Introduction for Your Ford Ecosport SUV 2020

Introduction  
ABOUT THIS MANUAL  
Thank you for choosing Ford. We  
recommend that you take some time to  
get to know your vehicle by reading this  
manual. The more that you know about  
your vehicle, the greater the safety and  
pleasure you will get from driving it.  
WARNING: Driving while  
distracted can result in loss of vehicle  
control, crash and injury. We strongly  
recommend that you use extreme  
caution when using any device that may  
take your focus off the road. Your  
primary responsibility is the safe  
operation of your vehicle. We  
A
B
Right-hand side.  
Left-hand side.  
SYMBOLS GLOSSARY  
recommend against the use of any  
hand-held device while driving and  
encourage the use of voice-operated  
systems when possible. Make sure you  
are aware of all applicable local laws  
that may affect the use of electronic  
devices while driving.  
These are some of the symbols you may  
see on your vehicle.  
Air conditioning system  
Air conditioning system lubricant  
type  
Note: This manual describes product  
features and options available throughout  
the range of available models, sometimes  
even before they are generally available. It  
may describe options not fitted to the  
vehicle you have purchased.  
Note: Some of the illustrations in this  
manual may show features as used in  
different models, so may appear different  
to you on your vehicle.  
Anti-lock braking system  
Avoid smoking, flames or sparks  
Battery  
Note: Always use and operate your vehicle  
in line with all applicable laws and  
regulations.  
Battery acid  
Note: Pass on this manual when selling  
your vehicle. It is an integral part of your  
vehicle.  
Brake fluid - non petroleum  
based  
This manual may qualify the location of a  
component as left-hand side or right-hand  
side. The side is determined when facing  
forward in the seat.  
Brake system  
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Introduction  
Brake system  
Cabin air filter  
Flammable  
Front airbag  
Front fog lamps  
Check fuel cap  
Fuel pump reset  
Child safety door lock or unlock  
Child seat lower anchor  
Child seat tether anchor  
Cruise control  
Fuse compartment  
Hazard flashers  
Heated rear window  
Windshield defrosting system  
Do not open when hot  
Engine air filter  
Interior luggage compartment  
release  
Jack  
Engine coolant  
Keep out of reach of children  
Lighting control  
Engine coolant temperature  
Engine oil  
Low tire pressure warning  
Explosive gas  
Maintain correct fluid level  
Note operating instructions  
Fan warning  
Fasten seatbelt  
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Introduction  
Horn control  
Panic alarm  
Shield the eyes  
Stability control  
Parking aid  
Hill descent control  
Parking brake  
Power steering fluid  
Trail control  
Windshield wiping system  
Windshield wash and wipe  
Power windows front/rear  
Power window lockout  
DATA RECORDING  
Requires registered technician  
Safety alert  
WARNING: Do not connect  
wireless plug-in devices to the data link  
connector. Unauthorized third parties  
could gain access to vehicle data and  
impair the performance of safety related  
systems. Only allow repair facilities that  
follow our service and repair instructions  
to connect their equipment to the data  
link connector.  
See Owner's Manual  
See Service Manual  
Service engine soon  
We respect your privacy and are  
committed to protecting it. The  
information contained in this publication  
was correct at the time of going to print  
but as technology rapidly changes, we  
recommend that you visit the regional Ford  
website for the latest information.  
Passenger airbag activated  
Passenger airbag deactivated  
Side airbag  
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-Printing  
Introduction  
Your vehicle has electronic control units  
Service Data  
that have data recording functionality and  
the ability to permanently or temporarily  
store data. This data could include  
information on the condition and status of  
your vehicle, vehicle maintenance  
requirements, events and malfunctions.  
The types of data that can be recorded are  
described in this section. Some of the data  
recorded is stored in event logs or error  
logs.  
Service data recorders in your vehicle are  
capable of collecting and storing  
diagnostic information about your vehicle.  
This potentially includes information about  
the performance or status of various  
systems and modules in the vehicle, such  
as engine, throttle, steering or brake  
systems. In order to properly diagnose and  
service your vehicle, Ford Motor Company  
(Ford of Canada in Canada), and service  
and repair facilities may access or share  
among them vehicle diagnostic  
Note: Error logs are reset following a service  
or repair.  
information received through a direct  
connection to your vehicle when  
Note: We may provide information in  
response to requests from law enforcement,  
other government authorities and third  
parties acting with lawful authority or  
through a legal process. Such information  
could be used by them in legal proceedings.  
diagnosing or servicing your vehicle.  
