Get General notes Guide for Mercedes C Class 4 Door 2023

General notes

81

Plug-in hybrid

ENVIRONMENTAL NOTE Environmental

#

Protection of the environment

Always have maintenance work carried

out at a qualiﬁed specialist workshop.

+

ENVIRONMENTAL NOTE Environmental

damage due to operating conditions and

personal driving style

pollution caused by irresponsible disposal

of the high-voltage battery

Personal driving style:

#

Do not depress the accelerator pedal

when starting the engine.

Do not warm up the vehicle while sta-

tionary.

Drive carefully and maintain a suitable

distance from the vehicle in front.

Avoid frequent, sudden acceleration and

braking.

Change gear in good time and use each

gear only up to Ô of its maximum

engine speed.

Switch oﬀ the vehicle in stationary traf-

ﬁc, e.g. by using the ECO start/stop

function.

Drive in a fuel-eﬃcient manner. Observe

the ECO display for an economical driv-

ing style.

A high-voltage battery contains materials

which are harmful to the environment.

The pollutant emission of the vehicle is

directly related to the way you operate the

vehicle.

Operate your vehicle in an environmentally

responsible manner to help protect the envi-

ronment. Please observe the following recom-

mendations on operating conditions and per-

sonal driving style.

#

Dispose of faulty high-voltage batteries

at a qualiﬁed specialist workshop.

#

Take-back of end-of-life vehicles

#

EU countries only:

Operating conditions:

Mercedes-Benz will take back your end-of-life

vehicle for environment-friendly disposal in

accordance with the European Union (EU) End-Of-

Life Vehicles Directive.

#

Make sure that the tyre pressure is cor-

rect.

#

Do not carry any unnecessary weight

(e.g. roof luggage racks once you no lon-

ger need them).

A network of vehicle take-back points and dis-

mantlers has been established for you to return

your vehicle. You can leave it at any of these

points free of charge. This makes an important

contribution to closing the recycling circle and

conserving resources.

#

Adhere to the service intervals.

A regularly serviced vehicle will contrib-

ute to environmental protection.

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For further information about the recycling and

disposal of end-of-life vehicles, and the take-back

conditions, please visit the national Mercedes-

Benz website for your country.

You could jeopardise the operating safety of your

vehicle if you use parts, tyres and wheels as well

as accessories relevant to safety that have not

been approved by Mercedes-Benz. Safety-critical

systems (e.g. the brake system) may malfunction.

Use only Mercedes-Benz GenuineParts or parts of

equal quality. Use only tyres, wheels and acces-

sory parts that have been speciﬁcally approved

for your vehicle model.

Mercedes-Benz tests original parts and conver-

sion parts and accessory parts that have been

speciﬁcally approved for your vehicle model for

their reliability, safety and suitability. Despite

ongoing market research, Mercedes-Benz is

unable to assess other parts. Mercedes-Benz

therefore accepts no responsibility for the use of

such parts in Mercedes-Benz vehicles, even if

they have been oﬃcially approved or independ-

ently approved by a testing centre.

*

NOTE Impairment of the operating eﬃ-

ciency of the restraint systems from

installing accessory parts or from repairs

or welding

Airbags and seat belt tensioners, as well as

control units and sensors for the restraint sys-

tems, may be installed in the following areas

of your vehicle:

Mercedes-Benz GenuineParts

+

ENVIRONMENTAL NOTE Environmental

damage caused by not using recycled

reconditioned components

R

doors

door pillars

Sill

Seats

Cockpit

Driver's display

Centre console

lateral roof frame

R

Mercedes‑Benz AG oﬀers recycled recondi-

tioned components and parts with the same

quality as new parts. The same entitlement

from the implied warranty is valid as for new

parts.

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#

Recycled reconditioned components and

parts from Mercedes‑Benz AG.

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Certain parts are oﬃcially approved for installa-

tion or modiﬁcation only if they comply with legal

requirements. All Mercedes-Benz GenuineParts

meet the approval requirements. The use of non-

approved parts may invalidate the vehicle's gen-

eral operating permit.

#

Do not install accessory parts such as

audio systems in these areas.

