Get SYNC? 3 -> Using Voice Recognition Guide for Ford Ecosport SUV 2020

SYNC™ 3

The cellular profile, media device index,

To switch this feature off:

Menu Item

and diagnostic log remain in your vehicle

unless you delete them and are generally

accessible only in your vehicle when the

cellular phone or media player is

connected.

Settings

Automatic

System

In this menu selection, you

If you sell or transfer your vehicle, we

recommend you perform a Master Reset

to erase all stored information. You can

find more information about the Master

Reset in General Settings. See Settings

(page 355). System data cannot be

accessed without special equipment and

access to your vehicle's SYNC 3 module.

Ford Motor Company and Ford of Canada

do not access the system data for any

purpose other than as described absent

consent, a court order, or where required

by law enforcement, other government

authorities, or other third parties acting

with lawful authority. Other parties may

seek to access the information

can change the selection

for automatic updates to

OFF.

Updates

Support

The SYNC support team is available to

help you with any questions you are not

able to answer on your own.

Monday-Saturday, 8:30am-8:00pm EST.

Sunday, 10:30am-7:30pm EST.

United States: 1-800-392-3673.

Canada: 1-800-565-3673.

Times are subject to change due to

independently of Ford Motor Company and

Ford of Canada.

holidays.

Privacy Information

USING VOICE RECOGNITION

When you connect a cellular phone to

SYNC 3, the system creates a profile within

your vehicle that links to that cellular

phone. This profile helps in offering you

more cellular features and operating more

efficiently. Among other things, this profile

may contain data about your cellular

phone book, text messages (read and

unread), and call history, including history

of calls when your cell phone was not

connected to the system. In addition, if you

connect a media device, the system

The SYNC 3 system allows you to use voice

commands, to control features like audio

and phone. By using voice commands, you

can keep your hands on the wheel and your

eyes on the road.

You can access each feature controlled by

SYNC 3 through a variety of commands.

To activate the SYNC 3 voice

commands push the voice

button on the steering wheel and

wait for the prompt.

creates and retains an index of supported

media content. The system also records a

short diagnostic log of approximately 10

minutes of all recent system activity. The

log profile and other system data may be

used to improve the system and help

diagnose any problems that may occur.

___ is a dynamic listing, meaning that it can

be the name of anything, such as artist, the

name of contact or number. The context

and the description of the command tell

you what to say for this dynamic option.

There are some commands that work for

every feature, these commands are:

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SYNC™ 3

Voice Command

Main Menu

Action and Description

Brings you to the main menu.

Go back

Returns you to the previous screen.

Ends the voice session.

Cancel

List of Commands

Gives you a list of possible voice commands.

___ List of Commands You can name any feature and the system gives a list of

commands available for the feature. For example, you could

say:

Phone List of Commands

Navigation List of Commands

Help

You can use this command to view the next page of options on

any screen where multiple pages of choices are given.

You can use this command to view the previous page of options

on any screen where multiple pages of choices are given.

Gives you available commands you can use on the current

screen.

Audio Voice Commands

Included here are some of the most

popular commands for each SYNC 3

feature.

___ is a dynamic listing, meaning that for

audio voice commands it can be the name

of a Sirius channel or a channel number, a

radio frequency number, or the name of a

artist, album, song or a genre.

To control the media features, press the voice button and when prompted, say:

Voice command

Description

Sirius Channel ___

You can say the Sirius channel name or number

such as "Sirius channel 16".

You can also turn to a Sirius channel by saying the channel's name, such as "The Pulse".

AM ___

Allows you to tune to a specific FM or AM

frequency such as "88.7 FM" or "1580 AM".

FM ___

FM ___ HD ___

Allows you to tune to a specific HD frequency

such as “88.7 FM HD 1”.

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SYNC™ 3

Voice command

Bluetooth Audio

Description

Allows you to listen to music on your Bluetooth-

connected device.

USB

Allows you to listen to music on your USB

connected device.

Play Genre ___

Play Playlist ___

Play Artist ___

Play Album ___

Play Podcast ___

Play Song ___

For USB audio only, you can say the name of an

artist, album, song or a genre to listen to that

selection. Your system must finish indexing

before this option is available. For example, you

could say "Play artist, The Beatles" or "Play song,

Penny Lane".

Play Audiobook ___

Browse ___

For USB audio only, you can say the name of an

artist, album, or a genre to browse by that selec-

tion. Your system must finish indexing before this

option is available. For example you can say

"Browse The Beatles" or "Browse folk".

* This option may not be available in all markets or may require a subscription.

Phone Voice Commands

Pairing a Phone

You can use voice commands to connect

your Bluetooth-enabled phone to the

system.

To pair your phone, press the voice button and when prompted, say:

Voice command

Description

Pair Phone

Follow the on-screen instructions to complete the pairing

process. See Settings (page 355).

