Get MBUX multimedia system Guide for Mercedes C Class 4 Door 2023

MBUX multimedia system

460

• Operates Touch Control (/ page 468)

Central display with touch functionality

• Home screen overview (/ page 467)

• Operates the touchscreen (/ page 469)

Switch panel with:

Overview and operation

Overview of the MBUX multimedia system

(Mercedes-AMG vehicles)

*

NOTE Increased surface temperature due

to direct sunlight on the central display

2

3

The surface of the central display is very dark.

If the display is exposed to direct sunlight, the

surface can become very hot.

&

WARNING Risk of distraction from infor-

mation systems and communications

equipment

ú Fingerprint sensor

#

If the central display has been exposed

to direct sunlight, allow it to cool down

before touching it for a long time.

Ü Switches the MBUX multimedia system

on or oﬀ, switches the central display oﬀ

a Switches sound on or oﬀ

If you operate information systems and com-

munication devices integrated in the vehicle

when driving, you could be distracted from the

traﬃc situation. This could also cause you to

lose control of the vehicle.

ø Adjusts the volume

%

Alternatively, the MBUX voice assistant allows

voice dialogue. Operation with natural speech

starts aꢀer the wake-up call "Hey Mercedes"

(/ page 452). You can start voice navigation,

for example, with the input of a three-word

address from what3words.

If the vehicle is equipped with the MBUX Inte-

rior Assistant, vehicle and infotainment func-

tions can be used. The interaction then fol-

lows intelligently, reactively or with hand or

head movements.

#

Only operate this equipment when the

traﬃc situation permits.

#

If you cannot be sure of this, stop the

vehicle whilst paying attention to road

and traﬃc conditions and operate the

equipment with the vehicle stationary.

You must observe the legal requirements for the

country in which you are currently driving when

operating the multimedia system.

1

Touch Control and control panel for the MBUX

multimedia system

MBUX stands for Mercedes-Benz User Experi-

ence.

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MBUX multimedia system

461

Numerous application, online services, services

and apps are available for you. These can be

called up via the home screen.

With the global search, you can search on the

home screen via categories, e.g. in the navigation,

and on the internet.

and traﬃc conditions and operate the

equipment with the vehicle stationary.

You must observe the legal requirements for the

country in which you are currently driving when

operating the multimedia system.

You can conveniently call up your favourites using

the ß button on the steering wheel. Quick-

access in the home screen and in the applications

serve to select functions more quickly.

Anti-theꢀ protection

This device is equipped with technical provisions

to protect it against theꢀ. More detailed informa-

tion about anti-theꢀ protection can be obtained at

a qualiﬁed specialist workshop.

*

NOTE Increased surface temperature due

to direct sunlight on the central display

If you use the learning function of the multimedia

system, you will receive suggestions during opera-

tion of the most probable navigation destinations,

media sources, radio stations and contacts. The

conﬁguration of the suggestions is completed in

the system settings. You can compile your user

proﬁle from various vehicle settings and settings

of the multimedia system. Some functions and

services are protected by a PIN. You can teach in

biometric procedures to identify yourself with

these instead of the four-digit Mercedes me PIN.

The Notiﬁcations Centre collects incoming notiﬁ-

cations, e.g. about an available soꢀware update.

Depending on the type of notiﬁcation it oﬀers var-

ious actions. The call is made in the home screen

via the Control Centre.

The surface of the central display is very dark.

If the display is exposed to direct sunlight, the

surface can become very hot.

Overview of the MBUX multimedia system

&

WARNING Risk of distraction from infor-

mation systems and communications

equipment

#

If the central display has been exposed

to direct sunlight, allow it to cool down

before touching it for a long time.

If you operate information systems and com-

munication devices integrated in the vehicle

when driving, you could be distracted from the

traﬃc situation. This could also cause you to

lose control of the vehicle.

#

Only operate this equipment when the

traﬃc situation permits.

#

If you cannot be sure of this, stop the

vehicle whilst paying attention to road

F206 0105 02

MBUX multimedia system

462

a Switches sound on or oﬀ

ø Adjusts the volume

Ü Switches the MBUX multimedia system

on or oﬀ, switches the central display oﬀ

a Switches sound on or oﬀ

ø Adjusts the volume

%

Alternatively, the MBUX voice assistant allows

voice dialogue. Operation with natural speech

starts aꢀer the wake-up call "Hey Mercedes"

(/ page 452). You can start voice navigation,

for example, with the input of a three-word

address from what3words.

1

Touch Control and control panel for the MBUX

multimedia system

MBUX stands for Mercedes-Benz User Experi-

ence.

• Operates Touch Control (/ page 468)

Central display with touch functionality

• Home screen overview (/ page 467)

• Operates the touchscreen (/ page 469)

Switch panel with:

Numerous application, online services, services

and apps are available for you. These can be

called up via the home screen.

You can conveniently call up your favourites using

the ß button on the steering wheel. Quick-

access in the home screen and in the applications

serve to select functions more quickly.

If you use the learning function of the multimedia

system, you will receive suggestions during opera-

tion of the most probable navigation destinations,

media sources, radio stations and contacts. The

conﬁguration of the suggestions is completed in

the system settings. You can compile your user

Mercedes-AMG vehicles

Touch Control and control panel for the MBUX

multimedia system

MBUX stands for Mercedes-Benz User Experi-

ence.

• Operates Touch Control (/ page 468)

Central display with touch functionality

• Home screen overview (/ page 467)

• Operates the touchscreen (/ page 469)

Switch panel with:

1

2

3

2

3

ú Fingerprint sensor

Ü Switches the MBUX multimedia system

on or oﬀ, switches the central display oﬀ

ú Fingerprint sensor

F206 0105 02

MBUX multimedia system

463

proﬁle from various vehicle settings and settings

of the multimedia system. Some functions and

services are protected by a PIN. You can teach in

biometric procedures to identify yourself with

these instead of the four-digit Mercedes me PIN.

The Notiﬁcations Centre collects incoming notiﬁ-

cations, e.g. about an available soꢀware update.

Depending on the type of notiﬁcation it oﬀers var-

ious actions. The call is made via the Control

Centre.

The zero layer provides you with dynamic content

from the MBUX multimedia system and is used to

quickly access and control the applications you

use. When you select © on the central display,

the digital map with the applications appears in

the lower display area. Compared to the home

screen with a classic menu, the steps required to

call up the applications are reduced. You can

switch between the zero layer and the home

screen with a classic menu.

The applications can be hidden from the display

area and shown again.

The zero layer provides the following modules and

applications:

A mobile phone must be connected to the

MBUX multimedia system for the phone to be

displayed.

Active applications

The lower display area shows an active mas-

sage programme, for example.

R

Suggestions

Suggestions are displayed on the lower display

area based on context and your user behav-

iour. Here are a few examples:

With the global search, you can search on the

home screen via categories, e.g. in the navigation,

and on the internet.

-

Latest calls

-

Active massage programmes

-

Vehicle functions

Anti-theꢀ protection

R

Navigation module

This device is equipped with technical provisions

to protect it against theꢀ. More detailed informa-

tion about anti-theꢀ protection can be obtained at

a qualiﬁed specialist workshop.

-

Online voice applications

In the expanded view you can, for example,

display the route overview, switch on the dis-

play of traﬃc information and make settings

for View (map), Messages & tones, Route.

The applications are ﬁrst displayed in a reduced

view. By tapping on them, you can operate them

or open the associated menu (expanded view).

A long press on a suggestion opens a context

menu in which further functions are available.

The learning function can be switched on and oﬀ

for the options (/ page 488).

R

Entertainment (media, radio) and telephone

When the lower display area is shown, the

entertainment sources are always displayed.

Zero layer

▌Function of the zero layer

%

Your soꢀware can be upgraded to a more cur-

rent version at a later date.

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R

▌Overview zero layer

Active applications

e.g. a massage programme

Telephone 7

Entertainment sources 8

Online voice applications

4

5

6

7

Status line

Calls up user proﬁle settings

Content sharing menu (if available)

Telephone

Requirement for phone: the mobile phone is

connected to the MBUX multimedia system.

Digital map and user-speciﬁc applications (exam-

ple)

R

8

9

The lower display area can be hidden and shown

(/ page 465).

Entertainment sources (media, radio)

©

Press brieﬂy: shows all applications

(/ page 465)

Press and hold: calls up the home screen with

classic menu (/ page 467)

Information about entertainment sources

You can operate the applications in the reduced

view or in the menu (expanded view)

(/ page 465).

A

Route monitor

e.g. route list, lane recommendations, 3D

image of the upcoming driving manoeuvre

Examples:

R

Control a media source, e.g. pause/play, next

track, set a station

R

The zero layer shows the digital map and the user-

speciﬁc applications.

Select tracks from the current playlist or sta-

tions from the station list

R

The following user-speciﬁc applications are dis-

Select a media source

The media source must be connected to the

MBUX multimedia system.

1

2

Navigation module (reduced view)

Enters a destination (/ page 37)

Searching for parking

played in the lower display area:

R

Suggestions

Requirement: suggestions are activated

(/ page 488).

3

Calls up the Control Centre (pull the bar

down)

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MBUX multimedia system

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Information about the telephone

To use the functions, the mobile phones must be

connected to the MBUX multimedia system.

Requirement for suggestions: the Calls & mes-

sages option is activated in the suggestions.

Information about active applications

The following functions are available:

The suggested voice applications are made availa-

ble online and are based on your previous voice

inputs.

R

Operating the massage programme

Examples:

Suggestions for comfort and vehicle functions as

well as navigation

Requirement: the Comfort, Vehicle and Naviga-

tion options are activated in the suggestions.

R

What will the weather be like tomorrow?

Examples:

R

Play the messages.

R

Answer a call and call a missed call

R

Start geoquiz.

The missed calls are displayed for the mobile

phones connected to the MBUX multimedia

system.

Display contacts and call list and call a con-

tact

Use voice functions

Suggest contacts

The contacts are suggested for the mobile

phones connected to the MBUX multimedia

system. No contacts are suggested for the

mobile phones that are linked to another user

proﬁle.

Write messages to contacts (suggestion)

Connect a device via the device manager (sug-

gestion)

R

Open the garage door.

Operating the massage programme

For example, the multimedia system suggests

a programme at a certain time.

Opening the boot lid

Requirement: the vehicle is equipped with

boot lid convenience closing.

Making heating settings

Activating/deactivating Parking Assist

PARKTRONIC

▌Calling up and operating the zero layer

R

Calling up the zero layer

R

When the vehicle has been switched on, the zero

layer is displayed with the digital map. Navigation

is active.

R

#

From another application: press the © but-

ton on the right side of the steering wheel.

R

or

#

R

Selecting previous destinations and destina-

tions from favourites

Tap on ©.

Operating applications in the reduced view (exam-

ples)

R

Suggestions for online voice applications

Requirement: the Online voice services option is

activated in the suggestions.

#

Media: to play the previous or next track, tap

û or ü.

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MBUX multimedia system

466

#

To answer a call or call a missed call: tap on

the contact.

Aꢀer the connection has been established,

the call functions are available.

or

#

2

3

4

Destination

Searches for a ﬁlling station

Switches traﬃc information display on or oﬀ

Press the © button on the steering wheel

on the right.

Navigation module (expanded view)

#

Tap on the navigation module (/ page 464).

Select Route in the lower menu bar.

#

To end a call: tap on the contact again.

To reply to message: tap on a message and

dictate the message via the MBUX Voice

Assistant.

To start a massage programme: tap on the

application and start the massage pro-

gramme.

To select a previous destination: tap on the

application and select one of the previous

destinations.

To select a destination from the favourites: tap

on the application and select the destination.

Operating a menu in the lower display area (exam-

ple: active massage programme)

#

Hiding and showing the display area with applica-

tions

1

2

Selects a massage programme

Starts/stops a massage program for the

driver

#

To hide: pull the applications down.

To show: pull the bar above © upwards.

#

Example: route guidance is active

Traﬃc event on the route

or

1

#

Select ©.

Distance from current vehicle position and

remaining driving time

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Switching between zero layer and home screen

with classic menu

Home screen overview

3

4

Starts/stops a massage program for the front

passenger

Sets the massage programme intensity for the

driver's or front passenger seat

#

Long press on ©.

The home screen with classic menu is shown.

#

To return to the zero layer: press and hold on

©.

#

Tap on the application.

The expanded view of the application is dis-

played.

#

To close the menu: select G.

Opening and closing the context menu for a sug-

gestion

#

Press and hold on a suggestion.

The context menu opens and shows the Do

not suggest option, for example.

#

To close: swipe downwards.

Removing a suggestion from the display area

1

2

Status line

Calls up user proﬁle settings and switches

user

#

Swipe the suggestion upwards.

Showing all applications

3

4

5

6

#

Using the global search

Calls up the Control Centre: pull the bar down

Calls up favourites

Press © brieﬂy.

Available applications are displayed. The

global search is available.

#

To hide applications: brieﬂy press © again.

Displays in the status line

F206 0105 02

MBUX multimedia system

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Touch Control

7

8

9

Calls up an application

Quick-access to application

Global menu

▌Operating Touch Control (MBUX multimedia

system)

G Calls up previous menu

screen and zero layer

û Previous track or previous radio station

ü Next track or next radio station

%

During a telephone call, the call duration is

Mercedes-AMG vehicles

Touch Control

=9Ì: Swipe in the direction

of the arrow (navigate)

a Press (conﬁrm)

G Returns to the previous display

6 Makes or accepts a call

displayed in global menu 9.

1

2

Alternatively, to switch between the home screen

and the zero layer, press and hold the © but-

ton on the steering wheel on the right.

The following functions are called up in the Con-

trol Centre:

3

4

5

6

R

Notiﬁcations Centre

Favourites

Vehicle quick-access

R

~ Rejects or ends a call

R

To increase volume: swipe upwards

To reduce volume: swipe down

8 To switch oﬀ the sound: press

F206 0105 02

MBUX multimedia system

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#

▌Setting acoustic operational feedback for all

control elements

To enter characters with the keypad: tap on a

button.

7

8

ß Calls up favourites

£ Starts the MBUX voice assistant

Multimedia system:

Single-ﬁnger swipe

#

%

To operate Touch Control 2 in the most

eﬀective way, use the tip of your thumb if pos-

sible.

4

5

©

Settings

System

Acoustic feedback

To navigate in menus: swipe up, down, leꢀ or

right.

To move the digital map: swipe in any direc-

tion.

To use handwriting to enter characters: write

the character with one ﬁnger on the

touchscreen.

5

Control elements

The function is supported by the selection in a

list.

#

You can navigate through menus and lists via the

touch-sensitive surface of Touch Control 2 using

a single-ﬁnger swipe, for example:

#

Set Off, Unleaded or Loud.

#

If the function is activated you will hear a click-

ing sound when selecting control elements or

when scrolling in a list. When the beginning or

end of the list is reached you will hear another

clicking sound.

#

To enter a character: select a character using

the keyboard and press on Touch Control 2.

To select a menu option: scroll in a list and

press Touch Control 2.

To move the digital map: swipe in any direc-

tion.

#

Two-ﬁnger swipe

#

To zoom in and out of the map: move two ﬁn-

gers together or apart.

To enlarge or reduce the size of a section of a

website: move two ﬁngers together or apart.

To turn the map: turn anti-clockwise or clock-

wise using two ﬁngers.

#

Touchscreen

▌Setting the sensitivity for Touch Control

Multimedia system:

▌Operating the touchscreen

#

Tapping

4

5

©

Settings

System

#

To select a menu item or entry: tap on a sym-

bol or an entry.

5

Control elements

Touch Control sensitivity

Three-ﬁnger swipe

#

5

To call up the home screen: swipe up with

three ﬁngers in an application.

#

To increase the map scale: tap twice quickly

with one ﬁnger.

#

Select Fast, Medium or Slow.

#

To reduce the map scale: tap with two ﬁngers.

F206 0105 02

MBUX multimedia system

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Touching, holding and moving

ports you with discreet tactile aids and pres-

sure resistances.

digit number is not required to activate services

and functions with personal content.

The ﬁngerprint sensor must be set up before use

(/ page 472).

#

To move the map: touch the touchscreen and

move your ﬁnger in any direction.

#

Overview of the ﬁngerprint sensor

To set the volume on a scale: touch the

%

touchscreen and move the ﬁnger to the leꢀ or

The ﬁngerprint sensor stores only a data

right.

model and no image of the ﬁngerprint. The

data model is only processed in the vehicle

and is not transmitted from the vehicle.

Touching and holding

#

To save the destination in the map: touch the

touchscreen and hold until a message is

shown.

User

▌Notes on user proﬁles

#

To call up a global menu in the applications:

touch the touchscreen and hold until the

&

WARNING Risk of becoming trapped dur-

ing adjustment of the driver's seat aꢀer

calling up a driver proﬁle

Options menu appears.

▌Setting haptic operation for the touchscreen

Multimedia system:

Selecting a user proﬁle may trigger an adjust-

ment of the driver's seat to the position saved

under the user proﬁle. You or other vehicle

occupants could be injured in the process.

4

5

©

Settings

System

Touch & feel disp.

5

Control elements

#

Set Off, Unleaded or High.

Fingerprint sensor 1 allows you to conveniently

access protected MBUX multimedia system func-

tions and services. Compared to protection provi-

ded by the Mercedes me PIN, the entry of a four-

If the function is switched oﬀ, all you need to

do is tap the display to make an entry.

If the function is switched on, the entry is

made by pressing the display. The system sup-

#

Make sure that when the position of driv-

er's seat is being adjusted using the mul-

timedia system, no people or body parts

are in the seat's range of movement.

F206 0105 02

MBUX multimedia system

471

%

If one of the pre-requisites listed is missing or

if no user proﬁle has been selected, the data

described in the following section will be

saved in the vehicle as the standard setting.

Standard settings can be changed by all vehi-

cle users.

To access protected content, the Mercedes me

PIN and, depending on the vehicle equipment,

biometric sensors are used.

If there is a risk of someone becoming trap-

ped, immediately stop the adjustment process

by:

%

The security level is set by the multimedia sys-

tem and calculated from the combination of

all sensor inputs. Some security levels cannot

be turned oﬀ.

#

a) Pressing the warning message on the

central display.

or

User proﬁles save personal settings. If the vehicle

is used by several people, a person can change

their proﬁle settings without changing the settings

of other users.

You can individualise a user proﬁle in the vehicle

using the set-up assistant or using the settings in

your user proﬁle. Some settings, e.g. the

Mercedes me PIN and a proﬁle photo are made in

the Mercedes me App or in the Mercedes me Por-

tal.

#

b) Pressing a position button of the

%

When a user proﬁle is activated, the following

personalised comfort systems, for example,

can be adjusted or their settings loaded:

memory function or a seat adjustment

switch in the driver's door.

The adjustment process is stopped.

R

Seat

R

Ambient light

The driver's seat is equipped with an anti-entrap-

ment feature.

If the driver's door is open, the driver's seat will

not be set aꢀer calling up the driver's proﬁle.

R

Outside mirrors

R

Roller blinds

R

Climate control settings

%

If the user proﬁle is downloaded while travel-

ling, user proﬁles are not set up using the set-

up assistant.

▌Overview of user proﬁles

If the user proﬁle is activated when driving,

the driver's seat position will not be adjusted.

Requirements for use

R

You have a Mercedes me user account.

User-speciﬁc content and applications with per-

sonal data are protected by diﬀerent levels of

security (/ page 472).

User-speciﬁc content

Depending on the vehicle equipment you can, as

a user, save the following settings, for example:

R

You have a Mercedes me PIN.

R

You have agreed to the terms of use.

R

Driver's seat, steering wheel and mirror set-

tings

The vehicle is linked to a Mercedes me user

account.

F206 0105 02

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#

R

Climate control

Ambient light

Radio (including station list)

Suggestions and favourites

Follow the steps in the Mercedes me App.

The vehicle is connected with your Mercedes

me user account. This automatically creates

your user proﬁle in the vehicle.

You will be informed when your user proﬁle is

available.

When the vehicle is stationary, the set-up

assistant starts automatically aꢀer user selec-

tion.

The following user-speciﬁc content and applica-

tions are protected, for example:

R

User selection and user proﬁle settings

R

Biometric sensors

The teaching-in of biometric sensors

For teaching in and editing biometric recogni-

tion see the following section.

You can watch an animation on this topic via the

following link:

▌Adding a user

R

Suggestions

Requirements

The data and determination of the most prob-

able navigation destinations, media sources,

radio stations, contacts and messages.

ENERGIZING COACH

The recorded health data and its evaluation.

In-Car Oﬃce

The calendar, the tasks and the e-mails.

Parking service

The payment transactions.

%

When the user has been added, they can be

R

The vehicle is stationary.

selected (/ page 474).

Multimedia system:

▌Selecting user options

Multimedia system:

R

4

5

©

f

Select user

4

5

©

f

Settings

#

Select f Add user.

R

A QR code is loaded.

Protecting user-speciﬁc content and applications

If you add a new user, access protection is

already activated for the user proﬁle. The

Mercedes me PIN and, depending on the vehicle

equipment, biometric sensors are available for

access. Biometric sensors in the vehicle must be

taught in. The authentication process then takes

all taught-in and available sensors into account.

Scan the displayed QR code with the

Mercedes me App or any QR code scanner on

a mobile device. If the Mercedes me App is

not yet installed on your mobile device, you

will be directed to the store of your mobile

device.

R

Mercedes me Store

The purchase of services.

System activations of paid vehicle functions

R

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%

In the following cases you will be prompted for

authentication or re-authentication using a sensor

or the Mercedes me PIN:

Please note that authentication is necessary

for several functions such as In-Car Oﬃce and

cannot therefore be completely switched oﬀ.

Setting up voice recognition

#

Speak the sentence shown on the central dis-

play and follow the voice assistant's instruc-

tions.

R

When selecting a protected user proﬁle

Setting up and editing biometric recognition

The biometric data models are saved in the sen-

sors in the vehicle. If recognition has been set up,

this sensor serves as a contributory factor for

authentication on the multimedia system.

If the voice recognition was successful, a mes-

sage appears on the central display. You can

unlock your user proﬁle.

R

When calling a function requiring special pro-

tection

R

If biometric sensors provide insuﬃcient or

contradictory information

%

Avoid background or disturbing noises during

voice recognition.

#

Select Protect content.

R

If the multimedia system no longer trusts a

sensor

#

Deleting biometric data

Select Fingerprint recognition or Voice recog-

nition.

#

R

If the seat belt buckle and the door are

Tap on E , for example, behind Fingerprint

recognition.

opened at the same seat and a function

requiring special protection is called up

%

If necessary, authenticate yourself on the mul-

timedia system.

#

Select Yes.

R

When the vehicle is locked from outside

Setting up ﬁngerprint recognition

#

Calling up the set-up assistant

#

Select Protect content.

Place and liꢀ your ﬁnger several times on the

ﬁngerprint sensor under the touchscreen

(/ page 470).

The ﬁnger is scanned. If the scanning proce-

dure is successful, a message appears on the

central display. You can unlock your user pro-

ﬁle and protected applications with your ﬁnger

print.

#

Select Profile.

#

Switch Access protection on or oﬀ.

#

Select Set-up assistant.

%

When access protection is switched oﬀ, your

user proﬁle can be viewed from any seat and

changes can be made.

#

Follow the directions from the set-up assis-

tant.

Changing user name or proﬁle photo

%

Access protection is switched on or oﬀ on a

vehicle-speciﬁc basis.

#

Select Profile.

#

Select Change user name.

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MBUX multimedia system

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%

or

#

This resets the contents of the user proﬁle to

If you select Continue without selecting user,

no speciﬁc settings for the user proﬁle are

loaded.

factory settings, but not the vehicle.

Select Profile picture.

#

You can watch an animation on this topic via the

following link:

Enter the user name or select a user image.

#

Select Finished.

▌Synchronising user proﬁles

%

▌Selecting a user

Multimedia system:

You can store your photo in the Mercedes me

user account using the app or in the portal.

The photo will then be shown in the vehicle. In

the vehicle itself, you can select other sample

images instead of the photo.

Requirements:

R

You have a Mercedes me user account.

4

5

©

f

R

The vehicle is connected with your Mercedes

me user account.

%

When you call up your driver proﬁle, the driv-

er's seat and the steering wheel can be set.

Multimedia system:

Deleting a user proﬁle

#

You can cancel the setting process with the

following actions:

4

5

©

f

Settings

Select Profile.

5

Synchronisation

#

R

Select Remove.

Press Tap here to cancel. message on the

central display.

#

Allow synchronisation .

#

Select Remove user profile.

When the vehicle is switched on or oﬀ, the

data stored in the vehicle is automatically

synchronised with the Mercedes me user

accounts. This synchronization is done for all

user proﬁles and is not proﬁle-speciﬁc.

R

Press one of the seat operating buttons in

%

Your Mercedes me user account and your per-

sonal data will remain within the Mercedes

me ecosystem.

the driver's door.

Select Select user.

Select a user.

#

Resetting the user proﬁle to factory settings

#

or

When requested to do so, authenticate with

the Mercedes me PIN or a taught-in biometric

characteristic.

Select Profile.

#

Select Synchronise now.

#

Select Reset.

Aꢀer selecting this option, the data stored in

the vehicle is synchronised with the Mercedes

me user accounts.

#

Select Yes.

The user proﬁle is loaded and activated.

F206 0105 02

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%

Not all user proﬁle functions are available dur- ▌Calling up favourites

Adding a favourite from an application

You can, for example, save a contact (example), or

add an ENERGIZING COMFORT programme.

ing synchronization.

Multimedia system:

4

5

If the personalisation service in the vehicle is

deactivated, only the following user proﬁle

master data is synchronised:

©

ß

#

Select a contact (/ page 555).

#

Alternatively, in the home screen pull down

bar 4 in the centre of the status line

(/ page 467).

#

Press on a telephone number until a menu is

shown.

R

Proﬁle name

#

R

Proﬁle image

Mercedes me PIN

#

Select Save as favourite.

Select ß in the Control Center.

The contact is added as a favourite.

R

▌Adding favourites

Multimedia system:

▌Renaming favourites

Multimedia system:

Favourites

4

5

©

ß

4

5

©

ß

▌Overview of favourites

Selecting favourites from categories

#

Press on a favourite until a menu is shown.

Select Rename.

Favourites oﬀer you quick access to frequently

used applications. 100 favourites are available in

total.

You can select favourites from categories or you

add favourites directly from an application.

Select r.

#

Select W Create new favourite.

Enter the name.

Save the names.

#

Select the category.

Select a favourite.

The favourite is stored at the next available

position.

If all positions in the favourites are taken, con-

ﬁrm the message shown.

A list shows all the favourites.

#

▌Moving favourites

Multimedia system:

4

5

©

ß

#

Press on a favourite until a menu is shown.

Select Move.

#

Select a favourite to be overwritten.

F206 0105 02

MBUX multimedia system

476

#

Move the favourite to the new position.

Tap on ø.

The following notiﬁcation types are available for

you:

#

R

Navigable destinations and routes

▌Deleting favourites

Multimedia system:

R

Messages (text messages)

R

Calendar entries and reminders, e.g. from In-

Car Oﬃce

4

5

©

ß

#

Press on a favourite until a menu is shown.

Select Delete.

This function is not available in all countries.

R

System information, e.g. Important software

Select Yes.

update available. Confirm to start the

update.

Resetting favourites

#

R

Other notiﬁcations, e.g. from additional online

In the menu, select Reset all favourites .

services that can be subscribed to or emer-

gency reports (e.g. tornado)

#

Select Yes.

The Notiﬁcations Centre is in the Control Center.

Depending on the style set, newly received notiﬁ-

cations are shown using a coloured dot.

Notiﬁcations are normally brieﬂy shown as they

are received. If you take no action, these are

stored for future access in the Notiﬁcations

Centre.

The notiﬁcations are sorted chronologically. The

most recent notiﬁcations are at the top.

Notiﬁcations Centre

Example of a message

1

2

3

4

5

6

Calls up the Notiﬁcations Centre

Symbol for a pinned notiﬁcation

Time message received

Calls up the settings

Deletes notiﬁcations

Display for available actions

▌Overview of the Notiﬁcations Centre

The following communications are collected in the

Notiﬁcations Centre:

R

Communications which are generated by the

vehicle or from the multimedia system.

R

Communications which are received through

the use of services.

F206 0105 02

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▌Calling up notiﬁcations

Select the action later aꢀer calling up in the

Notiﬁcations Centre.

7

Description of the notiﬁcation and the issuing

service

Opening the Notiﬁcations Centre

8

9

Symbol for notiﬁcations

Date of the received notiﬁcations

#

Up to two actions available: select the action.

More than two actions available: select q.

In the zero layer pull down bar 3 in the

centre of the status line (/ page 464).

or

Depending on the type of notiﬁcation, up to four

diﬀerent actions are available.

Examples of actions include:

Select the action.

The notiﬁcation is still available.

Close the actions with r.

#

In the home screen pull down bar 4 in the

centre of the status line (/ page 467).

The Control Centre opens.

#

R

Reading aloud

Placing a call

Replying

Calling up a web page

▌Editing notiﬁcations

#

Select 3 in the Control Center.

R

Call up the Notiﬁcations Centre

(/ page 477).

Selecting a notiﬁcation

R

#

If several messages are available swipe up or

down.

R

Conﬁguring settings

#

R

Navigation

Select Z Settings .

Select the service.

Switch the options on or oﬀ.

The following options are available depending

on the service:

#

Select an action.

#

Some notiﬁcations, e.g. a navigation destination,

are stored longer. Therefore, it is not necessary to

carry out available actions directly upon receipt of

the notiﬁcations. A route guidance can be started

at a later time.

You can pin a notiﬁcation so that this is not

deleted automatically aꢀer a certain time. The

notiﬁcation is then denoted by symbol 2.

Closing the Notiﬁcations Centre

#

Select G.

▌Selecting actions for a notiﬁcation

R

Allow notifications

The following options are available:

R

Display in notification centre

R

Select the action directly aꢀer a notiﬁcation is

received and shown.

R

Show notifications

R

Switching Acoustic signals on or oﬀ

F206 0105 02

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R

External access

Global search

The prerequisite for this is that the smart sugges-

tions are activated in the user options

(/ page 472).

The option allows an external service

access to speciﬁc data, e.g. the current

vehicle position. The detailed, approved

information is shown with Õ.

▌Global search overview

You can call up the global search on the home

screen. You can input characters using the key-

board or the handwriting recognition. Alterna-

tively, the MBUX voice assistant allows voice

input.

The global search provides search results for the

following categories:

As soon as a letter is entered, you will be shown

the best hits in the All category. You will ﬁnd fur-

ther search results in the individual categories.

