Connected Vehicle Features for Your Ford F 150 Light Truck 2023

Capacities and Specifications  
Materials  
Name  
Specification  
Motorcraft® MERCON® LV Automatic Transmission WSS-M2C938-AMERCON® LV,  
Fluid(U.S.)  
Motorcraft® MERCON® LV Automatic Transmission  
Fluid / Huile pour boîte automatique MERCON® LV  
Motorcraft®(Canada)  
XT-10-QLVC(U.S.)  
CXT-10-LV6(Canada)  
If you do not use fluid that meets the  
defined specification and viscosity grade,  
FRONTAXLEFLUIDCAPACITY  
it could result in:  
AND SPECIFICATION  
Component damage that your vehicle  
warranty does not cover.  
Use fluid that meets the defined  
Reduced vehicle performance.  
specification and viscosity grade.  
Capacities  
Variant  
Quantity  
1.8 qt (1.7 L)  
1.6 qt (1.55 L)  
With standard front axle.  
With Tremor Torsen axle.1  
1 For complete refill of our limited slip axles, add 4 fl oz (118 ml) of Additive Friction Modifier  
XL-3 or equivalent meeting specification EST-M2C118-A. Include this friction modifier in  
the total fluid capacity. Our rear axles contain a synthetic lubricant that does not require  
changing unless you submerge the axle in water.  
Materials  
Name  
Specification  
Motorcraft® SAE 75W-85 Premium Synthetic  
Hypoid Gear Lubricant(U.S.)  
WSS-M2C942-A  
Motorcraft® SAE 75W-85 Premium Synthetic  
Hypoid Gear Lubricant / Huile synthétique de haute  
qualité pour engrenages hypoïdes SAE 75W-85  
Motorcraft®(Canada)  
XY-75W85-QL(U.S. & Canada)  
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Capacities and Specifications  
If you do not use fluid that meets the  
REAR AXLE FLUID CAPACITY  
AND SPECIFICATION  
defined specification and viscosity grade,  
it could result in:  
Component damage that your vehicle  
Use fluid that meets the defined  
warranty does not cover.  
specification and viscosity grade.  
Reduced vehicle performance.  
Capacities  
Variant  
Quantity  
8.8 inch.  
9.75 inch.  
2.02.1 qt (1.92 L)  
2.22.3 qt (2.12.2 L)  
Materials  
Name  
Specification  
Motorcraft® SAE 75W-85 Premium Synthetic  
Hypoid Gear Lubricant(U.S.)  
WSS-M2C942-A  
Motorcraft® SAE 75W-85 Premium Synthetic  
Hypoid Gear Lubricant / Huile synthétique de haute  
qualité pour engrenages hypoïdes SAE 75W-85  
Motorcraft®(Canada)  
XY-75W85-QL(U.S. & Canada)  
If you do not use fluid that meets the  
defined specification and viscosity grade,  
it could result in:  
REAR AXLE FLUID CAPACITY  
AND SPECIFICATION -  
RAPTOR  
Component damage that your vehicle  
warranty does not cover.  
Reduced vehicle performance.  
Use fluid that meets the defined  
specification and viscosity grade.  
Capacities  
Variant  
Quantity  
9.75 inch.  
2.52.6 qt (2.362.44 L)  
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Capacities and Specifications  
Materials  
Name  
Specification  
WSS-M2C942-A  
Motorcraft® SAE 75W-85 Premium Synthetic  
Hypoid Gear Lubricant(U.S.)  
Motorcraft® SAE 75W-85 Premium Synthetic  
Hypoid Gear Lubricant / Huile synthétique de haute  
qualité pour engrenages hypoïdes SAE 75W-85  
Motorcraft®(Canada)  
XY-75W85-QL(U.S. & Canada)  
If you do not use fluid that meets the  
defined specification and viscosity grade,  
it could result in:  
REAR AXLE FLUID CAPACITY  
AND SPECIFICATION - POLICE  
RESPONDER  
Component damage that your vehicle  
warranty does not cover.  
Reduced vehicle performance.  
Use fluid that meets the defined  
specification and viscosity grade.  
Capacities  
Variant  
Quantity  
9.75 inch.  
2.22.3 qt (2.12.2 L)  
Materials  
Name  
Specification  
Motorcraft® SAE 75W-85 Premium Synthetic  
Hypoid Gear Lubricant(U.S.)  
WSS-M2C942-A  
Motorcraft® SAE 75W-85 Premium Synthetic  
Hypoid Gear Lubricant / Huile synthétique de haute  
qualité pour engrenages hypoïdes SAE 75W-85  
Motorcraft®(Canada)  
XY-75W85-QL(U.S. & Canada)  
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Vehicle Identification  
VEHICLE IDENTIFICATION  
NUMBER  
LOCATING THE VEHICLE  
IDENTIFICATION NUMBER  
The vehicle identification number is on the  
left-hand side of the instrument panel.  
E142477  
A
B
World manufacturer identifier.  
Brake system, gross vehicle  
weight rating, restraint devices  
and their locations.  
C
Make, vehicle line, series, body  
type.  
D
E
Engine or motor type.  
Check digit.  
F
G
H
Model year.  
Assembly plant.  
Production sequence number.  
E311767  
Note: In the illustration, XXXX is  
representative of your vehicle identification  
number.  
VEHICLE IDENTIFICATION  
NUMBER OVERVIEW  
The vehicle identification number contains  
the following information:  
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Connected Vehicle  
ENABLING AND DISABLING THE  
WHAT IS A CONNECTED  
MODEM  
VEHICLE  
1. Press Settings.  
2. Press Connectivity.  
3. Press Connected Vehicle Features.  
4. Switch vehicle connectivity on or off.  
A connected vehicle has technology that  
allows your vehicle to connect to a mobile  
network and for you to access a range of  
features. When used in conjunction with  
the FordPass app, it could allow you to  
monitor and control your vehicle further,  
for example checking the tire pressures,  
the fuel level and the vehicle location. For  
additional information, refer to the local  
Ford website.  
CONNECTING FORDPASS TO THE  
MODEM  
1. Make sure that the modem is enabled  
using the vehicle settings menu.  
2. Open the FordPass app on your device  
and log in.  
CONNECTED VEHICLE  
REQUIREMENTS  
Connected service and related feature  
functionality requires a compatible vehicle  
network.  
3. Add your vehicle or select your vehicle  
if already added.  
4. Select the option to activate your  
vehicle.  
5. Make sure that the name on the screen  
matches the name shown in your  
FordPass account.  
Some remote features require additional  
service activation. Log in to your Ford  
account for details. Some restrictions, third  
party terms and message or data rates  
may apply.  
6. Confirm that FordPass account is  
connected to the modem.  
