Breakdown assistance for Your Mercedes E Class 4 Door 2022

Breakdown assistance  
289  
Warning triangle  
3
4
5
6
7
Do not bleach  
Do not iron  
Do not tumble dry  
Do not dry clean  
Class 2 safety vest  
Emergency  
Removing the safety vest  
Removing the warning triangle  
The safety vests are located in the storage com-  
partments in the driver's and front passenger  
door.  
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The requirements deꢀned by the legal standard  
are only fulꢀlled if the safety vest is the correct  
size and is fully closed.  
Pull out the safety vest bag by the loop.  
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Open the safety vest bag and pull out the  
safety vest.  
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Replace the safety vest in the following cases:  
There are also safety vest compartments in  
the rear door storage compartments in which  
safety vests can be stored.  
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The reꢁective strips are damaged or dirty  
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The maximum permissible number of washes  
is exceeded  
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The ꢁuorescence has faded  
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Push both sides of warning triangle holder 1  
in the direction of the arrow and open it.  
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Remove warning triangle 2.  
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2
Maximum number of washes  
Maximum wash temperature  
Breakdown assistance  
290  
Setting up the warning triangle  
First-aaiidd kit (soꢂ-sided) overview  
Flat tire  
Notes on ꢁat tires  
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WARNING Risk of accident due to a ꢁat  
tire  
A ꢁat tire severely aꢃects the driving charac-  
teristics as well as the steering and braking of  
the vehicle.  
Tires without run-ꢁat characteristics:  
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Do not drive with a ꢁat tire.  
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Fold side reꢁectors 1 upwards to form a tri-  
Change the ꢁat tire immediately with an  
First-aid kit (soꢂ sided) 1 is on the leꢂ or right in  
emergency spare wheel or spare wheel.  
Alternatively, consult a qualiꢀed special-  
ist workshop.  
angle and attach at the top using upper press-  
the trunk, depending on the vehicle version.  
stud 2.  
In vehicles with a Burmester® surround sound  
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Fold legs 3 down and out to the side.  
system, the ꢀrst-aid kit (soꢂ sided) is located  
in the trunk when the vehicle is delivered.  
Tires with run-ꢁat characteristics:  
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Observe the information and warning  
notes on MOExtended tires (run-ꢁat  
tires).  
Breakdown assistance  
291  
In the event of a ꢁat tire, the following options are Notes on MOExtended tires (run-ꢁat tires)  
available depending on your vehicle's equipment:  
workshop with regard to their further  
use.  
The defective tire must be replaced in  
every case.  
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WARNING Risk of accident when driving in  
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Vehicles withh MOExtended tires: it is possible  
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limp-home mode  
When driving in emergency mode the handling  
characteristics are impaired.  
to continue the journey for a short period of  
time. Make sure you observe the notes on  
MOExtended tires (run-ꢁat tires)  
(/ page 291).  
With MOExtended tires (run-ꢁat tires), you can  
continue to drive your vehicle even if there is a  
total loss of pressure in one or more tires. How-  
ever, the tire aꢃected must not show any clearly  
visible damage.  
You can recognize MOExtended tires by the  
MOExtended marking which appears on the side  
wall of the tire.  
Vehicles with tire pressure loss warning system:  
MOExtended tires may only be used in conjunc-  
tion with an activated tire pressure loss warning  
system.  
Vehicles with tire pressure monitoring system:  
MOExtended tires may only be used in conjunc-  
tion with an activated tire pressure monitoring  
system.  
If a pressure loss warning message appears in the  
driver's display, proceed as follows:  
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Do not exceed the speciꢀed maximum  
speed of the MOExtended tires.  
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Vehicles with a TIREFIT kit: you can repair the  
tire so that it is possible to continue the jour-  
ney for a short period of time. To do this, use  
the TIREFIT kit (/ page 292).  
VVehicles with Mercedes me connect: you can  
make a call for breakdown assistance via the  
overhead control panel in the case of a break-  
down (/ page 256).  
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Avoid any abrupt steering and driving  
maneuvers as well as driving over obsta-  
cles (curbs, pot holes, oꢃ-road). This  
applies, in particular, to a loaded vehicle.  
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Stop driving in the emergency mode if  
you notice:  
Banging noise  
Vehicle vibration  
Smoke which smells like rubber  
Continuous ESP® intervention  
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All vehicles: change the wheel (/ page 332).  
