SYNC? -> General Information for Your Ford Ecosport SUV 2020

SYNC  
Driving Restrictions  
GENERAL INFORMATION  
SYNC is an in-vehicle communications  
system that works with your Bluetooth  
enabled cellular phone and portable media  
player. This allows you to:  
For your safety, certain features are  
speed-dependent and restricted when your  
vehicle is traveling over 3.1 mph (5 km/h).  
Safety Information  
Make and receive calls.  
Access and play music from your  
portable music player.  
WARNING: Driving while  
distracted can result in loss of vehicle  
control, crash and injury. We strongly  
recommend that you use extreme  
caution when using any device that may  
take your focus off the road. Your  
primary responsibility is the safe  
operation of your vehicle. We  
Use 911 Assist or Emergency Assistance  
and applications via SYNC AppLink.*  
Access phonebook contacts and music  
using voice commands.  
Stream music from your connected  
phone.  
recommend against the use of any  
hand-held device while driving and  
encourage the use of voice-operated  
systems when possible. Make sure you  
are aware of all applicable local laws  
that may affect the use of electronic  
devices while driving.  
Text message.  
Use the advanced voice recognition  
system.  
Charge your USB device (if your device  
supports this).  
*These features are not available in all  
markets and may require activation.  
Available AppLink enabled apps vary by  
market.  
When using SYNC:  
Do not operate playing devices if the  
power cords or cables are broken, split  
or damaged. Place cords and cables  
out of the way, so they do not interfere  
with the operation of pedals, seats,  
compartments or safe driving abilities.  
Make sure that you review your device's  
manual before using it with SYNC.  
Support  
SYNC support is available at your regional  
Do not leave playing devices in your  
vehicle during extreme conditions as it  
could cause them damage. See your  
device's manual for further information.  
Ford website. See SYNC  
Troubleshooting (page 310).  
SYNC Owner Account  
Why do I need a SYNC owner account?  
Do not attempt to service or repair the  
system. See an authorized dealer.  
Essential for keeping up with the latest  
software downloads available for  
SYNC.  
Privacy Information  
When a cellular phone is connected to  
SYNC, the system creates a profile within  
your vehicle that is linked to that cellular  
phone. This profile is created in order to  
offer you more cellular features and to  
operate more efficiently. Among other  
Access to customer support for any  
questions you may have.  
302  
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-Printing  
SYNC™  
things, this profile may contain data about  
court order, or where required by law  
enforcement, other government  
authorities, or other third parties acting  
with lawful authority. Other parties may  
seek to access the information  
your cellular phone book, text messages  
(read and unread), and call history,  
including history of calls when your cellular  
phone was not connected to the system.  
In addition, if you connect a media device,  
the system creates and retains an index of  
supported media content. The system also  
records a short development log of  
approximately 10 minutes of all recent  
system activity. The log profile and other  
system data may be used to improve the  
system and help diagnose any problems  
that may occur.  
independently of Ford Motor Company and  
Ford of Canada. For further privacy  
information, see the section on 911 Assist.  
See SYNCApplications and Services  
(page 306).  
USING VOICE RECOGNITION  
This system helps you control many  
features using voice commands. This  
allows you to keep your hands on the  
wheel and focus on what is around you.  
The cellular profile, media device index,  
and development log will remain in the  
vehicle unless you delete them and are  
generally accessible only in the vehicle  
when you connect the cellular phone or  
media player. If you no longer plan to use  
the system or the vehicle, we recommend  
you perform a Master Reset to erase all  
stored information.  
Initiating a Voice Session  
Press the voice button. A list of  
available voice commands  
appears in the display.  
No one can access system data without  
special equipment and access to the  
vehicle's SYNC module. Ford Motor  
Company and Ford of Canada will not  
access the system data for any purpose  
other than as described absent consent, a  
Global Voice Commands  
These voice commands are always  
available. You can say them at any time.  
Global voice commands  
Help  
Gives you available commands you can use  
on the current screen.  
List of Commands  
Cancel  
Gives you a list of possible voice  
commands.  
This command ends the voice session. You  
can also cancel a session by pressing seek  
up, seek down, or holding the voice button  
for two or more seconds.  
303  
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-Printing