Get IN CASE OF EMERGENCY Guide for Ram Pickup 1500 Light Truck 2023

312 SAFETY

Floor Mat Safety Information

WARNING!

Always use floor mats designed to fit your vehicle. Only use

a floor mat that does not interferewith the operation of the

accelerator, brake or clutch pedals. Only use a floor mat

that is securely attached using the floor mat fasteners so

it cannot slip out of position and interfere with the

accelerator, brake or clutch pedals or impair safe

operation of your vehicle in other ways.

 ONLY install floor mats designed to fit your vehicle.

NEVER install a floor mat that cannot be properly

attached and secured to your vehicle. If a floor mat

needs to be replaced, only use a FCA approved floor

mat for the specific make, model, and year of your

vehicle.

 If the vehicle carpet has been removed and

re-installed, always properly attach carpetto thefloor

and check the floor mat fasteners are secure to the

vehicle carpet. Fully depress each pedal to check for

interference with the accelerator, brake, or clutch

pedals then re-install the floor mats.

 ONLY use the driver’s side floor mat on the driver’s

side floor area. To check for interference, with the

vehicle properly parked with the engine off, fully

depress the accelerator, the brake, and the clutch

pedal (if present) to check for interference. If your

floor mat interferes with the operation of any pedal,

or is not secure to the floor, remove the floor mat

from the vehicle and place the floor mat in your

trunk.

 It is recommended to only use mild soap and water

to clean your floor mats. After cleaning, always check

your floor mat has been properly installed and is

secured to your vehicle using the floor mat fasteners

by lightly pulling mat.

WARNING!

An improperly attached, damaged, folded, or stacked

floor mat, or damaged floor mat fasteners may cause

your floor mat to interfere with the accelerator, brake, or

clutch pedals and cause a loss of vehicle control.

To prevent SERIOUS INJURY or DEATH:

PERIODIC SAFETY CHECKS YOU SHOULD

MAKE OUTSIDE THE VEHICLE

 ALWAYS securely attach your floor mat

using the floor mat fasteners. DO NOT

install your floor mat upside down or turn

your floor mat over. Lightly pull to confirm

mat is secured using the floor mat fasteners on a

regular basis.

 ONLY use the passenger’s side floor mat on the

passenger’s side floor area.

Tires

Examine tires for excessive tread wear and uneven wear

patterns. Check for stones, nails, glass, or other objects

lodged in the tread or sidewall. Inspect the tread for cuts

and cracks. Inspect sidewalls for cuts, cracks, and bulges.

Check the lug nut/bolt torque for tightness. Check the

tires (including spare) for proper cold inflation pressure.

 ALWAYS make sure objects cannot fall or slide into

the driver’s side floor area when the vehicle is

moving. Objects can become trapped under acceler-

ator, brake, or clutch pedals and could cause a loss

of vehicle control.

 ALWAYS REMOVE THEEXISTING FLOOR

MAT FROM THE VEHICLE before installing

any other floor mat. NEVER install or stack

an additional floor mat on top of an

existing floor mat.

 NEVER place any objects under the floor mat (e.g.,

towels, keys, etc.). These objects could change the

position of the floor mat and may cause interference

with the accelerator, brake, or clutch pedals.

(Continued)

SAFETY 313

Lights

CARBON MONOXIDE WARNINGS

WARNING!

Have someone observe the operation of brake lights and

exterior lights while you work the controls. Check turn

signal and high beam indicator lights on the instrument

panel.

 If you are required to drive with the trunk/liftgate/

rear doors open, make sure that all windows are

closed and the climate control BLOWER switch is set

at high speed. DO NOT use the recirculation mode.

WARNING!

Carbon monoxide (CO) in exhaust gases is deadly.

Follow the precautions below to prevent carbon

monoxide poisoning:

Door Latches

Check for proper closing, latching, and locking.

 If it is necessary to sit in a parked vehicle with the

engine running, adjust your heating or cooling

controls to force outside air into the vehicle. Set the

blower at high speed.

 Do not inhale exhaust gases. They contain carbon

monoxide, a colorless and odorless gas, which can

kill. Never run the engine in a closed area, such as a

garage, and never sit in a parked vehicle with the

engine running for an extended period. If the vehicle

is stopped in an open area with the engine running

for more than a short period, adjust the ventilation

system to force fresh, outside air into the vehicle.

