Get MULTIMEDIA -> Connected Services Guide for Ram Pickup 1500 Light Truck 2023

234 MULTIMEDIA

DO NOT DISTURB

MAKING A SECOND CALL WHILE CURRENT

CALL IS IN PROGRESS

JOIN CALLS

With Do Not Disturb, you can disable notifications from

incoming calls and texts, allowing you to keep your eyes on

the road and hands on the wheel. For your convenience,

there is a counter display to keep track of your missed

calls and text messages while Do Not Disturb is active.

When two calls are in progress (one active and one on

hold), press the Join/Merge Calls button on the Phone

main screen to combine all calls into a conference call.

You can place a call on hold by pressing the Hold button

on the Phone main screen, then dial a number from the

keypad (if supported by your mobile phone), recent calls,

SMS Inbox or from the phonebooks.

CALL TERMINATION

Do Not Disturb can automatically reply with a text

message, a call, or both when declining an incoming call

and send it to voicemail.

To end a call in progress, momentarily press the End Call

button on the touchscreen or the Phone End button on the

steering wheel. Only the active call(s) will be terminated

and if there is a call on hold, it will become the new active

call.

TOGGLING BETWEEN CALLS

Automatic reply messages can be:

 “I am driving right now, I will get back to you shortly”.

REDIAL

 Create a custom auto reply message up to 160 charac-

ters.

Push the VR button and after the “Listening”

prompt and the following beep, say “Redial.”

NOTE:

Only the first 25 characters can be seen on the touch-

screen while typing a custom message.

The Uconnect Phone will call the last number

that was dialed from your mobile phone.

While in DoNot Disturb, “Conference Call” can be selected

so you can still place a second call without being

interrupted by incoming calls.

CALL CONTINUATION

Call continuation is the progression of a phone call on the

Uconnect Phone after the vehicle ignition has been

switched to OFF.

Uconnect 3 With 5-inch Display

NOTE:

If two calls are in progress (one active and one on hold),

press the Swap Calls button on the phone main screen.

Only one call can be placed on hold at a time.

 Reply with text message is not compatible with

iPhone® devices.

NOTE:

The call will remain within the vehicle audio system until

the phone becomes out of range for the Bluetooth®

connection. It is recommended to press the Transfer

button on the touchscreen when leaving the vehicle.

 Auto reply with text message is only available on

phones that support Bluetooth® Message Access

Profile (MAP).

You can also push the Phone button to toggle between the

active and held phone call.

PLACE/RETRIEVE A CALL FROM HOLD

During an active call, press the Hold or Call On Hold button

on the Phone main screen.

MULTIMEDIA 235

Performance such as audio clarity, echo, and loudness to

a large degree rely on the phone and network, and not the

Uconnect Phone.

Advanced Phone Connectivity

WARNING!

ALWAYS drive safely with your hands on the wheel. You

have full responsibility and assume all risks related to

the use of the Uconnect features and applications in

this vehicle. Only use Uconnect when it is safe to do so.

Failure to do so may result in an accident involving

serious injury or death.

TRANSFER CALL TO AND FROM MOBILE

PHONE

Echo at the far end can sometimes be reduced by lowering

the in-vehicle audio volume.

The Uconnect Phone allows ongoing calls to be

Phone Voice Commands

transferred from your mobile phone without terminating

the call. To transfer an ongoing call from your connected

mobile phone to the Uconnect Phone or vice versa, press

the Transfer button on the Phone main screen.

Making and answering hands-free phone calls is easy with

Uconnect. When the Phonebook button is illuminated on

your touchscreen, your system is ready. Check

UconnectPhone.com for mobile phone compatibility and

pairing instructions.

Even though the system is designed for many languages

and accents, the system may not always work for some.

Things You Should Know About Uconnect

Phone

NOTE:

Push the Phone button

and wait for the beep to say a

It is recommended that you do not store names in your

Favorites phonebook while the vehicle is in motion.

command. Here are some examples:

VOICE COMMAND

5

 “Call John Smith”

For the best performance:

Number and name recognition rate is optimized when the

entries are not similar. You can say “O” (letter “O”) for “0”

(zero).

 “Dial 123 456 7890”

 Always wait for the beep before speaking

 “Redial” (call previous outgoing phone number)

 Speak normally, without pausing, just as you would

speak to a person sitting a few feet/meters away

from you

Even though international dialing for most number

combinations is supported, some shortcut dialing number

combinations may not be supported.

 “Call back” (call previously answered incoming phone

number)

 Ensure that no one other than you is speaking during a

voice command period

Did You Know: When providing a Voice Command, push

Audio Performance

the Phone button

and say “Call”, then pronounce the

Audio quality is maximized under:

 Low-To-Medium Blower Setting

 Low-To-Medium Vehicle Speed

 Low Road Noise

name exactly as it appears in your phonebook. When a

contact has multiple phone numbers, you can say “Call

John Smith work”.

 Low-To-Medium Blower Setting

 Low-To-Medium Vehicle Speed

 Low Road Noise

 Smooth Road Surface

 Fully Closed Windows

 Smooth Road Surface

 Fully Closed Windows

 Dry Weather Conditions

 Operation From The Driver's Seat

236 MULTIMEDIA

Voice Text Reply — If Equipped

NOTE:

BLUETOOTH® COMMUNICATION LINK

Only use the numbering listed in the provided table.

Otherwise, the system will not transpose the message.

Uconnect can announce incoming text messages. Push

Mobile phones may lose connection to the Uconnect

Phone. When this happens, the connection can generally

be re-established by restarting the mobile phone. Your

mobile phone is recommended to remain in Bluetooth®

ON Mode.

the VR button

or Phone button

and say:

Did You Know: Your mobile phone must have the full

implementation of the Message Access Profile (MAP) to

take advantage of this feature. For details aboutMAP, visit

UconnectPhone.com.

1. “Listen” to have the system read an incoming text

message. (Must have compatible mobile phone

paired to Uconnect system.)

2. “Reply” after an incoming text message has been

read.

POWER-UP

Apple® iPhone® iOS 5 or later supports reading incoming

text messages only. For further information on how to

enable this feature on your Apple® iPhone®, refer to your

iPhone® “User Manual”.

After switching the ignition key from OFF to either the

ON/RUN or ACC position, or after a language change, you

must wait at least 15 seconds prior to using the system

Ú page 402.

Listen to the Uconnect prompts. After the beep, re-

peat one of the predefined messages and follow the

system prompts.

Did You Know: Voice Text Reply is not compatible with

iPhone®, but if your vehicle is equipped with Siri® Eyes

Free, you can use your voice to send a text message.

PRE-DEFINED VOICE TEXT REPLY RESPONSES

CONNECTED VEHICLE SERVICES —

IF EQUIPPED

Yes.

No.

Stuck in traffic.

See you later.

I’ll be late.

Siri® Eyes Free — If Equipped

Start without

me.

When used with your Apple® iPhone® connected to your

vehicle via Bluetooth®, Siri lets you use your voice to send

text messages, select media, place phone calls and much

more. Siri uses your natural language to understand what

you mean and responds back to confirm your requests.

The system is designed to keep your eyes on the road and

your hands on the wheel by letting Siri help you perform

useful tasks.

IS MY VEHICLE CONNECTED?

Okay.

Where are you?

I will be 5 <or

10, 15, 20, 25,

30, 45, 60>

If equipped, vehicles with an ASSIST and an SOS button

are connected vehicles. These buttons will be located on

either the rearview mirror or overhead console, depending

on the vehicle. If these buttons are present in your vehicle,

you have a connected radioand can take advantage of the

many connected vehicle features.

Are you there

yet?

Call me.

minutes late.

I need

directions.

See you in 5 <or

10, 15, 20, 25,

30, 45, 60>

minutes.

I’ll call you later.

To enable Siri, push and hold, then release the Uconnect

Voice Recognition (VR) button on the steering wheel. After

you hear a double beep, you can ask Siri to play podcasts

and music, get directions, read text messages, and many

other useful requests.

I’m on my way.

I’m lost.

Can’t talk right

now.

For further information about the ASSISTand SOS buttons

Ú page 314.

Thanks.

MULTIMEDIA 237

Not all SiriusXM Guardian™ features are available for all

models.

What Is SiriusXM Guardian™?

INTRODUCTION TO CONNECTED VEHICLE

SERVICES

One of the many benefits of your vehicle’s Uconnect

system is that you can now take advantage of SiriusXM

Guardian™ connected services. To unlock the full

potential of SiriusXM Guardian™ in your vehicle, you first

need to activate SiriusXM Guardian™ connected services.

