Get Doors and Locks -> Operating Doors Guide for Ford F 150 Light Truck 2023

MyKey™ - Vehicles With: MyKey (If Equipped)

1. Remove the mat from the center

Audio System Volume Limit

console cup holder.

The audio system maximum volume

reduces. A message appears on the

touchscreen if you attempt to exceed the

volume limit. Automatic volume control

turns off.

2. Remove the key blade from the remote

control.

3. Place the remote control in the backup

slot with the buttons facing toward the

rear of the vehicle.

911 Assist

4. Switch the ignition on using the key you

want to create as MyKey.

If you set 911 assist to always on, you

cannot switch it off with a MyKey.

5. Press Settings on the touchscreen.

6. Press Vehicle Settings.

7. Press MyKey.

8. Press Create MyKey.

9. Press Yes.

10. Switch the ignition off.

Note: You successfully created a MyKey.

We recommend that you label this key so

you can distinguish it from the admin keys.

Note: The programmed restrictions apply

when you switch the vehicle off, open and

close the driver door and restart your vehicle

with the programmed key or remote control.

Do Not Disturb

If you set do not disturb to always on, you

cannot switch it off with a MyKey.

Note: If a phone is connected using Apple

CarPlay or Android Auto while driving with

a MyKey, the driver can receive phone calls

and text messages even if the do not disturb

restriction is on. And if the vehicle comes

with satellite radio, there is no restriction on

the adult content.

Traction and Stability Control

If you set traction control or stability

control to always on, you cannot switch it

off with a MyKey.

Vehicles with a column shifter:

CREATING A MYKEY

Vehicles with a center console shifter:

E269950

1. Raise the center console storage

compartment lid.

2. Remove the key blade from the remote

control.

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MyKey™ - Vehicles With: MyKey (If Equipped)

3. Place the remote control in the backup

CLEARING ALL MYKEYS

When you clear all MyKeys, you remove all

restrictions and return all MyKeys to their

original admin key status.

slot with the buttons facing toward the

rear of the vehicle.

4. Switch the ignition on using the key you

want to create as MyKey.

5. Press Settings on the touchscreen.

6. Press Vehicle Settings.

7. Press MyKey.

8. Press Create MyKey.

9. Press Yes.

10. Switch the ignition off.

Note: You successfully created a MyKey.

We recommend that you label this key so

you can distinguish it from the admin keys.

Note: The programmed restrictions apply

when you switch the vehicle off, open and

close the driver door and restart your vehicle

with the programmed key or remote control.

1. Switch the vehicle on using an admin

key.

2. Press Settings on the touchscreen.

3. Press Vehicle Settings.

4. Press MyKey.

5. Press Clear All MyKeys.

6. Press Yes.

CHECKING MYKEY SYSTEM

STATUS

You can find information about the

distance traveled using a MyKey, and the

number of admin keys and MyKeys created

for your vehicle.

PROGRAMMING A MYKEY

You can program any remote control to

become a restricted MyKey, but you must

leave one unmodified as an admin key.

1. Switch the vehicle on.

2. Press Settings on the touchscreen.

3. Press Vehicle Settings.

4. Press MyKey.

1. Switch the vehicle on using an admin

key.

5. Press MyKey Information.

2. Press Settings on the touchscreen.

3. Press Vehicle Settings.

USING MYKEY WITH REMOTE

START SYSTEMS(IF EQUIPPED)

4. Press MyKey.

5. Select and configure the settings.

MyKey is not compatible with unapproved,

aftermarket remote start systems. If you

choose to install a remote start system,

see an authorized dealer for an approved

remote start system.

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MyKey™ - Vehicles With: MyKey (If Equipped)

MYKEY – TROUBLESHOOTING

MYKEY – INFORMATION MESSAGES

Message

Description

Place Key in Backup

Location

Displays when trying to create a MyKey and the admin key is

not placed in the backup position. See Creating a MyKey

(page 100).

Key is Already a MyKey

Displays when trying to create a MyKey with a key already

designated as a MyKey.

This Key restricted at

Next Key Cycle. Label

Key as MyKey

Displays to confirm that the key is restricted after you switch

the ignition off.

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MyKey™ - Vehicles With: MyKey (If Equipped)

Why am I not able to start the engine

with a MyKey?

MYKEY – FREQUENTLY ASKED

QUESTIONS

An admin key and a MyKey are inside

your vehicle. The system recognizes

only the admin key when both are

present.