Fluid Leaks

Check area under the vehicle after overnight parking for

fuel, coolant, oil, or other fluid leaks. Also, if gasoline

fumes are detected or if fuel or brake fluid leaks are

suspected, the cause should be located and corrected

immediately.

The best protection against carbon monoxide entry into

the vehicle body is a properly maintained engine exhaust

system.

Whenever a change is noticed in the sound of the exhaust

system, when exhaust fumes can be detected inside the

vehicle, or when the underside or rear of the vehicle is

damaged, have an authorized dealer inspect thecomplete

exhaust system and adjacent body areas for broken,

damaged, deteriorated, or mispositioned parts. Open

seams or loose connections could permit exhaust fumes

to seep into the passenger compartment. In addition,

inspect the exhaust system each time the vehicle is raised

for lubrication or oil change. Replace as required.

EXHAUST GAS

 Guard against carbon monoxide with proper mainte-

nance. Have the exhaust system inspected every

time the vehicle is raised. Have any abnormal condi-

tions repaired promptly. Until repaired, drive with all

side windows fully open.

WARNING!

Exhaust gases can injure or kill. They contain carbon

monoxide (CO), which is colorless and odorless.

Breathing it can make you unconscious and can

eventually poison you. To avoid breathing (CO), follow

these safety tips:

 Do not run the engine in a closed garage or in

confined areas any longer than needed to move your

vehicle in or out of the area.

(Continued)

314

IN CASE OF EMERGENCY

When leaving the vehicle to seek assistance, the Hazard

Warning Flashers will continue to operate even though the

ignition is placed in the OFF position.

NOTE:

HAZARD WARNING FLASHERS

If your vehicle is equipped with a 12–inch Uconnect

display, the Hazard Warning Flashers button is located

above the display.

The Hazard Warning Flashers button is located on the

upper switch bank just below the radio.

NOTE:

With extended use the Hazard Warning Flashers maywear

down your battery.

ASSIST AND SOS SYSTEM — IF EQUIPPED

Hazard Warning Flashers Button with 12-inch display

Hazard Warning Flashers Button

Push the button to turn on the Hazard Warning Flashers.

When the button is activated, all directional turn signals

will flash on and off to warn oncoming traffic of an

emergency. Push the button a second time to turn off the

Hazard Warning Flashers.

ASSIST And SOS Buttons

1 — ASSIST Button

2 — SOS Button

This is an emergency warning system and it should not be

used when the vehicle is in motion. Use only when your

vehicle is disabled or signaling a safety hazard warning for

other motorists.

If equipped, theoverhead console contains an ASSIST and

a SOS button.

Hazard Warning Flashers Button

IN CASE OF EMERGENCY 315

WARNING!

 Vehicle Customer Care – Total support for all other

vehicle issues.

WARNING!

ALWAYS obey traffic laws and pay attention to the road.

ALWAYS drive safely with your hands on the steering

wheel. You have full responsibility and assume all risks

related to the use of the features and applications in

this vehicle. Only use the features and applications

when it is safe to do so. Failure to do so may result in an

accident involving serious injury or death.

ALWAYS obey traffic laws and pay attention to the road.

ALWAYS drive safely with your hands on the steering

wheel. You have full responsibility and assume all risks

related to the use of the features and applications in

this vehicle. Only use the features and applications

when it is safe to do so. Failure to do so may result in an

accident involving serious injury or death.

 Uconnect Customer Care – Total support for Radio,

Phone and NAV issues and Uconnect enrollment if

SiriusXM Guardian™ is not supported.

SOS Call

1. Push the SOS Call button on the overhead console

or in the radio screen.

NOTE:

In case the SOS Call button is pushed in error, there will be

a ten second delay before the SOS Call system initiates a

call to a SOS operator. To cancel the SOS Call connection,

push the SOS call button on the overhead console or press

the cancellation button on the Device Screen. Termination

of the SOS Call will turn off the green LED light on the

overhead console.

NOTE:

 Your vehicle may be transmitting data as authorized by

the subscriber Ú page 402.

 Your vehicle may be transmitting data as autho-

rized by the subscriber.

