Quick start and Tips -> Help in the event of a breakdown for Your Mercedes C Class 4 Door 2023

Quick start and Tips  
55  
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the vehicle brakes are applied heavily from a  
speed of more than 70 km/h to a standstill.  
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Help in the event of a breakdown  
Activating/deactivating the hazard warning lights  
Do not remove the fire extinguisher while  
driving.  
When you pull away again, the hazard warning  
light system will switch off automatically at  
approximately 10 km/h. You can also switch off  
the hazard warning light system using the warning  
lamp button.  
Removing the fire extinguisher  
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WARNING Risk of accident due to an  
incorrectly secured fire extinguisher in the  
driver's footwell  
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Leꢀ-hand drive vehicle: pull tab 1 upwards.  
Right-hand drive vehicle: pull tab 1 down-  
wards.  
A fire extinguisher may impede pedal travel or  
block a depressed pedal.  
This jeopardises the operating and road safety  
of the vehicle.  
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Remove fire extinguisher 2.  
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The fire extinguisher can be flung around and  
Press button 1.  
Removing the safety vest  
injure the driver or other vehicle occupants.  
The hazard warning lights will switch on automati-  
cally if:  
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Always store and secure the fire extin-  
guisher in the bracket.  
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the airbag has been deployed.  
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Quick start and Tips  
56  
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Slide the safety vest bag 1 along the lower  
edge of the armrest into the safety vest com-  
partment. Make sure that the loop 2 hangs  
out so that it is easy to reach.  
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Do not tumble dry  
Do not dry clean  
Class 2 safety vest  
The requirements defined by the legal standard  
are only fulfilled if the safety vest is the correct  
size and is fully closed.  
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Remove the packaging film before sliding it  
into the safety vest compartment for a new  
safety vest. Otherwise, it may cause uninten-  
tional slipping or make removing difficult.  
Observe the legal requirements in the individ-  
ual countries.  
Replace the safety vest in the following cases:  
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The reflective strips are damaged or dirty  
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The maximum permissible number of washes  
is exceeded  
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The fluorescence property decreases, e.g. due  
to permanent exposure to sunlight.  
Dispose of the safety vest in an environmentally  
friendly way:  
There is a high-visibility waistcoat compartment  
on the door shelves of all doors for storing a high-  
visibility waistcoat.  
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Please contact your local waste disposal com-  
pany.  
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To remove: pull out safety vest bag 1 by loop  
2.  
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Open the safety vest bag 1 and pull out the  
safety vest.  
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Maximum number of washes  
Maximum wash temperature  
Do not bleach  
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Replace: Fold up the safety vest, roll it up and  
place it in the safety vest 1.  
Do not iron  
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Quick start and Tips  
57  
Removing the warning triangle  
Further information can be obtained at https://  
Starting assistance and charging the 12 V battery  
Preparing starting assistance/charging  
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Secure the vehicle by applying the electric  
parking brake.  
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Switch the transmission to position j.  
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Switch off the vehicle and all electrical con-  
The first-aid bag 1 is located on the leꢀ or right  
side of the boot, depending on the vehicle ver-  
sion.  
sumers.  
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Open the bonnet.  
QR code for rescue card  
QR codes are attached in the fuel filler flap and on  
the opposite side on the B-pillar. In the event of  
an accident, rescue services can use the QR code  
to quickly find the appropriate rescue card for  
your vehicle. The current rescue card contains the  
most important information about your vehicle  
(e.g. the routing of the electric lines) in compact  
form.  
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Push both sides of the warning triangle holder  
1 toward the arrow and open it.  
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Remove the warning triangle 2.  
The warning triangle is located in the boot lid.  
First-aid kit (soꢀ sided) overview  
Example illustrations  
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Quick start and Tips  
58  
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Open cover 1 of the jump-starting connec-  
tion point.  
using the jump lead. Always begin with posi-  
Aꢀer removing the jump leads, close cover 2  
of positive contact 3.  
Close cover 1.  
tive contact 3 on your own vehicle first.  
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Start the engine of the donor vehicle and run  
it at idling speed.  
Connect the negative terminal of the donor  
battery to earth point 4 of your vehicle using  
the jump lead. Begin with the donor battery  
first.  
Start the engine of your own vehicle.  
Let the engines run for several minutes.  
Before disconnecting the jump leads, switch  
on an electrical consumer in your own vehicle,  
e.g. the rear window heater or the lighting.  
If your vehicle has been started with starting  
assistance, it may not be possible to use the elec-  
tric drive for approximately 30 minutes.  
Further information can be obtained at a qualified  
specialist workshop.  
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Charging  
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Connect positive contact 3 of the vehicle to  
the positive terminal of the charger using the  
charging cable. Always begin with positive  
contact 3 of the vehicle.  