Next to the category is the number of results.

Aꢀer selecting a category you can select the

search results within the category. When you

select a search result, a detailed view is opened

depending on the category.

If Allow notifications is switched oﬀ, the

options cannot be selected with the exception

of External access.

Pinning a notiﬁcation

R

Navigation

#

Drag a notiﬁcation to the right on the

touchscreen.

A pin appears.

Tap on the pin.

The notiﬁcation is marked with a pin.

R

Entertainment

▌Using the global search

Multimedia system:

R

Phone, In-Car Oﬃce

#

In-Car Oﬃce is not available in all countries.

4

5

©

ª Search

R

Digital Owner's Manual

In the Suggestions category up to six smart sug-

gestions are displayed, even if no search entry

has been entered yet.

R

Internet

Deleting notiﬁcations

#

Drag a notiﬁcation to the leꢀ on the

touchscreen.

The global search enables you to search for

towns, roads and tourist attractions in the naviga-

tion category, for example.

The global search makes it possible to enter a

three-word address (/ page 511).

#

Enter the search term into the search ﬁeld.

or

#

As soon as a character is entered the All cate-

gory is marked. Up to ten search results per

category are displayed there.

In the other categories suitable search results

for the entered search item are displayed.

Select E.

Select Yes.

All messages are deleted.

#

If the search ﬁeld is empty, you will ﬁrst see smart

suggestions in the Suggestions category.

F206 0105 02

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%

Alternatively, the MBUX Voice Assistant allows Switching the sound for the MBUX multimedia

voice input using p or you switch to the

handwriting recognition v (/ page 482).

system on or oﬀ

#

To end the search: select a.

To show search results for a category: select a

category.

#

To accept the search result: select the search

result.

An action starts, e.g. a radio station is set or a

detailed view is displayed, e.g. for a contact.

On the steering wheel

On the central display control panel

#

To switch oﬀ: press button 1.

The current audio source is muted.

The 8 symbol appears in the status line of

the central display.

If you are listening to a radio station, for example,

and switch oﬀ the sound then all media sources

will be muted.

F206 0105 02

MBUX multimedia system

480

Traﬃc and navigation announcements can still be

heard in this case. The MBUX voice assistant and

telephony are also not aﬀected.

Setting the volume of the MBUX multimedia sys-

tem

Setting with the button

Switching on

#

Press button 1 again.

or

#

Set the volume.

or

#

The media source changes.

On the steering wheel

On the central display control panel

#

Press ± or q 1.

or

#

Swipe across button 1.

The volume of the current audio source in the

foreground is set.

F206 0105 02

MBUX multimedia system

481

#

R

Using the controller, the volume is adjusted for

the following groups:

Select Audio.

The handwriting recognition read-aloud func-

tion is activated.

Select a volume setting.

R

Entertainment

Enter the characters on the Touch Control or on

the touchscreen. Character input can be started

with a control element and resumed with another.

%

The volume can be set for all groups except

the entertainment volume.

Set the volume.

R

Ringtone

R

Calls, for example phone calls

#

When the keypad is shown, enter the charac-

ters by swiping and pressing on the Touch

Control or by tapping on the touchscreen.

R

Voice output, for example MBUX voice assis-

tant

The following settings are also available in the

Assistance menu:

R

Navigation announcements

R

Switching the navigation announcements on

or oﬀ during a phone call.

Reducing the entertainment volume while a

navigation announcement is being issued.

or

#

%

If you set the volume of the voice output to

"0", for example, a minimum volume is auto-

matically set when the MBUX voice assistant

is next called up. The entertainment volume is

automatically adjusted aꢀer the multimedia

system is restarted.

If handwriting recognition has been selected,

R

write the characters on the touchscreen.

Examples for character input include the global

search, entering a navigation destination or the

renaming of a favourite, for example.

The touchscreen supports character input with

the following functions:

Entering characters

▌Using the character input function

Setting in the menu

#

Press and hold the © button on the right of

the steering wheel.

Requirements:

R

Handwriting recognition oﬀers character sug-

gestions.

If the read aloud function is activated for

handwriting recognition then the entered char-

acters are read aloud.

For the handwriting recognition read-aloud

function: the MBUX multimedia system is

equipped with the MBUX voice assistant.

The read-aloud function is available for the

selected system language.

or

R

#

Press and hold © on the touchscreen.

R

The home screen appears.

#

Select Settings.

#

Select System.

F206 0105 02

MBUX multimedia system

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▌Entering characters on the touchscreen

6

7

8

9

Deletes the last character entered

Hides the keypad

Switches to handwriting recognition

Starts the MBUX voice assistant

(/ page 452)

Requirements:

R

If you wish to have the character input read

aloud: the read aloud function of the handwrit-

ing recognition is switched on (/ page 483).

A

B

C

Sets the written language

Switches to digits and special characters

Switches to upper-case or lower-case letters

R

An online connection is required for some

functions.

#

Example: call up the navigation and enter a

destination address (/ page 37).

#

Brieﬂy press on a character.

The character is entered in input line 1.

#

Resume character input.

%

The available editing functions depend on the

editing task, the language set and the charac-

ter level.

Example: character input with the keypad

Input line with current entry

Search result

Selects destination input, displays further

destination inputs with double arrow

1

2

3

Entering alternative characters

#

Press and hold on a character.

4

5

#

Deletes an entry

Adopts the search result in the input line and

continues the search

Select the character.

Ending character input

#

Hide keypad 7.

F206 0105 02

MBUX multimedia system

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Multimedia system:

6

7

8

Enters a space

Accepts an entry

Writing area

4

5

©

Settings

System

5

Keyboards and handwriting

Setting the keyboard language

If available, the p symbol allows you to change

to voice input.

#

Select Keyboard languages.

#

When the keyboard is displayed, select v.

#

Select one or more keyboard languages.

#

Write the character with one ﬁnger on the

Setting the writing speed

touchscreen. The letters can be written next

to each other or above each other.

The character is entered in input line 1. Sug-

gestions are shown in 2.

#

Select Handwriting recognition.

#

Select an option, e.g. Medium.

Activating the read-aloud function

#

Select one of the suggestions.

#

Select Handwriting recognition.

#

If available, display additional suggestions with

q or r.

#

Activate D Read out.

The letter that your write on the touchscreen

is read aloud.

Example: entering characters with handwrit-

ing recognition

#

To end character entry: press brieﬂy on G.

1

2

3

4

Input line

Shows suggestions during input

Deletes an entry

Last character entered

Pressing and holding deletes the entry

Switches to input using the keyboard

▌Setting the keyboard and handwriting recogni-

tion for character entry

Activating handwriting recognition on the key-

board

#

Select Handwriting recognition.

Requirements:

R

The read-aloud function is available for the

selected system language.

#

Activate D Handwriting recognition.

You can write characters directly on the key-

board.

5

F206 0105 02

MBUX multimedia system

484

Deleting the user dictionary

Time and date

▌Setting the time and date format

The user dictionary learns from your inputs and

oﬀers suggestions during character input. You can

reset the user dictionary.

Multimedia system:

▌Setting the time zone

Multimedia system:

4

5

©

Settings

System

5

Time and date

Set format

4

5

©

Settings

System

#

Select Reset my dictionary.

#

5

Select a time and date format.

Time and date

#

Select Yes.

#

Select Time zone.

▌Setting the time and date manually

The list of countries is displayed.

Requirements:

System settings

Display

%

If there are several time zones available in a

country, these will be shown aꢀer the country

is selected.

R

The vehicle does not have satellite reception.

Multimedia system:

▌Conﬁguring display settings

4

5

#

©

Settings

System

Select a country and, if required, a time zone.

The time zone set is displayed aꢀer Time

zone.

Multimedia system:

5

Time and date

4

5

©

Settings

System

Display

Setting the time

Adjusting the brightness

or

#

Select Set time.

#

Select Display brightness.

Select the Automatic time zone entry from

the country list.

#

Set a time.

#

Vehicles with a driver's display and central dis-

play: Adjust the display brightness of the driv-

er's display or central display.

#

The time zone will be set automatically

according to the vehicle location.

Press OK to conﬁrm.

Setting the date

%

The Automatic time zone option is available

for vehicles with satellite reception.

#

Select Set date.

#

Select a date.

#

Press OK to conﬁrm.

F206 0105 02

MBUX multimedia system

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#

%

On vehicles with satellite reception, the time

and date settings are determined automati-

cally based on the vehicle location and cannot

be set manually.

The function is country-dependent. For more

information, consult a Mercedes-Benz service

centre.

Select Requests or Apps/websites.

Make the required settings for the permis-

sions.

Multimedia system:

4

5

©

Settings

System

Bluetooth^®

Adjusting the time

5

Data protection

#

Select Adjust time.

▌Information about Bluetooth^®

#

Activate or deactivate theTransmit veh. posi-

tion function.

#

Set a value.

Bluetooth^®technology is a standard for short-

#

Press OK to conﬁrm.

range wireless data transfer up to approximately

10 m.

You can use Bluetooth^®to connect your mobile

phone to the multimedia system and use the fol-

lowing functions, for example:

%

Alternatively, you can also switch the function

on or oﬀ in the status line via Ô.

%

The function is only available in vehicles with

satellite reception.

Setting permissions

Multimedia system:

Vehicle position

R

Hands-free system with access to the follow-

ing options:

▌Switching transmission of the vehicle position

on or oﬀ

4

5

©

Settings

System

-

5

Contacts (/ page 555)

Data protection

Permissions

Requirements:

-

Call lists (/ page 556)

In the Permissions menu, you can set access

authorisations for various data points (such as

microphone, camera) used in an application. You

can change permissions that have already been

granted here. You can set permissions either for

individual data points or for certain applications or

websites.

R

A Mercedes me user account is available.

-

Text messages (/ page 557)

R

At least one service is activated in the

R

Internet connection (/ page 584)

Mercedes me user account which has access

to the transmitted position data.

Bluetooth^®is a registered trademark of Bluetooth

Special Interest Group (SIG) Inc.

F206 0105 02

MBUX multimedia system

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Internet connection via Bluetooth^®is not

available in all countries.

R

%

Using a mobile communication device as a Wi- ▌Using the multimedia system as a Wi-Fi hotspot

Fi hotspot (tethering) (/ page 586)

Requirements

An external Wi-Fi hotspot is accessed for the

▌Activating/deactivating Bluetooth^®

Multimedia system:

R

The device to be connected supports at least

Internet connection of the vehicle's multime-

one of the types of connection described.

The connection types shown depend on the

dia system.

4

5

©

Settings

System

▌Switching Wi-Fi on or oﬀ

Multimedia system:

device to be connected. The function must be

supported by the multimedia system and by

the device to be connected. The type of con-

nection must be selected on the multimedia

system and on the device to be connected.

5

Internet and Bluetooth

#

Activate or deactivate Bluetooth.

4

5

©

Settings

System

5

Internet and Bluetooth

Wi-Fi

#

Select Wi-Fi.

The controller is to the right: Wi-Fi is switched

on.

%

The data volume of the vehicle or an already

connected tethering device is used for the

data connection.

▌Wi-Fi connection overview

You can use Wi-Fi to set up a connection to the

Internet or to external network devices.

When Wi-Fi is switched on, you can connect the

multimedia system with external hotspots or make

it available as a hotspot for external devices.

When Wi-Fi is switched oﬀ, it is not possible to

establish a hotspot connection.

%

The availability of the function is dependent

on the country.

Generally, two types of Wi-Fi connection are avail-

able:

R

Using the multimedia system as a Wi-Fi hot-

spot (/ page 486)

%

The availability of the function is dependent

on the country.

The vehicle's multimedia system serves as a

Wi-Fi hotspot for mobile communication devi-

ces, such as smartphones or tablet PCs, for

example.

F206 0105 02

MBUX multimedia system

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Vehicle data volumes: depending on the vehi-

cle equipment, you can purchase a data pack-

age directly from a mobile phone network pro-

vider via the Mercedes me Store. To be able

to use the data package, you conclude a sep-

arate contract with a mobile phone network

provider via the Mercedes me Store, which

can be terminated at any time and for which

there are no costs. This contract is a prereq-

uisite for using the services from the previ-

ously purchased package. The availability of

this option is dependent on the country.

If the data package option is not available or

can be upgraded, you can purchase data vol-

ume directly from the mobile phone network

provider for a fee.

Multimedia system:

Generating a new security key

4

5

#

©

Settings

System

Select the Generate new security key option

in the MBUX hotspot menu.

5

Internet and Bluetooth

#

Conﬁrm the prompt with Yes.

Select MBUX hotspot.

A new security key is generated.

Select one of the following connection

options.

A connection will be established with the newly

created security key.

Connecting using a QR code

Requirement: an app for scanning the QR code is

installed on the device being connected.

Alternatively: the device being connected has an

integrated QR code scanner (see manufacturer's

operating instructions).

%

When a new security key is generated, all

existing Wi-Fi connections are then discon-

nected. If the Wi-Fi connections are being re-

established, the new security key must be

entered.

#

Scan the QR code shown.

System language

The Wi-Fi connection is established.

%

Some functions may ﬁrst need to be activated

on the device being connected. More detailed

information can be found in the manufactur-

er's operating instructions.

The use of the vehicle data tariﬀ by external

devices is not available in all countries.

▌Notes on the system language

Connecting using a security key

This function allows you to determine the lan-

guage for the menu displays and the navigation

announcements. The selected language aﬀects

the characters available for entry. The navigation

announcements are not available in all languages.

If a language is not available, the navigation

announcements will be in English.

#

Select the vehicle from the device to be con-

nected. The vehicle is displayed with the

MBUX XXXXX network name.

#

Enter the security key which is shown in the

central display on the device to be connected.

#

Conﬁrm the entry.

F206 0105 02

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▌Setting the language

Multimedia system:

Activating/deactivating system PIN protection

Multimedia system:

Conﬁguring suggestions

Multimedia system:

4

5

©

Settings

System

4

5

4

5

©

Settings

System

©

Settings

System

5

Language

5

Suggestions

Data protection

PIN protection

Setting the system language

#

Select Z.

Setting the system PIN

A list of the available system languages is shown.

Switch the options on or oﬀ individually.

If an option is switched on and suﬃcient data

has been gathered, personalised suggestions

based on your user behaviour will be oﬀered

to you. These are, for example, navigation des-

tinations visited, phone numbers dialled as

well as suggestions based on your music pref-

erences.

#

Select Set PIN.

#

Select a language.

#

Enter a four-digit system PIN.

The system language is switched to the selec-

ted language.

#

Enter the four-digit system PIN again.

If both system PINs match, then the system

PIN protection is active.

Setting the distance unit

Multimedia system:

Changing the system PIN

#

Select Change settings.

4

5

©

Settings

System

Displays

Navigation

#

Enter the current system PIN.

%

#

This function is not available in all countries.

Select Units.

When Allow destination suggestions is

switched on, the vehicle makes suggestions

based on your visited navigation destinations.

If Activate commuter route is switched on,

the navigation automatically detects that the

vehicle is on a commuter route.

#

Select Change PIN.

#

Set a new system PIN.

#

Select a unit for the distance.

#

Activating system PIN protection for soꢀware

updates

For an additional display in the driver's display

of the instrument cluster, switch Additional

speedometer on.

#

Select Protect software updates.

Calls & messages

#

Activate or deactivate the function.

F206 0105 02

MBUX multimedia system

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Suggestions are oﬀered for numbers dialled

Deleting collected suggestions

Multimedia system:

Install available soꢀware updates regularly. Other-

wise the security of your MBUX multimedia sys-

tem and individual vehicle components cannot be

ensured.

and messages sent.

Comfort

4

5

©

Settings

System

The vehicle makes suggestions based on the

use of your comfort functions, e.g. which mas-

sage programme should be started at what

time.

5

Suggestions

Select Î.

Select Yes.

%

Soꢀware updates can be protected with a sys-

tem PIN. Further information about the sys-

tem PIN (/ page 488).

#

The suggestions are reset.

Further information about soꢀware updates can

be found at https://me.secure.mercedes-

benz.com.

Entertainment

Suggestions are oﬀered for the currently

played media source. Suggestions are also

made for online digital services, e.g. Spotify,

TuneIn Radio and streaming services, and for

categories, e.g. genre, artist and mood.

Soꢀware update

▌Carrying out soꢀware updates

▌Information on soꢀware updates

Soꢀware updates keep your vehicle and the rela-

ted systems up-to-date and prevent security ﬂaws.

Requirements

For soꢀware updates via the communication mod-

ule and Wi-Fi:

Vehicle

Soꢀware updates are available online for vehicle

components such as control units, convenience

systems, locking and safety systems, driver assis-

tance systems, suspension and drive systems as

well as for the MBUX multimedia system. Soꢀ-

ware updates are available via the communication

module or a Wi-Fi connection to an external hot-

spot.

The suggestions for vehicle functions are dis-

played on the zero layer, e.g. for Parking Assist

PARKTRONIC.

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Your vehicle is linked to a Mercedes me user

account (/ page 574).

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Soꢀware updates without Mercedes me user

Online voice services

account: The Allow software updates option

is activated in the Software update menu.

The suggestions are made available online

based on your voice input and are oﬀered on

the zero layer.

The suggestions oﬀered depend on the equip-

ment.

R

For soꢀware updates via the communication

module: an Internet connection exists via the

The navigation maps are also updated via updates

from external storage media (e.g. USB ﬂash drive).

%

communication module (/ page 584).

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For soꢀware updates via Wi-Fi: a connection

to an external Wi-Fi hotspot exists

(/ page 586).

Multimedia system:

If the option is deactivated, you will be informed

of new soꢀware updates once. The updates are

available for downloading for a limited period of

time.

4

5

©

Settings

System

5

Software update

Z

%

Depending on the soꢀware update, this is

started via the z communication module,

ö Wi-Fi or 4 external storage medium.

Online soꢀware updates cannot be performed

via external Wi-Fi hotspots that are encrypted

via TKIP.

If the Wi-Fi hotspot requires logging in via the

browser, once the connection is successfully

established the browser will open in order to

start the update. Follow the instructions in the

browser in order to start the download.

Starting a map update from an external storage

medium

#

Select an update from the list of available

updates.

#

Connect the storage medium with the vehicle

via a media interface.

#

Start the update.

The soꢀware update is downloaded and instal-

led automatically.

A message about an available map update

appears on the central display.

Starting a soꢀware update via Wi-Fi

#

Select the message.

Some soꢀware updates require an additional con-

nection to a Wi-Fi hotspot. The connection to an

external hotspot can be established when the

soꢀware update is started.

#

Select Start.

The map update is started.

Starting the soꢀware update via the communica-

tion module

If the Automatic online update option is active,

available soꢀware updates are downloaded and

installed automatically. Activate the option in

order to always keep your vehicle up-to-date and

avoid security ﬂaws.

#

Select an update from the list of available

updates.

#

Start the update.

#

Establish the connection to a Wi-Fi hotspot.

The update is downloaded and installed auto-

matically.

#

Select Automatic online update.

For soꢀware updates requiring a safe vehicle sta-

tus: when the last installation step is reached, a

message appears on the central display aꢀer the

The soꢀware update is downloaded and instal-

led automatically.

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vehicle is switched oﬀ. Follow the step-by-step

instructions on the central display to complete the

installation.

There are soꢀware updates that can only be

installed when the vehicle is safely parked, there

are no more people in the vehicle and the vehicle

is locked.

Follow the instructions on the central display.

For some soꢀware updates, you can set a time for

installation. The installation is carried out auto-

matically at the scheduled time. You do not need

to be in the vehicle during installation. Note that

the planned installation is cancelled as soon as

the vehicle door is opened.

If an installation is available where you can set the

time, a message appears on the central display

aꢀer the vehicle is switched oﬀ.

Installing soꢀware updates

Soꢀware updates are installed automatically aꢀer

they are downloaded. As soon as the soꢀware

update has been completed, a message appears

in the central display. It may be necessary to

restart the MBUX multimedia system.

%

The display message does not appear every

time a soꢀware update is installed.

#

Follow the instructions on the central display.

In rare cases, an error can occur during the instal-

lation. The multimedia system automatically

attempts to restore the previous version.

If it is not possible to restore the previous version,

the display message shown above appears every

time the vehicle is started.

The vehicle cannot be used while these soꢀware

updates are being installed. Make sure that no

persons or animals are in the path of your vehicle.

Events stored in the vehicle's control units can be

overwritten.

Soꢀware updates are installed automatically aꢀer

they are downloaded. As soon as the soꢀware

update has been completed, a message appears

in the central display. It may be necessary to

restart the MBUX multimedia system.

Some soꢀware updates require a safe vehicle sta-

tus for the installation to be completed. They can

only be carried out in a safely parked vehicle with

the vehicle switched oﬀ. If this is necessary, a

message appears on the central display aꢀer the

vehicle is switched oﬀ.

▌Availability of the driver's and central display

During the installation of soꢀware updates, it is

not possible to use the vehicle, driver's display

and central display. You may receive the following

display messages when an installation is running:

Failure of the driver's display:

If the driver's display fails or there is a malfunc-

tion, you may not recognise limitations in the

functions of systems relevant to safety or the

speed display, for example. The operating safety

of the vehicle may be impaired. Drive on carefully

F206 0105 02

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and have the vehicle checked at a qualiﬁed spe-

Requirements:

Select Reset.

A query appears asking if the system should

really be reset.

R

cialist workshop immediately .

The vehicle is switched on.

R

Further information about soꢀware updates can

be found at https://me.secure.mercedes-

benz.com

Some settings can only be reset when the

vehicle is stationary.

Select Yes.

The multimedia system is reset to the factory

settings. The multimedia system is restarted

aꢀer the system reset.

Multimedia system:

Failure of the central display:

4

5

©

Settings

System

Reset

If the central display fails or the display message

shown above is shown continuously, several sys-

tems such as the reversing camera, Parking Assist

PARKTRONIC or climate control are no longer

available. Drive on carefully and consult a special-

ist workshop as soon as possible.

When resetting the system, personal data and set-

tings are deleted, for example:

%

Due to data protection, as well as the function

of individual driving systems and driving safety

systems, it is a requirement to carry out a

complete system reset before selling the vehi-

cle or transferring it to a third party, or aꢀer

use as a hire car.

R

Connected devices

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Individual user proﬁles

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Biometric data

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Vehicles with rear telephony: handset connec-

tion

Resetting the multimedia system (reset function)

AMG TRACK PACE

Function of AMG TRACK PACE

%

The data used and saved in the multimedia

system by the driver assistance systems is

deleted.

Vehicles with rear telephony: The handset

must be in the cradle while the system is

reset.

&

WARNING Risk of accident due to failure

of central display functions

%

This function is an on-demand feature

(/ page 83).

While the multimedia system is reset, its func-

tions, such as the reversing camera, are not

available.

With AMG TRACK PACE, the driving characteris-

tics on race tracks can be analysed and opti-

mised. You can drive previously saved race tracks

(e.g. Hockenheimring), or record and save new

tracks. The driven lap times are stored for every

#

Only reset the multimedia system when

the vehicle is stationary.

F206 0105 02

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track. These can be analysed and compared to

other lap times to achieve the best possible race

results. Additionally, acceleration and braking pro-

cedures can be measured and stored.

Note: Use AMG TRACK PACE only on closed-oﬀ

routes outside the public traﬃc area. Adapt your

driving style to your personal performance and

environmental conditions. As the driver, you are

solely responsible for driving your vehicle. Park

your vehicle safely before operating the applica-

tion.

ö Select Set Sector.

Select É Stop Recording to end track

recording or cross the starting line again.

Select Navigate to for navigation to the start-

ing line.

Timing begins automatically when the starting line

has been crossed.

%

#

Conﬁrm the prompt with Yes.

When ¨ is selected, the track display can

Select the weather.

be switched to AR. In addition, it is possible to

switch to the telemetry display by selecting

ò.

%

#

The temperature is determined automatically.

Enter a name.

Press a to conﬁrm.

#

Select ð Stop timekeeping to end time-

keeping.

Conﬁrm the prompt with OK.

#

The track is saved under the name entered.

#

Searching by track name

#

Select the weather.

Select Yes to save the times driven for this

track.

Setting Track Race

Multimedia system:

Select ª Search .

Enter the desired track name.

Tracks with the searched name are displayed.

#

4

5

TRACK PACE

Track Race

Showing readings during Track Race

The following readings can be shown:

Measuring time on a saved track

#

Recording a new track

ß Select All tracks.

Select the desired track.

Select u.

Select Start timing if you are already at the

starting line.

#

Select Ü New track .

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Tyre temperature

Miniature map

Sector overview

G-force display

#

Select Ì Start Record. at the desired

starting point.

The track recording starts at this point.

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#

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During track recording, sectors can be set to

divide up the track.

R

Lap overview

or

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Select ï Start timing .

Select à.

Drag the desired display from the grid on the

leꢀ or right edge of the central display.

The readings are shown during the Track

Race.

Select Add recording to use a diﬀerent ses-

3

4

5

Editing parameters

Deleting parameters

Adding new parameters

sion as a reference value.

#

Select % to return to the overview.

Select Diagram.

%

The following values can be set for the param-

eters, for example:

Set the desired parameters.

The analysis is displayed.

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speed

By selecting ¨ on the active display, you can

deactivate this.

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Longitudinal/lateral acceleration

R

Steering angle

Displaying the analysis

#

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Engine speed

ß Select All tracks.

An overview of all the driven tracks appears.

Select a track.

Select a session.

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Engine oil/tyre temperature

Based on the analysis, you can check and opti-

mise the driving behaviour for any position on the

track.

#

The following data are displayed:

Exporting tracks (USB)

R

Lap and sector times

#

Select ß Tracks .

R

Average and top speed

An overview of all stored tracks appears.

R

#

Driver

Select the desired track.

R

#

Vehicle

Select options u for the desired track.

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#

Date

Weather

Select Export track to….

The selected track can be exported to a USB

storage device connected to the vehicle.

1

2

Lap overview

Parameter overview

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MBUX multimedia system

495

#

Editing tracks and recordings

Set a target speed.

Measurement stops as soon as the speciﬁed

target speed has been reached.

Start oﬀ and begin the measurement.

Measurement begins when the vehicle accel-

erates.

Measuring braking

#

Select ß Tracks .

Select the desired track.

Select Z Drag race options.

Select Braking.

#

Select options u for the desired track.

Set a starting speed or select Automatic.

Start oﬀ and begin the measurement.

Brake to a stop.

Measurement is incremental, in steps of

#

Select Rename or Delete.

or

Measurement can be stopped early by interrupt-

ing the acceleration procedure.

#

Select a track.

10 km/h to a stop. If the braking procedure is

started e.g. at a speed of 157 km/h, meas-

urement starts as soon as 150 km/h has

been reached

#

Highlight the desired recording.

Quarter mile race

#

Select u options.

Select Z Drag race options.

Select Quarter-mile.

#

Select Exporting to… or Delete.

#

Storing and calling up measured values

If measurement is completed or cancelled, a

prompt appears asking whether the measurement

should be saved.

#

Set a target distance.

Setting Drag Race

Multimedia system:

Measurement stops as soon as the speciﬁed

target distance has been reached.

Start oﬀ and begin the measurement.

Measurement begins when the vehicle accel-

erates. Timing runs until the target distance or

a maximum of one mile has been travelled.

#

4

5

TRACK PACE

Drag Race

#

Conﬁrm the prompt with OK to save.

Measuring acceleration

Calling up saved measurements

#

Select Z Drag race options.

Select Acceleration.

#

± Select History.

#

Measurement can be stopped early by interrupt-

ing the acceleration procedure.

#

Select Acceleration, Quarter-mile or Braking.

Select a measurement.

Set a starting speed or select Automatic.

Measurement begins as soon as the speciﬁed

starting speed has been reached.

#

The desired measurement is displayed in

detail.

F206 0105 02

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or

#

Conﬁguring AMG TRACK PACE

Select Continue and conﬁrm the authorisation

prompt.

Delete a measurement.

Requirements

To connect a mobile device to the TRACK PACE

app:

A four-digit code is shown on the central dis-

play.

Enter the code on the smartphone.

The device is authorised.

Calling up the telemetry display

Multimedia system:

R

The TRACK PACE app is installed on the

mobile end device.

4

5

TRACK PACE

Telemetry

De-authorising the mobile device

#

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The mobile end device is connected to the

multimedia system via Wi-Fi (/ page 486).

The telemetry display shows current vehicle data

as a digital value and as a diagram. Up to four

parameters can be selected to be shown on the

display.

Select TRACK PACE App.

#

Select a device.

Conﬁrm the message prompt with Yes.

The device is de-authorised.

Multimedia system:

#

4

5

TRACK PACE

Z

For example:

R

Connect mobile device via the TRACK PACE app

The TRACK PACE app makes it possible to record

videos and to synchronise them with stored

tracks.

Setting the TRACK PACE display on the head-up

display and driver's display

Engine speed

Wheel angle

speed

Steering angle

R

#

Select IC and HUD contents.

R

#

Activate or deactivate the desired contents.

The contents on the head-up display and the

driver's display are adapted.

For further information on the Head-up Dis-

play (/ page 444).

Select TRACK PACE App.

R

#

Select Authorise new device.

#

Set the desired parameters.

Set the time.

The set parameters are evaluated in the dia-

gram for the selected time.

#

Start the TRACK PACE app on the device to be

connected.

#

%

Further information about the driver's display

(/ page 430).

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Setting acoustic feedback

Activate or deactivate the function.

Plug-in hybrid settings

Conﬁguring the charging settings

#

Select Acoustic feedback.

Adjusting the dashcam

If the vehicle is equipped with a dashcam, it can

be used in AMG TRACK PACE.

A scale with values from 0 to 10 is shown.

Multimedia system:

#

Select a setting.

4

5

©

Hybrid

Charging

#

Select Dashcam.

Displaying statistics

Setting the charging program

#

Select Track Race or Drag Race and activate

Activate recording.

#

Select TRACK PACE statistics.

#

Select Home, Work or Standard.

Statistics on the current user proﬁle are dis-

played.

The following data are displayed:

#

You can set which overlay is to be used in the

recorded video under Video overlay contents.

%

The standard charging program is automati-

cally activated when the vehicle is switched

on or oﬀ.

R

Driving time

Activating Boost Strategy

This function is used to increase performance on

a race track and is only available in the I

drive program.

Opening the socket ﬂap

R

Track driven

Recorded tracks

Recorded Track Races

Laps recorded

Recorded Drag Races

Maximum design speed

#

Press Open socket flap.

R

The socket ﬂap opens and can be closed

again by hand.

R

#

Select Boost Strategy.

R

#

%

Activate or deactivate the function.