 Once a connection is made between the vehicle’s

SOS Call system and the SOS operator, the SOS

operator may be able to open a voice connection

with the vehicle to determine if additional help is

needed. Once the SOS operator opens a voice

connection with the vehicle’s SOS Call system, the

operator should be able to speak with you or other

vehicle occupants and hear sounds occurring in

the vehicle. The vehicle’s SOS Call system will

attempt to remain connected with the SOS

operator until the SOS operator terminates the

connection.

 The ASSIST and SOS buttons will only function if you

are connected to an operable LTE (voice/data) or 4G

(data) network, which comes as a built in function.

Other services will only be operable if your SiriusXM

Guardian™ or Brand Connect service is active and you

are connected to an operable 4G (data) network.

2. The LED lights located within the ASSIST and SOS

buttons on the overhead console will turn green once

a connection to a SOS operator has been made.

ASSIST Call

3. Once a connection between the vehicle and a SOS

operator is made, the SOS Call system may transmit

the following important vehicle information to a SOS

operator:

The ASSIST Button is used to automatically connect you to

any one of the following support centers:

 Roadside Assistance – If you get a flat tire, or need a

tow, just push the ASSIST button, select the Roadside

Assistance button and you’ll be connected to someone

who can help. Roadside Assistance will know what

vehicle you’re driving and its location. Additional fees

may apply for roadside Assistance.

 Indication that the occupant placed a SOS Call

 The vehicle brand

5. The SOS operator mayattempt tocontactappropriate

emergency responders and provide them with

 The last known GPS coordinates of the vehicle

important vehicle information and GPS coordinates.

4. You should be able to speak with the SOS operator

through the vehicle audio system to determine if

additional help is needed.

 SiriusXM Guardian™ Customer Care (If available) –

In-vehicle support for SiriusXM Guardian™.

316 IN CASE OF EMERGENCY

WARNING!

SOS Call System Limitations

WARNING!

Vehicles sold in Mexico DO NOT have SOS Call system

capabilities.

 If anyone in the vehicle could be in danger (e.g., fire

or smoke is visible, dangerous road conditions or

location), do not wait for voice contact from an Emer-

gency Services Agent. All occupants should exit the

vehicle immediately and move to a safe location.

 The Occupant Restraint Control module turns on the

air bag Warning Light on the instrument panel if a

malfunction in any part of the system is detected.

If the Air Bag Warning Light is illuminated, have an

authorized dealer service the Occupant Restraint

Control system immediately.

SOS or other emergency line operators in Mexico may not

answer or respond to SOS system calls.

If the SOS Call system detects a malfunction, any of the

following may occur at the time the malfunction is

detected, and at the beginning of each ignition cycle:

 Never place anything on or near the vehicle’s oper-

able network and GPS antennas. You could prevent

operable network and GPS signal reception, which

can prevent your vehicle from placing an emergency

call. An operable network and GPS signal reception is

required for the SOS Call system to function properly.

 The overhead console lights located within the ASSIST

and SOS buttons will continuously illuminate red.

Even if the SOS Call system is fully functional, factors

beyond FCA US LLC’s control may prevent or stop the SOS

Call system operation. These include, but are not limited

to, the following factors:

 The Device Screen will display the following message:

“Vehicle device requires service. Please contact an

authorized dealer.”

 The ignition is in the OFF position

 The SOS Call system is embedded into the vehicle’s

electrical system. Do not add aftermarket electrical

equipment to the vehicle’s electrical system. This

may prevent your vehicle from sending a signal to

initiate an emergency call. To avoid interference that

can cause the SOS Call system to fail, never add

aftermarket equipment (e.g., two-way mobile radio,

CB radio, data recorder, etc.) to your vehicle’s elec-

trical system or modify the antennas on your vehicle.

IF YOUR VEHICLE LOSES BATTERY POWER FOR ANY

REASON (INCLUDING DURING OR AFTER AN ACCI-

DENT), THE UCONNECT FEATURES, APPS AND

SERVICES, AMONG OTHERS, WILL NOT OPERATE.

 Where applicable, an In-Vehicle Audio message will

state “Vehicle device requires service. Please contact

an authorized dealer.”

