Get Convenience features -> Accessing your vehicle Guide for Hyundai Santa Fe SUV 2023

05

ACCESSING YOUR VEHICLE

Remote key (if equipped)

WARNING

Do not leave the keys in your

vehicle with unsupervised children.

Unattended children could place the

key in the ignition switch and may

operate power windows or other

controls, or even make the vehicle

move, which could result in serious

injury or death.

Unlocking

To unlock:

OPD046001

1. Press the Door Unlock button (2) on

the remote key.

Your HYUNDAI uses a remote key, which

you can use to lock or unlock the driver

and passenger doors or the liftgate.

1. Door Lock

2. Door Unlock

3. Liftgate Open

4. Panic

2. The doors will unlock. The hazard

warning lights will blink two times.

Also, the side view mirror will unfold,

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from the User Settings mode on the

LCD display. For more details, refer to

“LCD Display” in chapter 4.

Locking

To lock :

Information

After unlocking the doors, the doors will

lock automatically after 30 seconds unless

a door is opened.

1. Close all doors, engine hood and

liftgate.

2. Press the Door Lock button (1) on the

remote key.

3. The doors will lock. The hazard

warning lights will blink. Also, the side

view mirror will fold, if ‘Convenience

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unlock’ is selected from the User

Settings mode on the LCD display. For

more details, refer to “LCD Display”

in chapter 4.

Panic alarm

The horn sounds and the hazard warning

lights blink for about 30 seconds if this

button is pressed for more than 0.5

seconds. To stop the horn and lights,

press any button on the transmitter.

4. Make sure the doors are locked by

checking the position of the door lock

button inside the vehicle.

5-5

Convenience features

Mechanical key

Information

The word “HOLD” is written on the

button to inform you that you must press

and hold the button for more than one

second.

Start-up

For detailed information refer to “Key

Ignition Switch” in chapter 6.

NOTICE

OPD046003

To prevent damaging the remote key:

If the remote key does not operate

normally, you can lock or unlock the door

by using the mechanical key.

To unfold the key, press the release

button then the key will unfold

automatically.

śꢀ Keep the remote key away from

water or any liquid and fire. If

the inside of the remote key gets

damp (due to drinks or moisture),

or is heated, internal circuit may

malfunction, excluding the car from

the warranty.

To fold the key, fold the key manually

while pressing the release button.

śꢀ Avoid dropping or throwing the

remote key.

NOTICE

śꢀ Protect the remote key from extreme

temperatures.

Do not fold the key without pressing the

release button. This may damage the

key.

Remote key precautions

The remote key will not work if any of the

following occur:

śꢀ The key is in the ignition switch.

śꢀ You exceed the operating distance

limit (about 10 m [30 feet]).

śꢀ The remote key battery is weak.

śꢀ Other vehicles or objects may be

blocking the signal.

śꢀ The weather is extremely cold.

śꢀ The remote key is close to a radio

transmitter such as a radio station or

an airport which can interfere with

normal operation of the remote key.

5-6

05

When the remote key does not work

correctly, open and close the door

with the mechanical key. If you have

a problem with the remote key, it is

recommended that you contact an

authorized HYUNDAI dealer.

Battery replacement

If the remote key is in close proximity to

your mobile phone, the signal could be

blocked by your mobile phone’s normal

operational signals.

This is especially important when the

phone is active such as making and

receiving calls, text messaging, and/ or

sending/receiving emails.

OPD046002

Avoid placing the remote key and your

mobile phone in the same location and

always try to maintain an adequate

distance between the two devices.

Battery Type: CR2032

1. Insert a slim tool into the slot and

gently pry open the cover.

2. Remove the old battery and insert the

new battery. Make sure the battery

position is correct.

3. Reinstall the rear cover of the remote

key.

If you suspect your remote key might

have sustained some damage, or you feel

your remote key is not working correctly,

it is recommended that you contact an

authorized HYUNDAI dealer.

Information

This device complies with Part 15 of the

FCC rules.

Operation is subject to the following three

conditions:

1. This device may not cause harmful

interference.

2. This device must accept any

interference received, including

interference that may cause undesired

operation.

3. Changes or modifications not expressly

approved by the party responsible

for compliance could void the user’s

authority to operate the device.

WARNING

THIS PRODUCT CONTAINS A BUTTON

BATTERY.

If swallowed, a lithium button battery

can cause severe or fatal injuries within

2 hours. Keep batteries out of reach of

children.

If you think batteries may have been

swallowed or placed inside any part

of the body, seek immediate medical

attention.

NOTICE

Keep the remote key away from

electromagnetic materials that block

electromagnetic waves to the key

surface.

5-7

Convenience features

ꢀType C

Information

An inappropriately disposed

battery can be harmful to

the environment and human

health. Dispose of the battery

according to your local law(s)

and regulation.

Smart key (if equipped)

ꢀType A

OTMA050022

ꢀType D

OTM050003

ꢀType B

OTMA050021

1. Door lock

2. Door unlock

3. Panic

4. Remote Smart Parking Assist

(Forward)

5. Remote Smart Parking Assist

(Rearward)

6. Remote start

OTM050004

Your HYUNDAI uses a smart key, which

you can use to lock or unlock a door (and

liftgate) and even start the engine even

just carrying the key.