When the starting assistance procedure is com-  
plete:  
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Connect the negative terminal of the charger  
and earth point 4 on the vehicle with the  
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charging cable. Start with the charger.  
First, remove the jump leads from earth point  
4 and the negative terminal of the donor bat-  
tery, then from positive contact 3 and the  
positive terminal of the donor battery. Begin  
each time with the contacts on your own vehi-  
cle first.  
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Open cover 2 of positive contact 3 of the  
Start the charging process.  
jump-starting connection point.  
When the charging process is complete:  
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Starting assistance  
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First, remove the charging cable from earth  
point 4 and the negative terminal of the  
charger, then from positive contact 3 and  
Connect positive contact 3 on your vehicle  
to the positive terminal of the donor battery  
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Quick start and Tips  
59  
the positive terminal of the charger. Begin  
each time with the contacts of the vehicle.  
Aꢀer removing the charging cable, close cover  
2 of positive contact 3.  
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When closing the fuse box, make sure  
that the seal of the lid is positioned cor-  
rectly on the fuse box.  
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NOTE Damage due to incorrect fuses  
Using incorrect fuses can result in damage to  
electrical components or systems or their  
functions being considerably restricted.  
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If the newly inserted fuse also blows, have the  
Close cover 1.  
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Use only fuses approved for Mercedes-  
cause traced and rectified at a qualified specialist  
Benz with the respective specified fuse  
workshop.  
Further information can be obtained at a qualified  
specialist workshop.  
rating.  
Ensure the following before replacing a fuse:  
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The vehicle is secured against rolling away.  
All electrical consumers are switched off.  
The vehicle is switched off.  
Blown fuses must be replaced with fuses of the  
same rating, which you can recognise by the col-  
our and the label. The fuse ratings and further  
information to be observed can be found in the  
fuse assignment diagram.  
Fuse assignment diagram: on the fuse box in the  
boot (/ page 651).  
Notes on electrical fuses  
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WARNING Risk of accident and injury due  
to overloaded lines  
The electrical fuses are located in various fuse  
boxes:  
If you manipulate or bridge a faulty fuse or if  
you replace it with a fuse with a higher amper-  
age, the electric line could be overloaded.  
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Fuse box in the engine compartment on the  
driver's side (/ page 649)  
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NOTE Damage or malfunctions caused by  
moisture  
This could result in a fire.  
Fuse box on the driver's side of the cockpit  
(/ page 651)  
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Always replace faulty fuses with speci-  
fied new fuses containing the correct  
Moisture may cause damage to the electrical  
system or cause it to malfunction.  
Fuse box in the front passenger footwell  
(/ page 651)  
amperage.  
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When the fuse box is open, make sure  
that no moisture can enter the fuse box.  
Fuse box in the boot (/ page 651)  
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Quick start and Tips  
Notes on flat tyres  
60  
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MOExtended tyres (run-flat tyres)  
(/ page 630).  
Wheel wrench  
Centring pin  
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WARNING Risk of accident due to a flat  
tyre  
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Vehicles with a TIREFIT kit: you can seal the  
tyre so that it is possible to continue the jour-  
ney for a short period of time. To do this, use  
the TIREFIT kit (/ page 631).  
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The jack weighs approximately 3.4 kg.  
The maximum load capacity of the jack can  
be found on the sticker affixed to the jack.  
The jack is maintenance-free. If there is a  
malfunction, please contact a qualified spe-  
cialist workshop.  
A flat tyre severely affects the driving charac-  
teristics as well as the steering and braking of  
the vehicle.  
Vehicles with Mercedes me connect: you can  
make a call for breakdown assistance via the  
overhead control panel in the case of a break-  
down (/ page 568).  
Tyres without run-flat characteristics:  
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Do not drive with a flat tyre.  
The tyre-change tool kit is located in tool bag 1  
in the boot.  
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Change the flat tyre immediately with an  
All vehicles: change the wheel (/ page 662).  
emergency spare wheel or spare wheel.  
Alternatively, consult a qualified special-  
ist workshop.  
When stowing the tool bag, make sure that it  
is adequately secured.  
Overview of the tyre-change tool kit  
Apart from some country-specific variants, vehi-  
cles are not equipped with a tyre-change tool kit.  
Consult a qualified specialist workshop to find out  
which wheel change tool is necessary and  
Tyres with run-flat characteristics:  
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Observe the information and warning  
notes on MOExtended tyres (run-flat  
tyres).  
approved for a wheel change on your vehicle.  
