Get Appendices -> eCall User Information Guide for Ford Focus 4 Door 2023

Appendices

ECALL USER INFORMATION

eCall User Information According to Regulation (EU) 2017/78, Annex I,

Part 3

1 DESCRIPTION OF THE ECALL IN-VEHICLE SYSTEM

1.1.

Overview of the 112-based eCall in-vehicle system, its operation and functional-

ities: See What Is eCall (page 60).

1.2.

1.3.

The 112-based eCall service is a public service of general interest and is

accessible free of charge.

The 112-based eCall in-vehicle system is activated by default. It is activated

automatically by means of in-vehicle sensors in the event of a severe accident.

It will also be triggered automatically when the vehicle is equipped with a TPS

system which does not function in the event of a severe accident.

1.4.

1.5.

The 112-based eCall in-vehicle system can also be triggered manually, if needed.

Instructions for manual activation of the system: See Manually Making an

Emergency Call (page 60).

In the event of a critical system failure that would disable the 112-based eCall

in-vehicle system, the following warning will be given to the occupants of the

vehicle: See Emergency Call Indicators (page 61).

2 INFORMATION ON DATA PROCESSING

2.1.

Any processing of personal data through the 112-based eCall in-vehicle system

shall comply with the personal data protection rules provided for in Directives

95/46/EC (1) and 2002/58/EC (2) of the European Parliament and of the

Council, and in particular, shall be based on the necessity to protect the vital

interests of the individuals in accordance with Article 7(d) of Directive 95/46/

EC (3).

2.2.

Processing of such data is strictly limited to the purpose of handling the emer-

gency eCall to the single European emergency number 112.

2.3.

Types of data and its recipients.

2.3.1.

The 112-based eCall in-vehicle system may collect and process only the following

data:

–

Vehicle Identification Number.

Vehicle type (passenger vehicle or light commercial vehicle).

Vehicle propulsion storage type (gasoline/diesel/CNG/LPG/elec-

tric/hydrogen).

–

Vehicle last three locations and direction of travel.

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Appendices

–

Log file of the automatic activation of the system and its timestamp.

Any additional data (if applicable): -

2.3.2. Recipients of data processed by the 112-based eCall in-vehicle system are the

relevant public safety answering points designated by the respective public

authorities of the country on which territory they are located, to first receive and

handle eCalls to the single European emergency number 112.

Additional information (if available): -

2.4.

Arrangements for data processing.

2.4.1.

The 112-based eCall in-vehicle system is designed in such a way as to ensure

that the data contained in the system memory is not available outside the

system before an eCall is triggered.

Additional remarks (if any): -

2.4.2. The 112-based eCall in-vehicle system is designed in such a way as to ensure

that it is not traceable and not subject to any constant tracking in its normal

operation status.

Additional remarks (if any): -

2.4.3. The 112-based eCall in-vehicle system is designed in such a way as to ensure

that data in the system internal memory is automatically and continuously

removed.

2.4.3.1. The vehicle location data is constantly overwritten in the internal memory of

the system so as always to keep maximum of the last three up-to-date locations

of the vehicle necessary for the normal functioning of the system.

2.4.3.2. The log of activity data in the 112-based eCall in-vehicle system is kept for no

longer than necessary for attaining the purpose of handling the emergency eCall

and in any case not beyond 13 hours from the moment an emergency eCall was

initiated.

Additional remarks (if any): -

2.5.

Modalities for exercising data subject's rights.

2.5.1.

The data subject (the vehicle's owner) has a right of access to data and as

appropriate to request the rectification, erasure or blocking of data, concerning

him or her, the processing of which does not comply with the provisions of

Directive 95/46/EC. Any third parties to whom the data have been disclosed

have to be notified of such rectification, erasure or blocking carried out in

compliance with this Directive, unless it proves impossible or involves a dispro-

portionate effort.

2.5.2. The data subject has a right to complain to the competent data protection

authority if he or she considers that his or her rights have been infringed as a

result of the processing of his or her personal data.

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2.5.3. Contact service responsible for handling access requests (if any): Contact the

data protection officer of your local Public Safety Answering Point.

(1)

Directive 95/46/EC of the European Parliament and of the Council of 24 October

1995 on the protection of individuals with regard to the processing of personal

data and on the free movement of such data (OJ L 281, 23.11.1995, p. 31).

