Maintenance and care -> Cleaning and care for Your Mercedes C Class 4 Door 2023

Maintenance and care  
618  
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Cleaning and care  
Information on washing the vehicle in a car wash  
WARNING Risk of burns from hot compo-  
nent parts in the engine compartment  
Certain component parts in the engine com-  
partment can be very hot, e.g. the engine, the  
cooler and parts of the exhaust system.  
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WARNING Risk of an accident due to  
reduced braking power aꢀer washing the  
vehicle  
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Allow the engine to cool down and only  
Braking efficiency is reduced aꢀer washing the  
vehicle.  
touch component parts described in the  
following.  
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Aꢀer the vehicle has been washed, brake  
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carefully while paying attention to the  
traffic conditions until braking power has  
been fully restored.  
WARNING ‑ Risk of fire and injury due to  
windscreen washer concentrate  
Windscreen washer concentrate is highly flam-  
mable. It could ignite if it comes into contact  
with hot engine component parts or the  
exhaust system.  
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NOTE Damage from automatic braking  
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Open cap 1 by the tab.  
Top up the washer fluid.  
If one of the following functions is activated,  
the vehicle will brake automatically in certain  
situations:  
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Make sure that no windscreen washer  
concentrate spills out next to the filler  
opening.  
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Active Brake Assist  
Active Distance Assist DISTRONIC  
HOLD function  
Active Parking Assist  
Keeping the air/water duct free  
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Keep the area between the bonnet and the  
windscreen free of deposits, e.g. ice, snow or  
leaves.  
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Maintenance and care  
619  
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The side windows and sliding sunroof are com- Car wash mode  
To avoid damaging the vehicle, deactivate  
these systems e.g. during towing or in the car  
wash.  
pletely closed.  
In car wash mode, the vehicle is prepared for driv-  
ing into a car wash. Car wash mode can be activa-  
ted at a speed of up to 20 km/h (/ page 620).  
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The outside mirrors are folded in.  
The blower for the ventilation and heating is  
switched off.  
When car wash mode is activated, the Car wash  
mode active message will appear on the driver's  
display. The following adjustments will be made:  
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NOTE Damage due to unsuitable car wash  
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The windscreen wiper switch is in position g.  
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Before driving into a car wash make sure  
that the car wash is suitable for the vehi-  
cle dimensions.  
Ensure there is sufficient ground clear-  
ance between the underbody and the  
guide rails of the car wash.  
Ensure that the clearance width of the  
car wash, in particular the width of the  
guide rails, is sufficient.  
The key is at a minimum distance of 3 m away  
from the vehicle. Otherwise, the boot lid could  
open unintentionally.  
This also applies to the Digital Vehicle Key.  
For car washes with a conveyor system:  
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The outside mirrors will be folded in.  
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To prevent the windscreen washer system  
from starting up automatically, the rain sensor  
will be deactivated.  
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The windows and the sliding sunroof will be  
closed, if necessary.  
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Neutral i is engaged.  
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If you would like to leave the vehicle while  
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Parking Assist PARKTRONIC will be deactiva-  
it is being washed, make sure the key is  
located in the vehicle. Park position j  
will otherwise be engaged automatically.  
ted.  
To avoid damage to your vehicle when using a car  
wash, ensure the following beforehand:  
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Vehicles with 360° camera: the front image  
will be activated aꢀer approximately eight sec-  
onds.  
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Active Distance Assist DISTRONIC is deactiva-  
ted.  
If, aꢀer the car wash, you remove the wax  
from the windscreen and wiper rubbers, this  
will prevent smearing and reduce wiper noise.  
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Vehicles with HANDS-FREE ACCESS: kick  
detection will be deactivated.  
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The HOLD function is switched off.  
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The 360° camera or the reversing camera is  
switched off.  
If one of the settings cannot be selected, this will  
be shown by the % symbol next to the respec-  
tive setting.  
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Maintenance and care  
620  
Pressing Switch off will cancel car wash mode.  
