Get MBUX multimedia system -> Overview and operation Guide for Mercedes C Class 4 Door 2023

MBUX multimedia system

460

• Operates Touch Control (/ page 468)

Central display with touch functionality

• Home screen overview (/ page 467)

• Operates the touchscreen (/ page 469)

Switch panel with:

Overview and operation

Overview of the MBUX multimedia system

(Mercedes-AMG vehicles)

*

NOTE Increased surface temperature due

to direct sunlight on the central display

2

3

The surface of the central display is very dark.

If the display is exposed to direct sunlight, the

surface can become very hot.

&

WARNING Risk of distraction from infor-

mation systems and communications

equipment

ú Fingerprint sensor

#

If the central display has been exposed

to direct sunlight, allow it to cool down

before touching it for a long time.

Ü Switches the MBUX multimedia system

on or oﬀ, switches the central display oﬀ

a Switches sound on or oﬀ

If you operate information systems and com-

munication devices integrated in the vehicle

when driving, you could be distracted from the

traﬃc situation. This could also cause you to

lose control of the vehicle.

ø Adjusts the volume

%

Alternatively, the MBUX voice assistant allows

voice dialogue. Operation with natural speech

starts aꢀer the wake-up call "Hey Mercedes"

(/ page 452). You can start voice navigation,

for example, with the input of a three-word

address from what3words.

If the vehicle is equipped with the MBUX Inte-

rior Assistant, vehicle and infotainment func-

tions can be used. The interaction then fol-

lows intelligently, reactively or with hand or

head movements.

#

Only operate this equipment when the

traﬃc situation permits.

#

If you cannot be sure of this, stop the

vehicle whilst paying attention to road

and traﬃc conditions and operate the

equipment with the vehicle stationary.

You must observe the legal requirements for the

country in which you are currently driving when

operating the multimedia system.

1

Touch Control and control panel for the MBUX

multimedia system

MBUX stands for Mercedes-Benz User Experi-

ence.

F206 0105 02

MBUX multimedia system

461

Numerous application, online services, services

and apps are available for you. These can be

called up via the home screen.

With the global search, you can search on the

home screen via categories, e.g. in the navigation,

and on the internet.

and traﬃc conditions and operate the

equipment with the vehicle stationary.

You must observe the legal requirements for the

country in which you are currently driving when

operating the multimedia system.

You can conveniently call up your favourites using

the ß button on the steering wheel. Quick-

access in the home screen and in the applications

serve to select functions more quickly.

Anti-theꢀ protection

This device is equipped with technical provisions

to protect it against theꢀ. More detailed informa-

tion about anti-theꢀ protection can be obtained at

a qualiﬁed specialist workshop.

*

NOTE Increased surface temperature due

to direct sunlight on the central display

If you use the learning function of the multimedia

system, you will receive suggestions during opera-

tion of the most probable navigation destinations,

media sources, radio stations and contacts. The

conﬁguration of the suggestions is completed in

the system settings. You can compile your user

proﬁle from various vehicle settings and settings

of the multimedia system. Some functions and

services are protected by a PIN. You can teach in

biometric procedures to identify yourself with

these instead of the four-digit Mercedes me PIN.

The Notiﬁcations Centre collects incoming notiﬁ-

cations, e.g. about an available soꢀware update.

Depending on the type of notiﬁcation it oﬀers var-

ious actions. The call is made in the home screen

via the Control Centre.

The surface of the central display is very dark.

If the display is exposed to direct sunlight, the

surface can become very hot.

Overview of the MBUX multimedia system

&

WARNING Risk of distraction from infor-

mation systems and communications

equipment

#

If the central display has been exposed

to direct sunlight, allow it to cool down

before touching it for a long time.

If you operate information systems and com-

munication devices integrated in the vehicle

when driving, you could be distracted from the

traﬃc situation. This could also cause you to

lose control of the vehicle.

#

Only operate this equipment when the

traﬃc situation permits.

#

If you cannot be sure of this, stop the

vehicle whilst paying attention to road

F206 0105 02

MBUX multimedia system

462

a Switches sound on or oﬀ

ø Adjusts the volume

Ü Switches the MBUX multimedia system

on or oﬀ, switches the central display oﬀ

a Switches sound on or oﬀ

ø Adjusts the volume

%

Alternatively, the MBUX voice assistant allows

voice dialogue. Operation with natural speech

starts aꢀer the wake-up call "Hey Mercedes"

(/ page 452). You can start voice navigation,

for example, with the input of a three-word

address from what3words.

1

Touch Control and control panel for the MBUX

multimedia system

MBUX stands for Mercedes-Benz User Experi-

ence.

• Operates Touch Control (/ page 468)

Central display with touch functionality

• Home screen overview (/ page 467)

• Operates the touchscreen (/ page 469)

Switch panel with:

Numerous application, online services, services

and apps are available for you. These can be

called up via the home screen.

You can conveniently call up your favourites using

the ß button on the steering wheel. Quick-

access in the home screen and in the applications

serve to select functions more quickly.

