At a glance for Your Mercedes E Class 4 Door 2022

At a glance – Cockpit  
6
At a glance – Cockpit  
7
1
2
3
4
5
6
7
8
9
A
B
C
D
G
H
I
J
K
L
M
N
Steering wheel gearshiꢀ paddles  
Combination switch  
158  
120  
224  
156  
230  
143  
233  
136  
107  
121  
107  
233  
230  
è ECO start/stop function  
151  
c Active Parking Assist  
217  
Instrument display  
É Sets the vehicle level  
205  
DIRECT SELECT lever  
Media display  
DYNAMIC SELECT switch  
155  
PASSENGER AIR BAG indicator lamps  
Control panel for the MBUX multimedia system  
Adjusts the steering wheel manually  
Adjusts the steering wheel electrically  
45  
Start/stop button  
225  
Calls up MBUX multimedia system applications  
Climate control systems  
Glove box  
99  
100  
ý Switches the steering wheel heater  
on/oꢁ  
101  
£ Hazard warning light system  
Stowage compartment  
Touchpad  
O
Control panel:  
On-board computer  
Cruise control  
225  
178  
182  
26  
8 Controller for volume and switching  
sound on/oꢁ  
H Active Distance Assist DISTRONIC  
Diagnostics connection  
Opens the hood  
E
F
Ü Switches the MBUX multimedia system  
on/oꢁ  
230  
85  
P
Q
275  
D Rear window roller sunblind  
At a glance – Cockpit  
8
R
S
! Electric parking brake  
166  
Light switch  
119  
At a glance – Indicator and warning lamps  
10  
Instrument display  
At a glance – Indicator and warning lamps  
11  
1
2
3
C
D
E
F
#! Turn signal lights  
6 Restraint system  
å ESP® OFF  
120  
407  
417  
417  
120  
120  
119  
119  
409  
224  
413  
413  
413  
409  
416  
! ABS  
417  
Ù Electric power steering  
408  
420  
409  
h Tire pressure monitoring system  
÷ ESP®  
8 Reserve fuel with fuel ꢂller ꢃap location  
indicator  
4
5
R Rear fog light  
G
H
Fuel level  
224  
413  
K High beam  
Electric parking brake (red)  
F USA only  
L Low beam  
T Parking lights  
! Canada only  
Brakes (red)  
6
7
8
9
ÿ Coolant temperature  
Coolant temperature display  
! Electric parking brake (yellow)  
é Recuperative Brake System, USA only  
J Brakes (yellow), Canada only  
# Electrical malfunction  
L Distance warning  
I
413  
$ USA only  
J Canada only  
ü Seat belt  
J
K
L
407  
409  
416  
; Check Engine  
ä Suspension  
A
B
At a glance – Overhead control panel  
12  
At a glance – Overhead control panel  
13  
1
2
7
8
Sun visors  
u Switches the rear interior lighting on/oꢁ  
127  
127  
p Switches the leꢀ-hand reading lamp  
on/oꢁ  
127  
127  
p Switches the right-hand reading lamp  
on/oꢁ  
3
9
A
S Switches the automatic interior lighting  
control on/oꢁ  
Eyeglasses compartment  
3 Opens/closes the panorama roof with  
80  
4
5
6
G SOS button  
256  
127  
256  
power tilt/sliding panel  
3 Opens/closes the roller sunblind  
80  
c Switches the front interior lighting on/oꢁ  
; me button  
B
Inside rearview mirror  
132  
At a glance – Door operating unit and seat adjustment  
14  
At a glance – Door operating unit and seat adjustment  
15  
1
2
3
4
5
6
7
8
9
C
D
E
F
G
H
I
J
K
L
Adjusts the seats electrically  
93  
97  
Opens the door  
68  
103  
94  
95  
92  
w Switches the seat heating on/oꢁ  
s Switches the seat ventilation on/oꢁ  
& % Locks/unlocks the vehicle  
p Opens/closes the trunk lid  
V Operates the memory function  
Adjusts the head restraints  
99  
Conꢂgures the seat settings  
68  
Adjusts the seat fore-and-aꢀ position  
Adjusts the seat cushion length  
Adjusts the 4-way lumbar support  
Adjusts the seat backrest inclination  
Adjusts the seat height  
71  
92  
93  
92  
92  
92  
Í Operates the outside mirrors  
W Opens/closes the right side window  
W Opens/closes the rear right side window  
131  
77  
77  
T Child safety lock for the rear side win-  
dows  
62  
Adjusts the seat cushion inclination  
A
B
W Opens/closes the rear leꢀ side window  
W Opens/closes the leꢀ side window  
77  
77  
At a glance – Emergencies and breakdowns  
16  
At a glance – Emergencies and breakdowns  
17  
1
7
8
B-pillar with:  
£ Hazard warning light system  
121  
QR code for accessing the rescue card  
Safety vests  
29  
289  
256  
256  
344  
299  
302  
290  
Fuel ꢂller ꢃap with:  
2
3
information label on fuel type  
Information label on tire pressure  
QR code for accessing the rescue card  
TIREFIT kit  
160  
312  
29  
; me button  
G SOS button  
9
A
B
C
4
292  
302  
290  
289  
To check and reꢂll operating ꢃuids  
Starting assistance  
Tow-starting or towing away  
Flat tire  
Tow-starting or towing away  
First-aid kit (soꢀ sided)  
Warning triangle  
5
6
Digital Operator's Manual  
18  
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Quick start: here is where you ꢂnd the ꢂrst  
Calling up the Digital Operator's Manual  
Multimedia system:  
steps towards setting up your vehicle.  
