Get SYNC? 3 -> Phone Guide for Ford Ecosport SUV 2020

SYNC™ 3

SYNC 3 is also able to organize the media

USB Port

from your USB device by metadata tags.

Metadata tags, which are descriptive

software identifiers embedded in the

media files, provide information about the

file.

If your indexed media files contain no

information embedded in these metadata

tags, SYNC 3 may classify the empty

metadata tags as unknown.

SYNC 3 is capable of indexing up to

50,000 songs per USB device, for up to 10

devices.

The USB port is in the center console or

behind a small access door in the

instrument panel.

This feature allows you to plug in USB

media devices, memory sticks, flash drives

or thumb drives, and charge devices if they

support this feature.

PHONE

WARNING: Driving while

Select this option to play audio from your

distracted can result in loss of vehicle

control, crash and injury. We strongly

recommend that you use extreme

caution when using any device that may

take your focus off the road. Your

primary responsibility is the safe

operation of your vehicle. We

USB device.

Apps

The system supports the use of certain

audio apps such as iHeartRadio through a

USB or bluetooth-enabled device.

recommend against the use of any

hand-held device while driving and

encourage the use of voice-operated

systems when possible. Make sure you

are aware of all applicable local laws

that may affect the use of electronic

devices while driving.

Each app gives you different on-screen

options depending on the app's content.

SupportedMediaPlayers,Formats

and Metadata Information

The system is capable of hosting nearly

any digital media player, including iPod,

iPhone, and most USB drives.

Hands-free calling is one of the main

features of the system. Once you pair your

cell phone, you can access many options

using the touchscreen or voice commands.

While the system supports a variety of

features, many are dependent on your cell

phone’s functionality.

Supported audio formats include MP3,

WMA, WAV, AAC, and FLAC.

Supported audio file extensions include

MP3, WMA, WAV, M4A, M4B, AAC, and

FLAC.

Supported USB file systems include: FAT,

exFAT, and NTFS.

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SYNC™ 3

1. Follow the on-screen instructions.

Pairing Your Cell Phone for the

First Time

2. Select your phone's name when it

appears on the touchscreen.

Pair your Bluetooth-enabled phone with

the system before using the functions in

hands-free mode.

Switch on Bluetooth on your device to

begin pairing. See your phone’s manual if

necessary.

3. Confirm that the six-digit number

appearing on your phone matches the

six-digit number on the touchscreen.

4. The touchscreen indicates when the

pairing is successful.

5. Your phone may prompt you to give

the system permission to access

information. To check your phone’s

compatibility, see your phone’s manual

or visit the website.

To add a phone, select:

Menu Item

Add a Bluetooth Device

At a minimum, most cell phones with

Bluetooth wireless technology support the

following functions:

1. Follow the on-screen instructions.

2. A prompt alerts you to search for the

system on your phone.

•

Answering an incoming call.

Ending a call.

Dialing a number.

Call waiting notification.

Caller identification.

3. Select your vehicle's make and model

as it displays on your phone.

4. Confirm that the six-digit number

appearing on your phone matches the

six-digit number on the touchscreen.

Other features, such as text messaging

using Bluetooth and automatic phonebook

download, are phone-dependent features.

5. The touchscreen indicates when the

pairing is successful.

6. Your phone may prompt you to give

the system permission to access

information. To check your phone’s

compatibility, see your phone’s manual

or visit the website.

Phone Menu

This menu becomes available after pairing

a phone.

Alternatively, to add a phone, select:

Menu Item

Add a Bluetooth Device

Then select:

Discover Other Bluetooth Devices

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SYNC™ 3

Item

Menu Item

Action and Description

Recent

Displays your recent calls.

Call List

You can place a call by selecting an entry from this list.

You can also sort the calls by selecting the drop down

menu at the top of the screen. You can choose:

All

Incoming

Outgoing

Missed

Contacts

You can search for a contact or choose a contact from

the list.

Phone

Displays the name of your phone and takes you to the

phone settings options.

Settings

From this menu, you can pair subsequent devices, set ring

tones and alerts.

Change

Device

Gives you access to the list of paired or connected

Bluetooth devices allowing you to change or select a

device.

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SYNC™ 3

Item

Menu Item

Action and Description

Text

Displays all recent text messages.

Messages

Phone

Use this keypad to dial in a phone number.

Use the backspace button to delete numbers.

Keypad

Call

Press this button to begin a

call.

Do Not

Disturb

Touch this button to reject all incoming calls automatic-

ally. Text message notifications do not display on the

screen. All ringtones and alerts are set to silent.

Users with phones having voice services

may see a button to access the feature.

For example, iPhone users see a Siri button.

A press and hold of the voice button on the

steering wheel also accesses this feature.