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The emergency spare wheel is only available  
in certain countries.  
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Cracks in the tire side walls  
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Aꢂer driving in emergency mode, have  
the rims checked by a qualiꢀed specialist  
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Check the tire for damage.  
Breakdown assistance  
292  
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If driving on, observe the following notes.  
You can use TIREFIT tire sealant to seal perfora-  
tion damage of up to 0.16 in (4 mm), particularly  
those in the tire contact surface. You can use  
TIREFIT in outside temperatures down to -4 °F  
(-20 °C).  
Driving distance possible in emergency mode  
aꢂer the pressure loss warning:  
Load condition  
Driving distance possi-  
ble in emergency mode  
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WARNING Risk of accident when using  
tire sealant  
Partially laden  
Fully laden  
50 miles (80 km)  
19 miles (30 km)  
The tire sealant may be unable to seal the tire  
properly, especially in the following cases:  
The driving distance possible in emergency mode  
may vary depending on the driving style. Observe  
the maximum permissible speed of 50 mph  
(80 km/h).  
If a tire has gone ꢁat and cannot be replaced with  
an MOExtended tire, you can use a standard tire  
as a temporary measure.  
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2
Tire sealant bottle  
Tire inꢁation compressor  
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There are large cuts or punctures in the  
tire (larger than damage previously men-  
tioned)  
Depending on the model, the TIREFIT kit may also  
be located in other places under the trunk ꢁoor.  
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The wheel rims have been damaged  
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Aꢂer journeys with very low tire pressure  
or with ꢁat tires  
Using the TIREFIT kit  
Requirements:  
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Do not continue driving.  
Consult a qualiꢀed specialist workshop.  
TIREFIT kit storage location  
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Tire sealant bottle and tire inꢁation compres-  
sor (/ page 292)  
TIREFIT sticker  
The TIREFIT kit is located under the trunk ꢁoor.  
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Gloves  
Breakdown assistance  
293  
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Aꢄx part 1 of the TIREFIT sticker to the  
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WARNING Risk of injury and poisoning  
from tire sealant  
NOTE Overheating due to the tire inꢁation  
compressor running too long  
instrument cluster within the driver's ꢀeld of  
vision.  
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The tire sealant is harmful and causes irrita-  
tion. Do not allow it to come into contact with  
the skin, eyes or clothing, and do not swallow  
it. Do not inhale tire sealant fumes. Keep the  
tire sealant away from children.  
Do not run the tire inꢁation compressor  
for longer than ten minutes without inter-  
ruption.  
Aꢄx part 2 of the TIREFIT sticker near the  
valve on the wheel with the faulty tire.  
Comply with the manufacturer's safety notes on  
the sticker on the tire inꢁation compressor.  
Have the tire sealant bottle replaced in a qualiꢀed  
specialist workshop every ꢀve years.  
If you come into contact with the tire sealant,  
observe the following:  
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Rinse oꢃ the tire sealant from your skin  
immediately using water.  
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Do not remove any foreign objects which have  
entered the tire.  
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If tire sealant gets into your eyes, thor-  
oughly rinse out the eyes using clean  
water.  
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If tire sealant has been swallowed, imme-  
diately rinse out the mouth thoroughly  
and drink plenty of water. Do not induce  
vomiting and seek medical attention  
immediately.  
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Change out of any clothes contaminated  
with tire sealant immediately.  
If allergic reactions occur, seek medical  
attention immediately.  
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Pull plug 4 with the cable and hose 5 out  
of the tire inꢁation compressor housing.  
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Breakdown assistance  
294  
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Push the plug of hose 5 into ꢁange 6 of tire  
sealant bottle 1 until the plug engages.  
Place tire sealant bottle 1 head downwards  
into recess 2 of the tire inꢁation compressor.  
Switch on the tire inꢁation compressor using  
On/Oꢃ switch 3.  
Please note that tire sealant may leak out when  
unscrewing the ꢀlling hose.  
The tire is inꢁated. First, tire sealant is pum-  
ped into the tire. The pressure may brieꢁy rise  
to approximately 500 kPa (5.0 bar/73 psi).  
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Drive forwards or in reverse very slowly for  
approximately 33 ꢂ (10 m).  
Pump up the tire again.  
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Aꢂer a maximum of ten minutes the tire pres-  
sure must be at least 200 kPa (2.0 bar/  
29 psi).  