If you use the learning function of the multimedia

system, you will receive suggestions during opera-

tion of the most probable navigation destinations,

media sources, radio stations and contacts. The

conﬁguration of the suggestions is completed in

the system settings. You can compile your user

Mercedes-AMG vehicles

Touch Control and control panel for the MBUX

multimedia system

MBUX stands for Mercedes-Benz User Experi-

ence.

• Operates Touch Control (/ page 468)

Central display with touch functionality

• Home screen overview (/ page 467)

• Operates the touchscreen (/ page 469)

Switch panel with:

1

2

3

2

3

ú Fingerprint sensor

Ü Switches the MBUX multimedia system

on or oﬀ, switches the central display oﬀ

ú Fingerprint sensor

F206 0105 02

MBUX multimedia system

463

proﬁle from various vehicle settings and settings

of the multimedia system. Some functions and

services are protected by a PIN. You can teach in

biometric procedures to identify yourself with

these instead of the four-digit Mercedes me PIN.

The Notiﬁcations Centre collects incoming notiﬁ-

cations, e.g. about an available soꢀware update.

Depending on the type of notiﬁcation it oﬀers var-

ious actions. The call is made via the Control

Centre.

The zero layer provides you with dynamic content

from the MBUX multimedia system and is used to

quickly access and control the applications you

use. When you select © on the central display,

the digital map with the applications appears in

the lower display area. Compared to the home

screen with a classic menu, the steps required to

call up the applications are reduced. You can

switch between the zero layer and the home

screen with a classic menu.

The applications can be hidden from the display

area and shown again.

The zero layer provides the following modules and

applications:

A mobile phone must be connected to the

MBUX multimedia system for the phone to be

displayed.

Active applications

The lower display area shows an active mas-

sage programme, for example.

R

Suggestions

Suggestions are displayed on the lower display

area based on context and your user behav-

iour. Here are a few examples:

With the global search, you can search on the

home screen via categories, e.g. in the navigation,

and on the internet.

-

Latest calls

-

Active massage programmes

-

Vehicle functions

Anti-theꢀ protection

R

Navigation module

This device is equipped with technical provisions

to protect it against theꢀ. More detailed informa-

tion about anti-theꢀ protection can be obtained at

a qualiﬁed specialist workshop.

-

Online voice applications

In the expanded view you can, for example,

display the route overview, switch on the dis-

play of traﬃc information and make settings

for View (map), Messages & tones, Route.

The applications are ﬁrst displayed in a reduced

view. By tapping on them, you can operate them

or open the associated menu (expanded view).

A long press on a suggestion opens a context

menu in which further functions are available.

The learning function can be switched on and oﬀ

for the options (/ page 488).

R

Entertainment (media, radio) and telephone

When the lower display area is shown, the

entertainment sources are always displayed.

Zero layer

▌Function of the zero layer

%

Your soꢀware can be upgraded to a more cur-

rent version at a later date.

F206 0105 02

MBUX multimedia system

464

R

▌Overview zero layer

Active applications

e.g. a massage programme

Telephone 7

Entertainment sources 8

Online voice applications

4

5

6

7

Status line

Calls up user proﬁle settings

Content sharing menu (if available)

Telephone

Requirement for phone: the mobile phone is

connected to the MBUX multimedia system.

Digital map and user-speciﬁc applications (exam-

ple)

R

8

9

The lower display area can be hidden and shown

(/ page 465).

Entertainment sources (media, radio)

©

Press brieﬂy: shows all applications

(/ page 465)

Press and hold: calls up the home screen with

classic menu (/ page 467)

Information about entertainment sources

You can operate the applications in the reduced

view or in the menu (expanded view)

(/ page 465).

A

Route monitor

e.g. route list, lane recommendations, 3D

image of the upcoming driving manoeuvre

Examples:

R

Control a media source, e.g. pause/play, next

track, set a station

R

The zero layer shows the digital map and the user-

speciﬁc applications.

Select tracks from the current playlist or sta-

tions from the station list

R

The following user-speciﬁc applications are dis-

Select a media source

The media source must be connected to the

MBUX multimedia system.

1

2

Navigation module (reduced view)

Enters a destination (/ page 37)

Searching for parking

played in the lower display area:

R

Suggestions

Requirement: suggestions are activated

(/ page 488).

3

Calls up the Control Centre (pull the bar

down)

F206 0105 02

MBUX multimedia system

465

Information about the telephone

To use the functions, the mobile phones must be

connected to the MBUX multimedia system.

Requirement for suggestions: the Calls & mes-

sages option is activated in the suggestions.

Information about active applications

The following functions are available:

The suggested voice applications are made availa-

ble online and are based on your previous voice

inputs.

R

Operating the massage programme

Examples:

Suggestions for comfort and vehicle functions as

well as navigation

Requirement: the Comfort, Vehicle and Naviga-

tion options are activated in the suggestions.

R

What will the weather be like tomorrow?

Examples:

R

Play the messages.

R

Answer a call and call a missed call

R

Start geoquiz.

The missed calls are displayed for the mobile

phones connected to the MBUX multimedia

system.