1. Door lock

2. Door unlock

3. Liftgate Open (Liftgate)

Liftgate Open / Close (Power liftgate)

4. Panic Open / Close

5. Remote Smart parking Assist

(Forward)

6. Remote Smart parking Assist

(Rearward)

7. Remote start

5-8

05

Locking your vehicle (Button type)

Locking your vehicle (Touch sensor

type)

OTM048000

OTMA050001

To lock :

1. Close all of the doors, the hood and

the liftgate.

1. Close all doors, engine hood and

liftgate.

2. Make sure you have the smart key in

your possession and touch either the

touch sensor on the door handle (the

engraved part) or press the Door Lock

button (1) on the smart key within 1

second.

2. Carry the smart key.

3. Either press the door handle button or

press the Door Lock button (1) on the

smart key.

4. The hazard warning lights will blink.

Also, the side view mirror will fold,

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approach’ is selected from the User

Settings mode on the LCD display. For

more details, refer to “LCD Display”

in chapter 4.

3. The doors, hood and trunk are locked.

The chime will sound once and the

hazard warning lights will blink.

śꢀ The door handle button will only

operate when the smart key is within

28~40 inches (0.7~1 m) from the

outside door handle.

5. Make sure the doors are locked by

checking the position of the door lock

button inside the vehicle.

śꢀ Make sure the doors are locked by

pulling the door handle.

śꢀ If you locked the door with the touch

sensor on the door handle, the doors

cannot be unlocked with the sensor

within 3 seconds.

5-9

Convenience features

Even though you press the outside

door handle button, the doors will not

lock and the chime will sound for three

seconds if any of the following occur:

Unlocking your vehicle

ꢀButton type

śꢀ The Smart Key is in the vehicle.

śꢀ The Engine Start/Stop button is in

ACC or ON position.

śꢀ Any door except the liftgate is open.

CAUTION

When you leave your vehicle with

the smart key, make sure to press the

button on the front door handle or

touch the touch sensor on the front

door handle to lock the doors after

close all of the doors, the hood and the

trunk. If you do not press the button

or touch the touch sensor firmly, the

doors might not be locked so please use

caution.

OTM048000

ꢀTouch sensor type

WARNING

OTM050005

Do not leave the Smart Key in your

vehicle with unsupervised children.

Unattended children could press the

Engine Start/ Stop button and may

operate power windows or other

controls, or even make the vehicle

move, which could result in serious

injury or death.

1. Make sure you have the smart key in

your possession.

2. Press the Door Unlock button (2) on

the smart key, press the button on the

front door handle or touch the door

unlock sensor inside of the front door

handle to unlock the doors.

3. All of the doors will unlock. When the

doors unlock, the hazard warning

lights will blink two times and the

chime will sound.

śꢀThe door handle button will only

operate when the smart key is

within 28~40 inches (0.7~1 m) from

the outside door handle.

śꢀIf you do not open the door after

unlocking within 30 seconds, it will

return to the lock mode.

śꢀIf you unlocked the door with the

door handle, the doors cannot be

locked with the sensor within 2

seconds.

5-10

05

Opening the liftgate

To open the liftgate:

Remotely moving vehicle forward or

reverse (if equipped)

With the smart key, the driver can move

the vehicle forward or reverse using the

Forward or Reverse button on the smart

key.

For more details, refer to “Remote

Smart Parking Assist (RSPA)” section in

chapter 7.

1. Make sure you have the smart key in

your possession.

2. Press either the liftgate open/close

button on the vehicle or press and

hold the liftgate open button on the

smart key for more than one second.

The hazard warning lights will blink

two times and the liftgate will open.

Panic alarm

Remotely starting vehicle

(if equipped)

You can start the vehicle using the

Remote Start button on the smart key.

The horn sounds and the hazard warning

lights blink for about 30 seconds if this

button is pressed for more than 0.5

seconds. To stop the horn and lights,

press any button on the transmitter.

To start the vehicle remotely:

1. Press the door lock button on the

smart key within 32 feet (10 m) from

the vehicle.

2. Press the Remote Start button for

more than 2 seconds within 4 seconds

after pressing the door lock button.

Start-up

You can start the vehicle without

inserting the key.

For more details, refer to the “Engine

Start/Stop Button” section in chapter 6.

3. The hazard warning lights will blink

and the engine will start.

4. To turn off the remote start function,

press the Remote Start button once.

Information

If the smart key is not moved for some

time, the detection function for smart key

operation will pause. Lift the smart key to

activate the detection again.

Information

śꢀ The vehicle must be in P (Park) for the

NOTICE

To prevent damaging the smart key:

remote start function to start.

śꢀ The engine turns off if you get on the

śꢀ Keep the smart key in a cool,

dry place to avoid damage or

malfunction. Exposure to moisture

or high temperature may cause

the internal circuit of the smart key

to malfunction which may not be

covered under warranty.

vehicle without a registered smart key.

śꢀ The engine turns off if you do not get

on the vehicle within 10 minutes after

remotely starting the vehicle.

śꢀ The Remote Start button may not

operate if the smart key is not within 32

feet (10 m).

śꢀ Avoid dropping or throwing the

śꢀ The vehicle will not remotely start if the

smart key.

engine hood or liftgate is opened.

śꢀ Protect the smart key from extreme

śꢀ Do not idle the engine for a long period.

temperatures.