To call a number in your contacts,

select:

Menu Item

Action and Description

Contacts

You can search for a

contact or choose a

contact from the list.

Making Calls

There are many ways to make calls from

the SYNC 3 system, including using voice

commands. See Using Voice

To call a number from your recent calls,

select:

Recognition (page 327). You can use the

touchscreen to place calls as well.

Menu Item

Action and Description

Recent Call You can then select an

List

entry that you want to call.

The system begins the call.

To call a number that is not stored in

your phone, select:

Menu Item

Action and Description

Phone

Select the digits of the

number you wish to call.

Keypad

Call

The system begins the call.

Pressing the backspace button deletes the

last digit you typed.

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SYNC™ 3

•

Signal Strength.

Battery.

Receiving Calls

During an incoming call, an audible tone

sounds. Caller information appears in the

display if it is available.

You can select any of the following during

an active phone call:

To accept the call, select:

Menu Item

Item

End Call

Immediately end a

phone call. You can

also press the

Note: You can also accept the call by

pressing the phone button on the steering

wheel.

button on the

steering wheel.

Keypad

Mute

Press this to access

the phone keypad.

To reject the call, select:

Menu Item

You can switch the

microphone off so

the caller does not

hear you.

Reject

Note: You can also reject the call by

pressing the phone button on the steering

wheel.

Privacy

Transfer the call to

the cell phone or

back to SYNC 3.

Ignore the call by doing nothing. SYNC 3

logs it as a missed call.

Text Messaging

Note: Downloading and sending text

messages using Bluetooth are cell

phone-dependent features.

Note: Certain features in text messaging

are speed-dependent and not available

when your vehicle is traveling at speeds over

3 mph (5 km/h).

During a Phone Call

During a phone call, the contacts name

and number display on the screen along

with the call duration.

The phone status items are also visible:

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SYNC™ 3

Receiving a Text Message

When a new message arrives, an audible tone sounds and the screen displays a

pop-up with the sender name and ID, if supported by your cell phone. You can

select:

Menu Item

Action and Description

Have SYNC 3 read the message to you.

View the text on the touchscreen.

To call the sender.

Hear It

View

Call

You can select from 15 preset messages. Press the message

that you would like to use and confirm to send the message.

SYNC 3 confirms when the message is sent successfully.

To exit the screen.

3. Follow the prompts that appear on

Smartphone Connectivity(IfEquipped)

your phone to allow access to Apple

CarPlay.

SYNC 3 allows you to use Apple CarPlay

After completing the setup, your phone

connects to CarPlay automatically when

plugged into a USB port.

and Android Auto to access your phone.

When you use Apple CarPlay or Android

Auto, you can:

To disable this feature from the

Settings screen, select:

•

Make calls.

Send and receive messages.

Listen to music.

Menu Item

Use your phone's voice assistant.

Apple CarPlay Preferences

Apple CarPlay and Android Auto disable

Your device is listed if SYNC detects

Apple CarPlay. Select the name of your

device and select:

some SYNC 3 features.

Most Apple CarPlay and Android Auto

features use mobile data.

Disable

Apple CarPlay

To return to SYNC 3, go to the Apple

CarPlay home screen and select the SYNC

app.

Apple CarPlay requires an iPhone 5 or

newer with iOS 7.1 or newer. Updating to

the latest iOS version is recommended.

Note: Contact Apple for Apple CarPlay

1. Plug your phone into a USB port. See

support.

Entertainment (page 334).

2. Follow the prompts on the

Android Auto

touchscreen.

Android Auto is compatible with most

devices with Android 5.0 or newer.

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SYNC™ 3

1. Download the Android Auto app to

Note: Contact Google for Android Auto

your device from Google Play to

prepare your device (this may require

mobile data usage).

support.

NAVIGATION

Note: The Android Auto App may not be

available within your current market.

Note: For more information, refer to the

regional Ford website.

2. Plug your device into a USB port. See

USB Port (page 301).

Select the navigation option on

the feature bar.

3. Follow the prompt on the touchscreen.

4. Follow the prompts that appear on

your device.

Note: You may be prompted to update

additional apps on your device (this may

require mobile data usage).

To disable this feature from the

Settings screen, select:

Menu Item

Android Auto Preferences

Your device is listed if SYNC detects

Android Auto. Select the name of your

device and select:

Map view menu.

Zoom in.

Zoom out.

Route guidance menu.

Destination entry menu.

Disable

Note: You may need to slide your Settings

screen to the left to select Apple CarPlay

Preferences or Android Auto Preferences.

To return to SYNC 3, select the

speedometer icon in the Android Auto

menu bar at the bottom of the

touchscreen, and then touch the option to

return to SYNC.

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SYNC? 3 -> Phone for Your Ford Ecosport SUV 2020

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