Display contacts and call list and call a con-

tact

Use voice functions

Suggest contacts

The contacts are suggested for the mobile

phones connected to the MBUX multimedia

system. No contacts are suggested for the

mobile phones that are linked to another user

proﬁle.

Write messages to contacts (suggestion)

Connect a device via the device manager (sug-

gestion)

R

Open the garage door.

Operating the massage programme

For example, the multimedia system suggests

a programme at a certain time.

Opening the boot lid

Requirement: the vehicle is equipped with

boot lid convenience closing.

Making heating settings

Activating/deactivating Parking Assist

PARKTRONIC

▌Calling up and operating the zero layer

R

Calling up the zero layer

R

When the vehicle has been switched on, the zero

layer is displayed with the digital map. Navigation

is active.

R

#

From another application: press the © but-

ton on the right side of the steering wheel.

R

or

#

R

Selecting previous destinations and destina-

tions from favourites

Tap on ©.

Operating applications in the reduced view (exam-

ples)

R

Suggestions for online voice applications

Requirement: the Online voice services option is

activated in the suggestions.

#

Media: to play the previous or next track, tap

û or ü.

F206 0105 02

MBUX multimedia system

466

#

To answer a call or call a missed call: tap on

the contact.

Aꢀer the connection has been established,

the call functions are available.

or

#

2

3

4

Destination

Searches for a ﬁlling station

Switches traﬃc information display on or oﬀ

Press the © button on the steering wheel

on the right.

Navigation module (expanded view)

#

Tap on the navigation module (/ page 464).

Select Route in the lower menu bar.

#

To end a call: tap on the contact again.

To reply to message: tap on a message and

dictate the message via the MBUX Voice

Assistant.

To start a massage programme: tap on the

application and start the massage pro-

gramme.

To select a previous destination: tap on the

application and select one of the previous

destinations.

To select a destination from the favourites: tap

on the application and select the destination.

Operating a menu in the lower display area (exam-

ple: active massage programme)

#

Hiding and showing the display area with applica-

tions

1

2

Selects a massage programme

Starts/stops a massage program for the

driver

#

To hide: pull the applications down.

To show: pull the bar above © upwards.

#

Example: route guidance is active

Traﬃc event on the route

or

1

#

Select ©.

Distance from current vehicle position and

remaining driving time

F206 0105 02

MBUX multimedia system

467

Switching between zero layer and home screen

with classic menu

Home screen overview

3

4

Starts/stops a massage program for the front

passenger

Sets the massage programme intensity for the

driver's or front passenger seat

#

Long press on ©.

The home screen with classic menu is shown.

#

To return to the zero layer: press and hold on

©.

#

Tap on the application.

The expanded view of the application is dis-

played.

#

To close the menu: select G.

Opening and closing the context menu for a sug-

gestion

#

Press and hold on a suggestion.

The context menu opens and shows the Do

not suggest option, for example.

#

To close: swipe downwards.

Removing a suggestion from the display area

1

2

Status line

Calls up user proﬁle settings and switches

user

#

Swipe the suggestion upwards.

Showing all applications

3

4

5

6

#

Using the global search

Calls up the Control Centre: pull the bar down

Calls up favourites

Press © brieﬂy.

Available applications are displayed. The

global search is available.

#

To hide applications: brieﬂy press © again.

Displays in the status line

F206 0105 02

MBUX multimedia system

468

Touch Control

7

8

9

Calls up an application

Quick-access to application

Global menu

▌Operating Touch Control (MBUX multimedia

system)

G Calls up previous menu

screen and zero layer

û Previous track or previous radio station

ü Next track or next radio station

%

During a telephone call, the call duration is

Mercedes-AMG vehicles

Touch Control

=9Ì: Swipe in the direction

of the arrow (navigate)

a Press (conﬁrm)

G Returns to the previous display

6 Makes or accepts a call

displayed in global menu 9.

1

2

Alternatively, to switch between the home screen

and the zero layer, press and hold the © but-

ton on the steering wheel on the right.

The following functions are called up in the Con-

trol Centre:

3

4

5

6

R

Notiﬁcations Centre

Favourites

Vehicle quick-access

R

~ Rejects or ends a call

R

To increase volume: swipe upwards

To reduce volume: swipe down

8 To switch oﬀ the sound: press

F206 0105 02

MBUX multimedia system

469

#

▌Setting acoustic operational feedback for all

control elements

To enter characters with the keypad: tap on a

button.

7

8

ß Calls up favourites

£ Starts the MBUX voice assistant

Multimedia system:

Single-ﬁnger swipe

#

%

To operate Touch Control 2 in the most

eﬀective way, use the tip of your thumb if pos-

sible.

4

5

©

Settings

System

Acoustic feedback

To navigate in menus: swipe up, down, leꢀ or

right.

To move the digital map: swipe in any direc-

tion.

To use handwriting to enter characters: write

the character with one ﬁnger on the

touchscreen.

5

Control elements

The function is supported by the selection in a

list.

#

You can navigate through menus and lists via the

touch-sensitive surface of Touch Control 2 using

a single-ﬁnger swipe, for example:

#

Set Off, Unleaded or Loud.