CONNECTED VEHICLE  
LIMITATIONS  
CONNECTINGTHEVEHICLETO  
A WI-FI NETWORK  
Evolving technology, cellular networks, or  
regulations could affect functionality and  
availability, or continued provision of some  
features. These changes could even stop  
some features from functioning.  
Select the settings option on the  
feature bar.  
1. Press Connectivity.  
2. Press Manage Wi-Fi Networks.  
3. Switch Wi-Fi on.  
4. Press View Available Networks.  
5. Select an available Wi-Fi network.  
CONNECTINGTHEVEHICLETO  
A MOBILE NETWORK  
Note: Enter the network password to  
WHAT IS THE MODEM  
connect to a secure network.  
The modem allows access to a  
range of features built into your  
vehicle.  
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Connected Vehicle  
Why can I not connect to a Wi-Fi  
network?  
CONNECTED VEHICLE  
TROUBLESHOOTING  
You entered the wrong network  
password. Enter the correct password.  
CONNECTED VEHICLE  
The network signal is weak. Move your  
vehicle closer to the Wi-Fi router or to  
a place where the network signal is not  
obstructed.  
FREQUENTLYASKEDQUESTIONS  
- VEHICLES WITH: MODEM  
Why can I not confirm the  
connection of my FordPass  
account to the modem?  
There are multiple access points in  
range with the same network name.  
Choose a unique name for your  
network. Do not use the default name  
unless it contains a unique identifier,  
for example as part of the MAC  
address.  
The modem is not enabled. Switch  
vehicle connectivity on.  
The network signal is weak. Move your  
vehicle closer to a place where the  
network signal is not obstructed.  
Why does the Wi-Fi connection  
disconnect after successful  
connection?  
CONNECTED VEHICLE –  
FREQUENTLYASKEDQUESTIONS  
- VEHICLES WITH: SYNC 4  
The network signal is weak. Move your  
vehicle closer to the Wi-Fi router or to  
a place where the network signal is not  
obstructed.  
Why can I not confirm the  
connection of my FordPass  
account to the modem?  
What can I do if I am close to a Wi-  
Fi router but the network signal  
strength is weak?  
The modem is not enabled. Switch  
vehicle connectivity on.  
The network signal is weak. Move your  
vehicle closer to a place where the  
network signal is not obstructed.  
If your vehicle has a heated windshield,  
position your vehicle so that the  
windshield is not facing the Wi-Fi  
router.  
If your vehicle has metallic tinting on  
the windows but not on the windshield,  
position your vehicle so that the  
windshield is facing the Wi-Fi router or  
open the windows that are facing the  
router.  
If your vehicle has metallic tinting on  
the windows and the windshield, open  
the windows that are facing the router.  
If your vehicle is in a garage and you  
have the garage door closed, open the  
garage door as it could block the signal.  
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Connected Vehicle  
Why can I not see a network I  
expect to see in the list of available  
networks?  
The network is hidden. Make the  
network visible and try again, or  
manually add a network in the Wi-Fi  
settings menu.  
Some network security types are not  
supported, for example WEP.  
Why do software downloads take  
too long?  
The network signal is weak. Move your  
vehicle closer to the Wi-Fi router or to  
a place where the network signal is not  
obstructed.  
Wi-Fi network is in high demand or has  
a slow Internet connection. Use a more  
reliable Wi-Fi network.  
Why does the software not update  
whenthesystemseemstoconnect  
to a Wi-Fi network and the signal  
strength is excellent?  
No software update is available at this  
time.  
Select automatic updates option in the  
settings menu to enable automatic  
software update or contact an  
authorized dealer.  
There could be a connection problem.  
Test the network using another device.  
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Vehicle Wi-Fi Hotspot  
2. If the portal does not open on your  
CREATING A VEHICLE WI-FI  
HOTSPOT  
You can create a Wi-Fi hotspot in your  
vehicle and allow devices to connect to it  
for access to the Internet.  
device, open a website and it redirects  
to the vehicle network carriers portal.  
Note: Secure websites do not redirect.  
3. Follow the instructions on the carrier  
portal to purchase a plan.  
Select the settings option on the  
Note: If you have an active plan, the system  
does not redirect to the vehicle network  
carriers portal when you connect a device.  
Visit the vehicle network carriers website  
to purchase more data.  
Note: If data usage information is available  
in the vehicle hotspot menu, it is  
approximate.  
Note: If you carry out a master reset, the  
system does not remove your vehicle from  
your vehicle network carriers account. To  
remove your vehicle from the account,  
contact your vehicle network carrier.  
Note: The vehicle network carrier provides  
Vehicle Hotspot services, subject to your  
vehicle network carrier agreement, coverage  
and availability.  
feature bar.  
1. Press Vehicle Hotspot.  
Note: The vehicle hotspot default setting  
is on.  
2. Press Settings.  
3. Press Edit.  
4. Press Hotspot visibility.  
Note: The hotspot visibility default setting  
is on.  
Finding the Wi-Fi Hotspot Name  
and Password  
Select the settings option on the  
feature bar.  
1. Press Vehicle Hotspot.  
2. Press Settings.  
CHANGING THE VEHICLE WI-  
FI HOTSPOT NAME OR  
PASSWORD  
Note: The network name is the hotspot  
name.  
Select the settings option on the  
3. Press View Password.  
feature bar.  
Connecting a Device to the Wi-Fi  
Hotspot  
1. Press Vehicle Hotspot.  
2. Press Settings.  
3. Press Edit.  
4. Press Change Network Name.  
5. Enter your required network name.  
6. Press Done.  
1. On your device, switch Wi-Fi on and  
select the hotspot from the list of  
available Wi-Fi networks.  
2. When prompted, enter the password.  
Purchasing a Data Plan  
7. Press Change Password.  
8. Enter your required password.  
9. Press Done.  
1. Connect a device to the hotspot.  
Note: The vehicle network carriers portal  
opens on your device.  
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Vehicle Wi-Fi Hotspot  
Changing the Wi-Fi Hotspot  
Frequency  
Note: The vehicle hotspot frequency band  
is selectable depending upon your device  
capabilities. You will not be able to connect  
your device to the vehicle hotspot if it does  
not support the selected frequency band.  
Select the settings option on the  
feature bar.  
1. Press Vehicle Hotspot.  
2. Press Settings.  
3. Press Edit.  
4. Select a frequency.  
VEHICLE WI-FI HOTSPOT –  
TROUBLESHOOTING  
VEHICLE WI-FI HOTSPOT –  
FREQUENTLYASKEDQUESTIONS  
Why can I not see the Wi-Fi hotspot  
name when I search for Wi-Fi  
networks on my cell phone or other  
device?  
Make sure Wi-Fi hotspot visibility is on.  