5-11

Convenience features

Mechanical key

Loss of a smart key

If the Smart Key does not operate

normally, you can lock or unlock the

driver’s door by using the mechanical

key.

To remove the mechanical key from the

smart key FOB:

A maximum of two smart keys can

be registered to a single vehicle. If

you happen to lose your smart key,

it is recommended that you should

immediately take the vehicle and

remaining key to your authorized

HYUNDAI dealer or tow the vehicle, if

necessary.

Smart key precautions

The smart key may not work if any of the

following occur:

śꢀ The smart key is close to a radio

transmitter such as a radio station or

an airport which can interfere with

normal operation of the transmitter.

śꢀ The smart key is near a mobile two

OFE048007

way radio system or a mobile phone.

Press and hold the release button (1) and

remove the mechanical key (2). Insert the

mechanical key into the key hole on the

door.

To reinstall the mechanical key, put the

key into the hole and push it until a click

sound is heard.

śꢀ Another vehicle’s smart key is being

operated close to your vehicle.

If the smart key does not work correctly,

open and close the door with the

mechanical key. If you have a problem

with the smart key, it is recommended to

contact an authorized HYUNDAI dealer.

If the smart key is in close proximity to

your mobile phone, the signal could be

blocked by your mobile phone’s normal

operational signals. This is specifically

relevant when the phone is active such

as making and receiving calls, text

messaging, and/or sending/receiving

emails. When possible, avoid keeping the

smart key and your mobile phone in the

same location such as a pants or jacket

pocket in order to avoid interference

between the two devices.

5-12

05

Battery replacement

If the Smart Key is not working properly,

try replacing the battery with a new one.

Battery Type: CR2032

To replace the battery:

Information

This device complies with Part 15 of the

FCC rules.

Operation is subject to the following three

conditions:

1. This device may not cause harmful

interference.

2. This device must accept any

interference received, including

interference that may cause undesired

operation.

3. Changes or modifications not expressly

approved by the party responsible

for compliance could void the user’s

authority to operate the device.

ODN8059266

NOTICE

If the Smart Key is not working properly,

try replacing the battery with a new one.

Remove the smart key cover by turning

the screwdriver clockwise by inserting

the screwdriver (-) into the hole.

śꢀ Keep the smart key away from

electromagnetic materials that

blocks electromagnetic waves to the

key surface.

śꢀ Always have the smart key with

you when leaving the vehicle. If the

smart key is left near the vehicle, the

vehicle battery may be discharged.

Battery Type: CR2032

To replace the battery:

1. Remove the mechanical key.

2. Use a slim tool to pry open the rear

cover of the smart key.

3. Remove the old battery and insert the

new battery. Make sure the battery

position is correct.

4. Reinstall the rear cover of the smart

key.

If you suspect your smart key might have

sustained some damage, or you feel

your smart key is not working correctly,

it is recommended that you contact an

authorized HYUNDAI dealer.

5-13

Convenience features

Do not attempt to alter this system

or add other devices to it. Electrical

problems could result that may make

your vehicle inoperable.

WARNING

THIS PRODUCT CONTAINS A BUTTON

BATTERY.

If swallowed, a lithium button battery

can cause severe or fatal injuries within

2 hours. Keep batteries out of reach of

children.

If you think batteries may have been

swallowed or placed inside any part

of the body, seek immediate medical

attention.

WARNING

In order to prevent theft of your

vehicle, do not leave spare keys

anywhere in your vehicle. Your

immobilizer password is a customer

unique password and should be kept

confidential.

Information

NOTICE

An inappropriately disposed

battery can be harmful to

the environment and human

health. Dispose of the battery

according to your local law(s) or

regulations.

The transponder in your key is an

important part of the immobilizer

system. It is designed to give years

of trouble-free service, however you

should avoid exposure to moisture,

static electricity and rough handling.

Immobilizer system malfunction could

occur.

Immobilizer system

The immobilizer system helps protect

your vehicle from theft. If an improperly

coded key (or other device) is used, the

engine’s fuel system is disabled.

When the Engine Start/Stop button

is pressed to the ON position, the

immobilizer system indicator should

come on briefly, then go off. If the

indicator starts to blink, the system does

not recognize the coding of the key.

Press the Engine Start/Stop button to

the OFF position, then press the Engine

Start/Stop button to the ON position

again.

The system may not recognize your

key’s coding if another immobilizer

key or other metal object (for example,

key chain) is near the key. The engine

may not start because the metal may

interrupt the transponder signal from

transmitting normally.

Information

This device complies with Part 15 of the

FCC rules.

Operation is subject to the following three

conditions:

1. This device may not cause harmful

interference.

2. This device must accept any

interference received, including

interference that may cause undesired

operation.

3. Changes or modifications not expressly

approved by the party responsible

for compliance could void the user’s

authority to operate the device.

If the system repeatedly does not

recognize the coding of the key, it is

recommended that you contact your

HYUNDAI dealer.

5-14

05

Digital key (smartphone) NFC

function

Hyundai Digital Key

Digital Key Application

You can use the Digital Key NFC (Near

Field Communication) function after turn

your smartphone NFC settings on. And

you should unlock & turn on smartphone

screen to use it.

Ã To change the NFC mode of the

smartphone, please refer to the

smartphone manual or contact

to the customer service center of

smartphone manufacturers.

