Get Audio System Guide for Ford Focus 4 Door 2023

Audio System

Note: Listening to loud audio for long

GENERAL INFORMATION

periods of time could damage your hearing.

Radio Frequencies and Reception

Factors

Radio reception factors

Distance and Strength

Terrain

The further you travel away from an FM station, the weaker

the signal and the weaker the reception.

Hills, mountains, tall buildings, bridges, tunnels, freeway

overpasses, parking garages, dense tree foliage and

thunderstorms can interfere with the reception.

Station overload

When you pass near a radio transmission tower, a stronger

signal can override a weaker signal and can cause interfer-

ence in the audio system.

Adjusting the Volume

AUDIO UNIT - VEHICLES

WITHOUT: SYNC

Switching the Audio Unit On and

Off

E248939

Selecting the Radio

Press the button to select radio

mode.

502

Focus (CGE) Vehicles Built From: 15-03-2021, CG3784en enGBR, Edition date: 202012, First-Printing

Audio System

Press the button again to display the

Scrolling Through the Menu

Options

available radio sources. Repeatedly press

the button to scroll through the available

radio sources.

Changing Radio Stations

E248947

Selecting a Menu Option

E248947

Rotate the control to change radio

stations.

Note: You can change the radio frequency

by using the seek buttons.

Note: You can recall radio stations using

the numeric preset buttons.

Selecting Media

Press the button to select media

mode.

E100027

Press the button again to display

E248946

the available media sources. Repeatedly

press the button to scroll through the

available media sources.

Returning to the Previous Screen

Seek Up and Next Track Button

Select to skip to the next track.

Press and hold the button to fast

forward through the track.

503

Focus (CGE) Vehicles Built From: 15-03-2021, CG3784en enGBR, Edition date: 202012, First-Printing

Audio System

Seek Down and Previous Track

Button

AUDIOUNIT-VEHICLESWITH:

SYNC 3

Select to return to the beginning

Switching the Audio Unit On and

of a track.

Off

Repeatedly press the button to

return to previous tracks.

Press and hold the button to fast rewind.

Pausing or Playing Media

Adjusting the Volume

In media mode, press the button

to pause playback. Press the

button again to resume

playback.

In radio mode, press the button to mute

the radio. Press the button again to

unmute.

Switching the Screen On and Off

System Settings

E248939

E142607

Sound Settings

Press the button to adjust the

sound settings. You can optimize

the sound for different seating

positions.

You can also activate and set the

sensitivity of the speed compensated

volume.

Using a Cell Phone

You can make a call from a

recent call list, contact list or dial

a number.

504

Focus (CGE) Vehicles Built From: 15-03-2021, CG3784en enGBR, Edition date: 202012, First-Printing

Audio System

In radio mode, press the button to mute

Changing Radio Stations

Manual Tuning

the radio. Press the button again to

unmute.

Switching the Screen On and Off

Sound Settings

Press the button to adjust the

sound settings. You can optimize

the sound for different seating

positions.

You can also activate and set the

sensitivity of the speed compensated

volume.

E270235

Note: You can change radio stations using

AUDIOUNIT-VEHICLESWITH:

SYNC 2.5

the seek buttons.

Note: You can recall radio stations using

the preset buttons on the touchscreen.

Switching the Audio Unit On and

Off

Next Track Button

Select to skip to the next track.

Press and hold the button to fast

forward through the track.

Previous Track Button

Select to return to the beginning

of a track.

Repeatedly press the button to

return to previous tracks.

Press and hold the button to fast rewind.

Pausing or Playing Media

Select to play a track. Press the

button again to pause the track.

505

Focus (CGE) Vehicles Built From: 15-03-2021, CG3784en enGBR, Edition date: 202012, First-Printing

Audio System

Adjusting the Volume

Next Track Button

Select to skip to the next track.

Press and hold the button to fast

forward through the track.

Previous Track Button

Select to return to the beginning

of a track.

Repeatedly press the button to

return to previous tracks.

Press and hold the button to fast rewind.

Pausing or Playing Media

Select to play a track. Press the

button again to pause the track.

E248939

In radio mode, press the button to mute

the radio. Press the button again to

unmute.

Changing Radio Stations

Switching the Screen On and Off

Sound Settings

Press the button to adjust the

sound settings. You can optimize

the sound for different seating

positions.