#

Do not carry out repairs or welding.

Have accessories retroﬁtted at a quali-

ﬁed specialist workshop.

#

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This is the case in the following situations:

The controls have touch-sensitive user interface

surfaces. For example, the surfaces are controlled

by pressing or swiping to adjust settings or trigger

functions, forexample.

When handling touch-sensitive user interface sur-

faces, observe the following points to avoid prob-

lems operating:

Mercedes me App

Notes about the on-demand feature

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The vehicle type is diﬀerent from that for

which the vehicle's general operating permit

was granted.

You can also activate various functions (on-

demand feature) subsequently via Mercedes me

R

Other road users could be endangered.

aꢀer purchasing your vehicle.

R

The exhaust gas or noise level gets worse.

Information is available at any Mercedes-Benz

Service Centre.

Always specify the vehicle identiﬁcation number

(VIN) (/ page 783) when ordering Mercedes-

Benz GenuineParts.

R

Do not aﬃx stickers orsimilar objects on the

surfaces

R

Do not attach a smartphone‑ or other holder

to the surface of the central display.

Activating on-demand feature using Mercedes me

Requirements:

R

Keep the surfaces protected from moisture

and wet conditions.

Touch-sensitive controls

R

The vehicle has a wireless connection.

In addition to conventional switches and buttons,

your vehicle is equipped with touch-sensitive con-

trols.

These are located in the following areas of your

vehicle:

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The vehicle is linked to the Mercedes me user

account.

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Keep the surfaces free of dust and dirt

(/ page 624).

Ordering and activating on-demand feature

Some touch-sensitive control elements have a

symbol and integrated indicator lamps. When

operating, make sure to press on the symbol of

the control element.

#

Add the desired on-demand feature for the

vehicle to the shopping basket in the

Mercedes me Store.

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Roof and door control panel

Climate control

Steering wheel

#

Complete the order.

The on-demand feature is activated when

operating the vehicle.

MBUX multimedia system

F206 0105 02

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Speeding up activation

&

WARNING Risk of accident or injury due

to improper modiﬁcations to electronic

components

WARNING Risk of ﬁre due to ﬂammable

material coming into contact with hot

parts of the exhaust system

#

Switch the vehicle oﬀ and lock it.

#

Unlock the vehicle aꢀer about two minutes

and switch on the vehicle.

Modiﬁcations to electronic components, their

soꢀware or wiring can impair their functional-

ity and/or the functionality of other networked

components or safety-relevant systems.

If combustible materials, e.g. leaves, grass or

twigs, come into contact with hot parts of the

exhaust system, they may ignite.

The on-demand feature has been activated.

For some features, a notiﬁcation also appears

in the vehicle's multimedia system.

#

When driving oﬀ-road or on unpaved sur-

This can endanger the vehicle's operating

safety.

faces, check the underside of the vehicle

at regular intervals.

If the activation was not successful, repeat the

process.

#

You must not tamper with wiring, elec-

tronic components, or their soꢀware.

In particular, remove any trapped parts

of plants or other ﬂammable material.

Operating safety

#

Always have work on electrical and elec-

If damage should occur, immediately

inform a qualiﬁed specialist workshop.

tronic devices carried out at a qualiﬁed

&

WARNING Risk of accident due to mal-

functions or system failures

specialist workshop.

If you do not have the prescribed service/

maintenance work or any required repairs car-

ried out, this could result in malfunctions or

system failures.

If you modify the on-board electronics, the gen-

eral operating permit is rendered invalid.

Observe the "On-board electronics" section in

"Technical data".

#

Always have the prescribed service‑ and

maintenance work or any required

repairs carried out in a qualiﬁed work-

shop.

F206 0105 02

General notes

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ignite if they come into contact with hot parts

of the exhaust system.

&

DANGER Risk of death and ﬁre due to

*

NOTE Damage to the vehicle due to driv-

ing too fast and due to impacts to the

vehicle underbody or suspension compo-

nents

modiﬁed and/or damaged components of

the high-voltage on-board electrical sys-

tem

#

Have the vehicle checked and repaired

immediately at a qualiﬁed specialist

workshop.

