and switch off the

ignition.

F Repeat the last two operations 10 times.

F Operate the starter to start the engine.

Running out of fuel (Diesel)

On vehicles fitted with Diesel engines, the fuel

system must be primed if you run out of fuel.

If the engine does not start first time, do not

keep trying, but start the procedure again from

the beginning.

8

197

In the event of a breakdown

Versions with a spare wheel

HDi engines

Access to the tool kit

F Fill the fuel tank with at least 5 litres of

Diesel.

F Open the bonnet.

F If necessary, unclip the cover to access the

priming pump.

F Loosen the degassing bolt.

F Operate the priming pump until fuel appears

in the transparent tube.

F Retighten the degassing bolt.

F Operate the starter until the engine starts (if

the engine does not start at the first attempt,

wait around 15 seconds before trying

again).

F If the engine does not start after a few

attempts, operate the priming pump again

then start the engine.

The main tools are stowed in the boot, under

the floor.

For access to them:

F Open the boot.

F Place the adjustable boot floor in the high

position.

F unclip the storage box by pulling it up,

F unclip the two fixings to open its cover.

F Put the cover back in place, clip it and

ensure it is clipped in.

F Close the bonnet.

All of these tools are specific to your

vehicle and may vary depending on

equipment.

Versions with a temporary

puncture repair kit

Do not use them for any other purposes.

Tool kit

This is a set of tools provided with the vehicle.

Its content depends on your vehicle's

equipment:

-

temporary puncture repair kit,

spare wheel.

F Unclip the two fixings to open its cover.

198

In the event of a breakdown

For more information on Towing the vehicle

and using the removable towing eye, refer to

the corresponding section.

With spare wheel

The jack must only be used to change

a wheel with a damaged or punctured tyre.

Do not use any jack other than the one

supplied with this vehicle.

If the vehicle does not have its original

jack, contact a CITROËN dealer or

a qualified workshop to obtain the correct

jack for it.

With temporary puncture repair

kit

The jack meets European standards,

as defined in the Machinery Directive

2006/42/CE.

The jack does not require any

maintenance.

5. Wheelbrace.

For removing the wheel trim and removing

the wheel fixing bolts.

6. Jack with integrated handle.

List of tools

Used to raise the vehicle.

7.

Wheel bolt cover remover (depending on

equipment).

4. 12 V compressor with a cartridge of

sealant and a speed limit sticker.

For temporary repair of a tyre and to

adjust the tyre pressure.

For removing the wheel bolt head finishers

on alloy wheels.

For more information on the Spare wheel, refer

to the corresponding section.

For further information about the Temporary

puncture repair kit, refer to the corresponding

section.

1. Chocks to immobilise the vehicle

(depending on equipment).

2. Socket for the security bolts (located in

the glove box) (depending on equipment).

For adapting the wheelbrace to the special

"security" bolts.

Temporary puncture

repair kit

8

3. Towing eye and tool to open the protective

Scan the QR Code on page 3 to view

explanatory videos.

covers of the front and rear screw threads.

199

In the event of a breakdown

Made up of a compressor and a sealant

cartridge, it allows the temporary repair of

a tyre so that you can drive to the nearest

garage.

It is designed to repair most punctures which

could affect the tyre, located on the tyre tread.

Repair procedure

F Park the vehicle without obstructing any

traffic and apply the parking brake.

F Follow the safety instructions (hazard

warning lamps, warning triangle, wearing

high visibility vest, etc.) according to the

legislation in force in the country where you

are driving.

F Switch off the ignition.

The vehicle's electric system allows the

connection of the compressor for long

enough to inflate a tyre after a puncture

repair.

F Uncoil the pipe stowed under the

compressor.

F Turn the bottle of sealant over and secure it

in the notch provided on the compressor.

F Remove the valve cap from the tyre to be

repaired, and place it in a clean area.

Composition of the kit

F Connect the pipe from the compressor to

the bottle of sealant.

Do not remove any foreign bodies (e.g.

nail, screw, etc.) which have penetrated

into the tyre.

1. 12 V compressor, with integral pressure

gauge.

F Connect the hose from the bottle of sealant

to the valve of the tyre to be repaired and

tighten firmly.

2. Sealant cartridge, with integral hose.

3. Speed limit sticker.

200

In the event of a breakdown

F Remove the kit.

F Check that the compressor switch is in

position "O".

