Get General Maintenance -> Care and maintenance Guide for Skoda Karoq SUV 2020

ŠKODA Service Partner

General Maintenance

 Read and observe on page 255 first.

Care and maintenance

All ŠKODA Service Partners operate according to the most recent guidelines

and instructions from ŠKODA AUTO . All service and repair work is therefore

carried out on time and at the appropriate quality. Adhering to these instruc-

tions and guidelines helps ensure road safety and helps keep your vehicle in a

good technical condition.

Service work, adjustments and technical alterations

 Introduction

The instructions and guidelines from ŠKODA AUTO must be observed when

carrying out any modifications, repairs or technical alterations to your vehicle.

We therefore advise you to have all modifications, repairs and technical altera-

tions to your vehicle carried out by a ŠKODA Service Partner.

Adhering to these instructions and guidelines helps ensure road safety and

helps keep your vehicle in a good technical condition.

ŠKODA Original parts

WARNING

 Read and observe on page 255 first.

■

Adjustments, repairs and technical changes to the vehicle are to be car-

We recommend the use of ŠKODA Original Parts for your vehicle, as these

parts are approved by ŠKODA AUTO. These parts correspond exactly to the

ŠKODA AUTO regulations and are identical to the parts used in series produc-

tion.

ried out only by a specialist garage. Improperly conducted work (including

work on the electronic components and their software) can cause faults -

there is a risk of accidents and increased wear on parts!

■

We advise you only to use ŠKODA Original Accessories and ŠKODA Orig-

inal Parts which have been expressly approved for use on your vehicle. Reli-

ability, safety and suitability for your vehicle are guaranteed with these.

ŠKODA AUTO cannot assume any liability for products which have not

been approved by ŠKODA even though these may be products with a type

approval or have been approved by a nationally recognised testing labora-

tory.

ŠKODA AUTO is able to warrant the safety, suitability, and long life of these

products.

■

ŠKODA Service Partners are liable for any defects of ŠKODA Genuine Parts for

a period of 2 years after sale in accordance with the materials defect liability,

unless agreed otherwise in the purchase agreement.

ŠKODA Original accessories

Vehicle operating under different weather conditions

 Read and observe on page 255 first.

If you wish to fit accessories to your vehicle, you should remember the follow-

ing.

If you would like to operate your vehicle in countries other than those with the

intended weather conditions, you should contact a ŠKODA partner. They will

advise you if certain precautions need to be taken to ensure the full function-

ing of the vehicle or to prevent damage (e.g. coolant / battery replacement

etc.).

We recommend that you use ŠKODA Genuine Accessories in your vehicle.

ŠKODA AUTO has selected such accessories to ensure that they are reliable,

safe and suitable for your particular vehicle. Although we constantly monitor

the market, we are not able to assess or vouch for other products, even

though in some instances such parts may have operational approval or may

have been approved by a nationally recognised testing laboratory.



255

Care and maintenance

ŠKODA Service Partners are liable for any defects of ŠKODA Genuine Acces-

sories for a period of 2 years after installation or delivery in accordance with

the materials defect liability, unless agreed otherwise in the purchase agree-

ment or any other agreements.

Airbags

 Read and observe on page 255 first.

WARNING

■

Modifications, repairs and technical alterations that have been carried out

Spoiler

unprofessionally can cause damage and operational faults, and can also se-

riously impair the effectiveness of the airbag system – risk of accident and

fatal injury!

 Read and observe on page 255 first.

WARNING

■

A change to the vehicle's wheel suspension, including the use of non-ap-

If your vehicle is equipped with an original spoiler on the front bumper in

combination with the spoiler on the boot lid, the following instructions

must be observed - otherwise there is a risk of accidents and serious inju-

ries!

proved wheels and tyre combinations, can alter the functioning of the air-

bag system - risk of accident and fatal injury!

WARNING

■

The vehicle must always be equipped with a spoiler on the front bumper

■

No changes may be made to parts of the airbag system, the front bumper

only in combination with the corresponding spoiler on the boot lid.

and the body.

■

This kind of spoiler cannot be left on the front bumper either on its own,

Any work on the airbag system including the installation and removal of

in combination with another spoiler not on the luggage compartment lid or

in combination with an unsuitable spoiler on the luggage compartment lid.

system components due to other repair work (e.g. removal of the steering

wheel) must only be carried out by a specialist garage.