The vehicle's high-voltage on-board electrical

system is under high voltage. If you modify

component parts in the vehicle's high-voltage

on-board electrical system or touch damaged

component parts, you may be electrocuted. In

addition, modiﬁed and/or damaged compo-

nents may cause a ﬁre.

In the event of an accident or impact to the

vehicle underbody, components of the high-

voltage electrical system may be damaged

although the damage is not visible.

In the following situations, in particular, there

is a risk of damage to the vehicle:

or

#

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the vehicle becomes grounded, e.g. on a

high kerb or an unpaved road

the vehicle is driven too fast over an obsta-

cle, e.g. a kerb, speed bump or pothole

a heavy object strikes the underbody or

suspension components

If driving safety is impaired while con-

tinuing your journey, pull over and stop

the vehicle immediately, while paying

attention to road and traﬃc conditions,

and contact a qualiﬁed specialist work-

shop.

R

Plug-in hybrid

In situations such as these, damage to the

body, underbody, suspension components,

wheels or tyres may not be visible. Compo-

nents damaged in this way can unexpectedly

fail or, in the case of an accident, may no lon-

ger absorb the resulting force as intended.

If the underbody panelling is damaged, ﬂam-

mable materials such as leaves, grass or twigs

can collect between the underbody and the

underbody panelling. These materials may

Hybrid vehicles have an internal-combustion

engine and at least one electric motor. The energy

supply for operating the vehicle electrically is pro-

vided by the high-voltage on-board electrical sys-

tem.

#

Never make any modiﬁcations to the

high-voltage on-board electrical system.

#

Do not switch on or use the vehicle if its

high-voltage on-board electrical system

components have been modiﬁed or dam-

aged.

F206 0105 02

General notes

86

vehicles with hybrid systems generate signiﬁcantly

less noise than vehicles with internal-combustion

engines.

#

Never touch damaged components of

the high-voltage on-board electrical sys-

tem.

When you are driving in electric mode, the vehicle

may not be heard by other road users due to the

signiﬁcantly lower noise generated.

#

Aꢀer an accident, do not touch any com-

ponents of the high-voltage on-board

electrical system.

For this reason the vehicle is equipped with a

sound generator, which serves as an acoustic

vehicle alerting system (AVAS). This protective

equipment is prescribed by law.

The outside sound produced by the sound genera-

tor (AVAS) can be heard in the passenger com-

partment at low speeds and does not represent a

malfunction.

#

Aꢀer an accident, have the vehicle trans-

ported away.

Have the components of the high-voltage

on-board electrical system checked at a

qualiﬁed specialist workshop and

replaced if necessary.

Example

High-voltage components that can become very

hot are marked with an additional warning sticker:

The components of the vehicle's high-voltage on-

board electrical system are marked with yellow

warning stickers. The cables of the high-voltage

on-board electrical system are orange.

Vehicles with a 48 V on-board electrical system

&

DANGER Risk of fatal injury by touching

damaged high-voltage components

Vehicles with a 48 V on-board electrical sys-

tem contain individual high-voltage compo-

nents. These high-voltage components are

under high voltage.

F206 0105 02

General notes

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If you modify component parts of these high-

voltage components or touch damaged com-

ponent parts, you may be electrocuted.

High voltage components may be damaged in

an accident, although the damage may not be

visible.

eras or driving and safety systems may mal-

function or fail.

Observe the following points when assembling

the licence plate on the front licence plate

holder:

#

Assemble the licence plate directly on

#

Never perform modiﬁcations to compo-

nent parts of high-voltage components.

the licence plate holder without advertis-

ing media or other holders.

#

Never touch damaged component parts

Assemble the licence plate so that it

does not protrude above or to the side of

the licence plate adapter.

of high-voltage components.

Example

#

Never touch component parts of high-

voltage components aꢀer an accident.

All work on high voltage components must be car-

ried out in a qualiﬁed specialist workshop.

Declarations of conformity and notes on driving

Vehicles with a 48 V on-board electrical system

contain high-voltage components. These compo-

nents are marked with a high-voltage label:

in diﬀerent countries

Notes on assembling the number plate on the

front licence plate holder

Electromagnetic compatibility

The electromagnetic compatibility of the vehicle

components has been checked and certiﬁed

according to the currently valid version of Regula-

tion UN-R 10.