The availability of this function is dependent

on the vehicle's equipment.

R

%

The function is not available for all vehicle

models.

R

Unlocking the charging cable (mode 3 or 4)

When the function is active, the charging cable is

unlocked when the maximum charge level is

reached.

Activating the ambient light

If this function is active, the vehicle interior is lit in

red or green depending on delta time.

#

Select Home or Work.

Select Ambient light.

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Activate or deactivate Unlock charging cable.

Mercedes-AMG vehicles: the Quick charge func-

Setting an individual departure time

#

Select Add new time and set the desired

tion is not available for Mercedes-AMG vehicles.

Activating or deactivating location-based charging

#

departure time.

%

The availability of this function is dependent

on the vehicle's equipment.

Select Charging program, home or Charging

program, work.

or

#

Select ´ and adapt an existing departure

time.

Setting the departure time

#

Activate or deactivate Select based on loca-

tion.

The set departure times are used for the vehicle's

pre-entry climate control and for predictions

regarding the approximate state of charge and

range at the time selected. When rapid charging is

deactivated, the charging process start time is

optimised for the next departure time. When rapid

charging is activated, the charging process starts

immediately, irrespective of the next departure

time.

Setting the repeat days

When the function is activated, the vehicle's cur-

rent position is saved as one of the selected

options. When the address is reached again, a

brief query appears as to whether the respective

charging program should be selected.

#

Select Add new time and set the desired

departure time.

#

Mark the relevant weekdays for which the

departure time will apply and conﬁrm with

a.

Activating or deactivating rapid charging

#

or

Activate or deactivate the Quick charge func-

tion.

#

Mercedes-AMG vehicles: the prediction for the

remaining range and the maximum charge level

are not displayed.

Select ´ and edit existing repeat days.

Setting a break in the charging process

The Quick charge function increases the maxi-

mum possible charging capacity at charging sta-

tions up to 60 kW in order to charge the vehicle's

high-voltage battery faster. Aꢀer the charging

process is complete, the charging capacity in the

"Standard" charging program is again limited to

20 kW in order to protect the high-voltage battery.

Up to four breaks in the charging process can be

set during which the vehicle is not charged, even

if it is connected to a charging station.

#

Select Next departure time.

The following charging times can be selected:

#

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individual charging times

Select Charging interruptions.

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#

a Week profile

Select Add new time and then set and save

the times for the beginning and end of the

break.

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Activate or deactivate the charging breaks that Overview of the energy ﬂow display in the multi-

Calling up the energy ﬂow display

Multimedia system:

have been set.

media system

The active components of the hybrid system are

highlighted on the energy ﬂow display. The energy

ﬂow between the individual components is shown

in colour.

Set charging breaks can be edited with the ´

button or deleted with the E button.

Mercedes-AMG vehicles: you cannot set charging

breaks for Mercedes-AMG vehicles.

4

5

©

Info

#

Select Energy flow.

The energy ﬂow in the vehicle will be dis-

played.

The components displayed are:

Setting the maximum charge level

Information on the status of the hybrid system

R

State of charge of the high-voltage battery

#

and the current state of charge of the high-voltage

battery will be displayed in addition to the energy

ﬂow.

Select Maximum charge state.

R

Combustion engine

#

Set the desired percentage.

R

Energy ﬂow

The high-voltage battery is charged up to the

set percentage as a maximum.

R

High-voltage battery

%

The percentage can be set in increments of

10%.

Oﬀ-road menu

Oﬀ-road menu overview in the multimedia system

The energy ﬂow is shown in diﬀerent colours

depending on the operating status:

As soon as the full charge level is reached, a

notiﬁcation is shown in the central display

that the charging process is completed and

the journey may be continued. The maximum

charge level can be saved in the Home and

Work charging programs. In the Standard

charging program, the setting is automatically

reset to a charge level of 100% aꢀer the vehi-

cle is switched on or oﬀ.

R

White: constant energy ﬂow

The Off-road menu provides an overview of the

most important, relevant data for oﬀ-road driving.

The content is displayed in diﬀerent tiles that can

be changed with directional arrows or swipes. In

addition, this menu contains buttons for quick

access to certain vehicle functions relevant to oﬀ-

road operation.

R

Red: high energy ﬂow (boost eﬀect)

R

Green: low-emission energy ﬂow in the case of

recuperation, electric mode and charging the

high-voltage battery

Displayed data are, for example:

R

Artiﬁcial horizon

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Quick access: activating/deactivating ESP^®(Elec-

tronic Stability Program)

R

Compass

Altitude

Fit & Healthy

Setting ENERGIZING seat kinetics

R

#

Press å to switch the function on or oﬀ.

Steering angle of the front and rear wheels

Torque and power

Tyre pressure and temperature

Transparent bonnet

Requirements

%

Further information on ESP (/ page 337).

%

These functions are available only for fully

electric seats with a memory function.

Quick access: activating or deactivating manual

gearshiꢀing

Multimedia system:

#

Press p to switch the function on or oﬀ.

4

5

©

Comfort

Seat

%

Additional information on manual shiꢀing

(/ page 295).

Setting the oﬀ-road menu in the multimedia sys-

tem

#

Select Seat kinetics.

ENERGIZING seat kinetics can support back

health by changing the seat position during a jour-

ney. This involves repeatedly stressing and reliev-

ing the muscles and joints by means of minor

movements of the cushion and backrest.

Multimedia system:

Quick access: activating or deactivating DSR

(Downhill Speed Regulation)

4

5

©

Offroad

Cockpit

#

Press î to switch the function on or oﬀ.

Setting displays in the central display

%

Further information on DSR .

#

Press ,, . or on the display itself to

Starting seat kinetics

jump to the next display.

Quick access: setting the vehicle level

#

Select ; for the desired seat.

The programme will run for the set duration.

Press t to raise or lower the vehicle.

Additional information about vehicle level .

The availability of individual functions depends

on the country and equipment.

Quick access: activating or deactivating Parking

Assist PARKTRONIC

%

#

Conﬁguring seat kinetics

#

Press = to switch the function on or oﬀ.

Select Z for the desired seat.

Select Backrest, Backrest & seat surface or

Seat surface.

%

Further information on Parking Assist

PARKTRONIC (/ page 401).

#

F206 0105 02

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Select the desired duration for the selected

seat.

massage in the cushions can loosen the mus-

cles.

supported by a suitable animation, colours

and sound.

R

Warmth: Can increase the comfort level for

the vehicle occupants. Seat and steering

wheel heater provide soothing warmth. The

program is completed with unobtrusive sound

and warm colours.

Vitality: Can counteract diminishing attentive-

ness in monotonous driving situations. The

activating stimulation of the vehicle occupants

is carried out with invigorating sound, activat-

ing light and a vitalising massage.

Joy: Can promote a positive mood in the vehi-

cle occupants as well as mental regeneration.

This results from the activation of a massage

program, friendly sound and illumination with

suitable colours.

Well-being: Can help relax the vehicle occu-

pants. This is achieved through relaxing mas-

sage, friendly light and calming sound.

Sounds of the Sea: Can contribute to calming

the vehicle occupants. The acoustics of the

sound of waves and seagulls in combination

with other vehicle functions create a relaxing

seashore atmosphere.

Summer Rain: Can help relax the vehicle occu-

pants. The relaxing eﬀect of a rain shower can

be experienced via acoustics and other vehicle

functions inside the vehicle.

Vehicles with a multicontour seat:

In addition to the seat backrest and seat cushion,

the lumbar region can be activated for the func-

tion.

#

Activate or deactivate Including lumbar.

R

ENERGIZING COMFORT

▌Overview of ENERGIZING COMFORT programs

You can watch an animation on this topic via the

following link:

Power Nap: The program consists of three

phases.

-

Falling asleep phase: here relaxing music

%

Note that the available programs and the

associated functions depend on your vehicle

equipment. Depending on your equipment,

fewer functions may be available.

is played and the air is cleaned by ionisa-

tion.

-

Sleep phase: the active functions are

R

deactivated or restricted as much as possi-

ble.

Program overview

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Refresh: Can have a refreshing eﬀect with

-

Waking phase: slightly stimulating music is

short, cool puﬀs of air. The seat is ventilated,

the vehicle interior is illuminated with cool col-

ours and the program is completed with

appropriate sound. In addition, the vitalising

Forest Glade: Can have a calming and sooth-

ing eﬀect on the vehicle occupants thanks to

the acoustics of the forest. The ambience is

played, and the air is puriﬁed with ionisa-

tion. Additionally, functions such as fra-

grancing, seat ventilation and massage are

activated.

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Training: Can counteract the onset of muscle

tension, limbs falling asleep or stress with tar-

geted relaxation or stimulation exercises. The

exercises are demonstrated in short videos.

The training consists of audio content and a

brief animation. The audio content is con-

ceived so that it can also be played back when

you are driving. Animations are only shown

when the vehicle is stationary. Always observe

the traﬃc conditions if you are training when

driving.

Tips: The system gives auditory tips for possi-

ble exercises or measures for improving the

comfort level of the vehicle occupants. By

selecting the desired area of the body you can

receive targeted tips for the comfort level of

this area.

▌Starting the ENERGIZING COMFORT pro-

gramme

R

Sliding sunroof

Roller sunblinds

&

WARNING Increased risk of accidents

This can cause you or another vehicle occu-

pant to be trapped.

when using the ENERGIZING COMFORT

programmes Tips and Training

#

Make sure that there is suﬃcient space

behind the front seats.

Make sure that no body parts are in the

areas of movement.

The Tips and Training ENERGIZING COMFORT

programmes can distract you when driving.

#

Only carry out exercises if the traﬃc sit-

uation permits.

Requirements:

#

When listening to the tips, make sure you

R

The vehicle is switched on.

are aware of the traﬃc around you at all

times.

For the start of Power Nap:

R

Only the power supply is on.

The doors are closed.

The vehicle is secured against rolling away.

The state of charge of the high-voltage battery

is suﬃcient for the use of the auxiliary climate

control.

&

WARNING Risk of entrapment when using

the ENERGIZING COMFORT programme

Power Nap

Most programs that have been started for one

seat can also be transferred simultaneously to

another seat.

With the Power Nap ENERGIZING COMFORT

programme the following systems are moved

automatically if required:

R

Seats

R

Side windows

F206 0105 02

MBUX multimedia system

503

#

Multimedia system:

Starting a Power Nap

To activate fragrancing for training: select Air

freshener.

4

5

#

©

Comfort

Select Power Nap.

5

#

ENERGIZING COMFORT

Select É to stop the training programme.

#

Select ; for the desired seat.

%

The animations demonstrating the exercises

are faded out when the vehicle is in motion

and you only hear the instructions.

Starting and stopping a programme

When the vehicle is stationary, the following

actions are carried out when Power Nap is star-

ted:

#

Select a programme.

#

Select ; for the desired seat.

Starting tips

#

R

The roller sunblinds are extended.

#

Select É to stop the program.

Select Tips.

R

The doors are locked.

%

If, during an active programme, a function

requirement is no longer met, a correspond-

ing message appears. The active programme

is cancelled.

#

Select Ì a region of the body.

R

The windows and sliding sunroof are closed.

Select É to stop playback of the tip.

R

The seats are moved into the fully reclined

position.

R

The parking brake is applied.

ENERGIZING COACH

Conﬁguring the programme

#

Select a programme.

Select Settings.

#

▌Function of the ENERGIZING COACH

Select É to stop the program.

#

%

Requirements:

The programme is available for the rear seats

#

while the vehicle is in motion. The above-men-

tioned functions may only have limited availa-

bility.

Switch the functions included in the pro-

gramme on or oﬀ.

R

The ENERGIZING COACH service is activated

in the Mercedes me portal or the Mercedes

me App.

Setting the duration

#

R

Starting the training programme

#

The Mercedes me ENERGIZING App is instal-

led on the mobile phone to use the service.

Select a programme.

Select Settings.

Select Training.

#

With ENERGIZING COACH you can evaluate the

driving and driver situation. Depending on the sit-

Select a programme Ì.

#

Select the desired duration.

F206 0105 02

MBUX multimedia system

504

uation, it oﬀers recommendations for the start of

an appropriate ENERGIZING COMFORT pro-

gramme.

As a warming programme when temperatures

drop

Information on the Warmth programme; see

(/ page 501).

Requirement for the integration of the sleep data:

R

The Garmin ﬁtness tracker is synchronised

with the Garmin account before the beginning

of the journey.

The following programmes could be suggested:

R

Vitality

%

If ATTENTION ASSIST determines an exces-

sive lack of attention, ENERGIZING COACH

makes no further suggestions. Further infor-

mation about ATTENTION ASSIST

(/ page 346).

By connecting a Garmin ﬁtness tracker, for exam-

ple the Garmin vívoactive^®3, additional informa-

tion can be entered into the evaluation for the

recommendation of an ENERGIZING COMFORT

programme. The additional information includes

the stress level, that is calculated by the ﬁtness

tracker. The stress level is based primarily on the

pulse rate.

As an activating programme in monotonous

driving situations or for long journey times, for

example

Information on the vitality programme see

(/ page 501).

▌Calling up the ENERGIZING COACH display

R

Joy

Requirements:

R

As a balancing programme in demanding driv-

ing situations

Information on the Joy programme see

(/ page 501).

The ﬁtness tracker is connected with your Gar-

min account.

Your Garmin account is connected with your

Mercedes me user account in the Mercedes

me ENERGIZING App.

Requirements for the integration of additional

information via a Garmin ﬁtness tracker:

R

Your ﬁtness tracker is connected with your

Garmin account.

R

Refresh

R

Your Garmin account is connected with your

Mercedes me user account.

R

As a refreshing programme when tempera-

tures rise

Information on the Refresh programme; see

(/ page 501).

The mobile phone is connected to the multi-

media system (/ page 550).

If you wear your Garmin ﬁtness tracker at night

also, the sleep data is included in the evaluation

of the ENERGIZING COACH.

R

You are logged in with your Mercedes me pro-

ﬁle both in the vehicle and in the Mercedes

me ENERGIZING App.

R

Warmth

F206 0105 02

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R

Multimedia system:

Select Previous dest..

Navigation and traﬃc

Switching navigation on

4

5

©

Apps

ENERGIZING COACH

Search for Filling stations.

Search for Parking spaces.

Select Other routes.

#

Your current pulse as well as an evaluation of

your pulse for the last 30 minutes driving time

are shown.

Multimedia system:

4

©

Enter a destination with ª.

Make settings for View, Messages & tones

and Route with Z.

#

A corresponding fault message is shown if

there is no mobile phone connected or no

pulse can be sent to the system for an exten-

ded period.

Alternatively, press the © button on the

steering wheel on the right (/ page 468).

The zero layer with the digital map is dis-

played.

%

Only pulse values in the range of 30 ‑ 140

(possibly 150) bpm are shown on the central

display. The pulse values have no medical val-

idity but are only informative in nature and are

therefore also not required to be accurate.

Calling up the navigation module in the expanded

view

Multimedia system:

4

5

©

Navigation

%

Navigation means: navigation module 1 is

selected in the zero layer (/ page 506).

The navigation module is called up in the expan-

ded view and shows the route overview.

#

Select one of the functions (/ page 519).

The following functions are available:

R

Switch the traﬃc information display on or

oﬀ.

F206 0105 02

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R

Navigation overview

Digital map

3D and direction of travel

Map with complete route

Tapping opens the navigation module in the

expanded view with the Route (/ page 519)

2

3

4

5

Destination entry

Searches for a parking space

Map orientation Ä and set map type

Current vehicle position (vehicle symbol or

arrow)

Display area with entertainment sources,

phone, active applications and suggestions

Navigation window shows the next driving

manoeuvre (zoomed out view) or the route

monitor (zoomed in view)

Route guidance active: route monitor shows,

e.g. route sections, upcoming driving

manoeuvres with lane recommendations, des-

tination, traﬃc delays, 3D images at motor-

way exits, online content

%

If the map is moved, the map switches

between 3D direction of travel and 2D north

orientation.

The following map types 4 are available:

R

Daytime display

Night-time display

Satellite map

6

7

R

%

If you notice a problem with the digital map

you can report this under https://

mapfeedback.here.com/#/report.

You can watch an animation on this topic via the

following link:

. Switches oﬀ navigation announcements

Ì Switches on navigation announcements

1

Navigation module (reduced view)

Route guidance active:

The navigation module shows the information

relevant to the route in the zoomed-out view,

e.g. the destination or a traﬃc delay

Pressing 4 several times changes the map orien-

tation in this order:

R

2D and to the north

R

£ Ends the current route guidance

2D and direction of travel

F206 0105 02

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507

Destination entry

▌Entering a POI or address

Multimedia system:

4

5

©

ª

▌Notes on destination entry

Requirements:

R

For the online search:

&

WARNING Risk of distraction from operat-

ing integrated communication equipment

while the vehicle is in motion

-

There is an Internet connection.

-

Mercedes me connect is available.

You have set up a user account in the

Mercedes me Portal.

If you operate communication equipment inte-

grated in the vehicle when driving, you could

be distracted from the traﬃc situation. This

could also cause you to lose control of the

vehicle.

-

The vehicle is connected with the user

account and you have accepted the terms

of use.

-

Further information can be found at:

https://www.mercedes.me

The service is available and has been acti-

vated.

#

Only operate this equipment when the

traﬃc situation permits.

#

If you cannot be sure of this, stop the

vehicle whilst paying attention to road

and traﬃc conditions and operate the

equipment with the vehicle stationary.

%

If Online Search is not available, the search is

performed using the data of the digital map.

Example: entering a POI or address

Input line with current entry

Search result

Selects destination search, displays further

destination searches with double arrow

You must observe the legal requirements for the

country in which you are currently driving when

operating the multimedia system.

1

2

3

4

Deletes an entry

F206 0105 02

MBUX multimedia system

508

The following entries can be made, for example in

▌Selecting a destination suggestion

5

Adopts the search result in the input line and

continues the search

Deletes the last character entered

Hides the keypad

Switches to handwriting recognition

(/ page 482)

Starts the MBUX voice assistant

(/ page 452)

Sets the written language

Switches to digits and special characters

Switches to upper-case or lower-case letters

1:

Requirements:

6

7

8

R

Town, street, house number or street, town

R

The Allow destination suggestions option is

switched on (/ page 488).

R

Postcode

R

POI name or POI category, e.g. Restaurants

R

The multimedia system has gathered suﬃcient

data in order to show destination suggestions.

R

Town, POI name

9

R

Contact name

Multimedia system:

4

5

R

©

ª

Geo-coordinates (/ page 510)

A

B

C

R

#

Three-word addresses from what3words

(/ page 511)

Select Suggestions.

or

Entering three-word addresses is possible in

the online search .

#

Select a destination suggestion directly on the

Zero Layer (/ page 463).

Enter a destination. The entries can be made

in any order.

The search results are displayed in a list.

The route is calculated in the following menu.

#

Hide the keyboard with a.

%

If Suggestions has been selected, a menu is

available via Ä. The menu oﬀers settings

for the suggestions and memory functions.

Managing destination suggestions

(/ page 530).

#

Select the destination in the list.

%

Online search results for POIs may contain

additional information, for example opening

times and ratings. The information is provided

by an online map service.

This online function is not available in all

countries.

The following menu shows the selected desti-

nation with the address information and a cor-

responding map section.

The menu enables the route to be calculated.

F206 0105 02

MBUX multimedia system

509

#

▌Selecting previous destinations

Multimedia system:

Select the POI.

The following menu enables the route to be

calculated.

If a route with intermediate destinations

already exists and Near destination has been

selected in the search ﬁlters, the destination

is selected for the search.

4

5

©

ª

or

#

Select Previous destinations.

or

#

Select All categories or Personal POIs (see

requirements).

Select the category.

Select the POI.

The following menu enables the route to be

calculated.

Select the destination.

Select the desired travelling time to the point

of interest.

Select Search results.

The following menu enables the route to be

calculated.

#

%

You can save a destination as a favourite

(/ page 529).

Conﬁguring categories for quick access

The categories are displayed:

▌Selecting a POI

R

Setting a search ﬁlter aꢀer selecting a POI cate-

gory

The preset search position depends on the status

of the route guidance:

As symbols aꢀer calling up the destination

entry via ª

As a list aꢀer calling up All categories

Requirements:

R

For use of personal POIs: a USB device is con-

nected with the multimedia system.

R

These categories are shown as symbols aꢀer the

destination entry is called up using ª.

Personal POIs with the GPS Exchange format

(.gpx) have been saved in the PersonalPOI

folder on the USB device.

R

If route guidance is not active, In the vicinity

is searched.

If route guidance is active, Along the route is

searched.

#

In the POI menu, select All categories.

R

#

Select f or ß for a category.

Tapping on f adds the category.

Tapping on ß removes the category.

Multimedia system:

4

5

©

ª

#

When the search results are displayed, select

Filter.

#

Select POIs.

Select one of the displayed quick access cate-

gories, e.g. j .

#

Select the search position, e.g. In the vicinity.

F206 0105 02

MBUX multimedia system

510

#

Use G to change back.

Changing categories for personal POIs

Select the address.

The following menu enables the route to be

calculated.

Alternatively, aꢀer calling up the destination

entry, you can enter the name of a contact in

the search ﬁeld.

The new categories are shown aꢀer the desti-

nation entry is called up the next time.

If all available quick-access positions are full,

select the category to be replaced.

#

Select Personal POIs.

#

Press on a category as long as is necessary

until a menu appears.

Select Change name and enter a name.

%

#

Changing the order of quick-access categories

#

Select Change icon and select a symbol.

▌Entering geo-coordinates

Multimedia system:

#

In the POI menu, press and hold a category for

quick access.

Tap on the arrows next to the selected cate-

gory.

The arrows for the other categories are greyed

out.

Drag the category up or down.

#

Select Delete and conﬁrm the prompt with

Yes.

4

5

©

ª

#

▌Selecting a contact for destination entry

#

Enter the geo-coordinates as latitude and lon-

gitude.

Requirements:

R

A mobile phone is connected to the multime-

dia system (/ page 550).

Examples of input formats:

#

R

47°58'11"N 7°57'25"E (degrees, minutes and

seconds)

47.969722 7.956944 (decimal degrees)

#

Select ø.

R

The contacts from the mobile phone have

been downloaded .

The contact has a navigable address.

The address data can be located on the digital

map.

R

Deleting quick-access categories

R

#

In the POI menu, press and hold a category for

quick access.

Select ß for the chosen category.

Select Delete.

#

Conﬁrm the entry.

The following menu enables the route to be

calculated.

#

Multimedia system:

4

#

5

©

ª

#

Select ø.

#

Enter a contact in the entry line.

F206 0105 02

MBUX multimedia system

511

%

▌Entering the destination as a three-word

address

Searching for a destination using three-word

addresses is not possible in all countries and

in all languages.

Three-word addresses from what3words are an

alternative addressing system for multilingual

georeferencing of global locations with a resolu-

tion of three metres. Using this grid, locations on

the Earth's surface are included which do not

have a building address such as a street and

house number, for example.

Requirements:

Alternatively, use the following entry options:

R

An active Internet connection is indicated in

Entry in the global search (/ page 478)

the status line on the central display with the

Q symbol.

R

Voice navigation (/ page 452)

R

The online search is active.

Example: during a telephone call you are given

a 3-word address. Aꢀer activating the MBUX

voice assistant, say one of the following two

voice commands:

%

Three-word addresses are unique, easy to

remember and suﬃce for most routine appli-

cations.

Multimedia system:

4

5

©

ª

You can convert addresses to three-word

addresses and back again:

#

Enter the destination as a three-word address

from what3words. The entry can be made with

spaces between the words instead of dots.

The search results are displayed.

-

Navigate to tapfer gebäude verliehen

-

R

Navigate to tapfer Punkt gebäude Punkt

verliehen

At the website https://what3words.com

R

In the what3words apps

#

Select the destination in the list.

The following menu enables the route to be

calculated.

▌Selecting a destination on the map

Multimedia system:

4

©

The Brandenburg Gate has this language depend-

ent three-word address:

#

If necessary, move the map (/ page 536).

#

Press and hold on the map.

R

German: tapfer.gebäude.verliehen

English: that.lands.winning

French: posteaux.bobineur.ombrant

Available destinations are displayed.

R

or

R

F206 0105 02

MBUX multimedia system

512

#

R

Brieﬂy press on a POI symbol.

The POI is selected. If there are several POIs

at this map position, a list appears.

Select the destination in the Selected objects

list.

The following menu enables the route to be

calculated.

Addresses for home and work are not yet set

Destinations have been shared from another

seat in the vehicle.

#

Select Home or Work.

The prompt No "Home" address available.

Set address now? appears, for example.

Multimedia system:

4

#

5

©

ª

#

Select Yes.

The vehicle can receive destinations from services

or apps. You will be informed when a destination

is received.

#

Search for or select the address.

#

Select Save.

▌Selecting a destination from favourites

#

Select Received destinations.

Deleting favourites

Requirements:

R

#

Select a destination.

The route is calculated in the following menu.

You can save a received destination in the

favourites (/ page 529).

#

Select Ä for a favourite.

Select Delete.

Destinations are saved as favourites.

Save a previous destination or a destination

suggestion as a favourite (/ page 529).

#

%

or

#

Select Delete all.

Multimedia system:

4

Deleting received addresses

#

Conﬁrm the prompt.

5

©

ª

Delete a destination with E.

When all the favourites have been deleted,

Add favourite is available, for example.

#

Select Favourites.

or

#

Select a favourite.

The following menu enables the route to be

calculated.

Select Delete all.

▌Selecting received destinations

Requirements:

R

There is an Internet connection for receiving

external destinations.

Addresses for home and work are already set

#

Select Home or Work.

The route is calculated in the following menu.

R

A destination has been sent to the vehicle.

F206 0105 02

MBUX multimedia system

513

Route

If the destination is in a diﬀerent time zone, a

3

Selects a point of interest in the vicinity of the

destination

Three-word address from what3words

message is displayed.

▌Calculating a route

#

4

To share a destination: select Ç Share.

This option allows you to scan the displayed

QR code.

To save a destination as a favourite: select

ß Favourite and then an option.

%

If the destination is located in a multi-storey

car park, for example, and corresponding data

is available, the parking levels are displayed.

#

Aꢀer selection of 2 the route is recalculated.

#

To call up an Internet address: if a web

address is available, select www.

Select one of the options.

Calling up alternative routes

#

To call the destination: if a telephone number

is available, select Call.

Select Routes.

#

Select an alternative route.

Searching for POIs in the vicinity of the destina-

tion shown

Starting route guidance

#

Select In the vicinity.

Select ¥ Let's go!.

#

Search using categories, enter a search entry

or search for a personal POI (/ page 509).

Calling up the detailed display with destination

address

Adding an intermediate destination to the existing

route or starting a new route guidance

Example: detailed display

#

Pull the bar above 2 upwards.

1

2

Calls up alternative routes

Calculates the route and starts route guid-

ance

Depending on the destination selection and

availability, online content, for example rat-

ings, prices and weather information, is

shown.

#

Select ¦ Add.

The selected destination address is set as the

next intermediate destination. Route guidance

begins.

F206 0105 02

MBUX multimedia system

514

#

R

There are already four intermediate destina-

tions: conﬁrm the prompt with Yes and select

an intermediate destinations in the route over-

view (/ page 519), that should be overwrit-

ten with the new intermediate destination.

The services "Navigation with Electric Intelli-

gence", "Display of Charging Stations" and

"Mercedes me Charge" are activated.

To select a charging station: the Schedule

charging stops option is switched on in the

multimedia system.

For authentication at the charging station:

aꢀer activation in the Mercedes me Portal,

you have concluded a charging contract with

your payment details with the respective con-

tractual partners.

For authentication using the app: the

Mercedes me App is installed on the external

device, e.g. tablet or smartphone.

Read the notes on charging the high-volt-

age battery at the charging station

(/ page 311) and (/ page 312).

Before selection of a charging station: the

data for the charging stations is based on

the online content available from the

respective third-party provider.

Observe the local information and condi-

tions.

or

#

Select Í Replace.

The selected destination address is set as a

new destination. Route guidance begins.

If you call up the menu during route guidance,

more options are available:

R

%

With the Plug & Charge charging function of

Mercedes me Charge, you can charge the

vehicle at public Plug & Charge enabled

charging stations. The charging process starts

immediately when the charging cable is plug-

ged into the charging station. No further

authentication is required. Communication

between the vehicle and the charging station

takes place directly via the charging cable.

This charging function is not available in all

countries.

%

R

To change the order of destinations, select

Move (/ page 520).

R

To delete the destination, select Delete

(/ page 520).

For charging stations without remote access,

you have purchased an RFID card for the con-

tracting partner.

R

To cancel route guidance, select Cancel

route guidance.

%

This function is not available in all countries.

▌Paying for the charging process on a route with

Mercedes me Charge (plug-in hybrid)

Multimedia system:

4

#

5

To select a charging station: tap on a symbol

on the map for a charging station or on a

group of symbols for several charging stations.

©

Navigation

Requirements

R

%

Observe the following information:

The Mercedes me Charge service is available

and subscribed to in the Mercedes me Portal.

R

Read the notes on charging the high-volt-

age battery (/ page 306).

F206 0105 02

MBUX multimedia system

515

#

R

If a group of symbols is selected, select the

charging station from the list.

Information on green charging

If required, enter the PIN for personalisation.

Conﬁrm the action.

If required, select the connector ID from the

list shown.

The selected charging cable connector is

unlocked.

Start the charging process.

The start of the charging process is shown.

Select the Stop charging process display

switch in the app.

The charging process is ended.

Mercedes-Benz provides high-quality certiﬁ-

cates of origin to ensure that an equivalent

amount of electricity from renewable sources

is fed into the grid for charging processes car-

ried out via Mercedes me Charge.

The following information is displayed (if availa-

ble):

R

Name of the charging station operator

Address of the charging station

Plug with availability and information about

charging power

Opening times

Name of the charging station

Travel time and distance of the charging sta-

tion from the vehicle

Authentication method

Contact information of the charging station

operator

General costs and charging costs

Estimated charging costs and your available

energy volumes, if available

R

#

Calculate the route (/ page 513).

R

%

If the function is available, the start/stop of

the charging process can be selected.

To access a charging station remotely (start/

stop): select a charging station in the map

menu of the app or the MBUX multimedia sys-

tem.

Display the details using the widget (pro-

gramme symbol).

Select Start charging process.

R

#

R

Payment is processed automatically.

If data for third-party providers is available,

you will receive this information:

R

#

R

Overview of the charging process

R

Estimated cost

R

The charging process starts. In addition, the

payment agreement saved with the third-party

provider is authorised.

%

There may be diﬀerences between the costs

listed and the costs billed.