■

We recommend that you consult the ŠKODA Service Partner for any re-

■

Do not manipulate individual parts of the airbag system, as this might re-

pairs to or replacement, addition or removal of spoilers.

sult in the airbag being deployed.

■

Improperly conducted work on the spoilers of your vehicle may result in

If the airbag is triggered, the airbag system must be exchanged.

malfunction.

WARNING

Component protection

The airbag system operates using pressure sensors located in the front

doors. For this reason, no adjustments may be carried out to the doors or

door panels (e.g. installation of additional loudspeakers). The resulting dam-

age can negatively affect the function of the airbag system - there is a risk

of accidents and fatal injuries! The following guidelines must be observed.

 Read and observe on page 255 first.

Some electronic vehicle components (such as the instrument cluster) are fac-

tory-equipped with component protection. This ensures the functional limita-

tion of these components in a non-legitimate installation in another vehicle

(e.g. after a theft) or operation outside the vehicle.

■

Any work on the front doors and their door panels must be carried out by

a specialist garage.

■

Never drive with removed inner door panels or openings in the panels.

Cleaning and care

 Introduction



Regular and thorough care retains the value of your vehicle.

256

General Maintenance

When using the care product, always observe the instructions on the packag-

ing. We recommend that you use the preservative from the ŠKODA Original

Accessories.

Give the vehicle a good rinse after washing it and dry it off using a chamois

leather.

Automatic car washes

The usual precautionary measures must be taken before washing the vehicle in

an automatic car wash system (e.g. closing the windows and the sliding/tilting

roof etc.).

WARNING

■

Vehicle care products may be harmful to your health if not used according

to the instructions.

Always keep the vehicle care products safe from people who are not

completely independent, e.g. children - there is a danger of poisoning!

■

If your vehicle is fitted with any particular attached parts, such as a spoiler,

roof rack system, two-way radio aerial etc., it is best to consult the operator of

the car wash system beforehand.

CAUTION

After an automatic wash with wax treatment, the blades of the wipers should

be cleaned with cleaning agents specially designed for the purpose, and then

degreased.

■

Do not use any insect sponges, rough kitchen sponges or similar cleaning

products – risk of damaging the paintwork surface.

Do not use aggressive cleaning agents or chemical solvents - there is a dan-

ger of damaging the material that is to be cleaned.

■

Pressure washer

When washing the vehicle with a high-pressure cleaner, the instructions for

use of the equipment must be observed. This particularly applies to informa-

tion with respect to the pressure and spray distance from the vehicle surface.

Note

We recommend that the vehicle is cleaned and cared for by a ŠKODA Service

Partner.

WARNING

■

Washing your car in winter: water and ice in the braking system can af-

Washing the vehicle

fect the braking efficiency - risk of an accident!

■

 Read and observe and on page 257 first.

Take care when cleaning the underbody or the inside of the wheel wells -

there is a risk of injury on sharp metal parts!

The best way to protect your vehicle against harmful environmental influences

is frequent washing.

CAUTION

The longer insect residues, bird droppings, road salt and other aggressive de-

posits remain on the paintwork of your vehicle, the more detrimental their de-

structive effect can be. High temperatures, such as those caused by intensive

sun's rays, accentuate this caustic effect.

■

Do not wash the vehicle in direct sunlight, do not exert pressure on the body

while washing. The temperature of the washing water should be max. 60 ° C -

otherwise there is a risk of damaging the vehicle paint.

■

Before driving through a car wash, fold in the exterior mirrors - there is a risk

of damage.

It is essential to also thoroughly clean the underside of the vehicle at the end

of the winter.

CAUTION

Washing by hand

Washing the vehicle using pressure washers

Wash the vehicle from top to bottom, if necessary, wash using a soft sponge

or washing mitt and plenty of water with appropriate detergents. Wash out

the sponge or washing glove thoroughly at short intervals.

■

Do not wash the foils using pressure washers - there is a risk of damage.

Do not aim the water jet directly at the lock cylinders or the door or opening

■



joints when washing the vehicle in the winter – there is a risk of freezing.