SiriusXM Guardian™ uses an embedded device in the

Uconnect system installed in your vehicle, which receives

GPS signals and communicates with the SiriusXM

Guardian™ Customer Care center via wireless and

landline communications networks. Depending on the

type of device in your vehicle, some SiriusXM Guardian™

connected services require an operable LTE (voice/data)

or 4G (data) network compatible with your device.

SiriusXM Guardian™ is available only on equipped

vehicles purchased within the continental United States,

Alaska, Hawaii, Puerto Rico and Canada.

SiriusXM Guardian™ provides:

 The ability to remotely lock/unlock and remote start

your vehicle from virtually anywhere by using the

Vehicle Branded App or your computer.

 If equipped — Send & Go capability with the Vehicle

Branded App. Use the Vehicle Branded App to easily

search, map and send your locations directly to your

Uconnect Navigation.

WARNING!

ALWAYS obey traffic laws and pay attention to the road.

Your complete attention is always required while driving

to maintain safe control of your vehicle. Only use and

interact with the features and applications when it is

safe to do so. Failure to follow these warnings can

result in a collision and death or serious personal

injury.

 The ability to locate your vehicle, when you forget

where you parked, using the Vehicle Finder function of

the Vehicle Branded App.

NOTE:

 Certain SiriusXM Guardian™ connected services are

dependent upon an operative telematics device, a

cellular connection, navigation map data, and GPS

satellite signal reception, which can limit the ability to

reach the response center or reach emergency

support.

5

Before you drive, familiarize yourself with the easy-to-use

Uconnect system and SiriusXM Guardian™ connected

services.

The ASSIST and SOS Call Buttons On Your Rearview Mirror

Or Overhead Console

NOTE:

If equipped, the ASSIST Button is used for contacting

Roadside Assistance, Vehicle Care, Uconnect Care, and

SiriusXM Guardian™ Customer Care. The SOS Call button

connects you directly to SiriusXM Guardian™ Customer

Care for assistance in an emergency.

 Not all features of SiriusXM Guardian™ are available

everywhere at all times, particularly in remote or

enclosed areas.

SiriusXM Guardian™ involves the collection, transmission

and use of data from your vehicle Ú page 252.

SiriusXM Guardian™ Contact Information

SiriusXM Guardian™/Care

 Other factors outside the control of SiriusXM

Guardian™ that may limit or prevent service delivery

are hills, structures, buildings, tunnels, weather,

damage to the electrical system or other important

parts of your vehicle, network congestion, civil distur-

bances, actions of third parties or the government,

Internet failure, and/or the physical location of your

vehicle, such as in an underground parking structure or

under a bridge.

 US residents visit: https://www.driveuconnect.com/

sirius-xm-guardian.html or call 1-844-796-4827

 Canadian residents visit: https://www.driveucon -

nect.ca/en/sirius-xm-guardian or call 1-877-324-9091

238 MULTIMEDIA

 For customers in the United States, if your vehicleis not

registered at the dealership, you will have to call the

Customer Care call center from inside your vehicle or

press the in-vehicle registration button. From there,

you will be able to register your vehicle and add your

vehicle’s VIN to your account.

Activation — If Equipped

To unlock the full potential of SiriusXM Guardian™ in your

vehicle, you must activate your SiriusXM Guardian™

connected services.

GETTING STARTED WITH CONNECTED

VEHICLE SERVICES

Download The Vehicle Branded App

1. Press the Apps icon on the bottom of your in-vehicle

touchscreen.

 For customers in Canada, register your account via

2. Select the Activate Services icon from your list of

apps.

your vehicle.

a. Press the Apps button in the bottom menu bar.

b. Press the Activate Services button from the apps

list.

c. Enter your email and press “OK”. A confirmation

email will be sent to the provided email address.

d. Press “Continue Activation” from the confirmation

email. It may take a short time before remote

services will be available, but you will be able to

log into the Vehicle Branded App and the Owner’s

Site.

3. For customers in the United States, select “Customer

Care” to speak with a SiriusXM Guardian™ Customer

Care agent who will activate services in your vehicle,

or select “Enter Email” to activate on the web.

Once you have activated your services, you’re only a few

steps away from using connected services.

 Download the Vehicle Branded App to your mobile

device.

For customers in Canada, enter your email address to

activate services in your vehicle.

 Use your Owner Account login and password to open

the app and then set up a PIN.

Included Trial Period For New Vehicles

Your new vehicle may come with an included trial* period

for use of SiriusXM Guardian™ connected services

starting on the date of vehicle purchase. To get started

with your trial, enrollment in SiriusXM Guardian™ is

required.

 Once on the Remote screen and you have set up

your four-digit PIN, you can begin using Remote Door

Lock/Unlock, Remote Vehicle Start, and activate your

horn and lights remotely, if equipped.

* Included trial applies to new vehicles only.

 Press the Location button on the bottom menu bar of

the app to bring up a map to locate your vehicle or send

a location to your Mobile Navigation, if equipped.

Features And Packages

After the trial period, you must purchase a subscription to

continue your services by calling a SiriusXM Guardian™

Customer Care agent.

 Press the Settings side menu in the upper left corner of

the app to bring up app settings and access the Assist

Call Centers.

MULTIMEDIA 239

Editing Your Notifications

Access To Emergency Services At The Push Of A Button

Using Your Owner’s Site

Notifications are an important element of your SiriusXM

Guardian™ account. For example, any time you use your

remote services (such as Remote Door Unlock), you can

elect to receive a text message, push notification, and/or

E-mail to notify you of the event. To set up the

Your Owner’s Site website https://www.mopar.com/

en-us.html (US Residents), or www.mopar.ca (Canadian

Residents) provides you with all the information you need,

all in one place. You can track your service history, find

recommended accessories for your vehicle, watch videos

about your vehicle's features, and easily access your

manuals. It is also where you can manage your SiriusXM

Guardian™ account. This section will familiarize you with

the key elements of the website that will help you get the

most of your SiriusXM Guardian™ connected services.

Center Light Status

Description

No call activated

Active call in progress

System error

Off

Green

Red

notifications, please follow these instructions.

1. Log on to your Owner’s Account at https://

www.mopar.com/en-us.html (US Residents) and

select “Dashboard”, or www.mopar.ca (Canadian

Residents), select “My Vehicle” and then

“Dashboard”.

SiriusXM Guardian™ In-Vehicle Assistance Features

With SiriusXM Guardian™, your vehicle has onboard

assistance features located on the rearview mirror or

overhead console designed to enhance your driving

experience if you should ever need assistance or support.

For customers in the United States, press the Sign

In/Register button and enter your email address and

password.

2. Click the Edit/Edit Profile button.

3. Once there, select “SiriusXM Guardian™” where you

can edit Notification Preferences.

Description

5

For customers in Canada, press the My Vehicle button.

Select from “Dashboard”, “Vehicle Health Report”, and

“Recalls”. The website will then prompt you to log in using

your email address and password.

SOS Call offers a convenient way to get in contact with a

SiriusXM Guardian™ Customer Care agent in the event of

an emergency. When the connection between the vehicle

and the live agent is made, your vehicle will automatically

transmit location information. In the event of a minor

collision, medical or any other emergency, press the SOS

button to be connected to a call center agent who can

send emergency assistance to your vehicle’s location.

4. You can enter a mobile phone and/or email address

to notify you, and you can customize the types of

messages.

 Edit/Edit Profile:

USING SIRIUSXM GUARDIAN™

To manage the details of your SiriusXM Guardian™

account, such as your contact information, password

and SiriusXM Guardian™ PIN, click on the Edit/Edit

Profile button to access the details of your account.

SOS Call — If Equipped

NOTE:

WARNING!

 Connected Services Status:

Certain SiriusXM Guardian™ connected services are

dependent on an operational Uconnect system, cellular

network availability that is compatible with the device in

your vehicle, and GPS network availability. Not all features

of SiriusXM Guardian™ are available everywhere at all

times, particularly in remote or enclosed areas.

Some SiriusXM Guardian™ connected services,

including SOS Call and Roadside Assistance Call, will

NOT work without a network connection compatible

with your device.

This statement will indicate your SiriusXM

Guardian™-equipped vehicle.

 Remote Commands:

For vehicles with an active SiriusXM Guardian™

subscription, press one of these icons and enter your

four-digit SiriusXM Guardian™ Security PIN to remotely

start(if equipped), lock/unlock doors or sound the horn

and flash the lights.