You can also activate and set the

sensitivity of the speed compensated

volume.

E270235

Rotate the control to change radio

stations.

Note: You can change the radio frequency

by using the seek buttons.

Note: You can recall radio stations using

the preset buttons on the touchscreen.

506

Focus (CGE) Vehicles Built From: 15-03-2021, CG3784en enGBR, Edition date: 202012, First-Printing

Audio System

Automatically Changing Radio

Stations

AM/FM RADIO - VEHICLES

WITHOUT: SYNC

Press to seek the next station up

the frequency band.

Selecting a Radio Source

Press and hold to quickly seek

up the frequency band.

Press to seek the next station

1. Press the button to display the

available radio sources.

down the frequency band.

Press and hold to quickly seek

2. Repeatedly press the button to scroll

down the frequency band.

to the desired radio source.

3. Press the OK button.

Selecting a Station from the List

Station Presets

Press the OK button to view available

stations.

To store a radio station, press and hold one

of the numeric preset buttons.

AM/FM RADIO - VEHICLES

WITH: SYNC 2.5

Using the Radio

Note: Six presets can be stored for each

radio source.

Manually Changing Radio Stations

Select the audio option on the

feature bar.

Selecting a Radio Station From a List

1. Select Sources.

2. Select FM.

3. Select Stations.

4. Select a radio station from the list.

E248947

Rotate the control to change radio

stations.

Note: You can change the radio frequency

by using the seek buttons.

507

Focus (CGE) Vehicles Built From: 15-03-2021, CG3784en enGBR, Edition date: 202012, First-Printing

Audio System

Manually Changing Radio Stations

DIGITAL RADIO - VEHICLES

WITHOUT: SYNC

Selecting a Radio Source

1. Press the button to display the

available radio sources.

2. Repeatedly press the button to scroll

to the desired radio source.

3. Press the OK button.

Station Presets

E270235

To store a station, press and hold one of

the numeric preset buttons.

Rotate the control to change radio

stations.

Note: Six presets can be stored for each

radio source.

Note: You can change the radio frequency

Manually Changing Stations

by using the seek buttons.

Automatically Changing Radio

Stations

Press to seek the next station up

the frequency band.

Press and hold to quickly seek

up the frequency band.

Press to seek the next station

down the frequency band.

Press and hold to quickly seek

down the frequency band.

Storing a Radio Station

E248947

Press and hold one of the preset buttons

Rotate the control to change radio

stations.

on the touchscreen.

Note: The radio briefly mutes to indicate

Note: You can change the radio frequency

the station has been stored.

by using the seek buttons.

508

Focus (CGE) Vehicles Built From: 15-03-2021, CG3784en enGBR, Edition date: 202012, First-Printing

Audio System

Automatically Changing Radio

Stations

Manually Changing Radio Stations

Press to seek the next station up

the frequency band.

Press and hold to quickly seek

up the frequency band.

Press to seek the next station

down the frequency band.

Press and hold to quickly seek

down the frequency band.

Selecting a Station from the List

Press the OK button to view available

ensembles. Select the desired ensemble

and station from the list.

E270235

Rotate the control to change radio

stations.

DIGITAL RADIO - VEHICLES

WITH: SYNC 2.5

Note: You can change the radio frequency

by using the seek buttons.

Using the Radio

Automatically Changing Radio

Stations

Select the audio option on the

feature bar.

Press to seek the next station up

the frequency band.

Selecting a Radio Station From a List

Press and hold to quickly seek

up the frequency band.

1. Select Sources.

Press to seek the next station

down the frequency band.

2. Select DAB.

3. Select Stations.

Press and hold to quickly seek

4. Select a radio station from the list.

down the frequency band.

Storing a Radio Station

Press and hold one of the preset buttons

on the touchscreen.

Note: The radio briefly mutes to indicate

the station has been stored.

509

Focus (CGE) Vehicles Built From: 15-03-2021, CG3784en enGBR, Edition date: 202012, First-Printing

Audio System

AUDIO UNIT CLOCK AND DATE

CONNECTINGABLUETOOTH®

DEVICE - VEHICLES WITH:

SYNC 2.5

DISPLAYS - VEHICLES

WITHOUT: SYNC

Go to the settings menu on your device and

Adjusting the Clock

Press the button.

