Get Connected Vehicle Features -> Infotainment System Guide for Ford F 150 Light Truck 2023

Connected Vehicle

Why can I not connect to a Wi-Fi

network?

CONNECTED VEHICLE –

TROUBLESHOOTING

•

You entered the wrong network

password. Enter the correct password.

CONNECTED VEHICLE –

•

The network signal is weak. Move your

vehicle closer to the Wi-Fi router or to

a place where the network signal is not

obstructed.

FREQUENTLYASKEDQUESTIONS

- VEHICLES WITH: MODEM

Why can I not confirm the

connection of my FordPass

account to the modem?

•

There are multiple access points in

range with the same network name.

Choose a unique name for your

network. Do not use the default name

unless it contains a unique identifier,

for example as part of the MAC

address.

•

The modem is not enabled. Switch

vehicle connectivity on.

•

The network signal is weak. Move your

vehicle closer to a place where the

network signal is not obstructed.

Why does the Wi-Fi connection

disconnect after successful

connection?

CONNECTED VEHICLE –

FREQUENTLYASKEDQUESTIONS

- VEHICLES WITH: SYNC 4

•

The network signal is weak. Move your

vehicle closer to the Wi-Fi router or to

a place where the network signal is not

obstructed.

Why can I not confirm the

connection of my FordPass

account to the modem?

What can I do if I am close to a Wi-

Fi router but the network signal

strength is weak?

•

The modem is not enabled. Switch

vehicle connectivity on.

•

The network signal is weak. Move your

vehicle closer to a place where the

network signal is not obstructed.

•

If your vehicle has a heated windshield,

position your vehicle so that the

windshield is not facing the Wi-Fi

router.

•

If your vehicle has metallic tinting on

the windows but not on the windshield,

position your vehicle so that the

windshield is facing the Wi-Fi router or

open the windows that are facing the

router.

•

If your vehicle has metallic tinting on

the windows and the windshield, open

the windows that are facing the router.

If your vehicle is in a garage and you

have the garage door closed, open the

garage door as it could block the signal.

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Connected Vehicle

Why can I not see a network I

expect to see in the list of available

networks?

•

The network is hidden. Make the

network visible and try again, or

manually add a network in the Wi-Fi

settings menu.

•

Some network security types are not

supported, for example WEP.

Why do software downloads take

too long?

•

The network signal is weak. Move your

vehicle closer to the Wi-Fi router or to

a place where the network signal is not

obstructed.

•

Wi-Fi network is in high demand or has

a slow Internet connection. Use a more

reliable Wi-Fi network.

Why does the software not update

whenthesystemseemstoconnect

to a Wi-Fi network and the signal

strength is excellent?

•

No software update is available at this

time.

•

Select automatic updates option in the

settings menu to enable automatic

software update or contact an

authorized dealer.

•

There could be a connection problem.

Test the network using another device.

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Vehicle Wi-Fi Hotspot

2. If the portal does not open on your

CREATING A VEHICLE WI-FI

HOTSPOT

You can create a Wi-Fi hotspot in your

vehicle and allow devices to connect to it

for access to the Internet.

device, open a website and it redirects

to the vehicle network carrier’s portal.

Note: Secure websites do not redirect.

3. Follow the instructions on the carrier

portal to purchase a plan.

Select the settings option on the

Note: If you have an active plan, the system

does not redirect to the vehicle network

carrier’s portal when you connect a device.

Visit the vehicle network carrier’s website

to purchase more data.

Note: If data usage information is available

in the vehicle hotspot menu, it is

approximate.

Note: If you carry out a master reset, the

system does not remove your vehicle from

your vehicle network carrier’s account. To

remove your vehicle from the account,

contact your vehicle network carrier.

Note: The vehicle network carrier provides

Vehicle Hotspot services, subject to your

vehicle network carrier agreement, coverage

and availability.

feature bar.

E280315

1. Press Vehicle Hotspot.

Note: The vehicle hotspot default setting

is on.

2. Press Settings.

3. Press Edit.

4. Press Hotspot visibility.

Note: The hotspot visibility default setting

is on.

