Get Maintenance Guide for Seat Ateca SUV 2020

Maintenance

Service works

●

Make sure that any repairs are carried

Maintenance

out by a SEAT authorised service or speci-

alised workshop.

In the Digital Maintenance Plan, your SEAT

authorised service or specialised workshop

documents the following information:

SEAT Maintenance Pro-

gramme

CAUTION

●

When each one of the services was carried

SEAT cannot be held liable for any damage

to the vehicle due to insufficient work or of

lack of availability of spare parts.

out.

●

Whether a specific repair has been sugges-

Service intervals

ted, e.g. changing the brake pads in the near

future.

Service work and the Digital Main-

tenance Plan

Note

●

If you have expressed a special request for

Regular services on the vehicle not only

maintain its value, but also its correct oper-

ation and road safety. For this reason, con-

duct the services in accordance with SEAT

guidelines.

the maintenance. Your Service Advisor will

write the work order.

Log of services performed (“Digital Main-

tenance Plan”)

●

The components or fluids that were

changed.

The SEAT dealership or a specialised work-

shop records Service receipts in a central

system. Thanks to this comprehensive docu-

mentation of the service history, it is possible

to reproduce the services performed any

time. SEAT recommends requesting a Service

receipt after every service carried out con-

taining all the services carried out on the sys-

tem.

●

The date of the next service.

The Long Life Mobility Warranty is valid until

the next inspection. This information is docu-

mented in all checks performed.

Set Service or Flexible Service In-

tervals

The type and the volume of the service may

vary from one vehicle to another. A special-

ised workshop will be able to provide specific

information on the jobs for your vehicle.

Services are classified as oil change service

and inspection. The service interval display

on the instrument panel display serves as a

reminder of the next service.

Whenever there is a new service the receipt is

replaced with a current one.

Depending on the features, the engine and

the conditions of use of the car, either the

Fixed service or the Flexible service will be

applied for an oil change service..

WARNING

The Digital Maintenance Plan is not avail-

able in some markets. In this case, your

SEAT dealer will inform you about the cur-

rent documentation of the work.

If the services are insufficient or not per-

formed and if the service intervals are not

observed, the vehicle may be immobilised

in traffic cause an accident and severe in-

juries.

366

SEAT Maintenance Programme

How to know which type of service needs

to his vehicle

Particular characteristics of the Flexible

Service

Information about the terms of use

The service intervals and groups are usually

based on normal conditions of use.

●

Check the tables below:

Regarding the Flexible Service, the oil

change service only has to be performed

when the vehicle needs it. To calculate when

you have to carry out this service, take into

account the individual conditions of use and

personal driving style. A major component of

the flexible service the use of LongLife oil in-

stead of conventional engine oil.

Oil change service^a)

Type of

If, on the other hand, the vehicle is under ad-

verse conditions of use, some of the work

must be carried out before the next service

period or even between service intervals.

PR No.

Service interval

service

Every 5000 km or after

Conditions of use adverse include:

QI1

QI2

QI3

QI4

QI6

1 year^b)

●

The use of fuel with a high sulphur content.

Frequent short trips.

Letting the engine idle for a long period of

time, as in the case of taxis.

Using the vehicle in areas with thick dust.

Frequent driving with a trailer (depending

on equipment).

Using the vehicle mostly in situations with a

lot of traffic and stops (e.g. in a city).

Using the vehicle mostly in winter.

Bear in mind the information about the speci-

fications of the engine oil according to the

Every 7500 km or after

1 year^b)

●

Fixed

VW standard page 346.

›››

●

Every 10000 km or after

1 year^b)

If you do not want to the flexible service

you can select the fixed service However,

a fixed service may affect service costs

The Service Advisor will gladly advise you.

●

Every 15000 km or after

1 year^b)

●

According to the service in-

terval display

Flexible

●

Service interval display

a)

b)

The data are based on normal conditions of use.

Whatever happens first.

At SEAT, the dates of the services are indica-

ted by the service interval display on the in-

●

strument panel page 83 or in the Vehicle

›››

This applies especially for the following

parts (depending on equipment):

Inspection Service^a)

settings menu of the infotainment system

page 89.