 The vehicle’s electrical systems are not intact

 The SOS Call system software and/or hardware are

damaged during a crash

WARNING!

 The vehicle battery loses power or becomes

disconnected during a vehicle crash

 Ignoring the overhead console light could mean you

will not have SOS Call services. If the overhead

console light is illuminated and no SOS call placed,

have an authorized dealer service the SOS Call

system immediately.

 LTE (voice/data) or 4G (data) network and/or Global

Positioning Satellite signals are unavailable or

obstructed

 Equipment malfunction at the SOS operator facility

 Operator error by the SOS operator

(Continued)

 LTE (voice/data) or 4G (data) network congestion

 Weather

 Modifications to any part of the SOS Call system

could cause the air bag system to fail when you need

it. You could be injured if the air bag system is not

there to help protect you.

 Buildings, structures, geographic terrain, or tunnels

IN CASE OF EMERGENCY 317

NOTE:

PREPARATIONS FOR JACKING

WARNING!

 Your vehicle may be transmitting data as authorized by

the subscriber.

NOTE:

 Do not attempt to change a tire on the side of the

vehicle close to moving traffic. Pull far enough off the

road to avoid the danger of being hit when operating

the jack or changing the wheel.

If your vehicle is equipped with Air Suspension, you will

need to enable Tire Jack Mode in the Uconnect system

before changing the tire Ú page 134.

 Never place anything on or near the vehicle’s LTE

(voice/data) or 4G (data) and GPS antennas. You could

prevent LTE (voice/data) or 4G (data) and GPS signal

reception, which can prevent your vehicle from placing

an emergency call. An operable LTE (voice/data) or 4G

(data) network connection and a GPS signal is required

for the SOS Call system to function properly.

1. Park on a firm, level surface. Avoid ice or slippery

areas.

 Being under a jacked-up vehicle is dangerous. The

vehicle could slip off the jack and fall on you. You

could be crushed. Never put any part of your body

under a vehicle that is on a jack. If you need to get

under a raised vehicle, take it to a service center

where it can be raised on a lift.

WARNING!

Do not attempt to change a tire on the side of the

vehicle close to moving traffic. Pull far enough off the

road to avoid being hit when operating the jack or

changing the wheel.

NOTE:

Changes or modifications not expressly approved by the

party responsible for compliance could void the user's

authority to operate the equipment.

 Never start or run the engine while the vehicle is on

a jack.

Automatic SOS — If Equipped

 The jack is designed to be used as a tool for changing

tires only. The jack should not be used to lift the

vehicle for service purposes. The vehicle should be

jacked on a firm level surface only. Avoid ice or slip-

pery areas.

2. Turn on the Hazard Warning Flashers.

3. Apply the parking brake.

Automatic SOS is a hands-free safety service that can

immediately connect you with help in the event that your

vehicle’s airbags deploy. Please refer to your provided

radio supplement for complete information.

4. Shift the transmission into PARK (P).

5. Turn the ignition OFF.

JACKING AND TIRE CHANGING

NOTE:

If your vehicle is equipped with an air suspension system,

there is a featurewhich allows the automatic leveling to be

disabled to assist with changing a tire. This feature can be

activated through the Uconnect system Ú page 209.

Use this QR code to access your digital

experience.

318 IN CASE OF EMERGENCY

6. Block both front and rear of the wheel diagonally

opposite of the jacking position. For example, if the

driver’s front wheel is being changed, block the

passenger’s rear wheel.

REMOVAL OF JACK AND TOOLS

To access the jack and tools, you must remove the plastic

access cover located on the side of the front passenger’s

seat. To remove the cover, pull the front part of the cover

(closest to the front of the seat) toward you to release a

locking tab. Once the front of the cover is loose, slide the

cover toward the front of the seat until it is free from the

seat frame.

Jack And Tools

Release the tool bag straps from the jack and remove

tools from bag.

Wheel Blocked Example

NOTE:

Passengers should not remain in the vehicle when the

vehicle is being raised or lifted.

Pull Jack Access Cover From Front

JACK LOCATION

The jack and tools are stored under the front

passenger seat.

Remove the jack and tools by turning the wing bolt

counterclockwise. After removing the wing bolt, slide the

assembly out from under the seat.

