Get Charging -> Charging troubleshooting guide Guide for Mitsubishi Outlander SUV 2020

Charging troubleshooting guide

Symptom

Possible cause

Possible solution

Charging cannot be

started.

The operation mode of the power Put the operation mode of the power switch in “OFF” before charging.

switch is in the “ON” position.

The drive battery is already fully Charging cannot be performed if the drive battery is already fully charged. Charg-

charged.

ing automatically turns off if the drive battery is fully charged.

The temperature of the drive bat- Confirm the drive battery temperature.

tery is too high or too low to

charge.

Refer to “Cautions and actions to deal with intense heat” on page 2-10 and “Cau-

tions and actions to deal with intense cold” on page 2-10.

The auxiliary battery is dis-

charged.

The drive battery cannot be charged if the vehicle electrical systems cannot be

turned on. If the auxiliary battery is discharged, charge or emergency start the aux-

iliary battery.

Refer to “Emergency starting” on page 9-02.

The vehicle or the charging cable The vehicle or charging cable may have a malfunction. Confirm if the warning

has a malfunction.

lamp on the meter is illuminated. Confirm if the indicator on the control box is in-

dicating a malfunction. If a warning is displayed, stop charging and contact a

MITSUBISHI MOTORS Authorized Service Point.

Normal charging can-

not be started.

There is no electrical power com- Confirm that there has not been a power failure. Make sure the breaker is on. If an

ing from the outlet.

outlet with a timer device installed is used, power will only be available at the time

set by the timer.

Confirm if the POWER indicator on the control box is illuminated.

The charge connector is not con- Confirm the charge connector is connected correctly.

nected correctly.

The charge connector was connec- Disconnect the charge connector, wait for a while, then start charging procedure

ted and disconnected repeatedly in again from the beginning.

a short time.

3-28

Charging

OGGE20E1

Charging troubleshooting guide

Symptom

Possible cause

Possible solution

A charging cable for other vehicle Use the EV charging cable only for your vehicle.

is used.

A normal charger which does not Consult an administrator or a maker of the normal charger that it corresponds to

correspond to your vehicles is

used.

your vehicle. Also perform normal charging according to the operating procedure

indicated on the body of normal charger.

The reservation of Charging timer The normal charging cannot be started when the charging cable is connected, if the

is set up by MITSUBISHI Remote charging timer is set. Cancel all the charging timer settings, if you want to start the

Control (if so equipped), the

Smartphone-link Display Audio

(SDA) (if so equipped) or the

Smartphone-link Display Audio

(SDA) navigation system (if so

equipped).

normal charging immediately.

Refer to “MITSUBISHI Remote Control” on page 3-20.

For the Smartphone-link Display Audio (SDA) or the Smartphone-link Display

Audio (SDA) navigation system, refer to the separate owner’s manuals.

Normal charging is dis-

continued.

There is no power coming from

the outlet.

There may have been a electrical power failure, or the breaker may have failed.

Charging will resume when the power source is reset.

The EV charging cable has been

disconnected.

Check that the EV charging cable has not been disconnected.

The button on the normal charge

connector has been pressed.

If the charge connector button is pressed for a long period of time, charging will be

stopped. Start the charging procedure again.

The temperature of the drive bat- Confirm the drive battery temperature.

tery is too high or too low to

charge.

Refer to “Cautions and actions to deal with intense heat” on page 2-10 and “Cau-

tions and actions to deal with intense cold” on page 2-10.

Charging is stopped by the normal Charging will stop depending on the timer function setting of the normal charge de-

charge timer.

vice. Try it again with cancelling the timer settings.

Charging

3-29

OGGE20E1

Charging troubleshooting guide

Symptom

Possible cause

Possible solution

The Charging timer was set up by Cancel all the charging timer settings. Charging is automatically restarted if you

the MITSUBISHI Remote Control cancel the charging timer.

(if so equipped), the Smartphone- Refer to “MITSUBISHI Remote Control” on page 3-20.

link Display Audio (SDA) (if so

For the Smartphone-link Display Audio (SDA) or the Smartphone-link Display

equipped) or the Smartphone-link Audio (SDA) navigation system, refer to the separate owner’s manuals.

Display Audio (SDA) navigation

system (if so equipped) after start-

ing of normal charging.

Quick charging cannot

be started.

The charge connector is not con- Check that the charge connector is connected correctly and that it is locked.

nected correctly and/or not locked.

The self-diagnostic function of the There is a possibility that the vehicle has a malfunction. Stop charging and contact

quick charge device returns a neg- a MITSUBISHI MOTORS Authorized Service Point.

ative result.

The power switch of the quick

charger is off.

Check the power switch of the quick charger.

Consult an administrator or a maker of the quick charger.

Quick charge is discon-

tinued.

Charging is stopped by the quick Charging will stop depending on the timer function setting of the quick charge de-

charge timer.

vice. If you need to charge the drive battery more, start the charging procedure

again.

Charging stops at 80 % capacity. Charging is designed to stop when the drive battery capacity reaches 80 %. If you

need to charge the drive battery more than 80 %, start the charging procedure

again.

The power supply for the quick

charger is off.

Check whether the power supply for the quick charger is off.

Consult an administrator or a maker of the quick charger.

3-30

Charging

OGGE20E1

Charging troubleshooting guide

Symptom

Possible cause

Possible solution

The charging indicator Quick charging has not finished

is continuously blink- normally.

ing even if the quick

Perform quick charging again and finish it normally or contact a MITSUBISHI

MOTORS Authorized Service Point.

charge connector is

not connected into the

quick charge port

when you start the

plug-in hybrid EV sys-

tem after quick charg-

ing.

Plug-in Hybrid EV

System does not start

after quick charging.

The vehicle has a malfunction.

There is a possibility that the vehicle has a malfunction. After turning the operation

mode of the power switch to “ON” and putting the select position to “N”, ask the

support of the fellow passenger or people nearby to move the vehicle by pushing it

into safety.

After moving, contact a MITSUBISHI MOTORS Authorized Service Point.

Charging

3-31

OGGE20E1

Charging -> Charging troubleshooting guide for Your Mitsubishi Outlander SUV 2020

Popular Manuals