*

NOTE Malfunctions and system failures

due to incorrect assembly of the licence

plate on the front licence plate holder

If the licence plate is incorrectly assembled on

the front licence plate holder, sensors, cam-

F206 0105 02

General notes

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National information for regulatory radio compo-

nents

https://moba.i.mercedes-benz.com/markets/

ece-row/baix/cars/certiﬁcates-of-conformity/

en_GB/index.html

wireless speciﬁcations of the device, including

soꢀware changes, replacement of the original

antenna, or adding the option to connect the

device to an external antenna, without ﬁrst obtain-

ing approval from the Communica-tions Ministry,

because of concern about wireless interference.

Notes when crossing national borders

You must observe the radio regulatory provisions

for the country in which you are currently driving

when operating the vehicle.

For the United Kingdom only:

Only for EU and EFTA countries and countries that

recognise the EU manufacturer's declaration of

conformity:

The following information applies to all wireless

components of the vehicle and of the information

systems and communication devices integrated in

the vehicle:

The manufacturers of the radio components

declare that all radio equipment installed in the

vehicle is in compliance with the relevant statu-

tory requirements. The full texts of the declara-

tions of conformity are available at the following

web address:

The following information applies to all wireless

components of the vehicle and of the information

systems and communication devices integrated in

the vehicle:

The manufacturers of the wireless components

ensure that all wireless components installed in

the vehicle comply with Directive 2014/53/EU.

The full texts of the EU declarations of conformity

are available at the following web address:

You can obtain further information from a

Mercedes-Benz service centre.

For Israel only:

It is prohibited to make any change to a vehicle-

installed radio component that could aﬀect the

F206 0105 02

General notes

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https://moba.i.mercedes-benz.com/markets/

ece-row/baix/cars/certiﬁcates-of-conformity/

en_GB/index.html

Note on two-way radio systems in the vehicle:

For Russia only:

These systems are not protected against harmful

interference and must not cause interference in

properly approved systems.

For Jamaica only:

All wireless vehicle components have received

type approval from the SMA.

For Nigeria only:

The manufacturers of the wireless components

installed in the vehicle hereby declare that all

wireless components installed in the vehicle com-

ply with the technical regulations for two-way

radios. You can obtain further information from a

Mercedes-Benz service centre.

For Ukraine only:

For Brazil only:

Connection and use of the radio communications

equipment in this vehicle is permitted by the

Nigerian Communications Commission

F206 0105 02

General notes

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The manufacturers of the wireless components

installed in the vehicle hereby declare that the

wireless components installed in the vehicle com-

ply with the technical regulations for two-way

radios. You can obtain further information from a

Mercedes-Benz service centre.

Model: DT 200146 (UW0851ve-IBK LK2), DT

200177 (UW0872-IBK-LK2P), 200156 (UW0867-

LK3)

Mercedes Benz Part Number: A 000 583 8205, A

000 583 8305, A 000 583 8405

is in conformity with all relevant provisions of the

directives:

Electromagnetic Compatibility 2014/30/EU

and complies with the following standards :

EN IEC 55014-1: 2021

EN IEC 55014-2: 2021

Including (Category I)

Dunlop Tech GmbH, Oﬀenbacher Landstr. 8,

63456 Hanau, Germany authorized representative

for the complation of the technical documenta-

tion.

Adress: Oﬀenbacher Landstraße 8, 63456 Hanau,

Germany

15-07-2022

[B. Schuchhardt]

Signature

Declaration place: Germany

TIREFIT kit

For the United Kingdom only:

Copy and translation of the original declaration of

conformity:

Dunlop Tech GmbH

UKCA Declaration of Conformity

Product :

Product

Electrical Air pump

Model / Brand

DT 200146 (UW0851ve-IBK LK2), DT 200177

(UW0872), DT 200156 (UW0867-LK3)

Mercedes Benz Part Number:

A 000 583 8205, A 000 583 8305, A 000 583

8405

For EU and EFTA countries only:

Copy and translation of the original declaration of

conformity:

CE

EU Declaration of Conformity

We

Dunlop Tech GmbH

Oﬀenbacher Landstr. 8

DE-63456 Hanau

Declare under our sole reponsibility that

Product Description: Electrical Air Pump

Serial Number: 000000001 to 999999999

Brand: Mercedes Benz

Factory name: UNIK WORLD IND. CO., LTD.