F Switch on the ignition.

F Remove and then store the bottle of sealant.

F Fully uncoil the electric cable, stowed under

the compressor.

F Connect the compressor's electric plug to

one of the vehicle's 12 V sockets.

Take care, the sealant product is harmful

if swallowed and causes irritation to the

eyes.

Keep this product out of the reach of

children.

F

Affix the speed limit sticker.

The use-by date of the fluid is marked on

the bottle.

After use, do not discard the bottle in

standard waste, take it to a CITROËN

dealer or an authorised waste disposal

site.

Do not forget to obtain a new bottle of

sealant, available from a CITROËN dealer

or a qualified workshop.

The speed limit sticker must be secured to

the interior of the vehicle in the area close

to the driver, to remind the driver that

a wheel is in temporary use.

F Start the compressor by turning the switch

to position "I" until the pressure of the tyre

reaches 2 bars. The sealant product is

injected under pressure into the tyre; do not

disconnect the pipe from the valve during

this operation (risk of blowback).

If a pressure of 2 bars is not reached after

about 7 minutes, this indicates that the

tyre is not repairable; contact a CITROËN

dealer or a qualified workshop for

assistance.

The tyre inflation pressures are given on

this label.

8

F Turn the switch to position "O".

F Disconnect the compressor's electric plug

from the vehicle's 12 V socket.

F Drive immediately for approximately 3 miles

(5 kilometres), at reduced speed (between

12 and 37 mph (20 and 60 km/h)), to plug

the puncture.

F Replace the cap on the valve.

201

In the event of a breakdown

label. To deflate: press the black button

located on the compressor pipe, near the

valve connection.

F Stop to check the repair and measure the

tyre pressure using the kit.

F Screw the pipe onto the valve and tighten

firmly.

F Check that the compressor switch is in

position "O".

F Fully uncoil the electric cable, stowed under

the compressor.

F Connect the compressor's electric plug to

one of the vehicle's 12 V sockets.

F Switch on the ignition.

Do not exceed the speed of 50 mph

(80 km/h) when driving with a tyre repaired

using this type of kit.

If a pressure of 2 bars is not reached after

7 minutes, this indicates that the tyre is

not repairable; contact a CITROËN dealer

or a qualified workshop for assistance.

Checking/adjusting tyre

pressures

You can also use the compressor,

without injecting sealant, to check and, if

necessary, adjust the tyre pressures.

F Once the correct pressure is reached, put

the switch in position "O".

F Remove the kit then stow it.

The tyre inflation pressures are given on

this label.

Do not drive more than 125 miles (200 km)

with a repaired tyre; see a CITROËN

dealer or a qualified workshop to change

the tyre.

F Remove the valve cap from the tyre and

keep it in a clean place.

F Uncoil the pipe stowed under the

compressor.

Should the pressure of one or more tyres

be adjusted, it is necessary to reinitialise

the under-inflation detection system.

For more information on Tyre under-

inflation detection, refer to the

corresponding section.

F Start the compressor by placing the switch

at position "I" and adjust the pressure to the

value shown on the vehicle's tyre pressure

202

In the event of a breakdown

F Position the fastening device (nut and bolt)

in the middle of the wheel.

Taking out the wheel

Spare wheel

F Tighten the central nut to retain the wheel

correctly.

F Store the tool box in the middle of the wheel

and clip it in place.

Scan the QR code on page 3 to view

explanatory videos.

Procedure for changing a damaged wheel with

the spare wheel using the tools provided with

the vehicle.

If there is no wheel in the well, the

fastening device (nut and bolt) cannot be

refitted.

F Slacken the central nut.

Access to the spare wheel

F Remove the fastening device (nut and bolt).

F Lift the spare wheel towards you from the

rear.

Removing a wheel

F Take the wheel out of the boot.

Wheel with wheel trim

When removing the wheel, first remove

the wheel trim by pulling at the valve

aperture using the wheelbrace.

When refitting the wheel, refit the wheel

trim, starting by placing its aperture in

line with the valve and then pushing it into

place all round its edge with the palm of

your hand.

Putting the wheel back in place

F Put the wheel back in place in its housing.

F Slacken the nut on the bolt by a few turns.

The spare wheel is installed in the boot under

the floor.

For access to the spare wheel, first refer to

section on the Tool kit.

8

Depending on version, the spare wheel is

a standard size steel or alloy wheel.

