Get SYNC 3 -> Electric Vehicle Information Guide for Ford Kuga SUV 2020

SYNC™ 3

Live Traffic (If Equipped)

Navigation Map Updates

Please check the local Ford website or

contact your dealership for navigation map

updates.

Live traffic provides near real-time traffic

information to help you plan the fastest

route to your destination. You must have

an active subscription for Live Traffic.

HERE is the digital map provider for the

navigation application. If you find map

data errors, you can report them directly

to HERE by visiting www.here.com. HERE

evaluates all reported map errors and

responds with the result of their

investigation by e-mail.

ELECTRIC VEHICLE

INFORMATION^{(IF EQUIPPED)}

Power Flow

The Power Flow information for

your plug-in hybrid vehicle is

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available through the Home

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screen or under Apps.

Traffic congestion.

Road closure.

Live traffic active.

Urgent warning.

Traffic incident.

Vehicle Operational States

Power will flow to or from the front and

rear wheels depending on operational

state and drive conditions.

•

Idling: The vehicle is running and in Park

(P). The engine and, or the high voltage

battery are on.

Switching Live Traffic On

•

Electric Driving: The vehicle is running

and in Drive (D) or Neutral (N). The

high voltage battery provides power to

the wheels.

Note: Make sure that the modem is

enabled. See Connecting the Vehicle to

a Mobile Network (page 426).

1. Select Settings.

•

Hybrid Driving: The vehicle is running

and in Drive (D) or Neutral (N). The

engine and the high voltage battery

provide power to the wheels.

Engine Driving: The vehicle is running

and in Drive (D) or Neutral (N). The

engine provides power to the wheels.

2. Select FordPass Connect.

3. Select Connectivity settings.

4. Switch Vehicle connectivity on.

5. Switch Location on.

6. Switch Vehicle data & Remote ctrl on.

7. Switch Live Traffic on.

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SYNC™ 3

•

Regenerative Braking: The vehicle is

•

Normal Operation: The engine is on to

running in Drive gear and is slowing

down. Power captured by the

optimize vehicle operation. The vehicle

returns to electric operation when

possible.

regenerative braking system is sent

back to the high voltage battery.

Charging: The vehicle is plugged in and

the high voltage battery is being

charged.

•

Low Use: The engine is on to maintain

engine oil quality. The vehicle returns

to electric operation when low engine

use mode is complete. See Plug-In

Hybrid Vehicle Operation (page 184).

Engine Braking Active: The engine is on

to provide increased powertrain

braking. This can occur when you turn

on the grade assist feature, when

speed control is on or when driving with

your foot off the accelerator pedal.

Turning off grade assist or speed

control may allow the vehicle to return

to electric operation.

Engine On Due To

The following conditions help to explain

why the engine is on, and what you can do

to allow all electric operation.

•

Drive Power: The engine is on due to

accelerator pedal pressure or speed

control activation. Reduce pressure on

the accelerator pedal or switch off the

speed control to return to full electric

mode.

High Speed: The engine is on because

the vehicle speed exceeds the level for

full electric operation. Reduce the

speed to return to electric operation.

Heater Setting: The engine is on

because of the heater setting. Reduce

or turn off the heater setting to return

to electric operation.

Neutral Gear: The engine is on because

the vehicle is in Neutral (N). Shift out

of neutral gear to return to electric

operation.

Engine Cold: The engine is on because

it is cold. The vehicle returns to electric

operation once the engine is sufficiently

warm.

Battery Charging: The engine is on to

charge the high-voltage battery. The

vehicle returns to electric operation

once the battery is charged.

•

Battery Temperature: The engine is on

due to high or low high-voltage battery

temperature. This is a normal operating

condition. The vehicle returns to

•

electric operation when possible.

Drive Mode: The engine is on due to the

drive mode selection. Select an

appropriate drive mode for electric only

operation.

Charge Settings

The Charge Settings information

for your plug-in hybrid vehicle is

available through the Home

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screen or under Vehicle Settings. To

Improve your charging experience, your

vehicle has the following convenience

features.

