Get Doors and Locks -> Tailgate Guide for Ford F 150 Light Truck 2023

Keyless Entry (If Equipped)

With your passive key within 3 ft (1 m) of

your vehicle, touch the outer door handle

lock sensor for approximately one second

to lock, being careful not to touch the

unlock sensor on the back of the door

handle at the same time. After locking, you

can immediately pull on the door handle

to confirm locking occurred without

inadvertently unlocking.

KEYLESS ENTRY –

TROUBLESHOOTING

KEYLESS ENTRY – FREQUENTLY

ASKED QUESTIONS

Why does the keyless entry system not

function?

If the system does not function it may

be limited. See Keyless Entry

Limitations (page 108). If the system

still does not function use the remote

control or the key blade to lock and

unlock your vehicle.

Why can I not lock my vehicle?

If you electronically lock your vehicle

with a rear door or the tailgate open,

the system searches for a passive key

inside your vehicle after you close the

last door. If the system detects a key,

all doors unlock indicating that a key

is inside. Your vehicle locks if another

passive key is within the detection

range after you close the last door.

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Keyless Entry Keypad(If Equipped)

WHATISTHEKEYLESSENTRY

KEYLESS ENTRY KEYPAD

PERSONAL ACCESS CODES

KEYPAD

The keyless entry keypad allows you to

lock and unlock your vehicle using the

keypad on the window trim.

Programming a Personal Entry

Code

1. Enter the five-digit master code.

2. Press 1·2 on the keypad within five

KEYLESS ENTRY KEYPAD

LIMITATIONS

The system may not function if:

seconds.

3. Enter your personal five-digit code.

You must do this within five seconds

of completing Step 2.

•

The vehicle battery has no charge.

4. Press 1·2 on the keypad to save

personal code 1.

LOCATING THE KEYLESS

ENTRY KEYPAD

The doors lock then unlock to confirm that

programming was successful.

To program additional personal entry

codes, repeat Steps 1 through 3, then for

Step 4:

The keypad is near the driver window and

illuminates when you touch it.

•

Press 3·4 to save personal code 2.

Press 5·6 to save personal code 3.

Press 7·8 to save personal code 4.

Press 9·0 to save personal code 5.

If your vehicle comes with SYNC, you can

also program the system with a personal

entry code.

Hints:

•

Do not set a code that uses five of the

same number.

E190936

Do not use five numbers in sequential

order.

KEYLESS ENTRY KEYPAD

MASTER ACCESS CODE

The five-digit master code works even

if you have set your own personal code.

What Is the Master Access Code

Erasing a Personal Code

1. Enter the five-digit master code.

The master access code is a factory-set

five-digit entry code. You can operate the

keypad with the master access code at

any time. The master access code is on the

owner’s wallet card in the glove box and

is available from an authorized dealer.

2. Press and release 1·2 on the keypad

within five seconds.

3. Press and hold 1·2 for two seconds.

You must do this within five seconds

of completing Step 2.

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Keyless Entry Keypad(If Equipped)

All personal codes erase and only the

Locking the Doors

five-digit master code works.

Anti-Scan Feature

The keypad goes into an anti-scan mode

if you enter the wrong code seven times.

This mode turns off the keypad for one

minute and the keypad lamp flashes.

The anti-scan feature turns off after:

•

One minute of keypad inactivity.

You press the unlock button on the

remote control.

E190936

•

You switch the ignition on.

Press and hold 7·8 and 9·0 at the same

You unlock your vehicle using keyless

time with the driver door closed.

entry.

Note: You do not need to enter the code

first.

USING THE KEYLESS ENTRY

KEYPAD

Unlocking the Doors

KEYLESS ENTRY KEYPAD –

TROUBLESHOOTING

KEYLESS ENTRY KEYPAD –

FREQUENTLYASKEDQUESTIONS

Why does the keypad not accept the

access code?

If you enter the access code too fast

on the keypad, the unlock function

may not work. Slowly re-enter the

access code.

Why does the keypad not function?

E190936

The keypad goes into an anti-scan

mode if you enter a wrong code seven

times. The anti-scan mode disables

the keypad for one minute and the red

light flashes.

Enter the factory-set five-digit code or your

personal code. You must press each

number within five seconds of each other.

•

Press 3-4 within five seconds to unlock

all doors.

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Easy Entry and Exit (If Equipped)

HOW DOES EASY ENTRY AND

EXIT WORK

Easy entry and exit moves the driver seat

rearward up to 2 in (5 cm) and the steering

column up when you switch the ignition

off. The driver seat and steering column

return to their previous positions when you

switch the ignition on.

Note: Depending on your vehicle, the

column may move up and in.