To use Hyundai Digital Key mobile app,

you should install Hyundai digital key

application. Search ‘Hyundai digital key’

in the Google Play Store and download

the app. Please refer to the detailed

manual of the digital key app. The option

can be found under the following app

menu:

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Please note the manual before using the

app.

Ã This service is only available for

Android smartphones. Please confirm

supported/compatible devices on our

website.

WARNING

For used vehicle

If any of the digital key (smartphone key

or card key) is already registered when

you press ON button after unlocking the

doors, the message ‘Digital key(s) active’

appears on the instrument cluster once.

If you buy a used vehicle, you should

confirm the message and delete the

registered smartphone key and card key.

In addition, please notify the Hyundai

Customer Care Center.

If the card key does not work properly,

please delete the card key and register

the smartphone key and re-register the

card key.

For vehicle maintenance

If you need to have your Digital Key

System repaired or replaced please

ensure you Smartphone Key is still active.

You may have to pair your phone again.

In the case, re-initialize your Digital Keys

using the Hyundai Digital Key mobile app.

5-15

Convenience features

Digital key (smartphone)

Information

The [Save] button will be disabled if the

digital key (Smartphone key) is already

saved.

Please refer to “Digital Key Delete” in this

manual and follow the digital key delete

procedure in your car before Digital key

save.

Please refer to the ‘Tutorial’ on your

Digital key app and delete the previous

saved key in your smartphone before save.

ODN8A059129

3. Select the vehicle to save on your

Digital key application and activate

the save mode.

Ã Save mode is available only on

the vehicle owner’s Digital key

application.

4. Place the backside of smartphone

onto the wireless charging pad(in-

vehicle authentication pad).

The saving process will begin

automatically.

ODN8A059240

5. Once the digital key save is complete,

a message will be shown on the

infotainment screen or cluster.

6. Remove the smartphone from the pad

and complete the saving process.

Hyundai Digital Key (Smartphone)

Pairing

1. Turn the vehicle on with the Smart key

and make sure to keep the smart key

inside the vehicle during digital key

registration.

2. Register your Digital key from the

vehicle user setting menu as follows.

Ã With Navigation screen :

From the infotainment screen menu,

go to [Setup] - [Vehicle] - [Digital Key]

- [Smart Phone Key] then select the

[Save] from submenu.

Ã Without navigation screen :

From cluster menu, go to [Digital Key]

- [Smart Phone Key] and select [Save].

OTM050022

[A] : Indicator light

[B] : Wireless Charging Pad

(In-vehicle Authentication Pad)

5-16

05

3. Once the digital key delete is

complete, a message will be shown

on the infotainment screen or cluster.

4. Go to [Initialize Digital Key] menu on

the digital key application and select

the vehicle to delete the digital key

information.

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Ã If the saved digital key information

in your car is deleted due to vehicle

maintenance, the digital key in your

smartphone should be deleted as well.

ODN8A059129

Ã For more information, please refer to

the ‘Tutorial’ on your Digital key app.

CAUTION

śꢀ If the smartphone is removed

from the interior authentication

pad during enrollment, the saving

process will be cancelled.

śꢀ If the infotainment or instrument

cluster screen is changed during

enrollment, the saving process will

be cancelled.

ODN8A059130

Hyundai Digital Key (Smartphone Key)

Deletion

1. Turn the vehicle on with the Smart

key and make sure to keep the smart

key inside the vehicle during delete

process.

śꢀ If the vehicle is turned off during

enrollment, the saving process will

be cancelled.

śꢀ If the gear is shifted, the saving

2. Delete your Digital key from the

vehicle user setting menu as follows.

process will be cancelled.

śꢀ If you try to save the smartphone

which is not logged in with the

vehicle owner’s ID or if you try to

save the Card key, the saving process

will not begin.

Ã With Navigation screen :

From the infotainment screen menu,

go to [Setup] - [Vehicle] - [Digital Key]

- [Smart Phone Key] then select the

[Delete] from submenu.

śꢀ If the NFC setting on your

smartphone is off, the saving process

will not begin.

śꢀ If the smartphone screen is changed

to off or locked status, the saving

process will be cancelled.

śꢀ If there is no Smart key during the

save process, the saving process will

not begin.

Ã Without navigation screen :

From cluster menu, go to [Digital

Key] - [Smart Phone Key] and select

[Delete].

Information

The [Delete] button will be disabled if there

is no digital key (Smartphone key) saved.

5-17

Convenience features

Set up main vehicle

You can manage multiple digital keys

from the Digital key app. From the list of

digital keys you own, select the vehicle

you want to make your priority vehicle.

For more information, please refer to

the ‘Tutorial’ on your Digital key app.

OTMA050020

[1] : Door handle authentication pad

NFC door lock/unlock

You should contact your smartphone’s

NFC antenna(backside of phone) to door

handle authentication pad (1) marked

position near by the lock button) of

driver’s (or front passenger’s) outside

door for 2 seconds to lock or unlock the

doors. If the Two Press Unlock feature

is applied (press twice for unlocking),

driver’s seat door will be unlocked by

contacting the digital key (smartphone

key). In this state, if you contact one

more time within 4 seconds, all the doors

unlock. Please make sure the doors are

locked. If you do not open any of the

doors after unlocking, it automatically

re-lock after 30 seconds.