Address: NO. 110-2, Xiwei, Shanhua Dist., Tainan

City 74163, Taiwan (R.O.C.)

Name Dunlop Tech GmbH

Authorized Representative: Bernd Schuchhardt

F206 0105 02

General notes

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Authorized Representative (UK-GB):

Name:

Address:

Contact person:

&

WARNING Risk of accident due to objects

in the driver's footwell

15-07-2022

(Date)

[B. Schuchhardt]

Signature

Objects in the driver's footwell may impede

pedal travel or block a depressed pedal.

This jeopardises the operating and road safety

of the vehicle.

Diagnostics connection

This declaration is issued under the sole responsi-

bility of the mentioned Representative. The sub-

ject equipment under declaration is in conformity

with the UK-GB Regulation(s) below:

Statutory Instruments 2016 No. 1091

The Electromagnetic Compatibility Regulations

2016

Below designated standards were taken confer-

ring a presumption of conformity with the relevant

UK-GB regulations:

BS EN IEC 55014-1: 2021

BS EN IEC 55014-2: 2021

Authorized Representative responsible for making

this declaration:

Name: Dunlop Tech GmbH

The diagnostics connection is a technical inter-

face in the vehicle. It is used, for example, during

repair and maintenance work or for reading out

vehicle data in a specialist workshop. Diagnostic

devices should therefore be connected only at a

qualiﬁed specialist workshop.

#

Stow all objects in the vehicle securely

so that they cannot get into the driver's

footwell.

#

Always ﬁt the ﬂoor mats securely and as

prescribed in order to ensure that there

is always suﬃcient room for the pedals.

&

WARNING Risk of accident due to con-

necting devices to the diagnostics con-

nection

#

Do not use loose ﬂoor mats and do not

place ﬂoor mats on top of one another.

If you connect devices to the diagnostics con-

nection of the vehicle, the function of vehicle

systems and operating safety may be

impaired.

*

NOTE Battery discharging from using devi-

ces connected to the diagnostics connec-

tion

Using devices at the diagnostics connection

drains the battery.

#

For safety reasons, we recommend that

you only use and connect products

approved by a Mercedes-Benz service

centre.

Authorized Representative: Bernd Schuchhardt

Address: Oﬀenbacher Landstraße 8, 63456

Hanau, Germany

#

Check the charge level of the battery.

F206 0105 02

General notes

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Connecting and using another device with the

diagnostics connection can have the following

eﬀects:

Service and maintenance work

Repair work

Modiﬁcations as well as installations and con-

versions

Work on electronic components

Plug-in hybrid: work on the hybrid system

Vehicles with 48 V on-board electrical system:

work on the high-voltage component of the 48

V on-board electrical system

#

If the charge level is low, charge the bat-

tery, e.g. by driving a considerable dis-

tance.

R

Malfunctions in the vehicle system

Please also note the information about the 12 V

battery and short-distance trips in the "Driving

and Parking" chapter (/ page 268).

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Permanent damage to vehicle components

R

Please refer to the warranty terms and conditions

for this matter.

Moreover, connecting equipment to the diagnos-

tics connection can lead to emissions monitoring

information being reset, for example. This may

lead to the vehicle failing to meet the require-

ments of the next emissions inspection during the

main inspection.

Mercedes‑Benz recommends a Mercedes‑Benz

service centre.

Vehicle registration

Mercedes-Benz may ask its service centres to

carry out technical inspections on certain vehi-

cles. The quality or safety of the vehicle is

improved as a result of the inspection.

Mercedes-Benz can only inform you about vehicle

checks if Mercedes-Benz has your registration

data.

Qualiﬁed specialist workshop

A qualiﬁed specialist workshop has the necessary

special skills, tools and qualiﬁcations to correctly

carry out any necessary work on your vehicle.