SWITCHINGEASYENTRYAND

EXIT ON AND OFF

1. Press Settings on the touchscreen.

2. Press Vehicle.

3. Select Easy Entry/Exit.

If you press any adjustment or memory

button when in easy exit mode, the system

cancels the operation.

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Tailgate - Vehicles With: Manual Tailgate

TAILGATE PRECAUTIONS

LOCKING AND UNLOCKING

THE TAILGATE

WARNING: It is extremely

Manual

dangerous to ride in a cargo area, inside

or outside of a vehicle. In a crash, people

riding in these areas are more likely to be

seriously injured or killed. Do not allow

people to ride in any area of your vehicle

that is not equipped with seats and

seatbelts. Make sure everyone in your

vehicle is in a seat and properly using a

seatbelt. Failure to follow this warning

could result in serious personal injury or

death.

E332901

OPENING THE TAILGATE

A

B

Lock.

Unlock.

OPENING THE TAILGATE FROM

OUTSIDE YOUR VEHICLE

1. Insert the ignition key into the tailgate

lock.

2. Turn it to the left to lock the tailgate.

3. Turn it to the right to unlock the

tailgate.

Power

You can lock and unlock the tailgate with

the remote control or power door unlock

control.

E333071

REMOVING AND INSTALLING

THE TAILGATE

Pull up on the handle to release the

tailgate.

Note: You may need to unlock the tailgate

first.

WARNING: Always properly secure

cargo to prevent shifting cargo or cargo

falling from the vehicle. Failure to do so

could result in compromised vehicle

stability and serious personal injury to

vehicle occupants or others.

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Tailgate - Vehicles With: Manual Tailgate

WARNING: The tailgate is heavy.

Removal of the tailgate requires two

adults. Failure to follow this instruction

could result in personal injury or property

damage.

Note: Skip to Step 4 if your vehicle does

not have power door locks.

E311529

6. Use a screwdriver to gently pry the

spring clip on each connector past the

head of the support screw. Disconnect

the cable.

7. Disconnect the other cable.

8. Lift the tailgate to 45 degrees from the

horizontal position.

9. Lift the right-hand side off its hinge.

E189556

10. Lift the tailgate to 80 degrees from

1. Unlatch the tailgate.

the horizontal position.

2. Disconnect the power door locks in-line

11.

Remove the tailgate from the

left-hand side hinge by sliding it to

the right.

connector. It is under the pickup box

on the right-hand side of the vehicle

near the spare tire.

12. Install the tailgate in reverse order.

3. Install a protective cap on the in-line

connector portion that remains under

the pickup box.

TAILGATE STEP (IF EQUIPPED)

Note: A protective cap should be in the

glove compartment.

ACCESSING THE TAILGATE STEP

Integrated T a ilgate Step

1. Lower the tailgate.

2. Push the button in the center of the

step molding. The step pops out

slightly.

4. Partially lower the tailgate. Carefully

feed the tailgate harness up through

the gap between the pickup box and

the bumper and place it out of the way

under the pickup box.

5. Lower the tailgate.

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Tailgate - Vehicles With: Manual Tailgate

•

Make sure you use the grab handle

when climbing on the step.

•

Do not use the step with bare feet.

Make sure the step is clean before use.

Keep the step load below the total

maximum load of 350 lb (159 kg).

STOWING THE TAILGATE STEP

1. Press the yellow button on the handle

to lower and then press the yellow

lever at the bottom of the handle to

unlock. Rotate the handle down from

the vertical to the horizontal position

and push it into the tailgate.

E187718

3. Pull the step out fully. Lower the step

to its lowest position.

2. Rotate the step up until it is horizontal,

then push it back into the tailgate until

the step is secure.

Note: Make sure to close and fully latch the

step before moving your vehicle. Do not

drive with the step or grab handle open.

Note: The power tailgate cannot close if

the step is open. A warning message

appears and a tone sounds. After stowing

the step the power close function is

restored.

E189557

4. Pull the yellow handle stop backward

out of the tailgate until it fully extends.

5. To lock the handle in place, rotate the

handle up from the horizontal to the

vertical position until you hear a click.

BED EXTENDER (IF EQUIPPED)

BED EXTENDER PRECAUTIONS

Note: Do not use the bed extender when

Note: Do not tow with the step or grab

driving off road.

handle.

Note: Make sure to engage the locking pins

Replace the slip resistance tape or grab

handle molding if it appears as worn or

damaged.

and knobs fully before driving your vehicle.

Note: Make sure to secure all cargo.

To reduce the risk of falling:

Note: Do not exceed 150 lb (68 kg) on the

•

Only operate the step when your

tailgate when your vehicle is moving.

vehicle is on a level surface.

Note: Do not keep the bed extender in the

tailgate mode when you are not using it for

restraining cargo. Always keep the bed

extender in the grocery mode or the stowed

position with the tailgate closed.