Finding the Wi-Fi Hotspot Name

and Password

Select the settings option on the

feature bar.

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1. Press Vehicle Hotspot.

2. Press Settings.

CHANGING THE VEHICLE WI-

FI HOTSPOT NAME OR

PASSWORD

Note: The network name is the hotspot

name.

Select the settings option on the

3. Press View Password.

feature bar.

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Connecting a Device to the Wi-Fi

Hotspot

1. Press Vehicle Hotspot.

2. Press Settings.

3. Press Edit.

4. Press Change Network Name.

5. Enter your required network name.

6. Press Done.

1. On your device, switch Wi-Fi on and

select the hotspot from the list of

available Wi-Fi networks.

2. When prompted, enter the password.

Purchasing a Data Plan

7. Press Change Password.

8. Enter your required password.

9. Press Done.

1. Connect a device to the hotspot.

Note: The vehicle network carrier’s portal

opens on your device.

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Vehicle Wi-Fi Hotspot

Changing the Wi-Fi Hotspot

Frequency

Note: The vehicle hotspot frequency band

is selectable depending upon your device

capabilities. You will not be able to connect

your device to the vehicle hotspot if it does

not support the selected frequency band.

Select the settings option on the

feature bar.

E280315

1. Press Vehicle Hotspot.

2. Press Settings.

3. Press Edit.

4. Select a frequency.

VEHICLE WI-FI HOTSPOT –

TROUBLESHOOTING

VEHICLE WI-FI HOTSPOT –

FREQUENTLYASKEDQUESTIONS

Why can I not see the Wi-Fi hotspot

name when I search for Wi-Fi

networks on my cell phone or other

device?

•

Make sure Wi-Fi hotspot visibility is on.

The system does not provide a Wi-Fi

hotspot at this time.

•

Check what frequency the hotspot is

transmitting in the vehicle hotspot

settings menu. If the frequency is 5 GHz

and your device cannot see the

network, change the frequency to 2.4

GHz.

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Audio System

AUDIO SYSTEM

PRECAUTIONS

SELECTING THE AUDIO

SOURCE

Audio Unit

WARNING:Driving while distracted

Press to open the media source

can result in loss of vehicle control, crash

and injury. We strongly recommend that

you use extreme caution when using any

device that may take your focus off the

road. Your primary responsibility is the

safe operation of your vehicle. We

recommend against the use of any

hand-held device while driving and

encourage the use of voice-operated

systems when possible. Make sure you

are aware of all applicable local laws

that may affect the use of electronic

devices while driving.

menu.

E308143

You can press this multiple times to

change the audio source or scroll through

the media sources.

Touchscreen

Press Sources on the touchscreen to open

the media source menu.

PLAYING OR PAUSING THE

AUDIO SOURCE

Audio Unit

Listening to loud audio for long periods of

time could damage your hearing.

Press the button to pause

playback. Press again to resume

playback.

IDENTIFYINGTHEAUDIOUNIT

Touchscreen

Press the button to pause

playback. Press again to resume

playback.

Note: Not all sources can be paused.

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Depending on your vehicle options, the

controls may look different from what you

see here.

SWITCHING THE AUDIO UNIT

ON AND OFF

Press the button on the volume

control.

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Audio System

ADJUSTING THE VOLUME

SETTING A MEMORY PRESET

1. Select a station or channel.

2. Press and hold a memory preset button

on the touchscreen.

Note: The audio mutes briefly while the

system saves the preset and returns once it

is stored.

Note: You can save presets from multiple

sources to the memory preset bar.

MUTING THE AUDIO

Press to mute the signal. Press

again to restore the signal.

ADJUSTING THE SOUND

SETTINGS

Balance and Fade(If Equipped)

1. Press Settings on the touchscreen.

2. Press Sound Settings.

E248939

Turn to adjust the volume.

Some vehicles may be able to adjust the

volume using buttons on the steering

wheel.

3. Press Balance / Fade.

4. Press the arrows to adjust the settings.

SWITCHING SHUFFLE MODE

ON AND OFF

Tone Settings

1. Press Settings on the touchscreen.

Press the button on the

touchscreen to switch shuffle

mode on or off.