›››

According to the service interval display

●

Dust and pollen filter

Air Care allergen filter

Air filter

Toothed chain

Particulate filter

Engine oil

The service interval display gives information

for service dates that involve an engine oil

change or an inspection. When the time for

the corresponding service comes, additional

work required, such as the change of brake

fluid and the spark plugs, can be carried out.

a)

The data are based on normal conditions of use.

●

Bear in mind the information about the speci-

fications of the engine oil according to the

●

VW standard page 346.

›››

»

367

Maintenance

●

The Service Advisor of your specialised

workshop will gladly inform you about the

need of performing service work between

normal service intervals, always considering

the conditions of use of your vehicle.

Your SEAT authorised service

Your specialised workshop

placing complete sets, such as: light engine,

gearboxes, heads, control units, electrical

components, etc.

Due to technical reasons (continuous devel-

opment of components) the sets of services

may vary. Your SEAT authorised service or

specialised workshop is always receiving up-

dates in time.

These parts are, approved parts, and are the

same as the factory parts, which are also ap-

proved spare parts.

WARNING

If the services are insufficient or not per-

formed and if the service intervals are not

observed, the vehicle may be immobilised

in traffic and cause accidents and severe

injuries.

Original accessories

We recommend you only use SEAT Original

Accessories and SEAT approved accessories

for your vehicle. The reliability, safety and

suitability of these accessories have been in-

spected specifically for this type of vehicle.

SEAT cannot be held liable for the safety and

suitability of parts from other manufacturers.

Additional service offers

●

Have the services conducted at author-

Approved spare parts

ised SEAT services or specialised work-

shops.

Original SEAT Spare Parts have been con-

ceived for their vehicles and approved by

SEAT, with a special emphasis on safety.

These parts correspond exactly to the manu-

facturer's requirements in terms of design,

accuracy of the measurements and materi-

als. The original SEAT Spare Parts have been

conceived exclusively for your vehicle. For this

reason, we always recommend the use of

Original SEAT Spare Parts. SEAT cannot be

held liable for the safety and suitability of

parts from other manufacturers.

CAUTION

SEAT cannot be held liable for any damage

to the vehicle due to insufficient work or of

lack of availability of spare parts.

SEAT Service Mobility

Since the moment you purchase your SEAT

vehicle you will be able to enjoy the benefits

and coverage of the SEAT Mobility Service.

Service sets

Sets of services include all the maintenance

works needed to ensure the safety and the

smooth running of the vehicle (depending on

the conditions of use and the features of

the vehicle, such as the engine, gearbox, or

operating fluids). Maintenance services are

divided into inspection and review services.

Consult the details of the jobs required for

your vehicle at:

For the first two years after the purchase,

your new SEAT vehicle is automatically cov-

ered by the SEAT Mobility Service without ad-

ditional costs.

Approved spare parts

If you wish to enjoy this service after this peri-

od, you can extend SEAT Mobility as long as

you carry out the recommended Inspection

Approved spare parts, following the manu-

facturer's requirements, are an additional

service to you, offering the possibility of re-

368

Vehicle maintenance

and Maintenance Services at a SEAT Author-

ised Service.

Washing the vehicle

Vehicle maintenance

The longer you take to clean the tanks, e.g.

remains of insects, bird excrements, tree resin

or anti frost salt adhered to your vehicle, the

more damage it can cause to the surface.

High temperatures, for instance strong sun-

light, further intensify the damage.

If your SEAT vehicle is immobilised due to a

fault or an accident, our assistance services

will help you keep moving.

Maintenance and cleaning

Basic observations

Take into account that the SEAT Mobility

Service differs depending on the country in

which the vehicle was purchased. For further

information ask your SEAT dealership or the

SEAT website in your country.

Regular and careful care helps to maintain

the value of your vehicle. In addition, it may

become a prerequisite to demand the war-

ranty in the event of corrosion damage and

deficiencies in the paint coat of the body-

work.

Before washing the car, soften the dirt using

plenty of water.

To remove encrusted dirt such as insects, bird

droppings or tree resin, use a lot of water and

a microfibre cloth.

Specialised workshops have the necessary

care products. Please follow the instructions

for application on the packaging.

Warranty

Have the underside of the vehicle washed af-

ter the end of the anti frost salts in winter.

