Get Features -> Audio Error Messages Guide for Honda Hr-V SUV 2020

Audio Error Messages

CD Player^*

If a disc error occurs, you may see the following error messages.

Error Message

Unplayable File

Cause

Solution

• Current track/file will be skipped. The next supported track/file

Track/file format not supported

plays automatically.

Bad Disc

• Press the

(eject) button and remove the disc, and check that

Please check

owners manual.

Push Eject

the error message is cleared.

• Check that the disc is not damaged or deformed, and insert the

disc again.

Mechanical error

Servo error

2 Protecting CDs P. 331

Mecha Error

• If the error message reappears, press the

the disc.

button, and pull out

• Insert a different disc.

Bad Disc

Please check

owners manual.

If the new disc plays, there is a problem with the first disc.

• If the error message repeats, or the disc cannot be removed,

contact a dealer.

Do not try to force the disc out of the player.

• Check that the disc is not damaged or deformed.

2 Protecting CDs P. 331

Check Disc

Heat Error

Disc error

• Turn the audio system off and allow the player to cool down until

the error message is cleared.

High temperature

* Not available on all models

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uuAudio Error MessagesuiPod/USB Flash Drive

iPod/USB Flash Drive

If an error occurs while playing an iPod or USB flash drive, you may see the following

error messages. If you cannot clear the error message, contact a dealer.

Error Message

Solution

Appears when there is a problem with the USB adapter unit. Check if the device is compatible

with the USB adapter unit.

USB Error

A charging error has occurred with

the connected USB device.

When safe please check the

compatibility of the device and USB

cable and try again^*1

Appears when an incompatible device is connected. Disconnect the device. Then turn the

audio system off, and turn it on again. Do not reconnect the device that caused the error.

Bad USB Device^*2

Unsupported Version^*1

Unsupported Ver^*2

Appears when an unsupported iPod is connected. If it appears when a supported iPod is

connected, update the iPod software to the newer version.

Connect Retry^*1

Appears when the system does not acknowledge the iPod. Reconnect the iPod.

Retry Connection^*2

Appears when the files in the USB flash drive are DRM or an unsupported format. This error

message appears for about 3 seconds, then plays the next song.

Unplayable File

*1:Display audio system

*2:Color audio system

324

uuAudio Error MessagesuiPod/USB Flash Drive

Error Message

Solution

iPod

Appears when the iPod is empty.

No Data^{*1, *2}

USB flash drive

USB No Song^*2

iPod No Song^*2

Appears when the USB flash drive is empty or there are no MP3, WMA, or AAC files in the

USB flash drive.

iPod and USB flash drive

Check that compatible files are stored on the device.

Appears when an unsupported device is connected. If it appears when a supported device is

connected, reconnect the device.

Unsupported

*1:Display audio system

*2:Color audio system

325

uuAudio Error MessagesuPandora®

U.S. models

Models with display audio system

Pandora®

If an error occurs while playing Pandora®, you may see the following error messages.

If you cannot clear the error message, contact a dealer.

Error Message

Solution

No active station. Please select one.

• Appears when there is no station list on the device. Use the

device to create a station.

Unable to rate this track. Please try again.

You've reached your skip limit.

Oops! Your station list is full.

• Appears when the number of stations that can be created is

Please delete an existing station in order to add more.

exceeded. Follow the message.

Unable to create new station. Please try again.

Unable to play Pandora. Please try again later.

• Appears when the commanded operation is failed. Try again

later.

Unable to save bookmark.

Try again later.

This Pandora station is currently not available. Please select • Appears when the station you selected is not available. Change a

another station.

station, or try again later.

• Appears when you have not logged into Pandora®. Follow the

message.

Unable to play Pandora. When stopped, log-in to Pandora.

326

uuAudio Error MessagesuPandora®

Error Message

Solution

Unable to connect to Pandora. When stopped, check your

mobile phone.

No Internet Connection. Pandora will automatically resume

when the connection is restored.

• Appears when failed to connect. Check your device and try

again.

Unable to play Pandora. Please try again later.

Connect Retry

• Appears when you travel outside the Pandora® service coverage

areas. Pandora® can only be played in U.S. and will not work in

other countries.

Unable to play Pandora in this country.

Unsupported

• Appears when the device is not supported. Use another device.

Unsupported Version

• Appears when Pandora® version is not supported. Update

Pandora® to the latest version.

Pandora app version is unsupported. When stopped, please

update the app.

Unable to connect to the device. Please make sure the

phone’s Bluetooth setting is ON and try again.

• Appears when Pandora® is unable to play music. Check the

Bluetooth status on your device.

• Appears when no data is available with Pandora® activated.

Reboot the app and reconnect the device.

No Data

A charging error has occurred with the connected USB

device.

When safe please check the compatibility of the device and

USB cable and try again.

• Appears when an incompatible device is connected. Disconnect

the device. Then turn the audio system off, and turn it again. Do

not reconnect the device that caused the error.

327

uuAudio Error MessagesuAndroid/Apps

Models with display audio system

Android/Apps

If an error occurs while using the audio system or apps, you may see the following error messages. If you cannot clear the error message,

contact a dealer.

Error Message^*1

Solution

Error has occurred within app, select OK on the screen to close the app. Unless it is a fatal error, it would

return to normal if you startup the app.

If it does not return to normal even after starting up the app, press and hold the

Unfortunately, **** has

stopped.

(power) button to

perform the forced reset. If it still does not get back to normal, you need Factory Data Reset.

2 Defaulting All the Settings P. 366

App is in a busy state.

Select Wait if you can wait for a response from app a little longer. If it does not respond even if you keep

waiting, select OK to close the app and start it up. When it does not return to normal, press and hold

**** is not responding.

Would you like to close it?

the

(power) button to perform the forced reset. You also need Factory Data Reset.

2 Defaulting All the Settings P. 366

*1:****part is variable characters, and will change depending upon where an error occurs.

328

Features -> Audio Error Messages for Your Honda Hr-V SUV 2020

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