Above a speed of 20 km/h, car wash mode will  
be deactivated automatically.  
You can also switch off car wash mode via the  
MBUX multimedia system (/ page 620).  
Multimedia system:  
Information on using a high-pressure cleaner  
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Settings  
Vehicle  
Driving  
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WARNING Risk of an accident when using  
high-pressure cleaners with round-spray  
nozzles  
Activating car wash mode  
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Select Car wash mode.  
Select Activate.  
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The water jet can cause externally invisible  
damage.  
Components damaged in this way may unex-  
pectedly fail.  
The following settings will be reset when car wash  
mode is deactivated:  
If one of the settings cannot be selected, this is  
shown by an % next to the respective setting.  
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The outside mirrors will be folded out.  
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The rain sensor will be activated.  
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For an overview of the settings made when  
you activate car wash mode (/ page 32).  
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Do not use a high-pressure cleaner with  
round-spray nozzles.  
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Parking Assist PARKTRONIC will be reset to  
the previously selected setting.  
Deactivating car wash mode  
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Have damaged tyres or chassis parts  
replaced immediately.  
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The windows and the sliding sunroof will  
remain closed.  
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Select Switch off.  
The settings for car wash mode will be reset.  
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Vehicles with 360° camera: the front image  
will be deactivated at speeds above 18 km/h.  
To avoid damage to your vehicle, observe the fol-  
lowing when using a high-pressure cleaner:  
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Car wash mode is automatically deactivated  
as soon as a speed of 20 km/h is exceeded.  
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Vehicles with HANDS-FREE ACCESS: kick  
detection will be activated.  
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The key is at a minimum distance of 3 m away  
from the vehicle. Otherwise, the boot lid could  
open unintentionally.  
Activating/deactivating car wash mode  
Requirements  
This also applies to the Digital Vehicle Key.  
Maintain a distance of at least 30 cm to the  
vehicle.  
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The vehicle is stationary.  
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The vehicle is switched on.  
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Maintenance and care  
621  
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Vehicles with decorative film: Parts of your  
vehicle are covered with a decorative film.  
Observe the relevant legal requirements (e.g. in  
some countries, washing by hand is permitted  
Tree resin, oils, fuels and greases: remove by  
rubbing gently with a cloth soaked in petro-  
leum ether or lighter fluid.  
Coolant and brake fluid: remove with a damp  
cloth and clean water.  
Tar stains: use tar remover.  
Wax: use silicone remover.  
Do not attach stickers, films or similar materi-  
als. Only have film attached to the bumper at  
a qualified specialist workshop.  
Maintain a distance of at least 70 cm between only in specially designated wash bays).  
the film-covered parts of the vehicle and the  
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Use a mild cleaning agent (e.g. car shampoo).  
nozzle of the high-pressure cleaner. Move the  
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Wash the vehicle with lukewarm water using a  
nozzle of the high-pressure cleaner around  
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soꢀ car sponge. When doing so, do not  
while cleaning. The water temperature of the  
expose the vehicle to direct sunlight.  
high-pressure cleaner must not exceed 60°C.  
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Carefully hose the vehicle off with water and  
dry using a chamois.  
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Observe the information on the correct dis-  
tance in the equipment manufacturer's oper-  
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Observe the notes on the care of car parts  
(/ page 623).  
ating instructions.  
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Remove dirt immediately, where possible. Do  
not use acid solutions.  
Do not direct the nozzle of the high-pressure  
cleaner directly at sensitive parts, e.g. tyres,  
gaps, electrical components, batteries, illumi-  
nants or louvres.  
Notes on paintwork/matt finish paintwork care  
Matt finish  
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Only use care products approved for  
Mercedes-Benz.  
To avoid damaging the paintwork and interfering  
with the driving assistance systems, please  
observe the following notes:  
Washing the vehicle by hand  
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Do not attach stickers, films or similar materi-  
als. Only have film attached to the bumper at  
a qualified specialist workshop.  
Do not polish the vehicle and light-alloy  
wheels.  