Do not switch oꢃ the tire inꢁation compressor  
during this phase!  
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Let the tire inꢁation compressor run for a max-  
imum of ten minutes.  
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WARNING Risk of accident due to the  
speciꢀed tire pressure not being achieved  
The tire should then have attained a tire pres-  
sure of at least 200 kPa (2.0 bar/29 psi).  
If the speciꢀed tire pressure is not achieved  
aꢂer the speciꢀed time, the tire is too badly  
damaged. The tire sealant cannot repair the  
tire in this instance.  
The braking characteristics as well as the driv-  
ing characteristics may be greatly impaired.  
If tire sealant leaks out, make sure you clean the  
aꢃected area as quickly as possible. It is prefera-  
ble to use clean water.  
If you get tire sealant on your clothing, have it  
cleaned as soon as possible with perchloroethy-  
lene.  
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Remove the valve cap from valve 7 on the  
faulty tire.  
Screw ꢀlling hose 8 onto valve 7.  
Insert plug 4 into a 12 V socket in your vehi-  
cle.  
Switch on the vehicle.  
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Do not continue driving.  
Consult a qualiꢀed specialist workshop.  
If, aꢂer ten minutes, a tire pressure of 200 kPa  
(2.0 bar/29 psi) has not been attained:  
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If, aꢂer ten minutes, a tire pressure of 200 kPa  
(2.0 bar/29 psi) has been attained:  
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Switch oꢃ the tire inꢁation compressor.  
Unscrew the ꢀlling hose from the valve of the  
faulty tire.  
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Switch oꢃ the tire inꢁation compressor.  
Breakdown assistance  
295  
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Unscrew the ꢀlling hose from the valve of the  
faulty tire.  
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Therefore, place the ꢀlling hose in the  
plastic bag that contained the TIREFIT  
kit.  
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WARNING Risk of accident due to the  
speciꢀed tire pressure not being attained  
If the speciꢀed tire pressure is not reached,  
the tire is too badly damaged. The tire sealant  
cannot repair the tire in this instance.  
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WARNING Risk of accident from driving  
with sealed tires  
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ENVIRONMENTAL NOTE Environmental  
pollution caused by environmentally irre-  
sponsible disposal  
A tire temporarily sealed with tire sealant  
impairs the handling characteristics and is not  
suitable for higher speeds.  
The braking and driving characteristics may be  
greatly impaired.  
Tire sealant contains pollutants.  
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Do not continue driving.  
Consult a qualiꢀed specialist workshop.  
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Adapt your driving style accordingly and  
drive carefully.  
Do not exceed the maximum speed limit  
with a tire that has been repaired using  
tire sealant.  
Have the tire sealant bottle disposed of  
professionally, e.g. at an authorized  
Mercedes-Benz Center.  
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In cases such as the one mentioned above, con-  
tact an authorized Mercedes-Benz Center. Or call  
1-800-FOR-MERCedes (in the USA) or  
1-800-387-0100 (in Canada).  
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Stow the tire sealant bottle and the tire inꢁa-  
tion compressor.  
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Observe the maximum permissible speed for a  
tire sealed with tire sealant 50 mph  
(80 km/h).  
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Pull away immediately.  
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Correct the tire pressure if it is still at least  
130 kPa (1.3 bar/19 psi). See the Tire and  
Loading Information placard on the B‑pillar on  
the driver's side or the tire pressure table in  
the fuel ꢀller ꢁap for values.  
To increase the tire pressure: switch on the  
tire inꢁation compressor.  
Stop driving aꢂer approximately ten minutes  
and check the tire pressure using the tire  
inꢁation compressor.  
The tire pressure must now be at least  
130 kPa (1.3 bar/19 psi).  
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NOOTE Staining caused by leaking tire seal-  
ant  
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Aꢂer use, excess tire sealant may leak out  
from the ꢀlling hose.  
Breakdown assistance  
296  
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Further information on ABS (/ page 172)  
Further information on ESP® (/ page 172)  
Battery (vehicle)  
Notes on the 12 V battery  
For safety reasons, Mercedes-Benz recommends  
that you only use batteries which have been tes-  
ted and approved for your vehicle by Mercedes-  
Benz.  
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WARNING Risk of an accident due to work  
carried out incorrectly on the battery  
Work carried out incorrectly on the battery  
can, for example, lead to a short circuit. This  
can restrict functions relevant for safety sys-  
tems and impair the operating safety of your  
vehicle.  