E142607

switch Bluetooth® on.

Select the settings options on

the feature bar.

E142607

Select the clock and follow the instructions

on the screen.

1. Select Bluetooth.

2. Switch Bluetooth® on.

3. Select Add a Bluetooth device.

AUDIO UNIT CLOCK AND DATE

DISPLAYS - VEHICLES WITH:

SYNC 2.5

Note: A prompt alerts you to search for your

vehicle on your device.

4. Select your vehicle on your device.

Select the settings option on the

Note: A number appears on your device and

feature bar.

on the touchscreen.

5. Confirm that the number on your

device matches the number on the

touchscreen.

1. Select Clock.

2. Adjust the clock.

Note: The touchscreen indicates that you

have successfully paired your device.

CONNECTINGABLUETOOTH®

DEVICE-VEHICLESWITHOUT:

SYNC

Pairing a Device

Press the button.

E142607

STREAMING BLUETOOTH

AUDIO - VEHICLES WITHOUT:

SYNC

Selecting a Bluetooth® Source

Select Bluetooth® and follow the

E100027

instructions on the screen.

1. Press the button to display the menu.

Note: When pairing a new device, you can

choose to download contacts, set this as

the primary device and enable Emergency

Assistance.

2. Repeatedly press the button to scroll

to the Bluetooth® device.

3. Press the OK button.

Press the button to play the

track. Press the button again to

pause the track.

510

Focus (CGE) Vehicles Built From: 15-03-2021, CG3784en enGBR, Edition date: 202012, First-Printing

Audio System

Press the button to skip to the

PLAYING MEDIA FROM A USB

DEVICE-VEHICLESWITHOUT:

SYNC

next track.

Press and hold the button to fast

forward through the track.

Supported Audio File Formats

You can play audio file formats including

MP3, WMA, WAV, M4A, M4B, AAC, and

FLAC.

Press the button once to return

to the beginning of the track.

Repeatedly press the button to

return to previous tracks.

Press and hold the button to fast rewind.

Note: Not all functions are supported by all

Note: The NTFS file system is not

supported.

phones.

Selecting the USB Device

STREAMING BLUETOOTH

AUDIO - VEHICLES WITH:

SYNC 2.5

Press the button to display the

menu.

E100027

Repeatedly press the button to scroll to

your USB device.

Press the OK button.

Check the compatibility of your device on

the local Ford website.

Pair your device. See Connecting a

Bluetooth® Device (page 510).

Playing from the USB Device

Press the button to play a track.

Press the button again to pause

the track.

Select the audio option on the

feature bar.

Select Sources.

Press the button to skip to the

next track.

Select the Bluetooth® option.

Press and hold the button to fast

forward through the track.

Press the button to play the

track. Press the button again to

pause the track.

Press the button once to return

to the beginning of a track.

Repeatedly press the button to

Press the button to skip to the

next track.

return to previous tracks.

Press and hold the button to fast rewind.

Press and hold the button to fast

forward through the track.

Sorting by Categories

Press the button once to return

to the beginning of the track.

Repeatedly press the button to

return to previous tracks.

You can also sort and play music by

specific categories, for example artist or

album.

Press the OK button to view the available

Press and hold the button to fast rewind.

categories.

511

Focus (CGE) Vehicles Built From: 15-03-2021, CG3784en enGBR, Edition date: 202012, First-Printing

Audio System

Sorting by Categories

You can also sort and play music by

specific categories, for example artist or

album.

PLAYING MEDIA FROM A USB

DEVICE - VEHICLES WITH:

SYNC 2.5

Supported File Formats

USB PORT

The system supports the following file

formats:

USB ports may be in the following

•

MP3, M4A, M4B, WMA, WAV, AAC,

locations:

FLAC, APE and AIFF audio file formats.

•

On the instrument panel below the

climate control. See Visual Search

(page 25).

ext2, exFAT, FAT, FAT32, NTFS and

HFS+ file systems.

In the center console.

Selecting the USB Device

Connect your device to the USB port.

You can use the USB port to charge a

device only when the engine is running.

Select the audio option on the

feature bar.

APPS - VEHICLES WITH: SYNC

2.5

E100027

Select Sources.

