Get Practical advice -> Operating faults Guide for Renault Kadjar SUV 2020

OPERATING FAULTS (1/7)

The following advice will enable you to carry out quick, temporary repairs. For safety reasons you should always contact

an approved Dealer as soon as possible.

Using the card

POSSIBLE CAUSES

WHAT TO DO

The card does not lock or unlock the

doors.

Card battery is flat.

Replace the battery. You can still lock/

unlock and start your vehicle (refer to the in-

formation on “Locking, unlocking the open-

ing elements” in Section 1 and “Starting,

stopping the engine” in Section 2).

Use of appliances operating on the

same frequency as the card (mobile

phone, etc.).

Stop using the equipment or use the in-

tegrated key (refer to the information on

“Locking, unlocking the opening elements”

in Section 1).

Vehicle located in a high electromag-

netic radiation zone.

Use the key integrated in the card (refer to

the information on “Locking, unlocking the

opening elements” in Section 1).

Vehicle battery flat.

The vehicle is started.

With the engine running, the card’s locking/

unlocking device is blocked. Turn off the ig-

nition.

5.35

OPERATING FAULTS (2/7)

The following advice will enable you to carry out quick, temporary repairs. For safety reasons you should always contact

an approved dealer as soon as possible.

Using the remote control

POSSIBLE CAUSES

ACTION REQUIRED

The remote control does not lock or The remote control battery is flat.

unlock the doors.

Use the emergency key.

Use of appliances operating on the same Stop using the devices or use the key.

frequency as the remote control (mobile

phone, etc.).

Vehicle located in a high electromagnetic Replace the battery. You can still lock/

radiation zone.

Discharged battery.

unlock and start your vehicle (refer to the

information on “Locking/unlocking the

doors” in Section 1 and “Starting/Stopping

the engine” in Section 2).

The vehicle is started.

With the engine running, the key’s locking/

unlocking device is blocked. Turn off the

ignition.

5.36

OPERATING FAULTS (3/7)

The starter is activated

POSSIBLE CAUSES

ACTION REQUIRED

The instrument panel indicator lights are Battery terminals not tight, bat- Retighten or reconnect the terminals, or clean them if

weak or fail to light up and the starter tery terminals disconnected or they are oxidised.

does not turn.

oxidised.

Discharged battery or not op- Connect another battery to the faulty battery. Refer to

erational.

the paragraph “Battery: troubleshooting” in section 5

or replace the battery if necessary.

Do not push the vehicle if the steering column is

locked.

Faulty circuit.

Consult an approved dealer.

The engine will not start.

Starting conditions are not ful- Please refer to the information on “Starting, stopping

filled. the engine” in Section 2.

The “hands-free” card does not Place the card in the recess provided for this purpose

work.

on the centre console.

Please refer to the information on “Starting, stopping

the engine” in Section 2.

With the vehicle stationary, engine cold, Petrol version, this is not nec- The engine’s idle speed should decrease after about

the engine’s idle speed is high.

essarily a fault. This may be one minute. Otherwise, this may be caused by an-

caused by the increase in the other fault. Call an approved Dealer.

engine temperature.

The engine cannot be switched off.

Card not detected.

Place the card in the recess provided for this purpose

on the centre console.

Press and hold the start button.

Electronic fault.

Press the start button 3 times quickly or press and

hold.

The steering column remains locked.

Steering wheel locked.

Move the steering wheel while pressing the engine

start button or, depending on the vehicle, while turning

the key (refer to the information on “Starting, stopping

the engine” in Section 2).

Faulty electrical circuit.

Consult an approved dealer.

5.37

OPERATING FAULTS (4/7)

On the road

POSSIBLE CAUSES

WHAT TO DO

Vibrations.

Tyres not inflated to correct pres-

sures, incorrectly balanced or dam-

aged.

Check the tyre pressures: if this is not the

problem, have them checked by an ap-

proved Dealer.

White smoke from the exhaust.

In the diesel version, this is not neces-

sarily a fault. Smoke may be caused

by particle filter regeneration.

Refer to the information on “Special fea-

tures of diesel versions” in Section 2.

Petrol version, this is not necessarily

a fault. Depending on the climate con-

ditions (cold, humidity etc.), smoke

may be produced under hard vehicle

acceleration.

Reduce the engine speed and avoid

sudden acceleration to gradually make the

smoke disappear. Otherwise, this may be

caused by another fault. Consult an ap-

proved dealer.

Smoke under the bonnet.

Short-circuit or cooling system leak.

Stop, switch off the ignition, stand away

from the vehicle and contact an approved

dealer.

The oil pressure warning light comes

on:

while cornering or braking

The level is too low.

Loss of oil pressure.

Top up the engine oil level (refer to the in-

formation on “Engine oil level: topping up/

filling” in Section 4).

is slow to go out or remains lit

under acceleration

Stop the vehicle and contact an approved

Dealer.

5.38

OPERATING FAULTS (5/7)

On the road

POSSIBLE CAUSES

WHAT TO DO

Steering becomes heavy.

Assistance overheating.

Drive carefully at reduced speed, be aware

of the level of force on the steering wheel

needed to turn the wheels. Consult an ap-

proved dealer.

Fault with the electric assistance

motor.

Fault in the assistance system.

The engine is overheating. The cool-

ant temperature indicator is in the

warning zone and warning light

® comes on.

Engine cooling fan not working.

Stop the vehicle, switch off the engine and

contact an approved dealer.

Coolant leaks.

Check the coolant reservoir: it should con-

tain fluid. If there is no coolant, consult an

approved dealer as soon as possible.

Coolant boiling in the coolant reser-

voir.

Mechanical fault: damaged cylinder

head gasket.

Stop the engine.

Contact an approved dealer.

Radiator: If there is a significant lack of coolant, remember that it must never be topped up using cold coolant while

the engine is very warm. After any procedure on the vehicle which has involved even partial draining of the cooling

system, it must be refilled with a new mixture prepared in the correct proportions. Reminder: only products approved

by our Technical Department may be used for this purpose.

5.39

OPERATING FAULTS (6/7)

Electrical equipment

POSSIBLE CAUSES

WHAT TO DO

The wipers do not work.

Wiper blades stuck.

Free the blades before using the wipers.

Faulty electrical circuit.

Fuse damaged.

Consult an approved dealer.

Replace the fuse or have it replaced; refer

to the information on “Fuses” in section 5.

The wiper does not stop.

Faulty electrical controls.

Blown bulb.

Consult an approved dealer.

Direction indicators flashing more

quickly.

See information on “Headlights: changing

bulbs” or “Rear and side lights: changing

bulbs”.

The direction indicators do not work.

The lights do not come on or go off.

Faulty electrical circuit or control.

Fuse damaged.

Consult an approved dealer.

Replace the fuse or have it replaced; refer

to the information on “Fuses” in section 5.

Faulty electrical circuit or control.

Fuse damaged.

Consult an approved dealer.

Replace the fuse or have it replaced; refer

to the information on “Fuses” in section 5.

5.40

OPERATING FAULTS (7/7)

Electrical equipment

POSSIBLE CAUSES

WHAT TO DO

Traces of condensation in the head-

lights or rear lights.

Traces of condensation may be a nat-

ural phenomenon caused by varia-

tions in temperature and humidity.

In this case, the traces will disappear

slowly once the lights are switched

on.

The front seat belt reminder light

comes on when the seat belts are

fastened.

An object is stuck between the floor

and the seat and is disrupting the op-

eration of the sensor.

Remove all objects from underneath the

front seats.

5.41

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Practical advice -> Operating faults for Your Renault Kadjar SUV 2020

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