Tips: ꢂnd information that prepares you for  
certain everyday situations with your vehicle.  
Animations: watch animations of the vehicle  
functions.  
Messages: receive additional information  
about the messages in the Instrument Display.  
Bookmarks: gain access to your personally  
saved bookmarks.  
4
5
5
©
Info  
Operator's Manual  
5
Õ
1
2
3
4
5
6
Back  
Adds bookmarks  
Picture  
Contents section  
Directions of movement of contents section  
Menu  
Language: select the language for the Digital  
Operator's Manual.  
The Digital Operator's Manual describes the func-  
tions and operation of the vehicle and the multi-  
media system.  
Some sections in the Digital Operator's Manual,  
such as warning notes, can be expanded and col-  
lapsed.  
Additional methods of calling up the Digital Oper-  
ator's Manual:  
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Select one of the following menu items in the  
Digital Operator's Manual:  
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Search: search for keywords in order to ꢂnd  
quick answers to questions about the opera-  
tion of the vehicle.  
Digital Operator's Manual  
19  
Direct access: open the required content in the  
Digital Operator's Manual by pressing and holding  
an entry on the tab bar in the multimedia system:  
Instrument Display: call up brief information as  
display messages in the instrument cluster  
VVoice Control System: call up via the voice control  
system  
For safety reasons, the Digital Operator's Manual  
is deactivated while driving.  
General notes  
Protection of the environment  
20  
Environmental issues and recommendations  
It is recommended that you re-use or recycle  
materials instead of just disposing of them.  
The relevant environmental guidelines and regula-  
tions serve to protect the environment and must  
be strictly observed.  
#
Always have maintenance work carried  
out at a qualiꢂed specialist workshop.  
+
ENVIRONMENTAL NOTE Environmental  
damage due to operating conditions and  
personal driving style  
Personal driving styyle:  
#
Do not depress the accelerator pedal  
when starting the engine.  
Do not warm up the vehicle while sta-  
tionary.  
Drive carefully and maintain a suitable  
distance from the vehicle in front.  
Avoid frequent, sudden acceleration and  
braking.  
The pollutant emission of the vehicle is  
directly related to the way you operate the  
vehicle.  
Operate your vehicle in an environmentally  
responsible manner to help protect the envi-  
ronment. Please observe the following recom-  
mendations on operating conditions and per-  
sonal driving style.  
#
Genuine Mercedes-Benz parts  
#
+
ENVIRONMENTAL NOTE Environmental  
damage due to not using recycled recon-  
ditioned components  
#
#
Mercedes‑Benz AG oꢁers recycled recondi-  
tioned components and parts with the same  
quality as new parts. The same entitlement  
from the Limited Warranty is valid as for new  
parts.  
Change gear in good time and use each  
Operating conditions:  
gear only up to Ô of its maximum  
#
Make sure that the tire pressure is cor-  
engine speed.  
rect.  
#
Switch oꢁ the vehicle in stationary traf-  
#
Do not carry any unnecessary weight  
(e.g. roof luggage racks once you no lon-  
ger need them).  
fic, e.g. by using the ECO start/stop  
#
Use recycled reconditioned components  
and parts from Mercedes‑Benz AG.  
function.  
#
Drive in a fuel-eꢄcient manner. Observe  
the ECO display for an economical driv-  
ing style.  
#
Adhere to the service intervals.  
A regularly serviced vehicle will contrib-  
ute to environmental protection.  
General notes  
21  
You could jeopardize the operating safety of your  
vehicle if you use parts, tires and wheels as well  
as accessories relevant to safety which have not  
been approved by Mercedes-Benz. Safety-relevant  
systems, e.g. the brake system, may malfunction.  
Only use genuine Mercedes-Benz parts or parts of  
equal quality. Only use tires, wheels and acces-  
sory parts that have been speciꢂcally approved  
for your vehicle model.  
Genuine Mercedes-Benz parts are subject to  
strict quality inspections. Each part has been spe-  
cially developed, manufactured or selected for  
Mercedes-Benz vehicles and adapted to them.  
Therefore, only genuine Mercedes-Benz parts  
should be used.  
More than 300,000 diꢁerent genuine Mercedes-  
Benz parts are available for Mercedes-Benz mod-  
els.  
All authorized Mercedes-Benz Centers maintain a  
supply of genuine Mercedes-Benz parts for neces-  
sary service and repair work. In addition, strategi-  
cally located parts delivery centers provide for  
quick and reliable parts service.  