R

▌Switching low-emission zones for the route on

or oﬀ

R

Display of available reviews and the ability to

review with up to ﬁve stars

Availability prognosis

%

Remote access is not available for some

charging stations. In this case use your RFID

card to activate the charging process (if avail-

able).

Requirements

R

Mercedes me connect is available.

F206 0105 02

MBUX multimedia system

516

R

You have a Mercedes me connect user

account and the vehicle is connected with the

account.

emission zones ahead. Thus the vehicle

can switch to the Hybrid drive program

when it exits a zone.

The fuel range (purple) and the electric range

(white) are shown on the map as a closed line

around the current vehicle position.

R

The chargeable "Traﬃc Restriction Zones"

service is available and activated in the

Mercedes me Portal.

In the following cases, there is no display on the

map:

Route guidance is not active:

R

When the vehicle enters a low emission

R

The overall range is very large.

zone, it switches to the Electric drive pro-

R

Multimedia system:

4

If the fuel level is less than 10 %.

gram.

5

©

Navigation

Z

View

R

%

If the electric range of the vehicle is less than

6 km.

The Traffic restrictions function is switched

oﬀ:

#

Activate Traffic restrictions.

R

The low emission zones along the route are

shown on the digital map and in the route

overview.

No low emission zones are shown on the

map.

▌Selecting a route type

Multimedia system:

R

Plug-in hybrid: when the vehicle enters a

4

5

©

Navigation

Z

Route

Before you enter a low emission zone, you will

be shown a notiﬁcation in the central display.

Plug-in hybrid: the vehicle takes zones with

traﬃc restrictions into account and drives

electrically in these zones. These are low

emission zones and in future also zero emis-

sion zones.

low emission zone, there is no switch to

another drive program.

Using trailer mode and online routes

The route is calculated as a fast route with a short

journey time.

Trailer mode is available if a trailer has been cou-

pled with the vehicle. If available, you can select

online routes.

▌Overview of the Range on Map service (plug-in

hybrid)

Requirements:

R

The "Range on Map" service, which is subject

to a charge, is available and activated in the

Mercedes me Portal.

The Range option is switched on

(/ page 541).

%

Trailer mode and online routes are not availa-

ble in all countries and for all vehicles.

Select Trailer mode.

A prompt is shown in the multimedia system.

Route guidance is active:

R

When the vehicle enters a low emission

zone, it switches to the Electric drive pro-

R

#

gram. Electrical energy is reserved for low

F206 0105 02

MBUX multimedia system

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#

Conﬁrm the prompt.

The arrival time at the destination takes into

account a reduced driving speed with trailer.

No traﬃc reports are taken into account for

To maintain the current route: select Keep to

current route.

the route.

▌Calculating alternative routes

▌Selecting route options

Multimedia system:

To use online routes: switch on the option.

Multimedia system:

4

5

4

5

Taking traﬃc information for the route into

account

©

Navigation

Z

View

©

Navigation

Z

Route

5

Avoid options

#

Switch on Overview of route after start.

Alternative routes are calculated for every

route.

#

Select Dynamic route guidance r.

Avoiding or using route sections, e.g. motorways

or ferries

#

Select one of the options.

Explanation of the options:

▌Accepting a detour recommendation aꢀer a

prompt

#

Activate or deactivate the avoid option.

Avoid: the option is activated. The route avoids

motorways, for example.

Use: the option is deactivated. The route takes

motorways into consideration, for example.

The selected route options cannot always be

taken into account. Therefore, a route may

include a ferry, for instance, even though the

Avoid ferries avoid option is enabled. A mes-

sage then appears and you will hear a corre-

sponding message.

R

Automatic

Traﬃc reports via Live Traﬃc Information are

taken into account (/ page 530).

Requirements:

R

After asking is switched on (/ page 516) in

the Dynamic route guidance menu.

Live Traﬃc Information and FM home screen

are not available in all countries.

After asking

%

R

Route guidance is active.

R

There are traﬃc reports for the current route.

A prompt appears when a new route is detec-

ted with a shorter journey time based on traf-

ﬁc reports. You can continue to use the cur-

rent route or use the dynamic route instead

(/ page 517).

If a new route with a shorter driving time is deter-

mined, the current and new routes will be shown.

If another application is active, a notiﬁcation is

hidden.

Avoiding or using toll roads

The use of toll roads requires a usage fee (toll).

#

Conﬁrm the notiﬁcation.

R

Off

#

Select Toll roads r.

#

To accept the new route: select Accept.

F206 0105 02

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#

Activate or deactivate Avoid all.

If the option is activated, the route avoids toll

roads.

If the option is deactivated, the route takes toll

roads into account.

Switch individual countries on or oﬀ in the list. Avoiding areas

Avoid: the option is activated. The route avoids

#

Select Avoid areas r (/ page 538).

roads requiring a special toll sticker in the

selected countries.

▌Selecting notiﬁcations for the route

Use: the option is deactivated. The route takes

into account roads in the selected country

which require you to pay a time-based fee

(vignette).

Requirements

R

For an audible indication when approaching a

or

#

personal POI: the USB device contains per-

sonal POIs.

Select an option for Payment by cash or card

or Electronic billing.

Avoid: the route avoids toll roads with the

selected method of payment.

%

These route options are not available in every

country.

R

The USB device is connected with the multi-

media system.

R

Avoiding or using areas with low emission zones

The category in which the personal POI

Use: the route takes into account roads that

require a toll corresponding with the payment

type selected.

belongs is activated.

%

The function is available when there is an

active internet connection.

Multimedia system:

4

5

#

Activate or deactivate Area with low emission

zones.

Avoiding or using roads requiring a special toll

sticker

A vignette allows for the use of a route network

for a limited time period.

5

©

Navigation

Z

Messages & tones

Avoid: the option is activated. The route avoids

all low emission zones restricted for the vehi-

cle. These are displayed in red on the map.

Use: the option is deactivated. The restricted

low emission zones for the vehicle are passed

through on the route. A warning is displayed

before you drive into a low emission zone.

Switching navigation announcements on or oﬀ

#

Activate Reduced messages.

Select Avoid vignette roads r.

Activate or deactivate Avoid all.

#

If a driving instruction is available for a simple

change in direction, you hear a brief

announcement, e.g. "turn right in 200 m". The

number of driving instructions along the route

is minimised.

or

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#

Activate Detailed messages.

Activate a category.

Multimedia system:

When approaching a personal POI in the

selected category an audible indication will be

issued.

If a driving instruction is available and there is

a complex driving situation, you hear supple-

mentary information, e.g. "In 200 m turn right

and continue to follow the major road". Addi-

tional driving instructions are issued for the

route, for example on turning major roads.

Activate Announce street names.

4

5

©

Navigation

▌Displaying a route overview

Requirements:

#

R

A destination is entered.

The name of the street into which the vehicle

should turn is announced.

%

This option is not available in all countries and

languages.

Switching traﬃc announcements on or oﬀ

#

Activate or deactivate Announce traffic warn-

ings.

If available, traﬃc warnings are announced,

e.g. before the end of traﬃc jams that pose a

risk.

Example: route guidance is active

Traﬃc event on the route

Distance from current vehicle position and

remaining driving time

Destination

Audible indication when approaching a personal

POI

1

2

#

Select Personal POIs.

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#

shown again. The route contains a new inter-

mediate destination.

If there are already four intermediate destina-

tions, delete an intermediate destination

(/ page 520).

Tap on E.

3

4

Searches for a ﬁlling station

Switches traﬃc information display on or oﬀ

The editing mode is ended.

%

▌Displaying the route list

Multimedia system:

4

When route guidance is active, the destination

and entered intermediate destinations are shown.

Depending on the route, traﬃc situation and avail-

able data, further information is displayed:

©

▌Editing a route with intermediate destinations

#

Tap on the navigation window 7

(/ page 506).

R

Name, destination address

Symbols for intermediate destination and des-

tination

Requirements:

R

The destination and at least one intermediate

destination have been entered.

R

Phone number (if available)

Multimedia system:

4

5

R

Web address (if available)

©

Navigation

R

Traﬃc information

Changing the order of the destinations

#

The route can include up to four intermediate des-

tinations.

In the route overview, press and hold on a

destination.

#

Move the destination with = or Ì.

▌Planning routes

Multimedia system:

#

Tap on ø.

The editing mode is ended.

4

5

©

Navigation

ª

#

Enter the intermediate destination

(/ page 37).

Aꢀer entering the destination and new calcu-

lation of the route, the route overview is

Deleting a destination

#

In the route overview, press and hold on a

destination.

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The route sections are displayed in the navigation

window. The route list is updated during the jour-

ney.

Multimedia system:

4

5

©

Navigation

Other routes

%

Motorway information shows the available

service facilities. Aꢀer selecting symbols, e.g.

for car parks, service areas or motorway exits,

the POI is adopted as an intermediate destina-

tion or destination.

#

Press the arrow at the bottom of the naviga-

tion window brieﬂy.

#

Swipe up or down.

Select a route section.

The map section is displayed.

#

To return to vehicle position: select Current

position.

Example: route list

▌Selecting an alternative route

1

2

Upcoming manoeuvre with turning arrow, dis-

tance to manoeuvre, street number, street

name

. Switches oﬀ navigation announcements

Ì Switches on navigation announcements

Requirements

Example: alternative routes

Original route is highlighted

Alternative routes with indication of the diﬀer-

ence in driving time

R

A route has already been created.

1

2

R

The Overview of route after start option is

switched on (/ page 517).

Including the following route sections on the

route to the destination

%

In 2 a faster route may also be shown that is

considerably longer.

Current vehicle position

F206 0105 02

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#

The following route information is displayed:

To select an alternative route on the map:

touch any point on the alternative route.

The alternative route is highlighted.

Multimedia system:

4

5

R

©

Navigation

Z

Route

Driving time

Time of arrival

Distance to the destination

Avoid options based on the set route options

Driving time saved or lost compared with the

original route

#

Switch on Activate commuter route.

▌Activating a commuter route

The navigation system automatically detects

that the vehicle is on a commuter route.

Requirements:

R

For the daily commuter route, traﬃc events on

the route are also reported when driving with-

out active route guidance.

To select commuter route: select Start.

Route guidance begins without spoken driving

instructions.

You have created a proﬁle (/ page 472).

R

The Allow destination suggestions option is

switched on (/ page 472).

#

When the alternative routes have been calcu-

lated, display the route in the navigation win-

dow by swiping to the right or leꢀ.

R

The Activate commuter route option is

switched on .

R

The multimedia system has gathered suﬃcient

%

A commuter route is suggested even with

delays on the route.

To delete a commuter route: select ¨.

Changing route type

data in order to show destination suggestions.

#

Select Filter.

R

Routes have been learned for these destina-

tion suggestions.

Route guidance is not active.

#

Switching the route type on or oﬀ.

▌Adjusting the route on the map

R

Avoiding or using route options

#

Requirements:

Select Filter.

%

This commuter route is not available in all

countries.

R

A route has already been created.

#

Switch the route options on or oﬀ

(/ page 517).

You can change the course of the original route

on the map. A new intermediate destination is set

in the process.

#

Conﬁrm the settings with Finished.

#

To start route guidance to the alternative

route: select Start.

F206 0105 02

MBUX multimedia system

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#

%

If the maximum number of intermediate desti- ▌Switching the automatic ﬁlling station search

Conﬁrm the notiﬁcation.

The automatic ﬁlling station search begins.

The available ﬁlling stations along the route or

in the vicinity of the vehicle's current position

are displayed.

nations is reached, the function is not suppor-

ted. Press the OK button to conﬁrm the mes-

sage.

Press and hold lightly on the route.

A symbol appears. The route can be changed.

Drag and hold the route with your ﬁnger to a

desired map position.

The new route is displayed. The route is recal-

culated.

When the route is calculated, the journey time

and distance are compared with the original

route.

When the ﬁnger is pulled away from the dis-

play, the intermediate destination is shown on

the map.

on or oﬀ

Multimedia system:

4

5

©

Settings

Vehicle

#

Select Other functions.

#

Select a ﬁlling station.

Switch Automatic filling station search on or

oﬀ.

Calculate the route with the ﬁlling station as

¦ an intermediate destination or as ¥

a destination (/ page 513).

If Automatic filling station search is switched

on, a notiﬁcation appears in which the search

for ﬁlling stations is started.

#

If there are already four intermediate destina-

tions: select Yes in the prompt.

The selected ﬁlling station is entered in the

route overview at position 1. Intermediate des-

tination 4 is deleted. Route guidance begins.

▌Starting an automatic ﬁlling station search

Requirements:

R

The automatic ﬁlling station search is activa-

ted (/ page 523) .

▌Starting the automatic service station search

Driving situation

Requirements

R

#

Accept the route with Confirm or reject it with

Cancel and return to the original route.

The fuel level in the fuel tank reaches the reserve

fuel level.

ATTENTION ASSIST is activated

(/ page 346).

The central display shows the following notiﬁca-

tion: Reserve fuelTap here to search for filling

stations.

R

You are driving on a motorway.

There are service stations along the route sec-

tion ahead.

R

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R

Driving situation

The route is stored in the "Routes" folder with

the GPS Exchange format (.gpx).

▌Recording and storing a route

The following notiﬁcation is shown on the central

display ATTENTION ASSIST Tap here to search

for rest areas..

Requirements:

Multimedia system:

4

R

A USB device is connected with the multime-

dia system (/ page 595).

5

©

ª

#

Conﬁrm the notiﬁcation.

#

Press the double arrow in the destination

input line until Stored routes is displayed.

Multimedia system:

The service station search starts. The availa-

ble service stations along the route or in the

vicinity of the vehicle's current position are

displayed.

4

5

©

ª

Select Stored routes.

#

Press the double arrow in the destination

input line until Stored routes is displayed.

Starting a saved route

#

Select a service station.

Select Stored routes.

Select a route.

Select Start: route guidance at start or Start:

current location.

Route guidance begins.

#

Calculate the route with the service station as

#

Starting recording

an ¦ intermediate destination or as a

¥ destination (/ page 513).

#

Select Start recording.

A white rectangle is displayed.

The route is stored on the USB device.

#

If there are already four intermediate destina-

tions: select Yes in the prompt.

Renaming a route

#

The selected service station is entered in the

route overview at position 1. Intermediate des-

tination 4 is deleted. Route guidance begins.

Press on a route until a menu is shown.

Select Rename.

Stopping recording

#

Press the white rectangle.

#

Enter the name.

Select OK.

#

Select End recording.

▌Starting and editing a stored route

#

Requirements:

R

A USB device with stored routes is connected

with the multimedia system (/ page 595).

F206 0105 02

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Route guidance

ing instructions. Driving instructions are, for

example navigation announcements, changes in

direction and lane recommendations.

Changes in direction and lane recommendations

are shown in the navigation window.

Alternatives may be oﬀered during route guid-

ance, e.g. before passing a motorway exit road.

The additional driving time for the journey along

the motorway exit is shown.

▌Notes on route guidance

&

WARNING Risk of distraction from operat-

ing integrated communication equipment

while the vehicle is in motion

For this reason, you must always observe road

and traﬃc rules and regulations during your jour-

ney as well as the prevailing traﬃc conditions.

The route can diﬀer from the ideal route, for

example in the event of roadworks or incomplete

digital map data.

The following displays and functions are also avail-

able in the navigation window, for example:

If you operate communication equipment inte-

grated in the vehicle when driving, you could

be distracted from the traﬃc situation. This

could also cause you to lose control of the

vehicle.

R

Route list

R

Destination information

R

Traﬃc information, e.g. length of traﬃc jam,

delay

Notes on satellite reception

#

The correct function of the navigation system

depends amongst other things on reception of the

satellite system used. In certain situations satel-

lite reception can be impaired, malfunction or

even not be possible, e.g. in tunnels or in multi-

storey car parks.

Only operate this equipment when the

traﬃc situation permits.

R

Motorway facilities

R

Car park search

#

If you cannot be sure of this, stop the

vehicle whilst paying attention to road

and traﬃc conditions and operate the

equipment with the vehicle stationary.

R

Emergency corridors

If you do not follow the driving instructions or if

you leave the calculated route, a new route is cal-

culated automatically.

If, for example, the route is diverted or the direc-

tion of a one-way road has been reversed, driving

instructions may deviate from the actual traﬃc

situation.

▌Changing direction overview

You must observe the legal requirements for the

country in which you are currently driving when

operating the multimedia system.

Route guidance begins once a route has been cal-

culated. The road and traﬃc rules and regulations

always have priority over multimedia system driv-

Changes of direction are shown in the following

displays:

R

Detailed image of the junction

The display appears when you drive into a

junction.

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R

3D image

2

3

4

Change of direction arrow (also on the map)

Current distance to the change of direction

Current vehicle position

Current distance to the change of direction

The display appears when driving on junction-

free, multi-lane roads, for example at motor-

way exits and motorway interchanges.

There are three phases when changing direction:

R

Preparation phase

If there is enough time between the changes

of direction, the multimedia system prepares

you for the upcoming change of direction. A

navigation announcement is issued, e.g. "Pre-

pare to turn right".

The navigation window shows: the direction

information or the name of the road which is

to be turned into as well as the distance to the

change of direction.

R

Announcement phase

The multimedia system announces the upcom-

ing change of direction, e.g. by announcing

"Turn right in 300 m".

When the Auto zoom map orientation is

switched oﬀ (/ page 540), a detailed repre-

sentation of the junction or a 3D image of the

upcoming change in direction appears in the

navigation window.

Example: 3D image of the upcoming change

of direction

Manoeuvre point

Change of direction arrow (also on the map)

Larger map scales show change of direction

points instead of change of direction arrows.

Example: detailed image of the crossing with

upcoming changes of direction

Name of the street to turn into

1

2

1

R

Change-of-direction phase

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MBUX multimedia system

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The multimedia system announces the immi-

nent change of direction, e.g. by announcing

"Now turn right".

▌Lane recommendations overview

If the digital map contains the relevant data, lane

recommendations are displayed in the navigation

window.

Example of 3D image: when the distance to

manoeuvre point 1 is shown with 0 m and

the symbol for current vehicle position 3 has

reached manoeuvre point 1 the change in

direction is carried out.

Explanation of the displayed lanes:

R

Recommended lane

In this lane, you will be able to complete both

the next change of direction and the one aꢀer

that.

%

Changes in direction are also displayed on the

driver's display and head-up display.

R

Possible lane

In this lane, you will only be able to complete

the next change of direction.

R

Non-recommended lane

In this lane, you will not be able to complete

the next change of direction without changing

lane.

During the change of direction, new lanes may be

added. Bus lanes are also shown.

Example: lane recommendations

Lane not recommended (grey arrow)

Possible lane (white arrow)

Recommended lane (white arrow, blue back-

ground)

1

2

3

%

Lane recommendations are also displayed on

the driver's display and head-up display.

▌Using motorway information

When driving on the motorway, upcoming motor-

way facilities and available service facilities are

This display appears for multi-lane roads.

F206 0105 02

MBUX multimedia system

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shown in the route list. These include car parks,

service stations or motorway exits with service

POIs, for example.

The entries are sorted according to increasing dis-

tance from the current vehicle position.

ﬂag with the number of your Î intermediate

Switching navigation announcements on or oﬀ

during a phone call

destination. Route guidance is continued.

#

Press the © button on the steering wheel

on the right.

▌Switching navigation announcements on or oﬀ

Switching oﬀ

or

#

Press the Ì button on the steering wheel

#

Select an entry.

Press © in the central display.

Select Settings.

or on the MBUX multimedia system during a

navigation announcement (/ page 479).

The Spoken driving recommendations have

been deactivated. message appears.

#

If several service facilities are available, select

a service facility from the list.

The destination address and the map position

are shown.

#

Select System.

Select Audio.

Select Navigation & traffic announcements.

or

#

Calculate the route (/ page 513).

#

Activate or deactivate Driving recommenda-

tions during call.

Show the navigation menu (/ page 505).

or

#

Select ..

#

Search for a POI in the vicinity.

#

To leave the menu: select G.

The symbol changes to Ì.

or

#

▌Adjusting the volume of navigation announce-

ments

Switching on

Use other functions, e.g. store the destination

address of the service facility.

#

In the navigation window, select Ì for an

Multimedia system:

upcoming driving manoeuvre.

The current navigation announcement is

played.

▌Destination reached

4

5

©

Settings

System

Audio

Once the destination is reached, you will see the

Í chequered ﬂag. Route guidance will now be

complete. The navigation menu is shown.

When an intermediate destination has been

reached, you will see the intermediate destination

5

Navigation & traffic announcements

Select Driving recommendation vol..

Set the volume.

#

The symbol changes to ..

To leave the menu: select G.

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MBUX multimedia system

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Route guidance is active

Multimedia system:

When the vehicle is back on a road known to the

multimedia system, route guidance continues as

normal.

4

#

©

Set the volume during a navigation announce-

ment on the steering wheel or under the

touchscreen (/ page 480).

#

In the navigation window, select . for an

upcoming driving manoeuvre.

Destination

Switching audio fadeout on or oﬀ during naviga-

Select Ì.

tion announcements

The current navigation announcement is

repeated.

▌Saving the current vehicle position

Multimedia system:

#

Press the © button on the steering wheel

on the right.

4

©

▌Cancelling route guidance

or

#

When the map is shown, tap on the ¥ cur-

rent vehicle position.

Requirements:

#

Press © in the central display.

Select Settings.

R

A route has already been created.

#

Select Store position.

R

Route guidance is active.

#

Select System.

#

To save as a favourite: select Save as favour-

ite .

#

Select ¤ in the navigation module

(/ page 506).

Select Audio.

#

Select Navigation & traffic announcements.

To save as "Home" address: select Home .

▌Overview of oﬀ-road status during route guid-

ance

#

Activate or deactivate Audio fadeout during

navigation announcements.

To save as "Work" address: select Work .

▌Managing previous destinations

Multimedia system:

Due to roadworks, for example, there may be dif-

ferences between the data on the digital map and

the actual course of the road. In such cases, the

multimedia system will temporarily be unable to

locate the vehicle's current position on the digital

map. The vehicle is oﬀ-road. Road not mapped

will be shown. Route guidance may be restricted.

#

To leave the menu: select G.

4

5

▌Repeating navigation announcements

©

ª

#

Select Previous destinations.

Requirements:

R

A route has already been created.

R

Route guidance is active.

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R

Saving the last destination as a favourite

For the display of destination suggestions: the

multimedia system has gathered suﬃcient

data.

The service must be registered in the Mercedes

me user account (/ page 531). This secures the

free-of-charge period of three years.

The service updates the traﬃc situation via the

Internet connection at short, regular intervals.

Information on the vehicle's position is regularly

sent to Mercedes-Benz AG. The data is immedi-

ately rendered anonymous by Mercedes-Benz AG

and forwarded to the traﬃc data provider. Using

this data, traﬃc reports relevant to the vehicle's

position are sent to the vehicle. The vehicle acts

as a sensor for the ﬂow of traﬃc and helps to

improve the quality of the traﬃc reports.

#

For a previous destination, select Ä.

A menu appears.

#

Multimedia system:

4

To save as a favourite: select Save as favour-

ite .

5

©

ª

#

To save as "Home" address: select Home .

#

Press and hold on a destination suggestion.

A menu appears.

To cancel a destination suggestion: select Do

not suggest now or Do not suggest.

#

To save as "Work" address: select Work .

Deleting a previous destination

#

For a last destination, select Ä.

Select Delete.

To save a destination suggestion: select Save

as favourite, Home or Work.

#

or

%

Delete a destination suggestion from the

favourites (/ page 512).

#

Select Delete all.

%

There may be diﬀerences between the traﬃc

reports received and the actual road and traf-

ﬁc conditions.

#

Conﬁrm the prompt.

When all the favourites have been deleted,

Add favourite is available, for example.

Route guidance with current traﬃc reports

If you do not want to transmit the vehicle position,

you have the following options:

▌Traﬃc information overview

Current traﬃc reports are received with the Live

Traﬃc Information subscription service.

If the subscription has expired, then FM RDS-TMC

is available in selected countries.

▌Editing destination suggestions

R

You deactivate the service in the Mercedes

me user account.

Requirements:

R

The Allow destination suggestions option is

switched on (/ page 488).

R

You have the service deactivated at a

Mercedes-Benz service centre.

%

Live Traﬃc Information is not available in all

countries.

F206 0105 02

MBUX multimedia system

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#

%

Further hazard warnings are received using

Create a Mercedes me user account at:

https://www.mercedes.me. A valid email

address is required for this.

Register the vehicle using the vehicle identiﬁ-

cation number (VIN).

Connect the vehicle with your Mercedes me

user account.

A code is sent to the multimedia system.

Enter the code into the multimedia system.

Accept the general and speciﬁc terms of use.

Alternatively, you can have the connection

completed at a Mercedes-Benz service

centre.

Switch to the Mercedes me Store via the

linked vehicle.

Select Live Traﬃc Information.

Select the renewal period.

the Car-to-X service (/ page 533).

#

▌Showing information from the service provider

for Live Traﬃc Information

#

Add the product to the shopping basket.

Requirements:

R

Accept the general and speciﬁc terms of use.

Live Traﬃc Information remains activated for

the selected extension period. Activation

begins on the date of extension.

The vehicle is equipped with Live Traﬃc Infor-

mation.

#

Multimedia system:

4

5

#

©

Apps

Mercedes me

▌Displaying traﬃc information on the map

5

My services

%

#

Requirements

R

Select Live Traffic.

Traffic incidents and Free-flowing traffic are

switched on (/ page 533).

When the subscription for Live Traﬃc Information

has expired then in selected countries FM RDS-

TMC is available.

▌Extending a Live Traﬃc Information subscrip-

tion

Multimedia system:

4

©

Requirements:

R

▌Registering Live Traﬃc Information

#

If necessary, move the map (/ page 536).

The vehicle is equipped with Live Traﬃc Infor-

mation.

You have a Mercedes me user account.

Requirements:

R

The map shows the following traﬃc information

depending on the activated settings:

The vehicle is equipped with Live Traﬃc Infor-

mation.

You have a Mercedes me user account.

R

Traﬃc incidents

These are roadworks, road blocks and warning

messages, for example.

#

Call up the Mercedes me website.

Call up the Mercedes me user account.

R

F206 0105 02

MBUX multimedia system

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When route guidance is active, the symbols for ▌Showing traﬃc events on the route

traﬃc incidents will be shown in colour on the

Requirements:

route. Oﬀ the route they are grey.

Warning messages

Warning messages are shown as the d

R

The Traffic incidents display is switched on

R

(/ page 533).

Multimedia system:

symbol.

4

5

©

Navigation

Traﬃc safety information can be shown, e.g. if

there are people on the carriageway.

If there are traﬃc events on the route, these are

shown on the map and in the route overview.

If the vehicle approaches a danger area, for

example the end of a traﬃc jam in a danger-

ous position, the Ë symbol is shown on

the map. If Announce traffic warnings is

switched on and a message has been issued,

an additional announcement is made.

%

With the MBUX Voice Assistant you can

inform yourself about traﬃc events on your

route. Ask, for example How is the traffic on

my route? or How is the traffic at home?. A

voice output is given.

R

Traﬃc ﬂow information:

Example: traﬃc events on the map

Delay

Traﬃc event symbol (e.g. road works)

Colour display of traﬃc ﬂow information,

delay and length, road name or road number

-

Traﬃc jam (red line)

1

2

3

-

Slow-moving traﬃc (orange line)

-

Heavy traﬃc (yellow line)

-

Free-ﬂowing traﬃc (green line)

4

Switches traﬃc information display on or oﬀ

Display for traﬃc delays on the current route

The smallest value for the display for traﬃc

delays is a minute.

F206 0105 02

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#

%

During active route guidance, the total delay

on the route is displayed:

To show detailed information in the route over-

view: tap on a display in the route overview.

The detailed information is shown, for example

the road section and the direction.

Traffic .

Activate Traffic incidents and Free-flowing

traffic.

Traﬃc incidents, for example roadworks, local

area reports (e.g. fog) and warning messages,

are shown on the route.

R

in the navigation system in the navigation

window

R

in other applications in the status line at

the top

Calling up detailed information on the map

#

Tap on traﬃc ﬂow information on the map,

e.g. a red line for a traﬃc jam section.

A traﬃc event symbol is, for example Ò for

roadworks.

In the map several traﬃc events may be

shown on top of each other. The traﬃc event

symbol shows a plus sign.

If available, the street number can be

replaced by a street name or both the name

and number.

If a message about forming an emergency

corridor has been issued, Emergency corridor

is shown in the navigation window.

Car-to-X-Communication

The detail information is displayed.

#

If several lines are shown on top of the other,

▌Car-to-X-Communication overview

then select an item of traﬃc ﬂow information

The following requirements apply for the Car-to-X-

Communication service:

from the list.

Showing traﬃc events on the map

#

R

The vehicle is equipped with an MBUX multi-

media system with navigation function.

There is a subscription for the Live Traﬃc

Information service.

The Car-to-X-Communication service is activa-

ted in your Mercedes me user account.

Tap on a traﬃc event symbol.

The detail information is displayed.

Several traﬃc events are in the immediate

vicinity: tap on the top traﬃc event symbol

and select from the list of traﬃc events.

R

%

#

R

#

To see all of the traﬃc events on the route,

swipe to the right or leꢀ.

The route section is highlighted on the map.

▌Switching the traﬃc information display on

Multimedia system:

%

Car-to-X-Communication is available in selec-

ted countries.

4

5

©

Navigation

Z

The communication module automatically estab-

lishes an Internet connection once the vehicle is

switched on. If there are any hazard warnings,

#

Select View.

F206 0105 02

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%

they will be provided shortly thereaꢀer. Depend-

ing on the mobile phone connection, provision

takes place from within a second up to about a

minute.

ess. In this way, your identity is protected

against access by unauthorised third parties.

If Announce traffic warnings is switched oﬀ

(/ page 518), voice output can indicate a

danger area.

▌Displaying hazard warnings

Multimedia system:

▌Sending hazard warnings

Beneﬁts of Car-to-X-Communication:

4

©

Reporting hazards manually

%

R

Dangers are automatically detected by the

If hazard warnings are available these can be

shown as symbols on the map. The display

depends on the settings for the Traffic incidents

option.

vehicle or can be reported by the driver. These

are then sent to vehicles with Car-to-X-Com-

munication in the immediate vicinity.

Automatically detected hazard warnings are

sent by the vehicle.

When the map is shown, tap on the ¥ cur-

rent vehicle position.

The Position menu is shown.

#

R

If available, current details relating to hazard

#

Set the option via Z (/ page 533).

If the option is activated, all of the symbols are

shown.