240 MULTIMEDIA

How It Works

SOS Call System Limitations

 The SOS Call system software and/or hardware is

damaged during a vehicle crash.

1. Push the SOS Call button; the indicator light will turn

green indicating a call has been placed.

Vehicles that have been purchased in the US and that

travel into Mexico and Canada may have limited services.

In particular, responses to SOS calls or other emergency

services may be unavailable or very limited. Vehicles

purchased outside the United States and Canada are

unable to receive SiriusXM Guardian™ connected

services.

 LTE (voice/data) or 4G (data) coverage and/or GPS

signals are unavailable or obstructed.

NOTE:

 Network congestion.

 In casetheSOS Call button is accidentally pushed,

there is a 10-second delay before the SOS call is

placed. The system will verbally alert you that a

call is about to be made. To cancel the SOS Call

connection, push the SOS Call button on the

rearview mirror or overhead console or press

the Cancel button on the touchscreen within

10 seconds.

 Weather conditions.

 Buildings, structures, geographic terrain, or tunnels.

If the SOS Call system detects a malfunction, any of the

following may occur at the time the malfunction is

detected:

If your vehicle loses battery power for any reason

(including during or after an accident), the SOS Call

system, among other vehicle systems, will not operate.

 The light will continuously be illuminated red.

Requirements

 The screen will display the following message “Vehicle

phone requires service. Please contact your dealer.”

 During an SOS Call, the Bluetooth®-paired phone

is disconnected so incoming or outgoing calls will

go through your mobile device versus the

hands-free system which is not available due to

the SOS Call.

 This feature is available only on vehicles sold in the US

or Canada.

 An in-vehicle audio message will state “Vehicle phone

requires service. Please contact your dealer.”

 Vehicle must be properly equipped with the SiriusXM

Guardian™ connected services. Vehicle must be regis-

tered with SiriusXM Guardian™ and have an active

subscription that includes the applicable feature.

Even if the SOS Call system is fully functional, factors

beyond FCA US LLC’s control may prevent or stop SOS Call

system operation. These include, but are not limited to,

the following factors:

2. Once a connection between the vehicle and a

SiriusXM Guardian™ Customer Care agent is made,

the agent will stay on the line with you.

 Vehicle must have an operable LTE (voice/data) or 4G

(data) network connection compatible with your device.

NOTE:

 The ignition key is in OFF position.

 Vehicle must be powered in the ON/RUN or ACC

(Accessory) position with a properly functioning elec-

trical system.

Calls between the vehicle occupants and the SiriusXM

Guardian™ Customer Care center may be recorded or

monitored for quality assurance purposes. Through your

enrollment in and use of the SiriusXM Guardian™

connected services, you consent to being recorded.

 The vehicle’s electrical systems are not intact.

 The vehicle battery loses power or becomes

disconnected during a vehicle crash.

MULTIMEDIA 241

After a crash where the airbags deploy:

WARNING!

1. Automatic SOS will initiate a call with an agent.

 Never place anything on or near the vehicle’s LTE

(voice/data) or 4G (data) and GPS antennas. You

could prevent LTE (voice/data) or 4G (data) and GPS

signal reception, which can prevent your vehiclefrom

placing an emergency call.

 Ignoring the Rearview Mirror Light could mean you

will not have SOS Call services if needed. If the

Rearview Mirror Light is illuminated, have an autho-

rized dealer service the SOS Call system immedi-

ately.

2. An agent will receive the call and confirm the location

of the emergency.

3. If needed, the agent will request the assistance of

emergency services.

4. First responders will arrive on scene. The agent will

remain on the call until emergency services arrive.

 Do not add any aftermarket electrical equipment to

the vehicle’s electrical system. This may prevent your

vehicle from sending a signal to initiate an emer-

gency call. To avoid interference that can cause the

SOS Call system to fail, never add aftermarket equip-

ment (e.g., two-way mobile radio, CB radio, data

recorder, etc.) to your vehicle’s electrical system or

modify the antennas on your vehicle. IF YOUR

VEHICLE LOSES POWER FOR ANY REASON

(INCLUDING DURING OR AFTER AN ACCIDENT),

NEITHER THE VEHICLE BRANDED APPS NOR THE

SIRIUSXM GUARDIAN™ CONNECTED SERVICES WILL

OPERATE.

 If anyone in the vehicle could be in danger

(e.g., fire or smoke is visible, dangerous road condi-

tions or location), do not wait for voice contact from

a SiriusXM Guardian™ Customer Care agent.

All occupants should exit the vehicle immediately

and move to a safe location.

NOTE:

 Agents are available 24/7 to assist you in the case of

an emergency.

 On your behalf, agents are able to notify family

members about the collision.

 Failure to perform scheduled maintenance and

regular inspection of your vehicle may result in

vehicle damage, accident or injury.

5

 Agents can brief first responders of the situation before

they arrive on scene.

 In the event vehicle occupants are unable to speak,

emergency services will be dispatched based on the

last known GPS coordinates.

Automatic SOS — If Equipped

Automatic SOS is a hands-free safety service that can

immediately connect you with help in the event that your

vehicle’s airbags deploy. After an accident, a live agent will

contact you through the Uconnect system and alert

emergency services.

 The Occupant Restraint Controller (ORC) turns on the

Air Bag Warning Light on the instrument panel if a

malfunction in any part of the air bag system is

detected. If the Air Bag Warning Light is illuminated,

the air bag system may not be working properly and

the SOS Call system may not be able to send a signal

to the SiriusXM Guardian™ Customer Care center. If

the Air Bag Warning Light is illuminated, have an

authorized dealer service your vehicle immediately.

 SiriusXM Guardian™ connected services are depen-

dent upon an operative telematics device, a cellular

connection, navigation map data, and GPS satellite

reception, which can limit the ability to reach the

response center or reach emergency support.

NOTE:

An active SiriusXM Guardian™ subscription is required for

this feature to function.

 Terms of service of the Uconnect and the SiriusXM

Guardian™ subscriber agreement apply. See terms of

services for complete service limitation.

(Continued)

242 MULTIMEDIA

Using A Remote Command Through Your Mobile Device

And The Vehicle Branded App

5. A message will appear on the screen to let you know

if the command was received by your vehicle.

Remote Commands

On the Remote Commands screen, you have access to

several vehicle features that can be controlled remotely

from your mobile device. These features include locking/

unlocking, remote starting, and activating the horn and

lights of the vehicle.

1. Press the desired Remote Command icon on your

mobile device.

Contacting SiriusXM Guardian™ Customer Care (for

example, in case of an accidental lock-out):

2. A pop-up screen will appear asking for your SiriusXM

Guardian™ Security PIN (this is the same four-digit

code established when you activated your SiriusXM

Guardian™ connected services). Enter the SiriusXM

Guardian™ Security PIN on the keypad.

1. Contact SiriusXM Guardian™ Customer Care if you

are unable to lock your vehicle through the Vehicle

Branded App or your key fob.

Press this button to lock

Lock

2. For security purposes, the SiriusXM Guardian™

Customer Care agent will verify your identity byasking

for your four-digit SiriusXM Guardian™ Security PIN.

your vehicle.

Press this button to start

3. It may take 30 seconds or more for the command to

go through to your vehicle.

Vehicle Start

your vehicle.

3. After providing your SiriusXM Guardian™ Security

PIN, you can ask them to perform a remote

command.

Press this button to sound

the horn and activate your

lights.

4. A message will let you know if the command was

received by your vehicle.

Horn & Lights

Using A Remote Command Through Your Owner’s Site

NOTE:

Press this button to unlock

your vehicle.

Anyone with access to your PIN may request Remote Door

Lock/Unlock. It is your responsibility to protect your PIN

appropriately.

Unlock

1. Log on to your Owner’s Site using the username and

password you used when activating your SiriusXM

Guardian™ connected services in your vehicle.

Press this button to cancel

remote start.

Cancel Vehicle Start

Remote Door Lock/Unlock

Description

NOTE:

If you forgot your username or password, links are

provided on the website to help you retrieve them.

Remote Commands lets you send a request to your

vehicle in one of three ways:

The Remote Door Lock/Unlock feature provides you the

ability to lock or unlock the door on your vehicle without

the keys and from virtually any distance.

2. If you have more than one vehicle registered into your

Owner’s Site, select the vehicle you want to send the

command to by clicking on its image along the top.