Always specify the vehicle identiꢂcation number  
(VIN) (/ page 343) when ordering genuine  
Mercedes-Benz parts.  
*
NOTE Impairment of the operating eꢄ-  
ciency of the restraint systems from  
installing accessory parts or from repairs  
or welding  
Operator's Manual  
Airbags and Emergency Tensioning Devices,  
as well as control units and sensors for the  
restraint systems, may be installed in the fol-  
lowing areas of your vehicle:  
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This Operator's Manual and the Digital Operator's  
Manual in the vehicle describe the following mod-  
els and the standard and special equipment for  
your vehicle:  
Doors  
Door pillars  
Door sills  
Seats  
Cockpit  
Instrument cluster  
Center console  
Lateral roof frame  
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The models and the standard and special  
equipment available at the time of this Opera-  
tor's Manual going to press.  
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The models and the standard and special  
equipment only available in certain countries.  
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The models and the standard and special  
equipment, which will only be available at a  
later date.  
Note that your vehicle may not be equipped with  
all features described. This is also the case for  
systems relevant to safety. Therefore, the equip-  
ment on your vehicle may diꢁer from that in the  
descriptions and illustrations.  
#
Do not install accessory parts such as  
audio systems in these areas.  
Do not carry out repairs or welding.  
Have accessory parts retroꢂtted at a  
qualiꢂed specialist workshop.  
#
#
General notes  
22  
The original purchase agreement for your vehicle  
contains a list of the equipment in your vehicle at  
the time of delivery.  
Should you have any questions concerning equip-  
ment and operation, please consult an authorized  
Mercedes-Benz Center.  
Some Mercedes-Benz models are available in  
Europe through our European Delivery Program.  
For more information, please consult an author-  
ized Mercedes‑Benz service center, or write to  
one of the following address:  
Roadside Assistance  
The Mercedes-Benz Roadside Assistance Program  
oꢁers technical help in the case of a breakdown.  
Your calls to the toll-free Roadside Assistance  
Hotline are answered by our agents 24 hours a  
day, 365 days a year.  
In the USA:  
The Operator's Manual, Supplement, further sup-  
plementary documents and Maintenance Booklet  
are important documents and should be kept in  
the vehicle.  
Mercedes-Benz USA, LLC  
European Delivery Department  
One Mercedes-Benz Drive  
Sandy Springs, GA 30328  
In Canada:  
Mercedes-Benz Canada, Inc.  
European Delivery Department  
98 Vanderhoof Avenue  
Toronto, Ontario M4G 4C9  
1-800-FOR-MERCedes (1-800-367-6372) (USA)  
1-800-387-0100 (Canada)  
You can ꢂnd further information in the Mercedes-  
Benz Roadside Assistance Program brochure  
(USA) or the "Roadside Assistance" section in the  
Service and Warranty booklet (Canada). You will  
ꢂnd both in the vehicle document wallet.  
Service and vehicle operation  
Vehicle operation outside the USA or Canada  
When you are abroad with your vehicle, observe  
the following points:  
Change of address or change of ownership  
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In the event of a change of address, please send  
us the "Notiꢂcation of address change" in the  
Service and Guarantee booklet or simply call the  
Mercedes-Benz Customer Assistance Center  
(USA) on the hotline number  
1-800-FOR-MERCedes (1-800-367-6372) or Cus-  
tomer Service (Canada) on 1-800-387-0100. We  
Service points or replacement parts may not  
be available immediately.  
Maintenance  
R
Unleaded fuel may not be available for vehi-  
cles with a catalytic converter. Leaded fuel  
may cause damage to the catalytic converter.  
Your customer advisor conꢂrms the service in the  
service report.  
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The fuel may have an extremely low octane  
number. Unsuitable fuel can cause engine  
damage.  
General notes  
23  
can then reach you in a timely fashion, if neces-  
sary.  
&
WARNING Risk of accident or injury due  
to incorrect modiꢂcations on electronic  
component parts  
If you sell your Mercedes, please leave all litera-  
ture in the vehicle so that it is available to the next  
owner. If you have purchased a used vehicle,  
please send us the "Notice of Purchase of Used  
Car" in the Service and Guarantee booklet or sim-  
ply call the Mercedes-Benz Customer Assistance  
Center (USA) at the hotline number  
Modiꢂcation of electronic components, their  
soꢀware or wiring could impair their function  
and/or the function of other networked com-  
ponent parts or safety-relevant systems.  
This can endanger the operating safety of the  
vehicle.  
#
#
1-800-FOR-MERCedes (1-800-367-6372) or Cus-  
tomer Service (Canada) at 1-800-387-0100.  
Never tamper with the wiring and elec-  
tronic component parts or their soꢀ-  
ware.  
You should have all work on electrical  
and electronic components carried out  
at a qualiꢂed specialist workshop.  
Operating safety  
Possible danger due to substances hazardous to  
hheeaalltthh  
&
WARNING Risk of accident due to mal-  
functions or system failures  
In compliance with Proposition 65 ("Prop65"), the  
following detachable label has been added to  
each vehicle sold in California:  
To avoid malfunctions or system failures:  
#
Always have the prescribed service and  
Observe the "On-board electronics" section in  
"Technical data".  
maintenance work as well any required  
repairs carried out at a qualiꢂed special-  
ist workshop.  