Fault-free operation warranty

High pressure cleaning equipment

WARNING

SEAT Authorised Services ensure the perfect

condition of new vehicles. Check the pur-

chase agreement or complementary addi-

tional documentation provided by your Tech-

nical Service to see the conditions and the

terms of the warranty. Consult further infor-

mation in this regard in your SEAT Official

Service.

When washing the vehicle with a high-pres-

sure cleaner, always follow the operating in-

structions for the equipment. This applies

particularly to the operating pressure and the

distance between the spraying water. Do not

aim the jet directly to the side window gas-

kets, doors, covers or the panoramic sun-

roof*; the same applies to tyres, rubber ho-

ses, soundproofing material, sensors* or

camera lenses*. Keep a distance of at least

40 cm.

●

Cleaning products and other materials

used for car care can be damaging to your

health if misused.

●

Always keep care products in a safe

place, out of the reach of children. Danger

of poisoning!

For the sake of the environment

When purchasing car care products,

chose products that are compatible with

the environment.

●

Do not remove snow and ice with a high-

pressure cleaner.

●

The waste from car-care products should

not be disposed of with ordinary household

waste.

»

369

Maintenance

Do not use a nozzle that sprays the water out

in a direct stream or one that has a rotating

jet for forcing off dirt.

Apply the product with a microfibre cloth. To

avoid damaging the surface of the paint, do

not apply too much pressure.

view mirrors must always be folded/de-

ployed electrically!

●

Do not wash the vehicle in direct sunlight.

Risk of damaging the paint job!

The water temperature must not exceed

60°C.

Rinse with plenty of water. Then clean it with

a neutral cleaning product and a soft microfi-

bre cloth.

●

Do not use sponges, abrasive household

sponges or similar to clean insect remains.

Risk of damaging the surface!

Automatic car washes

Rinse the vehicle again with plenty of water

and then leave it to dry. Remove traces of

water with a leather cloth.

●

Vehicle parts with matte paint:

Spray the vehicle before starting the car

wash.

–

Do not use polish or hard wax. Risk of

damaging the surface!

Make sure that the windows and the panor-

amic sunroof* are closed and the windscreen

wipers are deactivated. Bear in mind the in-

structions of the car wash tunnel operator,

especially if your vehicle has detachable

parts.

WARNING

–

Never select washing programs that in-

clude the use of wax. This could dam-

age the appearance of matte paint.

●

Only wash the vehicle with the ignition

switched off or according to the specifica-

tions of the car wash tunnel operator. Risk

of accident!

–

Do not put stickers or magnets on parts

with matte paint, as removing them

may damage the paint.

●

When cleaning the underbody or the in-

Use of car washes without brushes if possible.

side of the wheel arches, protect yourself

from sharp or pointy metal parts. Risk of

cut!

For the sake of the environment

Washing by hand

The car should only be washed in special

wash bays. These places are prepared to

prevent oily water from getting into the

public drains.

Clean your vehicle from top to bottom with a

soft sponge or with a brush. Only use clean-

ing products that do not contain solvents.

●

After cleaning the brakes could act more

slowly due to moisture or, in winter, the ice

on the brake discs and pads. Risk of acci-

dent! In this case the brakes should be

dried by pressing the brake pedal several

times.

Washing vehicles with a matte paint by

hand

Cleaning and maintenance instruc-

tions

To prevent damage to the vehicle when

washing it, first remove the thicker dust and

dirt. To remove traces of insects, grease and

fingerprints, it is best to use a special cleaner

for matte paint.

CAUTION

●

Before washing the vehicle in an auto-

The cleaning and maintenance of individual

components of the vehicle can be checked in

the following tables. The contents should be

understood merely as a recommendation. Go

to your specialised workshop if you have

matic car wash, please make sure to re-

tract the exterior mirrors to prevent them

from being damaged. Electric exterior rear-

370

Vehicle maintenance

Wheels

special questions or parts that are not listed.

Take he general considerations into account

Problem

Solution

Problem

Solution

Have your specialised work-

shop take care of this

in T a ke special care with... on

›››

Corrosion

page 374.