For some countries of sale, it is the "space

saver" type.

203

In the event of a breakdown

Parking the vehicle

Immobilise the vehicle where it does not

block traffic: the ground must be level,

stable and non-slippery.

Apply the parking brake, unless it is

programmed to be in automatic mode;

switch off the ignition and with a manual

gearbox, engage first gear so as to lock

the wheels.

Apply the parking brake, unless it is

programmed to be in automatic mode;

switch off the ignition and with an

automatic gearbox, select mode P so as to

lock the wheels.

Check that the parking brake warning

lamps in the instrument panel are on fixed.

The occupants must get out of the vehicle

and wait where they are safe.

If necessary, place a chock under the

wheel diagonally opposite the wheel to be

changed.

F Place the foot of jack 6 on the ground and

ensure that it is directly below the front A

or rear B jacking point on the underbody,

whichever is closest to the wheel to be

changed.

F To remove the wheel bolt cover on each of

the bolts, use tool 7 (alloy wheels).

F Fit security socket 2 on wheelbrace 5 to

slacken the security bolt.

F Slacken the other bolts using wheelbrace

5 only.

Never go underneath a vehicle raised

using a jack; use an axle stand.

204

In the event of a breakdown

F Remove the wheel.

Ensure that the jack is stable. If the

ground is slippery or loose, the jack may

slip or drop – risk of injury!

Position the jack strictly at one of the

jacking points, A or B, under the vehicle,

ensuring that the head of the jack is

centred under the contact area on the

vehicle. Otherwise, there is a risk of

damage to the vehicle and/or the jack

collapsing – risk of injury!

F Extend jack 6 until its head comes into

contact with jacking point A or B; contact

area A or B on the vehicle must be properly

inserted into the central part of the head of

the jack.

F Raise the vehicle until there is sufficient

space between the wheel and the ground

to admit the spare (not punctured) wheel

easily.

F Put the wheel in place on the hub.

F Screw in the bolts by hand as far as

possible.

F Pre-tighten the security bolt using the

wheelbrace 5 fitted with security socket 2.

F Pre-tighten the other bolts using wheelbrace

5 only.

Fitting a wheel

Fitting a steel or "space-saver" spare

wheel

If your vehicle is fitted with alloy wheels,

when tightening the bolts on refitting it is

normal to notice that the washers do not

come into contact with the steel or "space-

saver" spare wheel. The wheel is secured

by the conical contact of each bolt.

8

F Lower the vehicle again fully.

F Fold jack 6 and detach it.

F Remove the bolts and store them in a clean

place.

205

In the event of a breakdown

Changing a bulb

With a 'space-saver' type spare wheel

The headlamps have polycarbonate

lenses with a protective coating:

F do not clean them using a dry or

abrasive cloth, nor with a detergent

or solvent product,

F use a sponge and soapy water or a pH

neutral product,

The following is recommended:

F when using a high pressure washer

on persistent marks, do not keep the

lance directed towards the lamps or

their edges for too long, so as not to

damage their protective coating and

seals.

-

deactivate certain driving aid functions

(Active Safety Brake, Adaptive cruise

control, etc.), as indicated on the label

attached to the wheel,

do not exceed the maximum

authorised speed of 50 mph (80 km/h).

F Tighten the security bolt using the

wheelbrace 5 fitted with security socket 2.

F Tighten the other bolts using wheelbrace

5 only.

F Refit the bolt covers to each of the bolts

(depending on equipment).

-

F Store the tools.

Driving with more than one 'space-saver'

type spare wheel is prohibited.

Changing a bulb must only be done with

the ignition off and after the lamp has

been switched off for several minutes –

Risk of serious burns!

F Do not touch the bulb directly with your

fingers, use a lint-free cloth.

It is essential only to use anti-ultraviolet

(UV) type bulbs, so as not to damage the

headlamp.

Always replace a failed bulb with a new

bulb with the same type and specification.

After changing a wheel

Store the punctured wheel in the boot or,

depending on version, remove the central cover

first to store it beneath the floor in place of the

spare wheel.

Visit a CITROËN dealer or a qualified

workshop as soon as possible to have the

tightness of the bolts and the pressure of

the spare wheel checked.

Have the punctured tyre examined. After

inspection, the technician will advise you

on whether the tyre can be repaired or if it

must be replaced.