(2)

Directive 2002/58/EC of the European Parliament and of the Council of 12 July

2002 concerning the processing of personal data and the protection of privacy

in the electronic communications sector (Directive on privacy and electronic

communications) (OJ L 201, 31.7.2002, p. 37).

(3)

Directive 95/46/EC is repealed by Regulation (EU) 2016/679 of the European

Parliament and of the Council of 27 April 2016 on the protection of natural

persons with regard to the processing of personal data and on the free move-

ment of such data (General Data Protection Regulation) (OJ L 119, 4.5.2016, p.

1). The Regulation applies from 25 May 2018.

3 INFORMATION ON THIRD PARTY SERVICES AND OTHER ADDED VALUE

SERVICES (IF FITTED)

3.1.

Description of the operation and the functionalities of the TPS system/added

value service: Your vehicle may be equipped with a modem that allows for

emergency calls (eCall), automatic software updates and other services. See

the information in this Owner’s Manual or in the FordPass app for a description

of these services. We provide a 112-based eCall in-vehicle system and we do

not provide a TPS eCall system.

3.2.

Any processing of personal data through the TPS system/other added value

service shall comply with the personal data protection rules provided for in

Directives 95/46/EC and 2002/58/EC.

3.2.1.

Legal basis for the use of TPS system and/or added value services and for

processing data through them: For information on the legal bases for processing

of personal data through added value services, review the data privacy inform-

ation for any services to which you subscribe. This privacy information can be

found in the FordPass app or on the local Ford website.

3.3.

The TPS system and/or other added value services shall process personal data

only on the base of the explicit consent of the data subject (the vehicle's owner

or owners).

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3.4.

Modalities for data processing through TPS system and/or other added value

services, including any necessary additional information regarding traceability,

tracking and processing of personal data: See the privacy information in the

FordPass app or on the local Ford website.

3.5.

The owner of a vehicle equipped with a TPS eCall system and/or other added

value service in addition to the 112-based eCall in-vehicle system has the right

to choose to use the 112-based eCall in-vehicle system rather than the TPS eCall

system and the other added value service.

3.5.1.

Contact details for handling TPS eCall system deactivation requests: You can

have all added value services deactivated except for eCall. To find out more

about having all added value services deactivated except for eCall, search Ask

Ford on the local Ford website or contact the Ford Customer Relationship Center

by e-mail through the FordPass app or by using the e-mail address on the local

Ford website.

IF YOU DO NOT AGREE TO THIS END

USERLICENSEAGREEMENT("EULA")

END USER LICENSE

AGREEMENT

DO NOT USE THE DEVICES OR COPY

THE SOFTWARE. ANY USE OF THE

SOFTWARE, INCLUDING BUT NOT

LIMITED TO USE ON THE DEVICES,

WILLCONSTITUTEYOURAGREEMENT

TO THIS EULA (OR RATIFICATION OF

ANY PREVIOUS CONSENT).

VEHICLE SOFTWARE END USER

LICENSE AGREEMENT (EULA)

•

You (“You” or “Your” as applicable)

have acquired a vehicle having several

devices, including SYNC ® and various

control modules, ("DEVICES") that

include software licensed or owned by

Ford Motor Company and its affiliates

("FORD MOTOR COMPANY"). Those

software products of FORD MOTOR

COMPANY origin, as well as associated

media, printed materials, and "online"

or electronic documentation

GRANT OF SOFTWARE LICENSE: This

EULA grants you the following license:

•

You may use the SOFTWARE as

installed on the DEVICES and as

otherwise interfacing with systems

and/or services provide by or through

FORD MOTOR COMPANY or its third

party software and service providers.

Description of Other Rights and

("SOFTWARE") are protected by

international intellectual property laws

and treaties. The SOFTWARE is

Limitations

•

Speech Recognition: If the

SOFTWARE includes speech

•

The SOFTWARE may interface with

and/or communicate with, or may be

later upgraded to interface with and/or

communicate with additional software

and/or systems provided by FORD

MOTOR COMPANY.

recognition component(s), you should

understand that speech recognition is

an inherently statistical process and

that recognition errors are inherent in

the process. Neither FORD MOTOR

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Appendices -> eCall User Information for Your Ford Focus 4 Door 2023

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