Antifreeze salt

Water

The water does

not create drop-

lets on the clean

paint

Brake abrasion

dust

Acid-free special cleaning

product

Maintain with hard wax (at

least 2 times a year)

Cleaning the exterior

End exhausts

Problem

Windscreen wipers

Treat with suitable wax and ap-

ply paint preservative after-

wards if the wax used does not

contain preservative ingredi-

ents

Solution

No shine de-

Problem

Solution

spite sober main-

tenance/paint

Antifreeze salt

Water, if a steel cleaning prod-

uct is required

Dirt

Soft cloth with wipers

Headlights / Tail lights

Covers / Trims

Problem

Dirt

Tanks, e.g. insect

remains, bird

Immediately soften with water

and remove with a microfibre

cloth

Problem

Solution

Neutral soap solution^a), if a

steel cleaning product is re-

quired

droppings, tree

sap, road salt

Dirt

Soft sponge with neutral soap

solution^a)

Fat-based dirt,

e.g. cosmetic

products or

sunscreen

Delete immediately with a neu-

tral soap solution^a)and a soft

cloth

a)

Neutral soap solution: two tablespoons maximum in

1 litre of water

a)

Neutral soap solution: two tablespoons maximum in

1 litre of water

Sensors / Camera lenses

a)

Neutral soap solution: two tablespoons maximum in

1 litre of water

Paint

Problem

Solution

Problem

Paint flaws

Spilled fuel

Solution

Carbon fibre parts

Sensors: soft cloth with a sol-

vent-free cleaning product

Camera lenses: soft cloth with

an alcohol-free cleaning prod-

uct

Check the paint's colour code

in an authorised service and re-

store with a touch-up pencil

Problem

Solution

Dirt

Clean the same way as pain-

»

ted parts page 369

›››

Immediately rinse with water

Apply rust remover and then

Hand brush/Anti frost spray

with no solvents

Snow/ice

Environmental rust apply hard wax. Go you your

tank

specialised workshop if you

have any queries

371

Maintenance

Decoration slides

Problem

Dirt

Displays/instrument panel

Problem

Solution

Apply a neutral soap solution^a)

.

Solution

Problem

Solution

Grease-based

dirt, e.g. oil, make- Absorb the dissolved grease

Soft sponge with neutral soap

solution^a)

Dirt

Soft cloth with a liquid crystal

display cleaner

up, etc.

and paint particles drying with

an absorbent cloth, in case you

must treat it with water after-

wards

a)

Neutral soap solution: two tablespoons maximum in

Control panels

Problem

Dirt

1 litre of water

Solution

Special dirt, e.g.

pens, nail polish,

dispersion paint,

shoe cream etc.

Special stain remove: dry with

an absorbent cloth, if applica-

ble, apply neutral soap solution

afterwards^a)

Soft brush, then soft cloth with

neutral soap solution^a)

Interior cleaning

a)

Neutral soap solution: two tablespoons maximum in

1 litre of water

Windows

a)

Neutral soap solution: two tablespoons maximum in

1 litre of water

Problem

Solution

Seat belts

Natural leather

Dirt

Apply windscreen cleaner and

then dry with a cloth

Problem

Solution

Problem

Solution

Dirt

Neutral soap solution^a), al-

Covers / Trims

Problem

Recent dirt

Cotton cloth with neutral soap

solution^a)

lowed to dry before retracting

Solution

Neutral soap solution^a)

a)

Neutral soap solution: two tablespoons maximum in

1 litre of water

Water-based dirt,

e.g. coffee, tea,

blood etc.

Recent stains: absorbent cloth

Dry stains: stain remover suita-

ble for leather

Dirt

a)

Fabrics, artificial, Alcantara leather

Neutral soap solution: two tablespoons maximum in

1 litre of water

Grease-based

Recent stains: absorbent cloth

Problem

Solution

dirt, e.g. oil, make- and suitable stain remover for

Plastic parts

up, etc.

leather

Particles of dirt

Vacuum cleaner

Dry stains: grease solvent

spray

stuck to surfaces

Problem

Dirt

Solution

Water-based dirt,

e.g. coffee, tea,

blood etc.

Absorbent cloth and neutral

soap solution^a)

Damp cloth

Special dirt, e.g.

pens, nail polish,

dispersion paint,

shoe cream etc.