What is an admin key?

An admin key is a key that you have

not created as a MyKey. See Creating

a MyKey (page 100).

Why am I not able to create a MyKey?

Y o u have not placed the admin key in

the backup position. See Creating a

MyKey (page 100). The key used to

switch the ignition on is not an admin

key. The key used to switch the ignition

on is the only admin key. There has to

be at least one admin key. You did not

switch the ignition off after creating

the last MyKey.

WhyamInotabletoprogramaMyKey?

The admin key is not inside your

vehicle. The key used to switch the

ignition on is not an admin key. You

have not created any MyKeys. See

Creating a MyKey (page 100).

Why am I not able to clear the MyKeys?

The admin key is not inside your

vehicle. The key used to switch the

ignition on is not an admin key. You

have not created any MyKeys. See

Creating a MyKey (page 100).

Why is the MyKey distance not

accumulating?

The key used to start the engine is an

admin key. An admin key and a MyKey

are inside your vehicle. You have not

created any MyKeys. See Creating a

MyKey (page 100). You have cleared

the MyKeys. See Clearing All

MyKeys (page 101).

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Doors and Locks

OPERATING THE DOORS

FROM OUTSIDE YOUR

VEHICLE

UNLOCKING AND LOCKING THE

DOORS USING THE REMOTE

CONTROL

You can only use the remote control when

your vehicle is stationary.

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Unlocking the Doors

A

B

Lock.

Unlock.

Press the button to unlock all

E267112

doors. One long flash of the turn

signal lamps confirms that your

vehicle has unlocked.

OPERATING THE DOORS

One-Stage Unlocking

FROM INSIDE YOUR VEHICLE

Press the button to unlock all

doors.

UNLOCKING AND LOCKING THE

DOORS USING THE CENTRAL

LOCKING

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Two-Stage Unlocking (If Equipped)

The power door lock control is on the front

Press the button to unlock the

doors.

driver's door. Press the button

E138629

again within three seconds to

Press the button to unlock all

unlock all doors.

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doors.

Locking the Doors

Press the button to lock all

E267111

doors.

Press the button to lock all

E267111

doors. One short flash of the

Note: The central locking only operates if

turn signal lamps confirms your

vehicle is locked.

the front doors are fully closed.

Note: For more information on operating

the doors from outside your vehicle See

Keyless Entry Keypad (page 110).

OPENING THE DOORS FROM

INSIDE YOUR VEHICLE

Pull the interior door handle twice to

unlock and open a rear door. The first pull

unlocks the door and the second pull

opens the door.

UNLOCKING AND LOCKING THE

DOORS USING THE KEY BLADE

If there is a power door lock fault you can

use the key blade to lock and unlock the

doors.

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Doors and Locks

AUTOLOCK REQUIREMENTS

AUTOUNLOCK(IF EQUIPPED)

WHAT IS AUTOUNLOCK

Autounlock is an unlocking feature that

unlocks the vehicle doors when your

vehicle comes to a stop.

Autolock locks all the doors when all of the

following occur:

•

All doors are closed.

The ignition is on.

Your vehicle reaches a speed greater

than 12 mph (20 km/h).

AUTOUNLOCK REQUIREMENTS

MISLOCK (IF EQUIPPED)

Autounlock unlocks all the doors after all

of the following occur.

WHAT IS MISLOCK

Mislock is a locking feature that warns you

if your vehicle has not locked.

1. All the doors are closed and your

vehicle is moving at a speed greater

than 12 mph (20 km/h).

2. Your vehicle comes to a stop.

3. You open the driver door within 10

minutes of switching the ignition off or

to the accessory position.

Note: If you open the driver door after 10

minutes, Autounlock does not unlock all

other doors.

MISLOCK LIMITATIONS

When you press the lock button once, the

turn signals do not flash if:

•

Any door or the tailgate is open.

The hood is open.

If you switch mislock off, the horn does not

sound if you press the lock button on the

remote control when a door is open.

SWITCHING AUTOUNLOCK ON

AND OFF

1. Press Settings on the touchscreen.

2. Press Vehicle Settings.

SWITCHING MISLOCK ON AND

OFF

1. Press Settings on the touchscreen.

2. Press Vehicle Settings.

3. Switch Mislock Chirp on or off.

3. Switch Autounlock on or off.

AUTOLOCK(IF EQUIPPED)

WHAT IS AUTOLOCK

Autolock is a locking feature that locks

your vehicle doors when you start driving.

