Get Before Driving -> Doors and Locks Guide for Mazda Cx-5 SUV 2023

Before Driving

Doors and Locks

Doors and the liftgate not securely closed

are dangerous, if the vehicle is driven with

a door and the liftgate not securely closed,

the door and the liftgate could open

Door Locks

WARNING

unexpectedly resulting in an accident.

Always take all children and pets with you

or leave a responsible person with them:

Leaving a child or a pet unattended in a

parked vehicle is dangerous. In hot

weather, temperatures inside a vehicle can

become high enough to cause brain

damage or even death.

Always conﬁrm the safety around the

vehicle before opening a door and the

liftgate:

Suddenly opening a door and the liftgate is

dangerous. A passing vehicle or a

pedestrian could be hit and cause an

accident.

Do not leave the key in your vehicle with

children and keep them in a place where

your children will not ﬁnd or play with

them:

Leaving children in a vehicle with the key is

dangerous. This could result in someone

being badly injured or even killed.

CAUTION

Always conﬁrm the conditions around

the vehicle before opening/closing the

doors and the liftgate and use caution

during strong winds or when parked on

an incline. Not being aware of the

Keep all doors locked when driving:

Unlocked doors in a moving vehicle are

dangerous. Passengers can fall out if a

door is accidentally opened and can more

easily be thrown out in an accident.

conditions around the vehicle is

dangerous because ﬁngers could get

caught in the door and the liftgate or a

passing pedestrian could be hit, resulting

in an unexpected accident or injury.

Always close all the windows and

NOTE

moonroof, lock the doors and the liftgate

and take the key with you when leaving

your vehicle unattended:

Leaving your vehicle unlocked is dangerous

as children could lock themselves in a hot

vehicle, which could result in death. Also, a

vehicle left unlocked becomes an easy

target for thieves and intruders.



Always stop the engine and lock the

doors. In addition, to prevent theft of

valuables, do not leave them inside the

cabin.



If the key is left in the following areas

and you leave the vehicle, the doors may

be locked depending on the radio wave

conditions even if the key is left in the

vehicle.

After closing the doors and the liftgate,

always verify that they are securely closed:



Around the dashboard

3-12

Before Driving

Doors and Locks



In the storage compartments such as

the glove compartment or the center

console

Next to a communication device such

as a mobile phone

This system automatically unlocks the

doors and the liftgate in the event the

vehicle is involved in an accident to

allow passengers to get out of the

vehicle immediately and prevent being

trapped inside. While the ignition is

switched ON and in the event the vehicle

receives an impact strong enough to

inflate the air bags, all the doors and the

liftgate are automatically unlocked after

about 6 seconds have elapsed from the

time of the accident.

The doors and the liftgate may not

unlock depending on how an impact is

applied, the force of the impact, and

other conditions of the accident.

If door-related systems or the battery is

malfunctioning, the doors and the

liftgate will not unlock.



When the ignition is switched to ACC or

ON, the vehicle lock-out prevention

feature prevents you from locking

yourself out of the vehicle.

All doors and the liftgate will

automatically unlock if they are locked

using the power door locks with any

door or the liftgate open.

The vehicle lock-out prevention feature

does not operate while the ignition is

switched off.

When all doors and the liftgate are

locked using the power door lock with

any door or the liftgate open, the closed

doors and the liftgate are locked. After

that, when all doors and the liftgate are

closed, all doors and the liftgate are

locked. However, if the key is inside the

vehicle, all doors and the liftgate are

automatically unlocked.

(With the advanced keyless function)

The beep sound is heard for about 10

seconds to notify the driver that the key

has been left in the vehicle.

Locking, Unlocking with Request

Switch (With the advanced keyless

function)

▼

All doors and the liftgate can be locked/

unlocked by pressing the request switch on

the front doors while the key is being

carried.

The request switch on the liftgate can only

be used to lock all doors and the liftgate.