#

If the function is activated you will hear a click-

ing sound when selecting control elements or

when scrolling in a list. When the beginning or

end of the list is reached you will hear another

clicking sound.

#

To enter a character: select a character using

the keyboard and press on Touch Control 2.

To select a menu option: scroll in a list and

press Touch Control 2.

To move the digital map: swipe in any direc-

tion.

#

Two-ﬁnger swipe

#

To zoom in and out of the map: move two ﬁn-

gers together or apart.

To enlarge or reduce the size of a section of a

website: move two ﬁngers together or apart.

To turn the map: turn anti-clockwise or clock-

wise using two ﬁngers.

#

Touchscreen

▌Setting the sensitivity for Touch Control

Multimedia system:

▌Operating the touchscreen

#

Tapping

4

5

©

Settings

System

#

To select a menu item or entry: tap on a sym-

bol or an entry.

5

Control elements

Touch Control sensitivity

Three-ﬁnger swipe

#

5

To call up the home screen: swipe up with

three ﬁngers in an application.

#

To increase the map scale: tap twice quickly

with one ﬁnger.

#

Select Fast, Medium or Slow.

#

To reduce the map scale: tap with two ﬁngers.

F206 0105 02

MBUX multimedia system

470

Touching, holding and moving

ports you with discreet tactile aids and pres-

sure resistances.

digit number is not required to activate services

and functions with personal content.

The ﬁngerprint sensor must be set up before use

(/ page 472).

#

To move the map: touch the touchscreen and

move your ﬁnger in any direction.

#

Overview of the ﬁngerprint sensor

To set the volume on a scale: touch the

%

touchscreen and move the ﬁnger to the leꢀ or

The ﬁngerprint sensor stores only a data

right.

model and no image of the ﬁngerprint. The

data model is only processed in the vehicle

and is not transmitted from the vehicle.

Touching and holding

#

To save the destination in the map: touch the

touchscreen and hold until a message is

shown.

User

▌Notes on user proﬁles

#

To call up a global menu in the applications:

touch the touchscreen and hold until the

&

WARNING Risk of becoming trapped dur-

ing adjustment of the driver's seat aꢀer

calling up a driver proﬁle

Options menu appears.

▌Setting haptic operation for the touchscreen

Multimedia system:

Selecting a user proﬁle may trigger an adjust-

ment of the driver's seat to the position saved

under the user proﬁle. You or other vehicle

occupants could be injured in the process.

4

5

©

Settings

System

Touch & feel disp.

5

Control elements

#

Set Off, Unleaded or High.

Fingerprint sensor 1 allows you to conveniently

access protected MBUX multimedia system func-

tions and services. Compared to protection provi-

ded by the Mercedes me PIN, the entry of a four-

If the function is switched oﬀ, all you need to

do is tap the display to make an entry.

If the function is switched on, the entry is

made by pressing the display. The system sup-

#

Make sure that when the position of driv-

er's seat is being adjusted using the mul-

timedia system, no people or body parts

are in the seat's range of movement.

F206 0105 02

MBUX multimedia system

471

%

If one of the pre-requisites listed is missing or

if no user proﬁle has been selected, the data

described in the following section will be

saved in the vehicle as the standard setting.

Standard settings can be changed by all vehi-

cle users.

To access protected content, the Mercedes me

PIN and, depending on the vehicle equipment,

biometric sensors are used.

If there is a risk of someone becoming trap-

ped, immediately stop the adjustment process

by:

%

The security level is set by the multimedia sys-

tem and calculated from the combination of

all sensor inputs. Some security levels cannot

be turned oﬀ.

#

a) Pressing the warning message on the

central display.

or

User proﬁles save personal settings. If the vehicle

is used by several people, a person can change

their proﬁle settings without changing the settings

of other users.

You can individualise a user proﬁle in the vehicle

using the set-up assistant or using the settings in

your user proﬁle. Some settings, e.g. the

Mercedes me PIN and a proﬁle photo are made in

the Mercedes me App or in the Mercedes me Por-

tal.

#

b) Pressing a position button of the

%

When a user proﬁle is activated, the following

personalised comfort systems, for example,

can be adjusted or their settings loaded:

memory function or a seat adjustment

switch in the driver's door.

The adjustment process is stopped.

R

Seat

R

Ambient light

The driver's seat is equipped with an anti-entrap-

ment feature.

If the driver's door is open, the driver's seat will

not be set aꢀer calling up the driver's proﬁle.

R

Outside mirrors

R

Roller blinds

R

Climate control settings

%

If the user proﬁle is downloaded while travel-

ling, user proﬁles are not set up using the set-

up assistant.

▌Overview of user proﬁles

If the user proﬁle is activated when driving,

the driver's seat position will not be adjusted.

Requirements for use

R

You have a Mercedes me user account.

User-speciﬁc content and applications with per-

sonal data are protected by diﬀerent levels of

security (/ page 472).

User-speciﬁc content

Depending on the vehicle equipment you can, as

a user, save the following settings, for example:

R

You have a Mercedes me PIN.