Additionally, Ford Motor Company (Ford  
of Canada, in Canada) may, where  
permitted by law, use vehicle diagnostic  
information for vehicle improvement or  
with other information we may have about  
you, (for example, your contact  
Data recorded includes, for example:  
Operating states of system  
components, for example fuel level,  
tire pressure and battery charge level.  
information), to offer you products or  
services that may interest you. Data may  
be provided to our service providers such  
as part suppliers that may help diagnose  
malfunctions, and who are similarly  
obligated to protect data. We retain this  
data only as long as necessary to perform  
these functions or to comply with law. We  
may provide information where required  
in response to official requests to law  
enforcement or other government  
Vehicle and component status, for  
example wheel speed, deceleration,  
lateral acceleration and seatbelt  
status.  
Events or errors in essential systems,  
for example headlamps and brakes.  
System responses to driving situations,  
for example airbag deployment and  
stability control.  
authorities or third parties acting with  
lawful authority or court order, and such  
information may be used in legal  
Environmental conditions, for example  
temperature.  
proceedings. For U.S. only (if equipped), if  
you choose to use connected apps and  
services, you consent that certain  
Some of this data, when used in  
combination with other information, for  
example an accident report, damage to a  
vehicle or eyewitness statements, could  
be associated with a specific person.  
diagnostic information may also be  
accessed electronically by Ford Motor  
Company and Ford authorized service  
facilities, and that the diagnostic  
information may be used to provide  
services to you, personalizing your  
experience, troubleshoot, and to improve  
products and services and offer you  
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Introduction  
products and services that may interest  
Note: Event data recorder data is recorded  
by your vehicle only if a non-trivial crash  
situation occurs; no data is recorded by the  
event data recorder under normal driving  
conditions and no personal data or  
information (e.g., name, gender, age, and  
crash location) is recorded. However,  
parties, such as law enforcement, could  
combine the event data recorder data with  
the type of personally identifying data  
routinely acquired during a crash  
you, where permitted by law. For Canada  
only, for more information, please review  
the Ford of Canada privacy policy at  
storage and use of service providers in  
other jurisdictions who may be subject to  
legal requirements in Canada, the United  
States and other countries applicable to  
them, for example, lawful requirements to  
disclose personal information to  
governmental authorities in those  
countries.  
investigation.  
To read data recorded by an event data  
recorder, special equipment is required,  
and access to the vehicle or the event data  
recorder is needed. In addition to the  
vehicle manufacturer, other parties, such  
as law enforcement, that have such special  
equipment, can read the information if they  
have access to the vehicle or the event  
data recorder.  
Event Data  
This vehicle is equipped with an event data  
recorder. The main purpose of an event  
data recorder is to record, in certain crash  
or near crash-like situations, such as an  
airbag deployment or hitting a road  
obstacle; this data will assist in  
understanding how a vehicles systems  
performed. The event data recorder is  
designed to record data related to vehicle  
dynamics and safety systems for a short  
period of time, typically 30 seconds or less.  
Comfort, Convenience and  
Entertainment Data  
Your vehicle has electronic control units  
that have the ability to store data based  
on your personalized settings. The data is  
stored locally in the vehicle or on devices  
that you connect to it, for example, a USB  
drive or digital music player. You can delete  
some of this data and also choose whether  
to share it through the services to which  
you subscribe. See Settings (page 355).  
The event data recorder in this vehicle is  
designed to record such data as:  
How various systems in your vehicle  
were operating;  
Whether or not the driver and  
passenger seatbelts were  
buckled/fastened;  
Comfort and Convenience Data  
Data recorded includes, for example:  
How far (if at all) the driver was  
depressing the accelerator and/or the  
brake pedal; and  
Seat and steering wheel position.  
Climate control settings.  
Radio presets.  
How fast the vehicle was traveling; and  
Where the driver was positioning the  
steering wheel.  
This data can help provide a better  
understanding of the circumstances in  
which crashes and injuries occur.  
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Introduction  
Entertainment Data  
Data recorded includes, for example:  
Note: The modem continues to send this  
information unless you have all added value  
services deactivated. Contact the Ford  
Customer Relationship Center. Refer to the  
regional Ford website for contact  
information.  
Music, videos or album art.  
Contacts and corresponding address  
book entries.  
Note: The service can be unavailable or  
interrupted for a number of reasons, for  
example environmental or topographical  
conditions and data plan coverage.  
Navigation destinations.  