Stain remover suitable for

leather

Encrusted dirt

Neutral soap solution^a), if pos-

sible solvent-free plastic clean-

er

a)

Neutral soap solution: two tablespoons maximum in

1 litre of water

372

Vehicle maintenance

●

Camera lenses

The ambient rust deposits must not be re-

Problem

Solution

moved through friction. Risk of damaging the

paint job!

●

Do not use hot or warm water to remove ice

Care

Apply preservative cream regu-

larly to protect from sunlight.

Use a colour preservative if re-

quired

or snow from the camera lenses. Risk of

cracking the lens!

●

Remove cosmetic products and sunlight

immediately. Risk of damaging the paint job!

●

To clean the camera lens, never use abra-

sive cleaning products or products with alco-

hol. Risk of scratches and cracks!

a)

Neutral soap solution: two tablespoons maximum in

1 litre of water

Displays/instrument panel

●

The screens, the instrument panel and the

Windows

trim around it must not be cleaned dry. Risk of

scratches!

Carbon fibre parts

●

Remove snow and ice from windows and

Problem

Solution

exterior mirrors with a plastic scraper only. To

avoid scratches, the scraper should only be

pushed in one direction and not moved to

and fro.

●

Make sure that the instrument panel is

switched off and cooled down before clean-

ing.

Dirt

Clean like plastic parts

●

Make sure that no liquid leaks between the

●

Never remove snow or ice from windows

instrument panel and the trim. Risk of dam-

age!

Take special care with...

and rearview mirrors with warm or hot water.

Risk of cracks on the windows!

Headlights/tail lights

Control panels

●

To prevent damage to the heating of the

●

Do not clean the headlights/tail lights with

Make sure that no liquid leaks into the con-

rear window, do not put stickers over the

heating elements.

a dry cloth or sponge.

trol panels. Risk of damage!

●

Do not use cleaning products that contain

alcohol. Risk of cracks!

Seat belts

●

Covers/trims

Do not remove the seat belts to clean them.

Seat belts and their components must nev-

●

Do not use cleaning products or chrome

Wheels

based cleaning agents.

●

Do not use for paint wax or other abrasive

er be cleaned with chemical products, nor

should they be allowed to come into contact

with corrosive liquids, solvents or sharp ob-

jects. Risk of damaging the fabric!

products.

Paint

●

If the protective coating on the paint of the

●

The vehicle must be free from dirt and dust

rim has been damaged due to stone impacts,

scratches, etc., the damage should be re-

paired immediately.

before applying wax or care products. Risk of

scratches!

●

If you find any damage to the belt webbing,

●

Do not apply wax or care products if the

belt fittings, the belt retractor or the buckle,

ask your specialised workshop to replace the

belt in question.

vehicle is exposed to direct sunlight. Risk of

damaging the paint job!

»

373

Maintenance

Fabrics/artificial leather/Alcantara leath-

er

longed period in the bright sun, it is best to

cover the leather.

Accessories and modifi-

cations to the vehicle

●

Do not treat artificial leather/Alcantara

WARNING

leather with leather cleaning products, sol-

vents, wax polish, shoe cream, stain removers

or similar products.

Do not use water-repellent coatings on the

windscreen. In bad visibility conditions

such as humid weather, darkness or when

the sun is in its lowest point, visibility may

be impacted. Risk of accident! Such coat-

ings can also cause the windscreen wiper

blades to make noise.

Accessories, spare parts and

repair work

●

If the stain is very hard to remove, take the

vehicle to a specialised workshop to have it

removed there. This will prevent damage.

Introduction

●

Do not use steam cleaners, brushes, hard

Always ask your dealer or specialist retailer

for advice before purchasing accessories

and replacement parts.

sponges, etc. to clean.

●

Do not turn on seat heating* to dry the

Note

seats.

●

Remains of insects can be removed much

Your vehicle is designed to offer a high stand-

ard of active and passive safety. For this rea-

son, we recommend that you ask a SEAT Offi-

cial Service for advice before fitting accesso-

ries or replacement parts. Your SEAT Official

Service has the latest information from the

manufacturer and can recommend accesso-

ries and replacement parts which are suita-

ble for your requirements. They can also an-

swer any questions you might have regarding

official regulations.

●

Sharp objects on clothing, such as zips, riv-

more easily with previously treated paint.

ets or belts can damage the surface.