Paint  
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NOTE Engine damage due to water ingress  
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Insect remains: soak with insect remover and  
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Take care not to point the water jet  
directly towards the air inlet grille below  
the bonnet.  
rinse off the treated areas aꢀerwards.  
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Bird droppings: soak with water and rinse off  
aꢀerwards.  
Only use car washes that correspond to the  
latest engineering standards.  
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Maintenance and care  
622  
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Do not use car wash programmes with a final  
Remove dirt as soon as possible. Avoid rub-  
bing too hard in order not to damage the dec-  
orative film irreparably.  
If there is dirt on the finish or if the decorative  
film is dull: use the paint cleaner recommen-  
ded and approved for Mercedes-Benz.  
Insect remains: soak with insect remover and  
rinse off the treated areas aꢀerwards.  
Bird droppings: soak with water and rinse off  
aꢀerwards.  
Do not use polish on matt decorative film. Pol-  
ishing will have the effect of shining the film-  
wrapped surface.  
Do not treat matt or structured decorative  
films with wax. Permanent stains may occur.  
hot wax treatment.  
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Do not use paint cleaners, buffing or polishing  
products, gloss preservers, e.g. wax.  
In the event of paintwork damage:  
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Scratches, corrosive deposits, areas affected by  
corrosion and damage caused by incorrect care  
cannot always be completely repaired. In this  
case, contact a qualified specialist workshop.  
You can obtain more information on care and  
cleaning agents from the manufacturer.  
In the case of film-wrapped surfaces, visual differ-  
ences may occur between the surfaces that were  
not protected by a decorative film aꢀer a decora-  
tive film has been removed.  
Always have paintwork repairs carried out at a  
qualified specialist workshop.  
Make sure the radar sensors function  
(/ page 334).  
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To prevent water stains, dry a film-wrapped  
vehicle with a soꢀ, absorbent cloth aꢀer every  
car wash.  
Notes on cleaning decorative films  
Observe the "Notes on paintwork/matt finish  
paintwork care" (/ page 621). They also apply to  
matt decorative films.  
Observe the notes on cleaning decorative films to  
avoid damage.  
Avoiding damage to the decorative film  
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The service life and colouring of decorative  
films are impaired by:  
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Have work or repairs to decorative films car-  
ried out at a qualified specialist workshop  
(e.g. at a Mercedes-Benz Service Centre).  
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Sunlight  
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Temperature (e.g. hot air blower)  
Cleaning  
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For cleaning, use plenty of water and a mild  
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Weather conditions  
cleaning agent without additives or abrasive  
substances (e.g. a car shampoo approved for  
Mercedes-Benz).  
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Stone chippings and dirt  
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Chemical cleaning agents  
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Oily products  
F206 0105 02  
Maintenance and care  
623  
Notes on care of car parts  
Windows  
application instructions may result in damage,  
smear marks or dazzling spots.  
Remove external fogging or dirt on the wind-  
screen in front of the multifunction camera.  
Otherwise, driving systems and driving safety  
systems may be impaired or unavailable  
(/ page 334).  
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NOTE Damage to electronic components  
due to excess fluids  
WARNING Risk of entrapment if the wind-  
screen wipers are switched on while the  
windscreen is being cleaned  
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When cleaning the windows from the inside,  
fluids such as cleaning agents or water may  
run down and get behind trim parts of the  
vehicle interior and cause damage to elec-  
tronic components.  
If the windscreen wipers are set in motion  
while you are cleaning the windscreen or  
wiper blades, you can be trapped by the wiper  
arm.  
Wiper blades  
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Move the wiper arms into the replacement  
position (/ page 30).  
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Always switch off the windscreen wipers  
Use cleaning agents as sparingly as pos-  
sible.  
and the vehicle before cleaning the wind-  
screen or wiper blades.  
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With the wiper arms folded out, clean the  
wiper blades with a damp cloth.  
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Immediately absorb any excess fluids.  
To avoid damage to the vehicle, observe the notes  
on cleaning and care of the following car parts:  
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Make sure that the wiper blades are coated.  