If the option is deactivated, the symbols are

only shown when there is a hazard warning.

spots near the vehicle's current position are

received.

#

Select Report traffic incident.

The Thank you for supporting accident pre-

vention! message appears.

This gives you suﬃcient time to adapt your

driving style to the traﬃc conditions.

The use of Car-to-X-Communication requires the

regular transmission of vehicle data to Mercedes-

Benz AG. The data is then immediately pseudony-

mised by Mercedes-Benz AG. The vehicle data is

deleted aꢀer an appropriate amount of time has

elapsed (several weeks) and is not stored perma-

nently.

The following hazards may be shown on the map:

R

Accidents and breakdowns

R

Slippery roads, fog, crosswinds and heavy rain

R

Hazards reported manually

R

Vehicle with active hazard warning light

R

Roadworks

%

Data which serves as identiﬁcation is

replaced during the pseudonymisation proc-

R

Additional hazards (if available)

F206 0105 02

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Route guidance with augmented reality

▌Activating route guidance with augmented real-

ity

▌Overview of route guidance with augmented

reality

&

WARNING Risk of accident and injury due

to imprecise positioning of additional

information

&

WARNING Risk of accident and injury as a

result of distraction, incorrect depiction or

wrong interpretation of the display

The additional information from the augmen-

ted reality display may be inaccurate and is

not a substitute for observing and assessing

the actual driving situation.

The camera image of the augmented reality

display is not suitable as a guide for driving.

#

Always keep an eye on the actual traﬃc

situation.

1

2

3

House number

Street name

Change of direction arrow

#

Always keep an eye on the actual traﬃc

situation when carrying out all driving

manoeuvres.

#

Avoid extended observation of the cam-

era image.

Route guidance with augmented reality will not be

available in some situations, e.g. in the event of

poor satellite reception or roads that have not

been digitised.

Route guidance with augmented reality is not

available in all countries.

Multimedia system:

4

During route guidance with augmented reality a

camera image with the real traﬃc scene is shown

on the central display before a turning manoeu-

vre. The camera image includes additional infor-

mation, for example arrows indicating a change of

direction.

If the options are switched on and this additional

information is available, road names and house

numbers are displayed (/ page 536).

5

©

Navigation

Z

#

Select View.

Select Augmented reality video.

Activate or deactivate Augmented reality

video.

The camera's video image is shown on the

central display before a turning manoeuvre.

The video image includes additional informa-

tion.

F206 0105 02

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#

▌Showing property information for route guid-

Move two ﬁngers apart on the central display.

▌Switching the route overview aꢀer start on or

ance with augmented reality

oﬀ

Zooming out

Multimedia system:

#

Tap with two ﬁngers on the central display.

Requirements:

4

5

©

Navigation

Z

R

Augmented reality is activated (/ page 535).

or

#

Select View.

#

Move two ﬁngers together on the central dis-

play.

Multimedia system:

Activate D or deactivate E Overview

of route after start.

If the option is enabled, the map shows the full

route aꢀer route guidance is started and, if

available, all alternative routes.

4

5

©

Navigation

Z

%

You can set the unit of measurement of the

map scale (/ page 488).

#

Select View.

Select Augmented reality video.

▌Moving the map

Multimedia system:

Activate Street names and House numbers.

During route guidance, the activated options

are shown as additional information in the

camera image.

▌Selecting POI symbols for the map display

Multimedia system:

4

©

#

When the map is displayed, swipe in any direc-

tion with one ﬁnger on the central display.

4

5

©

Navigation

Z

POIs include restaurants and hotels, for example.

These are displayed as symbols on the map. Not

all POIs are available in all countries.

Personal POIs are destinations which you have

saved on a USB device, for example.

Map and compass

The following functions are available:

R

▌Setting the map scale

Multimedia system:

Select a destination on the map

(/ page 511).

4

©

R

Select a POI (/ page 509).

%

The display of POI symbols on the map can be

activated or deactivated as a favourite.

Select View.

R

Show traﬃc incidents on the map

(/ page 532).

Zooming in

#

When the map is shown, tap twice quickly with

one ﬁnger on the central display.

#

To reset the map to the current vehicle posi-

tion: select \ Centre .

Select POI symbols on map r.

or

F206 0105 02

MBUX multimedia system

537

#

R

Scale

Switch on Hide all points of interest.

When the option is switched on, the POI sym-

bols for all categories are shown on the map

according to the settings in the POI catego-

ries.

If the conditions are fulﬁlled, the POI symbols

are shown with current online information

(/ page 542).

Selecting personal POI categories

#

In the menu, select Personal POIs r .

If the option is switched oﬀ, the map scale is

only displayed on the map when zooming.

If the option is enabled, the map scale is per-

manently displayed on the map.

The option also inﬂuences the display on the

driver's display.

Altitude

Next junction

#

Select r a category.

#

Activate or deactivate Display on the map.

#

%

To issue a signal when approaching: activate

Visual warning and Acoustic notification.

Resetting the POI symbol display

R

Switching display of categories for quick-access

on or oﬀ

#

In the menu, select Reset POIs.

The settings are reset to the standard set-

tings.

If the option is switched on and the journey

continues without route guidance, the name of

the next intersecting street will be displayed in

the navigation window.

#

Switch a category on or oﬀ in the menu.

▌Selecting the display of additional information

on the map

Selecting categories

#

In the menu, select Other categories r.

Activate or deactivate Show all.

When the option is switched on, the POI sym-

bols for all categories are shown on the map.

Multimedia system:

#

▌Displaying the map version

Multimedia system:

4

5

©

Navigation

Z

#

Select View.

4

5

©

Navigation

Z

or

#

Select Show additional information.

Switch the options on or oﬀ.

#

Select View.

Select Map data version.

The detail information is displayed.

The online map update service from

Mercedes me connect can be used to update

the map data (/ page 36).

Select r the categories.

#

Activate or deactivate the categories.

The POI symbols for the selected categories

are shown on the map.

The following options are available:

R

%

Current street

If the option is enabled, it will be displayed in

the navigation window.

F206 0105 02

MBUX multimedia system

538

#

A message is shown on the central display

when a new map version is available.

Set the map scale (/ page 536).

Select a.

The area is entered into the list.

Select a.

%

Information about new versions of the digital

map can be obtained from a Mercedes-Benz

service centre.

The area is entered into the list.

Taking the area for the route into account

#

Select the area in the list.

Starting using destination search

#

Switch on Avoid area.

Select Via address entry.

▌Overview of area avoidance on the route

You can deﬁne areas along a route that you would

like to avoid.

Motorways or multi-lane expressways that pass

through an area to be avoided may be included in

the route despite being blocked.

If route guidance is active, a new route is cal-

culated.

If there is no route yet, the setting is carried

over to the next route guidance.

The route can include an area that is to be

avoided in the following cases:

#

Enter the address (/ page 37).

#

Select the destination in the list.

The map appears. The area is saved.

▌Changing an area to be avoided

Multimedia system:

4

5

©

Navigation

Z

Route

▌Avoiding a new area for the route

Multimedia system:

R

The destination is located in an area that is

to be avoided.

5

Avoid areas

4

5

©

Navigation

Z

Route

#

Select an area in the list.

Select Edit.

R

The route includes motorways or multi-

5

Avoid areas

lane expressways which pass through an

area to be avoided.

#

Select Avoid new area.

To move an area on the map: swipe in any

direction on the central display.

R

There is no practical alternative route.

Starting using the map

#

Changing the size of the area

Select Using map.

A red rectangle appears. This designates the

area that should be avoided.

#

Move two ﬁngers apart or together on the cen-

tral display.

#

Move the map (/ page 536).

F206 0105 02

MBUX multimedia system

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R

▌Deleting an area to be avoided

Updates from the Mercedes me Portal

Update at a Mercedes-Benz service centre

Additional costs can be incurred in this proc-

ess.

Updates from the Mercedes me Portal

The map data for several regions can also be

Multimedia system:

updated manually. Log in with your Mercedes me

user account at: https://www.mercedes-

benz.de/

4

5

©

Navigation

Z

Route

5

Avoid areas

Deleting an area to be avoided

Online map update

Requirements:

Follow the menu path My Mercedes Me account

> My vehicles > Selection of car > Online Map

Update. Select the regions to be downloaded to a

storage medium.

Aꢀer the map data has been copied, connect the

storage medium with your vehicle. Select the noti-

ﬁcation with information about a new version of

the map data and start the installation. Aꢀer the

MBUX multimedia system has been restarted, the

updated map data is used.

#

Select an area in the list.

#

Select Delete.

R

Mercedes me connect is available.

#

Conﬁrm the prompt with Yes.

R

You have a Mercedes me user account.

The Online Map Update service is available for

your region.

Deleting all areas to be avoided

#

If at least two areas to be avoided are set,

select Delete all.

R

The service has been activated.

#

%

Conﬁrm the prompt with Yes.

The Online Map Update service is only availa-

ble in certain countries.

▌Map data update overview

▌Overview of map data

If map data is reinstalled in a vehicle, no activa-

tion code needs to be entered.

For map data purchased as data media, the

enclosed activation code must be entered aꢀer

starting the installation.

Activation codes are only ever valid for one vehi-

cle.

Installation takes place in the background as an

automatic map update.

The MBUX multimedia system installs all of the

available map updates for the European regions in

which the vehicle is located or is moved.

As the content of a digital road map has a short

life, outdated data may have a negative eﬀect on

all navigation functions. For the best MBUX navi-

gation experience, you should install all of the

map updates oﬀered by Mercedes-Benz.

The following options are available for the update

of map data:

The online map update is activated at the latest

aꢀer the next time the vehicle is switched on.

R

Online map update

F206 0105 02

MBUX multimedia system

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In the event of the following problems, please

contact a Mercedes-Benz service centre:

▌Displaying Qibla

Multimedia system:

4

5

©

Navigation

Route

4

R

©

The multimedia system does not accept the

activation code.

The current vehicle position can be shared with a

contact.

#

When the map is shown, tap on the ¥ cur-

R

You have lost the activation code.

rent vehicle position until the Position menu is

#

In the Route menu, select Share journey.

shown.

The display changes to Stop sharing journey.

▌Displaying the compass

Multimedia system:

#

Select Alerts.

#

Select the contact (/ page 555).

The arrow on the compass shows the direc-

tion to Mecca in relation to the current direc-

tion of travel.

4

The text message is sent. The display changes

back to the digital map. A symbol is displayed

in the status line. When the message has been

sent, a notiﬁcation is displayed.

©

#

When the map is shown, tap on the ¥ cur-

rent vehicle position until the Position menu is

shown.

The number of satellites received is shown.

%

This function is not available in all countries.

▌Setting the map scale automatically

Multimedia system:

#

Select Compass.

▌Sharing the vehicle position with a contact

The compass display shows the following

information:

4

5

©

Navigation

Z

Requirements:

#

Select View.

Activate D Auto zoom.

R

The current direction of travel with bearing

(360° format) and compass direction

R

A mobile phone is connected to the MBUX

multimedia system.

When the option is switched on, the map scale

is set automatically depending on your driving

speed and the type of road.

The automatically selected map scale can be

changed manually. Aꢀer a few seconds, this is

automatically reset.

R

Longitude and latitude coordinates in

R

The connected mobile phone supports send-

ing text messages from the vehicle

(/ page 557).

degrees, minutes and seconds

R

Number of satellites from which a signal

can be received

%

The information is not available in every country.

F206 0105 02

MBUX multimedia system

541

When the option is activated, no detailed dis-

play of the junction or a 3D image is shown in

the navigation window during an upcoming

driving manoeuvre.

▌Displaying the range

Multimedia system:

4

5

©

Navigation

Z

Requirements:

R

There is an Internet connection.

R

Mercedes me connect is available.

▌Displaying the satellite map

R

You have a Mercedes me user account.

Multimedia system:

R

The vehicle is connected with the user

4

5

©

Navigation

Z

account and you have accepted the Mercedes

me connect terms of use.

#

Select View.

Activate or deactivate Satellite map.

Further information can be found at: https://

www.mercedes.me

When Satellite map is selected, they are dis-

played at the following map scales:

R

The service is available and has been activa-

ted.

R

On-board maps

1

Display of the total range

The satellite maps are displayed in map

scales from 2 km.

Online maps

#

Select View.

Range .

R

The range is shown on the map with the following

displays:

The satellite maps are displayed in high-

resolution map scales from 10 m.

R

For petrol and diesel vehicles: green display

When Satellite map is not selected, no satel-

lite maps are displayed.

The satellite maps for these map scales are

not available in all countries.

R

For hybrid vehicles:

Total range: green display 1

Electrical range: blue display

%

F206 0105 02

MBUX multimedia system

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#

When the lower reserve capacity is reached then

Switch on an online service, e.g. Weather.

Current weather information is displayed on

the navigation map, e.g. temperature or cloud

cover.

The service information is not shown in all

map scales, e.g. weather symbols.

#

If the vehicle height is greater than the

permitted headroom clearance, do not

enter.

Observe the changed vehicle height with

add-on roof equipment.

the range display on the map is switched oﬀ.

%

The range display on the map is not available

in all countries.

▌Displaying online map contents

%

Requirements:

%

This service is not available in all countries.

The display of online map content is not avail-

able in all countries.

R

There is an Internet connection.

▌Selecting parking options

R

Mercedes me connect is available.

R

Parking service

You have a Mercedes me user account.

The vehicle is connected with the user

account and you have accepted the Mercedes

me connect terms of use.

Further information can be found at: https://

www.mercedes.me

*

NOTE Vehicle damage due to failure to

observe local information and parking

conditions

R

▌Notes on the parking service

*

NOTE Damage to the vehicle due to not

observing the maximum permitted head-

room clearance

The data is based on the information provided

by the respective service providers.

Mercedes-Benz does not guarantee the accu-

racy of the information provided in relation to

the car park or parking area.

R

The service is available and has been activa-

ted.

If the vehicle height is greater than the maxi-

mum permitted headroom clearance, the roof

and other parts of the vehicle may be dam-

aged.

#

Always observe the local information and

conditions.

Multimedia system:

4

5

©

Navigation

Z

#

Observe the signposted headroom clear-

ance.

#

Select View.

Requirements:

R

Navigation Services is activated in your

Mercedes me user account.

F206 0105 02

MBUX multimedia system

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R

-

The parking service is part of the scope of the

Navigation Services.

Parking is activated (/ page 543).

Current occupancy

Maximum parking time

Maximum access height

The maximum access height shown by

the parking service does not replace

the need for observation of the actual

circumstances.

Calling up the web address.

Showing the destination on the map.

▌Displaying parking options on the map

Multimedia system:

4

Requirements:

©

R

Navigation Services is activated in your

Mercedes me user account.

The parking service is part of the scope of the

Navigation Services.

#

Tap on j the map.

R

or

#

R

Available payment options (Mercedes pay,

coins, bank notes, cards)

Details on parking tariﬀs

Number of available parking spaces

Payment method (e.g. at parking meters)

Services/facilities at the parking option

Telephone number

In the route overview, select j Parking

spaces (/ page 519).

R

Multimedia system:

4

#

Select the search position and search ﬁlter,

5

©

Navigation

Z

e.g. Near destination and Multi-storey car

#

Switch on Parking.

The parking options within the vicinity of the

current vehicle position are shown.

parks.

The map shows car parks suited to the selec-

ted settings.

#

Select a parking option.

The following information is displayed (if avail-

able):

▌Prior booking of a parking space

#

Calculate the route (/ page 513).

The following functions can be used (if availa-

ble):

Requirements:

R

Navigation Services is activated in your

Mercedes me user account.

The parking service is part of the scope of the

Navigation Services.

You have registered with your payment details

for the payment of parking in the Mercedes

R

Destination address, distance from current

vehicle position and arrival time

R

Searching for POIs in the vicinity.

Saving the destination.

Placing a call at the destination.

Sharing the destination via the QR code.

R

Information on the car park, e.g.

R

-

Opening times

R

-

Parking charges

F206 0105 02

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R

me Portal with Mercedes pay and the respec-

tive contract partner.

Parking is activated (/ page 543).

Making use of or cancelling the booking

You have registered with your payment details

for the payment of parking in the Mercedes

me Portal with Mercedes pay and the respec-

tive contract partner.

#

Start the Mercedes me App on your smart-

phone.

R

#

Open Menu.

%

This option is not available in all countries.

Multimedia system:

R

Parking is activated (/ page 543).

#

Select My transactions.

%

This option is not available in all countries.

#

4

Select Parking transactions.

©

Multimedia system:

4

#

Select the desired booking.

#

Select a parking option on the map.

If a parking space available to book has been

selected, select Book parking space.

©

#

To make use of the booking: select Show car

park ticket.

#

Select a parking option on the map.

If a car park that can be paid for has been

selected, scroll down in the parking details.

or

#

Select the desired booking period. Take note

of the cancellation conditions.

If the parking space is available for the selec-

ted period, the price will be shown.

#

To cancel the booking: select Cancel booking.

#

Select Payment.

%

If possible, a parking space booking can be

cancelled up to the stated time. If a booking

cannot be cancelled, this will already be

shown to you during the booking procedure.

Once the vehicle has reached a parking posi-

tion with payment function and the vehicle is

switched oﬀ, a message appears. Using this

message you can pay from the vehicle and

start the payment process.

#

Press a to conﬁrm.

In the booking overview, conﬁrm with Book.

▌Paying parking charges

If required, enter the Mercedes me PIN.

The parking space will be booked in the back-

ground.

A booking conﬁrmation including a car park

ticket will be sent to your registered e-mail

address.

Requirements:

Starting a payment procedure

#

R

Navigation Services is activated in your

Mercedes me user account.

Acknowledge the message.

Please note the maximum parking period dis-

played and any existing additional limitations.

If required, a message will inform you about

#

R

The parking service is part of the scope of the

Navigation Services.

F206 0105 02

MBUX multimedia system

545

#

the necessity of displaying information con-

ﬁrming the online payment for the parking

space.

Acknowledge the message.

#

Observe the legal regulations, in particu-

lar the data protection requirements.

When the parking transaction is stopped suc-

cessfully, another message appears with the

details about your completed parking.

#

%

Observe the following instructions for safe

operation:

Select Start the payment process.

If required, enter the Mercedes me PIN.

Press a to conﬁrm.

The successful start of your parking transac-

tion is shown.

Dashcam

R

Only use FAT32 or exFAT formatted USB

storage devices.

▌Notes on the dashcam

R

Use USB-IF certiﬁed USB storage devices.

*

NOTE Risk of legal consequences due to

violation of legal regulations and data pro-

tection provisions

#

USB-IF is a non-proﬁt corporation and

stands for USB Implementers Forum.

Based on the USB speciﬁcation, USB-IF

certiﬁes, for example, USB versions, cor-

responding cables and plugs as well as

energy supply processes via the USB

interface.

USB storage devices may be damaged if

oꢀen or permanently overwritten at high

speed. Mercedes-Benz recommends a

high-quality external SSD drive.

Complete the booking with OK.

To cancel a parking transaction: aꢀer receiv-

ing the conﬁrmation request, select Cancel.

Minimum charges may be incurred.

You are legally responsible for operation and

use of the dashcam functions.

The legal requirements relating to operation

and use of the dashcam can vary depending

on the country in which the dashcam is oper-

ated.

Ending a parking transaction

#

Stop the active transaction using the

Mercedes me app.

R

You receive a summary of the procedure and

the costs.

If an uncompleted parking transaction is

detected for your vehicle as you continue your

journey, a message will appear asking whether

you would like to end it.

This function is not permitted in all countries.

#

Before using the dashcam, read up on

The abbreviation SSD stands for Solid

State Drive.

the content of the legal regulations, in

particular the data protection require-

ments in the respective country of use.

F206 0105 02

MBUX multimedia system

546

#

%

The ﬁle size and therefore the duration of sin-

gle recording is limited by the limitations of

the USB ﬂash drive format. So FAT32 format-

ted USB ﬂash drives do not allow ﬁles larger

than 4 GB, for example.

When the ﬁle size is reached, the recording

stops and you receive a notiﬁcation.

Select the USB device.

To select a recording mode: select Loop

recording or Individual recording.

Loop recording records several short video

ﬁles. When the memory is full, recording is

continued automatically. In doing so, other

ﬁles will be overwritten starting with the oldest

ﬁle.

Individual recording stops recording when the

memory limit is reached. An individual record-

ing is automatically protected against being

overwritten.

%

When USB devices contain multiple partitions,

recorded video ﬁles are not always displayed

in the recording list.

Mercedes-Benz recommends that you use

USB devices with one partition.

▌Starting or stopping video recording with the

dashcam

%

The following functions are available in the

Gallery app:

R

Requirements

R

Switching write protection on or oﬀ

For recording and saving a video ﬁle: a USB

R

Deleting video ﬁles

device is connected with the multimedia sys-

#

To start: select Start recording.

Additional information about the Gallery app

(/ page 576).

tem (/ page 595).

The length of the recording is shown. The Do

not remove the storage medium during

recording. Before removing the storage

medium, eject it first. message appears. The

video ﬁle is stored on the USB device.

R

The vehicle is switched on.

▌Selecting a USB device for a video recording

with the dashcam

Multimedia system:

4

5

©

Apps

Dashcam

Requirements:

#

To end: select End recording.

If several USB devices are connected with the

multimedia system, select a USB device

(/ page 546).

If no USB device is selected, a selection is

made automatically when recording starts.

R

At least one USB device is connected with the

%

In some countries, geo-coordinates (longitude

and latitude) are shown in the video image.

For technical reasons, the geo-coordinates

may show greater inaccuracies.

multimedia system (/ page 595).

Multimedia system:

4

5

©

Apps

Dashcam

#

Select the USB symbol.

F206 0105 02

MBUX multimedia system

547

A report may appear in the following cases:

Multimedia system:

Telephone

Telephony

4

5

R

©

Apps

Dashcam

Individual recording: the memory is full or

there are only a few minutes recording time

available. The video recording stops or will be

stopped imminently.

#

Select Z.

▌Notes on telephony

Receiving notiﬁcations aꢀer passing a border

crossing

&

WARNING Risk of distraction from operat-

ing integrated communication equipment

while the vehicle is in motion

Change the USB device or delete a video ﬁle.

#

Switch on National border alert .

R

The camera is not functional, the Camera

unavailable message appears.

A message is shown if video is being recorded

and the vehicle passes a border.

If you operate communication equipment inte-

grated in the vehicle when driving, you could

be distracted from the traﬃc situation. This

could also cause you to lose control of the

vehicle.

Have the camera checked in a Mercedes-Benz

service centre.

%

This function is not available in all countries.

R

Starting automatic video recording

If the country border indication has been

switched on (/ page 547).

#

Select Automatic loop recording.

#

If an outdoor recording is started with the

camera app during a dashcam recording, the

dashcam recording pauses and resumes auto-

matically aꢀer the camera recording is ﬁn-

ished. A notiﬁcation to this eﬀect is displayed.

Only operate this equipment when the

traﬃc situation permits.

#

Switch on Automatic loop recording.

When the vehicle is started, video recording

starts automatically.

#

If you cannot be sure of this, stop the

vehicle whilst paying attention to road

and traﬃc conditions and operate the

equipment with the vehicle stationary.

%

This function is not available in all countries.

▌Conﬁguring dashcam settings

Requirements:

R

A USB device is connected with the multime-

dia system (/ page 595).

F206 0105 02

MBUX multimedia system

548

▌Telephone menu overview

&

and hit vehicle occupants. In addition, cup

holders, open stowage spaces and mobile

phone receptacles cannot always retain all

objects within.

There is a risk of injury, particularly in the

event of sudden braking or a sudden change

in direction.

WARNING Risk of accident from operating

mobile communication equipment while

the vehicle is in motion

Mobile communication devices distract the

driver from the traﬃc situation. This can also

cause the driver to lose control of the vehicle.

#

As a driver, only operate mobile commu-

nication devices when the vehicle is sta-

tionary.

#

Always stow objects so that they cannot

be thrown around in such situations.

#

Always make sure that objects do not

#

As a vehicle occupant, use mobile com-

protrude from stowage spaces, luggage

nets or stowage nets.

munication devices only in the designa-

ted area, e.g. in the rear passenger com-

partment.

#

Close the lockable stowage spaces

before starting a journey.

You must observe the legal requirements for the

country in which you are currently driving when

operating the multimedia system and mobile com-

munication equipment in the vehicle.

#

Always stow and secure heavy, hard,

pointed, sharp-edged, fragile or bulky

objects in the boot/load compartment.

Bluetooth^®device name of the currently con-

nected mobile phone/of the mobile phone

Bluetooth^®device name of the currently con-

nected mobile phone/of the mobile phone

(two phone mode)

1

2

Observe the additional information on stowing

mobile communications devices correctly:

&

WARNING Risk of injury due to objects

being stowed incorrectly

R

Loading the vehicle (/ page 196)

If objects in the vehicle interior are stowed

incorrectly, they can slide or be thrown around

Further information can be obtained from a

Mercedes-Benz service centre or at: https://

www.mercedes-benz-mobile.com/

F206 0105 02

3

4

Signal strength of the mobile phone network

Battery status of the connected mobile phone

MBUX multimedia system

549

%

5

6

7

8

9

Irrespective of this, Bluetooth^®audio func-

tionality can by used with any mobile phone

(/ page 596).

Options

Messages

Calls up devices

Numerical pad

Starts contact search

Bluetooth^®proﬁle of

Function

the mobile phone

HFP (Hands Free

Proﬁle)

Wireless telephony is

available

▌Information on telephony

The following situations can lead to the call being

disconnected while the vehicle is in motion:

SAP (SIM Access

Proﬁle)

The car telephone has

access to the SIM

card data and dials

into the mobile phone

network via the exte-

rior aerial

Bluetooth^®proﬁle overview

R

There is insuﬃcient network coverage in the

area

You move from one transmission/reception

station to another and no communication

channels are free

The SIM card used is not compatible with the

network available

A mobile phone with "Twincard" is logged into

the network with the second SIM card at the

same time

Bluetooth^®proﬁle of

the mobile phone

Function

R

PBAP (Phone Book

Access Proﬁle)

Contacts are automat-

ically displayed in the

multimedia system

▌Telephony operating modes overview

R

Depending on your equipment, the following tel-

ephony operating modes are available:

MAP (Message Access Message functions

Proﬁle) can be used

R

A mobile phone is connected to the multime-

dia system via Bluetooth^®(/ page 550).

R

Two mobile phones are connected with the

The multimedia system supports calls in HD

Voice^®for improved speech quality. A require-

ment for this is that the mobile phone and the

mobile phone network provider of the person you

multimedia system via Bluetooth^®(two phone

mode) (/ page 550).

-

You can use all the functions of the multi-

media system with both mobile phones.

are calling support HD Voice^®

.

F206 0105 02

MBUX multimedia system

550

#

%

Depending on the quality of the connection, the

For older mobile phone models, enter a one

to sixteen-digit number code on the mobile

phone and on the multimedia system for

authorisation.

Up to 15 mobile phones can be authorised on

the multimedia system.

Authorised mobile phones are reconnected

automatically.

The connected mobile phone can also be

used as Bluetooth^®audio equipment

(/ page 596).

Select the mobile phone.

voice quality may ﬂuctuate.

In some cases, if the query appears, conﬁrm

the selection of the mobile phone pair with the

Device name 1 + Device name 2 option.

The selected mobile phone is connected to

the multimedia system.

▌Connecting a mobile phone

Requirements:

Bluetooth^®is activated on the mobile phone

R

(see the manufacturer's operating instruc-

▌Interchanging mobile phones (two phone mode)

Multimedia system:

tions).

Bluetooth^®is activated on the multimedia sys-

tem (/ page 486).

R

4

5

©

Phone

Both mobile phones are shown individually in sep-

arate tabs.

Multimedia system:

You can watch an animation on this topic via the

following link:

4

5

©

Phone

Z

Devices

#

Select the tab with the desired mobile phone.

5

Devices

Selecting the tab of a speciﬁc mobile phone

▌Connecting a second mobile phone (two phone

mode)

displays the associated telephone contents.

Searching for a mobile phone

Selecting the other tab switches the view to

the other telephone.

#

Select Connect new device.

Requirements

R

At least one mobile phone is already connec-

Authorising a mobile phone

The submenus in the telephone menu (e.g.

contacts, call lists, messages) relate to the

currently selected mobile phone with the

exception of the telephone settings. In the

telephone settings, settings can be made for

both mobile phones.

ted to the multimedia system via Bluetooth^®.

#

Select a mobile phone.

A code is displayed in the multimedia system

and on the mobile phone.

Multimedia system:

4

5

©

Phone

Z

Devices

#

If the codes match: conﬁrm the code on the

mobile phone.

Devices

#

Select Connect new device.

F206 0105 02

MBUX multimedia system

551

▌Changing the function of a mobile phone

Multimedia system:

▌Replacing mobile phones

Multimedia system:

ted with another mobile phone in two phone

mode.

4

5

4

5

#

©

Phone

Z

Devices

©

Phone

Z

Devices

If required, conﬁrm the query about operating

mode (single telephone or two phone mode)

by conﬁrming the Device name option.

5

Devices

Activating a function

No authorised mobile phone available:

Using in two phone mode

#

Select a grey symbol in the line of a mobile

phone.

The corresponding function is activated.

Select Connect new device.

Select Device name 1 + Device name 2.

#

Select a mobile phone.

A newly authorised mobile phone is connected

with the selected mobile phone in two phone

mode.

#

Newly authorised mobile phone: conﬁrm the

numerical code on the mobile phone.

Deactivating a function

#

One function is active: select the coloured

Using in single telephone mode

If the mobile phone has already been author-

ised and connected in single telephone mode,

it will be connected in future with the selected

mobile phone in two phone mode.

If the mobile phone was previously connected

with another mobile phone, this connection is

cancelled.

symbol in the line of a mobile phone.

The mobile phone is disconnected from the

multimedia system.

#

Select Device name.

A newly authorised mobile phone is connected

in single telephone mode.

If the mobile phone has already been author-

ised and connected in single telephone mode,

it is connected again in single telephone

mode.

#

Several functions are active: de-select an

active function in the line of one of the mobile

phones.

The corresponding function is deactivated.

If a mobile phone is already authorised and

has been connected in two phone mode with

another mobile phone, a query may come,

whether the mobile phone should in future be

operated in single telephone mode or connec-

F206 0105 02

MBUX multimedia system

552

%

▌Disconnecting or deleting a mobile phone

Please note that the respective mobile phone

must be selected for adjustment of the recep-

tion and transmission volume.

Select Ä in the line of the mobile phone.

Select Volume.