General notes  
24  
&
underbody paneling. These materials may  
ignite if they come into contact with hot parts  
of the exhaust system.  
*
WARNING Risk of ꢂre due to ꢃammable  
materials on hot parts of the exhaust sys-  
tem  
NOTE Damage to the vehicle due to driv-  
ing too fast and due to impacts to the  
vehicle underbody or suspension compo-  
nents  
#
Have the vehicle checked and repaired  
immediately at a qualiꢂed specialist  
workshop.  
Flammable material such as leaves, grass or  
twigs may ignite if they come into contact with  
hot parts of the exhaust system.  
In the following situations, in particular, there  
is a risk of damage to the vehicle:  
or  
#
When driving on unpaved roads or oꢁ-  
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The vehicle becomes grounded, e.g. on a  
high curb or an unpaved road  
The vehicle is driven too fast over an  
obstacle, e.g. a curb, speed bump or pot-  
hole  
A heavy object strikes the underbody or  
suspension components  
#
road, regularly check the vehicle under-  
If driving safety is impaired while con-  
side.  
tinuing your journey, pull over and stop  
the vehicle immediately, while paying  
attention to road and traꢄc conditions,  
and contact a qualiꢂed specialist work-  
shop.  
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#
Remove trapped plants or other ꢃamma-  
ble material, in particular.  
If there is damage, consult a qualiꢂed  
specialist workshop immediately.  
#
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Vehicles with a 48 V on-board electrical system  
In situations such as these, damage to the  
body, underbody, suspension components,  
wheels or tires may not be visible. Compo-  
nents damaged in this way can unexpectedly  
fail or, in the case of an accident, may no lon-  
ger absorb the resulting force as intended.  
If the underbody paneling is damaged, ꢃam-  
mable materials such as leaves, grass or twigs  
can collect between the underbody and the  
&
DANGER Risk of fatal injury by touching  
damaged high-voltage components  
Vehicles with a 48 V on-board electrical sys-  
tem contain individual high-voltage compo-  
nents. These high-voltage components are  
under high voltage.  
General notes  
25  
undesired operation.Changes or modiꢂcations not  
expressly approved by the party responsible for  
compliance could void the user’s authority to  
operate the equipment."  
If you modify component parts of these high-  
voltage components or touch damaged com-  
ponent parts, you may be electrocuted.  
High voltage components may be damaged in  
an accident, although the damage may not be  
visible.  
Canada: "This vehicle contains licence-exempt  
transmitter(s)/receiver(s) that comply with Inno-  
vation, Science and Economic Development Can-  
ada’s licence-exempt RSS(s). Operation is subject  
to the following two conditions: (1) These devices  
may not cause interference. (2) These devices  
must accept any interference, including interfer-  
ence that may cause undesired operation of the  
devices." "Les émetteurs/récepteurs dans cette  
véhicule sont conforme aux CNR d’Innovation,  
Sciences et Développement économique Canada  
applicables aux appareils radio exempts de  
licence. Lexploitation est autorisée aux deux con-  
ditions suivantes : 1) Ces appareils ne doivent pas  
produire de brouillage; 2) Ces appareils doivent  
accepter tout brouillage radioélectrique subi,  
même si le brouillage est susceptible d’en com-  
promettre le fonctionnement."  
#
Never perform modiꢂcations to compo-  
nent parts of high-voltage components.  
#
Never touch damaged component parts  
of high-voltage components.  
Never touch component parts of high-  
voltage components aꢀer an accident.  
All work on high voltage components must be car-  
ried out at a qualiꢂed specialist workshop.  
#
Declaration of conformity for vehicle installed  
radio components  
Vehicles with a 48 V on-board electrical system  
contain high voltage components. These compo-  
nents are marked with a high voltage label:  
USA: "Radio based devices of this vehicle comply  
with Part 15 of the FCC Rules. Operation is sub-  
ject to the following two conditions: 1) These devi-  
ces may not cause harmful interference, and 2)  
These devices must accept any interference  
received, including interference that may cause  
General notes  
26  
#
Diagnostics connection  
&
If the charge level is low, charge the bat-  
tery, e.g. by driving a considerable dis-  
tance.  
WARNING Risk of accident due to objects  
in the driver's footwell  
The diagnostics connection is a technical inter-  
face in the vehicle. It is used, for example, in the  
context of repair and maintenance work or for  
reading out vehicle data by a specialist workshop.  
Diagnostic devices should therefore only be con-  
nected by a qualiꢂed specialist workshop.  
Objects in the driver's footwell may impede  
pedal travel or block a depressed pedal.  
Please also note the information about the 12 V  
battery and short-distance trips in the "Driving  
and Parking" chapter (/ page 147).  
This jeopardizes the operating and road safety  
of the vehicle.  