The system does not provide a Wi-Fi  
hotspot at this time.  
Check what frequency the hotspot is  
transmitting in the vehicle hotspot  
settings menu. If the frequency is 5 GHz  
and your device cannot see the  
network, change the frequency to 2.4  
GHz.  
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Audio System  
AUDIO SYSTEM  
PRECAUTIONS  
SELECTING THE AUDIO  
SOURCE  
Audio Unit  
WARNING:Driving while distracted  
Press to open the media source  
can result in loss of vehicle control, crash  
and injury. We strongly recommend that  
you use extreme caution when using any  
device that may take your focus off the  
road. Your primary responsibility is the  
safe operation of your vehicle. We  
recommend against the use of any  
hand-held device while driving and  
encourage the use of voice-operated  
systems when possible. Make sure you  
are aware of all applicable local laws  
that may affect the use of electronic  
devices while driving.  
menu.  
You can press this multiple times to  
change the audio source or scroll through  
the media sources.  
Touchscreen  
Press Sources on the touchscreen to open  
the media source menu.  
PLAYING OR PAUSING THE  
AUDIO SOURCE  
Audio Unit  
Listening to loud audio for long periods of  
time could damage your hearing.  
Press the button to pause  
playback. Press again to resume  
playback.  
IDENTIFYINGTHEAUDIOUNIT  
Touchscreen  
Press the button to pause  
playback. Press again to resume  
playback.  
Note: Not all sources can be paused.  
E308144  
Depending on your vehicle options, the  
controls may look different from what you  
see here.  
SWITCHING THE AUDIO UNIT  
ON AND OFF  
Press the button on the volume  
control.  
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Audio System  
ADJUSTING THE VOLUME  
SETTING A MEMORY PRESET  
1. Select a station or channel.  
2. Press and hold a memory preset button  
on the touchscreen.  
Note: The audio mutes briefly while the  
system saves the preset and returns once it  
is stored.  
Note: You can save presets from multiple  
sources to the memory preset bar.  
MUTING THE AUDIO  
Press to mute the signal. Press  
again to restore the signal.  
ADJUSTING THE SOUND  
SETTINGS  
Balance and Fade(If Equipped)  
1. Press Settings on the touchscreen.  
2. Press Sound Settings.  
Turn to adjust the volume.  
Some vehicles may be able to adjust the  
volume using buttons on the steering  
wheel.  
3. Press Balance / Fade.  
4. Press the arrows to adjust the settings.  
SWITCHING SHUFFLE MODE  
ON AND OFF  
Tone Settings  
1. Press Settings on the touchscreen.  
Press the button on the  
touchscreen to switch shuffle  
mode on or off.  
2. Press Sound Settings.  
3. Press Tone Settings.  
Note: Not all sources have shuffle mode.  
4. Press the arrows or slider bar to adjust  
the settings.  
SWITCHINGREPEATMODEON  
AND OFF  
Speed Compensated Volume  
1. Press Settings on the touchscreen.  
2. Press Sound Settings.  
3. Press Speed Compensated Volume.  
4. Press a setting.  
Press the button on the  
touchscreen to switch repeat  
mode on or off.  
Note: Not all sources have repeat mode.  
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Audio System  
When you pass a ground-based broadcast  
Occupancy Mode(If Equipped)  
repeating tower, a stronger signal may  
overtake a weaker one and result in the  
audio system muting.  
1. Press Settings on the touchscreen.  
2. Press Sound Settings.  
3. Press Occupancy Mode.  
4. Press a setting.  
SELECTING A RADIO STATION  
Manually Selecting a Radio  
Sound Mode(If Equipped)  
Station  
1. Press Settings on the touchscreen.  
2. Press Sound Settings.  
3. Press Sound Mode.  
4. Press a setting.  
SETTING THE CLOCK AND  
DATE  
1. Press Settings on the touchscreen.  
2. Press Clock Settings.  
3. Set the time.  
Note: The AM and PM options are not  
available if 24-hour mode is on.  
Switching Automatic Time  
Updates On and Off  
Turn to search through the radio frequency  
band.  
1. Press Settings on the touchscreen.  
Using Direct Tune  
2. Press Clock Settings.  
1. Press Direct Tune to open the number  
3. Switch Auto Time Update on or off.  
pad.  
2. Enter the station you prefer.  
AM/FM RADIO  
Note: You can only enter a valid station for  
the audio source you are currently listening  
to.  
AM/FM RADIO LIMITATIONS  
Using Seek  
The further you travel from an AM or FM  
station, the weaker the signal and the  
weaker the reception.  
Hills, mountains, tall buildings, bridges,  
tunnels, freeway overpasses, parking  
garages, dense tree foliage and  
thunderstorms can interfere with the  
reception.  
Press either button. The system  
stops at the first station it finds  
in that direction.  
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Audio System  
HD Radio Technology is manufactured  
Using the Station List  
1. Press Browse.  
Note: Available on FM radio only.  
2. Press a station.  
under license from iBiquity Digital  
Corporation and foreign patents. HD Radio  
and the HD and HD Radio logos are  
proprietary trademarks of DTS. The vehicle  
manufacturer and DTS are not responsible  
for the content sent using HD Radio  
technology. Content may be changed,  
added or deleted at any time at the station  
owner's discretion.  
SWITCHING THE DISPLAY ON  
AND OFF  
Audio Unit  
HOW DOES DIGITAL RADIO WORK  
Your system has a special receiver that  
allows it to receive digital broadcasts in  
addition to analog broadcasts.  
HD1 signifies the main programming status  
and is available in both analog and digital  
broadcasts. Other multicast stations are  
only available digitally and could contain  
new or different content.  
Note: When the system first receives an  
HD1 station, it plays the station in the analog  
version until it verifies the station is an HD  
Radio station. Then it shifts to the digital  
version.  
Press the button.  
Touchscreen  
To switch the display off:  
1. Press Settings on the touchscreen.  
2. Press Display Settings.  
3. Press Display Off.  
Note: The display defaults to on each time  
you switch your vehicle on.  
To switch the display on, press anywhere  
on the touchscreen.  
Note: There is an audio mute delay when  
switching to an HD2 or HD3 station because  
the system has to reacquire and decode the  
digital signal.  
DIGITAL RADIO (IF EQUIPPED)  
WHAT IS DIGITAL RADIO  
DIGITAL RADIO LIMITATIONS  
HD Radiotechnology is the digital  
evolution of analog AM/FM radio.  
If you are outside the reception area, the  
system could not work.  
For additional information, visit  
If you are on the fringe of the reception  
area, the station could mute due to weak  
signal strength.  
Note: If you are listening to HD1, the system  
changes back to the analog broadcast until  
the digital broadcast is available again. If  
you are listening to any other multicast  
channels, the station mutes and stays  
muted unless it is able to connect to the  
digital signal again.  
