General notes -> Data storage for Your Mercedes C Class 4 Door 2023

General notes  
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Observe the notes and warnings of the manufac-  
turer of the medical aids; if in doubt, contact the  
device manufacturer and/or your doctor. If there  
is continuing uncertainty concerning the possibil-  
ity of medical aids malfunctioning, Mercedes-  
Benz AG recommends using only few electrical  
vehicle systems and/or maintaining a distance  
from the components.  
transmission aerials  
multimedia system and sound system  
QR code for rescue card  
QR codes are attached in the fuel filler flap and on  
the opposite side on the B-pillar. In the event of  
an accident, rescue services can use the QR code  
to quickly find the appropriate rescue card for  
your vehicle. The current rescue card contains the  
most important information about your vehicle  
(e.g. the routing of the electric lines) in compact  
form.  
If you have any queries or suggestions, consult a  
qualified specialist workshop.  
Implied warranty  
Plug-in hybrid  
*
NOTE Damage to the vehicle arising from  
violation of these operating instructions.  
When charging the high-voltage battery, keep a  
distance of at least an arm's length between the  
medical aid and the following components:  
Further information can be obtained at https://  
Damage to the vehicle can arise from violation  
of these operating instructions.  
This damage is not covered either by the  
Mercedes-Benz implied warranty or by the  
New‑ or Used-Vehicle Warranty.  
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the power supply equipment  
Data storage  
Data processing in the vehicle  
This includes charging stations in the form of a  
wallbox or a public charging point, for exam-  
ple.  
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Electronic control units  
Follow the instructions in these operat-  
ing instructions on proper operation of  
your vehicle as well as on possible vehi-  
cle damage.  
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vehicle components carrying live voltage  
Electronic control units are fitted in your vehicle.  
Control units process data they receive from vehi-  
cle sensors, forexample, generate themselves or  
exchange between themselves. Some control  
units are required for the safe operation of your  
vehicle. For example, some assist you when driv-  
ing, suchas driver assistance systems, while oth-  
ers enable convenience or infotainment functions.  
This includes the charging cable and the  
charging control box, for example.  
Only have repairs and maintenance work in the  
area of the following components carried out at a  
qualified specialist workshop:  
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vehicle components carrying live voltage  
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General notes  
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The following provides you with general informa-  
tion regarding data processing in the vehicle.  
Additional information regarding which data in  
your vehicle are collected, saved and transmitted  
to third parties and for what purpose can be  
found in the information directly related to the  
functional characteristics in question in their  
respective Owner's Manual. This information is  
available online and digitally, depending on the  
vehicle's equipment.  
forexample, your driving behaviour, location, route  
or use patterns.  
Ambient conditions, suchas temperature, rain  
sensor or distance sensor  
Legal requirements regarding the disclosure of  
data  
If legally required to do so, manufacturers are, in  
Generally, these are volatile data and will not be  
stored beyond the period of operation but will  
only be processed within the vehicle itself. Con-  
individual cases, legally obliged to provide govern- trol units, forexample, vehicle keys, oꢀen contain  
mental entities, upon request and to the extent  
required, data stored by the manufacturer.  
Forexample, this may be the case during the  
investigation of a criminal offence.  
Governmental entities are themselves authorised  
to read out data from the vehicle in individual  
cases and within the applicable legal framework.  
In the case of an accident, information that can  
help with an investigation can be taken from the  
airbag control unit, forexample.  
data memories. Their use permits the temporary  
or permanent documentation of technical infor-  
mation about the vehicle's operating state, com-  
ponent loads, maintenance requirements and  
technical events or faults.  
Depending on the technical equipment, the fol-  
lowing data are stored:  
Personal data  
A unique vehicle identification number identifies  
every vehicle. Depending on the country, this  
vehicle identification number can be used by,  
forexample, governmental authorities to deter-  
mine the owner's identity. There are other possi-  
bilities for using data collected from the vehicle to  
identify the owner or driver, suchas the licence  
plate number.  
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Operating status of system components,  
suchas fill levels, tyre pressure or battery sta-  
tus  
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Operational data in the vehicle  
This is data regarding the vehicle's operation,  
which control units have processed.  
Malfunctions or faults in important system  
components, suchas lights or brakes  
System reactions in special driving situations,  
suchas an airbag deployment or the interven-  
tion of stability control systems  
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Therefore, data generated or processed by control  
units may be attributable to a person or, under  
certain conditions, become attributable to a per-  
son. Depending on which vehicle data are availa-  
ble, it may be possible to make inferences about,  
This includes the following data, forexample:  
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Vehicle status information suchas the speed,  
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longitudinal acceleration, lateral acceleration,  
number of wheel revolutions or the fastened  
seat belts display  
information on events leading to vehicle dam-  
age  
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In certain cases, storing data that would have oth- uses operational data from the vehicle, forexam-  
erwise been temporary may be required. This may ple, for recalls. These data can also be used to  
Depending on the vehicle equipment, this  
includes the following data, forexample:  
be the case if the vehicle has detected a malfunc-  
tion, forexample.  
examine the customer's warranty and guarantee  
claims.  