Front doors

(Without the advanced keyless

function)

The horn sound is heard twice to notify

the driver that the key has been left in

the vehicle.



(Door unlock (control) system with

collision detection)

Request switch

3-13

Before Driving

Doors and Locks

Liftgate (Lock only)

Use the following procedure to change

the setting.

1. Switch the ignition off and close all

of the doors and the liftgate.

2. Open the driver's door.

3. Within 30 seconds of opening the

driver's door, press and hold the

UNLOCK button on the key for 5

seconds or longer (the sound of the

doors locking/unlocking can be

heard).

Request switch

After this, the system switches the

setting of pressing the driver's

request switch once or twice to

unlock all doors and the liftgate

each time the UNLOCK button is

pressed (the sound of the doors

locking/unlocking can be heard).

4. The setting change is completed by

doing any one of the following:

To lock

To lock the doors and the liftgate, press the

request switch and the hazard warning

lights will flash once.

A beep sound will be heard once.

To unlock

Driver's door request switch



Switching the ignition to ACC or

To unlock the driver's door, press the

request switch. A beep sound will be heard

twice and the hazard warning lights will

flash twice.

ON.



Closing the driver's door.

Opening the liftgate.

Not operating the key for ten



To unlock all doors and the liftgate, press

the request switch again within three

seconds and two more beep sounds will be

heard.

seconds.

Pressing any button except the

UNLOCK button on the key.

Pressing a request switch.



Confirm that all doors and the liftgate

are securely locked.

Front passenger door request switch

To unlock all doors and the liftgate, press

the request switch. A beep sound will be

heard twice and the hazard warning lights

will flash twice.

For the liftgate, move it without pressing

the electric liftgate opener to verify that

the liftgate has not been left ajar.

All doors and the liftgate cannot be

locked when any door or the liftgate is

open.

It may require a few seconds for the

doors to unlock after the request switch

is pressed.



NOTE



The system can be set to unlock all

doors by performing a single operation.

Refer to the Settings section in the

Mazda Connect Owner's Manual.

3-14

Before Driving

Doors and Locks



A beep sound is heard for confirmation

when the doors and the liftgate are

locked/unlocked using the request

switch. If you prefer, the beep sound can

be turned off.

The volume of the beep sound can also

be changed.

Refer to the Settings section in the

Mazda Connect Owner's Manual.

Use the following procedure to change

the setting.

The hazard warning lights flash when

the theft-deterrent system is armed or

turned off.

Refer to Theft-Deterrent System on page

3-44.

The setting can be changed so that the

doors and the liftgate are locked

automatically without pressing the

request switch.



Refer to the Settings section in the

Mazda Connect Owner's Manual.

(Walk-away auto lock function)

A beep sound is heard when all doors

and the liftgate are closed while the

advanced key is being carried. All doors

and the liftgate are locked automatically

after about three seconds when the

advanced key is out of the operational

range. Also, the hazard warning lights

flash once. (Even if the driver is in the

operational range, all doors and the

liftgate are locked automatically after

about 30 seconds.) If you are out of the

operational range before the doors and

the liftgate are completely closed or

another key is left in the vehicle, the

walk-away auto lock function will not

work. Always make sure that all doors

and the liftgate are closed and locked

before leaving the vehicle. The

walk-away auto lock function does not

close the power windows.

1. Switch the ignition off and close all

of the doors and the liftgate.

2. Open the driver's door.

3. Within 30 seconds of opening the

driver's door, press and hold the

LOCK button on the key for 5

seconds or longer (All of the doors

and the liftgate are locked and

unlocked when the LOCK button on

the key is pressed and held for 5

seconds.).

The beep sound activates at the

currently set volume. The setting

changes each time the LOCK button

on the key is pressed and the beep

sound activates at the set volume. (If

the beep sound has been set to not

activate, it will not activate.)