206

In the event of a breakdown

Model B

Front lamps

In some weather conditions (e.g. low

temperature or humidity), the presence

of misting on the internal surface of the

glass of the headlamps and rear lamps is

normal; it disappears after the lamps have

been on for a few minutes.

Model A

Light-emitting diodes (LED)

For the replacement of this type of bulb,

you must contact a CITROËN dealer or

a qualified workshop.

Halogen bulbs

1. Daytime running lamps/sidelamps/

To ensure good quality lighting, check

that the bulb is correctly positioned in its

housing.

direction indicators (LED).

1. Daytime running lamps/sidelamps/

2. Dipped beam headlamps (H7-55W).

3. Main beam headlamps (HB3-65W).

4. Front foglamps (P21W).

direction indicators (LED).

2. Dipped beam headlamps (LED).

3. Dipped beam/main beam headlamps

(LED).

4. Front foglamps (P21W).

8

207

In the event of a breakdown

Direction indicators (halogen

headlamps)

Main beam headlamps (halogen

headlamps)

Model C

Rapid flashing of a direction indicator

lamp (left or right) indicates that one of

the bulbs on the corresponding side has

failed.

F Remove the protective cover.

F Disconnect the bulb connector.

F Turn the bulb holder anti-clockwise.

F Remove the bulb and replace it.

To refit, carry out these operations in reverse

order. When refitting, close the protective cover

very carefully to guarantee the sealing of the

lamp.

1. Daytime running lamps/sidelamps (LED).

2. Direction indicators (WY21W).

3. Dipped beam headlamps (H7-55W).

4. Main beam headlamps (HB3-65W).

5. Front foglamps (P21W).

F Turn the bulb holder a quarter turn anti-

clockwise.

F Pull the bulb and bulb holder assembly

rearwards.

F Replace the bulb.

To refit, carry out these operations in reverse

order.

Opening the bonnet/Access to bulbs

With the engine warm, proceed with

caution – Risk of burns!

Take care with objects or clothing that

could be caught in the blades of the

engine fan – Risk of strangulation!

Amber coloured bulbs, such as the

direction indicators, must be replaced

by bulbs with identical colour and

specifications.

208

In the event of a breakdown

Dipped beam headlamps (halogen

headlamps)

Changing foglamp bulbs

To replace this type of bulb, you can also

contact a CITROËN dealer or a qualified

workshop.

Direction indicator side repeaters

(LED)

For the replacement of this type of diode bulb,

contact a CITROËN dealer or a qualified

workshop.

F Introduce a flat screwdriver in the hole in

the trim.

F Pull and lever to unclip the foglamp trim.

F With a Torx screwdriver, remove the two

module fixing screws.

Door mirror spotlamps (LED)

F Remove the protective cover.

F Disconnect the bulb connector.

F Turn the lamp a quarter turn anti-clockwise

and replace it.

For the replacement of this type of diode bulb,

contact a CITROËN dealer or a qualified

workshop.

F Remove the module from its housing.

To refit, carry out these operations in reverse

order. When refitting, close the protective cover

very carefully to guarantee the sealing of the

lamp.

Daytime running lamps/sidelamps

(LEDs)

For the replacement of this type of diode bulb,

contact a CITROËN dealer or a qualified

workshop.

8

F Disconnect the bulb holder connector.

F Turn the bulb holder a quarter turn and pull

it out.

F Change the assembly.

To refit, carry out these operations in reverse

order.

209

In the event of a breakdown

F From the outside, carefully remove the lamp

by pulling it to the rear, then up.

F Disengage the cable duct from the panel.

F Turn the bulb holder a quarter turn using

a universal pair of pliers if necessary and

pull it out.

Direction indicators (on the

wings)

Rear lamps

F Remove the bulb and replace it.

To refit, carry out these operations in reverse

order.

Reversing lamps (on the tailgate)

1. Brake lamps (LED).

F Open the tailgate, then unclip the access

cover on the side in question.

F Unblock the lamp fixing nut with a 10 mm

box spanner.

F To avoid losing the nut in the wing trim if it

drops, first place a cloth below it.

F Manually unscrew and remove the lamp

fixing nut.

2. Sidelamps (LED).

3. Direction indicators (WY21W).

4. Reversing lamps (W16W).

5. Foglamps (P21W).

F Open the tailgate, then insert a flat

screwdriver into the cut-out to unclip the

access cover on the side in question.

F Unblock the lamp fixing nut with a 10 mm

box spanner.