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Audio System  
Depending on the station quality, you could  
Note: For stations that have more than one  
HD multicast, the HD indicator and radio  
text appears as a button. Press the button  
to cycle through all of the HD stations on  
that specific frequency.  
hear a slight sound change when the  
station changes between analog and  
digital audio.  
You cannot access a saved HD station if  
your vehicle is outside the stations  
reception area.  
SATELLITE RADIO (IF EQUIPPED)  
WHAT IS SATELLITE RADIO  
Your factory-installed SiriusXM radio  
system includes a limited subscription  
term, which begins on the date of sale or  
lease of your vehicle. See an authorized  
dealer for availability.  
SWITCHING DIGITAL RADIO  
RECEPTION ON AND OFF  
1. Press Settings on the touchscreen.  
2. Press Radio Settings.  
3. Switch AM HD Radio or FM HD Radio  
on or off.  
For additional information about extended  
subscription terms, visit www.SiriusXM.com  
in the United States, www.SiriusXM.ca in  
Canada, or call SiriusXM at  
DIGITAL RADIO INDICATORS  
HD Radio Indicator  
The indicator appears when HD Radio is  
on and you tune to a station broadcasting  
HD Radio technology.  
1-888-539-7474.  
Note: SiriusXM reserves the unrestricted  
right to change, rearrange, add or delete  
programming including canceling, moving  
or adding particular channels, and its prices,  
at any time, with or without notice to you.  
Neither SiriusXM and its affiliates nor Ford  
Motor Company and its affiliates will be  
liable to you or any third party for any such  
modification, suspension or termination.  
SATELLITE RADIO LIMITATIONS  
E142616  
For optimal reception performance, keep  
the antenna clear of snow and ice build-up  
and keep luggage and other material as  
far away from the antenna as possible.  
Placing luggage over the antenna may  
reduce performance. Factory-installed and  
aftermarket vehicle structures including,  
but not limited to, roof racks and soft top  
roofs in a partially open position could  
reduce reception performance.  
The color of the indicator changes to  
indicate the system status.  
Gray indicates the system is acquiring a  
digital station.  
Orange indicates digital audio is playing.  
Multicast Indicator  
The multicast indicator appears if the  
current station is broadcasting multiple  
digital broadcasts. The highlighted  
numbers indicate additional digital  
channels available.  
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Audio System  
Hills, mountains, tall buildings, bridges,  
2. Select a channel.  
tunnels, freeway overpasses, parking  
garages, dense tree foliage and  
thunderstorms can interfere with your  
reception.  
SATELLITE RADIO SETTINGS  
Subscription  
Your subscription status is displayed. You  
can subscribe or manage your subscription  
directly from the touchscreen.  
When you pass a ground-based  
broadcast-repeating tower, a stronger  
signal may overtake a weaker one and  
could result in the audio system muting.  
Your display could show an error message  
to indicate the interference.  
Listener Add/Switch  
You can create up to five listener profiles  
per SiriusXM account. Each listener profile  
can be personalized with a name and  
profile image.  
LOCATING THE SATELLITE RADIO  
IDENTIFICATION NUMBER  
1. Select SiriusXM as the audio source.  
2. Tune to channel 0.  
Note: Requires a trial or active subscription  
to use.  
Note: A default profile is available when no  
listener profiles are created.  
SELECTING A CHANNEL  
SiriusXM Favorites  
Manually Selecting a Channel  
SiriusXM Favorites are shown for the active  
listener profile. While you are listening to  
SiriusXM, you can save favorites by:  
Press the button to find the  
previous or next available radio  
channel.  
Tapping the currently tuned channel  
or show logo on the SiriusXM audio  
screen. A favorite icon appears next to  
the logo when it is saved as a favorite.  
Tuning to a channel or show you want  
to save as a favorite. Navigate to the  
SiriusXM Favorites screen and press  
the Add Current button. The currently  
tuned channel or show is saved as a  
favorite.  
Linear Tuner  
The linear tuner is displayed when  
manually selecting a channel. You can  
swipe left or right on the linear tuner  
carousel to navigate through the channel  
list. Tap on a channel title to listen to it.  
Using Direct Tune  
Saving a radio preset. This saves the  
currently tuned SiriusXM channel or  
show as a favorite.  
1. Press the channel up or down button  
to open the linear tuner screen.  
Note: Requires a trial or active subscription  
2. Press Direct Tune to open the number  
to use.  
pad.  
3. Enter the channel you prefer.  
Using Browse  
1. Press Browse.  
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Audio System  
Note: Requires a trial or active subscription  
Listening History  
to use.  
Listening history is a list of recently listened  
to SiriusXM content and is shown for the  
active listener profile. You can view,  
Note: A default profile is available when no  
listener profiles are created.  
manage and reset the listening history  
using the controls on the touchscreen.  
Help and Support  
You can contact SiriusXM Customer Care  
directly from SYNC and view information  
required to manage your SiriusXM account.  
Note: Requires a trial or active subscription  
to use.  
Listener Settings  
Listener settings apply to the active  
listener profile.  
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Audio System  
AUDIO SYSTEM TROUBLESHOOTING  
AUDIO SYSTEM INFORMATION MESSAGES  
Satellite Radio Troubleshooting  
Error Message  
Potential Effects  
Recommended Action  
Connectivity Disabled  
Internet streaming and On  
Internet connectivity is  
Demand shows are unavail- turned off. See Connected  
able and some SiriusXM  
features are disabled.  
Vehicle (page 621).  
No Internet  
Audio system may mute.  
Switch to Satellite button See Satellite Radio Limit-  
may be displayed on the  
ations (page 630). Switch to  
satellite.  
No Satellite Signal  
Audio system may mute. Antenna may be obstructed  
Switch to Internet button or satellite reception is weak  
may be displayed on the  
in your location. See Satel-  
SiriusXM audio screen if the  
lite Radio Limitations  
channel is also available via (page 630). Switch to an  
streaming.  
is available.  
Slow Network Connection  
Channel Unavailable  
Audio system may mute  
Allow some time for the  
while the audio attempts to audio to load or tune to a  
load.  
different channel.  
Audio system may mute. A temporary update may be  
Radio may tune to a  
different channel.  
in progress. Allow some time  
before retrying to tune to the  
channel. If the issue  
continues, the channel may  
no longer be available.  
Episode Unavailable  
Audio system may mute. A temporary update may be  
Radio may tune to a  
different channel.  
in progress. Allow some time  
before retrying to play the  
episode. If the issue  
continues, the episode may  
no longer be available.  
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Audio System  
Error Message  
Potential Effects  
Recommended Action  
Something went wrong  
Audio system may mute.  
Radio may tune to a  
different channel.  
