Get Features -> Audio Error Messages Guide for Honda CR-V SUV 2023

Audio Error Messages

iPod/USB Flash Drive

If an error occurs while playing an iPod or USB flash drive, you may see the following

error messages. If you cannot clear the error message, contact a dealer.

Error Message

Solution

Appears when there is a problem with the audio system. Check if the device is

compatible with the audio system.

USB Error^{*1, *2}

A charging error has occurred with the

connected USB device. When safe please

check the compatibility of the device and

USB cable and try again.^*2

Appears when an incompatible device is connected. Disconnect the device. Then turn

the audio system off, and turn it on again. Do not reconnect the device that caused the

error.

Unsupported Ver^*1

Appears when an unsupported iPod is connected. If it appears when a supported iPod

is connected, update the iPod software to the newer version.

Unsupported Version^*2

Connect Retry^{*1, *2}

Appears when the system does not acknowledge the iPod. Reconnect the iPod.

Appears when the files in the USB flash drive are copyright protected or an unsupported

format. This error message appears for about three seconds, then plays the next song.

Unplayable File^{*1, *2}

iPod

Appears when the iPod is empty.

USB flash drive

No Song^*1

No Data^*2

Appears when the USB flash drive is empty or there are no MP3, WMA, AAC, or WAV

files in the USB flash drive.

iPod and USB flash drive

Check that compatible files are stored on the device.

Appears when an unsupported device is connected. If it appears when a supported

device is connected, reconnect the device.

Unsupported^{*1, *2}

*1:Models with color audio system

*2:Models with Display Audio

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uuAudio Error MessagesuiPod/USB Flash Drive

Error Message

Device No Response^*1

Solution

Appears when the system does not communicate with a connected device. If it appears

when a device is connected, contact your place of device purchase.

Appears when only a HUB is connected. If it appears, connect a USB flash drive to the

HUB.

HUB Unsupported^*1

*1:Models with color audio system

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uuAudio Error MessagesuPandora®

Pandora®

If an error occurs while playing Pandora®, you may see the following error messages.

If you cannot clear the error message, contact a dealer.

Models with color audio system

Error Message

Solution

Appears when no device is connected.

Check the Bluetooth® and USB connection.

No Device Connected

Appears when no data is available with Pandora® activated. Reboot

the app and reconnect the device.

No Data

Appears when any station is not selected. Select a station from the

station list on the device.

To begin listening, select a station from the stations list.

PANDORA ver unsupport.

Appears when Pandora® version is not supported. Update Pandora®

to the latest version.

No station list on device.

Use device to create station.

Appears when there is no station list on the device. Use the device to

create a station.

PANDORA system maintenance.

Appears when the Pandora® server is in maintenance. Try again later.

Appears you do not log in to Pandora®. Log in to Pandora®.

Unable to play PANDORA. When stopped, log-in to

PANDORA.

Appears when the network is deteriorated. Move the vehicle and

check the reception of the signal.

No network connectivity.

Appears when the sending the data is failed for ten times and the

device may have a malfunction. Try again later. Move the vehicle and

check the reception of the signal.

Unable to play PANDORA. Please try again later.

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uuAudio Error MessagesuPandora®

Error Message

Solution

Unable to play PANDORA. Music licensing restricts play in

this area.

Appears when the vehicle is in the restricted area to listen the music.

Move the vehicle and check the reception of the signal.

Appears when an incompatible device is connected. In order to have

any problems on a connected device, there is a possibility that the

audio system cannot be recognized the device. Contact a dealer.

Please check owners manual

Models with Display Audio

Error Message

Solution

Appears when there is no station list on the device. Use the device

to create a station.

To begin listening, select a station from the Stations list.

Appears when you try to skip a song or select Like/Dislike over the

predetermined number of times in an hour.

Unable to rate track. Please try again.

Unable to play PANDORA. Please try again later.

No Data

Appears when the commanded operation fails. Try again later.

Appears when no data is available with Pandora® activated. Reboot

the app and reconnect the device.

Appears when Pandora® version is not supported. Update Pandora®

to the latest version.

PANDORA App version is not supported.

PANDORA system maintenance.

Appears when the Pandora® server is in maintenance. Try again

later.

Continued

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uuAudio Error MessagesuAndroid/Apps

Error Message

Solution

Appears when Pandora® is unable to play music. Check your device.

Unable to connect Pandora. When stopped, check your

mobile phone

Appears when Pandora® app is not installed on your device. Install

Pandora® app to your device.

Models with Display Audio

Android/Apps

If an error occurs while using the audio system or apps, you may see the following

error messages. If you cannot clear the error message, contact a dealer.

Error Message^*1

Solution

Unfortunately, **** has

stopped.

Error has occurred within app, select OK on the screen to close the app.

App is not responding.

Select Wait if you can wait for a response from app a little longer. If it does not respond even if you keep

waiting, select OK to close the app and start it up. If the error message continues, perform Factory Data

Reset.

**** is not responding.

Would you like to close it?

2 Defaulting All the Settings P. 394

*1:****part is variable characters, and will change depending upon where an error

occurs.

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Features -> Audio Error Messages for Your Honda CR-V SUV 2023

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