F Disengage the retaining clip, while pushing

the lamp out slightly.

F Manually unscrew and remove the lamp

fixing nut.

F Disengage the retaining clip, while pushing

the lamp out slightly.

210

In the event of a breakdown

F turn the bulb a quarter turn and replace it.

To refit, carry out these operations in reverse

order.

Interior lighting

Courtesy lamps

Front courtesy lamp

If changing a bulb within a few minutes of

switching off the ignition, take care not to

touch the exhaust – risk of burns!

F From the outside, carefully remove the lamp

by pulling it to the rear.

F Disconnect the lamp connector by pressing

on each side.

Third brake lamp (LED)

F Turn the bulb holder a quarter turn and pull

it out.

F Remove the bulb and replace it.

For the replacement of this type of diode bulb,

contact a CITROËN dealer or a qualified

workshop.

Rear courtesy lamp

To refit, carry out these operations in reverse

order.

Number plate lamps (W5W)

Foglamps

For the replacement of these bulbs, contact

a CITROËN dealer or a qualified workshop.

F Insert a thin screwdriver into one of the cut-

outs in the lens.

8

These bulbs are replaced from outside the rear

bumper:

F pass your hand under the bumper,

F turn the bulb holder a quarter turn and

remove it,

F Push it outwards to unclip it.

F Remove the lens.

F Replace the faulty bulb.

To refit, press the lens to clip it in.

211

In the event of a breakdown

Boot (W5W)

Replacing a fuse

Before replacing a fuse:

F the cause of the failure must be identified

and rectified,

Changing a fuse

Access to the tools

F all electrical consumers must be switched

off,

F the vehicle must be immobilised with the

ignition off,

F identify the defective fuse using the

allocation tables and the diagrams on the

following pages.

F Unclip the unit using a small flat blade

screwdriver.

F Remove the bulb and replace it.

F Put the unit back in place.

To replace a fuse, you must:

F use the special tweezers to extract the fuse

from its housing and check the condition of

its filament.

F always replace the failed fuse with a fuse

of the same rating (same colour); using

a different rating could cause faults (risk of

fire).

If the fault recurs after replacing a fuse, have

the electrical system checked by a CITROËN

dealer or a qualified workshop.

The extraction tweezers are located behind the

dashboard fusebox cover.

F Unclip the cover by pulling at the top.

F Disengage the cover completely.

F Take the tweezers from their housing.

Replacement with a fuse not shown in

the allocation tables below may cause

a serious malfunction of your vehicle.

Contact a CITROËN dealer or a qualified

workshop.

212

In the event of a breakdown

Access to the fuses

CITROËN accepts no responsibility for

the cost incurred in repairing your vehicle

or for rectifying malfunctions resulting

from the installation of accessories

not supplied and not recommended by

CITROËN and not installed in accordance

with specifications, in particular when the

combined power consumption of all of the

additional equipment connected exceeds

10 milliamperes.

Good

Failed

Dashboard fuses

Tweezers

The fusebox is placed in the lower dashboard

(left-hand side).

Installing electrical accessories

Your vehicle's electrical system is

designed to operate with standard or

optional equipment.

F Unclip the cover by pulling at the top.

Before installing other electrical

equipment or accessories on your vehicle,

contact a CITROËN dealer or a qualified

workshop.

8

213

In the event of a breakdown

Lower fusebox

Upper fusebox

F14

F18

5

Alarm (unit).

Trailer power supply.

F28

5

Alarm (siren), additional

heating/ventilation

remote control receiver.

F29

20

Touch screen

Rating

Fuse No.

(CITROËN Connect

Radio or CITROËN

Connect Nav).

Functions

(A)

F2

F3

F5

10

40

Heated door mirrors.

F31

F34

10

5

Cigarette lighter/front

12 V accessory socket.

Rear one-touch electric

windows.

Wireless smartphone

charger.

Rating

(A)

Front one-touch electric

windows.

Fuse No.

Functions

F4

F6

15

Horn.

F6

F7

15

30

12 V socket in boot.

Front heated seats.

20

Front and rear

screenwash pump.

F7

F8

10

20

30

12 V rear USB socket

Rear wiper.

F10

30

Panoramic opening

sunroof.

F10

Locking/unlocking of

the doors and fuel filler

flap.

