SYNC? -> Using Voice Recognition for Your Ford Ecosport SUV 2020

SYNC  
things, this profile may contain data about  
court order, or where required by law  
enforcement, other government  
authorities, or other third parties acting  
with lawful authority. Other parties may  
seek to access the information  
your cellular phone book, text messages  
(read and unread), and call history,  
including history of calls when your cellular  
phone was not connected to the system.  
In addition, if you connect a media device,  
the system creates and retains an index of  
supported media content. The system also  
records a short development log of  
approximately 10 minutes of all recent  
system activity. The log profile and other  
system data may be used to improve the  
system and help diagnose any problems  
that may occur.  
independently of Ford Motor Company and  
Ford of Canada. For further privacy  
information, see the section on 911 Assist.  
See SYNCApplications and Services  
(page 306).  
USING VOICE RECOGNITION  
This system helps you control many  
features using voice commands. This  
allows you to keep your hands on the  
wheel and focus on what is around you.  
The cellular profile, media device index,  
and development log will remain in the  
vehicle unless you delete them and are  
generally accessible only in the vehicle  
when you connect the cellular phone or  
media player. If you no longer plan to use  
the system or the vehicle, we recommend  
you perform a Master Reset to erase all  
stored information.  
Initiating a Voice Session  
Press the voice button. A list of  
available voice commands  
appears in the display.  
No one can access system data without  
special equipment and access to the  
vehicle's SYNC module. Ford Motor  
Company and Ford of Canada will not  
access the system data for any purpose  
other than as described absent consent, a  
Global Voice Commands  
These voice commands are always  
available. You can say them at any time.  
Global voice commands  
Help  
Gives you available commands you can use  
on the current screen.  
List of Commands  
Cancel  
Gives you a list of possible voice  
commands.  
This command ends the voice session. You  
can also cancel a session by pressing seek  
up, seek down, or holding the voice button  
for two or more seconds.  
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SYNC™  
Helpful Hints  
System Interaction and Feedback  
Make sure the interior of your vehicle is  
as quiet as possible. Wind noise from  
open windows and road vibrations may  
prevent the system from correctly  
recognizing spoken commands.  
The system provides feedback through  
audible tones, prompts, questions and  
spoken confirmations depending on the  
situation and the chosen level of  
interaction. You can customize the voice  
recognition system to provide more or less  
instruction and feedback.  
Before giving a voice command, wait  
for the system announcement to finish,  
followed by a single tone. Any  
The default setting is to a higher level of  
interaction in order to help you learn to use  
the system. You can change these settings  
at any time.  
command spoken before this does not  
register with the system.  
Speak naturally, without long pauses  
between words.  
Adjusting the Interaction Level  
You can interrupt the system at any  
time while it is speaking by pressing the  
voice button. You can cancel a voice  
session by pressing and holding the  
voice button.  
Press the voice button. When  
prompted, say:  
Voice Command  
Voice Settings  
Action and Description  
Then either of the following:  
Interaction Mode Standard  
Provides more detailed interaction and  
guidance. (Recommended for first time  
users.)  
Interaction Mode Advanced  
Provides less audible interaction and guid-  
ance.  
Phone Confirmation  
Using phone confirmations the system  
asks you to verify before placing any calls.  
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SYNC™  
To adjust this setting press the voice button, when prompted say:  
Voice Command  
Action and Description  
Voice Settings  
Then any of the following:  
Phone Confirmation Off  
When enabled, this feature will prompt you  
to confirm any voice initiated call command  
prior to the call being placed.  
Phone Confirmation On  
The system will make a best guess; you  
may still occasionally be asked to confirm  
settings.  
Note: Make sure to switch on the ignition  
and the radio. Shift the transmission into  
park (P) for automatic transmission or first  
gear for manual transmission.  
USING SYNCWITH YOUR  
PHONE  
Using the Audio System  
Note: To scroll through the menus, press  
the up and down arrows on your audio  
system.  
1. Make sure to switch on your phone's  
Bluetooth feature before starting the  
search. See your device's manual if  
necessary.  
Hands-free calling is one of the main  
features of SYNC. While the system  
supports a variety of features, many are  
dependent on your cellular phone's  
functionality. At a minimum, most cellular  
phones with Bluetooth wireless technology  
support the following functions:  
Answering an incoming call.  
Ending a call.  
Dialing a number.  
Redialing.  
Call waiting notification.  
Caller ID.  
2. Press the Settings button.  
3. Select Bluetooth from the menu.  
4. Press the OK button.  
5. Select the option to add. This starts  
the pairing process.  
Other features, such as text messaging  
using Bluetooth and automatic phonebook  
download, are phone-dependent features.  
6. When a message to begin pairing  
appears in the audio display, search for  
SYNC on your device.  
Depending on your phone's capability and  
your market, the system may prompt you  
with questions, such as setting the current  
phone as the primary phone and  
Pairing a Phone  
Wirelessly pairing your phone with SYNC  
allows you to make and receive hands-free  
calls.  
downloading your phonebook.  
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