▌Starting or stopping mobile phone voice recog-

nition

Multimedia system:

4

5

©

Phone

Z

Devices

Requirements

#

R

At least one mobile phone is connected to the

multimedia system (/ page 550).

Disconnecting a mobile phone

#

Select Disconnect.

R

Set the reception and transmission volume

using Reception volume and Transmission

volume.

The tab with the mobile phone for which voice

If applicable, the mobile phone will be auto-

matically reconnected when the vehicle is next

started.

recognition should be started is selected

(/ page 550).

Further information on the recommended recep-

tion and transmission volume: https://

www.mercedes-benz-mobile.com/

Starting mobile phone voice recognition

Deleting a mobile phone

#

Press and hold the £ button on the multi-

#

Select Devices.

function steering wheel for more than one

second.

#

Select Ä in the line of the mobile phone.

▌Setting the ringtone

#

Select Delete device.

Voice recognition is started for the currently

selected mobile phone.

Multimedia system:

The mobile phone is deleted from the system.

▌Setting the reception and transmission volume

Requirements:

4

5

©

Phone

Z

Ringtones

Stopping mobile phone voice recognition

#

Set the ringtone.

#

Press the 8 or ~ button on the multi-

%

If the mobile phone supports the transfer of

the ringtone, you will hear the ringtone of the

mobile phone instead of that of the vehicle

audio system.

function steering wheel.

R

A mobile phone is connected (/ page 550).

%

If a mobile phone is connected via Smart-

phone Integration, the voice recognition of

this mobile phone is always started or stop-

ped.

Multimedia system:

4

5

©

Phone

Z

Devices

5

Devices

This function ensures optimal language quality.

F206 0105 02

MBUX multimedia system

553

#

▌Note about contact suggestions

Select Suggestions.

Answering a call with a message

The multimedia system can show contact sugges-

tions based on frequently used contacts, outgoing

calls and text messages. For this, the Allow con-

tact suggestions option must be switched on

(/ page 488).

#

Select s Reply.

Select Ä in the line of the suggested con-

tact.

The following option is available for selection:

Ending a call

#

Select k.

R

Do not suggest now

Putting a call on In-Car Oﬃce's to-do list

When you open the call list or the message menu,

#

Select À Put call on In-Car Office's to-do

list.

contacts which you can call or write to will be sug- Calls

gested to you. Suggestions will be shown in the

▌Telephone operation

Multimedia system:

Suggestionstab.

▌Activating functions during a call

%

The multimedia system does not use the con-

tent of messages for suggestions.

4

5

©

Phone

The following functions are available during a call:

R

k End call

Making a call by entering the numbers

#

▌Selecting options for contact suggestions

R

m Micro. off

Select _.

Enter a number.

Select R.

The call is made.

Requirements

R

_ Keypad (show to send DTMF tones)

#

R

The Allow contact suggestions option is

switched on (/ page 488).

R

Á Add call

#

R

Hands-free

R

The multimedia system has gathered suﬃcient

data in order to show contact suggestions.

Transfer the call, e.g. to Front, Rear or All

seats.

Accepting a call

#

Select R Accept .

Multimedia system:

R

Private mode

4

5

©

Phone

Rejecting a call

#

Transfer the call to the telephone or head-

phones, for example.

#

Select Call list or Contacts.

Select k Reject .

F206 0105 02

MBUX multimedia system

554

#

%

Select a function.

Observe that the functions and symbols can

vary depending on the vehicle equipment.

On some mobile phones, the call on hold is

activated as soon as the active call is ended.

Select Reply.

The incoming call is not accepted.

%

You answer with a message.

▌Accepting or rejecting a waiting call

or

#

▌Conducting calls with several participants

Requirements:

R

Select k Reject.

There is an active call (/ page 553).

Requirements

R

%

This function and behaviour depends on your

mobile phone network provider and the

mobile phone (see the manufacturer's operat-

ing instructions).

There is an active call (/ page 553).

If you receive a call while already in a call, a mes-

sage is displayed.

Depending on the mobile phone and mobile

phone network provider you will hear a call wait-

ing signal.

Alternatively, in two phone mode you will hear an

acoustic signal when the call goes through to the

other (not yet active) mobile phone.

R

Another call is being made.

Switching between calls

#

Select the contact.

The selected call is active. The other call is on

hold.

▌Using the international dialling code

Multimedia system:

4

5

©

Phone

_

Activating a call on hold

#

Press and "0" until a "+" appears in the selec-

tion ﬁeld.

Enter the numbers of the country code,

regional code and the telephone number.

Select R.

The call is made.

#

Select the contact of the call on hold.

Select R Accept.

The incoming call is active.

Conducting a conference call

#

If only one mobile phone is connected with

the multimedia system, the previous call will

be put on hold.

If during a call you accept a call with the other

mobile phone when in two phone mode then

the existing call is ended.

Select Â Conference.

The new participant is included in the confer-

ence call.

Ending an active call

#

Select k End call.

or

F206 0105 02

MBUX multimedia system

555

Contacts

Downloading mobile phone favourite contacts

If the mobile phone supports the function, the

favourites of the mobile phone are automatically

loaded and appear in the overview of the phone

menu.

▌Managing the format of a contact's name

Multimedia system:

▌Information about the contacts menu

The contacts menu contains all contacts from

existing data sources, e.g. mobile phone or data

storage medium.

Depending on the data source, it is possible to

save/load the following number of contacts:

4

5

©

Phone

Z

#

Select Contacts.

#

Select Name format.

Select an option.

▌Calling up contacts

Multimedia system:

▌Overview of importing contacts

4

5

©

Phone

Contacts

R

Permanently saved contacts: 3,000 entries

The following options can be used to search for

contacts:

Importing contacts into the contacts menu

R

Contacts loaded from the mobile phone:

5,000 entries per mobile phone

Source

Requirements

R

Searching by initials

From the contacts menu, you can perform the fol-

lowing actions:

° USB device

The USB device is

connected with the

USB port.

R

Searching by name

R

Searching by phone number

R

Make a call, for example call a contact

(/ page 556)

#

Enter characters into the search ﬁeld.

Mobile phone

A mobile phone is

R

Navigation (/ page 510)

#

Select the contact.

connected to the mul-

timedia system via

Bluetooth^®.

R

Compose messages (/ page 558)

A contact can contain the following details:

R

Additional options (/ page 556)

R

Phone numbers

Contacts are availa-

ble.

R

Mobile phone contacts are automatically dis-

played when a mobile phone is connected to the

multimedia system (/ page 550).

Navigation addresses

Internet address

Email addresses

R

Relationship (if set)

F206 0105 02

MBUX multimedia system

556

%

Note that the imported contacts remain in the ▌Calling a contact

Multimedia system:

vehicle and can be accessed at any time

regardless of the connected mobile phones.

Multimedia system:

4

5

©

Phone

4

5

©

Phone

Contacts

Deleting all contacts

#

▌Importing contacts into the contacts menu

Multimedia system:

Select ª Search contacts.

Enter characters into the search ﬁeld.

Select the contact.

Select the telephone number.

The number is dialled.

#

Select Z.

#

Select Contacts.

4

5

©

Phone

Z

Contacts

#

5

Select Delete all MBUX contacts.

Import contacts

#

Select an option.

#

Select a mobile phone <device name>, from

which the contacts should be imported.

Select an option.

Deleting a contact

▌Selecting further options in the contacts menu

Multimedia system:

#

Select Contacts.

#

▌Saving a mobile phone contact

Multimedia system:

4

5

Select r in the line of the contact.

©

Phone

Contacts

#

Select Ä.

#

Select r in the line of the contact.

Select Ä.

4

5

©

Phone

Contacts

#

Select Delete contact.

#

Select r in the line of the mobile phone

#

Select Yes.

Select an option.

contact.

▌Deleting contacts

#

Select Ä.

Select Save.

Call list

Requirements

▌Overview of the call list

R

The contacts are saved in the vehicle.

Select Yes.

Depending on whether your mobile phone sup-

ports the PBAP Bluetooth^®proﬁle or not, this can

have diﬀerent eﬀects on the presentation and

functions of the call list.

The contact saved in the multimedia system is

identiﬁed by the MBUX symbol.

R

To delete an individual contact, this has been

imported manually into the vehicle.

F206 0105 02

MBUX multimedia system

557

If the PBAP Bluetooth^®proﬁle is supported, the

eﬀects are as follows:

▌Selecting additional options in the call list

Multimedia system:

Text messages

▌Overview of message functions

In the message menu you can receive text mes-

sages and create and send them with the help of

the MBUX voice assistant.

If the connected mobile phone supports the Blue-

tooth^®MAP proﬁle, the message functions can be

used on the multimedia system.

You can obtain further information about settings

and supported functions of Bluetooth^®-capable

mobile phones at a Mercedes-Benz service centre

or at: https://www.mercedes-benz-mobile.com/

4

5

©

Phone

R

The call lists from the mobile phone are dis-

played in the multimedia system.

#

Select ª Call list.

R

When connecting the mobile phone, you may

have to conﬁrm the connection for the PBAP

Bluetooth^®proﬁle.

For contacts that are in the address book:

select options.

The contact details are called up.

If the PBAP Bluetooth^®proﬁle is not supported,

the eﬀects are as follows:

#

For contacts where only one number is shown

(not in the address book): select ç.

R

The multimedia system generates a call list

▌Deleting the call list

independently as soon as calls are made in

the vehicle.

Multimedia system:

4

5

©

Phone

Devices

Some mobile phones require further settings aꢀer

being connected to the multimedia system to acti-

vate the messaging functionality (see manufactur-

er's operating instructions).

R

The call list is not synchronised with the call

lists in the mobile phone.

5

Z

#

Select Delete call list.

Select Yes.

▌Making a call from the call list

Multimedia system:

#

▌Setting message displays

%

This function is only available if your mobile

4

5

©

Phone

does not support the PBAP Bluetooth^®proﬁle.

Multimedia system:

#

Select ª Call list.

Select an entry.

The call is made.

4

5

©

Phone

Devices

5

Z

#

Select Message display.

Select On or Off.

F206 0105 02

MBUX multimedia system

558

▌Reading messages

Multimedia system:

5

4

5

©

Phone

5

ç

Using the read-aloud function

A message list is shown.

#

To read aloud, select the ¬ symbol at a

conversation.

The message is read aloud.

4

5

©

Phone

▌Creating and sending a new message

▌Replying to a message in the messaging history

5

ç

Multimedia system:

Requirements

4

5

A message list is shown.

©

Phone

R

There is an Internet connection.

5

ç

#

Select r next to a contact.

The messaging history with this contact is

shown.

R

At least one mobile phone with reception is

connected.

A message list is shown.

R

#

If applicable, the message function must be

activated on the mobile phone.

Select r next to a contact.

#

Select Ä.

Select Call.

The messaging history with this contact is

shown. You will be guided through the steps

with the help of a voice dialogue.

#

Say the message.

F206 0105 02

MBUX multimedia system

559

#

▌Using telephone numbers, URLs or email

addresses from a text message

If In-Car Oﬃce and the email function are

available: select an email address.

In-Car Oﬃce opens.

The availability of In-Car Oﬃce is country-

dependent.

Showing appointments and triggering actions,

e.g. reading aloud, placing a call, navigating

E-mail

Reading, reading aloud, creating, answering

and forwarding e-mails

Tasks and calls

Managing tasks and pre-booked calls

Voice input

Creating appointments/reminders and tasks

R

Requirements

%

R

An Internet connection is available to call up a

URL.

#

Select an option.

R

Multimedia system:

▌Deleting a message

Multimedia system:

4

5

©

Phone

5

ç

4

5

©

Phone

A message list is shown.

5

ç

#

Select r next to a contact.

The messaging history with this contact is

shown.

%

Alternatively, you can record text contents via

the MBUX voice assistant or via the dictation

function.

A message list is shown.

#

Select a contact.

Further information on the MBUX voice assis-

tant (/ page 453).

#

Press and hold on a message.

To delete the message: select Delete.

Select a telephone number or a URL in the

message.

#

If a URL is selected the web browser opens.

%

The zero layer displays notiﬁcations or

reminders from In-Car Oﬃce, such as birth-

days or calls due (/ page 463).

If a telephone number is selected the following

options are available:

In-Car Oﬃce

▌In-Car Oﬃce functions

Using In-Car Oﬃce, you can connect your online

services to the multimedia system.

Please note that certain functions are only

available when the vehicle is stationary.

R

Call

R

New message

or

The following functions are available:

R

Calendar

F206 0105 02

MBUX multimedia system

560

▌Calling up In-Car Oﬃce

▌Selecting calendar functions in In-Car Oﬃce

▌Selecting functions of Tasks & Calls in "In-Car

Oﬃce"

Multimedia system:

Requirements:

Multimedia system:

4

5

©

Apps

In-Car Office

R

You have a Mercedes me user account.

4

5

©

Apps

In-Car Office

Calendar

R

The In-Car Oﬃce service is activated in your

Mercedes me user account.

5

Tasks & calls

#

Select an appointment.

#

Select a function for an entry.

R

You have a user account with an online

service, for example Oﬃce 365 or Gmail.

The following functions are available:

R

. Read aloud

R

Reading aloud .

In this way, appointments, e-mails and tasks

can be synchronised and facilitated.

R

R Call

R

Placing a call R

R

Z Navigate

This task function requires a telephone num-

ber.

Multimedia system:

R

E Delete

4

5

©

Apps

#

R

Select a function.

Marking as completed O

#

Select In-Car Office.

%

Functions are available if corresponding

appointment information is saved.

In the current edit, an entry that has been

marked as completed can be marked as open

again by removing the tick.

Individual functions from In-Car Oﬃce can be

called up.

Examples of this are:

Linking a user account

R

Deleting E

R

If a telephone number has been saved for

the appointment, Call is available.

#

Select the desired online service.

R

Displaying details r

#

Scan the QR code.

R

If a navigable address has been saved in

#

Follow the instructions on the device.

the Online Account for the appointment,

Navigate is available.

F206 0105 02

MBUX multimedia system

561

▌Marking an entry as completed in Tasks & Calls ▌Creating new e-mails

Multimedia system: Multimedia system:

▌Answering e-mails

Multimedia system:

4

5

4

5

4

5

©

Apps

In-Car Office

©

Apps

In-Car Office

E-mail

©

Apps

In-Car Office

E-mail

5

Tasks & calls

#

Select W Create e-mail .

Select f.

Select an e-mail.

Select Reply.

#

Select Tasks & calls.

An overview appears.

Enter the e-mail text in the corresponding ﬁeld

using the keypad.

Enter an e-mail address directly via the key-

board.

Select O.

#

Select Send.

or

#

▌Reading and managing e-mails

Multimedia system:

%

Select an e-mail address from the contacts.

Please note that e-mails can only be written

when the vehicle is stationary.

4

5

©

Apps

Select an e-mail.

The e-mail is opened.

In-Car Office

E-mail

%

Contacts can be used from the contacts

menu or from linked online services such as

Oﬃce 365 or Gmail. Further information

about the contacts menu (/ page 555).

#

▌Forwarding e-mails

Multimedia system:

4

5

Additional functions are available:

©

Apps

In-Car Office

E-mail

%

#

Please note that e-mails can only be written

when the vehicle is stationary.

Enter the subject and text of the e-mail in the

corresponding ﬁelds with the keypad.

R

. Reading e-mails

#

Select an e-mail.

Select Forward.

R

e Answering e-mails (/ page 561)

¥ Forwarding e-mails (/ page 561)

E Deleting e-mails

R

To forward with attachment: select Forward

with attachment.

#

Select Send.

%

Contacts can be used from the contacts

menu or from linked online services such as

Oﬃce 365 or Gmail. Further information

about the contacts menu (/ page 555).

F206 0105 02

MBUX multimedia system

562

#

%

Forwarding with an attachment is only possi-

ble if an attachment is available.

To forward without attachment: select

Forward without attachment.

The following is an example of how you can dic-

tate the subject and text of an e-mail.

To reply to an e-mail: say the voice command

Reply to e-mail.

You are guided by the dialogue.

#

Select W Create e-mail .

To forward an e-mail: say the voice command

Forward e-mail.

Dictate the text of the e-mail.

To show tasks: say the voice command Show

my tasks.

The tasks are shown.

#

Add recipients using f.

#

Enter the e-mail text in the corresponding ﬁeld

using the keypad.

Select Send.

#

Select p.

The dictation function is started.

#

Dictate the subject and text of the e-mail.

Aꢀer the voice input has been processed, it is

▌Operating In-Car Oﬃce using the MBUX Voice

Assistant and dictation function

Multimedia system:

shown as text.

To create a calendar entry: say the voice com-

mand Create a calendar entry tomorrow at 9

a.m..

#

Select Send.

4

5

©

Apps

In-Car Office

E-mail

Operating In-Car Oﬃce using the MBUX Voice

Assistant

With the voice control of the MBUX Voice Assis-

tant you can operate various functions of In-Car

Oﬃce and speak in text contents.

You are guided by the dialogue.

Operating In-Car Oﬃce using the dictation func-

tion

The dictation function allows you to dictate text

content, such as the subject or text of an e-mail,

instead of typing the content using the keyboard.

Apple CarPlay^®

▌Overview of Apple CarPlay^®

%

Further information on operating the MBUX

Voice Assistant (/ page 452).

%

The dictation function is not available every-

where with the full range of functions. For the

ﬁrst-time activation of the function it may be

necessary to accept the Mercedes me con-

nect terms of use in your Mercedes me user

account.

&

WARNING Risk of distraction from infor-

mation systems and communications

equipment

The following are examples of some voice com-

mands that you can use to operate In-Car Oﬃce.

#

To write new e-mail: say the voice command I

If you operate information systems and com-

munication devices integrated in the vehicle

want to send an e-mail to John Doe.

You are guided by the dialogue.

F206 0105 02

MBUX multimedia system

563

Only one iPhone^®at a time can be connected via

Apple CarPlay^®with the multimedia system.

Also for use of Apple CarPlay^®with two phone

mode, only one additional mobile phone can be

connected using Bluetooth^®with the multimedia

system.

As access to the iPhone^®is restricted by MBUX

when an Apple CarPlay^®session is active, not all

MBUX functions (e.g. dialling from the address

book) can be fully provided for the connected

device. In this case use Apple CarPlay^®.

▌Information on Apple CarPlay^®

when driving, you could be distracted from the

traﬃc situation. This could also cause you to

lose control of the vehicle.

The Apple CarPlay^®symbol in the status line

switches within Apple CarPlay^®to the last active

display.

If route guidance is active on the multimedia sys-

tem, it is closed when route guidance is started

on the mobile phone.

#

Only operate this equipment when the

traﬃc situation permits.

#

If you cannot be sure of this, stop the

vehicle whilst paying attention to road

and traﬃc conditions and operate the

equipment with the vehicle stationary.

▌Connecting an iPhone^®via Apple CarPlay^®

(wired)

You must observe the legal requirements for the

country in which you are currently driving when

operating the multimedia system.

Requirements:

R

The current version of your device's operating

The full range of functions for Apple CarPlay^®is

only available with an Internet connection.

The availability of Apple CarPlay^®may vary

according to the country.

system is being used (see the manufacturer's

operating instructions).

iPhone^®functions can be used via the multimedia

system using Apple CarPlay^®. They are operated

using the touchscreen, Touch Control or the Siri^®

voice control system. You can activate the voice

control system by pressing and holding the £

button on the multifunction steering wheel.

%

For safety reasons, the ﬁrst activation of

Apple CarPlay^®on the multimedia system

must be carried out when the vehicle is sta-

tionary and the parking brake applied.

The service provider is responsible for this appli-

cation and the services and content connected to

it.

Apple CarPlay^®is a registered trademark of Apple

Inc.

You can watch an animation on this topic via the

following link:

%

By brieﬂy pressing the £ button on the

multifunction steering wheel you can continue

to operate the multimedia system using the

MBUX voice assistant (/ page 452).

F206 0105 02

MBUX multimedia system

564

Connect the iPhone^®to a USB port on the

multimedia system using a suitable cable

(/ page 595).

When the application is connected for the ﬁrst

time, a message about data protection regula-

tions appears.

If Apple CarPlay^®was not displayed in the

foreground before disconnecting, the applica-

tion starts in the background when reconnec-

ted. You can call up Apple CarPlay^®using the

Apple CarPlay^®symbol in the status line.

#

%

Multimedia system:

4

5

©

Phone

Z

Devices

Connect the mobile phone using Bluetooth^®

(/ page 550).

#

When the application is connected for the ﬁrst

time, a message about data protection regula-

tions appears.

▌Connecting an iPhone^®via Apple CarPlay^®

(wireless)

#

Select Accept & start if the application should

be started.

#

Select OK, start Apple CarPlay if the applica-

Requirements

R

or

#

tion should be started.

The current version of your device's operating

Open the device manager (/ page 550).

Start Apple CarPlay^®using the relevant sym-

bol next to the device name.

If required conﬁrm the use of Apple CarPlay^®

system is being used (see the manufacturer's

#

on your iPhone^®.

operating instructions).

Bluetooth^®is activated on the device (see the

manufacturer's operating instructions).

The device is "visible" for other devices.

%

It is possible at any time to switch between

connection via Bluetooth^®or Apple CarPlay^®

(wireless) in the device list.

If you have already connected a mobile phone

via Bluetooth^®, you can connect another

iPhone^®via Bluetooth^®to use Apple CarPlay^®

via the device manager.

R

%

If applicable, a message about data protection

regulations appears.

R

If required conﬁrm the use of Apple CarPlay^®

#

%

on your iPhone^®.

For safety reasons, the ﬁrst activation of

Apple CarPlay^®on the multimedia system

must be carried out when the vehicle is sta-

tionary and the parking brake applied.

Exiting Apple CarPlay^®

#

Select ©.

Exiting Apple CarPlay^®

or

#

Select ©.

steering wheel (MBUX multimedia system).

or

F206 0105 02

MBUX multimedia system

565

#

is started automatically. You can call up Apple You must observe the legal requirements for the

CarPlay^®using the relevant symbol in the sta-

country in which you are currently driving when

(MBUX multimedia system).

operating the multimedia system.

tus line.

If Apple CarPlay^®was not displayed in the

foreground before disconnecting, the applica-

tion starts in the background when reconnec-

ted. You can call up Apple CarPlay^®using the

Apple CarPlay^®symbol in the status line.

%

Mobile phone functions can be used with Android

Auto using the Android operating system on the

multimedia system. It is operated using the

touchscreen, Touch Control or voice control. You

can activate the voice control system by pressing

and holding the £ button on the multifunction

steering wheel.

Android Auto

▌Android Auto overview

▌Calling up Apple CarPlay^®sound settings

Multimedia system:

&

WARNING Risk of distraction from infor-

mation systems and communications

equipment

%

By brieﬂy pressing the £ button on the

multifunction steering wheel you can continue

to operate the multimedia system using the

MBUX voice assistant (/ page 452).

4

5

©

Settings

System

Audio

If you operate information systems and com-

munication devices integrated in the vehicle

when driving, you could be distracted from the

traﬃc situation. This could also cause you to

lose control of the vehicle.

#

Select the sound settings.

▌Ending Apple CarPlay^®

#

Select the Apple CarPlay^®symbol in the

device manager (telephone, media) that is

next to the device name of the iPhone^®.

Select the Apple CarPlay^®symbol in the

device manager in the telephone or media

applications if Apple CarPlay^®should be

restarted.

If Apple CarPlay^®was not displayed in the

foreground before disconnecting, the applica-

tion starts in the background the next time it

Only one mobile phone at a time can be connec-

ted via Android Auto with the multimedia system.

#

Only operate this equipment when the

Also for use of Android Auto with two phone

mode, only one additional mobile phone can be

connected using Bluetooth^®with the multimedia

system.

The full range of functions for Android Auto is only

possible with an Internet connection.

traﬃc situation permits.

%

#

If you cannot be sure of this, stop the

vehicle whilst paying attention to road

and traﬃc conditions and operate the

equipment with the vehicle stationary.

The availability of Android Auto and Android Auto

apps may vary according to the country.

F206 0105 02

MBUX multimedia system

566

#

The service provider is responsible for this appli-

cation and the services and content connected to

it.

You can watch an animation on this topic via the

following link:

If there was no prior Internet connection, this

is established with the use of the mobile

phone with Android Auto.

(MBUX multimedia system).

%

If Android Auto was not displayed in the fore-

ground before disconnecting, the application

starts in the background when reconnected.

You can call up Android Auto using the

Android Auto symbol in the status line.

%

For safety reasons, the ﬁrst activation of

Android Auto on the multimedia system must

be carried out when the vehicle is stationary

with the parking brake.

Connect the mobile phone to a USB port on

the multimedia system using a suitable cable

(/ page 595).

When the application is connected for the ﬁrst

time, a message about data protection regula-

tions appears.

▌Information on Android Auto

The Android Auto symbol in the status line

switches within Android Auto to the last active

display.

If route guidance is active on the multimedia sys-

tem, it is closed when route guidance is started

on the mobile phone.

#

▌Connecting a mobile phone via Android Auto

(wireless)

Requirements

R

The current version of your device's operating

system is being used (see the manufacturer's

operating instructions).

The device supports the Android Auto function

(wireless).

Bluetooth^®is activated on the device (see the

manufacturer's operating instructions).

The device is "visible" for other devices.

▌Connecting a mobile phone via Android Auto

(wired)

#

Select Accept & start if the application should

be started.

R

Requirements:

or

#

R

The mobile phone supports Android Auto from

Android 5.0.

Open the device manager (/ page 550).

Start Android Auto using the relevant symbol

next to the device name.

#

R

The current version of the Android Auto app is

installed on the mobile phone.

Bluetooth^®is activated on the multimedia sys-

tem (/ page 486)

R

Exiting Android Auto

R

In order to use the telephone functions, the

#

Select ©.

mobile phone must be connected to the multi-

or

media system via Bluetooth^®(/ page 550).

F206 0105 02

MBUX multimedia system

567

%

For safety reasons, the ﬁrst activation of

Android Auto on the multimedia system must

be carried out when the vehicle is stationary

with the parking brake engaged.

The Android Auto function (wireless) is not

available in all countries.

It is possible at any time to switch between

connection via Bluetooth^®or Android Auto

(wireless) in the device list.

If you have already connected a mobile phone

via Bluetooth^®, you can connect another

mobile phone via Bluetooth^®to use Android

Auto via the device manager.

▌Ending Android Auto

#

Select the Android Auto symbol in the device

manager (telephone, media) that is next to the

device name of the mobile phone.

%

Select the Android Auto symbol in the device

manager if Android Auto should be restarted.

Multimedia system:

4

If Android Auto was not displayed in the fore-

ground before disconnecting, the application

starts in the background the next time it is

started automatically. You can call up Android

Auto using the Android Auto symbol in the

status line.

5

©

Phone

Z

Devices

Exiting Android Auto

#

Connect the mobile phone using Bluetooth^®

(/ page 550).

#

Select ©.

or

#

(MBUX multimedia system).

If Android Auto was not displayed in the fore-

ground before disconnecting, the application

starts in the background when reconnected.

You can call up Android Auto using the

Android Auto symbol in the status line.

%

Depending on the device conﬁguration, the

query whether Android Auto should be started

may appear on the central display aꢀer con-

necting the mobile phone via Bluetooth^®. In

this case, the query must be answered with

Yes.

%

Transferred vehicle data with Android Auto and

Apple CarPlay^®

▌Overview of transferred vehicle data

When using Smartphone Integration, certain vehi-

cle data is transferred to the mobile phone. This

enables you to get the best out of selected mobile

phone services. Vehicle data is not directly acces-

sible.

#

Select Start Android Auto.

When the application is connected for the ﬁrst

time, a message about data protection regula-

tions appears.

▌Calling up the Android Auto sound settings

Multimedia system:

4

5

©

Settings

System

Audio

Select Accept & start.

The following system information is transmitted:

#

Select the sound settings.

R

Soꢀware release of the multimedia system

F206 0105 02

MBUX multimedia system

568

R

System ID (anonymised)

Speed

Compass direction

Acceleration direction

The transfer of this data is used to optimise com-

munication between the vehicle and the mobile

phone.

To do this, and to assign several vehicles to the

mobile phone, a vehicle identiﬁer is randomly gen-

erated.

This data is used by the mobile phone to improve

the accuracy of the navigation (e.g. for continua-

tion in a tunnel).

This has no connection to the vehicle identiﬁca-

tion number (VIN) and is deleted when the multi-

media system is reset (/ page 492).

Mercedes me calls

▌Making a call via the overhead control panel

The following driving status data is transmitted:

%

Mercedes me calls are not possible in every

country. Find out at a Mercedes-Benz service

centre if these functions are available in your

country.

R

Transmission position engaged

R

Distinction between parked, standstill, rolling

and driving

1

2

3

me button for service or information calls

SOS button cover

SOS button (emergency call system)

R

Day/night mode of the driver's display

Drive type

R

The transfer of this data is used to alter how con-

tent is displayed to correspond to the driving sit-

uation.

Making a Mercedes me call

#

Press me button 1.

The following position data is transmitted:

R

Coordinates

F206 0105 02

MBUX multimedia system

569

R

Making an emergency call

Nearest Mercedes-Benz service centre

Other products and services from Mercedes-

Benz

Then you can select a service and be connected

to a specialist at the Mercedes-Benz Customer

Centre.

#

To open the cover of SOS button 2 , press it

brieﬂy.

#

▌Calling the Mercedes-Benz Customer Centre

aꢀer automatic accident or breakdown detection

Press and hold SOS button 3 for at least one

second.

Data is transferred during the connection to the

Mercedes-Benz Customer Centre (/ page 571).

Requirements:

If a Mercedes me call is active, an emergency call

can still be triggered. This has priority over all

other active calls.

▌Calling the Mercedes-Benz Customer Centre

using the multimedia system

R

The vehicle has detected an accident or break-

down situation (/ page 332).

Requirements

R

The vehicle is stationary.

▌Information about the Mercedes me call using

the me button

A call to the Mercedes-Benz Customer Centre has

been initiated via the me button in the overhead

control panel or the multimedia system

(/ page 568).

R

Access to a GSM network is available.

R

The hazard warning lights are switched on.

R

The contract partner's GSM network coverage

is available in the respective region.

%

This function is not available in all countries.

R

The vehicle must be switched on so that vehi-

cle data can be transferred automatically.

The vehicle can detect accident or breakdown sit-

uations under certain circumstances.

Requirements for collision detection in the con-

text of accident recovery:

Using the voice dialogue system you access the

desired service:

Multimedia system:

4

5

©

Phone

©

R

The vehicle is equipped with an anti-theꢀ

alarm system (ATA) (code 551).

R

Accident and Breakdown Management

#

Call Mercedes me connect.