R

You have agreed to the terms of use.

R

Driver's seat, steering wheel and mirror set-

tings

The vehicle is linked to a Mercedes me user

account.

F206 0105 02

MBUX multimedia system

472

#

R

Climate control

Ambient light

Radio (including station list)

Suggestions and favourites

Follow the steps in the Mercedes me App.

The vehicle is connected with your Mercedes

me user account. This automatically creates

your user proﬁle in the vehicle.

You will be informed when your user proﬁle is

available.

When the vehicle is stationary, the set-up

assistant starts automatically aꢀer user selec-

tion.

The following user-speciﬁc content and applica-

tions are protected, for example:

R

User selection and user proﬁle settings

R

Biometric sensors

The teaching-in of biometric sensors

For teaching in and editing biometric recogni-

tion see the following section.

You can watch an animation on this topic via the

following link:

▌Adding a user

R

Suggestions

Requirements

The data and determination of the most prob-

able navigation destinations, media sources,

radio stations, contacts and messages.

ENERGIZING COACH

The recorded health data and its evaluation.

In-Car Oﬃce

The calendar, the tasks and the e-mails.

Parking service

The payment transactions.

%

When the user has been added, they can be

R

The vehicle is stationary.

selected (/ page 474).

Multimedia system:

▌Selecting user options

Multimedia system:

R

4

5

©

f

Select user

4

5

©

f

Settings

#

Select f Add user.

R

A QR code is loaded.

Protecting user-speciﬁc content and applications

If you add a new user, access protection is

already activated for the user proﬁle. The

Mercedes me PIN and, depending on the vehicle

equipment, biometric sensors are available for

access. Biometric sensors in the vehicle must be

taught in. The authentication process then takes

all taught-in and available sensors into account.

Scan the displayed QR code with the

Mercedes me App or any QR code scanner on

a mobile device. If the Mercedes me App is

not yet installed on your mobile device, you

will be directed to the store of your mobile

device.

R

Mercedes me Store

The purchase of services.

System activations of paid vehicle functions

R

F206 0105 02

MBUX multimedia system

473

%

In the following cases you will be prompted for

authentication or re-authentication using a sensor

or the Mercedes me PIN:

Please note that authentication is necessary

for several functions such as In-Car Oﬃce and

cannot therefore be completely switched oﬀ.

Setting up voice recognition

#

Speak the sentence shown on the central dis-

play and follow the voice assistant's instruc-

tions.

R

When selecting a protected user proﬁle

Setting up and editing biometric recognition

The biometric data models are saved in the sen-

sors in the vehicle. If recognition has been set up,

this sensor serves as a contributory factor for

authentication on the multimedia system.

If the voice recognition was successful, a mes-

sage appears on the central display. You can

unlock your user proﬁle.

R

When calling a function requiring special pro-

tection

R

If biometric sensors provide insuﬃcient or

contradictory information

%

Avoid background or disturbing noises during

voice recognition.

#

Select Protect content.

R

If the multimedia system no longer trusts a

sensor

#

Deleting biometric data

Select Fingerprint recognition or Voice recog-

nition.

#

R

If the seat belt buckle and the door are

Tap on E , for example, behind Fingerprint

recognition.

opened at the same seat and a function

requiring special protection is called up

%

If necessary, authenticate yourself on the mul-

timedia system.

#

Select Yes.

R

When the vehicle is locked from outside

Setting up ﬁngerprint recognition

#

Calling up the set-up assistant

#

Select Protect content.

Place and liꢀ your ﬁnger several times on the

ﬁngerprint sensor under the touchscreen

(/ page 470).

The ﬁnger is scanned. If the scanning proce-

dure is successful, a message appears on the

central display. You can unlock your user pro-

ﬁle and protected applications with your ﬁnger

print.

#

Select Profile.

#

Switch Access protection on or oﬀ.

#

Select Set-up assistant.

%

When access protection is switched oﬀ, your

user proﬁle can be viewed from any seat and

changes can be made.

#

Follow the directions from the set-up assis-

tant.

Changing user name or proﬁle photo

%

Access protection is switched on or oﬀ on a

vehicle-speciﬁc basis.

#

Select Profile.

#

Select Change user name.

F206 0105 02

MBUX multimedia system

474

%

or

#

This resets the contents of the user proﬁle to

If you select Continue without selecting user,

no speciﬁc settings for the user proﬁle are

loaded.

factory settings, but not the vehicle.

Select Profile picture.

#

You can watch an animation on this topic via the

following link:

Enter the user name or select a user image.

#

Select Finished.

▌Synchronising user proﬁles

%

▌Selecting a user

Multimedia system:

You can store your photo in the Mercedes me

user account using the app or in the portal.

The photo will then be shown in the vehicle. In

the vehicle itself, you can select other sample

images instead of the photo.

Requirements:

R

You have a Mercedes me user account.

4

5

©

f

R

The vehicle is connected with your Mercedes

me user account.

%

When you call up your driver proﬁle, the driv-

er's seat and the steering wheel can be set.