•

Only operate the step in areas with

sufficient lighting.

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Tailgate - Vehicles With: Manual Tailgate

USING THE BED EXTENDER

E311522

2. Open the latches to release the panels.

E311521

1. Pull the locking pin toward the center

of your vehicle.

E311523

3. Rotate the panels toward the tailgate.

Repeat steps 1-3 on the other side of

your vehicle.

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Tailgate - Vehicles With: Manual Tailgate

Grocery Mode

E311524

4. Connect the two panels. Rotate both

knobs one-quarter turn clockwise to

secure the panels.

E311519

1. Follow steps 1-4.

2. Before engaging the locking pins, rotate

the panels away from the tailgate.

3. Engage both sides of the locking pins

into their holes in the pick-up box.

4. Close the tailgate.

TAILGATE WORK SURFACE (IF

EQUIPPED)

The tailgate work surface is a durable and

functional surface on the inside portion of

your tailgate you can use to perform

various tasks.

E311520

5. Insert the latch rod into the tailgate

hole.

To use the tailgate work surface, fold down

6. Engage both sides of the locking pins

the tailgate.

into their holes in the pick-up box.

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Tailgate - Vehicles With: Manual Tailgate

E308677

A

B

C

D

E

F

Tablet stand.

Tool inset.

Clamp pocket.

Standard and metric ruler.

Cup holder.

Tailgate anchors.

E336605

The tailgate work surface contains clamp

pockets that allows you to secure work

material.

Note: Damage could occur to the tailgate

if you overload the vertical clamp arm in any

direction.

Note: When you finish using the tailgate

work surface, make sure you remove all of

your belongings, then close the tailgate.

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Tailgate - Vehicles With: Power Tailgate

Note: If an intelligent access transmitter is

TAILGATE PRECAUTIONS

within 3 ft (1 m) of the tailgate, the tailgate

unlocks when you press the tailgate release

button.

WARNING: It is extremely

dangerous to ride in a cargo area, inside

or outside of a vehicle. In a crash, people

riding in these areas are more likely to be

seriously injured or killed. Do not allow

people to ride in any area of your vehicle

that is not equipped with seats and

seatbelts. Make sure everyone in your

vehicle is in a seat and properly using a

seatbelt. Failure to follow this warning

could result in serious personal injury or

death.

E346998

OPENING THE TAILGATE

2. Press the button in the top of the

tailgate handle twice within three

seconds.

OPENING THE TAILGATE FROM

INSIDE YOUR VEHICLE

OPENING THE TAILGATE USING

THE REMOTE CONTROL

The vehicle must be in park (P) to operate

the power tailgate.

Press the remote control button

Press the button on the

twice within three seconds.

instrument panel.

E191530

E308661

Note: A tone sounds while the tailgate

opens.

CLOSING THE TAILGATE

Note: The tailgate stops and reverses if it

detects an obstruction when opening.

CLOSING THE TAILGATE FROM

INSIDE YOUR VEHICLE

Note: An alert sounds if the electronic

tailgate is in manual mode.

Press the button on the

Note: A pop-up message appears on the

touchscreen if the tailgate is in manual

mode asking if you want to change back to

power mode.

instrument panel.

E308661

Note: The tailgate does not close with the

tailgate step ajar. A Step Ajar message

displays on instrument panel.

OPENING THE TAILGATE FROM

OUTSIDE YOUR VEHICLE

1. Unlock the vehicle with the remote

control or power door unlock control.

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Tailgate - Vehicles With: Power Tailgate

CLOSING THE TAILGATE FROM

CLOSING THE TAILGATE USING

THE REMOTE CONTROL

OUTSIDE YOUR VEHICLE

You can close the power tailgate by:

Press the remote control button

twice within three seconds.

•

Pressing the tailgate button on your

remote control twice within three

seconds.

E191530

REMOVING AND INSTALLING

THE TAILGATE

•

Pressing the button on the tailgate

once.

Note: A tone sounds while the tailgate

closes.

WARNING: Always properly secure

cargo to prevent shifting cargo or cargo

falling from the vehicle. Failure to do so

could result in compromised vehicle

stability and serious personal injury to

vehicle occupants or others.

Note: The tailgate stops and reverses if it

detects an obstruction when closing.

Lift-to-Close

To close the tailgate automatically using

lift-to-close, lift the tailgate approximately

4 in (10 cm) and hold it for a few seconds.

Note: If the tailgate position is more than

halfway open, it may not close

automatically.

WARNING: The tailgate is heavy.

Removal of the tailgate requires two

adults. Failure to follow this instruction

could result in personal injury or property

damage.

Manual Close

You can close the tailgate manually when

you lift the tailgate in a continuous motion.