Note that you cannot lock your vehicle

when you contact NFC antenna in the

smartphone to the door handle pad if

any of the following occurs:

śꢀ The Proximity / Smart Key is in the

vehicle.

śꢀ The Engine Start/Stop button is in

ACC or ON position.

śꢀ Any of the doors, hood and trunk is

opened.

If the smartphone digital key does not

work, please remove the smartphone

more than 4 inches (0.1 m) from the door

handle authentication pad and try it

again.

5-18

05

After unlock the door or start up the

vehicle with digital key, even though

the driver tries to lock the doors by the

central door lock switch, the door lock

will be once locked and immediately

released at the moment of door closed.

The solution allows for offline mode usage

when the mobile data connection of the

smartphone is weak. When you are in the

place where the mobile data connection

of your smartphone is available and

place your smartphone on the interior

authentication pad (wireless charger) and

start up your vehicle or contact the digital

key on the door handle to lock or unlock

the door, the remote renewal of security

information starts automatically. Even

though the engine is turned on, please

wait until the remote renewal process

is completed and wireless charger is

converted to charging mode.

Start-up with Digital Key

1. After placing your registered

smartphone onto the interior

authentication pad (wireless charger),

step on the brake and press the

Engine Start/Stop button.

2. After start-up, the digital key data

will be automatically updated. It

takes 5 to 20 seconds, after that,

the smartphone can be go into the

wireless charging mode automatically.

Once the engine started, you can

remove the smartphone from the pad.

CAUTION

The engine can be turned on if the

registered smartphone or card key is

placed on the interior authentication

pad (wireless charger). Do not leave

unsupervised children or people who

are not aware of the system since it

can result in serious injury or death.

Always have the registered digital key

(smartphone) or card key with you to

prevent vehicle theft when leaving the

vehicle.

For more information, refer to the

Engine Start/Stop button in chapter 6.

OTM050022

[A] : Indicator light

[B] : Wireless Charging Pad

(In-vehicle Authentication Pad)

Information

After reconnecting the vehicle battery

power supply or charging the battery, it

may take time to operate due to remote

renewal of security information. When you

lock or unlock the door with NFC, please

contact and hold your smartphone on the

door handle until it works.

5-19

Convenience features

Remote Control with Digital Key

To use the remote control function with

your android smartphone, Bluetooth

must be turned on.

CAUTION

śꢀ If metallic window tint was applied

to your vehicle, it may cause

bad Bluetooth connection or

performance degradation of the

digital key.

śꢀ If multiple users operate the remote

control function simultaneously, the

connection between the digital key

and the vehicle might result in failed

commands. Please connect and

operate the remote control function

only the necessary user.

śꢀ When using the remote control

operation, the driver (the remote

control user) should leave the vehicle

after confirming the door lock (the

chime sounds once and the hazard

warning lights blink).

śꢀ The remote functions of the Digital

Key app enable the vehicle to be

controlled from a set distance. If

the digital key or the vehicle goes

beyond the operable distance, the

remote control function might be

disconnected or cancelled.

Remote Control Connection with Digital

Key

1. Open Hyundai digital key application

on the smartphone. Select the

vehicle to activate the remote control

function as a main vehicle.

2. Approach with the activated

smartphone app to your vehicle

and you can check whether the

connection is available. If it enables

your smartphone to connect, connect

with your vehicle by pressing the

connect button. The remote control

function is activated after completing

the process.

Remote Control Operation with Digital

Key

You can execute the remote control

operation including door lock/unlock,

panic on/off, remote start / remote

stop and trunk opening. The icon for

each function will be highlighted and

alarm/vibration also provided when the

operation is performed.

Note that you cannot lock your vehicle

using the Hyundai digital key app if any

of the following occurs:

śꢀ If the digital key (smartphone) is

connected with the vehicle for the

remote control, the driver with the

key goes far away from the vehicle,

the function might not work.

śꢀ If the remote control operation

is executed where the mobile

śꢀ The Engine Start/Stop button is in

connection is weak, Bluetooth

ACC or ON position.

connection is poor due to several

Bluetooth devices or there is an

object such as metal or concrete, it

might be delayed or the operable

distance might decrease. You should

not cover the smartphone with your

hand or place other devices which

can cause frequency interference. It

may result in poor performance.

śꢀ Any doors are open.

When the smartphone and the vehicle

are connected by the Bluetooth function

but the remote control command

cannot be received over 5 minutes, the

remote control connection is cancelled

automatically.

śꢀ If the remote control function is not

available, please use NFC function to

lock or unlock the doors.

5-20

05

Remote Start with Digital Key

Smartphone change/App deletion

śꢀ When the shift button of your vehicle

is in P (Park) and all of the doors

including trunk and hood is locked

and the vehicle is off, press the Door

Lock button in the Hyundai Digital

Key app then press the Remote Start

button within 4 seconds.

If you change your smartphone or delete

the Hyundai Digital Key App, please refer

to the following to set up your Digital

Key:

Smartphone Change/ Reset

If you change or reset the smartphone,

the registered digital key in your previous

smartphone may not be used. Please

refer to following procedure to use the

digital key.

1. Install the digital key application and

log in.

2. If you are the owner, retry the Digital

key save process.

3. If you are the sharer, need to re-share

the key from owner.