R

Mercedes-Benz Customer Centre for general

information about the vehicle

Aꢀer conﬁrmation, the multimedia system

sends the required vehicle data. The data

transfer is shown in the display.

R

The vehicle is equipped with the interior pro-

tection (code 882).

You can ﬁnd information on the following topics:

R

The vehicle is equipped with the Anti-Theꢀ

Protection Package (code P54).

R

Activation of Mercedes me connect

R

Operating the vehicle

F206 0105 02

MBUX multimedia system

570

R

The collision detection service with theꢀ notiﬁ-

cation has been activated on Mercedes me

connect.

down Management" is active, the vehicle

data is transferred automatically

(/ page 573).

be conﬁrmed or declined. Aꢀer being

declined, this will not be shown again.

▌Arranging a service appointment via a

Mercedes me call

R

The Mercedes-Benz Customer Centre

takes your call and organises the break-

down and accident assistance.

If a collision is detected when the tow-away pro-

tection is primed on a locked vehicle, you will

receive a notiﬁcation in the multimedia system

when you switch the vehicle on.

The message informs you about the potentially

aﬀected area of the vehicle and the strength of

the collision.

In the event an accident or breakdown is detec-

ted, the emergency guide shows safety notes in

the multimedia system display. This may take a

few seconds.

If you have activated the maintenance manage-

ment service, relevant vehicle data is transferred

automatically to the Mercedes-Benz Customer

Centre. You will then receive individual recom-

mendations regarding the maintenance of your

vehicle.

Regardless of whether you have consented to the

maintenance management service, the multime-

dia system reminds you aꢀer a certain amount of

time that a service is due. A prompt appears ask-

ing if you would like to make an appointment.

You may be charged for these services.

%

Depending on the severity of the accident, an

automatic emergency call can be initiated.

This has priority over all other active calls

(/ page 579).

In addition, if the Mercedes me connect

service "Telediagnostics" is active, a similar

prompt can appear aꢀer a delay in the event

of a breakdown. If you are already in contact

with the Mercedes-Benz Customer Centre or

have already received support, this prompt

can be ignored or declined.

If you answer the prompt for support from the

Mercedes-Benz Customer Centre with Call

later, the message will be hidden and appear

again later.

%

The availability of collision detection depends

on the vehicle.

#

To arrange a service appointment: select Call.

Aꢀer your consent, the vehicle data is trans-

ferred and the Mercedes-Benz customer

centre takes your preferred appointment date.

The information is then sent to your desired

service outlet.

Aꢀer quitting the emergency guide display on the

multimedia system, a prompt appears asking

whether you would like to get support from the

Mercedes-Benz Customer Centre.

%

#

Select Call.

This will contact you to conﬁrm the appoint-

ment and if necessary consult about the

details.

R

Aꢀer your agreement, or if the Mercedes

me connect service "Accident and Break-

The prompt triggered by the Mercedes me

connect service "Telediagnostics", can either

F206 0105 02

MBUX multimedia system

571

R

%

If you select Call later aꢀer the service mes-

sage appears, the message is hidden and

reappears at a later time.

or

#

The activated Mercedes me connect services

The service selected in the voice control sys-

tem

Select No and conﬁrm.

R

Only call control data is transmitted

(/ page 571).

▌Giving consent to data transfer during a

Mercedes me call

%

A prompt for consent to the data transfer only

occurs if the corresponding Mercedes me

connect service is not activated.

The scope of the data transmitted depends on

the vehicle model and vehicle equipment. For

technical reasons, not all data is available at

all times.

More information on Mercedes me: https://

www.mercedes.me

Requirements

R

▌Data transferred during a Mercedes me call

If you initiate a service call using Mercedes me,

data is transferred to enable targeted advice and

an eﬃcient service.

The following requirements must be fulﬁlled for

the transfer of the data:

There is an active Mercedes me call via the

multimedia system or the me button in the

overhead control panel (/ page 568).

%

The prompt to conﬁrm data transfer does not

appear in all countries.

Data transfer if Mercedes me connect services

are not activated

If no Mercedes me connect services are activated

and the data protection prompt has been con-

ﬁrmed the following data is transmitted:

If the Accident and Breakdown Management serv-

ices are not activated on Mercedes me, the Do

you want to transfer your vehicle data and the

vehicle's position to the Mercedes-Benz Cus-

tomer Centre to improve the processing of your

request? message is shown.

R

The vehicle is switched on.

The required data transfer technology is sup-

ported by the mobile phone network provider.

The quality of the mobile connection is suﬃ-

cient.

R

Vehicle identiﬁcation number

Time of the call

Reason for the initiation of the call

Conﬁrmation of the data protection prompt

Country indicator of the vehicle

Set language for the multimedia system

R

%

The exact phrase may diﬀer depending on the

multimedia system installed.

Multi-stage transfer depends on the following fac-

tors:

R

#

Select Yes.

R

Reason for the initiation of the call

The available mobile phone transmission tech-

nology

R

The relevant vehicle data is sent automati-

cally (/ page 571).

R

F206 0105 02

MBUX multimedia system

572

R

Telephone number of the communication plat-

form installed in the vehicle

Rejection of the data protection prompt

Country indicator of the vehicle

Set language for the multimedia system

Telephone number of the communication plat-

form installed in the vehicle

service partner authorised by the Mercedes-Benz

Customer Centre. Take note of the data protec-

tion information on the Mercedes me Internet

page https://www.mercedes.me or in the recor-

ded message immediately aꢀer calling the

Mercedes-Benz Customer Centre.

If a call is made for a service appointment via the

service reminder, the following data is also trans-

mitted:

R

Current mileage and maintenance data

%

The recorded message is not available in

every country.

Data transfer if Mercedes me connect services

If a call is made aꢀer automatic accident or break- are activated

down detection using the multimedia system, the

following data is also transmitted:

Only if the respective service is activated will

additional incident-speciﬁc data be transmitted in

Mercedes me connect

the second stage to enable an optimal service.

R

Current mileage and maintenance data

Current vehicle location

▌Information on Mercedes me connect

An overview of the data transferred is contained

in the data protection information for the

Mercedes me connect services. You can ﬁnd

these in your Mercedes me user account.

R

%

Mercedes me connect or individual Mercedes

me connect services are not available in every

country. Find out at a Mercedes-Benz service

centre if these functions are available in your

country.

If Accident and Breakdown Management is called

via the voice control system and no service has

been activated, but the data protection query has

been conﬁrmed, the following data can also be

called up from the vehicle by the Mercedes-Benz

Customer Centre:

Data processing

The data transmitted within the scope of the call

is deleted from the processing system aꢀer the

call is ﬁnished, in so far as this data is not being

used for other activated Mercedes me connect

services.

Mercedes me connect consists of multiple serv-

ices.

R

Current vehicle location

If the data protection prompt has been rejected,

the following data is transmitted to enable targe-

ted advice and an eﬃcient service:

The incident-speciﬁc data is processed and stored

in the Mercedes-Benz Customer Centre and, if

required to process the incident, forwarded to the

R

Reason for the initiation of the call

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You can use the following services via the multi-

media system and the overhead control panel, for

example:

Mercedes-Benz emergency call system

Breakdown assistance by a technician on

location and/or the towing away of the vehicle

to the nearest Mercedes-Benz service centre

(/ page 66).

Please note the Mercedes me connect terms of

use and the data protection information for

Mercedes me connect. You can ﬁnd these in your

Mercedes me user account.

R

Accident and Breakdown Management (me

You may be charged for these services.

button or situation-dependent display in the

multimedia system)

Addition to the emergency guide aꢀer auto-

matic accident or breakdown detection

(/ page 569)

R

Mercedes-Benz Emergency Call System (auto-

matic emergency call and SOS button)

▌Information on Mercedes me connect Accident

and Breakdown Management

In the event of a breakdown or accident, fur-

ther vehicle data is sent which enables optimal

support by the Mercedes-Benz Customer

Centre and the authorised service partner or

breakdown assistance.

Addition to the Mercedes me connect service

Telediagnostics

With the Telediagnostics function, speciﬁc

wear and failure reports are recorded by the

service provider, in so far as these can be

clearly interpreted and are available through

the monitoring of components that are subject

to diagnostics.

If your vehicle detects a breakdown or threat

of a breakdown, you may be prompted via the

multimedia system to contact the Mercedes-

Benz Customer Centre for further help. This

The Mercedes me connect Accident and Break-

down Management and the Mercedes-Benz emer-

gency call centre are available to you around the

clock.

The me button and the SOS button can be found

on the vehicle's overhead control panel

(/ page 568).

%

Accident and Breakdown Management is not

available in every country. Contact a

Mercedes-Benz service centre to ﬁnd out

whether this function is available in your coun-

try.

R

The Accident and Breakdown Management can

include the following functions:

You can also call the Mercedes-Benz Customer

Centre using the multimedia system

(/ page 569).

R

Supplement to the Mercedes-Benz emergency

call system (/ page 66)

If necessary, the contact person at the

Mercedes-Benz emergency call centre for-

wards the call to Mercedes me connect Acci-

dent and Breakdown Management. Forward-

ing the call is however not possible in all coun-

tries.

Please note that Mercedes me connect is a

Mercedes-Benz service. In emergencies, ﬁrst call

the national emergency services using the stand-

ard national emergency service telephone num-

bers. In emergencies, you can also use the

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R

%

prompt in the multimedia system only appears

when the vehicle is stationary.

The service that is selected in the voice con-

trol system

The activated Mercedes me connect services

Make sure you always keep the Mercedes me

Apps updated.

%

These services are subject to technical

▌Calling up the Mercedes me user account

restrictions such as the mobile phone cover-

age, mobile network quality and the ability of

the processing systems to interpret the trans-

ferred data. In some circumstances, this can

result in delays or the failure of the informa-

tion to appear in the multimedia system.

Multimedia system:

You can ﬁnd out which data is transferred when

using the services in the currently valid Mercedes

me connect terms of use and the data protection

information for Mercedes me connect. You can

ﬁnd these in your Mercedes me user account.

4

5

©

Apps

Mercedes me

Vehicle is linked to user account and Mercedes

me is available

#

Select Mercedes me ID.

Please note that the service and breakdown call is

a Mercedes-Benz service. In emergencies, be

sure to contact the usual national emergency

number ﬁrst or use the Mercedes-Benz emer-

gency call system (/ page 577).

Information about the linked user account

appears.

Mercedes me Apps

▌Information about Mercedes me

With a Mercedes me user account you have

access to Mercedes-Benz services and oﬀers.

Availability is dependent both on the country and

equipment.

You can obtain further information at a Mercedes-

Benz service centre or in the Mercedes me Portal:

https://me.secure.mercedes-benz.com

Your vehicle is not linked to the user account

%

If you do not yet have a Mercedes me user

account, you can create one at: https://

www.mercedes.me or in the Mercedes me

App. A valid email address or phone number

is required for this.

Select ©.

Select Apps.

More information about Mercedes me connect

services can be obtained in the Mercedes me Por-

tal: https://me.secure.mercedes-benz.com

▌Data transferred during Mercedes me connect

call services

The data transferred during a Mercedes me con-

nect call depends on:

#

Further information about on-demand features via

Mercedes me can be found in the "General notes"

section (/ page 83).

Select Mercedes me.

Follow the instructions on the display to link

the user account with the vehicle.

R

The reason for initiation of the call

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%

If the Mercedes me App is available on a

mobile phone, the vehicle connection can be

accomplished using the QR code shown.

▌Deleting a connection between a user account

and the vehicle

Multimedia system:

4

5

©

Apps

#

Select an app.

Requirements

▌Calling up the Mercedes me services

R

The user proﬁle of the user account that was

ﬁrst linked to the vehicle is selected.

The user proﬁle is synchronised

(/ page 474).

The following apps are available, for example:

R

Weather

Requirements:

R

The vehicle is connected with the user

account.

R

Browser

R

Additional apps, which are purchased or

installed subsequently

A Mercedes me PIN has been set.

Multimedia system:

4

5

©

Apps

Mercedes me

%

You can also access both of the ﬁrst two apps

via the quick access at Apps.

4

5

©

Apps

Mercedes me

#

Select My services.

#

The Mercedes me connect services for which

you have a valid licence are displayed in alpha-

betical order.

Select Mercedes me ID.

The available features are country-dependent.

Licence fees may be applicable.

#

Select Delete vehicle connection.

The following functions are available for apps, for

example:

%

Only the user, whose user account was ﬁrst

connected with the vehicle can delete the

connection between all user accounts and the

vehicle.

Ordering or extending Mercedes me connect

services

To order or renew Mercedes me connect services,

use the Store.

R

Search function

Filter function, for displaying search results at

the current vehicle position or at the destina-

tion

Display of detailed information

Read-aloud function

Setting functions

R

▌Selecting apps

#

Select ©.

Requirements:

#

Select Store.

R

Depending on the app, the general terms and

conditions are conﬁrmed.

R

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#

▌Using the Gallery app

Multimedia system:

To continue playback in full screen mode: tap

on the display.

To pause playback: select 8.

To continue playback from the desired posi-

tion: move the position · on the timeline

by sliding it.

Switching write protection on or oﬀ

%

Active write protection is not supported by

every app.

4

5

#

©

Apps

#

Press and hold on a ﬁle.

Activate D or deactivate E Write pro-

tection.

Select Gallery.

Images and video recordings are displayed

from the following sources, for example:

#

To select the previous or next video record-

ing: swipe to the right or leꢀ.

R

Dashcam video recordings

Deleting ﬁles

R

Collision detection images

#

Select ´.

Scrolling and zooming images

#

R

Video recordings and images from other

available sources

#

To delete a single ﬁle: tap on a ﬁle.

ø will appear.

To scroll: swipe on the image in one direction.

To zoom: tap twice in quick succession on an

image.

To select the previous or next image: swipe to

the right or leꢀ.

#

R

Favourites

#

To delete all ﬁles: tap on /.

To delete: select E.

A prompt appears.

#

Select a tab.

#

Filtering displays

#

Select Yes.

#

Select Z.

Adding or removing a ﬁle from the favourites

#

%

A single ﬁle can be deleted even aꢀer a long

press on the ﬁle.

#

Select an option.

Press and hold on a ﬁle.

Select Add to favourites/Remove from

favourites.

A corresponding message appears.

All ﬁles, all images or all video recordings are

displayed.

#

Playing back a video recording

#

Select 6.

Playback starts.

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R

Mercedes-Benz emergency call system

Mercedes-Benz emergency call system at:

https://www.mercedes-benz-mobile.com/extra/

ecall/

The following applies for both emergency call sys-

tems:

The use of both emergency call systems is

exempt from charges.

Both emergency call systems only function in

areas in which the mobile phone network pro-

viders oﬀer mobile phone coverage.

For both systems, insuﬃcient network cover-

age from the mobile phone network providers

can result in an emergency call not being

transmitted.

▌Information on available emergency call sys-

tems

Two types of emergency call system are available

to you in the vehicle:

R

The transfer of speciﬁc data is required for the

R

Mercedes-Benz emergency call system

intended function of both emergency call sys-

tems. This will be explained in the "Data trans-

fer" section (/ page 580).

R

112 emergency call system (EU eCall)

The Mercedes-Benz Emergency Call System is not

available in all countries. You can ﬁnd more infor-

mation on the regional availability of the

R

Both emergency call systems are included as

standard equipment in your vehicle and are

activated at the factory.

Diﬀerences between the Mercedes-Benz emergency call system and the 112 emergency call system (EU eCall)

Mercedes-Benz emergency call system

112 emergency call system (EU eCall)

R

The Mercedes-Benz emergency call system is permanently logged in to

If you decide on the 112 emergency call system (EU eCall) only, then the

system only logs in to the mobile phone network aꢀer the triggering of a

manual or automatic emergency call.

The 112 emergency call system (EU eCall) transmits automatic and

manual emergency calls directly to public coordination centres.

the mobile phone network.

R

Automatic and manual Mercedes-Benz emergency calls are transmitted

to a Mercedes-Benz emergency call centre.

In the event that the emergency call centre of the Mercedes-Benz emer-

gency call system cannot be reached (e.g. due to a lack of network cov-

erage), the 112 emergency call is carried out automatically.

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%

The 112 emergency call system (EU eCall) in

your vehicle meets the delegated regulation

EU 2017/79. Proper and full functionality of

the 112 emergency call system (EU eCall)

depends on circumstances beyond the inﬂu-

ence of Mercedes-Benz AG. This includes

mobile network coverage and the technical

infrastructure of the public reception centres

in the respective countries.

Please observe that in the event of a repair

genuine Mercedes-Benz batteries must be

used which have been certiﬁed pursuant to

the delegated regulation EU 2017/79 (Appen-

dix I). Other manufacturers are also permitted

provided their batteries are certiﬁed accord-

ing to the delegated regulation EU 2017/79.

Mercedes-Benz recommends the activation of the

Mercedes-Benz emergency call system for the fol-

lowing reasons:

If the Mercedes-Benz emergency call centre is

not available, the 112 emergency call is car-

ried out automatically.

R

In emergency situations when abroad, you can

also get support in a language you speak.

▌Overview of emergency call systems

Both the Mercedes-Benz emergency call system

as well as the 112 emergency call system (EU

eCall) can help to reduce the time between an

accident and the arrival of emergency services at

the site of the accident. They help locate an acci-

dent site in places that are diﬃcult to access.

Both emergency call systems can initiate an emer-

gency call automatically (/ page 579) or man-

ually (/ page 579).

R

Several transmission technologies are used to

accelerate the transfer of the accident data

and improve reliability of the transmission.

R

The Mercedes-Benz emergency call system is

%

permanently logged in to the mobile phone

network, which ensures faster placement of

the emergency call and faster transfer of the

accident data.

Measures for rescue, recovery or towing away

can then be initiated in quickly.

Only make emergency calls if you or others are in

need of rescue. Do not make an emergency call in

the event of a breakdown or a similar situation.

R

With a Mercedes-Benz emergency call, the

There is the option of deactivating the Mercedes-

Benz emergency call system and using only the

112 emergency call system (EU eCall). Contact

address for carrying out deactivation of the

Mercedes-Benz emergency call system are the

local dealers.

accident data is only transferred to the public

coordination centre with the approval of the

customer.

Indicators in the displays

The following messages appear on the central dis-

play or the media display of both emergency call

systems:

In the event of an automatically triggered

emergency call in which there is no voice con-

tact, the accident data is transmitted immedi-

ately to the public emergency call centre.

R

SOS NOT READY: the vehicle is not switched

on or the emergency call system is malfunc-

tioning. This does not necessarily indicate

F206 0105 02

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complete failure of the emergency call system. ▌Triggering an automatic emergency call

If no connection can be made to the public emer-

gency services, a corresponding message

appears in the display.

Emergency calls can still be transmitted.

Requirements

The display only refers to the vehicle and does

R

The vehicle is switched on.

#

not take account of the availability of mobile

Dial the emergency number 112 or the appro-

R

The starter battery is suﬃciently charged.

phone networks and the Mercedes-Benz emer-

gency call centre.

priate local emergency call number on your

mobile phone.

Both the Mercedes-Benz emergency call system

as well as the 112 emergency call system (EU

eCall) automatically initiate an emergency call:

The functional readiness of the emergency call

system on the vehicle can be seen when the

SOS NOT READY display disappears once the

vehicle is switched on.

If an emergency call has been initiated:

R

Remain in the vehicle if the road and traﬃc

R

Aꢀer activation of the restraint systems such

as airbags or seat belt tensioners aꢀer an

conditions permit you to do so until a voice

connection is established with the emergency

call centre.

R

accident

G: the icon appears in the display during

an active emergency call.

R

Aꢀer an automatically initiated emergency

On the basis of the call, the emergency call

stop by Active Emergency Stop Assist

centre decides whether it is necessary to call

rescue teams and/or the police to the acci-

dent site.

%

If there is a malfunction of the emergency call

system, the loudspeakers, microphone, airbag

or the SOS button, for example, are faulty.

You can recognise a fault in the emergency

call system by the following displays:

The emergency call has been made:

R

A voice connection is established with the

emergency call centre.

A message with accident data is transmitted

to the emergency call centre.

R

If no vehicle occupant answers, an ambulance

is sent to the vehicle immediately.

R

▌Triggering a manual emergency call

#

A corresponding message will also appear

in the driver's display.

To use the SOS button in the overhead con-

The SOS button in the overhead control panel

ﬂashes until the emergency call is ﬁnished.

trol panel: press the SOS button at least one

R

The SOS button lights up red continuously.

second long (/ page 568).

or

F206 0105 02

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#

To use voice control: use the voice commands

rescue teams and the police to the accident

site.

A message with accident data is transmitted

to the emergency call centre.

▌Emergency call system data transfer

For both the Mercedes-Benz emergency call sys-

tem as well as the 112 emergency call system (EU

eCall) data is transferred to the Mercedes-Benz

emergency call centre or the public emergency

services call centre.

Depending on the emergency call system

(/ page 577) activated diﬀerent data is transmit-

ted to the appropriate emergency call centre.

of the MBUX voice assistant (/ page 456).

R

The emergency call has been made:

R

A voice connection is established with an

emergency call centre.

Remain in the vehicle if the road and traﬃc

conditions permit you to do so until a voice

connection is established with the emergency

call centre.

On the basis of the call, the emergency call

centre decides whether it is necessary to call

If no connection can be made to the public emer-

gency services, a corresponding message

appears in the display.

R

#

Dial the emergency number 112 or the appro-

priate local emergency call number on your

mobile phone.

R

F206 0105 02

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Transmitted data according to activated emergency call system:

Mercedes-Benz emergency call

112 emergency call

R

Position data of the vehicle

R

Position data on the route (a few 100 m before the incident)

Direction of travel

Vehicle identiﬁcation number

Drive type of the vehicle (e.g. petrol, diesel, CNG, LPG, electric or hydro-

gen)

Position data on the route (a few 100 m before the incident)

Direction of travel

Vehicle identiﬁcation number

Drive type of the vehicle (e.g. petrol, diesel, CNG, LPG, electric or hydro-

gen)

R

Number of people detected in the vehicle

Whether the emergency call was initiated manually or automatically

Time of the accident

Number of people detected in the vehicle

Whether the emergency call was initiated manually or automatically

Time of the accident

R

Language setting on the multimedia system

R

Whether Mercedes me connect is available or not

This is a requirement for the option of forwarding the call to the

Mercedes-Benz Customer Centre if necessary.

%

If only the 112 emergency call system (EU

eCall) is activated in the vehicle, the accident

data is transmitted directly to the public

emergency call centre.

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#

For accident clariﬁcation purposes, the following

measures can be taken up to an hour aꢀer the

emergency call has been initiated:

Please, make sure, that during 30 seconds aꢀer

switching vehicle ON the red indicator SOS NOT

READY in the upper right corner of display is

switched OFF, this means the emergency call sys-

tem passed diagnostics successfully.

To start the test mode: press and hold the

~ button on the multifunction steering

wheel for at least ﬁve seconds.

The test mode is started and automatically

ends aꢀer the language test has been per-

formed.

R

The current vehicle position can be deter-

mined.

R

A voice connection to the vehicle occupants

can be established.

▌Starting/ending ERA-GLONASS test mode

To stop manual test mode: switch oﬀ the vehi-

Requirements

cle.

R

Emergency call data can be called up.

R

The starter battery is suﬃciently charged.

The test mode is ended.

%

For Russia: various functions, e.g. receiving

traﬃc information, cannot be performed for

up to two hours aꢀer sending an emergency

call.

R

The vehicle is switched on.

The vehicle has been stationary for at least

one minute.

▌Information on data processing

Processing of personal data via the Mercedes-

Benz emergency call system

All processing of personal data via the Mercedes-

Benz emergency call system corresponds with the

speciﬁcations in the EU Regulation 2016/679 "on

the protection of natural entities with regard to

the processing of personal data (GDPR)".

The data is solely used by the Mercedes-Benz

emergency call system for rescue and recovery in

the event of an accident.

The owner of a vehicle, that is equipped with a

Mercedes-Benz emergency call system in addition

to the 112 emergency call system (EU eCall), has

%

The test mode is currently available in the fol-

lowing countries, for example:

▌Self-diagnosis function of the emergency call

system

R

Russia

Your vehicle checks the functionality of the emer-

gency call system every time the vehicle is

switched on. During this time, the SOS button

lights up red continuously for ﬁve seconds. In the

event of a system failure, you will be informed via

a text message on the driver's display and the red

SOS NOT READY indicator on the central display

or media display.

R

Belarus

R

Kazakhstan

R

Armenia

R

Kyrgyzstan

F206 0105 02

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the right to use the 112 emergency call system

evant emergency call inquiry terminals that are

is required to fulﬁl the purpose of handling the

emergency call, and under no circumstances

for more than 13 hours aꢀer the time that an

emergency call is initiated.

instead of the Mercedes-Benz emergency call sys- speciﬁed to ﬁrst receive and handle emergency

tem.

calls to the standard European emergency call

number 112 by the respective country authorities

in whose territory you are located.

Contact address for carrying out deactivation of

the Mercedes-Benz emergency call system are

the local dealers.

Rights of persons aﬀected by the data processing

The person aﬀected by the data processing (the

vehicle owner) has the right to access the data

and if applicable can demand the correction, dele-

tion or barring of data that aﬀects him or her and

that the processing of which does not correspond

with the GDPR regulations. Each correction, dele-

tion or barring carried out according to this regu-

lation must be shared with the third party to

which the data has been transmitted, provided

this does not prove to be infeasible and does not

incur disproportionate expenditure.

The person aﬀected by the data processing has

the right to complain to the appropriate data pro-

tection authority should they be of the opinion

that their rights have been infringed by the pro-

cessing of their personal data.

Arrangements for data processing

Both emergency call systems are designed so that

the following requirements are fulﬁlled:

Processing of personal data via the 112 emer-

gency call system (EU eCall)

All processing of personal data via the 112 emer-

gency call system (EU eCall) corresponds with the

speciﬁcations in the EU Regulation 2016/679 "on

the protection of natural entities with regard to

the processing of personal data (GDPR)" and is

based particularly on the necessity of upholding

the vital interests of the aﬀected person in

accordance with Article 6, Clause 1, Letter d of

the GDPR.

The processing of this type of data is strictly limi-

ted to the purpose of operating the emergency

calls to the standard European emergency call

number 112.

R

The data contained in the system memory is

not accessible outside the system prior to the

initiation of an emergency call.

R

Both emergency call systems cannot be

traced and there is no continuous tracking in

normal operation.

R

The data in the system's internal memory is

automatically and continuously deleted.

R

The location data of the vehicle is continu-

ously overwritten in the system's internal

memory, so that no more than the last three

current locations required for the normal func-

tion of the system are available.

Responsible contact point for the processing of

access rights: Konzernbeauꢀragter für den Daten-

Data recipient

The recipients of data that is processed using the

112 emergency call system (EU eCall) are the rel-

R

The record of the activity data of both emer-

gency call systems is only kept for as long as

F206 0105 02

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584

schutz, Mercedes-Benz Group AG, HPC E600,

D-70546 Stuttgart, Germany

You must observe the legal requirements for the

country in which you are currently driving when

operating the multimedia system.

Depending on the vehicle's equipment and availa-

bility in the country, you can establish an Internet

connection in the following ways:

R

Vehicles with a communication module:

Online and Internet functions

Internet connection

&

WARNING Risk of accident from operating

mobile communication equipment while

the vehicle is in motion

-

Using the communication module includ-

ing data roaming (/ page 584)

▌Information on connecting to the Internet

Using Bluetooth^®or Wi-Fi with a data-ena-

bled mobile phone

-

Mobile communication devices distract the

driver from the traﬃc situation. This can also

cause the driver to lose control of the vehicle.

&

WARNING Risk of distraction from infor-

mation systems and communications

equipment

R

Vehicles without a communication module:

Using Bluetooth^®with a data-enabled

mobile phone

-

#

As a driver, only operate mobile commu-

nication devices when the vehicle is sta-

tionary.

If you operate information systems and com-

munication devices integrated in the vehicle

when driving, you could be distracted from the

traﬃc situation. This could also cause you to

lose control of the vehicle.

-

Using Wi-Fi with a data-enabled mobile

phone

#

As a vehicle occupant, use mobile com-

munication devices only in the designa-

ted area, e.g. in the rear passenger com-

partment.

The Internet functions can only be used to a limi-

ted degree whilst driving.

#

Only operate this equipment when the

traﬃc situation permits.

▌Setting up an Internet connection using the

communication module

You must observe the legal requirements for the

country in which you are currently driving when

operating mobile communication equipment in

the vehicle.

#

If you cannot be sure of this, stop the

vehicle whilst paying attention to road

and traﬃc conditions and operate the

equipment with the vehicle stationary.

Requirements:

R

The vehicle is equipped with a permanently

installed communication module.

R

A Mercedes me user account is available.

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R

The vehicle is linked to a Mercedes me user

account.

The "Internet in the Car" service is activated.

requisite for using the services from the previ-

ously purchased package. The availability of this

option is dependent on the country.

If the data package option is not available or can

be upgraded, you can purchase data volume

directly from the mobile phone network provider

for a fee.

▌Disconnecting the automatic Internet connec-

tion via communication module

Requirements:

Wi-Fi or Bluetooth^®tethering are available in

the vehicle.

R

Multimedia system:

4

5

©

Settings

System

5

Internet and Bluetooth

Manage Internet access

Multimedia system:

5

4

5

%

©

Settings

System

Visit a Mercedes-Benz service centre to ﬁnd

5

#

out whether it is possible to purchase data

volume in your country directly from a mobile

phone network provider.

Internet and Bluetooth

Select Acquired data package.

5

Manage Internet access

For most Mercedes me connect services, data

volume is available when purchasing the services.

Additional data volume is required to use some

functions, e.g. web browser or Wi-Fi hotspot.

If the data volume limit is reached, the availability

of Mercedes me connect services is limited.

Depending on the vehicle equipment, you can pur-

chase a data package directly from a mobile

phone network provider via the Mercedes me

Store. To be able to use the data package, you

conclude a separate contract with a mobile phone

network provider via the Mercedes me Store,

which can be terminated at any time and for

which there are no costs. This contract is a pre-

#

Select the Ä settings in the line of

Acquired data package.

%

Alternatively, and if available, you can utilise

the tethering function of a mobile phone via

Wi-Fi or Bluetooth^®to use the web browser or

Wi-Fi hotspot.

With external Wi-Fi hotspots, which are

encrypted via TKIP, online soꢀware updates

cannot be carried out via the external Wi-Fi

hotspot.

#

To disconnect the automatic connection:

select the Delete entry option.

%

The communication module is removed from

the list of known hotspots, but can be recon-

nected manually at any time (/ page 584).