Services That We Provide  
If you use our services, we collect and use  
data, for example account information,  
vehicle location and driving characteristics,  
that could identify you. We transmit this  
data through a dedicated, protected  
connection. We only collect and use data  
to enable your use of our services to which  
you have subscribed, with your consent or  
where permitted by law. For additional  
information, see the terms and conditions  
of the services to which you have  
Vehicles With SYNC  
Mobile Device Data  
If you connect a mobile device to your  
vehicle, you can display data from your  
device on the touchscreen for example,  
music and album art. You can share your  
vehicle data with mobile apps on your  
device through the system. See Apps  
(page 353).  
subscribed.  
The mobile apps function operates by your  
connected device sending data to us in the  
United States. The data is encrypted and  
includes the vehicle identification number  
of your vehicle, the SYNC module serial  
number, odometer, enabled apps, usage  
statistics and debugging information. We  
retain it only as long as necessary to  
provide the service, to troubleshoot, for  
continuous improvement and to offer you  
products and services that may be of  
interest to you according to your  
Services That Third Parties  
Provide  
We recommend that you review the terms  
and conditions and data privacy  
information for any services to which you  
subscribe. We take no responsibility for  
services that third parties provide.  
Vehicles With a Modem  
The modem has a SIM. The modem  
periodically sends messages to stay  
connected to the cell phone network.  
These messages could include information  
that identifies your vehicle, the SIM and the  
electronic serial number of the modem.  
Cell phone network service providers could  
have access to additional information, for  
example cell phone network tower  
identification.  
preferences and where allowed by law.  
If you connect a cell phone to the system,  
the system creates a profile that links to  
that cell phone. The cell phone profile  
enables more mobile features and efficient  
operation. The profile contains, for  
example data from your phonebook, read  
and unread text messages and call history,  
including history of calls when your cell  
phone was not connected to the system.  
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Introduction  
If you connect a media device, the system  
PERCHLORATE  
creates and retains a media device index  
of supported media content. The system  
also records a short diagnostic log of  
approximately 10 minutes of all recent  
system activity.  
Certain components in your vehicle such  
as airbag modules, seatbelt pretensioners  
and remote control batteries may contain  
perchlorate material. Special handling  
may apply for service or vehicle end of life  
disposal.  
The cell phone profile, media device index  
and diagnostic log remain in your vehicle  
unless you delete them and are generally  
accessible only in your vehicle when you  
connect your cell phone or media device.  
If you no longer plan to use the system or  
your vehicle, we recommend you use the  
master reset function to erase the stored  
information. See Settings (page 355).  
For more information visit:  
Web Address  
ouswaste/perchlorate  
System data cannot be accessed without  
special equipment and access to your  
vehicle's module.  
For additional information about our  
privacy policy, see the regional Ford  
website.  
FORD CREDIT  
US Only  
Ford Credit offers a full range of financing  
and lease plans to help you acquire your  
vehicle. If you have financed or leased your  
vehicle through Ford Credit, thank you for  
your business.  
Emergency Call System(If Equipped)  
When you switch on the emergency call  
system, it may disclose to emergency  
services that your vehicle has been in a  
crash involving the deployment of an  
airbag or activation of the fuel pump  
shut-off. Certain versions or updates to the  
emergency call system may also be  
capable of electronically or verbally  
disclosing to emergency services operators  
your vehicle location or other details about  
your vehicle or crash to assist emergency  
services operators to provide the most  
appropriate emergency services. If you do  
not want to disclose this information, do  
not switch the feature on.  
For assistance call 1-800-727-7000, or for  
more information about Ford Credit and  
access to an account manager, visit  
REPLACEMENT PARTS  
RECOMMENDATION  
We have built your vehicle to the highest  
standards using quality parts. We  
recommend that you demand the use of  
genuine Ford and Motorcraft parts  
whenever your vehicle requires scheduled  
maintenance or repair. You can clearly  
identify genuine Ford and Motorcraft parts  
by looking for the Ford, FoMoCo or  
Motorcraft branding on the parts or their  
packaging.  
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Introduction  
Scheduled Maintenance and  
SPECIAL NOTICES  
New Vehicle Limited Warranty  
Mechanical Repairs  
One of the best ways for you to make sure  
that your vehicle provides years of service  
is to have it maintained in line with our  
recommendations using parts that  
conform to the specifications detailed in  
this Owners Manual. Genuine Ford and  
Motorcraft parts meet or exceed these  
specifications.  
Vehicles sold in the United States and  
Canada  
For a detailed description of what is  
covered by your New Vehicle Limited  
Warranty, see your warranty guide that is  
available online. For more information,  
refer to our website and download your  
copy of the warranty guide.  
Collision Repairs  
We hope that you never experience a  
collision, but accidents do happen.  