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SYNC™ 3

Making Calls

___ is a dynamic listing, meaning that for

phone voice commands it can be the name

of the contact you wish to call or the digits

you want to dial.

Press the voice button and say a command similar to the following:

Voice command

Description

Call ___

Allows you to call a specific contact from your phonebook

such as "Call Jenny".

Call ___ at ___

Dial ___

Allows you to call a specific contact from your phonebook

at a specific location such as "Call Jenny at Home".

Allows you to dial a specific number such as “Dial 867-5309”.

Please make sure that you are saying the

contact name exactly as it appears in your

contact list.

Once you have provided the digits of the phone number, you can say the following

commands:

Voice Command

Description

<0-9>

If the full number was not entered with the first command, you

can continue saying the number.

Dial

Tells SYNC 3 to make the phone call.

Delete

Clear

Tells SYNC 3 to erase the last block of digits stated.

Tells SYNC 3 to erase the entire number.

Text Message Voice Commands

To access text message options, press the voice button and say:

Voice command

Description

Listen to Message

Listen to text message ___

Reply to Message

You can say the number of the message you

would like to hear.

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SYNC™ 3

commands to set a destination or find a

Navigation Voice Commands(If

point of interest.

Equipped)

___ is a dynamic listing, meaning that for

navigation voice commands it can be a POI

category or an address.

Setting a Destination

You can use any of the following

You can find an address, a point of interest (POI), or search for points of interest

by category:

Voice command

Find an Address

Find a ___

Description

Allows you to enter the address search functionality.

State the name of the POI category you would like to search for

such as "Find restaurants".

Find POI

Allows you to enter the POI search functionality.

Find Intersection

Allows you to enter the intersection search functionality.

Destination Nearest State the name of the POI category you would like to search for

___ nearby such as "Destination nearest restaurants".

Destination Previous Allows you to see a list of your previous destinations.

Destination

Destination Home

Allows you to route to your home address.

In addition, you can say these commands when a route is active:

Voice command

Cancel Route

Detour

Description

Cancels the current route.

Allows you to select an alternate route.

Repeats the last guidance prompt.

Shows the current route.

Repeat Instruction

Show Route

Where Am I

Zoom in

Provides current location.

Allows you to zoom in on the map.

Allows you to zoom out from the map.

Zoom out

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SYNC™ 3

Mobile App Voice Commands (If Equipped)

The following voice commands are always available:

Voice command

Description

Mobile Apps

SYNC 3 will prompt you to say the name of an app to start it on

SYNC 3.

List Mobile Apps

Find Mobile Apps

SYNC 3 will list all of the currently available Mobile Apps.

SYNC 3 will search and connect to compatible app(s) running on

your mobile device.

There are also voice commands that you can use when app(s) are connected to

SYNC 3:

Voice command

Description

Say the name of an At any time, you can say the name of a mobile app to start the

app mobile app on SYNC 3.

Say the name of an SYNC 3 will list the available voice commands for the specified

app, followed by

help

app if the app is running on SYNC 3.

SiriusXM Traffic and Travel Link

Voice Commands(If Equipped)

SiriusXM Traffic and Travel Link may not

be available in all markets. Activation and

a subscription are required.

You can say the following commands to access SiriusXM Traffic and Travel Link:

Voice command

Description

Show Traffic

Displays a list of traffic incidents.

Show Weather Map Displays the current weather map.

Show Fuel Prices

Displays a list of fuel prices.

Show 5 Day Fore-

cast

Displays the 5 day weather forecast.

Help

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SYNC™ 3

Voice Settings Commands

You can say the following commands to access the voice settings:

Voice command

Description

Voice Settings

Allows you to enter the voice settings functionality.

Sets standard prompting with longer prompts.

Interaction Mode

Standard

Interaction Mode

Advanced

Sets advanced prompting with shorter prompts.

Phone Confirmation On Allows the system to confirm before making a phone call.

Phone Confirmation Off The system does not confirm before placing a call.

Voice Command Lists On The system displays a short list of available commands.

Voice Command Lists Off The system does not display the list of commands.

To disable this automatic fan speed

You can use the volume control to adjust

reduction feature during voice sessions,

the volume of the system voice prompts.

press and hold the climate control AC and

While prompt is active, adjust the volume

Recirculated air buttons simultaneously,

control up or down to your desired setting.

Note: Depending on the current climate

control settings, the fan speed may

release and then increase fan speed within

2 seconds. To re-enable this feature, repeat

the above sequence.

automatically go down while issuing voice

commands or while making and receiving

phone calls via SYNC to reduce the amount

of background noise in the vehicle. The fan

speed will automatically return to normal

operation once the voice session ends. Fan

speed can also be adjusted normally during

a voice session, simply press fan buttons (or

turn fan knob) to increase or decrease fan

speed to desired setting.

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SYNC? 3 -> Using Voice Recognition for Your Ford Ecosport SUV 2020

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