Multimedia system:

Deleting a user proﬁle

#

You can cancel the setting process with the

following actions:

4

5

©

f

Settings

Select Profile.

5

Synchronisation

#

R

Select Remove.

Press Tap here to cancel. message on the

central display.

#

Allow synchronisation .

#

Select Remove user profile.

When the vehicle is switched on or oﬀ, the

data stored in the vehicle is automatically

synchronised with the Mercedes me user

accounts. This synchronization is done for all

user proﬁles and is not proﬁle-speciﬁc.

R

Press one of the seat operating buttons in

%

Your Mercedes me user account and your per-

sonal data will remain within the Mercedes

me ecosystem.

the driver's door.

Select Select user.

Select a user.

#

Resetting the user proﬁle to factory settings

#

or

When requested to do so, authenticate with

the Mercedes me PIN or a taught-in biometric

characteristic.

Select Profile.

#

Select Synchronise now.

#

Select Reset.

Aꢀer selecting this option, the data stored in

the vehicle is synchronised with the Mercedes

me user accounts.

#

Select Yes.

The user proﬁle is loaded and activated.

F206 0105 02

MBUX multimedia system

475

%

Not all user proﬁle functions are available dur- ▌Calling up favourites

Adding a favourite from an application

You can, for example, save a contact (example), or

add an ENERGIZING COMFORT programme.

ing synchronization.

Multimedia system:

4

5

If the personalisation service in the vehicle is

deactivated, only the following user proﬁle

master data is synchronised:

©

ß

#

Select a contact (/ page 555).

#

Alternatively, in the home screen pull down

bar 4 in the centre of the status line

(/ page 467).

#

Press on a telephone number until a menu is

shown.

R

Proﬁle name

#

R

Proﬁle image

Mercedes me PIN

#

Select Save as favourite.

Select ß in the Control Center.

The contact is added as a favourite.

R

▌Adding favourites

Multimedia system:

▌Renaming favourites

Multimedia system:

Favourites

4

5

©

ß

4

5

©

ß

▌Overview of favourites

Selecting favourites from categories

#

Press on a favourite until a menu is shown.

Select Rename.

Favourites oﬀer you quick access to frequently

used applications. 100 favourites are available in

total.

You can select favourites from categories or you

add favourites directly from an application.

Select r.

#

Select W Create new favourite.

Enter the name.

Save the names.

#

Select the category.

Select a favourite.

The favourite is stored at the next available

position.

If all positions in the favourites are taken, con-

ﬁrm the message shown.

A list shows all the favourites.

#

▌Moving favourites

Multimedia system:

4

5

©

ß

#

Press on a favourite until a menu is shown.

Select Move.

#

Select a favourite to be overwritten.

F206 0105 02

MBUX multimedia system

476

#

Move the favourite to the new position.

Tap on ø.

The following notiﬁcation types are available for

you:

#

R

Navigable destinations and routes

▌Deleting favourites

Multimedia system:

R

Messages (text messages)

R

Calendar entries and reminders, e.g. from In-

Car Oﬃce

4

5

©

ß

#

Press on a favourite until a menu is shown.

Select Delete.

This function is not available in all countries.

R

System information, e.g. Important software

Select Yes.

update available. Confirm to start the

update.

Resetting favourites

#

R

Other notiﬁcations, e.g. from additional online

In the menu, select Reset all favourites .

services that can be subscribed to or emer-

gency reports (e.g. tornado)

#

Select Yes.

The Notiﬁcations Centre is in the Control Center.

Depending on the style set, newly received notiﬁ-

cations are shown using a coloured dot.

Notiﬁcations are normally brieﬂy shown as they

are received. If you take no action, these are

stored for future access in the Notiﬁcations

Centre.

The notiﬁcations are sorted chronologically. The

most recent notiﬁcations are at the top.

Notiﬁcations Centre

Example of a message

1

2

3

4

5

6

Calls up the Notiﬁcations Centre

Symbol for a pinned notiﬁcation

Time message received

Calls up the settings

Deletes notiﬁcations

Display for available actions

▌Overview of the Notiﬁcations Centre

The following communications are collected in the

Notiﬁcations Centre:

R

Communications which are generated by the

vehicle or from the multimedia system.

R

Communications which are received through

the use of services.

F206 0105 02

MBUX multimedia system

477

R

▌Calling up notiﬁcations

Select the action later aꢀer calling up in the

Notiﬁcations Centre.

7

Description of the notiﬁcation and the issuing

service

Opening the Notiﬁcations Centre

8

9

Symbol for notiﬁcations

Date of the received notiﬁcations

#

Up to two actions available: select the action.

More than two actions available: select q.

In the zero layer pull down bar 3 in the

centre of the status line (/ page 464).

or

Depending on the type of notiﬁcation, up to four

diﬀerent actions are available.

Examples of actions include:

Select the action.

The notiﬁcation is still available.

Close the actions with r.

#

In the home screen pull down bar 4 in the

centre of the status line (/ page 467).

The Control Centre opens.

#

R

Reading aloud

Placing a call

Replying

Calling up a web page

▌Editing notiﬁcations

#

Select 3 in the Control Center.