 Anywhere using your mobile device and Vehicle

Branded App

Working Vehicle Conditions

 From your computer on the Owner’s Site (not available

on all functions)

3. On your dashboard, you will see remote commands.

Press the desired icon to activate that feature.

 The vehicle must in PARK or at a standstill.

 The vehicle must be in an open area with cell tower

reception.

 Contacting SiriusXM Guardian™ Customer Care (not

available on all functions)

4. You will then be asked to enter your SiriusXM

Guardian™ Security PIN (this is the same four-digit

code established when you activated your SiriusXM

Guardian™ connected services). Please enter your

SiriusXM Guardian™ Security PIN.

 Your mobile device must have a cellular or Wi-Fi

connection.

MULTIMEDIA 243

Requirements

You can also send a command to turn off an engine that

has been started using Remote Vehicle Start. After

15 minutes, if you have not entered your vehicle with the

key, the engine will shut off automatically.

NOTE:

The SiriusXM Guardian™ Customer Care agents are not

authorized for Remote Vehicle Start services. Contact the

Uconnect Care Team for assistance.

 Vehicle must be properly equipped with SiriusXM

Guardian™.

 Vehicle must have an operable LTE (voice/data) or 4G

(data) network connection. If using the Vehicle

Branded App to command your vehicle, your device

must be compatible and be connected to an operable

LTE (voice/data) or 4G (data) network connection.

This remote function requires your vehicle to be equipped

with a factory-installed Remote Start system.

Remote Horn & Lights

Description

You can set up push notifications every time a command

is sent to activate or cancel Remote Start.

It is easy to locate a vehicle in a dark, crowded or noisy

parking area by activating the horn and lights. It may also

help if you need to draw attention to your vehicle for any

reason.

 Vehicle must be registered with SiriusXM Guardian™

and have an active subscription that includes the appli-

cable feature.

Working Vehicle Conditions

 The vehicle must be off or in ACC mode.

If you want, you can set up push notifications every time a

command is sent to turn on the horn and lights.

 The vehicle has been started with the key fob within the

last 14 days.

 An ignition cycle is required for some remote

commands, such as Remote Vehicle Start and Remote

Door Lock/Unlock if following a Remote Horn & Lights

activation.

Working Vehicle Conditions

 The vehicle must be in PARK or at a standstill.

5

 The vehicle must in PARK or at a standstill.

 The vehicle’s security system has been armed and not

triggered since the last vehicle start.

 Your Remote Door Lock/Unlock request will not be

processed if the vehicle is in motion, the ignition key is

on or during an emergency call.

 The vehicle must be in an open area with cell tower

reception.

 The doors, hood, and trunk/liftgate are closed.

 The vehicle’s check engine light must be off.

 Your mobile device must have a cellular or Wi-Fi

connection.

NOTE:

 The vehicle must have at least a quarter tank of fuel,

along with oil and battery power.

All other remote services should be performed via your

Owner’s Site or through the Vehicle Branded App on your

compatible device.

NOTE:

The Remote Horn & Lights feature is designed to be loud

and get noticed. Please keep in mind the surroundings

when using this feature. You are responsible for

compliance with local laws, rules and ordinances in the

location of your vehicle when using Remote Horn & Lights.

 The vehicle’s hazard lights must be off.

 If equipped, the vehicle must have an automatic trans-

mission.

Remote Vehicle Start

Description

 The vehicle must be in an open area with cell tower

The Remote Vehicle Start feature provides you with the

ability to start the engine on your vehicle without the keys

and from virtually any distance. Once started, the preset

climate controls in your vehicle can warm up or cool down

the interior.

reception.

 Your mobile device must have a cellular or Wi-Fi

connection.

 If the Panic button has been pressed, the vehicle must

be started at least once after alarming the system.

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How It Works

You acknowledge, agree and consent to any recording,

monitoring or sharing of information obtained through any

such call recordings.

Assist — If Equipped

Description

Simply push the ASSIST button in the vehicle and you will

be presented with your ASSIST options on the

touchscreen. Make your selection by pressing the

touchscreen.

Vehicles equipped with the SiriusXM Guardian™

connected services feature may contain an ASSIST button

in the vehicle. Once your SiriusXM Guardian™ connected

services have been activated, the ASSIST button can

connect you directly to the Customer Care call center

(if equipped). You will be directed to one of the following

four services:

Send & Go — If Equipped

Description

Requirements

The Send & Go feature allows you to search for a

destination on your mobile device, and then send the

route to your vehicle’s Navigation system.

 This feature is available only on vehicles sold in the US

and Canada.

 Vehicle must be properly equipped with the SiriusXM

Guardian™ connected services.

How It Works

 Roadside Assistance — If you get a flat tire or need a

tow, you’ll be connected to someone who can help

anytime.

1. There are multiple ways to find a destination. After

selecting the Location tab at the bottom of the App,

browse through one of the categories provided, or

type the name or keyword in the search box. You can

also select categories such as “Favorites” or

“Contact List”.

 Vehicle must have an operable LTE (voice/data) or 4G

(data) network connection.

 Connected Services — Contact the SiriusXM

Guardian™ Customer Care call center to activate your

services, renew after your trial has expired, for

in-vehicle support for your SiriusXM Guardian™

connected services, or help answering any general

questions surrounding your connected services.

 Vehicle must be registered with SiriusXM Guardian™

and have an active subscription that includes the appli-

cable feature.

2. Select your destination from the list that appears.

Location information will then be displayed on the

map.

 Vehicle must be powered in the ON/RUN or ACC

(Accessory) position with a properly functioning elec-

trical system.

 Uconnect Care — In-vehicle support for all

non-connected Uconnect system features, such as

radio and Bluetooth® connections.

From this screen, you will be able to:

Disclaimers

 View the location on a map.

If Roadside Assistance Call is provided to your vehicle, you

agree to be responsible for any additional roadside

assistance service costs that you may incur. In order to

provide SiriusXM Guardian™ connected services to you,

we may record and monitor your conversations with

Roadside Assistance Call, Vehicle Care, Uconnect Care, or

SiriusXM Guardian™ Customer Care, whether such

conversations are initiated through the SiriusXM

Guardian™ connected services in your vehicle, or via a

landline or mobile device, and may share information

obtained through such recording and monitoring in

accordance with regulatory requirements.

 See the distance from your current location.

 Send the destination to the vehicle (Send & Go).

 Vehicle Care — Total support for your vehicle.

SiriusXM Guardian™ In-Vehicle Assistance Features —

If Equipped

3. Send the destination to the Uconnect Navigation in

your vehicle. You can also call the destination by

pressing the Call button.

With SiriusXM Guardian™, your vehicle has onboard

assistance features located on the rearview mirror or

overhead console designed to enhance your driving

experience if you should ever need assistance or support.

4. Confirm your destination in the vehicle through a

notification or in the Navigation system.

MULTIMEDIA 245

Requirements

Create A 4G Wi-Fi Hotspot For Use In Your Vehicle

How It Works

The 4G Wi-Fi Hotspot feature provides the

4G Wi-Fi Hotspot — If Equipped

Description

 Vehicle must have an operable LTE (voice/data) or 4G

(data) network connection compatible with your device.

4G Wi-Fi Hotspot is an in-vehicle service that connects

your device to an LTE (voice/data) or 4G (data) network

that is ready to go wherever you are. After you've made

your purchase, turn on your device’s Wi-Fi and connect

your devices.

 Vehicle must have an active subscription that includes

the applicable feature.

vehicle passengers with an internet access

hotspot in the vehicle, using the radio as an

access point. The hotspot will allow

Vehicle Finder

Description

Wi-Fi-enabled in-vehicle devices (such as a laptop or any

other portable-enabled media device) to wirelessly

connect to the internet. Uconnect offers a complimentary

3-month trial period that includes 1GB of total data. The

trial can be activated any time within the first year of new

vehicle ownership.

 Enables all your passengers to be simultaneously

connected to the web.

The Vehicle Finder feature allows you to find the location

of your vehicle.

 Connect several devices at one time.

You can also sound the horn and flash the lights to make

finding your vehicle even easier.

 Any Wi-Fi-enabled device — such as a laptop or any

other portable-enabled media — can connect over your

private in-vehicle network.

Use one of these three ways to purchase a subscription to

the 4G Wi-Fi Hotspot:

How It Works

5

Select the Vehicle Finder function within the Vehicle

Branded App and select the Location tab at the bottom of

the App. Then, press the Vehicle icon to find your vehicle.