If you stop the tailgate motion, the

lift-to-close feature engages and power

closes the tailgate.

Putting the Tailgate in Manual Mode

You can put the tailgate in manual mode

through the vehicle settings in your

touchscreen.

Note: In manual mode, the tailgate only

opens by the tailgate release button on the

tailgate and messaging is reduced.

Note: A pop-up message appears on the

touchscreen if you press the tailgate button

on the instrument panel when the tailgate

is in Manual mode.

E189556

1. Put the tailgate into manual mode by

accessing the vehicle settings using the

touchscreen.

2. Open the tailgate.

3. Disconnect the power door locks in-line

connector. It is under the pickup box

on the right-hand side of the vehicle

near the spare tire.

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Tailgate - Vehicles With: Power Tailgate

4. Install a protective cap on the in-line

connector portion that remains under

the pickup box.

Note: The protective cap is in the glove

compartment.

5. Partially raise the tailgate. Carefully

feed the tailgate harness up through

the gap between the pickup box and

the bumper and place it out of the way

under the pickup box.

6. Fully lower the tailgate.

E311529

8. Use a screwdriver to gently pry the

spring clip on each connector past the

head of the support screw. Disconnect

the cable.

9. Disconnect the other cable.

10. Lift the tailgate to 45 degrees from

the horizontal position.

11.

Lift the right-hand side off its hinge.

12. Lift the tailgate to 80 degrees from

the horizontal position.

13. Remove the tailgate from the

left-hand side hinge by sliding it to

the right.

14. Install the tailgate in reverse order.

Note: After reinstalling the tailgate it is

important to reinstall the retaining screw to

the recommended torque, 7 lb.ft (10 Nm).

Failure to install the retaining screw can

cause the tailgate to detach.

E310339

7. Remove the retaining screw.

TAILGATE STEP (IF EQUIPPED)

ACCESSING THE TAILGATE STEP

Integrated T a ilgate Step

1. Lower the tailgate.

2. Push the button in the center of the

step molding. The step pops out

slightly.

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Tailgate - Vehicles With: Power Tailgate

•

Make sure you use the grab handle

when climbing on the step.

•

Do not use the step with bare feet.

Make sure the step is clean before use.

Keep the step load below the total

maximum load of 350 lb (159 kg).

STOWING THE TAILGATE STEP

1. Press the yellow button on the handle

to lower and then press the yellow

lever at the bottom of the handle to

unlock. Rotate the handle down from

the vertical to the horizontal position

and push it into the tailgate.

E187718

3. Pull the step out fully. Lower the step

to its lowest position.

2. Rotate the step up until it is horizontal,

then push it back into the tailgate until

the step is secure.

Note: Make sure to close and fully latch the

step before moving your vehicle. Do not

drive with the step or grab handle open.

Note: The power tailgate cannot close if

the step is open. A warning message

appears and a tone sounds. After stowing

the step the power close function is

restored.

E189557

4. Pull the yellow handle stop backward

out of the tailgate until it fully extends.

5. To lock the handle in place, rotate the

handle up from the horizontal to the

vertical position until you hear a click.

BED EXTENDER (IF EQUIPPED)

BED EXTENDER PRECAUTIONS

Note: Do not use the bed extender when

Note: Do not tow with the step or grab

driving off road.

handle.

Note: Make sure to engage the locking pins

Replace the slip resistance tape or grab

handle molding if it appears as worn or

damaged.

and knobs fully before driving your vehicle.

Note: Make sure to secure all cargo.

To reduce the risk of falling:

Note: Do not exceed 150 lb (68 kg) on the

•

Only operate the step when your

tailgate when your vehicle is moving.

vehicle is on a level surface.

Note: Do not keep the bed extender in the

tailgate mode when you are not using it for

restraining cargo. Always keep the bed

extender in the grocery mode or the stowed

position with the tailgate closed.

•

Only operate the step in areas with

sufficient lighting.

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Tailgate - Vehicles With: Power Tailgate

USING THE BED EXTENDER

E311522

2. Open the latches to release the panels.

E311521

1. Pull the locking pin toward the center

of your vehicle.

E311523

3. Rotate the panels toward the tailgate.

Repeat steps 1-3 on the other side of

your vehicle.

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Tailgate - Vehicles With: Power Tailgate

Grocery Mode

E311524

4. Connect the two panels. Rotate both

knobs one-quarter turn clockwise to

secure the panels.

E311519

1. Follow steps 1-4.

2. Before engaging the locking pins, rotate

the panels away from the tailgate.

3. Engage both sides of the locking pins

into their holes in the pick-up box.

4. Close the tailgate.

TAILGATE WORK SURFACE (IF

EQUIPPED)

The tailgate work surface is a durable and

functional surface on the inside portion of

your tailgate you can use to perform

various tasks.