#
Stow all objects in the vehicle securely  
so that they cannot get into the driver's  
&
WARNING Risk of accident due to con-  
necting devices to the diagnostics con-  
nection  
footwell.  
#
Always install the ꢃoor mats securely  
and as prescribed in order to ensure that  
there is always suꢄcient room for the  
pedals.  
If you connect devices to the diagnostics con-  
nection of the vehicle, the function of vehicle  
systems and operating safety may be  
impaired.  
#
Do not use loose ꢃoor mats and do not  
place ꢃoor mats on top of one another.  
#
For safety reasons, we recommend that  
you only use and connect products  
approved by your authorized Mercedes-  
Benz Center.  
*
NOTE Battery discharging from using devi-  
ces connected to the diagnostics connec-  
tion  
Using devices at the diagnostics connection  
drains the battery.  
#
Check the charge level of the battery.  
General notes  
27  
Connecting and using another device with the  
diagnostics connection can have the following  
eꢁects:  
Always have the following work carried out on  
your vehicle at a qualiꢂed specialist workshop:  
Observe the following information in particular  
when driving your vehicle:  
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Safety-relevant works  
The safety notes in this Operator's Manual,  
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Malfunctions in the vehicle system  
vehicle-speciꢂc supplements and further sup-  
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Service and maintenance work  
plementary documents  
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Permanent damage to vehicle components  
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Repair work  
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Technical data for the vehicle  
Traꢄc rules and regulations  
Laws and safety standards pertaining to motor  
vehicles  
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Please refer to the warranty terms and conditions  
for this matter.  
Modiꢂcations as well as installations and con-  
versions  
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Moreover, connecting equipment to the diagnos-  
tics connection can lead to emissions monitoring  
information being reset, for example. This may  
lead to the vehicle failing to meet the require-  
ments of the next emissions inspection during the  
main inspection.  
Work on electronic components  
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Vehicles with 48 V on-board electrical system:  
work on the high-voltage component of the 48  
V on-board electrical system  
Notes for persons with electronic medical aids  
Mercedes-Benz AG cannot, despite carefully  
developing vehicle systems, completely rule out  
the interaction of vehicle systems with electronic  
medical aids such as cardiac pacemakers.  
In addition, there are components installed in the  
vehicle that, regardless of the operating status of  
the vehicle, can generate magnetic ꢂelds on a par  
with permanent magnets. These ꢂelds can be  
found, for example, in the area around the multi-  
media and sound system or also in the area of the  
seats, depending on the vehicle equipment.  
Mercedes‑Benz recommends a Mercedes‑Benz  
service center.  
Qualiꢂed specialist workshop  
Correct use of the vehicle  
An authorized Mercedes-Benz Center is a quali-  
ꢂed specialist workshop. It has the necessary  
special skills, tools and qualiꢂcations to correctly  
carry out the work required on your vehicle. This  
particularly applies to safety-relevant works.  
If you remove any warning stickers, you or others  
could fail to recognize certain dangers. Leave  
warning stickers in position.  
General notes  
28  
For this reason, the following can occur in isolated  
cases, depending on the aids used:  
Problems with your vehicle  
Reportiinngg saafety defects  
If you should experience a problem with your vehi-  
cle, particularly one that you believe may aꢁect its  
safe operation, we urge you to contact an author-  
ized Mercedes-Benz Center immediately to have  
the problem diagnosed and rectiꢂed. If the prob-  
lem is not resolved to your satisfaction, please  
discuss the problem again with an authorized  
Mercedes-Benz Center or, if necessary, contact  
us at one of the following addresses:  
USA only:  
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Medical aids malfunctioning  
The following text is published as required of man-  
ufacturers under Title 49, Code of U.S. Federal  
Regulations, Part 575 pursuant to the "National  
Traꢄc and Motor Vehicle Safety Act of 1966".  
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Adverse health eꢁects  
Observe the notes and warnings of the manufac-  
turer of the medical aids; if in doubt, contact the  
device manufacturer and/or your doctor. If there  
is continuing uncertainty concerning the possibil-  
ity of medical aids malfunctioning, Mercedes-  
Benz AG recommends using only few electrical  
vehicle systems and/or maintaining a distance  
from the components.  
If you believe that your vehicle has a defect which  
could cause a crash or could cause injury or  
death, you should immediately inform the National  
Highway Traꢄc Safety Administration (NHTSA) in  
addition to notifying Mercedes-Benz USA, LLC.  
If NHTSA receives similar complaints, it may open  
an investigation, and if it ꢂnds that a safety defect  
exists in a group of vehicles, it may order a recall  
and remedy campaign. However, NHTSA cannot  
become involved in individual problems between  
you, your dealer, or Mercedes-Benz USA, LLC.  
To contact NHTSA, you may call the Vehicle  
Safety Hotline toll-free at 1-888-327-4236  
(TTY: 1-800-424-9153); go to the https://  
NHTSA, 400 Seventh Street, SW., Washington, DC  
20590,: USA.  
In the USA:  
Mercedes-Benz USA, LLC  
Customer Assistance Center  
One Mercedes-Benz Drive  
Sandy Springs, GA 30328  
In Canada:  
Mercedes-Benz Canada, Inc.  