The coating may leave residue on a cloth. Do  
not rub the wiper blades excessively or clean  
them too oꢀen.  
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Clean the windows inside and outside with a  
damp cloth and with a cleaning agent recom-  
mended for Mercedes-Benz.  
Do not use dry cloths or abrasive or solvent-  
based cleaning agents to clean the insides of  
windows.  
Wheels and rims  
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Use water and acid-free alloy wheel cleaners.  
Exterior lighting  
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Do not use acidic alloy wheel cleaners to  
Clean the lenses with a wet sponge and mild  
cleaning agent (e.g. car shampoo).  
Use only cleaning agents or cleaning cloths  
that are suitable for plastic lenses.  
remove brake dust. This could damage wheel  
bolts and brake components.  
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Aꢀer changing the wiper blades or treating  
the vehicle with wax, clean the windscreen  
thoroughly with cleaning agents recommen-  
ded for Mercedes-Benz. Failure to observe the  
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To avoid corrosion of the brake discs and  
pads, drive the vehicle for a few minutes aꢀer  
cleaning before parking it. The brake discs and  
pads will warm up and dry out.  
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Maintenance and care  
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Vehicle socket (high-voltage battery)  
Remove traces of rust on the ball (e.g. using a  
wire brush).  
Remove dirt with a lint-free cloth.  
Aꢀer cleaning, lightly oil or grease the ball  
head.  
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WARNING Risk of injury or fatal injuries  
from bleached seat belts  
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Use clean water and a soꢀ cloth to clean the  
vehicle socket.  
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Bleaching or dyeing seat belts can severely  
weaken them.  
This can, for example, cause seat belts to tear  
or fail in an accident.  
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Do not use high-pressure cleaners or cleaning  
agents such as soap.  
Sensors  
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Before using trailers with anti-torsional cou-  
pling, observe the manufacturer's operating  
instructions.  
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Clean the sensors in the front and rear bump-  
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Never bleach or dye seat belts.  
ers with a soꢀ cloth and car shampoo  
(/ page 334).  
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NOTE Property damage due to disinfec-  
tants  
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When using a high-pressure cleaner, maintain  
a minimum distance of 30 cm.  
Notes on care of the interior  
The interior includes a number of sensitive  
surfaces such as displays, plastics and  
leather.  
Disinfectants can contain alcohol and other  
substances that penetrate and damage surfa-  
ces. Technology behind buttons and displays  
can also be damaged.  
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WARNING Risk of injury from plastic parts  
breaking off aꢀer the use of solvent-based  
care products  
Reversing camera and 360° camera  
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Open the camera cover with the multimedia  
system (/ page 401).  
Use clean water and a soꢀ cloth to clean the  
camera lens.  
Do not use a high-pressure cleaner.  
Care and cleaning products containing sol-  
vents can cause surfaces in the cockpit to  
become porous. When the airbags are  
deployed, plastic parts may break away.  
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Do not use disinfectant on interior surfa-  
ces.  
Trailer hitch  
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Do not use any care or cleaning products  
containing solvents to clean the cockpit.  
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Observe the notes on care in the trailer hitch  
manufacturer's operating instructions.  
To avoid damage to the vehicle, observe the fol-  
lowing notes on cleaning and care:  
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Do not clean the ball neck with a high-pres-  
sure cleaner or solvent.  
F206 0105 02  
Maintenance and care  
625  
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Seat belts  
Do not allow cosmetics, insect repellent or  
sun cream to come into contact with the plas-  
tic trim.  
Do not use a microfibre cloth.  
Do not use oil-based cleaning and care prod-  
ucts.  
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Clean with lukewarm soapy water.  
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Do not use chemical cleaning agents.  
Do not dry by heating them to over 80°C or  
exposing them to direct sunlight.  
Real wood and trim elements  
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Steering wheel made of genuine leather or DINA-  
MICA  
Clean with a microfibre cloth.  
Black piano-lacquer look: clean with a damp  
cloth and soapy water.  
