MBUX Voice Assistant for Your Mercedes C Class 4 Door 2023

MBUX Voice Assistant  
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Notes on operating safety  
Operation  
Function of the MBUX voice assistant  
Press the £ button on the multifunction  
steering wheel.  
A wave appears in the MBUX multimedia sys-  
tem. The dialogue can be started.  
For your own safety, always observe the following  
points when operating mobile communications  
equipment and especially your voice control sys-  
tem:  
You can watch an animation on this topic via the  
following link:  
For the dialogue with the MBUX voice assistant,  
you can use complete sentences of colloquial lan-  
guage as voice commands. Voice activation can  
also be combined directly with a voice command,  
e.g. Hey Mercedes, how warm is it outside?  
Using the MBUX Voice Assistant, vehicle func-  
tions and various areas of the MBUX multimedia  
system can be operated by voice input, e.g. Navi-  
gation or Telephone. The MBUX voice assistant is  
operational about half a minute aꢀer switching on  
the vehicle and can be operated from all seats  
(depending on the optional equipment).  
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Observe the legal requirements for the coun-  
try in which you are driving.  
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If you use the voice control system in an emer-  
gency your voice can change and your tele-  
phone call, e.g. an emergency call, can  
thereby be delayed.  
Interrupting the dialogue  
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During the dialogue say Pause.  
The dialogue is interrupted.  
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Familiarise yourself with the voice control sys-  
tem functions before starting the journey.  
Conducting a dialogue  
Requirements:  
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Say Hey Mercedes to continue the dialogue.  
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The voice control system does not replace  
the Owner's Manual.  
Correcting an entry  
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Voice activation is activated in the multimedia  
system (/ page 453).  
The answers from the voice control system do  
not provide the complete scope of informa-  
tion contained in the Owner's Manual. The  
voice control system also does not give  
detailed warning or damage information.  
Therefore read the Owner's Manual so that  
you are fully informed about the functions and  
the safe operation of the vehicle.  
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During the dialogue say Correction.  
or  
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For corrections during output, the Voice  
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Interrupt the system's voice output.  
barge-in option must be activated in the multi-  
media system (/ page 453).  
Changing dialogue level  
Starting a dialogue  
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During the dialogue, say Back.  
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Say Hey Mercedes to activate the MBUX voice  
assistant.  
The MBUX voice assistant jumps back to the  
previous dialogue step.  
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During the dialogue, say From the beginning  
again.  
The MBUX voice assistant jumps to the high-  
est dialogue level.  
Digital Owner's Manual: say Show me the  
Owner's Manual.  
The full extent of the Digital Owner's Manual is  
available on the central display when the vehi-  
cle is stationary.  
Information on the language setting  
You can change the language of the MBUX voice  
assistant via the system language settings  
(/ page 488). If the set system language is not  
supported by the MBUX voice assistant, English  
will be selected.  
Navigating in the selection list  
If a voice command does not achieve a clear  
result, a selection list is shown.  
Overview of the operable functions of the MBUX  
voice assistant  
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Say the line number or the content to select  
an entry or to have further details shown.  
Say Next page or Previous page to browse  
the selection list.  
Setting functions of MBUX voice assistant using  
the multimedia system  
You can use the MBUX voice assistant to operate  
the following functions depending on the vehicle  
equipment:  
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Multimedia system:  
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Settings  
System  
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Telephone  
Text message and e-mail  
Navigation  
Radio and media  
Vehicle functions  
Online functions  
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Calling up help  
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Voice assistant  
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For information about the MBUX voice assis-  
tant: say Hey Mercedes, what can you do? .  
Switching voice activation of MBUX voice assis-  
tant on or off  
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Current application: say Help.  
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Select Hey Mercedes.  
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You will receive suggestions and information  
about operation of the MBUX voice assistant  
for the current application.  
When the function is active, the Hey  
Mercedes voice command can activate the  
dialogue.  
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Full functionality of the voice control system is  
only available for you with activation of online  
voice control (/ page 453).  
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Specific function: call up the voice command  
Switching direct commands on or off  
for the required function, for example with  
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Hey Mercedes, I need help with the radio.  
Select Z.  
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Activate or deactivate the function.  
If the function is active, some commands can  
be used without Hey Mercedes, for example  
Next track.  
Activating or deactivating online voice control  
be operated from all seats, depending on the  
equipment installed. The system recognises  
from which seat the command was spoken  
and performs actions according to the seat  
position.  
When a dialogue is ended, the MBUX voice  
assistant continues to be active for as long as  
the wave is displayed in the multimedia sys-  
tem. You can say another voice command  
without saying Hey Mercedes.  
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Online voice control is activated at the fac-  
tory.  