Customer Relations Department  
98 Vanderhoof Avenue  
Toronto, Ontario M4G 4C9  
Only have repairs and maintenance work in the  
area of the following components carried out by a  
qualiꢂed specialist workshop:  
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Vehicle components carrying live voltage  
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Transmission antenna  
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Multimedia system and sound system  
If you have any queries or suggestions, consult a  
qualiꢂed specialist workshop.  
General notes  
29  
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You can also obtain other information about motor  
your vehicle. The current rescue card contains the  
most important information about your vehicle in  
a compact form, e.g. the routing of the electric  
lines.  
Further information can be obtained at https://  
CCaanaaddaa oonnlyy:  
The following text is published as required of man-  
ufacturers under subsection 18.4 (4) of the Motor  
Vehicle Safety Regulations.  
Limited Warranty  
*
NOTE Damage to the vehicle arising from  
violation of these operating instructions.  
If you believe that your vehicle has a defect which  
could cause a crash or could cause injury or  
death, you should immediately inform Transport  
Canada in addition to notifying Mercedes-Benz  
Canada Inc.  
If Transport Canada received similar complaints, it  
may open an investigation, and if it ꢂnds that a  
safety defect exists in a group of vehicles, it may  
order a recall and remedy campaign. However,  
Transport Canada cannot become involved in indi-  
vidual problems between you, your dealer or  
Mercedes-Benz Canada Inc.  
To contact Transport Canada, you may call the  
Defect Investigations and Recalls Division toll-free  
in Canada at 1-800-333-0510 or 819-994-3328in  
the Gatineau-Ottawa area or internationally; you  
may also go to the following websites for more  
information:  
Data storage  
Data processing in the vehicle  
Damage to the vehicle can arise from violation  
of these operating instructions.  
This damage is not covered either by the  
Mercedes-Benz implied warranty or by the  
New‑ or Used-Vehicle Warranty.  
Electronic control units  
Electronic control units are installed in your vehi-  
cle. Control units process data which, for exam-  
ple, they receive from vehicle sensors, generate  
themselves or exchange between themselves.  
Some control units are required for the safe oper-  
ation of your vehicle, some assist you when driv-  
ing, such as driver assistance systems, while oth-  
ers enable convenience or infotainment functions.  
#
Follow the instructions in these operat-  
ing instructions on proper operation of  
your vehicle as well as on possible vehi-  
cle damage.  
QR code for rescue card  
The following provides you with general informa-  
tion regarding data processing in the vehicle.  
Additional information regarding exactly which  
data in your vehicle are collected, saved and  
transmitted to third parties, and for what purpose,  
QR codes are attached in the fuel ꢂller ꢃap and on  
the opposite side on the B-pillar. In the event of  
an accident, rescue services can use the QR code  
to quickly ꢂnd the appropriate rescue card for  
General notes  
30  
can be found in the information directly related to  
the functional characteristics in question in their  
respective Operator's Manual. This information is  
also available online and, depending on the vehi-  
cle equipment, digitally.  
LLeeggal requirements regarding the disclosure of  
data  
Generally, the use of these data is temporary;  
they will not be stored beyond the period of oper-  
ation and will only be processed within the vehicle  
If legally required to do so, manufacturers are, in  
individual cases, legally obliged to provide govern- itself. Control units oꢀen contain data memories  
mental entities, upon request and to the extent  
required, data stored by the manufacturer. For  
example, this may be the case during the investi-  
gation of a criminal oꢁense.  
for vehicle keys, for example. Their use permits  
the temporary or permanent documentation of  
technical information about the vehicle's operat-  
ing state, component loads, maintenance require-  
ments and technical events or malfunctions.  
Depending on the vehicle equipment, the follow-  
ing data are stored:  
Personal data  
Every vehicle is identiꢂed by a unique vehicle  
identiꢂcation number. Depending on the country,  
this vehicle identiꢂcation number can be used by,  
for example, governmental authorities to deter-  
mine the identity of the owner. There are other  
possibilities to use data collected from the vehicle  
to identify the owner or driver, such as the license  
plate number.  
Governmental entities are themselves, in individ-  
ual cases and within the applicable legal frame-  
work, authorized to read out data from the vehi-  
cle. In the case of an accident, information that  
can help with an investigation can, therefore, be  
taken from the airbag control unit, for example.  
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Operating status of system components, such  
as ꢂll levels, tire pressure or battery status  
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Malfunctions or faults in important system  
components, such as lights or brakes  
Therefore, data generated or processed by control Operational data in the vehicle  
units may be attributable to a person or, under  
certain conditions, become attributable to a per-  
son. Depending on which vehicle data are availa-  
ble, it may be possible to make inferences about,  
for example, your driving behavior, your location,  
your route or your use patterns.  
This is data regarding the operation of the vehicle,  
which have been processed by control units.  
