Get PEUGEOT Connect Nav -> Frequently asked questions Guide for Peugeot 3008 SUV 2020

PEUGEOT Connect Nav

Select "Setting the time-date".

Select "Date".

Press "OK" to conﬁrm.

Navigation

I cannot enter the navigation address.

The address is not recognised.

► Use the "intuitive method" by pressing

the "Search…" button at the bottom of the

"Navigation” page.

The system may not automatically

manage the change between winter and

summer time (depending on the country of

sale).

Press this button to set the date.

Press "OK" to conﬁrm.

The route calculation is not successful.

The route settings may conﬂict with the current

location (for example, if toll roads are excluded

but the vehicle is on a toll road).

► Check the route settings in the "Navigation"

menu.

I do not receive "Danger zone” alerts.

You have not subscribed to the online services

option.

Select the display format for the date.

Colour schemes

Depending on equipment/Depending on version.

Time and date setting is only available if

"GPS synchronisation" is deactivated.

As a safety measure, the procedure for

changing the colour scheme is only

possible when the vehicle is stationary.

Setting the time

Press Settings to display the main page.

Select "Color schemes".

► If you have subscribed to the option:

- a few days may elapse before the service is

activated,

Press the "OPTIONS" button to access the

secondary page.

Select "Setting the time-date".

- services may not be selected in the system

menu,

Select a colour scheme in the list then

press "OK" to conﬁrm.

Select "Time".

- online services are not active ("TOMTOM

TRAFFIC" not shown on the map).

The POIs do not appear.

The POIs have not been selected.

► Set the zoom level to 600 ft (200 m) or select

POIs in the POI list.

Whenever the colour scheme is

changed, the system restarts, temporarily

displaying a black screen.

Press this button to set the time using the

virtual keypad.

Press "OK" to conﬁrm.

Press this button to set the time zone.

Frequently asked

questions

The following information groups together the

answers to the most frequently asked questions

concerning the system.

The "Danger zone" audible warning feature is

not working.

The audible warning is not active or the volume

is too low.

Select the display format for the time

(12h/24h).

Activate or deactivate summer time (+1

hour).

Activate or deactivate GPS

synchronisation (UTC).

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PEUGEOT Connect Nav

► Activate the audible warning in the

"Navigation" menu and check the voice volume

in the sound settings.

The system does not suggest a detour

around an incident on the route.

The route settings do not take account of TMC

messages.

The altitude is not displayed.

The aerial is missing or has been damaged

(for example while entering a car wash or

underground car park).

► Have the aerial checked by a dealer.

The environment (hills, buildings, tunnels,

basement car parks, etc.) is blocking reception,

including in RDS mode.

On starting, GPS initialisation may take up to

3 minutes to receive more than 4 satellites

correctly.

► Wait until the system has started up

completely so that there is GPS coverage by at

least 4 satellites.

► Conﬁgure the "Traﬃc info " function in

the route settings list (Without, Manual or

Automatic).

I receive a warning about a "Danger area"

that is not on my route.

As well as providing guided navigation, the

system announces all "Danger areas" positioned

in a cone located in front of the vehicle. It may

provide an alert for "Danger areas" located on

nearby or parallel roads.

► Zoom the map to show the exact location

of the "Danger area". You can select "On the

route" to stop receiving warnings or decrease the

warning duration.

Depending on the geographical environment

(tunnel, etc.) or the weather, the conditions of

reception of the GPS signal may vary.

This behaviour is normal. The system is

dependent on the GPS signal reception

conditions.

My navigation is no longer connected.

During start-up and in certain geographical

areas, the connection may be unavailable.

► Check that the online services are activated

(settings, contract).

This is a perfectly normal phenomenon, and is

not indicative of an audio system malfunction.

I cannot ﬁnd some radio stations in the list of

stations received.

The name of the radio station changes.

The station is no longer received or its name has

changed in the list.

Some radio stations send other information

in place of their name (the title of the song for

example).

The system interprets these details as the station

name.

Radio

► Press the "Update list" button in the "Radio

stations” secondary menu.

The reception quality of the tuned radio

station gradually deteriorates or the station

presets are not working (no sound, 87.5 MHz

is displayed, etc.).

Certain traﬃc jams along the route are not

indicated in real time.

Media

On starting, a few minutes may elapse before

the system begins to receive traﬃc information.

► Wait until traﬃc information is being received

correctly (traﬃc information icons shown on the

map).

In certain countries, only major routes

(motorways, etc.) are listed for the traﬃc

information.

Playback of my USB memory stick starts only

after a very long wait (around 2 to 3 minutes).

Some ﬁles supplied with the memory stick may

greatly slow down access to reading the memory

stick (multiplication by 10 of the cataloguing

time).