Jack And Tool Bag

IN CASE OF EMERGENCY 319

WARNING!

There are two ways to assemble the tools:

Assembled For Spare Tire Lowering/Raising

CAUTION!

After using the jack and tools, always reinstall them in

the original carrier and location. While driving you may

experience abrupt stopping, rapid acceleration or sharp

turns. A loose jack, tools, bracket or other objects in the

vehicle may move around with force, resulting in

serious injury.

 The lug wrench can only be attached to extension #2.

 When attaching the tool to the winch mechanism be

sure the large flared end opening on extension #4 is

positioned correctly over the winch mechanism

adjusting nut.

 Damage to the lug wrench, extensions and winch

mechanism may occur from improper tool assembly.

REMOVING THE SPARE TIRE

Assembled For Jack Operation

1. Remove the spare tire before attempting to jack up

the truck. Attach the lug wrench to the extension

tubes with the curved angle facing away from the

vehicle.

Assembled For Spare Tire Lowering/Raising

2. Remove the protective cover over the access hole for

the winch mechanism by sliding the cover upward.

1 — Lug Wrench

2 — Long Extension Without Spring Clip #2

3 — Long Extension With Spring Clip #3

4 — Long Extension With Spring Clip #4

5 — Short Extension #5

NOTE:

If the tailgate is lowered, adding the shorter extension #5

to jack extension #4 will enable lowering the spare tire

without having to raise the tailgate.

Assembled For Jack Operation

1 — Lug Wrench

2 — Long Extension #2

3 — Long Extension #3

4 — Long Extension #4

5 — Short Extension #5

6 — Extension With Hook

Access Hole Cover Location

320 IN CASE OF EMERGENCY

3. Insert the extension tube through the access hole

between the lower tailgate and the top of the fascia/

bumper and into the winch mechanism tube.

CAUTION!

The winch mechanism is designed for use with the jack

extension tube only. Use of an air wrench or other

power tools is not recommended and can damage the

winch.

Inserting The Extension Tubes Into The Access Hole

Pulling The Spare Tire Out

4. Rotate the lug wrench handle counterclockwise until

the spare tire is on the ground with enough cable

slack to allow you to pull it out from under the vehicle.

6. Lift the spare tire with one hand to give clearance to

tilt the retainer at the end of the cable.

7. Pull the retainer through the center of the wheel.

Winch Mechanism Tube

Rotating The Lug Wrench Handle

Disengaging The Retainer

5. Pull the spare tire out from under the vehicle to gain

access to the spare tire retainer.

IN CASE OF EMERGENCY 321

JACKING INSTRUCTIONS

WARNING!

Carefully follow these tire changing warnings to help

prevent personal injury or damage to your vehicle:

 Always park on a firm, level surface as far from the

edge of the roadway as possible before raising the

vehicle.

 Turn on the Hazard Warning Flashers.

Jack Warning Label

Assembled Jack And Tools

 Apply the parking brake firmly and set the transmis-

sion in PARK.

4. Placement for the front and rear jacking locations are

critical. See the following images for proper jacking

locations.

CAUTION!

 Block the wheel diagonally opposite the wheel to be

raised.

Do not attempt to raise the vehicle by jacking on

locations other than those indicated in the Jacking

Instructions for this vehicle.

 Never start or run the engine with the vehicle on a

jack.

 Do not let anyone sit in the vehicle when it is on a

jack.

1. Remove the spare tire, jack, and tools from the

stored location.

 Do not get under the vehicle when it is on a jack. If

you need to get under a raised vehicle, take it to a

service center where it can be raised on a lift.

2. Using the lug wrench, loosen the wheel nuts (but do

not remove), by turning them counterclockwise one

turn while the wheel is still on the ground.

 Only use the jack in the positions indicated and for

lifting this vehicle during a tire change.

3. Assemblethejack and jacking tools. Connect the jack

handle driver tothe extension, then to the lug wrench.

 If working on or near a roadway, be extremely careful

of motor traffic.

Jack / Extensions Placement

 To assure that spare tires, flat or inflated, are

securely stowed, spares must be stowed with the

valve stem facing the ground.

IN CASE OF EMERGENCY for Your Ram Pickup 1500 Light Truck 2023

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