Allow some time and retry  
the action.  
Subscribe to Listen  
Cannot listen to selected  
content. Content may  
Your subscription has  
expired or you have not yet  
appear grayed out and some subscribed for access to the  
features may be disabled.  
listed content. Navigate to  
Subscription under the  
Satellite Radio Settings  
menu. If you have an active  
subscription which includes  
the listed channel or content  
and you see this error, you  
may need to refresh your  
radio. To refresh your Siri-  
usxm.com/refresh in the US,  
in Canada.  
You may need to provide  
your SiriusXM Radio identific-  
ation number. See  
Locating the Satellite  
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Audio System  
Error Message  
Potential Effects  
Recommended Action  
Upgrade to Listen  
Cannot listen to selected  
content. Content may  
Your subscription does not  
include access to the listed  
appear grayed out and some content. You may need to  
features may be disabled.  
upgrade your subscription.  
Navigate to Subscription  
under the Satellite Radio  
Settings menu. If you have  
an active subscription which  
includes the listed channel  
or content and you see this  
error, you may need to  
refresh your radio. To refresh  
your SiriusXM radio, visit  
usxm.ca/refresh in Canada.  
You may need to provide  
your SiriusXM Radio identific-  
ation number. See  
Locating the Satellite  
Location Restricted Content Audio may mute. Not avail- Content is not available in  
able in your location or  
Unable to determine your  
location may be displayed.  
location. Tuning to a  
different channel may  
resolve the issue.  
Channel Blocked  
Audio may mute. Radio may The Block Explicit Content  
tune to a different channel. filter is turned on. Navigate  
to Listener Settings under  
the Satellite Radio Settings  
menu to access the Block  
Explicit Content filter.  
Navigate to Listener  
Settings. See Satellite  
Radio Settings (page 631).  
Antenna Problem or Hard- Audio may mute. Access to  
ware Problem  
SiriusXM features may be  
unavailable.  
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Audio System  
Error Message  
Potential Effects  
Recommended Action  
SiriusXM Updating...  
Audio may mute.  
Allow SiriusXM some time  
to complete updating.  
Loading...  
Audio may mute. Content  
No action necessary. If  
may be temporarily unavail- loading time is longer than  
able while loading.  
usual, See Satellite Radio  
Settings (page 631).  
SiriusXM Loading...  
Audio may mute. Content No action necessary. Allow  
and controls may be  
temporarily unavailable.  
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Center Display Overview  
CENTER DISPLAY  
PRECAUTIONS  
STATUS BAR  
The bar is on top of the display and  
indicates the status of your vehicle's  
features.  
WARNING:Driving while distracted  
can result in loss of vehicle control, crash  
and injury. We strongly recommend that  
you use extreme caution when using any  
device that may take your focus off the  
road. Your primary responsibility is the  
safe operation of your vehicle. We  
recommend against the use of any  
hand-held device while driving and  
encourage the use of voice-operated  
systems when possible. Make sure you  
are aware of all applicable local laws  
that may affect the use of electronic  
devices while driving.  
Audio System  
Audio system muted.  
Connected Device  
Cell phone microphone muted.  
Phone call in progress.  
Media player connected using  
Bluetooth®.  
CENTER DISPLAY  
LIMITATIONS  
Speed-restricted Features  
For your safety, some features are not  
available while the vehicle is in motion at  
or above 5 mph (8 km/h). Settings that  
are not critical while driving your vehicle  
are shown as restricted on your display.  
Some of these settings include:  
Cell phone network signal  
strength.  
Cell phone roaming.  
Text message received.  
Unread email message.  
Software updates.  
Personal profiles setup.  
Valet mode setup.  
Driver assistance settings.  
MyKey setup.  
Door keypad code setup.  
Automatic crash notification  
system off.  
Cell phone battery status.  
These restricted features become  
available when your vehicle is no longer in  
motion.  
Vehicle Data  
Wi-Fi available.  
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Center Display Overview  
Wi-Fi connected.  
FEATURE BAR  
The feature bar is located on the bottom  
of the display and allows you to access  
vehicle features.  
Vehicle data sharing on.  
Vehicle data sharing off.  
Vehicle location sharing on.  
Press to use the radio, a USB, a  
media player or a Bluetooth®  
device.  
Press to make calls and access  
the phonebook on your cell  
phone.  
Vehicle data and vehicle location  
sharing on.  
Press to use the navigation  
system.  
Vehicle Software Update  
Press to replace this button with  
E358432  
a shortcut to a feature or setting.  
Vehicle software update  
available.  
Press to search for and use  
compatible apps on your iOS or  
Vehicle software update requires  
Android device.  
Press to adjust system settings.  
schedule.  
Vehicle software update requires  
consent.  
Vehicle software update requires  
Wi-Fi or has lost Wi-Fi  
connection.  
Press to view features.  
Vehicle software update  
schedule reminder.  
Vehicle software update not  
successful.  
Vehicle software update  
Note: The icon may be different depending  
successful.  
on your vehicle.  
Vehicle software update  
scheduled within one week.  
INFORMATION ON DEMAND  
SCREEN  
E383433  
Wireless Accessory Charger  
Wireless accessory charger  
active.  
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Center Display Overview  
The information on demand screen  
displays cards on the side of the display  
and allows you to see information from  
different features.  
Press the button to view the next  
E353212  
card.  
Press the button to view the  
E353211  
previous card.  
Press the button to view  
available cards.  
You can swipe toward the main screen to  
move the content into the main screen.  
Note: This can only be done with some  
information on demand screens.  
REBOOTING THE CENTER  
DISPLAY  
You can reboot the center display using  
the controls on the steering wheel.  
1. Simultaneously press and hold the  
seek forward and audio system power  
button for 10 seconds.  
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Voice Interaction  
From the settings menu you can do the  
following:  
FORD ASSISTANT  
Switch listen for wake word on or off.  
Set the preferred wake word.  
Switch advance mode on or off.  
Switch phone confirmation on or off.  
Switch the commands list on or off.  
View the commands help menu.  
USING FORD ASSISTANT  
The digital assistant allows you to control  
vehicle features using conversational  
requests.  
To begin a voice interaction using the wake  
word, say the selected wake word, then  
say your command.  
Press the button next to a menu  
option for more information.  
Press the voice interaction  
E366956  
button on the steering wheel. A  
tone sounds before you can say  
your command.  
FORDASSISTANTFREQUENTLY  
ASKED QUESTIONS  
Note: You may need to enable your  
vehicle's modem to use certain voice  
commands. See Enabling and Disabling  
the Modem (page 621).  
chat applications. Use FordPass to setup a  
conversation with your Ford assistant.  
Why does the system not  
understand what I am saying?  