You can confirm the engine is on if the

hazard warning lights blinks two times

and the chime sounds.

śꢀ If you want to turn off the engine,

press Remote Engine Stop. Air

Conditioner / Heating system

maintains the same status as when

you last used the vehicle.

śꢀ Unless you put the registered digital

key(smartphone) on the interior

authentication pad (wireless charger)

when the remote start function is on,

the engine will turn off.

App delete & reinstall/ Delete App data

śꢀ If you do not get on the vehicle within

10 minutes after the engine turns on,

the vehicle will turn off.

You can re-download the digital key

from server in these cases as follow

procedure.

For more information, refer to the Engine

Start/Stop button in chapter 6.

1. Reinstall the application and log in.

2. Input the PIN number for user

verification.

3. If PIN is correct, digital key data

will be re-downloaded to your

smartphone and you can use it

without any further registration or

sharing.

Vehicle information Display

The digital key application displays

the vehicle information such as

driving or door conditions through the

communication with the vehicle.

śꢀ How to check : Select the vehicle

what you want to check and touch

the vehicle image, then vehicle

information display page will be

shown.

śꢀ Contents : accumulated odometer,

latest fuel economy, driving range,

fuel remaining, tire pressure, doors

lock/unlock status and last data

updated time.

Smartphone operability with Digital Key

The digital key application may not

be available to old type smartphones.

Please check the available smartphone

models with your dealer. NFC antenna

position on the smartphone can be

confirmed on each smartphone’s manual

or contact to customer service center of

the smartphone manufacture.

Ã Displayed vehicle date could be

differed from the current vehicle

condition.

Ã For more information, please refer to

the ‘Tutorial’ on your Digital key app.

5-21

Convenience features

śꢀ If the remote control function is not

activated, please use NFC function to

lock or unlock the doors

śꢀ You should be careful not to

press the remote control button

on the digital key (smartphone)

accidentally.

śꢀ If the digital key (smartphone) is

discharged or defective or you

cannot use the digital key since the

vehicle battery is discharged, use the

inside door lock button to lock all of

the doors.

CAUTION

śꢀ Do not leave the registered digital

key (smartphone) and card key in

your vehicle. Please carry around

your keys all the times.

śꢀ If you happen to lose your digital

key (smartphone) or card key

registered as a main user’s key, you

should immediately delete the key

on the vehicle’s key menu. For more

information, refer to the Digital Key

Deletion in this chapter.

śꢀ If you registered your digital key

(smartphone) or card key in the

vehicle, a message appears on the

instrument cluster and let you know

the key is registered.

CAUTION

śꢀ Hyundai digital key app on the

smartphone and card key may not

work if any of the following occurs:

(Message: Digital key(s) active.)

śꢀ If you buy a used vehicle, you should

confirm the message and delete the

registered smartphone key and card

key. In this case, you should carry

your smart key.

- Hyundai digital key app on the

smartphone is deleted. (Required

to reinstall the app)

- Account log in information of

Hyundai digital key app is expired.

(Required to re-log in)

- When you try to log in to another

smartphone instead of the

registered smartphone with same

user account.

- Smartphone rooting or app

hacking is detected.

- Smartphone battery or the vehicle

battery is discharged.

- Smartphone’s screen is off or

locked.

- NFC or Bluetooth is turned off on

the smartphone settings.

- Smartphone’s mobile network

setting is off or airplane mode is

activated.

- A credit card is overlapped in the

back of your smartphone or metal

or thick case is used.

- Use the card key with insert it

into the wallet or card holder or

overlapping with other cards.

śꢀ If you keep place the NFC card

of the digital key on the interior

authentication pad (wireless

charger) while driving, it may cause a

malfunction of the NFC card.

śꢀ You should remove your NFC card

of the digital key on the interior

authentication pad after turning on

the engine.

śꢀ Hyundai digital key app may not

work properly when the NFC or

Bluetooth communication between

smartphone and car is not good.

śꢀ If the remote control operation

is executed where the mobile

connection is weak, Bluetooth

connection is poor due to lots of

Bluetooth devices or there is an

object such as metal or concrete, it

might be delayed or the operable

distance might decrease. Especially,

you should not cover the smartphone

with your hand or place other

devices which can cause frequency

interference. It may result in poor

performance.

5-22

05

- If you use a smart phone cover that

uses wireless communication or is

made of metal, the digital key NFC

function may not work properly.

Remove the smart phone cover

before using the digital key NFC

function.

Digital key (Card key)

śꢀThe vehicle may not be controlled by

the smartphone if any of the following

occurs:

- Basic and necessary functions of

the smartphone manufacturer are

operating. (General call, urgent

call, audio or NFC payment)

ODN8A059243

- Wireless earphone is operating.

(General call, urgent call or audio)

- The digital key app function such

as basic setting or app launching

is limited by prior policy according

to the manufacturer while using a

smartphone produced by domestic

and foreign manufactures.

Ã If you change the smartphone

number, you should modify the user

account information on the HYUNDAI

customer web site to use the digital

key app.

Ã If the vehicle owner changes

the smartphone device, the new

smartphone should be registered in

the car after deleting the registered

digital key(smartphone).

ODN8A059131

Digital key (Card key) save

1. Install Hyundai digital key app in

main user’s smartphone and register

the digital key (smartphone). Please

refer to the registration method of the

digital key (smartphone).