For heavy soiling: use a cleaning agent recom-  
mended for Mercedes-Benz.  
Do not use solvent-based cleaning agents, pol-  
ishes or waxes.  
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Display  
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NOTE Damage caused by wrong cleaners  
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Switch off the display and let it cool down.  
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Do not use solvent-based cleaning  
agents such as tar remover or wheel  
cleaner; neither should you use polishes  
or waxes. Otherwise you may damage  
the finish.  
Clean the surface carefully with a microfibre  
cloth and a suitable display care product (TFT-  
LCD).  
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Do not use any other agents.  
Roof lining  
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Head-up display  
Clean with a brush or dry shampoo.  
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Clean with a damp cloth and a 1% soap solu-  
tion and then wipe with a dry cloth.  
For heavy soiling: use a cleaning agent recom-  
mended for Mercedes-Benz.  
Leather care: use a leather care agent that  
has been recommended for Mercedes-Benz.  
Do not allow the leather to become too damp.  
Clean with a soꢀ, non-static, lint-free cloth.  
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Do not use cleaning agents.  
Carpet  
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Use a carpet and textile cleaning agent recom-  
mended for Mercedes-Benz.  
Plastic trim  
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Clean with a damp microfibre cloth.  
Imitation leather steering wheel  
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For heavy soiling: use a cleaning agent recom-  
mended for Mercedes-Benz.  
Clean the entire steering wheel with a damp  
cotton cloth and a 1% soapy water solution.  
Do not spot clean.  
Use cleaning and care products recommen-  
ded for Mercedes-Benz.  
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Do not attach stickers, films or similar materi-  
als.  
Do not use a microfibre cloth.  
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F206 0105 02  
Maintenance and care  
626  
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Leather is a natural product. It exhibits natural  
surface properties such as differences in  
structure, marks caused by growth and injury  
or subtle colour differences. These surface  
properties are characteristics of leather and  
not material faults. Leather is also subject to  
a natural ageing process during which the sur-  
face properties change.  
structure, marks caused by growth and injury  
or subtle colour differences. These surface  
properties are characteristics of leather and  
not material faults. Leather is also subject to  
a natural ageing process during which the sur-  
face properties change.  
Waves or wrinkling in the seat cover may  
occur due to the stress on the seat; this is  
caused by the natural leather material.  
Regular cleaning and care of the leather  
reduces soiling, wear marks and ageing dam-  
age and thus significantly extends its life  
span. Clothing that can leave stains (e.g.  
jeans) may discolour the leather.  
Use cleaning and care products recommen-  
ded for Mercedes-Benz.  
Do not use a microfibre cloth.  
Do not use oil-based cleaning and care prod-  
ucts.  
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Fabric seat covers  
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Vacuum up dirt such as crumbs or dust and  
then use a damp microfibre cloth and a 1%  
soap solution to clean the entire seat cover.  
Do not spot clean.  
Genuine leather seat covers  
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Vacuum up dirt such as crumbs or dust and  
then clean the seat covers with a damp cotton  
cloth and wipe down with a dry cloth. Regu-  
larly clean the seat covers.  
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Use cleaning and care products recommen-  
ded for Mercedes-Benz.  
Do not use oil-based cleaning and care prod-  
ucts.  
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For heavy soiling: use a leather care agent rec-  
ommended for Mercedes-Benz aꢀercare.  
Leather care: use a leather care agent that  
has been recommended for Mercedes-Benz.  
Do not use a microfibre cloth.  
Do not allow the leather to become too damp.  
Do not use oil-based cleaning and care prod-  
ucts.  
DINAMICA seat covers  
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Vacuum up dirt such as crumbs or dust and  
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then use a damp cloth to clean.  
Do not use a microfibre cloth.  
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Imitation leather seat covers  
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Vacuum up dirt such as crumbs or dust and  
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then use a damp cotton cloth and a 1% soap  
solution to clean the entire seat cover. Do not  
spot clean.  
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Leather is a natural product. It exhibits natural  
surface properties such as differences in  
F206 0105 02