4. The setting change is completed by

doing any one of the following:



Switching the ignition to ACC or



(Auto re-lock function)

After unlocking with the request switch,

all doors and the liftgate will

automatically lock if any of the

following operations are not performed

within about 60 seconds. If your vehicle

has a theft-deterrent system, the hazard

warning lights will flash for

ON.



Closing the driver's door.

Opening the liftgate.

Not operating the key for ten



seconds.

Pressing any button except the



LOCK button on the key.

Pressing a request switch.



confirmation.



(With theft-deterrent system)

3-15

Before Driving

Doors and Locks

The time required for the doors to lock

automatically can be changed.

Front passenger's door

Refer to the Settings section in the

Mazda Connect Owner's Manual.

Lock

Unlock



Opening a door or the liftgate.

Switching the ignition to any position



other than off.

Locking, Unlocking with

Transmitter

▼

All doors and the liftgate can be locked/

unlocked by operating the keyless entry

system transmitter, refer to Keyless Entry

System (page 3-4).

To lock all the doors and the liftgate from

an open front door, press the lock side of

the door lock switch and then close the

door.

Locking, Unlocking with Door-Lock

Switch

▼

NOTE

When locking the doors this way, be

careful not to leave the key inside the

vehicle.

All doors and the liftgate lock

automatically when the lock side is

pressed. They unlock when the unlock

side is pressed.

Auto Lock/Unlock Function^*

▼

Driver's door

Lock

WARNING

Unlock

Do not pull the inner handle on a front

door:

Pulling the inner handle on a front door

while the vehicle is moving is dangerous.

Passengers can fall out of the vehicle if the

door opens accidentally, which could result

in death or serious injury.



When the vehicle speed exceeds 20

km/h (12 mph), all the doors and liftgate

lock automatically.

When the ignition is switched off, all the



doors and liftgate unlock automatically.

The auto lock/unlock function settings can

be changed.

*Some models.

3-16

Before Driving

Doors and Locks

Refer to the Settings section in the Mazda

Connect Owner's Manual.

Locking, Unlocking with Door-Lock

Knob

▼

Locking, Unlocking with Auxiliary

Operation from inside

▼

Key

To lock any door from the inside, press the

door-lock knob.

To unlock, pull it outward.

Turn the auxiliary key toward the front to

lock, toward the back to unlock.

This does not operate the other door locks.

To lock

Unlocked: Red indicator

Lock

All doors lock automatically when the

driver's door is locked using the auxiliary

key.

To unlock

The driver’s door unlocks when the

auxiliary key is turned briefly to the

unlock position and then immediately

returned to the center position.

All doors unlock when the driver's door is

unlocked and the auxiliary key is held in

the unlock position for one second or

longer.

Unlock

Operation from outside

To lock any door using its door-lock knob

from the outside, press the door-lock knob

to the lock position and close the door

(holding the door handle in the open

position is not required).

Lock

Unlock

3-17

Before Driving

Doors and Locks

This does not operate the other door locks.

Rear Door Child Safety Locks

▼

These locks are intended to help prevent

children from accidentally opening the

rear doors. Use them on both rear doors

whenever a child rides in the rear seat of

the vehicle.

Door-lock knob

If you slide the child safety lock to the

lock position before closing that door, the

door cannot be opened from the inside.

The door can only be opened by pulling

the outside handle.

Unlock

Lock

NOTE

When locking the door this way:



Be careful not to leave the key inside the

vehicle.



The doors cannot be locked using the

driver's door lock knob if any door is

open when the ignition is switched to

ACC or ON.

3-18

Before Driving

Doors and Locks

Be careful when opening/closing the

liftgate during strong winds. If a strong

gust blows against the liftgate, it could

close suddenly resulting in injury.

Fully open the liftgate and make sure

that it stays open. If the liftgate is only

opened partially, it could slam shut by

vibration or wind gusts resulting in

injury.