This includes the following data, for example:  
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System reactions in special driving situations,  
such as airbag deployment or the intervention  
of stability control systems  
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Vehicle status information such as the speed,  
Information on events leading to vehicle dam-  
age  
longitudinal acceleration, lateral acceleration,  
number of wheel revolutions or the fastened  
seat belts display  
In certain cases, it may be required to store data  
that would have otherwise been used only tempo-  
rarily. This may be the case if the vehicle has  
detected a malfunction, for example.  
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Ambient conditions, such as temperature, rain  
sensor or distance sensor  
General notes  
31  
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If you use services, such as repair services and  
maintenance work, stored operational data as  
well as the vehicle identiꢂcation number can be  
read out and used. They can be read out by  
service network employees, such as workshops  
and manufacturers or third parties, such as break-  
down services. The same is true in the case of  
warranty claims and quality assurance measures.  
In general, the readout is performed via the legally  
prescribed port for the diagnostics connection in  
the vehicle. The operational data that are read out  
document technical states of the vehicle or of  
individual components and assist in the diagnosis  
of malfunctions, compliance with warranty obliga-  
tions and quality improvement. To that end, these  
data, in particular information about component  
loads, technical events, malfunctions and other  
faults may be transmitted along with the vehicle  
identiꢂcation number to the manufacturer. Fur-  
thermore, the manufacturer is subject to product  
liability. For this reason the manufacturer also  
uses operational data from the vehicle, for exam-  
ple, for recalls. These data can also be used to  
examine the customer's warranty and guarantee  
claims.  
Fault memories in the vehicle can be reset by a  
service outlet or at your request as part of repair  
or maintenance work.  
Address book data for use in connection with  
an integrated hands-free system or an integra-  
ted navigation system  
Entered navigation destinations  
Data about the use of Internet services  
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CCoonnvvenniieennccee anndd innffotainment functions  
You can store convenience settings and individual  
settings in the vehicle and change or reset them  
at any time.  
Depending on the vehicle equipment, this  
includes the following settings, for example:  
These data for convenience and infotainment  
functions may be saved locally in the vehicle or  
they may be located on a device which you have  
connected to the vehicle, such as a smartphone,  
USB ꢃash drive or MP3 player. If you have entered  
these data yourself, you can delete them at any  
time.  
This data is transmitted from the vehicle to third  
parties only at your request. This applies, in par-  
ticular, when you use online services in accord-  
ance with the settings that you have selected.  
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Seat and steering wheel positions  
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Suspension and climate control settings  
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Individual settings, such as interior lighting  
Depending on the selected equipment, you can  
import data into vehicle infotainment functions  
yourself.  
Depending on the vehicle equipment, this  
includes the following data, for example:  
Smartphone integration (e.g. Android Auto or  
Apple CarPlay®)  
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Multimedia data, such as music, ꢂlms or pho-  
tos for playback in an integrated multimedia  
system  
If your vehicle is accordingly equipped, you can  
connect your smartphone or another mobile end  
device to the vehicle. You can then control them  
by means of the control elements integrated in  
the vehicle. Images and audio from the smart-  
General notes  
32  
phone can be output via the multimedia system.  
Certain information is simultaneously transferred  
to your smartphone. Depending on the type and  
integration, this includes position data, day/night  
mode and other general vehicle statuses. For  
more information please consult the Operator's  
Manual of the vehicle/infotainment system.  
This integration allows the use of selected smart-  
phone apps, such as navigation or music player  
apps. There is no further interaction between the  
smartphone and the vehicle; in particular, vehicle  
data is not directly accessible. The type of addi-  
tional data processing is determined by the pro-  
vider of the app being used. Which settings you  
can make, if any, depends on the speciꢂc app and  
the operating system of your smartphone.  
device that you have brought into the vehicle, for  
example, a smartphone. Online functions can be  
used via the wireless network connection. This  
includes online services and applications/apps  
provided to you by the manufacturer or by other  
providers.  
ted. This excludes legally prescribed functions and  
services, such as an emergency call system.  
Third party services  
If you use online services from other providers  
(third parties), these services are the responsibil-  
ity of the provider in question and subject to that  
provider's data protection conditions and terms of  
use. As a general rule, the manufacturer has no  
inꢃuence on the content exchanged.  
Manufacturer's services  
Regarding the manufacturer's online services, the  
individual functions are described by the manu-  
facturer in a suitable place, for example, in the  
Operator's Manual or on the manufacturer's web-  
site, where the relevant data protection informa-  
tion is also given. Personal data may be used for  
the provision of online services. Data are  
For this reason, when services are provided by  
third parties, please ask the service provider in  
question for information about the type, extent  
and purpose of the collection and use of personal  
data.  
exchanged via a secure connection, such as the  
manufacturer's designated IT systems. Any per-  
sonal data which are collected, processed and  
used, other than for the provision of services, is  
done so exclusively on the basis of legal permis-  
sion. This is the case, for example, for a legally  
prescribed emergency call system, a contractual  
agreement or when consent has been given.  
Data prrotection rights  
Online services  
Depending on your country or the equipment and  
range of functions of your vehicle as well as the  
services you use and the services on oꢁer, you  
are entitled to diꢁerent data protection rights.  