You could lose control of the vehicle in the fol-  
lowing situations in particular:  
All vehhiicllees except vehicles with a lithium-ion bat-  
tery  
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To reduce the tire pressure: press pressure  
release button 1 next to manometer 2.  
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WARNING Risk of explosion due to elec-  
trostatic charge  
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When the tire pressure is correct, unscrew the  
Electrostatic charge can ignite the highly  
explosive gas mixture in the battery.  
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When braking  
ꢀlling hose from the valve of the sealed tire.  
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In the event of abrupt steering maneuvers  
and/or when the vehicle's speed is not  
adapted to the road conditions  
Screw the valve cap onto the valve of the  
sealed tire.  
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To discharge any electrostatic charge  
that may have built up, touch the metal  
vehicle body before handling the battery.  
Pull the tire sealant bottle out of the tire inꢁa-  
tion compressor.  
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In the event of a short circuit or a similar  
The ꢀlling hose stays on the tire sealant bottle.  
The highly ꢁammable gas mixture is created while  
the battery is charging and during starting assis-  
tance.  
incident, contact a qualiꢀed specialist  
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workshop immediately.  
Drive to the nearest qualiꢀed specialist work-  
shop and have the tire, tire sealant bottle and  
ꢀlling hose replaced there.  
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Do not drive on.  
Always have work on the battery carried  
out at a qualiꢀed specialist workshop.  
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Breakdown assistance  
297  
and a face mask. Immediately rinse  
electrolyte or acid splashes oꢃ with  
clean water. Consult a doctor if neces-  
sary.  
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WARNING Danger of chemical burns from  
the battery acid  
Battery acid is caustic.  
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Dispose of batteries in an  
environmentally responsible manner.  
Take discharged batteries to a qualiꢀed  
specialist workshop or to a collection  
point for used batteries.  
Avoid contact with the skin, eyes or  
clothing.  
Do not lean over the battery.  
Do not inhale battery gases.  
Wear safety glasses.  
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Keep children away.  
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Keep children away from the battery.  
If you have to disconnect the 12 V battery, con-  
tact a qualiꢀed specialist workshop.  
Comply with safety notes and take protective  
measures when handling batteries.  
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Immediately rinse battery acid oꢃ thor-  
oughly with plenty of clean water and  
seek medical attention immediately.  
Observe this Operator's Manual.  
Risk of explosion.  
All vehicles  
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ENVIRONMENTAL NOTE Environmental  
damage due to improper disposal of bat-  
teries  
Observe the following if you do not intend to use  
the vehicle over an extended period of time:  
Fire, open ꢁames and smoking are  
prohibited when handling the battery.  
Avoid creating sparks.  
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Activate standby mode.  
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Alternatively: connect the battery to a battery  
charger approved by Mercedes-Benz or con-  
sult a qualiꢀed specialist workshop to discon-  
nect the battery.  
Electrolyte or battery acid is corrosive.  
Avoid contact with the skin, eyes or  
clothing. Wear suitable protective  
clothing, in particular gloves, an apron  
Batteries contain pollutants. It is  
illegal to dispose of them with the household  
rubbish.  
Breakdown assistance  
298  
Notes on starting assistance and charging the 12  
V battery  
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Take care that the positive terminal of a  
connected battery does not come into  
contact with vehicle parts.  
Never place metal objects or tools on a  
battery.  
Fire, open ꢁames, smoking and creating  
sparks must be avoided.  
Make sure that there is suꢄcient ventila-  
tion.  
All vehicles  
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When charging the battery and during starting  
assistance, always use the jump-start connection  
point in the engine compartment.  
Do not stand over the battery.  
When connecting and disconnecting the  
battery, always observe the sequence of  
battery terminals described.  
Always take care to connect only battery  
terminals of identical polarity when jump  
starting a vehicle.  
During starting assistance, it is essential  
to observe the sequence described for  
connecting and disconnecting the  
jumper cables.  
Do not connect or disconnect the bat-  
tery terminals while the engine is run-  
ning.  
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WARNING Risk of explosion from a frozen  
battery  
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NOTE Damage to the battery from over-  
voltage  
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A discharged battery may freeze at tempera-  
tures slightly above or below freezing point.  
When charging using a battery charger without  
a maximum charging voltage, the battery or  
the on-board electronics may be damaged.  