You are speaking too soon. When using  
the button of the steering wheel, wait  
for the tone before you speak.  
Why does the system not  
understand the name of a track or  
artist?  
Voice Command Examples  
To see examples of what voice commands  
Bluetooth® does not support voice  
commands.Connect your device to a  
USB port.  
You are not saying the name exactly  
as it appears on your device. Say the  
name of the track or artist exactly as it  
appears on your device. Spell out any  
abbreviations in the name.  
The system does not recognize some  
special characters contained in the  
name of a song or artist, for example  
*, - or +. Rename the files on your  
device or use the touchscreen to select  
and play the track.  
you can use with different features:  
Press the button on the  
touchscreen.  
1. Press Ford Assistant.  
2. Press Voice Command Help.  
3. Select a feature.  
FORD ASSISTANT SETTINGS  
To access the settings menu:  
Press the button on the  
touchscreen.  
1. Press Ford Assistant.  
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Voice Interaction  
Why does the system not  
understand the name of a contact  
in the phonebook on my device and  
calls the wrong contact?  
You are not saying the name exactly  
as it appears on your device. Say the  
first and last name of the contact  
exactly as it appears on your device.  
Spell out any abbreviations in the  
name.  
The name contains special characters,  
for example *, - or +. Rename the  
contact on your device or use the  
touchscreen to select and call the  
contact.  
Why does the system not  
understand foreign names of  
contacts in the phonebook on my  
device?  
The system applies phonetic  
pronunciation rules of the selected  
language to the names of contacts in  
the phonebook on your device. Select  
the name of the contact on the  
touchscreen and use the Hear it option  
to get an idea of how the system  
expects you to pronounce it.  
Why do the system voice prompts  
and the pronunciation of some  
words not seem accurate?  
The system uses text-to-speech  
technology and a synthetically  
generated voice rather than a  
pre-recorded human voice.  
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Alexa Built-In  
Signing Out of Your Account  
1. Press Settings on the touchscreen.  
2. Press Amazon Alexa.  
3. Press Sign Out.  
WHAT IS ALEXA BUILT-IN  
Allows you to use Alexa in your vehicle for  
auto specific use cases on the road and  
gives you access to an ever evolving  
number of skills that help to make your life  
more productive, entertaining, and  
USING ALEXA BUILT-IN  
connected while using your vehicle.  
To use Alexa, say Alexaor press the voice  
interaction button on the steering wheel  
and then say Alexato invoke Alexa to  
start listening.  
ALEXA BUILT-IN  
REQUIREMENTS  
To use Alexa, all of the following must  
Note: If the wake word is not enabled, you  
occur:  
can only use the voice interaction button.  
Your vehicle modem is enabled.  
You can use Alexa for the following and  
You are logged into an existing Amazon  
more:  
account.  
Entertainment.  
Hands-free calling.  
Traffic and navigation.  
Vehicle controls.  
Smart home device control.  
Weather and news information.  
Vehicle location services are enabled.  
Vehicle connectivity and vehicle data  
sharing is enabled.  
SIGNING INTO YOUR  
ACCOUNT  
Press the button in the status  
ALEXA BUILT-IN SETTINGS  
Enabling the Wake Word  
E368039  
bar and follow the on-screen  
prompts.  
1. Press Settings on the touchscreen.  
To sign in using the settings menu:  
1. Press Settings on the touchscreen.  
2. Press Amazon Alexa.  
2. Press Amazon Alexa.  
3. Switch Listen for Wake Word on or off.  
Note: If the wake word is not enabled, you  
3. Press Get Started.  
can only use the voice interaction button.  
4. Sign into your account by either  
scanning the QR code or entering the  
on-screen code into the Amazon  
website.  
Contact List  
Displays a list of connected phones and  
contact sharing status for each phone.  
5. Once logged in, follow the on-screen  
prompts.  
To change the contact sharing status:  
1. Press Settings on the touchscreen.  
2. Press Amazon Alexa.  
6. When complete, the vehicle informs  
you that Alexa is ready to be used in  
the vehicle.  
3. Press Contact List.  
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Alexa Built-In  
4. Enable or disable sharing for each  
phone.  
Note: You can share contacts from more  
than one phone at a time.  
Note: If a contact list is not shared,  
hands-free calling does not work via Alexa.  
Things to Try  
Learn more about what you can do with  
Alexa by browsing the things to try.  
1. Press Settings on the touchscreen.  
2. Press Amazon Alexa.  
3. Press Things to Try.  
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Phone  
PHONE PRECAUTIONS  
PHONE MENU  
This menu becomes available after pairing  
a phone.  
WARNING:Driving while distracted  
can result in loss of vehicle control, crash  
and injury. We strongly recommend that  
you use extreme caution when using any  
device that may take your focus off the  
road. Your primary responsibility is the  
safe operation of your vehicle. We  
recommend against the use of any  
hand-held device while driving and  
encourage the use of voice-operated  
systems when possible. Make sure you  
are aware of all applicable local laws  
that may affect the use of electronic  
devices while driving.  
Recent Call List  
Display and select an entry from a list of  
previous calls.  
Contacts  
Display a smart search form to look up your  
contacts. Use the List button to  
alphabetically sort your contacts.  
Favorites  
Display the list of favorite contacts that  
are set up on your phone.  
CONNECTING YOUR PHONE  
Messaging  
Displays the list of text messages to read,  
Go to the settings menu on your device and  
listen to, or respond to.  
switch Bluetooth® on.  
Press the phone option on the  
Email  
feature bar.  
Displays the list of emails to read, listen to,  
or respond to.  
1. Press Add Phone.  
Note: A prompt alerts you to search for your  
Phone List  
vehicle on your cell phone.  
Display the list of paired or connected  
2. Select your vehicle on your cell phone.  
devices that you can select.  
Note: A number appears on your cell phone  
Note: Up to 12 devices can be stored.  
and on the touchscreen.  
Do Not Disturb  
3. Confirm the number on your cell phone  
matches the number on the  
touchscreen.  
Reject incoming calls and switch ring tones  
and alerts off.  
Note: The touchscreen indicates that you  
have successfully paired your cell phone.  
Phone Keypad  
Directly dial a number.  
4. Download the phonebook from your  
cell phone when you are prompted.  
Note: If you pair more than one cell phone,  
use the phone settings on the center display  
to specify the primary phone. You can  
change this setting at any time.  
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Phone  
Voice Control  
Press the button and say a command to  
use the Google or Siri voice assistant  
available on your connected phone to  
access supported features.  
Note: Some features under the phone menu  
may not be available if the feature is not  
supported through the phone.  
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Phone  
Pressing the backspace button deletes the  
MAKING AND RECEIVING A  
PHONE CALL  
Making Calls  
last digit you typed.  