R

Call up the Notiﬁcations Centre

(/ page 477).

Selecting a notiﬁcation

R

#

If several messages are available swipe up or

down.

R

Conﬁguring settings

#

R

Navigation

Select Z Settings .

Select the service.

Switch the options on or oﬀ.

The following options are available depending

on the service:

#

Select an action.

#

Some notiﬁcations, e.g. a navigation destination,

are stored longer. Therefore, it is not necessary to

carry out available actions directly upon receipt of

the notiﬁcations. A route guidance can be started

at a later time.

You can pin a notiﬁcation so that this is not

deleted automatically aꢀer a certain time. The

notiﬁcation is then denoted by symbol 2.

Closing the Notiﬁcations Centre

#

Select G.

▌Selecting actions for a notiﬁcation

R

Allow notifications

The following options are available:

R

Display in notification centre

R

Select the action directly aꢀer a notiﬁcation is

received and shown.

R

Show notifications

R

Switching Acoustic signals on or oﬀ

F206 0105 02

MBUX multimedia system

478

R

External access

Global search

The prerequisite for this is that the smart sugges-

tions are activated in the user options

(/ page 472).

The option allows an external service

access to speciﬁc data, e.g. the current

vehicle position. The detailed, approved

information is shown with Õ.

▌Global search overview

You can call up the global search on the home

screen. You can input characters using the key-

board or the handwriting recognition. Alterna-

tively, the MBUX voice assistant allows voice

input.

The global search provides search results for the

following categories:

As soon as a letter is entered, you will be shown

the best hits in the All category. You will ﬁnd fur-

ther search results in the individual categories.

Next to the category is the number of results.

Aꢀer selecting a category you can select the

search results within the category. When you

select a search result, a detailed view is opened

depending on the category.

If Allow notifications is switched oﬀ, the

options cannot be selected with the exception

of External access.

Pinning a notiﬁcation

R

Navigation

#

Drag a notiﬁcation to the right on the

touchscreen.

A pin appears.

Tap on the pin.

The notiﬁcation is marked with a pin.

R

Entertainment

▌Using the global search

Multimedia system:

R

Phone, In-Car Oﬃce

#

In-Car Oﬃce is not available in all countries.

4

5

©

ª Search

R

Digital Owner's Manual

In the Suggestions category up to six smart sug-

gestions are displayed, even if no search entry

has been entered yet.

R

Internet

Deleting notiﬁcations

#

Drag a notiﬁcation to the leꢀ on the

touchscreen.

The global search enables you to search for

towns, roads and tourist attractions in the naviga-

tion category, for example.

The global search makes it possible to enter a

three-word address (/ page 511).

#

Enter the search term into the search ﬁeld.

or

#

As soon as a character is entered the All cate-

gory is marked. Up to ten search results per

category are displayed there.

In the other categories suitable search results

for the entered search item are displayed.

Select E.

Select Yes.

All messages are deleted.

#

If the search ﬁeld is empty, you will ﬁrst see smart

suggestions in the Suggestions category.

F206 0105 02

MBUX multimedia system

479

%

Alternatively, the MBUX Voice Assistant allows Switching the sound for the MBUX multimedia

voice input using p or you switch to the

handwriting recognition v (/ page 482).

system on or oﬀ

#

To end the search: select a.

To show search results for a category: select a

category.

#

To accept the search result: select the search

result.

An action starts, e.g. a radio station is set or a

detailed view is displayed, e.g. for a contact.

On the steering wheel

On the central display control panel

#

To switch oﬀ: press button 1.

The current audio source is muted.

The 8 symbol appears in the status line of

the central display.

If you are listening to a radio station, for example,

and switch oﬀ the sound then all media sources

will be muted.

F206 0105 02

MBUX multimedia system

480

Traﬃc and navigation announcements can still be

heard in this case. The MBUX voice assistant and

telephony are also not aﬀected.

Setting the volume of the MBUX multimedia sys-

tem

Setting with the button

Switching on

#

Press button 1 again.

or

#

Set the volume.

or

#

The media source changes.

On the steering wheel

On the central display control panel

#

Press ± or q 1.

or

#

Swipe across button 1.

The volume of the current audio source in the

foreground is set.

F206 0105 02

MBUX multimedia system

481

#

R

Using the controller, the volume is adjusted for

the following groups:

Select Audio.

The handwriting recognition read-aloud func-

tion is activated.

Select a volume setting.

R

Entertainment

Enter the characters on the Touch Control or on

the touchscreen. Character input can be started

with a control element and resumed with another.

%

The volume can be set for all groups except

the entertainment volume.

Set the volume.

R

Ringtone

R

Calls, for example phone calls

#

When the keypad is shown, enter the charac-

ters by swiping and pressing on the Touch

Control or by tapping on the touchscreen.

R

Voice output, for example MBUX voice assis-

tant

The following settings are also available in the

Assistance menu:

R

Navigation announcements

R

Switching the navigation announcements on

or oﬀ during a phone call.