214

In the event of a breakdown

Engine compartment fuses

The fusebox is placed in the engine

12 V battery

Procedure for starting the engine using another

battery or charging a discharged battery.

compartment near the battery.

Access to the fuses

Lead-acid starter batteries

Batteries contain harmful substances

such as sulphuric acid and lead.

They must be disposed of in accordance

with regulations and must not, in any

circumstances, be discarded with

household waste.

Take used remote control batteries and

vehicle batteries to a special collection

point.

Rating

(A)

Fuse No.

Functions

F1

40

Air conditioning

ventilation motor.

F16

F18

F19

F24

20

10

40

Heated windscreen

Right-hand main beam headlamp.

Left-hand main beam headlamp.

Trailer power supply.

F Release the two latches A.

F Remove the cover.

F Change the fuse.

F When you have finished, close the cover

carefully then engage the two latches A, to

ensure correct sealing of the fusebox.

Protect your eyes and face before

handling the battery.

All operations on the battery must be

carried out in a well ventilated area and

away from naked flames and sources of

sparks, so as to avoid the risk of explosion

or fire.

F26

25

Front foglamps.

8

Wash your hands afterwards.

Access to the battery

The battery is located under the bonnet.

215

In the event of a breakdown

F Connect the red cable to the (+) terminal of

flat battery A (at the metal elbow), then to

the (+) terminal of backup battery B or the

booster.

F Connect one end of the green or black

cable to the (-) terminal of backup battery

B or the booster (or to an earth point on the

assisting vehicle).

Never start the engine by connecting

a battery charger.

Never use a 24 V or higher battery

booster.

Check beforehand that the backup

battery has a nominal voltage of 12 V and

a capacity at least equal to that of the

discharged battery.

The two vehicles must not be in contact

with each other.

F Connect the other end of the green or black

cable to earth point C on the broken down

vehicle.

For access to the (+) terminal:

F unlock the bonnet by activating the internal

release lever, then the external safety catch.

F raise the bonnet.

Switch off all the electrical consumers

on both vehicles (audio system, wipers,

lighting, etc.).

F Start the engine of the assisting vehicle and

leave it running for a few minutes.

Make sure that the jump leads are not

close to the moving parts of the engine

(fan, belt, etc.).

Do not disconnect the (+) terminal while

the engine is running.

F Operate the starter on the broken down

vehicle and let the engine run.

If the engine does not start straight away,

switch off the ignition and wait a few moments

before trying again.

(+) Positive terminal.

It has a quick-release clamp.

(-) Negative terminal.

As the battery's negative terminal is not

accessible, a remote earth point is placed near

the battery.

F Wait for it to return to idle.

F Disconnect the jump leads in reverse

order.

F Refit the plastic cover to the (+) terminal, if

your vehicle has one.

Starting using another

battery

F Allow the engine to run for at least

30 minutes, by driving or with the vehicle

stationary, so that the battery reaches an

adequate state of charge.

When your vehicle's battery is discharged, the

engine can be started using a backup battery

(external or from another vehicle) and jump

leads or using a battery booster.

If your vehicle has an automatic gearbox,

never try to start the engine by pushing

the vehicle.

F Lift the plastic cover on the (+) terminal, if

your vehicle has one.

216

In the event of a breakdown

F Switch off the ignition.

F Switch off all electrical consumers (audio

system, lighting, wipers, etc.).

Charging the battery using

a battery charger

Never try to charge a frozen battery – risk

of explosion!

If the battery has frozen, have it checked

by a CITROËN dealer or by a qualified

workshop who will verify that the internal

components have not been damaged

and that the case has not cracked, which

would mean a risk of toxic and corrosive

acid leaking.

For optimum service life of the battery, it is

essential to maintain an adequate state of

charge.

In some circumstances, it may be necessary to

charge the battery:

-

using the vehicle mainly for short journeys,

if the vehicle is to be taken off the road for

several weeks.

Contact a CITROËN dealer or a qualified

workshop.

Some functions, including Stop & Start,

are not available if the battery is not

sufficiently charged.

To charge the vehicle's battery yourself,

use only a charger compatible with lead-

acid batteries with a nominal voltage of

12 V.

F Switch off charger B before connecting the

cables to the battery, so as to avoid any

dangerous sparks.

F Ensure that the charger cables are in good

condition.

Disconnecting the battery

F If the vehicle has one, lift the plastic cover

on the (+) terminal.