2. Using the [Pair Card Key] menu on

the digital key application, you can

activate the Card Key registration

mode.

Ã If a sharer changes or reset the

smartphone, the key should be re-

shared from owner.

Ã NFC authentication : enter the NFC

authentication menu and contact

the smartphone on the outside door

handle.

Ã Some of the old smartphone may

not work properly. Please check the

available smartphone models with

your dealer.

Ã Bluetooth authentication : enter the

Bluetooth authentication menu and

press the [OK] button for activation.

Ã NFC antenna position on the

smartphone can be confirmed

on each smartphone’s manual or

contact to customer service center

of the smartphone manufacture.

If you activate the registration mode,

you should complete the Card saving

process with in 5 minutes.

Ã If you have not registered the digital

key (smartphone), please register the

digital key (card key) with two smart

keys.

5-23

Convenience features

Ã

3. Register the NFC card key on the

User’s Settings menu after turning on

the vehicle.

Ã With Navigation screen : From the

infotainment screen menu, go to

[Setup] - [Vehicle] - [Digital Key] -

[Card Key] then select the [Save] from

submenu.

Ã Without navigation screen : From

cluster menu, go to [Digital Key] -

[Card Key] and select [Save].

ODN8A059243

The [Save] button will be disabled if

the digital key (Card key) is already

saved.

Please refer to “Digital Key Delete” in

this manual and follow the digital key

delete procedure in your car before

Digital key save.

4. Place the NFC card key onto the

interior authentication pad (wireless

charger). The saving process will

begin automatically.

5. If the key is enrolled, the message

will be displayed on the infotainment

screen or instrument cluster.

ODN8A059132

Digital key (Card key) deletion

You should have the smart key to delete

the digital key (card key) so please carry

around the key.

1. Get on the vehicle with the smart key.

śꢀ Once the card key registration mode

is activated, the process should be

completed within 5 minutes. After

then, you should reactivate once

again for registration.

śꢀ For the digital key(card key) saving,

the smart key(fob) must be exist inside

of vehicle.

2. Delete the NFC card key on the User’s

Settings menu after turning on the

engine.

Ã With Navigation screen : From the

infotainment screen menu, go to

[Setup] - [Vehicle] - [Digital Key] -

[Card Key] then select the [Delete]

from submenu.

śꢀ Once a Card key is registered, it

Ã Without navigation screen : From

cluster menu, go to [Digital Key] -

[Card Key] and select [Delete].

cannot be reuse onto another vehicle.

If there is no saved digital key(card key),

[Delete] menu will not be activated.

5-24

05

śꢀ To delete the saved digital key (card

key), the smart key must be exist

inside the vehicle.

śꢀ The deleted digital key (card key) can

be re-registered before registering a

new digital key (card key).

śꢀ If you try to register a new digital key

(card key), the previously registered

digital key (card key) cannot be used

again.

OTMA050020

[1] : Door handle authentication pad

NFC door lock/unlock

You should contact digital key (card key)

to door handle authentication pad (1,

marked position near by the lock button)

of driver’s (or front passenger’s) outside

door for 2 seconds to lock or unlock the

doors. If the Two Press Unlock feature

is applied (press twice for unlocking),

driver’s seat door will be unlocked by

contacting the digital key (card key). In

this state, if you contact one more time

within 4 seconds, all the doors unlock.

Inoperable condition

If you do not contact the digital key (card

key) to the center of the door handle

authentication pad accurately., it may

not work. In addition, if you overlap and

use the key with NFC-enabled cards such

as transportation card or credit card, it

does not work.

Note that if you try to lock your vehicle

with digital key (card key) in following

cases, the doors will not be locked and

chime will sound for 3 seconds.

śꢀ The Smart Key is in the vehicle.

śꢀ The Engine Start/Stop button is in

ACC or ON position.

śꢀ Any of the doors, hood and trunk are

open

5-25

Convenience features

If the digital key (card key) does not

work, please detach the key around

4 inches (0.1 m) from the handle

Start-up with Card key

After placing your registered card key

onto the interior authentication pad

(wireless charger), step on the brake and

press the Engine Start/Stop button.

authentication pad and retry to contact.

The card key may be damaged by the

impact. It would not work properly if

the key is damaged. You should buy a

new card and register again. Long-time

exposure to high temperature may cause

the card key to malfunction. Please be

careful not to expose the key to direct

sunlight or high temperature.

WARNING

śꢀ If you do not place the digital key

(card key) onto the center of the

interior authentication pad (wireless

charger) exactly, the card key may

not be recognized. If the engine is

not turned on, adjust and place the

key again.

śꢀ If you overlap and use the key

with NFC-enabled cards such as

transportation card or credit card,

the card key may not be recognized.

After unlock the door or start up the

vehicle with digital key, even though

the driver tries to lock the doors by the

central door lock switch, the door lock

will be once locked and immediately

released at the moment of door closed.

śꢀ If the digital key (card key) does not

work, please detach the key around

4 inches (0.1 m) from the handle

authentication pad and retry to

contact.

śꢀ The card key may be damaged due to

impact. It would not work properly if

the key is damaged. You should buy a

new card and register again.

For more information, refer to the

Engine Start/Stop button in chapter 6.