 A high-speed, secured connection lets anyone on your

private network access the Web — great for working

and relaxing.

1. From your vehicle’s touchscreen, select the 4G Wi-Fi

Hotspot App, and press the How To Purchase button

and follow the instructions.

Requirements

2. Log onto your Owner’s Site and click the link to the

AT&T portal to get set up.

WARNING!

 Vehicle must be properly equipped with the Uconnect

system.

The driver should NEVER use the 4G Wi-Fi Hotspot

while driving the vehicle as doing so may result in an

accident involving serious injury or death.

3. For existing Connected Car customers: Push the

ASSIST button to be routed to an AT&T Customer Care

agent who will assist you.

 Vehicle must have an operable LTE (voice/data) or 4G

(data) network connection compatible with your device.

 Vehicle must have an active subscription that includes

the applicable feature.

 Vehicle ignition must have been turned on within

14 days.

246 MULTIMEDIA

Once the 4G Wi-Fi Hotspot is purchased, you can change

its name and the password by selecting the Wi-Fi Hotspot

App and pressing the Setup Wi-Fi Hotspot button. You can

also view the connected devices from the app screen by

pressing the View Connected Devices button.

How It Works

Requirements

1. If your vehicle is stolen, contact local law

enforcement as soon as possible. They will work

with you to file a stolen vehicle report.

 Vehicle must be properly equipped with the Uconnect

system.

 Vehicle must have an operable LTE (voice/data) or 4G

(data) network connection compatible with your device.

2. Next, inform SiriusXM Guardian™ Customer Care that

your vehicle has been stolen.

NOTE:

 Vehicle must be registered with SiriusXM Guardian™

and have an active subscription that includes the

applicable feature.

A SiriusXM Guardian™ subscription is not required in order

to purchase and use 4G Wi-Fi Hotspot. For more infor-

mation on setting up a Wi-Fi connection, visit https://

myvehicle.att.com.

The SiriusXM Guardian™ Customer Care Agent will

ask for the stolen vehicle report number (as issued by

your local law enforcement). If you have downloaded

the Vehicle Branded App, you can push the Settings

menu button on your device, select “Help”, and then

select “SiriusXM Guardian™ Customer Care” to make

the call.

NOTE:

Not all features of SiriusXM Guardian™ are available

everywhere at all times, particularly in remote or enclosed

areas.

WARNING!

Always drive safely with your hands on the steering

wheel and obey all applicable laws. You have full

responsibility and assume all risks related to the use of

the features and applications in this vehicle. Only use

the features and applications in this vehicle when it is

safe to do so. Failure to comply may result in an

accident involving in serious injury or death.

Monthly Vehicle Health Report —

If Equipped

3. SiriusXM Guardian™ Customer Care will authenticate

that you are the owner of the vehicle and contact the

law enforcement with whom you filed the stolen

vehicle report.

Description

Monthly Vehicle Health Report is a Uconnect service

through which a summary of the performance of your

vehicle’s key systems will be sent to you every month so

you can stay on top of your vehicle’s maintenance needs.

This is provided as a convenience to you and does not

substitute for regular maintenance to your vehicle.

4. SiriusXM Guardian™ Customer Care will work with

your local law enforcement to locate the vehicle. You

will be contacted by law enforcement if your vehicle is

recovered. While the investigation is ongoing, you

should also contact your insurance company to

inform it of the situation.

Stolen Vehicle Assistance — If Equipped

Description

In order to provide the Monthly Vehicle Health Report, the

Uconnect system in your vehicle may collect and transmit

vehicle data to SiriusXM Guardian™ and to FCA, such as

your vehicle’s health and performance, your vehicle’s

location, your utilization of the features in your vehicle,

and other data.

If your vehicle is stolen, the SiriusXM Guardian™ Customer

Care agent may be able to locate the stolen vehicle and

work with law enforcement to help recover it.

MULTIMEDIA 247

This data collection and transmission begins when you

enroll in SiriusXM Guardian™ and will continue even if you

cancel your SiriusXM Guardian™ subscription unless you

call SiriusXM Guardian™ Customer Care and tell them to

deactivate your connected services.

 “Alexa, ask <vehicle brand> to send 1000 Chrysler

Drive, Auburn Hills, Michigan to my <vehicle name>.”

In-Vehicle Notifications — If Equipped

Description

 “Alexa, ask <vehicle brand> what is the fuel level of my

<vehicle name>.”

Your vehicle will send you notifications to remind you when

services are needed, or to alert you of other important

information, such as recall notices. When you receive a

notification through your touchscreen,press OK to dismiss

the message, or press Call Care to speak with a SiriusXM

Guardian™ Customer Care agent.

An active subscription to SiriusXM Guardian™ is required.

To use Amazon Alexa, first, register for SiriusXM

Guardian™ Ú page 238.

Please see the Uconnect Privacy Policy for more

information, located at www.driveuconnect.com/

connectedservices/privacy.html (US Residents) or

www.driveuconnect.ca (Canadian Residents).

Next, link the Uconnect system on your vehicle to Amazon

Alexa:

NOTE:

For more information on SiriusXM Guardian™ private

policy, see https://siriusxmcvs.com/privacy-policy.

Pressing “OK” or the X button on the pop-up screen will

dismiss or close the pop-up, and the In-Vehicle Messages

mailbox will display. In the Mailbox, you can reopen

messages or delete messages.

1. Download the Amazon Alexa app on your mobile

device (Apple® or Android™).

NOTE:

2. Once in the app, tap MENU and go to SKILLS.

3. Search for <vehicle brand> skill, then tap Enable.

4. Tap SAVE SETTINGS when prompted.

Your vehicle must be enrolled in an active subscription

with connected services. If you have concerns about the

operation, function or performance of your vehicle, please

take it to an authorized dealer. This report does not

replace regularly scheduled maintenance. Check the

instrument cluster warning lights and cautions in your

vehicle for the most accurate vehicle health information.

5

Amazon Alexa Skill — If Equipped

Enjoy the convenience of using your voice to command

your vehicle with Amazon Alexa!

5. Link the vehicle brand name to the <vehicle brand>

Skill by tapping LINK ACCOUNT.

With Amazon Alexa, you can connect to your vehicle and

remotely access key services and features.

6. Log in using your Owner Account credentials. This will

be the sameuser name and password you used when

registering for SiriusXM Guardian™ connected

services. There will be additional settings to confirm

on the following screen.

Vehicle Health Alert —If Equipped

Description

If your vehicle is equipped with Uconnect Navigation, you

can send a destination directly to your vehicle using Alexa.

If you need assistance, you can always ask Alexa for help,

or complete a list of commands by saying: “Alexa, ask

<brand name> for help with my car.”

Your vehicle will send you an email alert if it senses a

problem with oneof your vehicle’s keysystems. For further

information, go to your Owner’s website.

7. AUTHORIZE the account to return to the <vehicle

brand> Skill.

Here are a few of the many questions you can ask Alexa:

NOTE:

You can now begin using the <vehicle brand> Skill on

Alexa!

Vehicle Health Alert emails require you to register and

activate services. During this process you will be asked to

provide an email address to which the reports will be sent.

 “Alexa, ask <vehicle brand> to start my <vehicle

name> with your Voice Code.”

 “Alexa, ask <vehicle brand>to lock my <vehicle name>

with your Voice Code.”

248 MULTIMEDIA

1. Download the Vehicle Branded App from the App

Store® or Google Play.

Family Drive Alerts — If Equipped

Description

CONNECTED SERVICES FAQS

For additional information about SiriusXM Guardian™,

active subscribers can push the ASSIST button (if

equipped) and then select SiriusXM Guardian™ Call on

your in-vehicle touchscreen to contact SiriusXM

Guardian™. Your call will be directed to a SiriusXM

Guardian™ agent or held in a queue until an agent is

available. If you do not have an active subscription, push

the ASSIST button and press the Activate button on the

touchscreen to activate services.

2. Log onto the app from your smartphone using the

username and password you created when you first

set up your account.

FamilyDrive Alerts help promote safer driving and give you

peace of mind when your loved ones are out on the road.

You can set boundary limits, monitor driving speed, and

pinpoint your vehicle’s location any time, any place. Use

the Vehicle Branded App to set alerts:

3. Make sure your watch and smartphone are

connected through Bluetooth®.

4. The Vehicle Branded App should appear on your

SmartWatch.

 Boundary Alert

Receive a notification the moment your vehicle is

driven either out of or into a geographic boundary that

you set.

