What to do in an emergency -> Towing for Your Hyundai Kona SUV 2020

TOWING  
Towing Service  
On 2WD vehicles, it is acceptable to  
tow the vehicle with the rear wheels  
on the ground (without dollies) and  
the front wheels off the ground. If any  
of the loaded wheels or suspension  
components are damaged or the  
vehicle is being towed with the front  
wheels on the ground, use a towing  
dolly under the front wheels.  
CAUTION  
Do not tow the vehicle with the  
front wheels on the ground as  
this may cause damage to the  
vehicle.  
When being towed by a commercial  
tow truck and wheel dollies are not  
used, the front of the vehicle should  
always be lifted, not the rear.  
If your vehicle is an AWD vehicle, it  
must be towed with a wheel lift and  
dollies or flatbed equipment with all  
the wheels off the ground.  
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Do not tow with sling-type  
equipment. Use a wheel lift or  
flatbed equipment.  
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[A] : Dollies  
CAUTION  
If emergency towing is necessary,  
we recommend having it done by an  
authorized HYUNDAI dealer or a  
An AWD vehicle should never  
be towed with the wheels on the  
ground. This can cause serious  
damage to the transaxle or the  
AWD system.  
commercial  
tow-truck  
service.  
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Proper lifting and towing procedures  
are necessary to prevent damage to  
the vehicle. The use of wheel dollies  
or flatbed is recommended.  
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What to do in an emergency  
2. Remove the hole cover pressing  
the lower part of the cover on the  
front or rear bumper.  
3. Install the towing hook by turning it  
clockwise into the hole until it is  
fully secured.  
Removable Towing Hook  
WARNING  
Front  
If your vehicle is equipped with  
a rollover sensor, place the igni-  
tion switch in the LOCK/OFF or  
ACC position when the vehicle  
is being towed. The side impact  
and curtain air bag may deploy  
if the sensor detects the situa-  
tion as a rollover.  
4. Remove the towing hook and  
install the cover after use.  
When towing your vehicle in an  
emergency without wheel dollies:  
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Rear  
1. Place the ignition switch in the  
ACC position.  
2. Place the shift lever in N (Neutral).  
3. Release the parking brake.  
CAUTION  
Failure to place the shift lever in  
N (Neutral) when being towed  
with the front wheels on the  
ground can cause internal dam-  
age to the transaxle.  
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1. Open the liftgate, and remove the  
towing hook from the tool case.  
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If a towing service is not available in Always follow these emergency tow-  
an emergency, your vehicle may be ing precautions:  
Emergency Towing  
Front  
temporarily towed using a cable or  
• Place the ignition switch in the  
chain secured to the emergency tow-  
ACC position so the steering  
ing hook at the front (or rear) of the  
wheel is not locked. (if equipped)  
vehicle.  
• Place the shift lever in N (Neutral).  
Use extreme caution when towing  
• Release the parking brake.  
the vehicle with a cable or chain. A  
• Depress the brake pedal with more  
force than normal since you will  
have reduced braking perform-  
ance.  
• More steering effort will be  
required because the power steer-  
ing system will be disabled.  
driver must be in the vehicle to steer  
it and operate the brakes.  
Towing in this manner may be done  
only on hard-surfaced roads for a  
short distance and at low speeds.  
Also, the wheels, axles, power train,  
steering and brakes must all be in  
good condition.  
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Rear  
• Use a vehicle heavier than your  
own to tow your vehicle.  
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• The drivers of both vehicles should  
communicate with each other fre-  
quently.  
• Before emergency towing, check  
that the hook is not broken or dam-  
aged.  
CAUTION  
The driver must be in the vehi-  
cle for steering and braking  
operations when the vehicle is  
being towed. Passengers other  
than the driver must not be in  
the vehicle.  
• Fasten the towing cable or chain  
securely to the hook.  
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• Do not jerk the hook. Apply steady  
and even force.  
If towing is necessary, we recom-  
mend you have it done by an author-  
ized HYUNDAI dealer or a commer-  
cial tow truck service.  
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What to do in an emergency  
• The vehicle should be towed at a  
speed of 15 mph (25km/h) or  
less within the distance of 12  
miles (20km). (if equipped with  
dual clutch transmission)  
NOTICE  
Accelerate or decelerate the vehi-  
cle in a slow and gradual manner  
while maintaining tension on the  
tow rope or chain to start or drive  
the vehicle, otherwise tow hooks  
and the vehicle may be damaged.  
Tie-down Hook  
WARNING  
NOTICE  
To avoid damage to your vehicle  
and vehicle components when  
Do not use the tie-down hook(s)  
for towing purposes. If the tie-  
down hook(s) are used for tow-  
ing, the tie-down hook(s) or  
bumper will be damaged and  
this could lead to serious injury.  
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• Use a towing cable or chain less towing:  
than 16 feet (5 m) long. Attach a  
white or red cloth (about 12 inch  
(30 cm) wide) in the middle of the  
cable or chain for easy visibility.  
• Always pull straight ahead when  
using the towing hooks. Do not  
pull from the side or at a vertical  
angle.  
• Drive carefully so the towing cable  
or chain remains tight during tow-  
ing.  
• Before towing, check the automat-  
ic transaxle/dual clutch transmis-  
sion for fluid leaks under your vehi-  
cle. If the automatic transaxle/dual  
clutch transmission fluid is leaking,  
flatbed equipment or a towing dolly  
must be used.  
• Do not use the towing hooks to  
pull a vehicle out of mud, sand  
or other conditions from which  
the vehicle cannot be driven out  
under its own power.  
• Limit the vehicle speed to  
10mph (15km/h) and drive less  
than 1 mile (1.5km) when towing  
to avoid serious damage to  
transmission. (if equipped with  
automatic transmission)  
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