E311520

5. Insert the latch rod into the tailgate

hole.

To use the tailgate work surface, fold down

6. Engage both sides of the locking pins

the tailgate.

into their holes in the pick-up box.

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Tailgate - Vehicles With: Power Tailgate

E308677

E336605

The tailgate work surface contains clamp

A

B

C

D

E

F

Tablet stand.

Tool inset.

Clamp pocket.

Standard and metric ruler.

Cup holder.

pockets that allows you to secure work

material.

Note: Damage could occur to the tailgate

if you overload the vertical clamp arm in any

direction.

Note: When you finish using the tailgate

work surface, make sure you remove all of

your belongings, then close the tailgate.

Tailgate anchors.

TAILGATE –

TROUBLESHOOTING

TAILGATE – WARNING LAMPS

Illuminates when the tailgate is

not completely closed.

E311338

TAILGATE – INFORMATION MESSAGES

Message

Action

Tailgate Ajar

The tailgate is not completely closed.

Power Tailgate Stow

Step

You need to stow the tailgate step before the power tailgate

can close.

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Tailgate - Vehicles With: Power Tailgate

TAILGATE – FREQUENTLY ASKED

QUESTIONS

Why won't my power tailgate open?

Make sure the tailgate is in power

mode. Make sure the transmission is

in park (P), ensure nothing is

obstructing the tailgate path and or

causing resistance (tonneau cover or

other aftermarket accessory, freezing

conditions or being parked downhill).

If you have continued issues, the

battery voltage may be low or other

system issues. See an authorized

dealer.

Why won't my power tailgate close?

Make sure the tailgate is in power

mode. Your vehicle speed is at or

above 2.5 mph (4 km/h), the tailgate

encountered an obstacle or freezing

conditions. After removing the

obstacles, manually close the tailgate

to resume normal operation. If you

have continued issues, the battery

voltage may be low or other system

issues. See an authorized dealer.

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Tailgate - Vehicles With: Remote Release Tailgate

TAILGATE PRECAUTIONS

WARNING: It is extremely

dangerous to ride in a cargo area, inside

or outside of a vehicle. In a crash, people

riding in these areas are more likely to be

seriously injured or killed. Do not allow

people to ride in any area of your vehicle

that is not equipped with seats and

seatbelts. Make sure everyone in your

E346998

vehicle is in a seat and properly using a

seatbelt. Failure to follow this warning

2. Press the button in the top of the

could result in serious personal injury or

tailgate handle twice within three

death.

seconds.

OPENING THE TAILGATE USING

THE REMOTE CONTROL

OPENING THE TAILGATE

OPENING THE TAILGATE FROM

Press the remote control button

INSIDE YOUR VEHICLE

twice within three seconds.

E191530

The vehicle must be in park (P) to operate

the tailgate.

REMOVING AND INSTALLING

THE TAILGATE

Press the button on the

instrument panel twice within

E369056

three seconds.

WARNING: Always properly secure

cargo to prevent shifting cargo or cargo

falling from the vehicle. Failure to do so

could result in compromised vehicle

stability and serious personal injury to

vehicle occupants or others.

OPENING THE TAILGATE FROM

OUTSIDE YOUR VEHICLE

1. Unlock the vehicle with the remote

control or power door unlock control.

Note: If an intelligent access transmitter is

within 3 ft (1 m) of the tailgate, the tailgate

unlocks when you press the tailgate release

button.

WARNING: The tailgate is heavy.

Removal of the tailgate requires two

adults. Failure to follow this instruction

could result in personal injury or property

damage.

Note: Skip to Step 4 if your vehicle does

not have power door locks.

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Tailgate - Vehicles With: Remote Release Tailgate

6. Use a screwdriver to gently pry the

spring clip on each connector past the

head of the support screw. Disconnect

the cable.

7. Disconnect the other cable.

8. Lift the tailgate to 45 degrees from the

horizontal position.

9. Lift the right-hand side off its hinge.

10. Lift the tailgate to 80 degrees from

the horizontal position.

E189556

11.

Remove the tailgate from the

left-hand side hinge by sliding it to

the right.

1. Unlatch the tailgate.

2. Disconnect the power door locks in-line

connector. It is under the pickup box

on the right-hand side of the vehicle

near the spare tire.

3. Install a protective cap on the in-line

connector portion that remains under

the pickup box.

12. Install the tailgate in reverse order.

TAILGATE STEP (IF EQUIPPED)

ACCESSING THE TAILGATE STEP

Integrated T a ilgate Step

1. Lower the tailgate.

2. Push the button in the center of the

step molding. The step pops out

slightly.

Note: A protective cap should be in the

glove compartment.

4. Partially lower the tailgate. Carefully

feed the tailgate harness up through

the gap between the pickup box and

the bumper and place it out of the way

under the pickup box.