Genuine Ford replacement collision parts  
meet our stringent requirements for fit,  
finish, structural integrity, corrosion  
protection and dent resistance. During  
vehicle development we validate that  
these parts deliver the intended level of  
protection as a whole system. A great way  
to know for sure you are getting this level  
of protection is to use genuine Ford  
replacement collision parts.  
Vehicles sold outside the United States  
and Canada  
For a detailed description of what is  
covered by your New Vehicle Limited  
Warranty, see the warranty guide that is  
provided to you along with your Owners  
Manual.  
Special Instructions  
For your added safety, your vehicle is fitted  
with sophisticated electronic controls.  
Warranty on Replacement Parts  
Genuine Ford and Motorcraft replacement  
parts are the only replacement parts that  
benefit from a Ford Warranty. The Ford  
Warranty may not cover damage caused  
to your vehicle as a result of failed  
non-Ford parts. For additional information,  
refer to the terms and conditions of the  
Ford Warranty.  
WARNING: You risk death or  
serious injury to yourself and others if you  
do not follow the instruction highlighted  
by the warning symbol. Failure to follow  
the specific warnings and instructions  
could result in personal injury.  
WARNING:NEVERusearearward  
facing child restraint on a seat protected  
by an ACTIVE AIRBAG in front of it,  
DEATH or SERIOUS INJURY to the CHILD  
can occur.  
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Introduction  
On Board Diagnostics Data Link  
Connector  
Using Your Vehicle With a  
Snowplow  
Do not use this vehicle for  
snowplowing.  
WARNING: Do not connect  
Your vehicle does not have a snowplowing  
package.  
wireless plug-in devices to the data link  
connector. Unauthorized third parties  
could gain access to vehicle data and  
impair the performance of safety related  
systems. Only allow repair facilities that  
follow our service and repair instructions  
to connect their equipment to the data  
link connector.  
Using Your Vehicle as an  
Ambulance  
Do not use this vehicle as an  
ambulance.  
Your vehicle does not have the Ford  
Ambulance Preparation Package.  
Your vehicle has an OBD Data Link  
Connector (DLC) that is used in  
conjunction with a diagnostic scan tool for  
vehicle diagnostics, repairs and  
MOBILE COMMUNICATIONS  
EQUIPMENT  
reprogramming services. Installing an  
aftermarket device that uses the DLC  
during normal driving for purposes such as  
remote insurance company monitoring,  
transmission of vehicle data to other  
devices or entities, or altering the  
WARNING: Driving while  
distracted can result in loss of vehicle  
control, crash and injury. We strongly  
recommend that you use extreme  
caution when using any device that may  
take your focus off the road. Your  
primary responsibility is the safe  
operation of your vehicle. We  
performance of the vehicle, may cause  
interference with or even damage to  
vehicle systems. We do not recommend  
or endorse the use of aftermarket plug-in  
devices unless approved by Ford. The  
vehicle Warranty will not cover damage  
caused by an aftermarket plug-in device.  
recommend against the use of any  
hand-held device while driving and  
encourage the use of voice-operated  
systems when possible. Make sure you  
are aware of all applicable local laws  
that may affect the use of electronic  
devices while driving.  
Notice to Owners of Pickup Trucks  
and Utility Type Vehicles  
WARNING: Utility vehicles have a  
significantly higher rollover rate than  
other types of vehicles.  
Using mobile communications equipment  
is becoming increasingly important in the  
conduct of business and personal affairs.  
However, you must not compromise your  
own or otherssafety when using such  
equipment. Mobile communications can  
enhance personal safety and security when  
appropriately used, particularly in  
Before you drive your vehicle, please read  
this Owners Guide carefully. Your vehicle  
is not a passenger car. As with other  
vehicles of this type, failure to operate this  
vehicle correctly may result in loss of  
vehicle control, vehicle rollover, personal  
injury or death.  
emergency situations. Safety must be  
paramount when using mobile  
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Introduction  
communications equipment to avoid  
negating these benefits. Mobile  
communication equipment includes, but  
is not limited to, cellular phones, pagers,  
portable email devices, text messaging  
devices and portable two-way radios.  
EXPORT UNIQUE OPTIONS  
For your particular global region, your  
vehicle may be equipped with features and  
options that are different from the features  
and options that are described in this  
Owners Manual. A market unique  
supplement may be supplied that  
complements this book. By referring to the  
market unique supplement, if provided,  
you can properly identify those features,  
recommendations and specifications that  
are unique to your vehicle. This Owners  
Manual is written primarily for the U.S. and  
Canadian Markets. Features or equipment  
listed as standard may be different on units  
built for export. Refer to this Owners  
Manual for all other required  
information and warnings.  
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