This particularly applies to safety-relevant work.

Always have the following work carried out on

your vehicle at a qualiﬁed specialist workshop:

R

Safety-relevant work

F206 0105 02

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It is possible that your vehicle has not yet been

registered in your name in the following cases:

technical data for the vehicle

Traﬃc rules and ‑regulations of the country

you are currently in

Motor vehicle laws and safety standards of the

country you are currently in

Radio regulatory requirements of the country

you are currently in

Further information can be obtained at the follow-

ing addresses:

R

if your vehicle was not purchased at an author-

ised specialist dealer.

https://reach.mercedes-benz.com/de/

home/

R

if your vehicle has not yet been examined at a

Mercedes-Benz service centre.

https://reach.mercedes-benz.com/en/

home/

It is advisable to register your vehicle with a

Mercedes-Benz service centre.

Notes for persons with electronic medical aids

Inform Mercedes-Benz as soon as possible about

any change in address or vehicle ownership. You

can do this at a Mercedes-Benz service centre,

for example.

Information on the REACH regulation

EU and EFTA countries only:

The REACH regulation (Regulation (EC) No.

1907/2006, Article 33) stipulates a duty to sup-

ply information about substances of very high

concern (SVHCs).

Mercedes‑Benz AG acts to the best of its knowl-

edge to prevent these SVHCs from being used

and to enable customers to safely handle these

substances. There are SVHCs known to

Mercedes‑Benz AG, according to supplier informa-

tion and internal product information, found in

individual components of this vehicle in quantities

of over 0.1% by weight.

Mercedes-Benz AG cannot, despite carefully

developing vehicle systems, completely rule out

the interaction of vehicle systems with electronic

medical aids such as cardiac pacemakers.

In addition, there are components installed in the

vehicle that, regardless of the operating status of

the vehicle, can generate magnetic ﬁelds on a par

with permanent magnets. These ﬁelds can be

found, for example, in the area around the multi-

media and sound system or also in the area of the

seats, depending on the vehicle equipment.

Correct use of the vehicle

If you remove any warning stickers, you or others

could fail to recognise certain dangers. Leave

warning stickers in position.

Observe the following information in particular

when driving your vehicle:

For this reason, the following can occur in isolated

cases, depending on the aids used:

R

the safety notes in this Owner's Manual, vehi-

cle-speciﬁc supplements and further supple-

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Medical aids malfunctioning

mentary documents

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Adverse health eﬀects

F206 0105 02

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Observe the notes and warnings of the manufac-

turer of the medical aids; if in doubt, contact the

device manufacturer and/or your doctor. If there

is continuing uncertainty concerning the possibil-

ity of medical aids malfunctioning, Mercedes-

Benz AG recommends using only few electrical

vehicle systems and/or maintaining a distance

from the components.

transmission aerials

multimedia system and sound system

QR code for rescue card

QR codes are attached in the fuel ﬁller ﬂap and on

the opposite side on the B-pillar. In the event of

an accident, rescue services can use the QR code

to quickly ﬁnd the appropriate rescue card for

your vehicle. The current rescue card contains the

most important information about your vehicle

(e.g. the routing of the electric lines) in compact

form.

If you have any queries or suggestions, consult a

qualiﬁed specialist workshop.

Implied warranty

Plug-in hybrid

*

NOTE Damage to the vehicle arising from

violation of these operating instructions.

When charging the high-voltage battery, keep a

distance of at least an arm's length between the

medical aid and the following components:

Further information can be obtained at https://

www.mercedes-benz.de/qr-code

Damage to the vehicle can arise from violation

of these operating instructions.

This damage is not covered either by the

Mercedes-Benz implied warranty or by the

New‑ or Used-Vehicle Warranty.

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the power supply equipment

Data storage

Data processing in the vehicle

This includes charging stations in the form of a

wallbox or a public charging point, for exam-

ple.

#

Electronic control units

Follow the instructions in these operat-

ing instructions on proper operation of

your vehicle as well as on possible vehi-

cle damage.

R

vehicle components carrying live voltage

Electronic control units are ﬁtted in your vehicle.