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Select Online recognition.  
Switching voice activation for individual seats on  
or off  
Activate or deactivate the function.  
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If the function is activated and a Mercedes me  
user account is linked to the vehicle, addi-  
tional results are available through the provi-  
sion of external information, e.g. information  
on POIs. By clicking the symbol in the wave,  
more information about the online voice con-  
trol can be displayed.  
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Select Z.  
Switch the function for the desired seats on or  
off.  
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Using the direct command Change language  
to English, the system language can be  
changed to English without Hey Mercedes.  
Direct commands must be activated for this.  
If a user profile has been stored and is active,  
the MBUX voice assistant can make sugges-  
tions based on the habits of the user. If the  
voice commands are not clear, the system  
selects an action. The action can be corrected  
with a new voice command.  
Switching voice interruption on or off  
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Select Further settings.  
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Select Voice barge-in.  
If the function is active, a command can be  
interjected during voice output of the system.  
Activating or deactivating contacts for online use  
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Select Contact upload for online recognition.  
When the function is active, contacts will be  
found more easily and accurately using voice  
input.  
Switching proactivity on or off  
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Select Further settings.  
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Select the desired situation, e.g. Activate  
Using MBUX voice assistant effectively  
Notes on optimum use of MBUX voice assistant  
your profile or Don't forget your phone.  
When the function is active, the voice assis-  
tant proactively provides information in spe-  
cific situations.  
Say Hey Mercedes, load my personal profile,  
to activate the profile. The user's voice must  
first be learned by the system and assigned to  
a profile.  
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The MBUX voice assistant is operational half a  
minute aꢀer switching on the vehicle and can  
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Further information on user profiles  
(/ page 472).  
When online voice control is active, additional  
functions are available such as:  
Essential voice commands  
Notes on voice commands  
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Weather  
With the MBUX voice assistant, incoming calls  
can be accepted or rejected without the key-  
word Hey Mercedes.  
It is not necessary to use exact voice commands  
to call up a specific function. The MBUX voice  
assistant also understands you when you use your  
colloquial speech. Some examples are listed  
below. For some languages however these exam-  
ples are only available to a limited extent.  
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General knowledge  
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Public holidays and school holidays  
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Smarthome  
Messages  
Time, date and time zones  
Pocket and currency calculator  
Football results and fixture lists  
Share prices  
Calendar  
ChitChat  
Horoscope  
Geo Quiz  
Information on the MBUX online voice assistant  
The online voice control facilitates recognition  
and thanks to external information makes addi-  
tional results available.  
Therefore, Mercedes-Benz recommends that you  
activate online voice control (/ page 453).  
Examples of voice commands:  
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Navigation (/ page 455)  
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Telephone (/ page 456)  
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Radio and TV (/ page 456)  
You will need a Mercedes me user account for  
this. If you do not yet have a user account you  
have to create one and connect it with your vehi-  
cle (/ page 574).  
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Media player (/ page 456)  
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Messages (/ page 456)  
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Vehicle functions (/ page 457)  
Then call up your Mercedes me user account. The  
Mercedes me services are shown and can be acti-  
vated (/ page 575).  
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Online functions (/ page 458)  
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The availability of these functions is country  
and equipment-dependent.  
Text content is taken from Wikipedia in  
accordance with the CC BY-SA 3.0 licence.  
Examples of navigation voice commands  
By clicking on the symbols displayed in the wave,  
further information on the online status is dis-  
played.  
You can operate the navigation system using the  
MBUX voice assistant. The following list offers just  
a small selection of the possible navigation com-  
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Accept call  
Reject call  
Search for the contact Peter Miller.  
Switch to address book  
Show me the incoming calls.  
Switch the phone  
mands. You will receive additional suggestions if  
Examples of media voice commands  
you say Help for navigation.  
You can operate connected media sources and  
online music using the MBUX voice assistant. The  
following list offers just a small selection of the  
possible media voice commands. You will receive  
additional suggestions if you say Help for media  
or Help for player.  
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Drive me home.  
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Where is the nearest service station?  
Is there a service area along the route?  
Set Central Park as intermediate destination.  
Cancel the route guidance.  
Show my last destination.  
I want to buy juice.  
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Play Michael Jackson.  
Examples of radio and TV voice commands  
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Play "Yellow Submarine' by the Beatles.  
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Next track.  
Depending on the vehicle equipment, you can  
operate the radio and TV using the MBUX voice  
assistant. The following list offers just a small  
selection of the possible radio or TV voice com-  
mands. You will receive additional suggestions if  
you say Help for radio or Help for TV.  
Search for a French restaurant in Manhattan.  
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Previous track.  
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Play similar track.  
Examples of telephone voice commands  
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Repeat this track.  