The Delete entry option permits the use of pur-

chased data volume to be limited. The system is

prevented from automatically establishing a con-

nection to the communication module aꢀer this

option has been activated.

F206 0105 02

MBUX multimedia system

586

#

R

▌Setting up an Internet connection via Wi-Fi

Select the mobile phone with the ö Wi-Fi

symbol.

It may take a few seconds until the device is

found by the Wi-Fi search.

The mobile phone is connected to the multi-

media system via Bluetooth^®(/ page 550).

Requirements:

Internet access via Bluetooth^®is activated

(see the manufacturer's operating instruc-

tions).

R

The Wi-Fi function is activated on the multime-

dia system (/ page 486).

Log in to the Wi-Fi network (/ page 486).

R

The Wi-Fi hotspot function is activated on the

The Internet connection via Wi-Fi is restricted or

does not function in the following cases:

mobile phone (see the manufacturer's operat-

ing instructions).

Multimedia system:

4

5

©

Settings

System

R

The mobile phone is switched oﬀ

Mobile data use is deactivated on the mobile

phone

The Wi-Fi function is deactivated on the multi-

media system

The Wi-Fi function is deactivated on the

mobile phone

R

Internet access via Wi-Fi is activated (see the

manufacturer's operating instructions).

5

Internet and Bluetooth

Manage Internet access

R

%

Multimedia system:

This function is country-dependent.

R

4

5

©

Settings

System

The mobile phone is listed in the Internet device

manager

Internet and Bluetooth

R

5

Manage Internet access

#

Select the mobile phone with the \ Blue-

%

tooth^®symbol.

This function is country-dependent.

R

Internet access via Wi-Fi is deactivated on the

mobile phone

The mobile phone is not listed in the Internet

device manager

The mobile phone is listed in the Internet device

manager

▌Setting up an internet connection via Blue-

#

Select Search for access.

#

Select the mobile phone with the ö Wi-Fi

symbol.

tooth^®

In the list displayed, all mobile phones already

known to the multimedia system are shown.

New devices can be set up using the phone

application.

The mobile phone is not listed in the Internet

device manager

Requirements:

R

The mobile phone supports the Bluetooth^®

proﬁle PAN (Personal Area Network).

#

Select Search for access.

F206 0105 02

MBUX multimedia system

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Connect the mobile phone using Bluetooth^®

(/ page 550).

#

R

The mobile phone has not been enabled for

Internet access via Bluetooth^®

Select an Internet access from the list.

The Internet connection is established.

%

The list of possible Internet connections can

also be displayed using the extended status

line.

Depending on the vehicle equipment and

country availability, you can establish an Inter-

net connection via the communication mod-

ule or connected mobile phones.

%

If a new mobile phone is connected using

Bluetooth^®, this is also used for the telephone

application.

▌Cancelling Internet access permission for a

mobile phone

Multimedia system:

%

The Internet connection via Bluetooth^®is restric-

ted or does not function in the following cases:

4

5

©

Settings

System

5

Internet and Bluetooth

5

R

The mobile phone is switched oﬀ

The mobile phone network coverage is insuﬃ-

cient

Mobile data use is deactivated on the mobile

phone

Manage Internet access

R

#

Select options Ä next to the name of the

The availability of the web browser depends

on the country.

mobile phone.

R

#

Select Delete configuration.

Select Yes.

Connection status

The Bluetooth^®function on the multimedia

R

▌Establishing an Internet connection

Multimedia system:

▌Connection status overview

system is switched oﬀ and the mobile phone

is to be connected via Bluetooth^®

Depending on the connection status, the following

symbols can appear on the central display in the

status line:

4

5

©

Apps

The Bluetooth^®function is switched oﬀ on the

R

#

For example, select z Browser.

mobile phone and the mobile phone is to be

connected via Bluetooth^®

R

ö: a Wi-Fi device is selected as Internet

access.

\: a Bluetooth^®device is selected as Inter-

net access.

If you select a function that requires an Internet

connection and the system is currently oﬄine, a

menu opens with a selection of possible Internet

accesses as well as all tethering devices that are

within range.

R

Neither the mobile phone network nor the

mobile phone allow simultaneous use of a

telephone and an Internet connection

R

F206 0105 02

MBUX multimedia system

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R

-

Mobile phone standard (e.g. 4G + double

arrow symbol): the communication module is

selected as the hotspot.

Status (online, oﬄine, data volumes availa- You must observe the legal requirements for the

ble or used, limited service)

country in which you are currently driving when

operating the multimedia system.

Multimedia system:

R

For vehicles with a communication module,

the connection data of non-user paid services

can be displayed via Mercedes me connect.

▌Displaying the connection status

Multimedia system:

4

5

©

Apps

z Browser

©

Calling up a new web page

Web browsers

#

Select Search.

Brieﬂy press the status line.

The extended status line is displayed.

▌Calling up a web page

#

Entering a web address.

Select OK.

#

Brieﬂy press the Internet symbol in the symbol

#

&

WARNING Risk of distraction from infor-

mation systems and communications

equipment

overview.

%

The function is country-dependent.

No web pages can be displayed on the multi-

media system while driving.

The current connection status is displayed.

Notes on displaying the connection status

R

If you operate information systems and com-

munication devices integrated in the vehicle

when driving, you could be distracted from the

traﬃc situation. This could also cause you to

lose control of the vehicle.

When connecting via Wi-Fi, the connection

status and device name are displayed.

Calling up a website from the browser history

When connecting via a Bluetooth^®device, the

connection status, device name, and network

type are displayed.

In the case of a connection via the communi-

cation module the following status information

can be shown:

#

R

To call up the previous page from the history:

select q.

#

Only operate this equipment when the

traﬃc situation permits.

If you cannot be sure of this, stop the

vehicle whilst paying attention to road

and traﬃc conditions and operate the

equipment with the vehicle stationary.

#

-

Type of network

F206 0105 02

MBUX multimedia system

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%

▌Web browser overview

Under Ä you have the following options:

▌Calling up the web browser settings

Multimedia system:

R

Tabs

4

5

©

Apps

Settings

z Browser

R

Bookmarks & history

5

Z

R

Reading mode

The following functions are available:

R

Share link

R

Block popups

R

Share content

R

Enable cookies

R

Request mobile website

R

Enable Javascript

▌Calling up web browser options

Multimedia system:

#

Switch a function on D or oﬀ E.

4

5

©

Apps

z Browser

▌Deleting browser data

Multimedia system:

5

Ä

Bookmarks & history

4

5

The following functions are available:

©

Apps

z Browser

5

Z

Browser data

R

Bookmarks

R

Browsing history

Entered URLs

The following speciﬁc browser data can be

1

2

3

4

5

6

7

deleted:

Previous website

Next website

Update

R

Cache

Cookies

Form data

#

Select an option.

Change the settings.

#

URL

Adds/removes bookmarks

Options

Settings

#

Select one of the options shown.

F206 0105 02

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▌Managing bookmarks

Changing tab

Multimedia system:

4

5

#

©

Apps

z Browser

Select the icon for the desired tab.

4

5

©

Apps

z Browser

Ä

Closing a tab

5

Ä

Sharing URLs via QR code

#

Press and hold the icon of the tab to be

closed until a menu appears.

#

Select Bookmarks & history.

Select Ä aꢀer the bookmark.

A menu with options opens.

#

Select Share link.

A QR code appears.

#

Select Close.

The tab is closed.

#

Scan the displayed QR code with a mobile

device.

The following options are available:

Private mode

R

Delete entry

Sharing URLs with another display

#

Switch private mode on D or oﬀ E.

R

Delete all

#

If the private mode is switched on, an icon

appears in the input line of the web browser.

Select Share content.

R

Edit

#

In the menu drag and drop a display to

another display.

R

Share

%

In private mode, neither the history nor cook-

ies are saved.

#

The displayed web page opens on the other

display.

Select one of the options shown.

Bookmarks can also be created in private

mode.

▌Managing tabs

%

More information on sharing display content:

Multimedia system:

▌Sharing URLs from the web browser

4

5

▌Setting the web browser in the background

Multimedia system:

©

Apps

Tabs

z Browser

5

Ä

Requirements:

4

5

R

To share via QR code: an app for scanning the

QR code is installed on the mobile device.

©

Apps

z Browser

Opening a new tab

#

Press ©.

Audio playback continues.

#

Select New tab.

F206 0105 02

MBUX multimedia system

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%

TuneIn Radio

The connection quality depends on the local

mobile phone reception.

6

7

8

Favourites

Station list

Search

▌Calling up TuneIn Radio

▌Overview of TuneIn Radio

Requirements:

▌Selecting and connecting to TuneIn radio sta-

tions

Multimedia system:

R

There is a user account at https://

www.mercedes.me.

R

The vehicle is linked to the Mercedes me user

account.

4

5

©

Þ Radio

TuneIn Radio

#

R

Select =.

Select a category.

Select a station.

The TuneIn radio service is activated.

The data volume is available.

Depending on the country, data volume may

need to be purchased.

R

The connection is established automatically.

R

A fast Internet connection for data transmis-

sion free of interference.

or

#

Select the search ﬁeld.

Enter a station name.

#

%

The functions and services are country-

dependent. For more information, consult a

Mercedes-Benz service centre.

%

A relatively large volume of data can be trans-

mitted when using Internet Radio.

Multimedia system:

1

2

3

4

5

Internet Radio provider

Additional information on the current station

Controls playback

4

5

©

Þ Radio

#

Select TuneIn Radio.

The TuneIn Radio menu appears. The last sta-

tion set starts playing.

Settings

Additional options

F206 0105 02

MBUX multimedia system

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#

▌Saving/deleting a TuneIn radio station as a

favourite

Select an option.

Supported formats and data storage media:

Permissible

ﬁle systems

FAT32, exFAT, NTFS

Multimedia system:

Media

4

5

©

Þ Radio

TuneIn Radio

Information about media mode

USB devices, iPod^®/iPhone^®,

MTP devices, Bluetooth^®audio

equipment

Permissible

data storage

media

Saving favourites

▌Information about supported formats and data

storage media

#

Select a station.

#

Press the symbol next to the station name.

Supported

MP3, WMA, AAC, WAV, FLAC,

&

WARNING Risk of distraction when han-

dling data storage media

Deleting favourites

audio formats ALAC

#

Select a station.

Supported

MPEG, AVI, MKV, MP4, M4V,

If you handle a data storage medium while

driving, your attention is diverted from the

traﬃc conditions. This could also cause you to

lose control of the vehicle.

#

Press the symbol next to the station name.

video formats WMV

▌Setting Internet Radio options

%

Observe the following notes:

Multimedia system:

R

The multimedia system supports a total of

up to 50,000 ﬁles.

#

Only handle a data storage medium

when the vehicle is stationary.

4

5

©

Þ Radio

TuneIn

TuneIn Radio

5

Z

R

Data storage media up to 2 TB are suppor-

ted (32‑bit address space).

The following options are available:

R

Select Stream: select the stream quality

R

Due to the large variety of available music

and video ﬁles regarding encoders, sam-

pling frequency and data transfer rates,

playback cannot be guaranteed.

R

Login to TuneIn Account: log in to your TuneIn

user account

R

Log Out of Account: log out of your TuneIn

user account

F206 0105 02

MBUX multimedia system

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R

Due to the wide range of USB devices

available on the market, playback cannot

be guaranteed for all USB devices.

R

Videos up to FullHD (1920x1080) are sup-

ported.

Copy-protected music and video ﬁles or

DRM (Digital Rights Management) encryp-

ted ﬁles cannot be played back.

R

MP3 players must support Media Transfer

Protocol (MTP).

For DTS Patents, see https://patents.dts.com.

Manufactured under licence from DTS Licensing

Limited. DTS, the Symbol, & DTS and the Symbol

together are registered trademarks, and DTS Tru-

Rights Reserved.

▌Information on copyright protection and trade-

marks

Audio ﬁles which you create yourself (e.g. copies

of data storage media you make yourself) are gen-

erally subject to copyright protection. In many

countries, reproductions are not permitted with-

out the prior consent of the copyright holder, even

for private use. Make sure that you know about

the applicable copyright regulations and that you

comply with these.

Manufactured under licence from Dolby Laborato-

ries. Dolby, Dolby Audio and the double-D symbol

are trademarks of Dolby Laboratories.

F206 0105 02

MBUX multimedia system

594

DTS^®Connected Radio™

Gracenote, the Gracenote logo and logotype,

TIDAL and TIDAL logo are registered trademark of

tries.

"Powered by Gracenote", MusicID and Playlist Plus Aspiro AB in the European Union and other coun-

For DTS Patents, see http://patents.dts.com.

Manufactured under licence from DTS Licensing

Limited. DTS, DTS Connected Radio, and the DTS

logo are registered trademarks or trademarks of

DTS, Inc. in the United States and other countries.

licensed and provided by Lyric Find™. Content

licensed and sourced from Radioplayer™.

are either registered trademarks or trademarks of

Gracenote, Inc. in the United States and/or other

countries.

This product incorporates Spotify soꢀware which

is subject to 3rd party licences found here:

https://www.spotify.com/connect/third-party-

licenses

F206 0105 02

MBUX multimedia system

595

Overview of the media menu

Connecting the data storage medium to the multi-

media system

7

8

9

Settings

Additional options

Previous or next track and fast rewind or fast

forward

▌Connecting USB devices

A

B

C

D

E

*

NOTE Damage caused by high tempera-

tures

Additional categories

Playlists and categories

Media search

Controls playback

Timeline

High temperatures can damage USB devices.

#

Remove the USB device aꢀer use and

take it out of the vehicle.

When the control menu is called up on the zero

layer, the following functions are available:

R

Controlling media playback

R

Selecting tracks from the current playlist

R

Selecting a playback list

R

Media search

1

2

3

4

Album cover

Active media source

Track and artist

Active data storage medium and current track

number/track in playback list

Random playback

Repeat

R

Selecting a media source

Creating favourites

Conﬁguring settings

R

%

Further information on:

5

6

R

Overview of the zero layer (/ page 464).

R

Operating the zero layer (/ page 465).

F206 0105 02

MBUX multimedia system

596

#

ports is at least 5 V (3 A) and, depending on the

vehicle equipment, a maximum of 20 V (5 A).

Select an audio device.

Authorisation starts. A code is displayed on

the multimedia system and on the mobile

phone.

#

Connect the USB device to the USB port.

▌Searching for and authorising a Bluetooth^®

audio device

#

If the codes are identical, conﬁrm on the

audio equipment.

Select No, only music.

Requirements:

The Bluetooth^®audio equipment is connected

with the multimedia system.

Bluetooth^®is activated on the multimedia sys-

tem and audio equipment.

R

The audio equipment supports the Bluetooth^®

R

Connecting previously authorised Bluetooth^®

audio equipment

audio proﬁles A2DP and AVRCP.

R

The audio equipment is "visible" for other devi-

ces.

Select a Bluetooth^®audio device from the list.

#

The connection is being established.

Multimedia system:

4

5

Vehicles with cup holders (example)

©

Media

Bluetooth

Starting media playback

Requirements:

Authorising a new Bluetooth^®audio device

The multimedia connection unit is found in the

centre console stowage compartment and has

one type C USB port. Depending on the vehicle

equipment, there are two more USB ports in the

stowage compartment under the armrest and

another in the stowage compartment in the

centre console. The charging capacity of the USB

R

A data storage medium is connected to the

#

Select Connect device.

multimedia system.

Detected equipment is displayed in the device

list.

Multimedia system:

4

5

©

Media

#

Select a media source.

F206 0105 02

MBUX multimedia system

597

%

Controlling media playback

Multimedia system:

You can also control media playback on the

zero layer using the control menu displayed

(/ page 464).

Availability of the media search with Android

devices may be limited.

4

5

▌Starting a search in categories

©

Media

Multimedia system:

#

To pause playback: select 8.

To continue playback: select 6.

To repeat a track: select :.

Additional options for setting media playback

Multimedia system:

4

5

©

Media

5

#

Select a category.

4

5

©

Media

▌Using the keyword search

Multimedia system:

For the repeat function there are the following

settings:

Calling up additional options

#

4

5

©

Media

Select Ä.

The additional options are shown.

Select an option.

R

Select once: the active playlist is repeated.

You can look for content using the keyword

search with free text input.

R

Select twice: the current track is repeated.

#

R

Select three times: the repeat function is

deactivated.

#

Select ª.

A keyboard for character entry appears.

Enter the term searched for.

Media search

#

To play back tracks in random order: select

#

9.

▌Notes about the search function in categories

Under 5 you can search through all available

media ﬁles. There are several categories available

for selection. The categories shown depend on

the connected device and data format.

To rewind or fast-forward a track: tap on the

desired point on the timeline.

%

The search begins with the ﬁrst character

entered. The more characters entered the

more concrete the search results become.

Select the desired entry from the result list.

If a list with several tracks is selected, then

this is opened in the search.

#

To select the next track: select ü.

#

To select the previous track: select û.

%

The categories are available as soon as the

entire media content has been read in and

analysed.

To scroll through tracks quickly: press and

hold û or ü.

#

To show the current track list: select 5.

F206 0105 02

MBUX multimedia system

598

#

To playback all of the tracks in the list, select

Multimedia system:

Scan the QR code with the mobile phone.

Conﬁrm the connection request on the mobile

phone.

Ä and then Play now.

4

5

©

Media

Adding a streaming provider the ﬁrst time you

start the application

Music online

Logging out from a streaming provider

▌Requirements

#

Select Online music.

The overview of all supported streaming pro-

viders appears.

Select a streaming provider.

A QR code is shown on the display.

Select Online music.

R

There is an account for the music streaming

service.

The last active streaming provider is active.

#

Select Z.

Select Music services.

The overview of all supported streaming pro-

viders appears.

R

#

A subscription for the music streaming service

has been obtained.

#

R

#

The data volume is available.

Scan the QR code with the mobile phone.

#

Depending on the country, data volume may

need to be purchased.

A fast Internet connection for data transmis-

sion free of interference.

#

Conﬁrm the connection request on the mobile

Z next to the streaming provider.

Tap on Log out.

phone.

#

R

Adding more streaming providers

#

▌Calling up music online

Multimedia system:

Select Online music.

The last active streaming provider is active.

Select Z.

Select Music services.

The overview of all supported streaming pro-

viders appears.

%

The functions and services are country-

dependent. For more information, consult a

Mercedes-Benz service centre.

4

5

©

Media

#

Select Online music.

#

Music playback can be controlled with the Touch

Control or by using the media application.

#

Select a streaming provider.

A QR code is shown on the display.

F206 0105 02

MBUX multimedia system

599

#

▌Searching for music in online music

Select the desired entry from the result list.

Depending on the selected hit, playback is

started or a lower level in the search is

opened.

Radio

Switching on the radio

Multimedia system:

4

5

©

Media

Online music

Multimedia system:

Searching for categories in online music

4

5

©

Þ Radio

▌Calling up online music settings

Multimedia system:

The media content of the streaming provider can

be scanned through in the category search. The

available categories and the symbol for the cate-

gory search depend on the streaming provider.

#

Start the application on the multimedia sys-

tem home screen.

4

5

©

Media

Select Z.

Select Music services.

Online music

The radio menu appears. You will hear the last

station played on the last frequency band

selected.

#

Start the category search.

The list of available categories appears.

#

Select Z next to a streaming provider.

Select a setting.

Information about the linked accounts can be

displayed using the Z gear icon next to

the conﬁgured streaming provider. The availa-

ble information depends on what is oﬀered by

the provider of the streaming service.

#

Select a category.

#

Keyword search in online music

You can look for content using the keyword

search with free text input.

%

#

Select ª.

A keyboard for character entry appears.

#

Enter the term searched for.

%

The more characters entered when using the

keyword search, the more concrete the

search results are.

F206 0105 02

MBUX multimedia system

600

Radio overview

Setting the frequency band

Multimedia system:

With DAB equipment: switches on radio

announcements

Station list

Search

7

8

4

5

©

Þ Radio

#

Select a frequency band or a favourite.

%

The availability of the frequency bands is

dependent on the equipment.

When the control menu is called up on the zero

layer, the following functions are available:

Selecting a radio station

Multimedia system:

4

5

©

Þ Radio

R

Selecting a radio station

Setting radio stations from the station list

Storing radio stations

Frequency band

Search function

Creating favourites

#

Swipe to the leꢀ or right on the control ele-

ment or select a radio station.

R

%

You can also set the previous/next radio sta-

tion on the zero layer using the control menu

displayed (/ page 464).

R

Conﬁguring settings

Calling up the radio station list

Multimedia system:

1

2

3

4

5

6

Preview image

%

Active frequency band

Station name or set frequency

Settings

Additional options

Switches on traﬃc reports

Further information on:

R

Overview of the zero layer (/ page 464).

4

5

©

Þ Radio

R

Operating the zero layer (/ page 465).

#

Select 4.

You can watch an animation on this topic via the

following link:

The station list appears.

Swipe the station list up or down.

F206 0105 02

MBUX multimedia system

601

#

Select a station.

Select a suggested station.

Setting station tracking via Internet radio

The selected station is played.

Requirements

Searching for radio stations using station names

or frequency entry

R

A fast Internet connection for data transmis-

sion free of interference.

Storing radio stations

Multimedia system:

4

Multimedia system:

5

4

5

©

Þ Radio

©

Þ Radio

4

5

©

Þ Radio

#

Select è.

Select a radio station.

Select f.

#

Select Z.

Select Internet radio.

Enter a station name or frequency.

Select a station.

Activate or deactivate the Service Following

function.

Managing favourites

Multimedia system:

When the function is on, the station is

searched for via Internet Radio.

If you are driving out of the station's coverage

area and the station is available via Internet

radio, the Poor reception. Tap here to switch

to Internet radio. message appears on the

central display.

Selecting a recommended radio station

Requirements:

4

5

©

Þ Radio

Favourites

R

The Allow music suggestions option is

switched on (/ page 472).

Moving stations

#

Press ·.

The list of favourites appears.

Press Ä to the far right of the station

name.

R

The multimedia system has gathered suﬃcient

data in order to show station suggestions.

#

Multimedia system:

4

5

©

Þ Radio

Select è.

The recommended stations are shown.

#

Select Move.

#

Move the station to the new position.

F206 0105 02

MBUX multimedia system

602

Calling up a slide show (FM/DAB radio mode)

Multimedia system:

Activating/deactivating the frequency ﬁx function

When Radio announcements are ﬁrst

switched on, Traffic information service (TA),

Travel and Warning are preset.

Multimedia system:

4

5

4

5

©

Þ Radio

©

Þ Radio

Z

or

#

5

Active frequency band

The slide show displays additional information

provided by the station as an image. This can

include logos, album covers, music tracks, pro-

grammes, news or service information, for exam-

ple.

Switch oﬀ Radio announcements.

No radio announcements are played.

#

Activate or deactivate Frequency fix.

If the function is activated, the set frequency

is kept even if the reception is poor.

Selecting radio announcements

Multimedia system:

%

The slide show is available for DAB+ channels

that broadcast additional information.

Activating/deactivating traﬃc announcements

4

5

©

Þ Radio

Z

Multimedia system:

#

Press the station picture on the central dis-

5

Radio announcements

4

5

©

Þ Radio

play.

#

Switch an announcement on O or oﬀ.

For example, Traffic information service (TA),

Travel or Warning can be selected.

The image is enlarged.

#

Select ..

The traﬃc information is switched on or oﬀ.

Switching the slideshow on or oﬀ (FM/DAB radio

mode)

%

The radio announcements are not station-

dependent.

Activating/deactivating radio announcements

Multimedia system:

4

5

©

Þ Radio

Z

4

5

©

Þ Radio

#

Switch DAB Slideshow or Expanded Radio Sli-

deshow on D or oﬀ E.

#

Switch on Radio announcements.

The selected radio announcements are played.

When both slideshows are switched on, the

contents of both slideshows alternate.

F206 0105 02

MBUX multimedia system

603

Setting the traﬃc information service volume

Multimedia system:

Sound

Sound settings

increase

4

5

©

Þ Radio

Ä

Multimedia system:

Showing lyrics

▌Information about the sound system

4

5

©

Z

System

Audio

#

Select Show lyrics.

The sound system has a total output of 125 W and

is equipped with ﬁve speakers. It is available for

all functions in the radio and media modes.

#

Select Navigation & traffic announcements.

Set a value for Traffic announc. vol. increase.

The lyrics, album cover, title and artist of the

song currently playing on the radio are dis-

played.

Swipe up or down to go to the bottom or top

section of the lyrics.

If no lyrics are available for the song currently

playing on the radio, Show lyrics is greyed

out.

%

The call can also be made from other audio

sources. Replace Media with, for example,

Radio in the menu path.

Displaying radio text

Multimedia system:

▌Calling up the sound menu

Multimedia system:

4

5

©

Þ Radio

Z

5

Active frequency band

4

5

©

Media

Z

#

Activate or deactivate Radio text information.

Hiding lyrics

#

Select one of the functions shown to make

settings.

#

Select the cross at the top of the lyrics dis-

play.

Showing or hiding lyrics

▌Adjusting treble, mid-range and bass settings

Multimedia system:

or

%

The function is equipment-dependent.

#

Select G.

4

5

©

Media

Z

The radio menu appears.

#

Set Treble, Mid or Bass.

F206 0105 02

MBUX multimedia system

604

▌Switching loudness normalisation on or oﬀ

Multimedia system:

▌Setting the balance and fader

Multimedia system:

speakers. It is available for all functions in the

radio and media modes.

4

5

4

5

%

©

Media

Z

©

Media

Z

The call can also be made from other audio

sources. Replace Media with, for example,

Radio in the menu path.

5

Loudness normalisation

Balance and Fader

The function compensates for diﬀering loudness

when changing between audio sources and within

an audio source. Several levels are available for

this purpose. The currently set level is displayed.

The loudness normalisation can also be switched

oﬀ.

Adjusting the balance

▌Calling up the sound menu in the Burmester^®

3D-surround sound system

Multimedia system:

#

In the grid shown, move the volume distribu-

tion between the right and leꢀ speakers in the

vehicle.

4

5

©

Media

Z

The volume is distributed between the right

and leꢀ-hand speakers.

#

Select one of the functions shown to make

settings.

#

Switch on one level.

Adjusting the fader

or

#

▌Adjusting the treble, mid and bass settings on

In the grid shown, move the volume distribu-

#

Switch oﬀ the loudness normalisation.

the Burmester^®3D-surround sound system

Multimedia system:

tion between the front and rear speakers in

the vehicle.

The volume is distributed between the front

and rear speakers.

4

5

©

Media

Z

Equaliser

#

Set Treble, Mid or Bass.

Burmester^®3D-surround sound system

▌Information about the Burmester^®3D-surround

sound system

The Burmester^®3D-surround sound system has a

total output of 710 W and is equipped with 15

F206 0105 02

MBUX multimedia system

605

▌Selecting a sound proﬁle in the Burmester^®3D-

surround sound system

Multimedia system:

▌Switching loudness normalisation in the

▌Adjusting the balance and fader in the

Burmester^®3D-surround sound system on or oﬀ

Burmester^®3D-surround sound system

Multimedia system:

4

5

4

5

4

5

©

Media

Z

Equaliser

©

Media

Z

©

Media

Z

5

Loudness normalisation

Balance and Fader

Setting an existing sound proﬁle

The function compensates for diﬀering loudness

when changing between audio sources and within

an audio source. Several levels are available for

this purpose. The currently set level is displayed.

Adjusting the balance

#

Select a sound proﬁle.

#

Move the volume distribution between the

right and leꢀ sides of the vehicle in the grid

shown.

Setting up a personal sound proﬁle

#

Select Personal sound profile and select

Switch oﬀ loudness normalisation as follows:

Z . Select Reconfigure and restart the set-

up assistant.

The volume is distributed between the speak-

ers on the leꢀ and right sides in the vehicle.

#

Switch on one level.

or

#

Setting up a personal sound proﬁle for the ﬁrst

Adjusting the fader

time:

Switch oﬀ the loudness normalisation.

#

Move the volume distribution between the

#

Select Personal sound profile.

front and rear of the vehicle in the grid shown.

The volume is distributed between the speak-

ers in the front and rear of the vehicle.

#

Open the set-up assistant with Start.

#

Observe the messages on the display and

select the preferred settings.

%

Setting 0 is recommended for high quality

music and voice reproduction.

The personal sound proﬁle is created with the

selected settings and can be selected in the

Sound profiles menu.

F206 0105 02

MBUX multimedia system

606

Changing individual settings of the personal sound Advanced sound system

▌Switching loudness normalisation in the

Advanced sound system on or oﬀ

Multimedia system:

proﬁle at a later date:

▌Information about the Advanced sound system

#

Select Personal sound profile, then select

Z and adjust the desired settings.

The availability of a Personal sound profile is

dependent on the equipment.

The Advanced sound system has a total output of

225 W and is equipped with nine speakers. It is

available for all functions in the radio and media

modes.

4

5

©

Media

Z

Equaliser

5

Loudness normalisation

%

The function compensates for diﬀering loudness

when changing between audio sources and within

an audio source. Several levels are available for

this purpose. The currently set level is displayed.

The set-up assistant is available when the

vehicle is stationary.

%

The call can also be made from other audio

sources. Replace Media with, for example,

Radio in the menu path.

▌Adjusting the sound focus in the Burmester^®

3D-surround sound system

Loudness normalisation can also be switched oﬀ.

▌Calling up the sound menu in the Advanced

sound system

Multimedia system:

#

Switch on one level.

Multimedia system:

4

5

©

Media

Z

Sound focus

or

4

5

©

Media

Z

#

Switch oﬀ loudness normalisation.

Select a seat or row of seats for the sound

focus.

The sound focus is activated.

Adjusting sound settings

#

Select one of the functions shown.

or

▌Adjusting treble, mid-range and bass settings in

the Advanced sound system

Multimedia system:

#

Select the seat or row of seats again.

The sound focus is deactivated.

4

5

©

Media

Z

#

Set Treble, Mid or Bass.

F206 0105 02

MBUX multimedia system

607

▌Setting the balance/fader in the Advanced

sound system

Multimedia system:

4

5

©

Media

Z

5

Balance and Fader

Adjusting the balance

#

Move the volume distribution between the

right and leꢀ sides of the vehicle in the grid

shown.

The volume is distributed between the speak-

ers on the leꢀ and right sides in the vehicle.

Adjusting the fader

#

Move the volume distribution between the

front and rear of the vehicle in the grid shown.

The volume is distributed between the speak-

ers in the front and rear of the vehicle.

F206 0105 02

MBUX multimedia system for Your Mercedes C Class 4 Door 2023

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