5. Lower the tailgate.

E187718

3. Pull the step out fully. Lower the step

to its lowest position.

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Tailgate - Vehicles With: Remote Release Tailgate

2. Rotate the step up until it is horizontal,

then push it back into the tailgate until

the step is secure.

Note: Make sure to close and fully latch the

step before moving your vehicle. Do not

drive with the step or grab handle open.

Note: The power tailgate cannot close if

the step is open. A warning message

appears and a tone sounds. After stowing

the step the power close function is

restored.

E189557

4. Pull the yellow handle stop backward

out of the tailgate until it fully extends.

BED EXTENDER (IF EQUIPPED)

5. To lock the handle in place, rotate the

handle up from the horizontal to the

vertical position until you hear a click.

BED EXTENDER PRECAUTIONS

Note: Do not use the bed extender when

driving off road.

Note: Do not tow with the step or grab

handle.

Note: Make sure to engage the locking pins

and knobs fully before driving your vehicle.

Replace the slip resistance tape or grab

handle molding if it appears as worn or

damaged.

Note: Make sure to secure all cargo.

Note: Do not exceed 150 lb (68 kg) on the

To reduce the risk of falling:

tailgate when your vehicle is moving.

•

Only operate the step when your

Note: Do not keep the bed extender in the

tailgate mode when you are not using it for

restraining cargo. Always keep the bed

extender in the grocery mode or the stowed

position with the tailgate closed.

vehicle is on a level surface.

Only operate the step in areas with

sufficient lighting.

Make sure you use the grab handle

when climbing on the step.

•

Do not use the step with bare feet.

Make sure the step is clean before use.

Keep the step load below the total

maximum load of 350 lb (159 kg).

STOWING THE TAILGATE STEP

1. Press the yellow button on the handle

to lower and then press the yellow

lever at the bottom of the handle to

unlock. Rotate the handle down from

the vertical to the horizontal position

and push it into the tailgate.

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USING THE BED EXTENDER

E311522

2. Open the latches to release the panels.

E311521

1. Pull the locking pin toward the center

of your vehicle.

E311523

3. Rotate the panels toward the tailgate.

Repeat steps 1-3 on the other side of

your vehicle.

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Grocery Mode

E311524

4. Connect the two panels. Rotate both

knobs one-quarter turn clockwise to

secure the panels.

E311519

1. Follow steps 1-4.

2. Before engaging the locking pins, rotate

the panels away from the tailgate.

3. Engage both sides of the locking pins

into their holes in the pick-up box.

4. Close the tailgate.

TAILGATE WORK SURFACE (IF

EQUIPPED)

The tailgate work surface is a durable and

functional surface on the inside portion of

your tailgate you can use to perform

various tasks.

E311520

5. Insert the latch rod into the tailgate

hole.

To use the tailgate work surface, fold down

6. Engage both sides of the locking pins

the tailgate.

into their holes in the pick-up box.

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E308677

E336605

The tailgate work surface contains clamp

Tablet stand.

A

B

C

D

E

F

pockets that allows you to secure work

Tool inset.

material.

Clamp pocket.

Standard and metric ruler.

Cup holder.

Note: Damage could occur to the tailgate

if you overload the vertical clamp arm in any

direction.

Note: When you finish using the tailgate

work surface, make sure you remove all of

your belongings, then close the tailgate.

Tailgate anchors.

TAILGATE – TROUBLESHOOTING

TAILGATE – INFORMATION MESSAGES

Message

Action

Check Tailgate Ajar

Reminder to check the tailgate due to it recently being opened

from the remote control or the button on the instrument panel

while the vehicle is on and the transmission is not in Park (P).

You must clear the message using the steering wheel controls.

Repeatedly closing the tailgate will not clear the message.

Power Tailgate System

Fault Service Now

Reminder to check if tailgate is closed securely. If message

persists contact an authorized dealer.

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Tailgate - Vehicles With: Remote Release Tailgate

TAILGATE – FREQUENTLY ASKED

QUESTIONS

Why won't my tailgate open?

Make sure the transmission is in park

(P), ensure nothing is obstructing the

tailgate path and or causing resistance

(tonneau cover or other aftermarket

accessories, freezing conditions or

being parked downhill). If you have

continued issues, the battery voltage

may be low or other system issues.

See an authorized dealer.

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Security

HOW DOES THE ANTI-THEFT

PASSIVE ANTI-THEFT

SYSTEM

ALARM SYSTEM WORK

When armed, the anti-theft alarm is

triggered in any of the following ways:

WHAT IS THE PASSIVE ANTI-

THEFT SYSTEM

•

If someone opens a door, the tailgate

or the hood without a correctly coded

key or remote control.