5-26

05

ꢀType A

CAUTION

If you uncheck Enable digital keys, it is

impossible to lock or unlock the doors

or start up the vehicle with digital keys

such as smartphone and card key. If

you check Enable digital keys again, the

registered digital keys(smartphone and

card key) are available. Even though

you stop the digital key function, the

registered keys (smartphone and card

key) are not deleted.

ODN8A059133

ꢀType B

Personalized profile and vehicle

settings

Connect the registered digital key with

personalized profile. Then in case you

lock or unlock the door with the digital

key NFC function or unlock the door

remotely by digital key application

Bluetooth connection, the vehicle

will play the personalized user profile

settings. Profile connection and

personalization are available for Driver 1

and Driver 2.

ODN8A059247

Digital key application/cancellation

If you do not want to use the digital key

(smartphone and card key), you can

disable the function temporarily. You

should have the smart key when you

change the settings

Ã With Navigation screen :

From the infotainment screen menu,

go to [Setup] - [Vehicle] - [Digital Key]

- [Enable Digital Keys] (deselect)

Ã Without navigation screen :

From cluster menu, go to [Digital Key]

- [Enable Digital Keys] (deselect)

Information

For the digital key disable, the smart key

must be exist inside the car. For the digital

key enable, the smart key does not need.

5-27

Convenience features

Profile link/unlinked

Profile link

PRECAUTION for vehicle profile link and

unlink

When you link or unlink the profile of

digital key, you should be careful of the

following.

śꢀ Profile link is possible to use with the

digital key. (Infotainment Vehicle

6HWWLQJVꢀ0RGHꢀƟꢀ'LJLWDOꢀ.H\ꢀƟꢀ(QDEOHꢀ

Digital Keys)

śꢀ Profile link information remains even

when you set the digital key function

disable.

ꢂꢃꢀꢀ 6HOHFWꢀ6HWXSꢀƟꢀ8VHUꢀ3URILOHꢀƟꢀ

3URILOHꢀ6HWWLQJVꢀƟꢀ/LQNꢀ'LJLWDOꢀ.H\ꢀ

(Smartphone) on the infotainment

system menu.

2. Unlock and place your smartphone on

the wireless charger according to a

message and it automatically starts to

interwork.

3. It begins the profile link with a

message.

śꢀ Only the smart phone with digital key

app enables you to link your profile.

(Impossible to link with NFC card)

4. If you select Link, the registered

phone number’s digital key and the

user’s profile are linked.

śꢀ Profile link works only when the

smart phone and the digital key are

registered to the vehicle. The smart

phone with another vehicle’s digital

key cannot link profile.

śꢀ If you remove the smart phone

from the wireless charger before

completing the profile link, it does not

work.

5. The interconnection process is

completed with a message.

Profile unlink

1. Select Digital Key information on

infotainment Vehicle Settings menu. It

is possible to unlink only if the profile

is interconnected.

2. Profile unlink is completed with a

message.

śꢀ To unlink the profile, the smart phone

does not need to be on the wireless

charger.

Information

If you connect both Driver 1 and Driver 2

with a single smartphone, the smartphone

digital key always works as Driver 1.

If you unlink the Driver 1, personalization

function will operate as Driver 2.

5-28

05

Vehicle personalization operation

The personalization function linked with

digital key works as following conditions:

śꢀ Contact the driver’s door handle with

the profile linked smart phone to lock

or unlock the doors (Personalization

does not operate when locking or

unlocking the front passenger door.)

Precaution for digital key profile link and

unlink

Profile operation according to door lock/

unlock system is as follows.

Personalization

Item

Operation

Initial value

Guest

Profile linked

smart phone

key

Profile unlinked

smart phone

key

śꢀ Remote door unlock with the profile

Linked profile

linked smartphone digital key app.

The profile linked with digital key can be

changed manually in the infotainment

system setup screen.

Recently activated

profile

NFC card key

Smart key

śꢀ The personalization function using

the digital key can be operated

after linking the digital key on the

infotainment system profile menu.

śꢀ You should use the personalization

function during stopping your vehicle

safely.

5-29

Convenience features

Vehicle personalization with digital key

The available personalization function in the vehicle is as follows.

System

Personalization Item

Position adjustment of image, Information display

selection, Size and color of speedometer

HUD

Lamp

Blink number of one-touch signal lamps

Information display on the cluster, Voice volume,

Welcome sound

Cluster

USM

Seat position, O/S mirror position, Easy Access

Intelligent driving posture assist (Smart IMS)

Seat/Mirror

Convenience Wireless charging system on/off

Door

Automatic door lock/unlock, Two Press Unlock

Preferred volume of the navigation system, Recent

destination

Navigation

User preset

AVN

My menu list settings, Radio preset

Phone

connectivity

Bluetooth preferential connect

CarPlay/Android Auto/MirrorLink On/Off

Latest operation setup of the following functions:

Operating

condition

Air conditioning

Temperature, AUTO, air flow direction, air volume,

air conditioner, air intake control, SYNC, Front

windshield defroster, OFF

For more information of personalization, refer to the infotainment system manual.

CAUTION

If you leave the digital key after locking or unlocking the doors or starting up the

vehicle with the smart key, the doors can be locked by the central door lock. Please

carry around the digital key all the time.

5-30

Convenience features -> Accessing your vehicle for Your Hyundai Santa Fe SUV 2023

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