Receiving Calls  
During an incoming call, an audible tone  
sounds. Caller information appears in the  
display if it is available.  
To call a number in your contacts,  
select:  
Menu Item  
Action and Description  
To accept the call, select:  
Menu Item  
Contacts  
You can then select the  
name of the contact you  
want to call. Any numbers  
stored for that contact  
display along with any  
stored contact photos. You  
can then select the  
Accept  
Note: You can also accept the call by  
pressing the phone button on the steering  
wheel.  
number that you want to  
call. The system begins the  
call.  
To reject the call, select:  
Menu Item  
Reject  
To call a number from your recent calls,  
select:  
Ignore the call by doing nothing. The  
system logs it as a missed call.  
Menu Item  
Action and Description  
Recent Call You can then select an  
During a Phone Call  
During a phone call, the contacts name  
and number display on the screen along  
with the call duration.  
List  
entry that you want to call.  
The system begins the call.  
To call a number from your favorites,  
select:  
The phone status items are also visible:  
Signal Strength.  
Battery.  
Menu Item  
Action and Description  
Favorites  
You can then select an  
You can select any of the following during  
entry that you want to call.  
The system begins the call.  
an active phone call:  
To call a number that is not stored in  
your phone, select:  
Menu Item  
Action and Description  
Phone  
Select the digits of the  
number you wish to call.  
Keypad  
Call  
The system begins the call.  
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Phone  
Item  
Item  
End Call  
Mute  
You can switch the  
microphone off so  
the caller does not  
hear you.  
Immediately end a  
phone call. You can  
also press the  
button on the  
Privacy  
Transfer the phone  
call audio to the  
steering wheel.  
Keypad  
Press this to access  
the phone keypad.  
cell phone or back  
to the touchscreen.  
SENDING AND RECEIVING A TEXT MESSAGE  
Menu Item  
Description  
Hear It  
View  
Call  
Hear the text message.  
View the text message.  
Call the sender.  
Reply  
Reply to the text message with a standard text message.  
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Phone  
SWITCHING TEXT MESSAGE  
NOTIFICATION ON AND OFF  
iOS  
1. Go to the settings menu on your cell  
phone.  
2. Select Bluetooth®.  
3. Select the information icon to the right  
of your vehicle.  
4. Switch text message notification on or  
off.  
Android  
1. Go to the settings menu on your cell  
phone.  
2. Select Bluetooth®.  
3. Select the profiles option.  
4. Select the phone profile.  
5. Switch text message notification on or  
off.  
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Bluetooth®  
CONNECTINGABLUETOOTH®  
DEVICE  
hand-held device while driving and  
encourage the use of voice-operated  
systems when possible. Make sure you  
are aware of all applicable local laws  
that may affect the use of electronic  
devices while driving.  
1. Make sure Bluetooth® is enabled on  
your device.  
2. Press Settings on the touchscreen.  
3. Press Connectivity.  
4. Press Bluetooth.  
Connect your device.  
Press the audio button on the  
feature bar.  
5. Press Add a Bluetooth Device.  
Note: A prompt alerts you to search for your  
Press Sources.  
vehicle on your device.  
6. Select your vehicle on your device.  
Note: A number appears on your device and  
Press the Bluetooth® option.  
on the touchscreen.  
7. Confirm that the number on your  
device matches the number on the  
touchscreen.  
Press to play a track. Press again  
to pause the track.  
Note: The touchscreen indicates that you  
Press to skip to the next track.  
have successfully paired your device.  
Press and hold to fast forward  
The Bluetooth® word mark and logos are  
registered trademarks owned by Bluetooth  
SIG, Inc. and any use of such marks by  
Ford Motor Company is under license.  
Other trademarks and trade names are  
those of their respective owners.  
through the track.  
Press once to return to the  
beginning of a track. Repeatedly  
press to return to previous  
tracks.  
Press and hold to fast rewind through the  
track.  
PLAYING MEDIA USING  
BLUETOOTH®  
WARNING:Driving while distracted  
can result in loss of vehicle control, crash  
and injury. We strongly recommend that  
you use extreme caution when using any  
device that may take your focus off the  
road. Your primary responsibility is the  
safe operation of your vehicle. We  
recommend against the use of any  
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Apps  
APP PRECAUTIONS  
ENABLING APPS ON AN IOS  
DEVICE  
Select the apps option on the  
WARNING:Driving while distracted  
can result in loss of vehicle control, crash  
and injury. We strongly recommend that  
you use extreme caution when using any  
device that may take your focus off the  
road. Your primary responsibility is the  
safe operation of your vehicle. We  
recommend against the use of any  
hand-held device while driving and  
encourage the use of voice-operated  
systems when possible. Make sure you  
are aware of all applicable local laws  
that may affect the use of electronic  
devices while driving.  
feature bar.  
1. Select Mobile Apps Help.  
2. Follow the instructions to pair and  
connect your device via Bluetooth® or  
with a USB cable.  
3. Start the apps on your device that you  
want to use.  
4. Select the app that you want to use on  
the touchscreen.  
Note: Some apps may run through Apple  
CarPlay if it is enabled.  
Note: Closing an app on your device will  
close it on the touchscreen.  
APP REQUIREMENTS  
Note: For troubleshooting assistance select  
When you start an app through the system  
for the first time, you could be asked to  
grant certain permissions. You can review  
and change the permissions that you have  
granted at any time when your vehicle is  
not moving. We recommend that you  
check your data plan before using your  
apps through the system. Using them  
could result in additional charges. We also  
recommend that you check the app  
provider's terms and conditions and  
privacy policy before using their app. Make  
sure that you have an active account for  
apps that you want to use through the  
system. Some apps will work with no  
setup. Others require you to configure  
some personal settings before you can use  
them.  
Mobile Apps List under Mobile Apps Help.  
ENABLING APPS ON AN  
ANDROID DEVICE  
Select the apps option on the  
feature bar.  
1. Select Mobile Apps Help.  
2. Follow the instructions to pair and  
connect your device via Bluetooth® or  
with a USB cable.  
3. Start the apps on your device that you  
want to use.  
4. Select Find Mobile Apps.  
5. Select the app that you want to use on  
the touchscreen.  
ACCESSING APPS  
Note: Some devices may lose the ability to  
play music over USB when Mobile Apps are  
enabled.  
Select the apps option on the  
feature bar.  
Note: Some apps may run through Android  
Auto if it is enabled.  
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Apps  
Note: Closing an app on your device will  
SWITCHING ANDROID AUTO  
close it on the touchscreen.  
ON AND OFF  
Note: For troubleshooting assistance select  
Mobile Apps List under Mobile Apps Help.  