DOORS AND LOCKS AUDIBLE

WARNINGS

Door Ajar Audible Warning

Sounds when a door is not fully closed and

your vehicle is moving.

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Doors and Locks

Door Ajar Warning Lamp

DOORS AND LOCKS –

TROUBLESHOOTING

Illuminates when you switch the

ignition on and remains on if any

door or the hood is open.

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DOORS AND LOCKS – WARNING

LAMPS

DOORS AND LOCKS – INFORMATION MESSAGES

Message

Driver Door Ajar

Passenger Door Ajar

Rear Left Door Ajar

Rear Right Door Ajar

Hood Ajar

Action

Displays if a door is open. Fully close the door.

Displays if a hood is open. Fully close the hood.

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Doors and Locks

DOORS AND LOCKS –

FREQUENTLYASKEDQUESTIONS

Can accessories such as steps or

handles be used with the latch

assembly?

Do not use the door latch assembly to

attach any accessory, such as handles

or steps, as this can cause damage to

your vehicle.

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Keyless Entry (If Equipped)

Press and hold both the lock and unlock

WHAT IS KEYLESS ENTRY

The system allows you to lock and unlock

your vehicle without taking the passive key

out of your pocket or purse.

buttons on the remote control for four

seconds to disable or enable two-stage

unlocking.

If you program the unlocking function so

that only the driver door unlocks, you can

unlock all of the other doors from inside

your vehicle using the power door lock

control. You can unlock individual doors

by pulling the interior door handles on

those doors.

KEYLESSENTRYLIMITATIONS

Make sure your remote control is within 3 ft

(1 m) from the front door handles and the

tailgate.

The system could not function if:

USING KEYLESS ENTRY

Unlocking the Doors

•

The remote control remains stationary

for about a minute.

•

The vehicle battery has no charge.

The remote control battery has no

charge.

•

There is interference causing issues

with the remote control frequencies.

The remote control is too close to

metal objects or electronic devices, for

example keys or a cell phone.

E333747

With your passive key within 3 ft (1 m) of

your vehicle, touch the unlock sensor on

the back of the door handle for a brief

period and then pull on the door handle to

unlock, being careful not to touch the lock

sensor at the same time or pull on the door

handle too quickly. The intelligent access

system requires a brief delay to

KEYLESS ENTRY SETTINGS

Switching Keyless Entry On and

Off

authenticate your passive key.

1. Switch the ignition on using an original

key that has not been created as a

MyKey.

Locking the Doors

2. Press Settings on the touchscreen.

3. Press Vehicle Settings.

4. Press Locks.

Reprogramming the Unlocking

E333746

Function

You can enable two-stage unlocking

function allowing you to unlock only the

driver door when you touch the unlock

sensor.

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Keyless Entry (If Equipped)

With your passive key within 3 ft (1 m) of

your vehicle, touch the outer door handle

lock sensor for approximately one second

to lock, being careful not to touch the

unlock sensor on the back of the door

handle at the same time. After locking, you

can immediately pull on the door handle

to confirm locking occurred without

inadvertently unlocking.

KEYLESS ENTRY –

TROUBLESHOOTING

KEYLESS ENTRY – FREQUENTLY

ASKED QUESTIONS

Why does the keyless entry system not

function?

If the system does not function it may

be limited. See Keyless Entry

Limitations (page 108). If the system

still does not function use the remote

control or the key blade to lock and

unlock your vehicle.

Why can I not lock my vehicle?

If you electronically lock your vehicle

with a rear door or the tailgate open,

the system searches for a passive key

inside your vehicle after you close the

last door. If the system detects a key,

all doors unlock indicating that a key

is inside. Your vehicle locks if another

passive key is within the detection

range after you close the last door.

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Keyless Entry Keypad(If Equipped)

WHATISTHEKEYLESSENTRY

KEYLESS ENTRY KEYPAD

PERSONAL ACCESS CODES

KEYPAD

The keyless entry keypad allows you to

lock and unlock your vehicle using the

keypad on the window trim.

Programming a Personal Entry

Code

1. Enter the five-digit master code.

2. Press 1·2 on the keypad within five

KEYLESS ENTRY KEYPAD

LIMITATIONS

The system may not function if:

seconds.