The passive anti-theft system prevents

someone from starting the vehicle with an

incorrectly coded key.

Note: Do not leave a duplicate coded key

in your vehicle. Always take the keys and

lock all the doors when leaving your vehicle.

•

If you turn the power on without a

correctly coded key.

If the interior sensors detect movement

inside your vehicle.

If the inclination sensors detect an

attempt to raise your vehicle.

HOW DOES THE PASSIVE ANTI-

THEFT SYSTEM WORK

If someone disconnects the vehicle

battery or the battery backup alarm.

The passive anti-theft system arms when

If someone disconnects the trailer. See

you switch the ignition off.

Connecting a Trailer (page 414).

It disarms when the ignition is switched on

with a correctly coded key.

Any further attempts to carry out one of

the above, sounds the alarm again.

Note: The system is not compatible with

If the anti-theft alarm is triggered, the

alarm horn sounds for 30 seconds and the

turn signals flash for five minutes.

non-Ford aftermarket remote start systems.

Note: Do not leave a duplicate coded key

in your vehicle. Always take the keys and

lock all doors when leaving your vehicle.

WHAT IS THE PERIMETER ALARM

The perimeter alarm is designed to detect

unauthorized access to your vehicle.

ANTI-THEFT ALARM SYSTEM

(IF EQUIPPED)

WHAT ARE THE INTERIOR

SENSORS(If Equipped)

WHATISTHEANTI-THEFTALARM

SYSTEM

The anti-theft alarm system warns you of

an unauthorized entry to your vehicle.

The interior sensors are designed to detect

any movement inside your vehicle.

The interior sensors are in the overhead

console.

Note: Do not cover the interior sensors.

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Security

In motion sensors on, all equipped sensors

WHAT ARE THE INCLINATION

are on when you arm the alarm.

SENSORS (If Equipped)

Note: Do not arm the alarm with motion

sensors on if passengers, animals or other

moving objects are inside your vehicle.

The inclination sensor is designed to detect

an attempt to raise your vehicle, for

example to remove a wheel or to tow it

away.

Motion Sensors Off

In motion sensors off, the interior sensor

and the inclination sensor are off when you

arm the alarm.

ARMINGTHEANTI-THEFTALARM

SYSTEM

The alarm is ready to arm when your

All the other equipped sensors activate

vehicle is switched off.

when you arm the alarm in this mode.

Lock your vehicle with your remote control

to arm the alarm.

SETTING THE ALARM SECURITY

LEVEL

1. Press Settings on the touchscreen.

2. Press Vehicle.

3. Press Alarm System.

4. Press Motion Sensors.

5. Press a setting.

DISARMING THE ANTI-THEFT

ALARM SYSTEM

Disarm the alarm by performing any of the

following actions:

•

Unlock the doors or luggage

compartment with the remote control.

Switch your vehicle on or start your

WHAT IS ASK ON EXIT

vehicle.

You can choose which level of security you

ANTI-THEFT ALARM SYSTEM

require after you switch the ignition off.

SETTINGS (IF EQUIPPED)

Note: If you do not choose a setting, the

system defaults to all sensors.

WHATARETHEALARMSECURITY

LEVELS

You can select two levels of alarm security,

motion sensors on and motion sensors off.

SWITCHINGASKONEXITONAND

OFF

1. Press Settings on the touchscreen.

2. Press Vehicle.

3. Press Alarm System.

4. Switch Ask on Exit on or off.

Motion Sensors On

Motion sensors on is the standard setting.

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Security

SECURITY – TROUBLESHOOTING

SECURITY – INFORMATION MESSAGES

Message

Details

No Key Detected

The system has not detected a correctly coded key.

Starting System Fault

The system has malfunctioned. Have your vehicle checked

as soon as possible.

Vehicle Alarm To Stop

Alarm, Start Vehicle.

Displays when the alarm has been triggered due to unauthor-

ized entry.

Alarm Announcement

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Security

SECURITY–FREQUENTLYASKED

QUESTIONS

What should I do if there is any

potential alarm problem with my

vehicle?

Take all remote controls to an

authorized dealer if there is any

potential alarm problem with your

vehicle.

What should I do if the vehicle is unable

to start with a correctly coded key?

Have your vehicle checked as soon as

possible.

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Power Running Boards (If Equipped)

Note: The power running boards reverse

POWER RUNNING BOARD

PRECAUTIONS

direction and move to the end of travel if

they encounter an object when moving.

Keep the power running boards and

brackets clean for optimum performance.

WARNING: In extreme climates,

excessive ice buildup may occur, causing

the running boards not to deploy. Make

sure that the running boards have

Off

The power running boards remain stowed,

regardless of door position.

deployed, and have finished moving

before attempting to step on them. The

running boards will resume normal

function once the blockage is cleared.