F Connect the cables of charger B as follows:

In order to maintain an adequate state

of charge for starting the engine, it is

recommended that the battery be disconnected

if the vehicle is taken out of service for a long

period.

Follow the instructions provided by the

manufacturer of the charger.

Never reverse polarities.

-

the positive (+) red cable to the (+)

terminal of battery A,

-

the negative (-) black cable to earth point

C on the vehicle.

Before disconnecting the battery:

F close all openings (doors, tailgate, windows,

sunroof),

F switch off all electrical consumers (audio

system, wipers, lighting, etc.),

It is not necessary to disconnect the

battery.

8

F At the end of the charging operation, switch

off charger B before disconnecting the

cables from battery A.

217

In the event of a breakdown

F switch off the ignition and wait for four

minutes.

At the battery, it is only necessary to

disconnect the (+) terminal.

Reconnecting the (+) terminal

After reconnecting the battery

After reconnecting the battery, turn on the

ignition and wait 1 minute before starting

the engine, in order to enable the electronic

systems to initialise.

Quick-release terminal clamp

Disconnecting the (+) terminal

If minor problems nevertheless persist

following this operation, contact a CITROËN

dealer or a qualified workshop.

Referring to the corresponding section, you

must reinitialise certain systems yourself, such

as:

-

the key with remote control or electronic key

(depending on version),

F Raise the lever A fully.

F Replace the open clamp B on the (+)

terminal.

F Push the clamp B fully down.

F Lower the lever A to lock the clamp B.

F Depending on equipment, lower the plastic

cover on the (+) terminal.

-

the sunroof and its electric blind,

the electric windows,

the date and time,

the preset radio stations.

F Depending on equipment, lift the plastic

cover on the (+) terminal.

F Raise the lever A fully to release the clamp B.

F Remove the clamp B by lifting it off.

The Stop & Start system may not be

operational during the trip following the

first engine start.

In this case, the system will only be

available again after a continuous

period of immobilisation of the vehicle,

a period which depends on the exterior

temperature and the state of charge of the

battery (up to about 8 hours).

Do not apply force when pressing the

lever, as if the clamp is not positioned

correctly, locking will be impossible; start

the procedure again.

218

In the event of a breakdown

Towing your vehicle

Towing the vehicle

Procedure for having your vehicle towed or

for towing another vehicle using a removable

mechanical device.

Automatic gearbox: never tow the vehicle

with the front wheels on the ground with

the engine off.

F Unlock the steering and release the parking

brake.

Access to the tools

F Switch on the hazard warning lamps on

both vehicles.

F Move off gently, drive slowly and for a short

distance.

Towing another vehicle

F On the front bumper, unclip the cover by

using the tool fixed on the towing eye.

F Release the cover to the right and then

downwards.

F Screw the towing eye in fully.

F Install the towbar.

The towing eye is stored in a toolbox, under the

boot floor.

The opening tool for the rear protective cover is

secured to the towing eye.

For more information on the Vehicle tools,

refer to the corresponding section.

F Put the gearbox into neutral.

Failure to observe this instruction could

result in damage to certain components

(braking, transmission, etc.) and the

absence of braking assistance the next

time the engine is started.

F On the rear bumper, unclip the cover by

using the tool fixed on the eye.

F Pull the cover downwards.

F Screw the towing eye in fully.

F Install the towbar.

8

219

In the event of a breakdown

F Switch on the hazard warning lamps on

both vehicles.

F Move off gently, drive slowly and for a short

distance.

General recommendations

Observe the legislation in force in the

country where you are driving.

Ensure that the weight of the towing

vehicle is higher than that of the towed

vehicle.

The driver must remain at the wheel of

the towed vehicle and must have a valid

driving licence.

When towing a vehicle with all four

wheels on the ground, always use an

approved towing arm; rope and straps are

prohibited.

The towing vehicle must move off gently.

When the vehicle is towed with its engine

off, there is no longer braking and steering

assistance.

In the following cases, you must always

call on a professional recovery service:

-

vehicle broken down on a motorway or

main road,

-

four-wheel drive vehicle,

when it is not possible to put the

gearbox into neutral, unlock the

steering, or release the parking brake,

when it is not possible to tow a vehicle

with an automatic gearbox, engine

running,

-

towing with only two wheels on the

ground,

where there is no approved towbar,

etc. available.

220

In the event of a breakdown for Your Citroen C5 SUV 2020

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