Once the app is downloaded on your SmartWatch, you can

enjoy these features:

CONNECTED SERVICES SOS FAQS —

IF EQUIPPED

1. What happens if I accidentally push the SOS Call

button on the mirror or overhead console? You have

10 seconds after pushing the SOS Call button to

cancel the call. To cancel the call, either push the

SOS Call button again, or press the Cancel button on

the in-vehicle touchscreen.

 Curfew Alert

 Lock or unlock your vehicle by tapping the remote lock

button in the app and entering your security PIN.

Receive a notification when your car is being driven

outside of the curfew time.

 Remote start or stop your vehicle.

 Speed Alert

 View important vehicle stats, such as fuel level, vehicle

location, tire pressure warning, and more.

Receive a notification whenever your car exceeds a

speed limit you set.

MANAGE MY SIRIUSXM GUARDIAN™

ACCOUNT

To manage your SiriusXM Guardian™ account, press the

ASSIST button in your vehicle, or call SiriusXM Guardian™

Customer Care.

 Valet Alert

Receive a notification if and when your vehicle is driven

outside a quarter-mile radius of a valet drop-off zone.

2. What type of information is sent when I use the SOS

Call button from my vehicle? Certain vehicle

information, such as make and model, is transmitted

along with the last known GPS location.

SmartWatch Integration — If Equipped

Description

3. When could I use the SOS Call button? You can use

the SOS Call button to make a call if you or someone

else needs emergency assistance.

NOTE:

SmartWatch Integration puts the Vehicle Branded App

right on your Apple® Watch or Android™ Wear. To get

started, follow these steps:

It is recommended, when selling your vehicle, or turning in

your lease, to call SiriusXM Guardian™ Care to remove

your personal data.

MULTIMEDIA 249

5. Why is the Vehicle Branded App running slow? The

Vehicle Branded App relies on a mobile network

connection from your device to send commands to

your vehicle which must have an operable LTE (voice/

data), 4G (data), or 5G (data) network connection. If

either your device or your vehicle is in an area with

below average coverage, it may take longer to log in

and send commands.

3. Can I select a different route than the most recent

one I sent to my vehicle? Yes, once you enter the

vehicle, and start the engine, the pop-up message

offers a “Locations” option. Once “Locations” is

selected, you can choose from a list of recently sent

destinations.

CONNECTED SERVICES REMOTE DOOR

LOCK/UNLOCK FAQS

1. How long does it take to unlock or lock the door?

Depending on various conditions, it can take up to

three minutes or more for the request to get to your

vehicle.

CONNECTED SERVICES VEHICLE FINDER

FAQS

1. Can someone else locate my vehicle? Your vehicle

may be located by anyone who has your PIN and

access to your account. It is your responsibility to

guard your PIN accordingly. See the Uconnect and

SiriusXM Guardian™ terms of service for more

information.

2. Which is faster, my key fob or the Vehicle Branded

App? Your key fob will lock/unlock the door more

quickly, however its range is limited and your Vehicle

Branded App comes in handy for these and other

situations.

CONNECTED SERVICES ROADSIDE

ASSISTANCE FAQS

1. What is the phone number for roadside assistance

call? The phone number is:

3. Will my vehicle be safe if I lose my device? People

sometimes lose their mobile devices, which is why

security measures have been engineered into the

Vehicle Branded App. Asking for your username,

password and SiriusXM Guardian™ Security PIN are

required for the activation of Remote services

through your mobile device. It is your responsibility to

protect your passwords and PINs.

 US: 1-800-521-2779

5

 Canada: 1-800-363-4869

2. How long does it take to sound my horn and flash the

lights? Depending on various conditions, it can take

three minutes or more for the request to get through

to your vehicle.

2. If I am subscribed to SiriusXM Guardian™, does it

cover towing or other expenses incurred by using

roadside assistance? No, however your new vehicle

may include Roadside Assistance Call services.

3. How do I turn off the horn and lights after I turn them

on? If you are close enough to the vehicle, you can

use the key fob to turn off the horn and lights by

pushing the red Panic button.

4. Why can’t all mobile devices use the Vehicle Branded

App? The Vehicle Branded App is compatible with

most devices with the Apple® and Android™

CONNECTED SERVICES SEND & GO

FAQS — IF EQUIPPED

1. How long does it take to send the route and

destination to my vehicle? Depending on various

conditions, it can take up to three minutes for the

request to get through to your vehicle.

operating systems. The capabilities of these devices

allow us to remotely command your vehicle. Other

operating systems may be supported in the future.

2. Can I cancel a route I sent to my vehicle? Yes, once

you enter your vehicle, and start the engine, the

pop-up message stating that you have a new route

will appear. There is an exit button on the pop-up that

will cancel the route if selected.

250 MULTIMEDIA

6. Why can’t all mobile devices use the Vehicle Branded

App? The Vehicle Branded App has been designed to

work on most devices with the Apple® and Android™

operating systems. The capabilities of these devices

allow us to remotely command your vehicle. Other

operating systems may be supported in the future.

CONNECTED SERVICES STOLEN VEHICLE

ASSISTANCE FAQS — IF EQUIPPED

CONNECTED SERVICES REMOTE VEHICLE

START FAQS

1. How long does it take to remotely start my vehicle?

Depending on various conditions, it can take three

minutes or more for the request to get through to

your vehicle.

1. Can someone locate my vehicle? To enhance your

privacy, and the privacy of others using your vehicle,

a stolen vehicle police report is required for you to

activate this service. You must involve local law

enforcement to have SiriusXM Guardian™ locate

your vehicle. We may also locate the vehicle for

other law enforcement or government agencies,

subject to a valid court order telling SiriusXM

Guardian™ to do so. We will also provide the service

for FCA entities to locate a vehicle that you have

purchased through them.

CONNECTED SERVICES REMOTE HORN

& LIGHTS FAQS

1. How long does it take to sound my horn and flash the

lights? Depending on various conditions, it can take

three minutes or more for the request to get through

to your vehicle.

2. Which is faster, my key fob or the Vehicle Branded

App? Your key fob will remote start your vehicle more

quickly. However its range is limited. For example,

when you are leaving the stadium after the game, you

can use the Vehicle Branded App to remote start your

vehicle and have the inside of your vehicle

comfortable by the time you get to it.

2. Which is faster, my key fob or the Vehicle Branded

App? Your key fob will sound the horn and flash the

lights quicker; however, its range is limited.

2. How will I know if my vehicle is recovered? After you

provide the SiriusXM Guardian™ Customer Care

agent with the stolen vehicle report, the agent will

work together with law enforcement to try to locate

your vehicle. If your vehicle is recovered, you will be

contacted by law enforcement.

3. Will my vehicle be safe if I lose my wireless device?

People sometimes lose their wireless devices, which

is why security measures have been engineered into

the Vehicle Branded App. Asking for your username,

password and SiriusXM Guardian™ Security PIN help

to ensure that nobody can start your vehicle if they

happen to find your device.

3. How do I turn off the horn and lights after I turn them

on? If you are close enough to the vehicle, you can

use the key fob to turn off the horn and lights by

pressing the red Panic button. Otherwise, Remote

Horn & Lights will continue for a maximum of three

minutes.

3. Can SiriusXM Guardian™ lower my insurance rates?

Some insurance providers offer lower rates on

vehicles equipped with systems that can deter auto

theft. When shopping for insurance, be sure to inform

the insurance provider of your SiriusXM Guardian™

connected services subscription to find out if the

insurance provider can offer you a lower rate.

4. Can someonedrive off with my vehicle using the App?

No. Driving your vehicle still requires the keys to be in

the vehicle. The Remote Start feature simply starts

the engine to warm up or cool down the interior

before you arrive.

4. Why can’t all mobile devices use the Vehicle Branded

App? The Vehicle Branded App has been designed to

work on most devices with the Apple® and Android™

operating systems. The capabilities of these devices

allow us to remotely command your vehicle. Other

operating systems may be supported in the future.

5. Can I stop a vehicle that is being driven with the

cancel Remote Vehicle Start command? No. If the

vehicle is in motion, the cancel Remote Vehicle Start

button will not stop the vehicle.

NOTE:

Neither FCA nor SiriusXM® are insurance companies, and

SiriusXM Guardian™ is not an insurance product. You are

responsible for obtaining insurance coverage for your

vehicle and yourself.