When loading or unloading luggage in

the luggage compartment, turn oﬀ the

engine. Otherwise, you could get burned

by the heat of the exhaust gas.

Liftgate

WARNING

Never allow a person to ride in the luggage

compartment:

Allowing a person to ride in the luggage

compartment is dangerous. The person in

the luggage compartment could be

seriously injured or killed during sudden

braking or a collision.

Be careful not to apply excessive force to

the damper stay on the liftgate such as

by putting your hand on the stay.

Otherwise, the damper stay may bend

and aﬀect the liftgate operation.

Do not drive with the liftgate open:

Exhaust gas in the cabin of a vehicle is

dangerous. An open liftgate in a moving

vehicle will cause exhaust gas to be drawn

into the cabin. This gas contains CO

(carbon monoxide), which is colorless,

odorless, and highly poisonous, and it can

cause loss of consciousness and death.

Moreover, an open liftgate could cause

occupants to fall out in an accident.

Damper stay

Do not stack or leave loaded luggage

unsecured in the luggage compartment:

Otherwise, the luggage may move or

collapse, resulting in injury or an accident.

In addition, do not load luggage higher

than the seatbacks. It may aﬀect the side or

rear ﬁeld of view.

Do not modify or replace the liftgate

damper stay. Consult an Authorized

Mazda Dealer if a liftgate damper stay is

deformed or damaged for reasons such

as a collision or if there is some other

problem.

CAUTION

Before opening the liftgate, remove any

snow and ice accumulation on it.

Otherwise, the liftgate could close under

the weight of the snow and ice resulting

in injury.

Opening and Closing the Liftgate

▼

Opening the liftgate with Electric

liftgate opener

Unlock the doors and liftgate, then press

the electric liftgate opener on the liftgate

3-19

Before Driving

Doors and Locks

and raise the liftgate when the latch

releases.

Press the electric liftgate opener again.

To close

For the power liftgate operation, refer to

Power Liftgate on page 3-21.

To close the liftgate from its slightly

raised position, open it first by pressing

the electric liftgate opener, then close it

after waiting at least 1 second.



If the liftgate is not fully closed, the

driver is notified by a warning indicated

in the instrument cluster.

Electric liftgate

opener



If the vehicle battery is dead or there is

a malfunction in the electrical system

and the liftgate cannot be unlocked, the

liftgate can be opened by performing the

emergency procedure.

Refer to When Liftgate Cannot be

Opened on page 7-46.

NOTE

(With the advanced keyless function)

Closing the liftgate



A locked liftgate can also be opened

while the key is being carried.

When opening the liftgate with the doors

and the liftgate locked, it may require a

few seconds for the liftgate latch to

release after the electric liftgate opener

is pressed.

Lower the liftgate slowly using the liftgate

grip recess, then push the liftgate closed

using both hands.

Do not slam it. Pull up on the liftgate to

make sure it is secure.



For the power liftgate operation, refer to

Power Liftgate on page 3-21.



The liftgate can be closed when the

doors are locked with the key left in the

vehicle. However, to prevent locking the

key in the vehicle, the liftgate can be

opened by pressing the electric liftgate

opener. If the liftgate cannot be opened

despite doing this procedure, first push

the liftgate completely closed, then press

the electric liftgate opener to fully open

the liftgate.

Liftgate grip

recess



When the liftgate latch is released by

NOTE

pressing the electric liftgate opener, the

liftgate raises slightly. If the liftgate is

not operated for a certain period of

time, the liftgate cannot be raised.

To open

Confirm that the liftgate is securely closed.

The liftgate, move it without pressing the

electric liftgate opener to verify that the

liftgate has not been left ajar.

3-20

Before Driving

Doors and Locks

Power Liftgate^*

Allowing children to operate the power

liftgate switch and the keyless entry system

is dangerous. Children are not aware of the

dangers of people getting ﬁngers and

hands caught in a moving liftgate. If

someone's neck, head or hands get caught

in a closing door, it could result in death or

serious injury.