During starting assistance or battery charging,  
battery gas can be released.  
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Only use battery chargers with a maxi-  
mum charging voltage of 14.8 V.  
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Always allow a battery to thaw before  
charging it or performing starting assis-  
tance.  
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WARNING Risk of explosion due to igniting  
hydrogen gas  
If the indicator/warning lamps in the instrument  
cluster do not light up at low temperatures, it is  
very likely that the discharged battery has frozen.  
In this case you may neither jump-start the vehi-  
cle nor charge the battery.  
If there is a short circuit or sparks start to  
form when charging a battery, there is a dan-  
ger of the hydrogen gas igniting.  
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WARNING Risk of explosion due to a mix-  
ture of explosive gases  
The service life of a battery that has been thawed  
may be dramatically shortened. The starting char-  
A mixture of explosive gases can escape from  
the battery during charging and jump starting.  
Breakdown assistance  
299  
acteristics may be impaired, especially at low  
temperatures.  
Observe the following points during starting assis- Observe the additional following points during  
tance and when charging the battery:  
starting assistance:  
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It is recommended that you have a thawed battery  
Only use undamaged jumper cables/charging  
Starting assistance may only be provided  
checked at a qualiꢀed specialist workshop.  
cables with a suꢄcient cross-section and  
using vehicles, batteries or other jump start  
insulated terminal clamps.  
Non-insulated parts of the terminal clamps  
must not come into contact with other metal  
parts while the jumper cable/charging cable  
is connected to the battery/jump-start con-  
nection point.  
devices with a nominal voltage of 12 V.  
The vehicles must not touch.  
Vehicles with a gasoline engine: Jump-start the  
vehicle only when the engine and exhaust sys-  
tem are cold.  
VVehicles with plug-in hybrid:  
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If your vehicle has been started with starting  
assistance, it may not be possible to use the elec-  
tric drive for approximately 30 minutes.  
Starting assistance is not considered to be a nor-  
mal operating condition.  
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The jumper cable/charging cable must not  
Starting assistance and charging the 12 V battery  
Requirements:  
All vehicles  
come into contact with any parts which may  
move when the engine is running.  
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NOTE Damage caused by numerous or  
extended attempts to start the engine  
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The vehicle is secured with the electric park-  
ing brake.  
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Always make sure that neither you nor the bat-  
tery is electrostatically charged.  
Numerous or extended attempts to start the  
engine may damage the catalytic converter  
due to non-combusted fuel.  
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Vehicles with automatic transmission: The  
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Keep away from ꢀre and open ꢁames.  
Do not lean over the battery.  
transmission is in position j.  
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The vehicle and all electrical consumers are  
switched oꢃ.  
The hood is open.  
Observe the additional following points when  
charging the battery:  
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Avoid numerous and extended attempts  
to start the engine.  
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Only use battery chargers tested and  
approved for Mercedes-Benz.  
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Read the battery charger's operating instruc-  
tions before charging the battery.  
Breakdown assistance  
300  
Always begin with positive contact 2 on your  
nal of the donor battery, then from positive  
contact 2 and the positive terminal of the  
donor battery. Begin each time with the con-  
tacts on your own vehicle ꢀrst.  
Aꢂer removing the jumper cable/charging  
cable, close cover 1 of positive contact 2.  
own vehicle ꢀrst.  
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During starting assistance: start the engine of  
the donor vehicle and run at idle speed.  
Connect the negative terminal of the donor  
battery and ground point 3 of your own vehi-  
cle by using the jumper cable/charging cable.  
Begin with the donor battery ꢀrst.  
During starting assistance: start the engine of  
your own vehicle.  
During the charging process: start the charg-  
ing process.  
During starting assistance: let the engines run  
for several minutes.  
During starting assistance: before disconnect-  
ing the jumper cable, switch on an electrical  
consumer on your own vehicle, e.g. the rear  
window heater or lighting.  
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Further information can be obtained at a qualiꢀed  
specialist workshop.  
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Replacing the 12 V battery  
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Observe the notes on the 12 V battery  
(/ page 296).  
Mercedes-Benz recommends that you have the  
12 V battery replaced at a qualiꢀed specialist  
workshop, e.g. at an authorized Mercedes-Benz  
Center.  
Observe the following notes if you want to replace  
the battery yourself:  
Example: engine compartment  
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Slide cover 1 of positive contact 2 on the  
jump-starting connection point in the direction  
of the arrow.  