Fault memories in the vehicle can be reset by a  
service outlet or at your request as part of repair  
or maintenance work.  
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Multimedia data, suchas music, films or pho-  
tos for playback in an integrated multimedia  
system  
address book data for use in connection with  
an integrated hands-free system or an integra-  
ted navigation system  
If you use services suchas repair services and  
maintenance work, stored operational data and  
the vehicle identification number can be read out  
and used. Service network employees can read  
them out, suchas workshops and manufacturers  
or third parties, suchas breakdown services. The  
same is true in the case of warranty claims and  
quality assurance measures.  
In general, the readout is performed via the legally  
prescribed port for the diagnostics connection in  
the vehicle. The operational data that are read out  
technical document states of the vehicle or of  
individual components and assist in diagnosing  
malfunctions, compliance with warranty obliga-  
tions and quality improvement. To that end, these  
data, particularly information about component  
loads, technical events, malfunctions and other  
faults, may be transmitted along with the vehicle  
identification number to the manufacturer. Fur-  
thermore, the manufacturer is subject to product  
liability. For this reason, the manufacturer also  
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Convenience and infotainment functions  
You can store the vehicle's convenience settings  
and individual settings and change or reset them  
at any time.  
Depending on the vehicle equipment, this  
includes the following settings, forexample:  
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entered navigation destinations  
data about the use of Internet services  
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These data for convenience and infotainment  
functions may be saved locally in the vehicle or  
located on a device you have connected to the  
vehicle, suchas a smartphone, USB flash drive or  
MP3 player. If you have entered these data your-  
self, you can delete them at any time.  
These data are transmitted only from the vehicle  
to third parties at your request. This applies, in  
particular, when you use online services per the  
settings you have selected.  
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Seat and steering wheel positions  
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Suspension and climate control settings  
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Individual settings, suchas interior lighting  
Depending on the selected equipment, you can  
import data into vehicle infotainment functions  
yourself.  
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Smartphone integration (e.g. Android Auto or  
Apple CarPlay®)  
Online services  
used, other than for the provision of services, is  
done so exclusively on the basis of legal permis-  
sion. This is the case, forexample, for a legally  
prescribed emergency call system, a contractual  
agreement or when consent has been given.  
Wireless network connection  
If your vehicle is accordingly equipped, you can  
connect your smartphone or another mobile end  
device to the vehicle. You can then control them  
by employing the control elements integrated into  
the vehicle. Images and audio from the smart-  
phone can be output via the multimedia system.  
Certain information is simultaneously transferred  
to your smartphone. Depending on the type of  
integration, thisincludes position data, day/night  
mode and other general vehicle statuses. For  
more information, please consult the vehicle Own-  
er's Manual/infotainment system.  
This integration allows the use of selected smart-  
phone apps, suchas navigation or music player  
apps. There is no further interaction between the  
smartphone and the vehicle; in particular, vehicle  
data is not directly accessible. The type of addi-  
tional data processing is determined by the pro-  
vider of the app being used. Which settings you  
can make, if any, depends on the specific app and  
your smartphone's operating system.  
If your vehicle has a wireless network connection,  
it enables data to be exchanged between your  
vehicle and additional systems. The wireless net-  
work connection is made possible by the vehicle's  
own transmitter and receiver or by a mobile end  
device that you have brought into the vehicle,  
forexample, a smartphone. Online functions can  
be used via the wireless network connection. This  
includes online services and applications/apps  
provided to you by the manufacturer or by other  
providers.  
You can have services and functions, some of  
which are subject to a fee, activated or deactiva-  
ted. This excludes legally prescribed functions and  
services, suchas an emergency call system.  
Third party services  
If you use online services from other providers  
(third parties), these services are the responsibil-  
ity of the provider in question and subject to that  
provider's data protection conditions and terms of  
use. As a general rule, the manufacturer has no  
influence on the content exchanged.  
Manufacturer's services  
Regarding the manufacturer's online services, the  
individual functions are described by the manu-  
facturer in a suitable place, forexample, in the  
Owner's Manual or on the manufacturer's web-  
site, where the relevant data protection informa-  
tion is also given. Personal data may be used for  
the provision of online services. Data are  
exchanged via a secure connection, suchas the  
manufacturer's designated IT systems. Any per-  
sonal data which are collected, processed and  
For this reason, when services are provided by  
third parties, please ask the service provider in  
question for information about the type, extent  
and purpose of the collection and use of personal  
data.  
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Data protection rights  
Depending on your country or the equipment and  
range of functions of your vehicle as well as the  
services you use and the services on offer, you  
are entitled to different data protection rights.  
Further information on data protection and your  
data protection rights can either be found on the  
manufacturer's website or you will receive this  
information as part of the various services and  
service offers. There you will also find the contact  
information for the manufacturer and its data pro-  
tection officers.  
At a workshop, forexample, with the support of a  
specialist and possibly for a fee, you can have  
data read out which is stored only locally in the  
vehicle.  
Copyright  
Information on licences for free and open-source  
soꢀware used in your vehicle can be found on the  
data carrier in your vehicle document wallet and  
with updates on the following website:  
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