▼

The power liftgate opens/closes

electrically by operating the switches in

the vehicle or the buttons on the keyless

entry system transmitter.

WARNING

Be sure to watch the power liftgate as it

opens or closes, and make sure that it

closes completely:

CAUTION

When closing the power liftgate, make

sure there are no foreign objects around

the striker. If foreign objects are

obstructing the striker, the liftgate may

not close properly.

Opening or closing the power liftgate while

not watching it move is dangerous.

Because of unseen obstacles and the

jam-safe feature, a liftgate may not close

completely and, if left unnoticed, could

result in serious injury or death if an

occupant were to fall out of the vehicle.

Always be sure that the area around the

liftgate is clear before activating it.

Striker

Always conﬁrm the safety of the area

around the power liftgate before operating

it electrically.

Not checking the area around the liftgate

for people before operating it using the

power liftgate switch or the button on the

keyless entry system is dangerous. A person

could become caught between the liftgate

and an obstruction while it is opening

electrically or between the liftgate and

vehicle while it is closing electrically,

resulting in an accident and serious injury.

Do not install accessories to the power

liftgate other than speciﬁed accessories.

Otherwise, it cannot be opened/closed

automatically and could result in a

malfunction.

Be careful when switching the power

liftgate from electrical to manual

operation. The power liftgate may open/

close unexpectedly depending on its

position which could result in injury.

Never allow children to operate the power

liftgate system:

*Some models.

3-21

Before Driving

Doors and Locks



NOTE

When opening the liftgate by pressing

the power liftgate button on the

transmitter, the liftgate can be opened

even when it is locked.

If the power liftgate button on the

transmitter is pressed while the liftgate

is opening/closing electrically, the beep

is activated and the liftgate stops. When

pressing the power liftgate button again,

the liftgate moves in the reverse

direction.



Do not apply unnecessary force to the

power liftgate when it is opening/closing

electrically. Unnecessary force on the

liftgate may cause it to reverse direction

of movement automatically. Also, it

could result in a malfunction.



The power liftgate may not open/close

electrically if the vehicle is parked on an

incline, or there is strong wind, or the

liftgate is laden with snow.



If a power liftgate system fuse has

Operation using each switch

Operation conditions

blown, the liftgate cannot be opened

using the power liftgate switch or the

electric liftgate opener. Use the

Opening the liftgate

emergency lever to open the liftgate.

Fully close the power liftgate before

If the vehicle has satisfied all the

following operation conditions, the power

liftgate can be opened using the power

function.



disconnecting the vehicle battery. If the

battery is disconnected with the liftgate

open, it cannot be opened or closed

automatically after the battery is

reconnected. If this happens, fully close

the liftgate manually to restore the auto

full open/close function.



All doors and the liftgate are unlocked.

The ignition is switched OFF, or the



selector lever is in P with the ignition

switched ON.

Closing the liftgate



If the liftgate is snow-laden, remove the

snow before operating the power

liftgate. Operating the power liftgate

with excessive force applied to the

liftgate may damage the liftgate.



The ignition is switched OFF, or the

selector lever is in P with the ignition

switched ON.

NOTE

Operation using the transmitter



If the vehicle moves with the selector

Press the power liftgate button for one

second or longer. The hazard warning

lights flash twice and the liftgate opens/

closes after the beep sounds.

lever shifted to a position other than P

while the liftgate is opening/closing

electrically, the liftgate moves as

follows:

Refer to Transmitter on page 3-5.

While opening electrically

NOTE



When the ignition is switched ON, the

transmitter does not operate.

3-22

Before Driving

Doors and Locks

The buzzer is activated, and the liftgate

moves in the reverse direction

automatically and closes. When the

selector lever is shifted to P, you can

resume the power liftgate operation

using the switches.

A locked liftgate can also be opened while

the key is being carried.

While closing electrically

The buzzer is activated, but the liftgate

continues closing.