Select the USB option.

Note: We recommend that you check your

data plan before using your apps through

the system. Using them could result in

additional charges.

Note: We recommend that you check the

app provider's terms and conditions and

privacy policy before using their app.

Note: Make sure that you have an active

account for apps that you want to use

through the system.

Playing from the USB Device

Press the button to play a track.

Press the button again to pause

the track.

Press the button to skip to the

next track.

Press and hold the button to fast

Note: Some apps will work with no setup.

forward through the track.

Others require you to configure some

personal settings before you can use them.

Press the button once to return

to the beginning of a track.

Using Apple CarPlay

Switching Apple CarPlay On

Repeatedly press the button to

return to previous tracks.

Press and hold the button to fast rewind

through the track.

1. Connect your device to a USB port.

2. Follow the instructions on the

touchscreen.

Note: Certain features of the system are

not available when you are using Apple

CarPlay.

512

Focus (CGE) Vehicles Built From: 15-03-2021, CG3784en enGBR, Edition date: 202012, First-Printing

Audio System

Switching Apple CarPlay Off

Note: You might need to enable Android

Auto from the settings menu.

Select the settings option on the

Note: Certain features of the system are

not available when you are using Android

Auto.

feature bar.

1. Select Apple CarPlay preferences.

2. Disable Apple CarPlay.

Switching Android Auto Off

Select the settings option on the

Using Apps on an iOS Device

feature bar.

Note: For more information about available

apps, refer to the local Ford website.

1. Select Android Auto preferences.

2. Disable Android Auto.

When you start an app through the system

for the first time, you could be asked to

grant certain permissions. You can review

and change the permissions that you have

granted at any time when your vehicle is

not moving.

Using Apps on an Android Device

Note: For more information about available

apps, refer to the local Ford website.

When you start an app through the system

for the first time, you could be asked to

grant certain permissions. You can review

and change the permissions that you have

granted at any time when your vehicle is

not moving.

Select the apps option on the

feature bar.

1. Switch Apple CarPlay off.

2. Connect your device to a USB port.

3. Start the apps on your device that you

Select the apps option on the

want to use through the system.

feature bar.

Note: If you close the apps on your device,

you will not be able to use them through the

system.

4. Select Find mobile apps.

Note: The system searches and connects

to compatible apps that are running on your

device.

1. Switch Android Auto off.

2. Pair your device.

3. Start the apps on your device that you

want to use through the system.

Note: If you close the apps on your device,

you will not be able to use them through the

system.

4. Select Find mobile apps.

5. Select the app that you want to use on

the touchscreen.

Note: The system searches and connects

to compatible apps that are running on your

device.

Using Android Auto

Switching Android Auto On

5. Select the app that you want to use on

1. Connect your device to a USB port.

the touchscreen.

2. Follow the instructions on the

touchscreen.

513

Focus (CGE) Vehicles Built From: 15-03-2021, CG3784en enGBR, Edition date: 202012, First-Printing

Audio System

Apps Troubleshooting

Symptom

Possible Cause and Resolution

Incompatible device.

The system cannot find any

apps.

–

•

You will need an Android device with OS 2.3 or

higher or an iOS 3GS device with iOS 5.0 or higher.

Pair and connect your Android device to find

AppLink compatible apps. Connect your iOS device

to a USB port to find AppLink compatible apps.

I have a compatible device

and it is correctly connected

but the system still cannot

find any apps.

–

AppLink compatible apps not installed on your device.

Download and install the latest version of the app.

AppLink compatible apps not running on your device.

•

Start the apps to allow the system to find them

and make sure you sign in to any apps if required.

–

Incorrect app settings.

•

Check and adjust the app settings on your device

and allow the system to access the app if required.

I have a compatible device,

it is correctly connected and

my apps are running but the

system still cannot find any

apps.

Apps failed to fully close.

Restart the apps and try again.

•

I have an Android device

that is correctly connected,

I have restarted my apps

and they are running but the

system still cannot find

them.

–

An issue on some older versions of the Android oper-

ating system could result in apps not being found.

•

Switch Bluetooth® off and on again to force the

system to reconnect to your device.

514

Focus (CGE) Vehicles Built From: 15-03-2021, CG3784en enGBR, Edition date: 202012, First-Printing

Audio System

Symptom

Possible Cause and Resolution

Cable connection issue.