Enabling Android Auto with USB  
(If Equipped)  
SWITCHING APPLE CARPLAY  
ON AND OFF  
Enabling Apple CarPlay with USB  
1. Connect your device to a USB port.  
2. Follow the instructions on the  
touchscreen.  
Note: Certain features of the system are  
not available when you are using Android  
Auto.  
1. Connect your device to a USB port.  
2. Follow the instructions on your device  
and the touchscreen.  
Enabling Android Auto with  
Note: Selecting "Enable Wireless CarPlay"  
on your device will prepare the device for  
wireless carplay when you re-enter the  
vehicle.  
Wireless  
1. Pair your device to Bluetooth®.  
2. Follow the instructions on your device  
and the touchscreen.  
Enabling Apple CarPlay with  
Note: Certain Android Devices do not  
support Android Auto Wireless. Please  
check your Android OS version for  
compatibility.  
Wireless  
1. Pair your device to Bluetooth®.  
2. Follow the instructions on your device  
and the touchscreen.  
Disabling Android Auto  
Disabling Apple CarPlay  
Select the settings option on the  
feature bar.  
Select the settings option on the  
feature bar.  
1. Press Phone List.  
2. Select your device from the list.  
3. Press Disable.  
1. Press Phone List.  
2. Select your device from the list.  
3. Press Disable.  
Re-Enabling Android Auto  
Re-Enabling Apple CarPlay  
Select the settings option on the  
feature bar.  
Select the settings option on the  
feature bar.  
1. Press Phone List.  
2. Select your device from the list.  
3. Press Connect to Android Auto.  
1. Press Phone List.  
2. Select your device from the list.  
3. Press Connect to Apple CarPlay.  
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Personal Profiles  
When disabled:  
HOWDOPERSONALPROFILES  
Unlocking a door with a remote control  
or mobile device does not recall any  
non-positional settings but still recalls  
positional settings from the driver  
profile which the remote control or  
mobile device is linked to.  
WORK  
You can create multiple personal profiles  
enabling users to personalize vehicle  
settings such as seats and mirrors, as well  
as non-positional settings like radio,  
navigation and driver assist system  
settings. Positional settings are saved by  
holding a memory seat button.  
Pressing a memory seat button that is  
not linked to a driver profile or saved to  
a preset setting does not change the  
positional or non-positional settings.  
Pressing a memory seat button that is  
linked to a driver profile or has saved  
to a preset setting recalls the positional  
settings that you saved to that memory  
seat button.  
Non-positional settings are saved when  
you change a setting while a profile is  
active.  
ENABLING OR DISABLING  
PERSONAL PROFILES  
CREATING A PERSONAL  
PROFILE  
You can create one profile for each preset  
memory seat button. There is also a guest  
profile.  
Note: The guest profile consists of existing  
settings when there is no driver profile  
created. After you create a driver profile, the  
guest profile serves as an additional driver  
profile.  
1. Press Settings on the touchscreen.  
2. Press Personal Profiles.  
1. Press Settings on the touchscreen.  
2. Press Personal Profiles.  
3. Switch Personal Profiles on or off.  
When enabled:  
Unlocking a door with a remote control  
or mobile device that is not linked to a  
driver profile does not change the  
active profile, but remains in the last  
known profile. It does not change the  
positional settings.  
Pressing a memory seat button that is  
not linked to a driver profile or saved to  
a preset setting does not change the  
active profile, but remains in the last  
known profile. It does not change the  
positional settings.  
Pressing a memory seat button that is  
not linked to a driver profile but is saved  
to a preset setting does not change the  
active profile, but remains in the last  
known profile. It recalls the positional  
settings that you saved to that memory  
seat button.  
3. Press Add Profile.  
4. Follow the prompts on the display.  
LINKING OR UNLINKING A  
PERSONAL PROFILE  
You can link your profile to a remote  
control so that your settings are activated  
when you use the remote control to turn  
on the vehicle.  
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Personal Profiles  
4. Press Delete Profile.  
Remote Control  
You can save preset memory positions for  
up to three remote controls by assigning a  
remote control to a personal profile.  
1. Press Settings on the touchscreen.  
2. Press Personal Profiles.  
3. Select the profile to link or unlink.  
Note: You cannot link a remote control to  
a guest profile.  
4. Select the remote control to link or  
unlink.  
5. Follow the instructions on the  
touchscreen.  
Note: If more than one linked remote  
control is in range, the memory function  
moves to the settings of the first key to  
initiate a memory recall.  
SELECTING A PERSONAL  
PROFILE  
You can select a profile using the  
touchscreen or the preset button you  
selected when you created your profile.  
If you use a linked device, such as a remote  
control or mobile device, the active profile  
is set to the linked profile.  
To change the active profile:  
1. Press Settings on the touchscreen.  
2. Press Personal Profiles.  
3. Select the profile to use.  
4. Press Make Profile Active.  
DELETING A PERSONAL  
PROFILE  
1. Press Settings on the touchscreen.  
2. Press Personal Profiles.  
3. Select the profile to delete.  
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Navigation (If Equipped)  
CONNECTED NAVIGATION (IF  
ADJUSTING THE MAP  
EQUIPPED)  
ZOOMING THE MAP IN AND OUT  
Your vehicle may be equipped with  
connected navigation. Depending on your  
version, you are given a 90 day or 3 year  
trial. After the trial period, you need to sign  
up to continue the experience. For  
additional information, visit ford.com/  
Note: If you do not sign up or renew your  
subscription, you can still use navigation  
through a connected device.  
You can use pinch gestures to zoom in and  
out. Place two fingers on the screen and  
move them apart to zoom in. Place two  
fingers on the screen and bring them  
together to zoom out.  
CHANGING THE FORMAT OF THE  
MAP  
Press the Menu button.  
ACCESSING NAVIGATION  
1. Press the Map Orientation tile.  
2. Select a map orientation.  
Press the button to access  
Navigation.  
Note: As the driver, be aware of all local  
traffic regulations and road attributes, and  
operate your vehicle in a safe and legal  
manner.  
LIVE TRAFFIC  
WHAT IS LIVE TRAFFIC  
You can observe real-time road congestion  
when live traffic is on.  
NAVIGATION MAP UPDATES  
To update your map data over Wi-Fi, your  
vehicle must be connected to a Wi-Fi  
access point. For USB updates and other  
details, contact dealers at  
SWITCHING LIVE TRAFFIC ON  
AND OFF  
Press the Menu button.  
1-866-462-8837 in the United States and  
Canada, or 800-557-5539 in Mexico.  
Note: If you find map data errors, you may  
report them by going to  
1. Press the Traffic on Map tile.  
2. Press Traffic on or Traffic Off.  
SETTING A DESTINATION  
SETTING A DESTINATION USING  
THE TEXT ENTRY SCREEN  
1. Press the search bar at the top of the  
screen.  
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