Electric liftgate

opener

Operation from the driver's seat (To

open/close)

Press the power liftgate switch for about

one second or longer while the liftgate is

in the fully closed/open position. The

hazard warning lights flash twice and the

liftgate opens/closes fully after the beep

sound is heard.

Operation from outside (To close)

Press the power liftgate close switch while

the liftgate is fully opened. The hazard

warning lights flash twice and the liftgate

closes automatically after the beep sound

is heard.

Power liftgate switch

Power liftgate

close switch

Operation from outside (To open)

Press the electric liftgate opener on the

liftgate and raise the liftgate. The hazard

warning lights flash twice and the liftgate

opens automatically after the beep sound

is heard.

NOTE

If the power liftgate switch/power liftgate

close switch is pressed or the electric

liftgate opener is operated while the

liftgate is opening/closing electrically, the

beep sound is heard and the liftgate stops.

Then, it reverses when any of the switches

are pressed again.

(With the advanced keyless function)

3-23

Before Driving

Doors and Locks

Changing the power liftgate fully open

position

WARNING

The power liftgate fully-open position can

be changed according to the height of a

garage.

Always check the area around the power

liftgate before opening/closing it:

Not checking for occupants and objects

around the power liftgate before opening/

closing it is dangerous. The jam-safe

equipment is designed to prevent jamming

in the event an obstruction is in the

liftgate's path. The system may not detect

certain objects obstructing the liftgate

depending on the way they are positioned

and their shape. However, if the jam-safe

function detects an obstruction and moves

the liftgate in the reverse direction, an

occupant in the liftgate's path could be

seriously injured.

When changing the position

1. Stop the liftgate at the desired position.

2. Press the power liftgate close switch

for about three seconds.

A beep sound is activated two times to

indicate that the position change has

been completed.

NOTE

Set the desired fully-open position of the

liftgate at the position where it is open

more than halfway. The position where it

is less than halfway open cannot be set.

To reset

CAUTION

1. Open the liftgate.

2. Press the power liftgate close switch

for about seven seconds.

Sensors are installed on both ends of the

power liftgate. Be careful not to allow the

sensors to be scratched or damaged by

sharp objects, otherwise the liftgate may

no longer open/close automatically. In

addition, if the sensor is damaged while the

liftgate is closing automatically, the system

will stop.

A beep sound is activated three times

to indicated that the reset has been

completed.

NOTE

After about 3 seconds have elapsed since

the switch was pressed, a beep sound is

activated 2 times to indicate that the

liftgate fully-open position has changed.

Continuously press the switch for about 7

seconds to complete the reset.

Sensor

Jam-safe equipment

While the power liftgate is opening/

closing electrically and the system detects

a person or an object in the liftgate's path,

the liftgate will move in the reverse

direction automatically and stops.

3-24

Before Driving

Doors and Locks

NOTE

The jam-safe equipment does not activate

during easy closure operation when the

power liftgate is between the near-shut

position and fully closed position.

When the power liftgate is moving in the

open/close direction and an obstruction is

detected, the beep sound will be heard and

the liftgate moves in the reverse direction

and stops.

Liftgate easy closure

The Easy Closure system automatically

closes the liftgate completely from the

near-shut position.

This system also operates when the liftgate

is closed manually.

WARNING

When closing a liftgate, always keep hands

and ﬁngers away from the liftgate:

Placing hands or ﬁngers around a liftgate is

dangerous because the liftgate closes

automatically from the near-shut position,

which could cause hands and ﬁngers to be

pinched and injured.

NOTE



If the electric liftgate opener is pressed

while the easy closure function is

operating, the liftgate can be opened.

If the liftgate is opened/closed



repeatedly in a short period of time, the

easy closure function may not operate.

Wait for about 2 seconds and then try

again.

3-25

Before Driving -> Doors and Locks for Your Mazda Cx-5 SUV 2023

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