I have an iOS device that is

correctly connected, I have

restarted my apps and they

are running but the system

still cannot find them.

–

•

Disconnect the cable from your device, wait for a

moment and then connect it again to force the

system to reconnect to your device.

I have an Android device

running a media app which

the system has found but I

cannot hear the sound or

the sound is very quiet.

Device volume is low.

Turn the volume up on your device.

•

I have an Android device

running a number of

compatible apps but the

system cannot find all of

them.

Device limitation. Some Android devices have a limited

number of Bluetooth® ports that apps can use to

connect. If you have more apps running on your device

than the number of available Bluetooth® ports, the

system cannot find all of them.

•

Close some of the apps to allow the system to find

those that you want to use.

Note: This only works when connected via

Bluetooth®. See Connecting a

USING VOICE RECOGNITION

Phone Voice Service

This system allows you to use the voice

recognition features of your phone and

focus on your driving.

Bluetooth® Device (page 510).

Note: When using voice recognition use the

language set on the device.

Note: We recommend that you check your

data plan before using your phone voice

service through the system. Using them

could result in additional charges.

Press the voice control button

on the steering wheel.

E142599

515

Focus (CGE) Vehicles Built From: 15-03-2021, CG3784en enGBR, Edition date: 202012, First-Printing

Audio System

AUDIO SYSTEM – TROUBLESHOOTING - VEHICLES WITH: SYNC

2.5

Symptom

Possible Cause and Resolution

The system is not func-

tioning.

•

You can reset the system to restore functionality that has

stopped working.

•

The system reset is designed to restore functionality

and does not delete any personal data that you have

stored.

I want to delete personal

data from the system.

•

A master reset is required to restore the system back to

factory settings.

•

This deletes any personal data that you have stored.

The system is not up to

date.

The latest version has not been installed.

•

You can download the latest version or set the system

to automatically update.

3. Insert a USB drive into your computer.

Resetting the System

1. Simultaneously press and hold the

seek up and the audio unit power

buttons until the screen goes black.

Note: The USB drive needs to be empty and

meet the minimum requirements detailed

on the website.

4. Follow the instructions provided to

download the update to the USB drive.

2. Wait three minutes to allow the system

to complete the reset.

Installing an Update

Updating the System

Note: You can use the system when an

installation is in progress.

Note: We may need to update operating

system software on your vehicle, including

security updates and bug fixes, to keep

connected services current, like Vehicle

Hotspot, without prior notice to you.

1. Disconnect all other USB devices from

the USB ports.

2. Connect the USB drive with the update

to a USB port.

UpdatingtheSystemUsingaUSBDrive

Note: Installation starts automatically

within 10 minutes.

Downloading an Update

Updating the System Using a Wi-Fi

1. Go to the system update page on the

Network Connection

local Ford website.

Connecting to a Wi-Fi Network

2. Download the update.

Note: The website notifies you if an update

Select the settings option on the

is available.

feature bar.

516

Focus (CGE) Vehicles Built From: 15-03-2021, CG3784en enGBR, Edition date: 202012, First-Printing

Audio System

1. Select Wi-Fi.

2. Select View available networks.

3. Select an available network.

Note: Enter the network password to

connect to a secure network.

Switching Automatic System Updates

On

Select the settings option on the

feature bar.

1. Select Automatic updates.

2. Switch automatic system updates on.

The system is now set to check for and

receive system updates when it is

connected to a Wi-Fi network.

Note: You can use the system when a

download is in progress.

Note: If the system is disconnected from

the Wi-Fi network when a download is in

progress, the download continues the next

time the system is connected to a Wi-Fi

network.

Master Reset

Select the settings option on the

feature bar.

1. Select General.

2. Select Master reset.

3. Select Continue.

Note: If you carry out a master reset, the

system does not remove your vehicle from

your vehicle network carrier’s account. To

remove your vehicle from the account,

contact your vehicle network carrier.

Note: If you carry out a master reset, the

system removes any authorized users and

personal data.

517

Focus (CGE) Vehicles Built From: 15-03-2021, CG3784en enGBR, Edition date: 202012, First-Printing

Audio System for Your Ford Focus 4 Door 2023

Popular Manuals