General notes
28
For this reason, the following can occur in isolated
cases, depending on the aids used:
Problems with your vehicle
Reportiinngg saafety defects
If you should experience a problem with your vehi-
cle, particularly one that you believe may aꢀect its
safe operation, we urge you to contact an author-
ized Mercedes-Benz Center immediately to have
the problem diagnosed and rectiꢁed. If the prob-
lem is not resolved to your satisfaction, please
discuss the problem again with an authorized
Mercedes-Benz Center or, if necessary, contact
us at one of the following addresses:
USA only:
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Medical aids malfunctioning
The following text is published as required of man-
ufacturers under Title 49, Code of U.S. Federal
Regulations, Part 575 pursuant to the "National
Traꢂc and Motor Vehicle Safety Act of 1966".
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Adverse health eꢀects
Observe the notes and warnings of the manufac-
turer of the medical aids; if in doubt, contact the
device manufacturer and/or your doctor. If there
is continuing uncertainty concerning the possibil-
ity of medical aids malfunctioning, Mercedes-
Benz AG recommends using only few electrical
vehicle systems and/or maintaining a distance
from the components.
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the National
Highway Traꢂc Safety Administration (NHTSA) in
addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may open
an investigation, and if it ꢁnds that a safety defect
exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
become involved in individual problems between
you, your dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to the https://
NHTSA, 400 Seventh Street, SW., Washington, DC
20590,: USA.
In the USA:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes-Benz Drive
Sandy Springs, GA 30328
In Canada:
Mercedes-Benz Canada, Inc.
Customer Relations Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Only have repairs and maintenance work in the
area of the following components carried out by a
qualiꢁed specialist workshop:
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Vehicle components carrying live voltage
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Transmission antenna
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Multimedia system and sound system
If you have any queries or suggestions, consult a
qualiꢁed specialist workshop.