3. Enter your personal five-digit code.

You must do this within five seconds

of completing Step 2.

•

The vehicle battery has no charge.

4. Press 1·2 on the keypad to save

personal code 1.

LOCATING THE KEYLESS

ENTRY KEYPAD

The doors lock then unlock to confirm that

programming was successful.

To program additional personal entry

codes, repeat Steps 1 through 3, then for

Step 4:

The keypad is near the driver window and

illuminates when you touch it.

•

Press 3·4 to save personal code 2.

Press 5·6 to save personal code 3.

Press 7·8 to save personal code 4.

Press 9·0 to save personal code 5.

If your vehicle comes with SYNC, you can

also program the system with a personal

entry code.

Hints:

•

Do not set a code that uses five of the

same number.

E190936

Do not use five numbers in sequential

order.

KEYLESS ENTRY KEYPAD

MASTER ACCESS CODE

The five-digit master code works even

if you have set your own personal code.

What Is the Master Access Code

Erasing a Personal Code

1. Enter the five-digit master code.

The master access code is a factory-set

five-digit entry code. You can operate the

keypad with the master access code at

any time. The master access code is on the

owner’s wallet card in the glove box and

is available from an authorized dealer.

2. Press and release 1·2 on the keypad

within five seconds.

3. Press and hold 1·2 for two seconds.

You must do this within five seconds

of completing Step 2.

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Keyless Entry Keypad(If Equipped)

All personal codes erase and only the

Locking the Doors

five-digit master code works.

Anti-Scan Feature

The keypad goes into an anti-scan mode

if you enter the wrong code seven times.

This mode turns off the keypad for one

minute and the keypad lamp flashes.

The anti-scan feature turns off after:

•

One minute of keypad inactivity.

You press the unlock button on the

remote control.

E190936

•

You switch the ignition on.

Press and hold 7·8 and 9·0 at the same

You unlock your vehicle using keyless

time with the driver door closed.

entry.

Note: You do not need to enter the code

first.

USING THE KEYLESS ENTRY

KEYPAD

Unlocking the Doors

KEYLESS ENTRY KEYPAD –

TROUBLESHOOTING

KEYLESS ENTRY KEYPAD –

FREQUENTLYASKEDQUESTIONS

Why does the keypad not accept the

access code?

If you enter the access code too fast

on the keypad, the unlock function

may not work. Slowly re-enter the

access code.

Why does the keypad not function?

E190936

The keypad goes into an anti-scan

mode if you enter a wrong code seven

times. The anti-scan mode disables

the keypad for one minute and the red

light flashes.

Enter the factory-set five-digit code or your

personal code. You must press each

number within five seconds of each other.

•

Press 3-4 within five seconds to unlock

all doors.

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Easy Entry and Exit (If Equipped)

HOW DOES EASY ENTRY AND

EXIT WORK

Easy entry and exit moves the driver seat

rearward up to 2 in (5 cm) and the steering

column up when you switch the ignition

off. The driver seat and steering column

return to their previous positions when you

switch the ignition on.

Note: Depending on your vehicle, the

column may move up and in.

SWITCHINGEASYENTRYAND

EXIT ON AND OFF

1. Press Settings on the touchscreen.

2. Press Vehicle.

3. Select Easy Entry/Exit.

If you press any adjustment or memory

button when in easy exit mode, the system

cancels the operation.

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Tailgate - Vehicles With: Manual Tailgate

TAILGATE PRECAUTIONS

LOCKING AND UNLOCKING

THE TAILGATE

WARNING: It is extremely

Manual

dangerous to ride in a cargo area, inside

or outside of a vehicle. In a crash, people

riding in these areas are more likely to be

seriously injured or killed. Do not allow

people to ride in any area of your vehicle

that is not equipped with seats and

seatbelts. Make sure everyone in your

vehicle is in a seat and properly using a

seatbelt. Failure to follow this warning

could result in serious personal injury or

death.

E332901

OPENING THE TAILGATE

A

B

Lock.

Unlock.

OPENING THE TAILGATE FROM

OUTSIDE YOUR VEHICLE

1. Insert the ignition key into the tailgate

lock.

2. Turn it to the left to lock the tailgate.

3. Turn it to the right to unlock the

tailgate.

Power

You can lock and unlock the tailgate with

the remote control or power door unlock

control.

E333071

REMOVING AND INSTALLING

THE TAILGATE

Pull up on the handle to release the

tailgate.