The vehicle is too far from the selected station’s

transmitter, or no transmitter is present in the

geographical area.

► Activate the "RDS" function by means of the

short-cut menu to enable the system to check

whether there is a more powerful transmitter in

the geographical area.

► Delete the ﬁles supplied with the memory

stick and limit the number of sub-folders in the

ﬁle structure on the memory stick.

This is perfectly normal. The system is

dependent on the traﬃc information available.

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PEUGEOT Connect Nav

There may be an extended pause after

inserting a USB stick.

The system reads a variety of data (folder, title,

artist, etc.). This can take from a few seconds to

a few minutes.

The Bluetooth telephone is not compatible with

the system.

The contacts are not listed in alphabetical

order.

► You can check the compatibility of the

telephone on the Brand's website (services).

Android Auto and/or CarPlay do not work.

Android Auto and CarPlay may not activate if the

USB cables are of poor quality.

► Use genuine USB cables to ensure

compatibility.

Android Auto and/or CarPlay do not work.

Android Auto and CarPlay are not available in all

countries.

Some telephones oﬀer display options.

Depending on the settings chosen, contacts can

be transferred in a speciﬁc order.

► Modify the telephone directory display

settings.

The system does not receive SMS.

Bluetooth mode does not allow SMS text

messages to be sent to the system.

This is perfectly normal.

Some characters in information about the

currently playing media may not be displayed

correctly.

The audio system is unable to process certain

types of character.

► Use standard characters to name tracks and

folders.

Playback of streaming ﬁles does not start.

The connected device does not automatically

launch playback.

Settings

► Check the Google Android Auto or Apple

website to see which countries are supported.

The volume of the telephone connected in

Bluetooth mode is inaudible.

When the treble and bass settings are

changed, the ambience is deselected.

When the ambience is changed, the treble

and bass settings are reset.

► Start playback from the device.

Track names and playing times are not

displayed on the audio streaming screen.

The Bluetooth proﬁle does not allow the transfer

of this information.

The volume depends on both the system and the

telephone.

► Increase the volume of the audio system, to

maximum if required, and increase the volume of

the telephone if necessary.

Selecting an ambience imposes the treble and

bass settings, and vice versa.

► Modify the treble and bass or ambience

settings to obtain the desired musical ambience.

When the balance settings are changed, the

distribution is deselected.

When the distribution setting is changed, the

balance settings are deselected.

Selecting a distribution setting imposes the

balance settings, and vice versa.

► Modify the balance setting or the distribution

setting to obtain the desired sound quality.

There is a diﬀerence in sound quality

between audio sources.

To allow for optimal listening quality, the sound

settings can be tailored to diﬀerent audio

Ambient noise aﬀects the quality of the

telephone call.

Telephone

► Reduce the ambient noise level (close

windows, turn down ventilation, slow down, etc.).

Some contacts are duplicated in the list.

The options for synchronising contacts are:

synchronise the contacts on the SIM card, the

contacts on the telephone, or both. When both

synchronisations are selected, some contacts

may be duplicated.

I cannot connect my Bluetooth telephone.

The telephone's Bluetooth function may be

switched oﬀ or the device may not be visible.

► Check that the telephone has Bluetooth

switched on.

► Check in the telephone settings that it is

"visible to all".

► Deactivate then reactivate the telephone’s

Bluetooth function.

► Select "Display SIM card contacts" or

"Display telephone contacts".

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PEUGEOT Connect Nav

sources, which can generate audible diﬀerences

when changing source.

► Check that the sound settings are appropriate

to the sources listened to. We recommend

setting the sound functions (Bass:, Treble:,

Balance) to the middle position, setting the

musical ambience to "None", setting loudness

correction to "Active" in USB mode and "Inactive"

in Radio mode.

► In all cases, after applying sound settings,

adjust the volume level on the portable device (to

a high level) ﬁrst. Then adjust the volume level

on the audio system.

When the engine is oﬀ, the system switches

oﬀ after several minutes of use.

When the engine is switched oﬀ, the system's

operating time depends on the state of charge of

the battery.

The switch-oﬀ is normal: the system

automatically goes into energy economy mode

and switches oﬀ to maintain an adequate charge

in the battery.

► Start the vehicle’s engine to increase the

charge of the battery.

The date and time cannot be set.

Setting of the date and time is only available

if the synchronisation with the satellites is

deactivated.

► Settings menu / Options / Time-Date setting.

Select the "Time" tab and deactivate the "GPS

synchronisation" (UTC).

260

PEUGEOT Connect Nav -> Frequently asked questions for Your Peugeot 3008 SUV 2020

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