When the starting assistance/charging process is  
complete, perform the following steps:  
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Connect positive contact 2 on your vehicle  
to the positive terminal of the donor battery  
using the jumper cable/charging cable.  
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Always replace a faulty battery with a battery  
which meets the speciꢀc vehicle require-  
ments.  
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First, remove the jumper cable/charging cable  
from ground point 3 and the negative termi-  
Breakdown assistance  
301  
The vehicle is equipped with an AGM technol-  
ogy battery (Absorbent Glass Mat) or a lith-  
ium-ion battery. Full vehicle functionality is  
only guaranteed with an AGM battery or lith-  
ium-ion battery. For safety reasons, Mercedes-  
Benz recommends that you only use batteries  
which have been tested and approved for your  
vehicle by Mercedes-Benz.  
Carry over detachable parts, such as vent  
hoses, elbow ꢀttings or terminal covers from  
the battery being replaced.  
Make sure that the vent hose is always con-  
nected to the original opening on the side of  
the battery.  
Tow starting or towing away  
Permitted towing methods (non plug-in hybrid)  
*
NOTE Damage to the vehicle due to tow-  
ing away incorrectly  
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Observe the instructions and notes on  
towing away.  
*
NOTE Damage from automatic braking  
If one of the following functions is switched  
on, the vehicle brakes automatically in certain  
situations:  
Vehicles with rear wheel drive  
Permitted towing methods  
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Active Brake Assist  
Both axles on Yes, maximum 31 miles  
the ground  
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Active Distance Assist DISTRONIC  
(50 km) at 31 mph (50 km/h)  
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HOLD function  
Front axle  
raised  
No  
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Active Parking Assist  
To avoid damage to the vehicle, deactivate  
these systems in the following or similar situa-  
tions:  
Rear axle  
raised  
Yes, if the steering wheel is  
ꢀxed in the center position  
with a steering wheel lock  
Install any existing or supplied cell caps.  
Otherwise, gases or battery acid could  
escape.  
Make sure that detachable parts are recon-  
nected in the same way.  
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During towing  
In a car wash  
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Mercedes-Benz recommends transporting your  
vehicle in the case of a breakdown, rather than  
towing it away.  
For towing, use a tow rope or tow bar with both  
axles on the ground. Do not use tow bar systems.  
Breakdown assistance  
302  
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4MATIC vehicles  
Permittedd towing methods  
The electric parking brake cannot be released  
or applied  
Vehicles with automatic transmission: The  
automatic transmission cannot be shiꢂed to  
position i or j  
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WARNING Risk of accident when towing a  
vehicle which is too heavy  
If the vehicle to be tow-started or towed away  
is heavier than the permissible gross mass of  
your vehicle, the following situations can  
occur:  
Both axles on Yes, maximum 31 miles  
the ground  
(50 km) at 31 mph (50 km/h)  
Front axle  
raised  
No  
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Vehicles with automatic transmission: If the  
automatic transmission cannot be shiꢂed to  
position i or if the display does not show  
anything, transport the vehicle (/ page 303).  
A towing vehicle with liꢂing equipment is  
required for vehicle transportation.  
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The towing eye may become detached.  
The vehicle/trailer combination may  
swerve or rollover.  
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Rear axle  
raised  
No  
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Before tow-starting or towing away,  
To tow with a raised axle: towing should be per-  
formed by a towing company.  
check if the vehicle to be tow-started or  
towed away exceeds the permissible  
gross mass.  
*
NOTE Damage due to towing away at  
excessively high speeds or over long dis-  
tances  
Towing the vehicle with both axles on thee ground  
If a vehicle must be tow-started or towed away, its  
permissible gross mass must not exceed the per-  
missible gross mass of the towing vehicle.  
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Observe the notes on the permitted towing  
The drivetrain could be damaged when towing  
at excessively high speeds or over long distan-  
ces.  
methods (/ page 301).  
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Make sure that the battery is connected and  
charged.  
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Information on the permissible gross mass of  
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A towing speed of 30 mph (50 km/h)  
the vehicle can be found on the vehicle identi-  
must not be exceeded.  
A towing distance of 30 miles (50 km)  
must not be exceeded.  
ꢀcation plate (/ page 343).  