2. Press Sound Settings.

3. Press Tone Settings.

Note: Not all sources have shuffle mode.

4. Press the arrows or slider bar to adjust

the settings.

SWITCHINGREPEATMODEON

AND OFF

Speed Compensated Volume

1. Press Settings on the touchscreen.

2. Press Sound Settings.

3. Press Speed Compensated Volume.

4. Press a setting.

Press the button on the

touchscreen to switch repeat

mode on or off.

Note: Not all sources have repeat mode.

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Audio System

When you pass a ground-based broadcast

Occupancy Mode(If Equipped)

repeating tower, a stronger signal may

overtake a weaker one and result in the

audio system muting.

1. Press Settings on the touchscreen.

2. Press Sound Settings.

3. Press Occupancy Mode.

4. Press a setting.

SELECTING A RADIO STATION

Manually Selecting a Radio

Sound Mode(If Equipped)

Station

1. Press Settings on the touchscreen.

2. Press Sound Settings.

3. Press Sound Mode.

4. Press a setting.

SETTING THE CLOCK AND

DATE

1. Press Settings on the touchscreen.

2. Press Clock Settings.

3. Set the time.

Note: The AM and PM options are not

E270235

available if 24-hour mode is on.

Switching Automatic Time

Updates On and Off

Turn to search through the radio frequency

band.

1. Press Settings on the touchscreen.

Using Direct Tune

2. Press Clock Settings.

1. Press Direct Tune to open the number

3. Switch Auto Time Update on or off.

pad.

2. Enter the station you prefer.

AM/FM RADIO

Note: You can only enter a valid station for

the audio source you are currently listening

to.

AM/FM RADIO LIMITATIONS

Using Seek

The further you travel from an AM or FM

station, the weaker the signal and the

weaker the reception.

Hills, mountains, tall buildings, bridges,

tunnels, freeway overpasses, parking

garages, dense tree foliage and

thunderstorms can interfere with the

reception.

Press either button. The system

stops at the first station it finds

in that direction.

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Audio System

HD Radio Technology is manufactured

Using the Station List

1. Press Browse.

Note: Available on FM radio only.

2. Press a station.

under license from iBiquity Digital

Corporation and foreign patents. HD Radio

and the HD and HD Radio logos are

proprietary trademarks of DTS. The vehicle

manufacturer and DTS are not responsible

for the content sent using HD Radio

technology. Content may be changed,

added or deleted at any time at the station

owner's discretion.

SWITCHING THE DISPLAY ON

AND OFF

Audio Unit

HOW DOES DIGITAL RADIO WORK

Your system has a special receiver that

allows it to receive digital broadcasts in

addition to analog broadcasts.

HD1 signifies the main programming status

and is available in both analog and digital

broadcasts. Other multicast stations are

only available digitally and could contain

new or different content.

Note: When the system first receives an

HD1 station, it plays the station in the analog

version until it verifies the station is an HD

Radio station. Then it shifts to the digital

version.

Press the button.

E272035

Touchscreen

To switch the display off:

1. Press Settings on the touchscreen.

2. Press Display Settings.

3. Press Display Off.

Note: The display defaults to on each time

you switch your vehicle on.

To switch the display on, press anywhere

on the touchscreen.

Note: There is an audio mute delay when

switching to an HD2 or HD3 station because

the system has to reacquire and decode the

digital signal.

DIGITAL RADIO (IF EQUIPPED)

WHAT IS DIGITAL RADIO

DIGITAL RADIO LIMITATIONS

HD Radio™ technology is the digital

evolution of analog AM/FM radio.

If you are outside the reception area, the

system could not work.

For additional information, visit

www.HDRadio.com.

If you are on the fringe of the reception

area, the station could mute due to weak

signal strength.

Note: If you are listening to HD1, the system

changes back to the analog broadcast until

the digital broadcast is available again. If

you are listening to any other multicast

channels, the station mutes and stays

muted unless it is able to connect to the

digital signal again.

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Connected Vehicle Features -> Infotainment System for Your Ford F 150 Light Truck 2023

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