Customer Information and Reporting Safety Defects -> Reporting Safety Defects for Your Mazda Cx-5 SUV 2023

Customer Information and Reporting Safety Defects  
Reporting Safety Defects  
Reporting Safety Defects (U.S.A.)  
If you believe that your vehicle has a defect which could cause a crash or could cause injury  
or death, you should immediately inform the National Highway Traffic Safety  
Administration (NHTSA) in addition to notifying Mazda Motor Corporation (Your Mazda  
Importer/Distributor).  
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a  
safety defect exists in a group of vehicles, it may order a recall and remedy campaign.  
However, NHTSA cannot become involved in individual problems between you, your  
dealer, or Mazda Motor Corporation (Your Mazda Importer/Distributor).  
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236  
1200 New Jersey Avenue, SE., Washington, DC, 20590. You can also obtain other  
NOTE  
If you live in the U.S.A., all correspondence to Mazda Motor Corporation should be  
forwarded to:  
Mazda North American Operations  
200 Spectrum Center Drive Suite 100  
Irvine, California 92618  
or  
P.O. Box 19734  
Irvine, CA 92623-9734  
Customer Experience Center or toll free at 1 (800) 222-5500  
If you live outside of the U.S.A., please contact the nearest Mazda Distributor shown (page  
8-13) in this manual.  
8-14  
Customer Information and Reporting Safety Defects  
Reporting Safety Defects  
Reporting Safety Defects (Canada)  
Canadian customers who wish to report a safety-related defect and concern to Transport  
Canada, Defect Investigations and Recalls, may telephone the toll free hotline  
1-800-333-0510, or go to the Road Safety website at:  
8-15