Control units process data they receive from vehi-

cle sensors, forexample, generate themselves or

exchange between themselves. Some control

units are required for the safe operation of your

vehicle. For example, some assist you when driv-

ing, suchas driver assistance systems, while oth-

ers enable convenience or infotainment functions.

This includes the charging cable and the

charging control box, for example.

Only have repairs and maintenance work in the

area of the following components carried out at a

qualiﬁed specialist workshop:

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vehicle components carrying live voltage

F206 0105 02

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The following provides you with general informa-

tion regarding data processing in the vehicle.

Additional information regarding which data in

your vehicle are collected, saved and transmitted

to third parties and for what purpose can be

found in the information directly related to the

functional characteristics in question in their

respective Owner's Manual. This information is

available online and digitally, depending on the

vehicle's equipment.

forexample, your driving behaviour, location, route

or use patterns.

Ambient conditions, suchas temperature, rain

sensor or distance sensor

Legal requirements regarding the disclosure of

data

If legally required to do so, manufacturers are, in

Generally, these are volatile data and will not be

stored beyond the period of operation but will

only be processed within the vehicle itself. Con-

individual cases, legally obliged to provide govern- trol units, forexample, vehicle keys, oꢀen contain

mental entities, upon request and to the extent

required, data stored by the manufacturer.

Forexample, this may be the case during the

investigation of a criminal oﬀence.

Governmental entities are themselves authorised

to read out data from the vehicle in individual

cases and within the applicable legal framework.

In the case of an accident, information that can

help with an investigation can be taken from the

airbag control unit, forexample.

data memories. Their use permits the temporary

or permanent documentation of technical infor-

mation about the vehicle's operating state, com-

ponent loads, maintenance requirements and

technical events or faults.

Depending on the technical equipment, the fol-

lowing data are stored:

Personal data

A unique vehicle identiﬁcation number identiﬁes

every vehicle. Depending on the country, this

vehicle identiﬁcation number can be used by,

forexample, governmental authorities to deter-

mine the owner's identity. There are other possi-

bilities for using data collected from the vehicle to

identify the owner or driver, suchas the licence

plate number.

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Operating status of system components,

suchas ﬁll levels, tyre pressure or battery sta-

tus

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Operational data in the vehicle

This is data regarding the vehicle's operation,

which control units have processed.

Malfunctions or faults in important system

components, suchas lights or brakes

System reactions in special driving situations,

suchas an airbag deployment or the interven-

tion of stability control systems

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Therefore, data generated or processed by control

units may be attributable to a person or, under

certain conditions, become attributable to a per-

son. Depending on which vehicle data are availa-

ble, it may be possible to make inferences about,

This includes the following data, forexample:

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Vehicle status information suchas the speed,

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longitudinal acceleration, lateral acceleration,

number of wheel revolutions or the fastened

seat belts display

information on events leading to vehicle dam-

age

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General notes

96

In certain cases, storing data that would have oth- uses operational data from the vehicle, forexam-

erwise been temporary may be required. This may ple, for recalls. These data can also be used to

Depending on the vehicle equipment, this

includes the following data, forexample:

be the case if the vehicle has detected a malfunc-

tion, forexample.

examine the customer's warranty and guarantee

claims.

Fault memories in the vehicle can be reset by a

service outlet or at your request as part of repair

or maintenance work.

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Multimedia data, suchas music, ﬁlms or pho-

tos for playback in an integrated multimedia

system

address book data for use in connection with

an integrated hands-free system or an integra-

ted navigation system

If you use services suchas repair services and

maintenance work, stored operational data and

the vehicle identiﬁcation number can be read out

and used. Service network employees can read

them out, suchas workshops and manufacturers

or third parties, suchas breakdown services. The

same is true in the case of warranty claims and

quality assurance measures.

In general, the readout is performed via the legally

prescribed port for the diagnostics connection in

the vehicle. The operational data that are read out

technical document states of the vehicle or of

individual components and assist in diagnosing

malfunctions, compliance with warranty obliga-

tions and quality improvement. To that end, these

data, particularly information about component

loads, technical events, malfunctions and other

faults, may be transmitted along with the vehicle

identiﬁcation number to the manufacturer. Fur-

thermore, the manufacturer is subject to product

liability. For this reason, the manufacturer also

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Convenience and infotainment functions

You can store the vehicle's convenience settings

and individual settings and change or reset them

at any time.