Low Gear: The engine is on because

the vehicle is in low gear. Shift out of

low gear to return to electric operation.

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SYNC™ 3

Charge Times

Departure Times

Once you set up Charge Times for a

Setting Departure Times allows you to

control charging schedules and have the

vehicle cabin heated or cooled while

plugged in, so your vehicle is ready to drive

when you are. By setting a departure time

your vehicle can use your charge time

settings to minimize your electricity costs

but still prioritize finishing charging before

your scheduled departure. A calendar view

allows you to program two departure times

per day for each day of the week.

specific charging location, your vehicle

prioritizes charging based on your preferred

time settings. You can set two preferred

charging time windows for weekdays and

two for weekends. This feature allows you

to take advantage of electric utility rate

plans that offer lower pricing during certain

times of day. Contact your utility company

to see what plans are available.

Note: You can also set up and use these

features using the FordPass app.

Note: You can also set up and use these

features using the FordPass app.

Charging Status

Displays the present state of the charging

system. See Charging the High Voltage

Battery (page 220).

Charging Status

Description and Action

Will charge when plugged in.

Your vehicle is unplugged and starts char-

ging when plugged in.

Will wait for preferred charge time.

Your vehicle is unplugged at a saved loca-

tion with Charge Times enabled. Charging

is scheduled to start at the time displayed

based on your charge time settings. You

must plug in prior to the start time shown

for the vehicle to begin charging at that

time.

Waiting for preferred charge time.

Your vehicle is plugged in at a saved loca-

tion with Charge Times enabled. Charging

starts at the time displayed, which is based

on your Charge Times settings.

Charging.

Charged.

Your vehicle is plugged in and using power

to charge the high voltage battery or run

electrical systems.

Your vehicle is finished charging.

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SYNC™ 3

Charging Status

Description and Action

Vehicle charge fault.

Your vehicle is plugged in and there is a

fault within the vehicle charging system.

Unplug and plug back in. If the fault is still

present, contact your dealer.

Charge station fault.

Your vehicle is plugged in and a fault is

detected with the charge station or char-

ging cord. Check the charging cord and the

charge station or electrical supply.

Charge station not detected.

Incompatible charge station.

Charge station paused.

A charging coupler is plugged into the

vehicle but there is no connection with a

charging power source.

Your vehicle is plugged in but cannot

communicate with the charging station.

Contact the station provider.

Your vehicle is plugged in and charging is

paused at the charge station.

High Voltage Battery State of Charge

Charging Time Information

Displays estimates of how long your

vehicle will take to fully charge when

plugged into a high or low power charger.

Displays the remaining charge percentage

with 100% representing the total amount

of energy you can get from an external

charge.

•

High power estimate: The minimum

time to a 100% charge using a high

power charger.

Plug and Charging Status

Displays the plug and charging status

•

Low power estimate: The longest time

to a 100% charge using a low power

charger.

icons.

Not plugged in.

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When charging, the start and estimated

end time are displayed. When your vehicle

is not plugged in and at a location with

Charge Times enabled, the start and end

times display based on known charging

power.

Plugged in and not currently

charging.

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Plugged in and charging.

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Note: Charging durations and end times are

only estimates. Certain conditions may

result in longer charging times. See

Charging the High Voltage Battery (page

220).

Plugged in and waiting to charge

based on charge time settings.

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SYNC™ 3

4. Select an address from the Recent

Charge Preferences

Charge Locations screen.

Touch the button to access Charge Time

and Departure Time settings. Once set up,

additional information and settings are

displayed on the charge settings screen.

5. On the Confirm Location for Charge

Times screen, you can edit the location

name and set a max charge level as

desired. Once you have your desired

location name and max charge level,

select Continue to Schedule.

Charge Times On and Off Switch

This switch is visible when your vehicle is

at a saved Charge Times location. Use the

switch to turn your charge time settings on

and off for this location.

Note: Charging will stop when your vehicle

reaches the max charge level.