You require the following tools, forexample, to  
change a wheel:  
In the event of a flat tyre, the following options are  
available depending on your vehicle's equipment:  
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Jack  
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Vehicles with MOExtended tyres: it is possible  
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to continue the journey for a short period of  
time. Make sure you observe the notes on  
Chock  
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Quick start and Tips  
61  
The tool bag contains:  
TIREFIT kit storage location  
Plug-in hybrid  
Not plug-in hybrid  
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Jack  
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Gloves  
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Wheel wrench  
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Centring pin  
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Folding chock  
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Ratchet for jack  
Plug-in hybrid  
The tyre-change tool kit is located in tool bag 1  
on the boot floor.  
The TIREFIT kit 1 is located in the luggage com-  
partment on the leꢀ as delivered.  
Depending on the model, the TIREFIT kit may also  
be located in other places in the boot.  
The TIREFIT kit 1 is located in the luggage com-  
partment on the leꢀ as delivered.  
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Depending on the power category (LK), the  
tyre inflation compressor weighs as follows:  
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LK1 – 12 V/10 A, 120 W, 0.8 kg  
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LK2 – 12 V/15 A, 180 W, 0.9 kg  
You can find information on the power cate-  
gory (LK) and/or electrical data on the back  
of the tyre inflation compressor.  
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Quick start and Tips  
62  
The tyre inflation compressor is maintenance-  
free. If there is a malfunction, please contact  
a qualified specialist workshop.  
vehicle with liꢀing equipment is required for  
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Before tow-starting or towing away,  
check if the vehicle to be tow-started or  
towed away exceeds the permissible  
gross mass.  
vehicle transportation.  
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NOTE Damage due to towing away at  
excessively high speeds or over long dis-  
tances  
Towing the vehicle with both axles on the ground  
If a vehicle has to be tow-started or towed away,  
its permissible gross mass must not exceed the  
permissible gross mass of the towing vehicle.  
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Observe the notes on the permitted towing  
methods.  
Make sure that the battery is connected and  
charged.  
The drivetrain could be damaged when towing  
at excessively high speeds or over long distan-  
ces.  
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Information on the permissible gross mass of  
the vehicle can be found on the vehicle identi-  
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A towing speed of 50 km/h must not be  
exceeded.  
A towing distance of 50 km must not be  
exceeded.  
fication plate (/ page 783).  
Observe the following points when the battery is  
discharged:  
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Vehicles with automatic transmission: do not  
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open the driver's door or front-passenger  
door; the transmission otherwise automati-  
cally shiꢀs to position j.  
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The vehicle cannot be started.  
The electric parking brake cannot be released  
or applied.  
Vehicles with automatic transmission: the  
transmission cannot be shiꢀed to position i  
or j.  
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WARNING Risk of accident when towing a  
vehicle which is too heavy  
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Fit the towing eye (/ page 647).  
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Fasten the towing device.  
If the vehicle to be tow-started or towed away  
is heavier than the permissible gross mass of  
your vehicle, the following situations can  
occur:  
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NOTE Damage due to incorrect connec-  
tion of the tow bar  
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Vehicles with automatic transmission: if the  
transmission cannot be shiꢀed to position i  
or if the display does not show anything,  
transport the vehicle (/ page 646). A towing  
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Only connect the tow rope or tow bar to  
the towing eyes.  
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the towing eye may become detached.  
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the vehicle/trailer combination may  
swerve or overturn.  
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Quick start and Tips  
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Deactivate the automatic locking mechanism  
When your vehicle is towed away, significantly  
more effort may be required to steer and  
brake than is normally required.  
Expert tips  
Additional functions of buttons  
(/ page 154).  
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Do not activate the HOLD function.  
Deactivate tow-away protection  
(/ page 172).  
Opening and closing the windows using the air-  
recirculation button (convenience closing/open-  
ing)  
When air-recirculation mode is activated, the side  
windows can be closed automatically, e.g.before  
entering a tunnel. When air-recirculation mode is  
deactivated, the side windows can be moved back  
to their original position.  
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Use a tow bar.  
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Make sure that the steering wheel can  
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move freely before towing the vehicle  
away.  
Deactivate Active Brake Assist (/ page 369).  
Vehicles with automatic transmission: shiꢀ to  
position i.  
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NOTE Damage due to excessive tractive  
power  
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Release the electric parking brake.  
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WARNING Risk of accident due to limited  
safety-related functions during the towing  
process  
If you pull away sharply, the tractive power  
may be too high and the vehicles could be  
damaged.  
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WARNING Risk of entrapment due to not  
paying attention during convenience clos-  
ing  
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Safety-related functions are limited or no lon-  
ger available in the following situations:  
Pull away slowly and smoothly.  
When the convenience closing feature is oper-  
ating, parts of the body could become trapped  
in the closing area of the side window and the  
sliding sunroof.  
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the vehicle is switched off.  
the brake system or power steering system  
is malfunctioning.  
the energy supply or the on-board electri-  
cal system is malfunctioning.  
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When the convenience closing feature is  
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operating, monitor the entire closing  
process and make sure that no body  
parts are in the closing area.  
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