Customer Information and Reporting Safety Defects
Reporting Safety Defects
Reporting Safety Defects (U.S.A.)
If you believe that your vehicle has a defect which could cause a crash or could cause injury
or death, you should immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying Mazda Motor Corporation (Your Mazda
Importer/Distributor).
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your
dealer, or Mazda Motor Corporation (Your Mazda Importer/Distributor).
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236
1200 New Jersey Avenue, SE., Washington, DC, 20590. You can also obtain other
NOTE
If you live in the U.S.A., all correspondence to Mazda Motor Corporation should be
forwarded to:
Mazda North American Operations
200 Spectrum Center Drive Suite 100
Irvine, California 92618
or
P.O. Box 19734
Irvine, CA 92623-9734
Customer Experience Center or toll free at 1 (800) 222-5500
If you live outside of the U.S.A., please contact the nearest Mazda Distributor shown (page
8-13) in this manual.
8-14