6. Select WEEKDAY or WEEKEND on the

Preferred Charge Times screen.

Charge Times Location Name and

7. On the Select preferred WEEKDAY or

WEEKEND Charge Times screen, use

the circular 24 hour clock to select your

charging time windows. You can select

up to two time windows by pressing

and dragging across the hour buttons.

When you have selected your preferred

times then press Next to return to the

Preferred Charge Times screen. Repeat

for WEEKEND or WEEKDAY as desired.

Once you are done setting preferred

charge times, press Save.

Charging Time Information

The location name displays when your

vehicle is at a saved Charge Times location.

The charging start time is displayed along

with the charging end time and associated

charge level.

Departure Times On and Off Switch

This switch is visible when you have at

least one departure time set. Use this

switch to turn all departure times on and

off. Switching departure times off does not

delete your settings.

Note: Selecting all or none of the 24 hours

results in any time of day given equal priority

for charging.

Next Departure Times and Cabin

8. Your saved location now shows on the

Charge Times screen. Select Done to

return to the main charge settings

screen. Whenever your vehicle is at a

saved charging location the charge

settings screen displays the location

name, and the charging times are

based on your Charge Time settings for

that location plus the next Departure

Time.

Note: Reaching your max charge level by

your next Departure Time is always the

priority. When Charge Times are set,

charging outside your preferred charging

time windows could be necessary in order

to finish by your next Departure Time.

Temperature

Displays the next departure time and

associated cabin temperature setting.

Charge Time Settings

Follow these steps to set a preferred

charge time for a charging location.

1. Select Charge Preferences on the

Charge Settings screen.

2. Select Charge Time Setup on the Edit

Charge Preferences screen.

3. Select Add New Location on the

Charge Times screen. You can also edit

settings for previously saved locations

from this screen.

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SYNC™ 3

Note: We recommend that you check your

Departure Time Settings

data plan before using your apps through

the system. Using them could result in

additional charges.

1. Select Charge Preferences on the

Charge Settings screen.

2. Select Departure Time Setup on the

Edit Charge Preferences screen.

3. Two time settings show for each day

of the week on the Departure Times

schedule screen. Select any one.

4. On the Departure Time settings screen,

set your desired departure time, cabin

temperature and days of the week to

repeat. Press Save.

5. Your settings are now shown on the

Departure Times schedule screen.

Press Back two times to return to the

main charge settings screen. The next

departure time and cabin temperature

setting display.

Note: Cabin conditioning can perform

differently depending on if you plug in with

the included convenience cord or a higher

power charging station. The power available

for conditioning is limited to the charging

station power available.

Note: Your vehicle may not always reach

the set cabin temperature due to charging

and ambient temperature conditions. This

is normal operation.

Note: We recommend that you check the

app provider's terms and conditions and

Note: Make sure that you have an active

account for apps that you want to use

through the system.

Note: Some apps will work with no setup.

Others require you to configure some

personal settings before you can use them.

Using Apps on an iOS Device

Select the apps option on the

feature bar.

1. If your device is connected via USB,

switch Apple CarPlay off. See Phone

(page 450).

2. Connect your device to a USB port or

pair and connect using Bluetooth.

3. If prompted to enable CarPlay, select

Disable.

4. Start the apps on your device that you

want to use through SYNC.

Note: If you close the apps on your device,

you will not be able to use them through the

system.

APPS

5. Select the app that you want to use on

Note: For more information about available

the touchscreen.

apps, supported devices and

Note: Connect your device to a USB port if

you want to use a navigation app. When

using a navigation app, keep your device

unlocked and the app open.

troubleshooting, refer to our local website.

When you start an app through the system

for the first time, you could be asked to

grant certain permissions. You can review

and change the permissions that you have

granted at any time when your vehicle is

not moving. See Settings (page 462).

Using Apps on an Android Device

Select the apps option on the

feature bar.

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SYNC 3 -> Electric Vehicle Information for Your Ford Kuga SUV 2020

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