MULTIMEDIA 251

3. How do I create a SiriusXM Guardian™ security PIN?

Set up your SiriusXM Guardian™ Security PIN during

the registration process. The SiriusXM Guardian™

Security PIN will be required to authenticate you

when accessing your account via SiriusXM

8. Can I access every App and service while driving? No,

some applications and services are not available

while driving. For your own safety, it is not possible to

use some of the touchscreen features while the

vehicle is in motion (e.g. key pad).

CONNECTED SERVICES ACCOUNT

FAQS — IF EQUIPPED

1. How do I register for my SiriusXM Guardian™

account? There are three ways that you can register

your SiriusXM Guardian™ Account:

Guardian™ Call or performing any remote services,

such as Remote Door Lock/Unlock, Remote Horn &

Lights, or Remote Vehicle Start.

9. What happens when my subscription comes up for

renewal? If you have added a credit card to your

account information, your subscription will be

automatically renewed for a term length in

 Push the ASSIST button. A call will be placed to an

agent who can assist in registering your new

account.

4. What if I forgot my SiriusXM Guardian™ security PIN?

If you’ve already activated services and forgot your

SiriusXM Guardian™ Security PIN, you can reset the

PIN by selecting Edit Profile on your Owner’s Site.

accordance with the service plan that you have

selected at the then current subscription rate and on

every renewal date thereafter, unless you cancel your

subscription by calling SiriusXM Guardian™ Care. If

you have not added a credit card to your account,

SiriusXM Guardian™ will send you an email or letter

in advance of your expiration date to remind you that

your subscription is ending soon.

 Press the Activate Services icon in the Apps menu.

Select the button to speak with an agent, who can

assist in registering your new account.

5. How do I update my SiriusXM Guardian™ payment

accountaddress? Your SiriusXM Guardian™ Payment

Account address can be updated online, or by calling

SiriusXM Guardian™ Customer Care from ASSIST in

your vehicle. To update online: login to your Owner’s

Site, and select Edit Profile > SiriusXM Guardian™

Payment Account.

 Press the Activate Services icon in the Apps menu.

Enter your email on the touchscreen and then

follow the prompts from the provided email. You

will receive an email with an activation link that

will be good for 72 hours. Once you click the acti-

vation link, you will be prompted to fill out your

information and accept Terms and Conditions.

Then, you will be directed to the SiriusXM

5

10. How do I manage my SiriusXM Guardian™ notifi-

cation preferences? Contact SiriusXM Guardian™

Customer Care, or go to your Owner’s Site and then

update your preferences on the SiriusXM Guardian™

customer web portal.

6. How do I update my SiriusXM Guardian™ profile?

Your name, home address, phone number, email

address and SiriusXM Guardian™ Security PIN can be

updated online on your Owner’s Site. Log in to your

Owner’s Site then select Edit Profile to edit your

personal information. Make your edits and click Save.

Guardian™ home page to complete your profile

and demo the remote services.

11. How do I purchase a subscription? Contact SiriusXM

Guardian™ Customer Care by pushing the ASSIST

button on your rearview mirror or overhead console.

2. Why do I need an email address? Without an email

address, customers cannot register for SiriusXM

Guardian™. Customers need to register so they can

subscribe to receive additional services and create a

SiriusXM Guardian™ Security PIN for remote

command requests.

7. Can I try features or packages before I buy them?

Your new vehicle purchase may have come with an

included trial period for certain Apps and services.

12. How do I update my credit card information? Login to

your Owner’s Site, and select Edit Profile, then select

SiriusXM Guardian™ Payment Account.

252 MULTIMEDIA

13. How do I find out how much longer I have on my

subscription? ContactSiriusXM Guardian™ Customer

Care.

17. What if I forgot to remove my account information

before I returned my lease vehicle or sold it? Contact

SiriusXM Guardian™ Customer Care.

Even if you cancel your SiriusXM Guardian™ subscription,

this vehicle diagnostic health information, including

location data, may still be transmitted from your vehicle

and you may still have a Vehicle Health Report sent to you.

You also can visit your Owner’s Site and choose a sub-

scription to view its expiration date. When your sub-

scription is about to expire, you will receive an email

or letter of notification.

18. What will happen if an operable LTE (voice/data), 4G

(data), or 5G (data) network connection compatible

with my device is temporarily unavailable? The SOS

Call and ASSIST buttons will NOT function if you are

not connected to an operable LTE (voice/data) or 4G

(data), 5G (data) network. Services that required your

smartphone only direct calls to Roadside Assistance

Call may be functioning if you have an operable

network.

Use of any of the connected services including SiriusXM

Guardian™ is deemed to be your consent to the collection,

use and disclosure of this information in accordance with

the Uconnect Privacy Policy. If you do not want this

information to be collected, used, or shared, you must

cancel your Uconnect services in their entirety by

contacting us as referenced in the Uconnect Privacy

Policy.

14. Can I get a refund if I have not used the entire

subscription? Prorated refunds are provided from the

date of cancellation for annual plans or longer.

Please see the Uconnect and SiriusXM Guardian™

Terms & Conditions for refunds related to billing

plans of other lengths and other circumstances.

DATA COLLECTION & PRIVACY

RADIO OPERATION AND MOBILE PHONES

15. Can I cancel a subscription before it expires? Yes. If

you have an annual subscription, your subscription

will be canceled the day you cancel. If you have a

monthly subscription, your subscription will be

canceled on the last day of the month in which you

choose to cancel.

The Uconnect system collects and transmits data which

may include information about your vehicle, your vehicle’s

health and performance, your vehicle’s location, your

utilization of the features in your vehicle, and other data.

The collection, use and sharing of this information is

required to provide the SiriusXM Guardian™ connected

services and is further described by the Uconnect Privacy

Policy, which can be found at www.driveuconnect.com/

connectedservices/privacy.html (US Residents) or

www.driveuconnect.ca (Canadian Residents). This

information may be collected by SiriusXM® Connected

Vehicle Services Inc. and shared with FCA US LLC for the

purposes stated in the Uconnect Privacy Policy. Vehicle

health and diagnostic information including location data

may be used by Uconnect to provide a Vehicle Health

Report to you.

Under certain conditions, the mobile phone being on in

your vehicle can cause erratic or noisy performance from

your radio. This condition may be lessened or eliminated

by repositioning the mobile phone within the vehicle. This

condition is not harmful to the radio. If your radio

performance does not satisfactorily improve from

repositioning the mobile phone, it is recommended that

the volume be turned down or off during mobile phone

operation when not using the Uconnect system.

16. What should I do if I want to sell my vehicle? Before

your vehicle is sold to a new owner, you’ll want to

remove your account information. This process

removes all personal information, returns the

Uconnect system to its original factory settings,

removes all SiriusXM Guardian™ connected services

and account information. To remove your account

information from the Uconnect system, contact

SiriusXM Guardian™ Customer Care.

MULTIMEDIA 253

To access the Performance Pages, press the Vehicle

button on the touchscreen. Then, press the Performance

tab. Press the desired button on the touchscreen to

access that specific Performance Page.

To take a snapshot, make sure a USB device is plugged

into the vehicle. Next, press the Snapshot icon located in

the lower left corner of the touchscreen.

REGULATORY AND SAFETY

INFORMATION

The file will be saved to the USB drive. At the time a

snapshot is taken, the bottom bar of the touchscreen will

be replaced with the historical data from the vehicle

present at the time the snapshot icon was pressed. The

following information will display:

US/CANADA

Exposure to Radio Frequency Radiation

WARNING!

The radiated output power of the internal wireless radio is

far below the FCC and IC radio frequency exposure limits.

Nevertheless, the wireless radio will be used in such a

manner that the radio is 8 inches (20 cm) or further from

the human body.

Measurement of vehicle statistics with the

Performance Pages is intended for off-highway or

off-road use only and should not be done on any public

roadways. It is recommended that these features be

used in a controlled environment and within the limits

of the law. The capabilities of the vehicle as measured

by the Performance Pages must never be exploited in a

reckless or dangerous manner, which can jeopardize

the user’s safety or the safety of others. Only a safe,

attentive, and skillful driver can prevent accidents.

 Date

 Vehicle Identification Number (VIN)

 Longitude And Latitude Coordinates

 Outside Temperature

The internal wireless radio operates within guidelines

found in radio frequency safety standards and

recommendations, which reflect the consensus of the

scientific community.

 Odometer

5

The following describes each feature and its operation:

The radio manufacturer believes the internal wireless

radio is safe for use by consumers. The level of energy

emitted is far less than the electromagnetic energy

emitted by wireless devices such as mobile phones.

