If Trouble Arises -> Emergency Towing for Your Mazda Cx-5 SUV 2023

If Trouble Arises  
Emergency Towing  
Towing Description  
WARNING  
We recommend that towing be done only  
by an Authorized Mazda Dealer or a  
commercial tow-truck service.  
Always tow an AWD vehicle with all four  
wheels off the ground:  
Towing an AWD vehicle with either the  
front or rear wheels on the ground is  
dangerous as the drive train could be  
damaged, or the vehicle could trail away  
from the tow truck and cause an accident.  
If the drive train has been damaged,  
transport the vehicle on a flatbed truck.  
Proper lifting and towing are necessary to  
prevent damage to the vehicle. Particularly  
when towing an AWD vehicle, where all  
the wheels are connected to the drive train,  
proper transporting of the vehicle is  
absolutely essential to avoid damaging the  
drive system. Government and local laws  
must be followed.  
Wheel dollies  
CAUTION  
Do not tow the vehicle pointed backward  
with driving wheels on the ground. This  
may cause internal damage to the  
transaxle.  
A towed FWD vehicle should have its  
drive wheels (front wheels) off the ground.  
If excessive damage or other conditions  
prevent this, use wheel dollies.  
When towing a FWD vehicle with the rear  
wheels on the ground, release the parking  
brake.  
Refer to Electric Parking Brake (EPB) on  
page 4-97.  
A towed AWD vehicle must have all its  
wheels off the ground.  
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If Trouble Arises  
Emergency Towing  
Do not tow with sling-type equipment.  
This could damage your vehicle. Use  
wheel-lift or flatbed equipment.  
Tiedown Hooks*  
CAUTION  
Do not use the front and rear tiedown  
eyelets for towing the vehicle.  
They have been designed only for securing  
the vehicle to a transport vessel during  
shipping.  
Using the eyelets for any other purpose  
could result in the vehicle being damaged.  
Tiedown Hooks  
If the parking brake cannot be released  
when towing the vehicle, transport the  
vehicle with all front and rear wheels  
raised off the ground as shown in the  
figure. If the vehicle is towed without  
raising the wheels off the ground, the  
brake system could be damaged.  
1. Remove the tiedown eyelet and the lug  
wrench from the luggage compartment  
(page 7-3).  
2. Wrap a flathead screwdriver or similar  
tool with a soft cloth to prevent  
damage to a painted bumper, and open  
the cap located on the front or rear  
bumper.  
Front  
Wheel dollies  
*Some models.  
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