Further information on data protection and your  
data protection rights can either be found on the  
manufacturer's website or you will receive this  
information as part of the various services and  
Wireless network connection  
If your vehicle has a wireless network connection,  
it enables data to be exchanged between your  
vehicle and additional systems. The wireless net-  
work connection is made possible by the vehicle's  
own transmitter and receiver or by a mobile end  
You can have services and functions, some of  
which are subject to a fee, activated or deactiva-  
General notes  
33  
service oꢁers. There you will also ꢂnd the contact  
record, in certain crash or near crash-like situa-  
could combine EDR data with the type of person-  
ally identifying data routinely acquired during a  
crash investigation.  
To read data recorded by an EDR, special equip-  
ment is required, and access to the vehicle or the  
EDR is needed. In addition to the vehicle manu-  
facturer, other parties that have the special equip-  
information for the manufacturer and its data pro- tions, such as an airbag deployment or hitting a  
tection oꢄcers.  
road obstacle, data that will assist in understand-  
ing how a vehicle's systems performed. The EDR  
is designed to record data related to vehicle  
dynamics and safety systems for a short period of  
time, typically 30 seconds or less.  
The EDR in this vehicle is designed to record such ment, such as law enforcement, can read the  
data as:  
At a workshop, for example, with the support of a  
specialist and possibly for a fee, you can have  
data read out which is stored only locally in the  
vehicle.  
information by accessing the vehicle or the EDR.  
MBUX multimedia system/Mercedes me connect  
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How various systems in your vehicle were  
operating  
EDR data may be used in civil and criminal mat-  
ters as a tool in accident reconstruction, accident  
claims and vehicle safety. Since the Crash Data  
Retrieval (CDR) tool that is used to extract data  
from the EDR is commercially available,  
Mercedes-Benz USA, LLC ("MBUSA") expressly  
disclaims any and all liability arising from the  
extraction of this information by unauthorized  
Mercedes-Benz personnel.  
MBUSA will not share EDR data with others with-  
out the consent of the vehicle owner or, if the  
vehicle is leased, without the consent of the les-  
see. Exceptions to this representation include  
responses to subpoenas by law enforcement; by  
federal, state or local government; in connection  
with or arising out of litigation involving MBUSA or  
If the vehicle is equipped with the MBUX multime-  
dia system or Mercedes me connect, additional  
data about the vehicle's operation, the use of the  
vehicle in certain situations, and the location of  
the vehicle may be compiled by the MBUX multi-  
media system or Mercedes me connect.  
For additional information, please refer to the  
"MBUX multimedia system" section and/or the  
Mercedes me connect Terms and Conditions.  
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Whether or not the driver and front passenger  
seat belts were buckled/fastened  
How far (if at all) the driver was depressing the  
accelerator and/or brake pedal and  
How fast the vehicle was traveling  
This data can help provide a better understanding  
of the circumstances in which accidents and inju-  
ries occur. NOTE: EDR data is recorded by your  
vehicle only if a non-trivial crash situation occurs;  
no data is recorded by the EDR under normal driv-  
ing conditions and no personal data (e.g. name,  
gender, age and accident location) is recorded.  
However, other parties, such as law enforcement,  
Event data recorders  
USA only:  
This vehicle is equipped with an event data  
recorder (EDR). The main purpose of an EDR is to  
General notes  
34  
Gracenote® is a registered trademark of  
Gracenote, Inc.  
ZAGAT Survey® and related brands are regis-  
tered trademarks of Zagat Survey, LLC.  
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its subsidiaries and aꢄliates; or, as required by  
law.  
Warning: The EDR is a component of the Restraint  
System Module. Tampering with, altering, modify-  
ing or removing the EDR component may result in  
a malfunction of the Restraint System Module and  
other systems.  
State laws or regulations regarding EDRs that  
conꢃict with federal regulation are pre-empted.  
This means that in the event of such conꢃict, the  
federal regulation governs. As of December 2016,  
17 states have enacted laws relating to EDRs.  
Registered traddeemmaarrks  
Bluetooth® is a registered trademark of Blue-  
tooth SIG, Inc.  
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DTS™ is a registered trademark of DTS, Inc.  
Dolby® and MLP™ are registered trademarks  
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of DOLBY Laboratories.  
ESP® and PRE-SAFE® are registered trade-  
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marks of Daimler AG.  
HomeLink® is a registered trademark of Gen-  
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tex Corporation.  
iPod® and iTunes® are registered trademarks  
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of Apple Inc.  
Copyright  
Free and open source soꢀware  
Burmester® is a registered trademark of  
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Burmester Audiosysteme GmbH.  
Microsoꢀ® and Windows Media® are regis-  
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Information on license for free and open-source  
soꢀware used in your vehicle can be found on the  
data carrier in your vehicle document wallet and  
with updates on the following website:  
tered trademarks of Microsoꢀ Corporation.  
SIRIUS® is a registered trademark of Sirius  
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XM Radio Inc.  
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HD Radio™ is a registered trademark of iBiq-  
uity Digital Corporation.