●

Regular car care treatments can prevent

●

Open Velcro, e.g. on clothes can damage

deposits of ambient rust.

the seat upholstery. Make sure that Velcro

fasteners are closed.

Remove the vehicle from traffic

Natural leather

●

Never use solvents, wax polish, shoe cream,

If you want to leave your vehicle stationary

for a long period of time, contact a qualified

workshop. They will gladly inform you about

the necessary measures, such as anti-corro-

sion protection, Service and storage.

spot removers or similar products on leather.

●

Sharp objects on clothing, such as zips, riv-

ets or belts can damage the surface.

We recommend you to use only SEAT acces-

sories and Genuine SEAT parts^®. SEAT has

tested these parts and accessories for suita-

bility, reliability and safety. SEAT Official

Services have the necessary experience and

facilities to ensure that the parts are installed

correctly and professionally.

●

Do not use steam cleaners, brushes, hard

sponges, etc. to clean.

Also take into account instructions regarding

●

Do not turn on seat heating* to dry the

the vehicle's battery page 352.

›››

seats.

●

Avoid exposing leather to direct sunlight for

long periods, otherwise it may tend to lose

some of its colour. If the car is left for a pro-

374

Accessories and modifications to the vehicle

Any retro-fitted equipment which has a di-

rect effect on the vehicle and/or the way it is

driven, such as a cruise control system or

electronically-controlled suspension, must

be approved for use in your vehicle and bear

the e mark (the European Union's authorisa-

tion symbol).

We therefore recommend that all work should

be performed by a SEAT Official Service us-

ing genuine SEAT parts^®.

Mobile radio transmitters

Commercial mobile telephones or radio

equipment might interfere with the electron-

ics of your vehicle and cause malfunctions.

This may be due to:

WARNING

Incorrectly performed modifications or

●

No external aerial.

other work on your vehicle can lead to mal-

functions and cause accidents.

●

External aerial incorrectly installed.

Transmitting power more than 10 W.

If any additional electrical devices are fit-

ted which do not serve to control the vehicle

itself (for instance a refrigerator box, laptop

or ventilator fan, etc.), they must bear the 

sign (manufacturer conformity declaration in

the European Union).

●

You must, therefore, do not operate portable

mobile telephones or radio equipment inside

the vehicle without a properly installed exter-

Radio telephones and office equip-

ment

nal aerial

.

›››

Radio transmitters (fixed installation)

WARNING

Please note also that the maximum range of

the equipment can only be achieved with an

external aerial.

Any retrofit installations of radio transmitters

in the vehicle require prior approval. SEAT

generally authorises in-vehicle installations

of approved types of radio transmitters provi-

ded that:

Accessories, for example telephone hold-

ers or cup holders, should never be fitted

on the covers, or within the working range

of the airbags. Otherwise, there is a danger

of injury if the airbag is triggered in an acci-

dent.

Business equipment

Retrofit installation of business or private

equipment in the vehicle is permitted, provi-

ded the equipment cannot interfere with the

driver's immediate control of the vehicle and

that any such equipment carries the  mark.

Any retrofit equipment that could influence

the driver's control of the vehicle must have a

type approval for your vehicle and must carry

the e mark.

●

The antenna is installed correctly.

●

The aerial is installed on the exterior of the

vehicle (and shielded cables are used to-

gether with non-reflective aerial trimming).

Technical modifications

●

The effective transmitting power does not

Unauthorised modifications to the electronic

components, software, wiring or data transfer

in the vehicle may cause malfunctioning.

exceed 10 Watts at the aerial base.

A SEAT Official Service and specialised work-

shop will be able to inform you about options

for installing and operating radio transmitters

with a higher transmitting power.

You will appreciate that your SEAT dealership

cannot be held liable for any damage

caused by modifications and/or work per-

formed incorrectly.

WARNING

Mobile telephones or radio equipment

which is operated inside the vehicle without

»

375

Maintenance

a properly installed external aerial can

create excessive magnetic fields that

could cause a health hazard.

Note

●

The posterior fitting of electric and elec-

tronic equipment in this vehicle affects its

licence and could lead to the withdrawal of

the vehicle registration document under

certain circumstances.

●

Please use the mobile telephone/radio

operating instructions.

376

Maintenance for Your Seat Ateca SUV 2020

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