Note: You may need to unlock the tailgate

first.

WARNING: Always properly secure

cargo to prevent shifting cargo or cargo

falling from the vehicle. Failure to do so

could result in compromised vehicle

stability and serious personal injury to

vehicle occupants or others.

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Tailgate - Vehicles With: Manual Tailgate

WARNING: The tailgate is heavy.

Removal of the tailgate requires two

adults. Failure to follow this instruction

could result in personal injury or property

damage.

Note: Skip to Step 4 if your vehicle does

not have power door locks.

E311529

6. Use a screwdriver to gently pry the

spring clip on each connector past the

head of the support screw. Disconnect

the cable.

7. Disconnect the other cable.

8. Lift the tailgate to 45 degrees from the

horizontal position.

9. Lift the right-hand side off its hinge.

E189556

10. Lift the tailgate to 80 degrees from

1. Unlatch the tailgate.

the horizontal position.

2. Disconnect the power door locks in-line

11.

Remove the tailgate from the

left-hand side hinge by sliding it to

the right.

connector. It is under the pickup box

on the right-hand side of the vehicle

near the spare tire.

12. Install the tailgate in reverse order.

3. Install a protective cap on the in-line

connector portion that remains under

the pickup box.

TAILGATE STEP (IF EQUIPPED)

Note: A protective cap should be in the

glove compartment.

ACCESSING THE TAILGATE STEP

Integrated T a ilgate Step

1. Lower the tailgate.

2. Push the button in the center of the

step molding. The step pops out

slightly.

4. Partially lower the tailgate. Carefully

feed the tailgate harness up through

the gap between the pickup box and

the bumper and place it out of the way

under the pickup box.

5. Lower the tailgate.

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Tailgate - Vehicles With: Manual Tailgate

•

Make sure you use the grab handle

when climbing on the step.

•

Do not use the step with bare feet.

Make sure the step is clean before use.

Keep the step load below the total

maximum load of 350 lb (159 kg).

STOWING THE TAILGATE STEP

1. Press the yellow button on the handle

to lower and then press the yellow

lever at the bottom of the handle to

unlock. Rotate the handle down from

the vertical to the horizontal position

and push it into the tailgate.

E187718

3. Pull the step out fully. Lower the step

to its lowest position.

2. Rotate the step up until it is horizontal,

then push it back into the tailgate until

the step is secure.

Note: Make sure to close and fully latch the

step before moving your vehicle. Do not

drive with the step or grab handle open.

Note: The power tailgate cannot close if

the step is open. A warning message

appears and a tone sounds. After stowing

the step the power close function is

restored.

E189557

4. Pull the yellow handle stop backward

out of the tailgate until it fully extends.

5. To lock the handle in place, rotate the

handle up from the horizontal to the

vertical position until you hear a click.

BED EXTENDER (IF EQUIPPED)

BED EXTENDER PRECAUTIONS

Note: Do not use the bed extender when

Note: Do not tow with the step or grab

driving off road.

handle.

Note: Make sure to engage the locking pins

Replace the slip resistance tape or grab

handle molding if it appears as worn or

damaged.

and knobs fully before driving your vehicle.

Note: Make sure to secure all cargo.

To reduce the risk of falling:

Note: Do not exceed 150 lb (68 kg) on the

•

Only operate the step when your

tailgate when your vehicle is moving.

vehicle is on a level surface.

Note: Do not keep the bed extender in the

tailgate mode when you are not using it for

restraining cargo. Always keep the bed

extender in the grocery mode or the stowed

position with the tailgate closed.

•

Only operate the step in areas with

sufficient lighting.

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Tailgate - Vehicles With: Manual Tailgate

USING THE BED EXTENDER

E311522

2. Open the latches to release the panels.

E311521

1. Pull the locking pin toward the center

of your vehicle.

E311523

3. Rotate the panels toward the tailgate.

Repeat steps 1-3 on the other side of

your vehicle.

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Tailgate - Vehicles With: Manual Tailgate

Grocery Mode

E311524

4. Connect the two panels. Rotate both

knobs one-quarter turn clockwise to

secure the panels.

E311519

1. Follow steps 1-4.

2. Before engaging the locking pins, rotate

the panels away from the tailgate.

3. Engage both sides of the locking pins

into their holes in the pick-up box.