However, the use of wireless radios may be restricted in

some situations or environments, such as aboard

airplanes. If you are unsure of restrictions, you are

encouraged to ask for authorization before turning on the

wireless radio Ú page 402.

TIMERS

The Performance Pages include the following:

When the Timers page is selected, you will be able to view

the Drag and Accel & Braking timers.

 Timers

 Gauges

 Recent

 G-Force

A real-time summary of performance timers for the

most recent valid run, or the status of a test in prog-

ress.

 Pitch & Roll

 Dyno/Engine

 Vehicle Dynamics

Snapshot

 Last

PERFORMANCE PAGES — IF EQUIPPED

The last recorded run of performance timers.

Performance Pages is an application that provides a

display for performance indicators that will help you gain

familiarity with the capabilities of your vehicle in real time.

 Best

The Snapshot feature allows you to take a screenshot of

any page. The information can be saved onto a USB

device.

The best recorded run of performance timers, except

for braking data.

254 MULTIMEDIA

Save

Pressing the Left or Right Arrow will cycle through the

details for each of the gauges. Pressing the minimize

button beside the graph will return to the Gauge menu.

NOTE:

The distance measurement will be aborted if the brake

pedal is released or the parking brake is engaged, before

the vehicle comes to a complete stop.

Pressing the SAVE button will let you save the timer data

for Recent, Last, and Best recorded times to an inserted

USB flash drive.

G-FORCE

 Brake from mph (km/h)

The Timers pages contain:

When G-Force is selected, the following features will be

available:

NOTE:

 Reaction Time: Measures the driver's reaction time for

launching the vehicle against a simulated drag strip

timing light (behavior modeled after 500 Sportsman

Tree) displayed in the instrument cluster display.

Brake Distance and Speed timers only display “ready”

when vehicle is traveling at a speed greater than 30 mph

(48 km/h).

 Vehicle Speed

Measures the current speed of the vehicle in either

mph or km/h, starting at zero with no maximum value.

NOTE:

GAUGES

 Front G-Force

Drag timers (RT, 60 ft [20 m], 330 ft [100 m], 1/8 mile

[200 m], 1000 ft [300 m], and 1/4 mile [400 m]) and

Acceleration Timers (0-60 mph [0-96 km/h] and

0-100 mph [0-160 km/h]) will be ready to acquire new

recent data measurements when the vehicle is at 0 mph

(0 km/h) and vehicle is in drive.

When selected, this screen displays the following values:

Measures the peak braking force on the front of the

vehicle.

 Coolant Temperature

Shows the actual coolant temperature.

 Oil Temperature

 Right G-Force

Measures the peak force on the right side of the

vehicle.

Shows the actual oil temperature.

 Oil Pressure

The timer listed shows the measured time required to

travel at the cited distance is met. Some timers will also

display speeds present at the time the distance was met.

 Left G-Force

Measures the peak force on the left side of the vehicle.

 Rear G-Force

Shows the actual oil pressure.

 Trans Temp

 0-60 mph (0-100 km/h)

 0-100 mph (0-160 km/h)

 60 ft (20 m) ET

Measures the peak acceleration force on the rear of

the vehicle.

Shows actual transmission oil temperature.

 Battery Voltage

NOTE:

 330 ft (100 m) ET

Shows actual battery voltage.

 Intake Air Temp

Front, Right, Left, and Rear G-Forces are all peak values.

These readings can be reset by clearing peak G-Force on

the instrument cluster.

 ⅛ Mile (200 m) + ET

 ⅛ Mile (200) + mph

 1000 ft (300 m) ET

 ¼ Mile (400 m) + ET

 ¼ Mile (400 m) + mph

 Brake Distance ft (meters)

Shows actual intake air temperature.

If a gauge is selected, the Gauge Detail View Page will

appear on the screen. This page shows gauge values for

the previous two minutes on the selected gauge.

MULTIMEDIA 255

The friction circle display shows instantaneous G-Force as

a highlight and previous G-Force as dots within the circle.

The system records previous G-Force for three minutes.

If there are multiple samples at a given point, the color of

the dot will darken from blue to red. Vectors more frequent

will show in red; infrequent vectors will show in blue.

The following options can be selected:

VEHICLE DYNAMICS

The Vehicle Dynamics page displays information

concerning the vehicle’s drivetrain.

 Pressing the STOP button will freeze the graph.

Selecting “Play” will clear the graph and restart the

process.

Steering Angle — If Equipped

 Press the + or - button to change the history of the

graph. Theselectableoptions are“30”, “60”, “90”, and

“120” seconds. The graph will expand or constrict

depending on the setting selected.

Steering Angle utilizes the steering angle sensor to

calculate the degree of the steering relative to zero

(straight ahead) reference angle. The zero degree

reference angle measurement indicates the actual front

tire steering angle.

Pitch & Roll

The G-Force page displays the vehicle’s current pitch

(angle up and down) and roll (angle side to side) in

degrees. The Pitch & Roll gauges provide a visualization of

the current vehicle angle.

 Select the “Gear” display setting to turn the graph gear

markers on or off.

Transfer Case

NOTE:

This feature will be active when the vehicle is in 4WD

HIGH, 4WD AUTO, Neutral, or 4WD LOW.

The Gear On/Off feature will only display if your vehicle is

equipped with an Automatic Transmission.

DYNAMOMETER (DYNO)/ENGINE

5

Dynamometer (Dyno)

NOTE:

Engine

A lock symbol will only be present on the Transfer Case

button when the vehicle is in 4WD LOW.

The system will start drawing graphs for Power and Torque

(top chart) and Engine Speed (bottom chart). The graph

will fill from the left side of the x-axis and fill to the right

side of the x-axis (based on History time selected). Once

the right side of the page is reached, the graph will scroll

with the right side always being the most recent recorded

sample.

Press the Left and Right Arrow buttons on the bottom of

the touchscreen to cycle between the Dyno and Engine

pages.

Rear Axle Locker

This feature will allow you to lock and unlock the rear axle.

To change the status, push the AXLE LOCK button.

When selected, this screen displays the following values:

 Vehicle Speed: Shows the actual vehicle speed.

 Engine Power: Shows the instantaneous power.

 Engine Torque: Shows the instantaneous torque.

 Boost Pressure: Shows the actual engine boost pres-

sure.

 Gear: Shows the current (or pending) operating gear of

the vehicle.

256 MULTIMEDIA

To access Off-Road Pages, press the Vehicle button on the

touchscreen, select the Offroad tab, and then select the

OFF ROAD button on the main screen. Off-Road Pages can

also be accessed through the app drawer.

OFF-ROAD PAGES — IF EQUIPPED

Your vehicle may be equipped with Off-Road Pages which

display vehicle information related to the drivetrain,

transfer case, and coolant/oil gauges.

OFF ROAD Button

MULTIMEDIA 257

1 — Transfer Case Status

2 — Latitude/Longitude

3 — Altitude

OFF-ROAD PAGES STATUS BAR

The Off-Road Pages Status Bar is located along the bottom

of Off-Road Pages and is present in each of the selectable

page options. It provides information for the following

items:

4 — Hill Descent Or Selec-Speed Control Status

1. Transfer Case Status

2. Latitude/Longitude

3. Altitude of the vehicle

4. Status of Hill Descent or Selec-Speed Control at

Target Selected Speed in mph (km/h) — If Equipped

5

Status Bar 2WD/4WD

258 MULTIMEDIA

1 — Steering Angle

VEHICLE DYNAMICS

The Vehicle Dynamics page displays information

2 — Transfer Case Status

3 — Rear Axle

concerning the vehicle’s transfer case and steering angle.

4 — Rear Axle Locker Status

The following information is displayed:

1. Steering angle in degrees

2. Status of Transfer Case

3. Status of the Rear Axle

4. Status of Front Axle — If Equipped

Drivetrain Menu 2WD/4WD

MULTIMEDIA 259

1 — Oil Temperature

ACCESSORY GAUGE

2 — Coolant Temperature

3 — Oil Pressure

The Accessory Gauge page displays the current status of

the vehicle’s Coolant Temperature, Oil Temperature, Oil

Pressure, Transmission Temperature, and Battery

Voltage.

4 — Battery Voltage

5 — Transmission Temperature

5

Accessory Gauge Menu 2WD/4WD

MULTIMEDIA -> Connected Services for Your Ram Pickup 1500 Light Truck 2023

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