Vehicles with automatic transmission: Do not  
open the driver's door or front passenger  
Observe the following points when the battery is  
discharged:  
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#
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The engine cannot be started  
Breakdown assistance  
303  
door; the automatic transmission otherwise  
automatically shiꢂs to position j.  
&
*
WARNING Risk of accident due to limited  
safety-related functions during the towing  
process  
NOTE Damage due to excessive tractive  
power  
#
#
Install the towing eye (/ page 305).  
If you pull away sharply, the tractive power  
may be too high and the vehicles could be  
damaged.  
Fasten the towing device.  
Safety-related functions are limited or no lon-  
ger available in the following situations:  
*
NOTE Damage due to incorrect connec-  
tion of the tow bar  
R
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The vehicle is switched oꢃ.  
The brake system or power steering sys-  
tem is malfunctioning.  
The energy supply or the on-board electri-  
cal system is malfunctioning.  
Pull away slowly and smoothly.  
R
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Only connect the tow rope or tow bar to  
the towing eyes.  
Loading the vehicle for trannssppoort  
R
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Observe the notes on towing away  
(/ page 302).  
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Deactivate the automatic locking mechanism  
(/ page 70).  
Do not activate the HOLD function.  
Deactivate the tow-away alarm (/ page 87).  
Deactivate Active Brake Assist (/ page 194).  
Vehicles with automatic transmission: Shiꢂ  
the automatic transmission to position i.  
Release the electric parking brake.  
When your vehicle is towed away, signiꢀcantly  
more eꢃort may be required to steer and  
brake than is normally required.  
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Connect the towing device to the towing eye  
#
#
#
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in order to load the vehicle.  
#
Vehicles with automatic transmission: Shiꢂ  
the automatic transmission to position i.  
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Use a tow bar.  
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Make sure that the steering wheel can  
move freely before towing the vehicle  
away.  
%
Vehicles with automatic transmission: The  
automatic transmission may be locked in posi-  
tion j in the event of damage to the electri-  
cal system. To shiꢂ to i, provide the on-  
board electrical system with power  
(/ page 299).  
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Load the vehicle onto the transporter.  
Breakdown assistance  
304  
#
#
Vehicles with automatic transmission: Shiꢂ  
Make sure that the front and rear axles come  
to rest on the same transportation vehicle.  
*
NOTE Damage to the vehicle from secur-  
ing it incorrectly  
the automatic transmission to position j.  
#
#
Use the electric parking brake to secure the  
vehicle against rolling away.  
Only secure the vehicle by the wheels.  
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Aꢂer loading, the vehicle must be  
secured on all four wheels. Otherwise,  
the vehicle could be damaged.  
A minimum distance of 8 in (20 cm)  
upwards and 4 in (10 cm) downwards  
must be kept to the transport platform.  
*
NOTE Damage to the drive train due to  
incorrect positioning of the vehicle  
#
Do not position the vehicle above the  
connection point of the transport vehi-  
cle.  
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Vehicles with ADS PLUS (Adaptive Damping Sys-  
tem PLUS)  
&
WARNING Risk of an accident when trans-  
porting vehicles with Adaptive Damping  
System PLUS  
#
Secure the vehicle on all four wheels aꢂer  
loading.  
Towing eye storage location  
The towing eye is located in the stowage space  
under the trunk ꢁoor.  
When transporting vehicles with Adaptive  
Damping System PLUS, the vehicle/trailer  
combination may begin to rock and start to  
skid.  
4MATIC vehicles/vehicles with automatic trans-  
mission  
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Load the vehicle correctly onto the  
transporter.  
Secure the vehicle on all four wheels  
with suitable tensioning straps.  
Do not exceed the maximum permissible  
speed of 35 mph (60 km/h) when trans-  
porting.  
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Breakdown assistance  
305  
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Installing and removing the towing eye  
Vehicles with an automatic transmission must  
not be tow-started.  
*
NOTE Damage to the vehicle due to incor-  
rect use of the towing eye or trailer hitch  
When a towing eye or trailer hitch is used to  
recover a vehicle, the vehicle may be damaged  
in the process.  
Electrical fuses  
Notes on electrical fuses  
#
Only use the towing eye or trailer hitch to  
&
WARNING Risk of accident and injury due  
to overloaded lines  
tow away or tow start the vehicle.  
Do not use the towing eye or trailer hitch  
to tow the vehicle during recovery.  