4. Close the tailgate.

TAILGATE WORK SURFACE (IF

EQUIPPED)

The tailgate work surface is a durable and

functional surface on the inside portion of

your tailgate you can use to perform

various tasks.

E311520

5. Insert the latch rod into the tailgate

hole.

To use the tailgate work surface, fold down

6. Engage both sides of the locking pins

the tailgate.

into their holes in the pick-up box.

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Tailgate - Vehicles With: Manual Tailgate

E308677

A

B

C

D

E

F

Tablet stand.

Tool inset.

Clamp pocket.

Standard and metric ruler.

Cup holder.

Tailgate anchors.

E336605

The tailgate work surface contains clamp

pockets that allows you to secure work

material.

Note: Damage could occur to the tailgate

if you overload the vertical clamp arm in any

direction.

Note: When you finish using the tailgate

work surface, make sure you remove all of

your belongings, then close the tailgate.

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Tailgate - Vehicles With: Power Tailgate

Note: If an intelligent access transmitter is

TAILGATE PRECAUTIONS

within 3 ft (1 m) of the tailgate, the tailgate

unlocks when you press the tailgate release

button.

WARNING: It is extremely

dangerous to ride in a cargo area, inside

or outside of a vehicle. In a crash, people

riding in these areas are more likely to be

seriously injured or killed. Do not allow

people to ride in any area of your vehicle

that is not equipped with seats and

seatbelts. Make sure everyone in your

vehicle is in a seat and properly using a

seatbelt. Failure to follow this warning

could result in serious personal injury or

death.

E346998

OPENING THE TAILGATE

2. Press the button in the top of the

tailgate handle twice within three

seconds.

OPENING THE TAILGATE FROM

INSIDE YOUR VEHICLE

OPENING THE TAILGATE USING

THE REMOTE CONTROL

The vehicle must be in park (P) to operate

the power tailgate.

Press the remote control button

Press the button on the

twice within three seconds.

instrument panel.

E191530

E308661

Note: A tone sounds while the tailgate

opens.

CLOSING THE TAILGATE

Note: The tailgate stops and reverses if it

detects an obstruction when opening.

CLOSING THE TAILGATE FROM

INSIDE YOUR VEHICLE

Note: An alert sounds if the electronic

tailgate is in manual mode.

Press the button on the

Note: A pop-up message appears on the

touchscreen if the tailgate is in manual

mode asking if you want to change back to

power mode.

instrument panel.

E308661

Note: The tailgate does not close with the

tailgate step ajar. A Step Ajar message

displays on instrument panel.

OPENING THE TAILGATE FROM

OUTSIDE YOUR VEHICLE

1. Unlock the vehicle with the remote

control or power door unlock control.

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CLOSING THE TAILGATE FROM

CLOSING THE TAILGATE USING

THE REMOTE CONTROL

OUTSIDE YOUR VEHICLE

You can close the power tailgate by:

Press the remote control button

twice within three seconds.

•

Pressing the tailgate button on your

remote control twice within three

seconds.

E191530

REMOVING AND INSTALLING

THE TAILGATE

•

Pressing the button on the tailgate

once.

Note: A tone sounds while the tailgate

closes.

WARNING: Always properly secure

cargo to prevent shifting cargo or cargo

falling from the vehicle. Failure to do so

could result in compromised vehicle

stability and serious personal injury to

vehicle occupants or others.

Note: The tailgate stops and reverses if it

detects an obstruction when closing.

Lift-to-Close

To close the tailgate automatically using

lift-to-close, lift the tailgate approximately

4 in (10 cm) and hold it for a few seconds.

Note: If the tailgate position is more than

halfway open, it may not close

automatically.

WARNING: The tailgate is heavy.

Removal of the tailgate requires two

adults. Failure to follow this instruction

could result in personal injury or property

damage.

Manual Close

You can close the tailgate manually when

you lift the tailgate in a continuous motion.

If you stop the tailgate motion, the

lift-to-close feature engages and power

closes the tailgate.

Putting the Tailgate in Manual Mode

You can put the tailgate in manual mode

through the vehicle settings in your

touchscreen.

Note: In manual mode, the tailgate only

opens by the tailgate release button on the

tailgate and messaging is reduced.

Note: A pop-up message appears on the

touchscreen if you press the tailgate button

on the instrument panel when the tailgate

is in Manual mode.

E189556

1. Put the tailgate into manual mode by

accessing the vehicle settings using the

touchscreen.