Depending on the vehicle equipment, this

includes the following settings, forexample:

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entered navigation destinations

data about the use of Internet services

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These data for convenience and infotainment

functions may be saved locally in the vehicle or

located on a device you have connected to the

vehicle, suchas a smartphone, USB ﬂash drive or

MP3 player. If you have entered these data your-

self, you can delete them at any time.

These data are transmitted only from the vehicle

to third parties at your request. This applies, in

particular, when you use online services per the

settings you have selected.

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Seat and steering wheel positions

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Suspension and climate control settings

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Individual settings, suchas interior lighting

Depending on the selected equipment, you can

import data into vehicle infotainment functions

yourself.

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General notes

97

Smartphone integration (e.g. Android Auto or

Apple CarPlay^®)

Online services

used, other than for the provision of services, is

done so exclusively on the basis of legal permis-

sion. This is the case, forexample, for a legally

prescribed emergency call system, a contractual

agreement or when consent has been given.

Wireless network connection

If your vehicle is accordingly equipped, you can

connect your smartphone or another mobile end

device to the vehicle. You can then control them

by employing the control elements integrated into

the vehicle. Images and audio from the smart-

phone can be output via the multimedia system.

Certain information is simultaneously transferred

to your smartphone. Depending on the type of

integration, thisincludes position data, day/night

mode and other general vehicle statuses. For

more information, please consult the vehicle Own-

er's Manual/infotainment system.

This integration allows the use of selected smart-

phone apps, suchas navigation or music player

apps. There is no further interaction between the

smartphone and the vehicle; in particular, vehicle

data is not directly accessible. The type of addi-

tional data processing is determined by the pro-

vider of the app being used. Which settings you

can make, if any, depends on the speciﬁc app and

your smartphone's operating system.

If your vehicle has a wireless network connection,

it enables data to be exchanged between your

vehicle and additional systems. The wireless net-

work connection is made possible by the vehicle's

own transmitter and receiver or by a mobile end

device that you have brought into the vehicle,

forexample, a smartphone. Online functions can

be used via the wireless network connection. This

includes online services and applications/apps

provided to you by the manufacturer or by other

providers.

You can have services and functions, some of

which are subject to a fee, activated or deactiva-

ted. This excludes legally prescribed functions and

services, suchas an emergency call system.

Third party services

If you use online services from other providers

(third parties), these services are the responsibil-

ity of the provider in question and subject to that

provider's data protection conditions and terms of

use. As a general rule, the manufacturer has no

inﬂuence on the content exchanged.

Manufacturer's services

Regarding the manufacturer's online services, the

individual functions are described by the manu-

facturer in a suitable place, forexample, in the

Owner's Manual or on the manufacturer's web-

site, where the relevant data protection informa-

tion is also given. Personal data may be used for

the provision of online services. Data are

exchanged via a secure connection, suchas the

manufacturer's designated IT systems. Any per-

sonal data which are collected, processed and

For this reason, when services are provided by

third parties, please ask the service provider in

question for information about the type, extent

and purpose of the collection and use of personal

data.

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Data protection rights

Depending on your country or the equipment and

range of functions of your vehicle as well as the

services you use and the services on oﬀer, you

are entitled to diﬀerent data protection rights.

Further information on data protection and your

data protection rights can either be found on the

manufacturer's website or you will receive this

information as part of the various services and

service oﬀers. There you will also ﬁnd the contact

information for the manufacturer and its data pro-

tection oﬃcers.

At a workshop, forexample, with the support of a

specialist and possibly for a fee, you can have

data read out which is stored only locally in the

vehicle.

Copyright

Information on licences for free and open-source

soꢀware used in your vehicle can be found on the

data carrier in your vehicle document wallet and

with updates on the following website:

https://www.mercedes-benz.com/opensource

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General notes for Your Mercedes C Class 4 Door 2023

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