Customer Information and Reporting Safety Defects -> Customer Assistance for Your Mazda Cx-5 SUV 2023

Customer Information and Reporting Safety Defects  
Customer Assistance  
Customer Assistance (U.S.A.)  
Your complete and permanent satisfaction is our business. We are here to serve you. All  
Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in  
top condition.  
If you have any questions or recommendations for improvement regarding the service of  
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take  
the following steps:  
NOTE  
If it becomes necessary to have the components or wiring system for the supplementary  
restraint system modified to accommodate a person with certain medical conditions in  
accordance with a certified physician, contact an Authorized Mazda Dealer. For more  
Air Bag FAQs > Air Bag Deactivation).  
STEP 1: Contact Your Mazda Dealer  
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to  
address the issue.  
If your concern has not been resolved by the CUSTOMER RELATIONS, SALES,  
SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of  
the dealership or the OWNER.  
If it becomes necessary to have the components or wiring system for the supplementary  
restraint system modified to accommodate a person with certain medical conditions in  
accordance with a certified physician, go to STEP 2.  
STEP 2: Contact Mazda North American Operations  
If for any reason you feel the need for further assistance after contacting your dealership  
management or it becomes necessary to have the components or wiring system for the  
supplementary restraint system modified to accommodate a person with certain medical  
conditions in accordance with a certified physician, you can reach Mazda North American  
Operations by one of the following ways.  
Answers to many questions, including how to locate or contact a local Mazda dealership in  
the U.S., can be found here.  
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