#
If you manipulate or bridge a faulty fuse or if  
you replace it with a fuse with a higher amper-  
age, the electric line could be overloaded.  
Tow-starting the vehicle  
This could result in a ꢀre.  
Vehicles with automatic transmission  
#
Always replace faulty fuses with speci-  
ꢀed new fuses containing the correct  
amperage.  
*
NOTE Damage to the automatic transmis-  
sion due to tow starting  
#
Press the mark on cover 1 inwards and  
*
The automatic transmission may be damaged  
in the process of tow starting vehicles with  
automatic transmission.  
NOTE Damage due to incorrect fuses  
remove.  
#
Screw in the towing eye clockwise as far as it  
will go and tighten.  
Make sure that cover 1 engages in the  
bumper when you remove the towing eye.  
Electrical components or systems may be  
damaged by incorrect fuses, or their function-  
ality may be signiꢀcantly impaired.  
#
Vehicles with automatic transmission  
must not be tow started.  
#
Breakdown assistance  
306  
If the newly inserted fuse also blows, have the  
cause traced and rectiꢀed at a qualiꢀed specialist  
workshop.  
Opening and closing the fuse box in the engine  
compartment  
#
Only use fuses that have been approved  
by Mercedes-Benz and which have the  
correct fuse rating.  
Requirements:  
Ensure the following before replacing a fuse:  
R
A dry cloth and a screwdriver are available.  
Blown fuses must be replaced with fuses of the  
same rating, which you can recognize by the color  
and the label. The fuse ratings and further infor-  
mation to be observed can be found in the fuse  
assignment diagram.  
Fuse assignment diagram: on the fuse box in the  
trunk (/ page 308).  
R
The vehicle is secured against rolling away.  
Observe the notes on electrical fuses  
(/ page 305).  
R
All electrical consumers are switched oꢃ.  
R
The vehicle is switched oꢃ.  
Opening  
The electrical fuses are located in various fuse  
boxes:  
&
WARNING Risk of injury from using the  
windshield wipers when the hood is open  
R
Fuse box in the engine compartment on the  
driver's side (/ page 306)  
If the windshield wipers start moving when the  
hood is open, you could be trapped by the  
wiper linkage.  
*
NOTE Damage or malfunctions caused by  
moisture  
R
R
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Fuse box on the driver's side of the cockpit  
(/ page 307)  
Moisture may cause damage to the electrical  
system or cause it to malfunction.  
#
Always switch oꢃ the windshield wipers  
and the vehicle ꢀrst if you need to open  
the hood.  
Fuse box in the front passenger footwell  
(/ page 307)  
Fuse box in the trunk on the right-hand side of  
the vehicle, when viewed in the direction of  
travel (/ page 308)  
#
When the fuse box is open, make sure  
that no moisture can enter the fuse box.  
When closing the fuse box, make sure  
that the seal of the lid is positioned cor-  
rectly on the fuse box.  
#
Breakdown assistance  
307  
#
#
Insert lid 3 into the bracket at the rear of the  
fuse box.  
Fold down lid 3 of the fuse box and tighten  
screws 4.  
#
#
Insert cover 1 on both sides.  
Turn clips 2 on cover 1 a quarter-turn  
clockwise.  
#
Close the hood.  
Opening and closing the fuse box in the cockpit  
R
Observe the notes on electrical fuses  
(/ page 305).  
The fuse box is on the driver's side on the side of  
the cockpit under a cover.  
#
#
#
#
Turn clips 2 on cover 1 a quarter-turn to  
Remove any existing moisture from the fuse  
box using a dry cloth.  
Loosen screws 4 and remove fuse box lid 3  
from the top.  
counter-clockwise.  
#
To open and close it, consult an authorized  
Mercedes-Benz Center.  
Pull cover 1 upwards in the direction of the  
arrow.  
Opening and closing the fuse box in the front  
passenger footwell  
Closing  
#
Check whether the seal is positioned correctly  
in cap 3.  
Observe the notes on electrical fuses  
(/ page 305).  
Breakdown assistance  
308  
#
Fold cover 1 down in the direction of the  
arrow.  
The fuse assignment diagram is in a recess on the  
side of the fuse box.  
#
To open: open cover 1 in the direction of the  
arrow and remove it.  
#
To close: reinsert cover 1.  
Opening and closing the fuse box in the trunk  
Observe the notes on electrical fuses  
(/ page 305).