Auto

The power running boards deploy when

you approach your vehicle with a remote

control, unlock the door or open the door.

WARNING: Switch off the running

boards before jacking or placing any

object under your vehicle. Never place

your hand between the extended running

board and your vehicle. A moving running

board may cause injury.

The power running boards stow:

•

After a few seconds when you close

the doors.

Instantly after you close and lock the

doors.

Do not use the running boards, front and

rear hinge assemblies, running board

motors, or the running board underbody

mounts to lift your vehicle when jacking.

Use proper jacking points.

If you unlock the door but do not open

it, after the timeout.

If you have switched approach

detection on and do not open a door

before the auto timer setting expires.

The running boards could move slower in

•

When the vehicle speed is more than

3 mph (5 km/h).

cold temperatures.

Note: When you select this mode, an option

displays that allows you to select how long

the running boards stay deployed without

opening the door.

POWER RUNNING BOARD

SETTINGS

1. Press Features on the touchscreen.

2. Press Power Running Board.

3. Press SETTINGS.

Out

The power running boards remain

deployed, regardless of door position. The

power running boards stow when the

vehicle speed is more than 5 km/h, and the

mode changes to auto. You need to select

Out mode again if you want the power

running boards to stay deployed at the end

of each trip.

Power Boards Modes

Note: When the vehicle speed is more than

3 mph (5 km/h), the option to select the

modes disables, to avoid unintended

operation.

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Power Running Boards (If Equipped)

Approach detection

Kick switch

Always active

The kick switch is on regardless of whether

the doors are locked or unlocked.

When you switch approach detection on

with auto switched on, the running boards

deploy when you approach your vehicle

with a remote control.

Only while unlocked

The kick switch is on only with the doors

unlocked.

POWER RUNNING BOARD

KICK SWITCH

You can use the power running board kick

switch to deploy and stow the running

boards without opening or closing the door.

POWER RUNNING BOARDS –

TROUBLESHOOTING

POWER RUNNING BOARDS –

FREQUENTLYASKEDQUESTIONS

Why is there unwanted noise coming

from my power running boards?

The power running board mechanism

could trap debris such as mud, dirt,

snow, ice and salt. If this happens, set

the running boards to the deployed

position. Then, wash the system, in

particular the front and rear hinge

arms, with a high-pressure car wash

wand.

E334917

Press the switch with your foot to use the

power running board kick switch.

Pressing the kick switch with the power

running boards stowed switches the mode

to Out.

Pressing the kick switch with the power

running boards deployed switches the

mode to Auto.

Note: When you use the kick switch, the

power running board mode changes until

you press the kick switch again.

You can change the kick switch setting

through the touchscreen. See Power

Running Board Settings (page 138).

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Steering Wheel

ADJUSTING THE STEERING

WHEEL - VEHICLES WITH:

POWER ADJUSTABLE

STEERING COLUMN

WHEEL - VEHICLES WITH:

MANUAL ADJUSTABLE

STEERING COLUMN

Adjusting the Steering Wheel

WARNING: Do not adjust the

steering wheel when your vehicle is

moving.

WARNING: Do not adjust the

steering wheel when your vehicle is

moving.

Note: Make sure that you are sitting in the

correct position. See Sitting in the Correct

Position (page 193).

Note: Make sure that you are sitting in the

correct position. See Sitting in the Correct

Position (page 193).

E261582

E359744

Press the top or bottom of the control to

move the steering wheel up or down.

1. Unlock the steering column.

Press the front or rear of the control to

2. Adjust the steering wheel to the

move the steering wheel in or out.

position you prefer.

You can save and recall the steering wheel

position with the memory function. See

Recalling a Preset Position (page 207).

3. Lock the steering column.

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Steering Wheel

On some vehicles, an indicator on the

RESETTING THE STOPPING

POSITION - VEHICLES WITH:

POWER ADJUSTABLE

button illuminates when the heated

steering wheel is on.

Note: A sensor regulates the temperature

STEERING COLUMN

of the steering wheel.

Note: The steering wheel stops when it

detects an obstruction. This sets a new

stopping position.

To reset the steering column to its normal

stopping position:

1. Confirm there is nothing obstructing

the motion of the steering column.

2. Press and hold the steering column

control until the steering column stops

moving.

3. Press the steering column control

again.

Note: The steering column may start to

move again.

4. When the steering column stops,

continue holding the control for a few

seconds.

5. Repeat for each direction, as necessary.

HORN

Press on the center of the

steering wheel near the horn icon

E270945

to activate the horn.

SWITCHING THE HEATED

STEERINGWHEELONANDOFF

- VEHICLES WITH: HEATED

STEERING WHEEL

To activate the heated steering

E256621

wheel, press the button on the

climate control unit.

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