Get General notes -> Reporting safety defects Guide for Mercedes E Class 4 Door 2022

General notes

For this reason, the following can occur in isolated

cases, depending on the aids used:

Problems with your vehicle

Reportiinngg saafety defects

If you should experience a problem with your vehi-

cle, particularly one that you believe may aꢀect its

safe operation, we urge you to contact an author-

ized Mercedes-Benz Center immediately to have

the problem diagnosed and rectiꢁed. If the prob-

lem is not resolved to your satisfaction, please

discuss the problem again with an authorized

Mercedes-Benz Center or, if necessary, contact

us at one of the following addresses:

USA only:

Medical aids malfunctioning

The following text is published as required of man-

ufacturers under Title 49, Code of U.S. Federal

Regulations, Part 575 pursuant to the "National

Traꢂc and Motor Vehicle Safety Act of 1966".

Adverse health eꢀects

Observe the notes and warnings of the manufac-

turer of the medical aids; if in doubt, contact the

device manufacturer and/or your doctor. If there

is continuing uncertainty concerning the possibil-

ity of medical aids malfunctioning, Mercedes-

Benz AG recommends using only few electrical

vehicle systems and/or maintaining a distance

from the components.

If you believe that your vehicle has a defect which

could cause a crash or could cause injury or

death, you should immediately inform the National

Highway Traꢂc Safety Administration (NHTSA) in

addition to notifying Mercedes-Benz USA, LLC.

If NHTSA receives similar complaints, it may open

an investigation, and if it ꢁnds that a safety defect

exists in a group of vehicles, it may order a recall

and remedy campaign. However, NHTSA cannot

become involved in individual problems between

you, your dealer, or Mercedes-Benz USA, LLC.

To contact NHTSA, you may call the Vehicle

Safety Hotline toll-free at 1-888-327-4236

(TTY: 1-800-424-9153); go to the https://

www.safercar.gov/; or write to: Administrator,

NHTSA, 400 Seventh Street, SW., Washington, DC

20590,: USA.

In the USA:

Mercedes-Benz USA, LLC

Customer Assistance Center

One Mercedes-Benz Drive

Sandy Springs, GA 30328

In Canada:

Mercedes-Benz Canada, Inc.

Customer Relations Department

98 Vanderhoof Avenue

Toronto, Ontario M4G 4C9

Only have repairs and maintenance work in the

area of the following components carried out by a

qualiꢁed specialist workshop:

Vehicle components carrying live voltage

Transmission antenna

Multimedia system and sound system

If you have any queries or suggestions, consult a

qualiꢁed specialist workshop.

General notes

You can also obtain other information about motor

vehicle safety from: https://www.safercar.gov

English: https://www.tc.gc.ca/recalls

French: https://www.tc.gc.ca/rappels

your vehicle. The current rescue card contains the

most important information about your vehicle in

a compact form, e.g. the routing of the electric

lines.

Further information can be obtained at https://

www.mercedes-benz.de/qr-code.

CCaanaaddaa oonnlyy:

The following text is published as required of man-

ufacturers under subsection 18.4 (4) of the Motor

Vehicle Safety Regulations.

Limited Warranty

NOTE Damage to the vehicle arising from

violation of these operating instructions.

If you believe that your vehicle has a defect which

could cause a crash or could cause injury or

death, you should immediately inform Transport

Canada in addition to notifying Mercedes-Benz

Canada Inc.

If Transport Canada received similar complaints, it

may open an investigation, and if it ꢁnds that a

safety defect exists in a group of vehicles, it may

order a recall and remedy campaign. However,

Transport Canada cannot become involved in indi-

vidual problems between you, your dealer or

Mercedes-Benz Canada Inc.

To contact Transport Canada, you may call the

Defect Investigations and Recalls Division toll-free

in Canada at 1-800-333-0510 or 819-994-3328in

the Gatineau-Ottawa area or internationally; you

may also go to the following websites for more

information:

Data storage

Data processing in the vehicle

Damage to the vehicle can arise from violation

of these operating instructions.

This damage is not covered either by the

Mercedes-Benz implied warranty or by the

New‑ or Used-Vehicle Warranty.

Electronic control units

Electronic control units are installed in your vehi-

cle. Control units process data which, for exam-

ple, they receive from vehicle sensors, generate

themselves or exchange between themselves.

Some control units are required for the safe oper-

ation of your vehicle, some assist you when driv-

ing, such as driver assistance systems, while oth-

ers enable convenience or infotainment functions.

Follow the instructions in these operat-

ing instructions on proper operation of

your vehicle as well as on possible vehi-

cle damage.

QR code for rescue card

The following provides you with general informa-

tion regarding data processing in the vehicle.

Additional information regarding exactly which

data in your vehicle are collected, saved and

transmitted to third parties, and for what purpose,

QR codes are attached in the fuel ꢁller ꢃap and on

the opposite side on the B-pillar. In the event of

an accident, rescue services can use the QR code

to quickly ꢁnd the appropriate rescue card for

General notes -> Reporting safety defects for Your Mercedes E Class 4 Door 2022

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