2. Open the tailgate.

3. Disconnect the power door locks in-line

connector. It is under the pickup box

on the right-hand side of the vehicle

near the spare tire.

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4. Install a protective cap on the in-line

connector portion that remains under

the pickup box.

Note: The protective cap is in the glove

compartment.

5. Partially raise the tailgate. Carefully

feed the tailgate harness up through

the gap between the pickup box and

the bumper and place it out of the way

under the pickup box.

6. Fully lower the tailgate.

E311529

8. Use a screwdriver to gently pry the

spring clip on each connector past the

head of the support screw. Disconnect

the cable.

9. Disconnect the other cable.

10. Lift the tailgate to 45 degrees from

the horizontal position.

11.

Lift the right-hand side off its hinge.

12. Lift the tailgate to 80 degrees from

the horizontal position.

13. Remove the tailgate from the

left-hand side hinge by sliding it to

the right.

14. Install the tailgate in reverse order.

Note: After reinstalling the tailgate it is

important to reinstall the retaining screw to

the recommended torque, 7 lb.ft (10 Nm).

Failure to install the retaining screw can

cause the tailgate to detach.

E310339

7. Remove the retaining screw.

TAILGATE STEP (IF EQUIPPED)

ACCESSING THE TAILGATE STEP

Integrated T a ilgate Step

1. Lower the tailgate.

2. Push the button in the center of the

step molding. The step pops out

slightly.

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•

Make sure you use the grab handle

when climbing on the step.

•

Do not use the step with bare feet.

Make sure the step is clean before use.

Keep the step load below the total

maximum load of 350 lb (159 kg).

STOWING THE TAILGATE STEP

1. Press the yellow button on the handle

to lower and then press the yellow

lever at the bottom of the handle to

unlock. Rotate the handle down from

the vertical to the horizontal position

and push it into the tailgate.

E187718

3. Pull the step out fully. Lower the step

to its lowest position.

2. Rotate the step up until it is horizontal,

then push it back into the tailgate until

the step is secure.

Note: Make sure to close and fully latch the

step before moving your vehicle. Do not

drive with the step or grab handle open.

Note: The power tailgate cannot close if

the step is open. A warning message

appears and a tone sounds. After stowing

the step the power close function is

restored.

E189557

4. Pull the yellow handle stop backward

out of the tailgate until it fully extends.

5. To lock the handle in place, rotate the

handle up from the horizontal to the

vertical position until you hear a click.

BED EXTENDER (IF EQUIPPED)

BED EXTENDER PRECAUTIONS

Note: Do not use the bed extender when

Note: Do not tow with the step or grab

driving off road.

handle.

Note: Make sure to engage the locking pins

Replace the slip resistance tape or grab

handle molding if it appears as worn or

damaged.

and knobs fully before driving your vehicle.

Note: Make sure to secure all cargo.

To reduce the risk of falling:

Note: Do not exceed 150 lb (68 kg) on the

•

Only operate the step when your

tailgate when your vehicle is moving.

vehicle is on a level surface.

Note: Do not keep the bed extender in the

tailgate mode when you are not using it for

restraining cargo. Always keep the bed

extender in the grocery mode or the stowed

position with the tailgate closed.

•

Only operate the step in areas with

sufficient lighting.

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USING THE BED EXTENDER

E311522

2. Open the latches to release the panels.

E311521

1. Pull the locking pin toward the center

of your vehicle.

E311523

3. Rotate the panels toward the tailgate.

Repeat steps 1-3 on the other side of

your vehicle.

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Grocery Mode

E311524

4. Connect the two panels. Rotate both

knobs one-quarter turn clockwise to

secure the panels.

E311519

1. Follow steps 1-4.

2. Before engaging the locking pins, rotate

the panels away from the tailgate.

3. Engage both sides of the locking pins

into their holes in the pick-up box.

4. Close the tailgate.

TAILGATE WORK SURFACE (IF

EQUIPPED)

The tailgate work surface is a durable and

functional surface on the inside portion of

your tailgate you can use to perform

various tasks.

E311520

5. Insert the latch rod into the tailgate

hole.

To use the tailgate work surface, fold down

6. Engage both sides of the locking pins

the tailgate.

into their holes in the pick-up box.

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E308677

E336605

The tailgate work surface contains clamp

A

B

C

D

E

F

Tablet stand.

Tool inset.