You can operate phones connected with MBUX  
multimedia system the using the MBUX voice  
assistant. The following list offers just a small  
selection of the possible telephone commands.  
You will receive additional suggestions if you say  
Help for phone.  
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Switch on random playback.  
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Play the radio station Heart FM.  
Next station.  
Previous station.  
Show me the list of radio stations  
Save the station  
What am I listening to?  
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Mute the music.  
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Switch to USB.  
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Examples of message voice commands  
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Call Peter Miller on the mobile phone.  
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Messages can be created, edited and listened to  
using the MBUX voice assistant. The following list  
offers just a small selection of the possible mes-  
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Dial 0711 17 0.  
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Call my father.  
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Switch the relaxation function on.  
I would like to set the ambient light to blue  
Switch on the reading lamp.  
Turn off the rear light.  
Open all the windows.  
Switch the driver's display to 3D.  
How fast can I drive here?  
Hey Mercedes, what is DISTRONIC?  
Hey Mercedes, what do I need ESP for?  
Hey Mercedes, what is MBUX?  
sage commands. You will receive additional sug-  
gestions if you say Help for messaging.  
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Write a text message to Jane Doe: When will  
the next meeting take place?  
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Information about operating the systems and  
components installed in the vehicle  
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Show me my new e-mails.  
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Write an e-mail to Jane Doe.  
Hey Mercedes, how do I connect my  
smartphone?  
Hey Mercedes, how can I turn on the  
high-beam headlamps?  
Hey Mercedes, how do I stop the ioniza-  
tion function?  
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Read me my new text messages.  
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Show all new text messages.  
Tell me my next service appointment  
How warm is it outside?  
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Write an e-mail to John Doe in English  
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Information about the vehicle can also be reques-  
ted:  
Examples of vehicle voice commands  
You can also use the vehicle voice commands to  
directly call up the menus for the plug-in hybrid  
settings and operate the corresponding vehicle  
functions.  
You can operate vehicle settings and vehicle func-  
tions using the MBUX voice assistant. The follow-  
ing list offers just a small selection of the possible  
vehicle voice commands.  
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Information about individual items of the vehi-  
cle equipment  
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Hey Mercedes, which massage pro-  
grammes do you have?  
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"Display the energy flow."  
"Switch to charging settings."  
"Activate pre-entry climate control."  
"Where is the nearest charging station?"  
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If no seat is mentioned for commands, the  
action is carried out automatically for the seat  
from which the command was spoken or for  
the function which is closest to that seat.  
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Hey Mercedes, do I have Blind Spot  
Assist?  
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Hey Mercedes, where is the warning tri-  
angle?  
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Switch the seat heating to level 2.  
My feet are cold.  
Start the Refresh programme.  
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"How far can I still drive?"  
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Information about functioning of the systems  
and components installed in the vehicle  
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"Set the departure time to tomorrow morn-  
ing at 8 am."  
What is the price of Mercedes-Benz Group  
shares?  
Let's play Geo Quiz.  
I'm bored.  
Who is the current prime minister?  
What do you know about the Globe Theatre  
in London?  
Who painted the picture "The Scream"?  
What's the status in the Premier League?  
Create a calendar entry tomorrow at 9 am.  
What's my next task?  
Direct command examples  
With direct commands, some functions can be  
operated without first saying the voice command  
Hey Mercedes. To use direct commands, the  
function must be activated in the multimedia sys-  
tem (/ page 453).  
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Examples of online functions  
Depending on the country, language and vehicle  
equipment, additional functions are available  
when online voice control is active. The system  
accesses external information and can, as a  
result, answer general knowledge questions and  
make calculations, for example.  
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Next TV channel  
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Previous TV channel  
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Next radio station  
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Previous radio station  
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Is the sun shining in Manchester?  
Is it raining at my location?  
What are the skiing conditions on the Zugspi-  
tze?  
What's the time in Sydney now?  
In which country do you pay with dollars?  
How many Swiss franks make 25 euros?  
How long now until the holidays?  
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Next station  
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Previous station  
Tell me a joke.  
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Next track  
How many languages do you speak?  
What is your favourite animal?  
Are there any updates?  
Is the light still on in the kitchen?  
Switch off all the devices in my house.  
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Previous track  
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Start dashcam recording  
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Stop dashcam recording  
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Show the map  
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3D map  
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What day is it tomorrow?  
What is 20% of 29?  
What does my horoscope say?  
Please set the temperature in the living  
room to 24 degrees.  
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2D map  
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Align map to north  
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Align map in direction of travel  
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Show all routes  
Show traffic  
Navigate to work  
Navigate home  
Repeat driving instruction  
Cancel route guidance  
Change language to English  
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