Reducing the entertainment volume while a

navigation announcement is being issued.

or

#

%

If you set the volume of the voice output to

"0", for example, a minimum volume is auto-

matically set when the MBUX voice assistant

is next called up. The entertainment volume is

automatically adjusted aꢀer the multimedia

system is restarted.

If handwriting recognition has been selected,

R

write the characters on the touchscreen.

Examples for character input include the global

search, entering a navigation destination or the

renaming of a favourite, for example.

The touchscreen supports character input with

the following functions:

Entering characters

▌Using the character input function

Setting in the menu

#

the steering wheel.

Requirements:

R

Handwriting recognition oﬀers character sug-

gestions.

If the read aloud function is activated for

handwriting recognition then the entered char-

acters are read aloud.

For the handwriting recognition read-aloud

function: the MBUX multimedia system is

equipped with the MBUX voice assistant.

The read-aloud function is available for the

selected system language.

or

R

#

R

The home screen appears.

#

Select Settings.

#

Select System.

F206 0105 02

MBUX multimedia system

482

▌Entering characters on the touchscreen

6

7

8

9

Deletes the last character entered

Hides the keypad

Switches to handwriting recognition

Starts the MBUX voice assistant

(/ page 452)

Requirements:

R

If you wish to have the character input read

aloud: the read aloud function of the handwrit-

ing recognition is switched on (/ page 483).

A

B

C

Sets the written language

Switches to digits and special characters

Switches to upper-case or lower-case letters

R

An online connection is required for some

functions.

#

Example: call up the navigation and enter a

destination address (/ page 37).

#

Brieﬂy press on a character.

The character is entered in input line 1.

#

Resume character input.

%

The available editing functions depend on the

editing task, the language set and the charac-

ter level.

Example: character input with the keypad

Input line with current entry

Search result

Selects destination input, displays further

destination inputs with double arrow

1

2

3

Entering alternative characters

#

Press and hold on a character.

4

5

#

Deletes an entry

Adopts the search result in the input line and

continues the search

Select the character.

Ending character input

#

Hide keypad 7.

F206 0105 02

MBUX multimedia system

483

Multimedia system:

6

7

8

Enters a space

Accepts an entry

Writing area

4

5

©

Settings

System

5

Keyboards and handwriting

Setting the keyboard language

If available, the p symbol allows you to change

to voice input.

#

Select Keyboard languages.

#

When the keyboard is displayed, select v.

#

Select one or more keyboard languages.

#

Write the character with one ﬁnger on the

Setting the writing speed

touchscreen. The letters can be written next

to each other or above each other.

The character is entered in input line 1. Sug-

gestions are shown in 2.

#

Select Handwriting recognition.

#

Select an option, e.g. Medium.

Activating the read-aloud function

#

Select one of the suggestions.

#

Select Handwriting recognition.

#

If available, display additional suggestions with

q or r.

#

Activate D Read out.

The letter that your write on the touchscreen

is read aloud.

Example: entering characters with handwrit-

ing recognition

#

To end character entry: press brieﬂy on G.

1

2

3

4

Input line

Shows suggestions during input

Deletes an entry

Last character entered

Pressing and holding deletes the entry

Switches to input using the keyboard

▌Setting the keyboard and handwriting recogni-

tion for character entry

Activating handwriting recognition on the key-

board

#

Select Handwriting recognition.

Requirements:

R

The read-aloud function is available for the

selected system language.

#

Activate D Handwriting recognition.

You can write characters directly on the key-

board.

5

F206 0105 02

MBUX multimedia system

484

Deleting the user dictionary

Time and date

▌Setting the time and date format

The user dictionary learns from your inputs and

oﬀers suggestions during character input. You can

reset the user dictionary.

Multimedia system:

▌Setting the time zone

Multimedia system:

4

5

©

Settings

System

5

Time and date

Set format

4

5

©

Settings

System

#

Select Reset my dictionary.

#

5

Select a time and date format.

Time and date

#

Select Yes.

#

Select Time zone.

▌Setting the time and date manually

The list of countries is displayed.

Requirements:

System settings

Display

%

If there are several time zones available in a

country, these will be shown aꢀer the country

is selected.

R

The vehicle does not have satellite reception.

Multimedia system:

▌Conﬁguring display settings

4

5

#

©

Settings

System

Select a country and, if required, a time zone.

The time zone set is displayed aꢀer Time

zone.

Multimedia system:

5

Time and date

4

5

©

Settings

System

Display

Setting the time

Adjusting the brightness

or

#

Select Set time.

#

Select Display brightness.

Select the Automatic time zone entry from

the country list.

#

Set a time.

#

Vehicles with a driver's display and central dis-

play: Adjust the display brightness of the driv-

er's display or central display.

#

The time zone will be set automatically

according to the vehicle location.

Press OK to conﬁrm.

Setting the date

%

The Automatic time zone option is available

for vehicles with satellite reception.

#

Select Set date.

#

Select a date.

#

Press OK to conﬁrm.

F206 0105 02

MBUX multimedia system -> Overview and operation for Your Mercedes C Class 4 Door 2023

Popular Manuals