Clamp pocket.

Standard and metric ruler.

Cup holder.

pockets that allows you to secure work

material.

Note: Damage could occur to the tailgate

if you overload the vertical clamp arm in any

direction.

Note: When you finish using the tailgate

work surface, make sure you remove all of

your belongings, then close the tailgate.

Tailgate anchors.

TAILGATE –

TROUBLESHOOTING

TAILGATE – WARNING LAMPS

Illuminates when the tailgate is

not completely closed.

E311338

TAILGATE – INFORMATION MESSAGES

Message

Action

Tailgate Ajar

The tailgate is not completely closed.

Power Tailgate Stow

Step

You need to stow the tailgate step before the power tailgate

can close.

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TAILGATE – FREQUENTLY ASKED

QUESTIONS

Why won't my power tailgate open?

Make sure the tailgate is in power

mode. Make sure the transmission is

in park (P), ensure nothing is

obstructing the tailgate path and or

causing resistance (tonneau cover or

other aftermarket accessory, freezing

conditions or being parked downhill).

If you have continued issues, the

battery voltage may be low or other

system issues. See an authorized

dealer.

Why won't my power tailgate close?

Make sure the tailgate is in power

mode. Your vehicle speed is at or

above 2.5 mph (4 km/h), the tailgate

encountered an obstacle or freezing

conditions. After removing the

obstacles, manually close the tailgate

to resume normal operation. If you

have continued issues, the battery

voltage may be low or other system

issues. See an authorized dealer.

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TAILGATE PRECAUTIONS

WARNING: It is extremely

dangerous to ride in a cargo area, inside

or outside of a vehicle. In a crash, people

riding in these areas are more likely to be

seriously injured or killed. Do not allow

people to ride in any area of your vehicle

that is not equipped with seats and

seatbelts. Make sure everyone in your

E346998

vehicle is in a seat and properly using a

seatbelt. Failure to follow this warning

2. Press the button in the top of the

could result in serious personal injury or

tailgate handle twice within three

death.

seconds.

OPENING THE TAILGATE USING

THE REMOTE CONTROL

OPENING THE TAILGATE

OPENING THE TAILGATE FROM

Press the remote control button

INSIDE YOUR VEHICLE

twice within three seconds.

E191530

The vehicle must be in park (P) to operate

the tailgate.

REMOVING AND INSTALLING

THE TAILGATE

Press the button on the

instrument panel twice within

E369056

three seconds.

WARNING: Always properly secure

cargo to prevent shifting cargo or cargo

falling from the vehicle. Failure to do so

could result in compromised vehicle

stability and serious personal injury to

vehicle occupants or others.

OPENING THE TAILGATE FROM

OUTSIDE YOUR VEHICLE

1. Unlock the vehicle with the remote

control or power door unlock control.

Note: If an intelligent access transmitter is

within 3 ft (1 m) of the tailgate, the tailgate

unlocks when you press the tailgate release

button.

WARNING: The tailgate is heavy.

Removal of the tailgate requires two

adults. Failure to follow this instruction

could result in personal injury or property

damage.

Note: Skip to Step 4 if your vehicle does

not have power door locks.

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6. Use a screwdriver to gently pry the

spring clip on each connector past the

head of the support screw. Disconnect

the cable.

7. Disconnect the other cable.

8. Lift the tailgate to 45 degrees from the

horizontal position.

9. Lift the right-hand side off its hinge.

10. Lift the tailgate to 80 degrees from

the horizontal position.

E189556

11.

Remove the tailgate from the

left-hand side hinge by sliding it to

the right.

1. Unlatch the tailgate.

2. Disconnect the power door locks in-line

connector. It is under the pickup box

on the right-hand side of the vehicle

near the spare tire.

3. Install a protective cap on the in-line

connector portion that remains under

the pickup box.

12. Install the tailgate in reverse order.

TAILGATE STEP (IF EQUIPPED)

ACCESSING THE TAILGATE STEP

Integrated T a ilgate Step

1. Lower the tailgate.

2. Push the button in the center of the

step molding. The step pops out

slightly.

Note: A protective cap should be in the

glove compartment.

4. Partially lower the tailgate. Carefully

feed the tailgate harness up through

the gap between the pickup box and

the bumper and place it out of the way

under the pickup box.

5. Lower the tailgate.

E187718

3. Pull the step out fully. Lower the step

to its lowest position.

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