Use a different sponge for the wheels, door sills and lower vehicle areas.

257

Care and maintenance

■

During cleaning, always keep a sufficiently large spraying distance in particu-

Vehicle compo-

nent

Facts of the

matter

Remedy

lar from the parking sensors, the reversing camera lens, the external decorative

and protective plastic parts (e.g. roof racks, spoilers, protective strips) and

other vehicle parts made of non-metallic materials, such as rubber hoses or in-

sulation materials – otherwise there is a risk of damage.

Wiper / wiper

blades

Soiling

Glass cleaner, sponge or cloth

Clear water, then coat with appropriate

conservation solution

■

When washing the vehicle, do not point the water jet directly at the tow bar

Wheels

or the trailer socket - there is a risk of seal damage or washing out the grease.

A mild soap solution consisting of 2 tablespoons of natural soap to 1 litre of lukewarm water.

Caring for the outside of the vehicle

The jack is maintenance-free. If necessary, the moving parts of the jack should

be lubricated with a suitable lubricant.

 Read and observe and on page 257 first.

The towing device is maintenance-free. Coat the ball head of the towing de-

vice with a suitable grease whenever necessary.

Vehicle compo-

nent

Facts of the

matter

Remedy

Protection of hollow spaces

All the hollow spaces on your vehicle which are at risk from corrosion are pro-

tected for life by a layer of protective wax applied in the factory.

Clear water, cloth, (clean as soon as

possible)

Spilled fuel

No water drop-

lets form on the

paint

Use hard wax (min. twice a year), apply

wax to clean and dry body

If any small amount of wax flow out of the cavities at high temperatures, these

must be removed with a plastic scraper and the stains cleaned using a petrole-

um cleaner.

Paint

Use polish, then preserve (if the polish

does not contain any preservative in-

gredients)

Underbody protection

The underside of your vehicle is already permanently protected by the factory

against chemical and mechanical influences.

Matt paint

Soiling

Clear water, cloth / sponge provided

for the intended cleaning agent

Plastic parts

We recommend having the protective coating underneath the vehicle and the

chassis checked — preferably before the beginning of winter and at the end of

winter.

Chromed

and anodised

parts

Clear water, cloth or cleaning agent

provided for this purpose, then polish

with a soft dry cloth

soft sponge and mild soap solution^a)

Soiling

Product life of the films

Foils

Soiling

Environmental influences (e.g. sunlight, humidity, air pollution, rockfall) affect

the life of the films. Films will age and become brittle – this is entirely normal:

this is not a fault.

Windows

and door mirrors

Wash with clean water and dry using

the intended cloth

Headlights/lights Soiling

soft sponge and mild soap solution^a)

Sunlight may also affect the strength of the film colour.

Wash with clean water and dry with a

soft cloth

When transporting a load on the roof rack (e.g. roof box or similar), there is an

increased risk of film damage (e.g. of chipping from the secured load).

Soiling

Reversing camera

Snow / ice

Door lock cylinder Snow / ice

Hand brush / de-icer

De-icer

CAUTION

Vehicle paint

■

Damaged areas should be repaired as soon as possible.

Do not treat painted parts with or hard waxes.



■

258

General Maintenance

■

Do not polish the paintwork in a dusty environment - risk of paint scratch-

Removing snow and ice from the windscreens

es.

■

Do not apply any paint care products to door seals or window guides.

Fig. 296

Installation location of the ice

scraper, removing the scraper

■

Plastic parts

■

Do not use paint care products.

Chromed and anodised parts

■

Do not polish the chrome parts in a dusty environment - risk of surface

scratches.

Foils

■

The following instructions must be observed, otherwise there is a risk of foil

damage.

■

Do not clean with dirty cloths or sponges.

To remove ice and snow, do not use a scraper or other means.

Do not polish the foils

Do not use a pressure washer to clean the foils

 Read and observe and on page 257 first.

■

Use a plastic ice scraper for removing snow and ice from the windows and

mirrors. This can be on the inside of the fuel filler flap.

■

Rubber seals

■

Open the fuel filler flap and slide the scraper in the direction of arrow

» Fig. 296.

›

Do not treat the door seals and window guides with any products - the pro-

tective lacquer layer could be affected.

Windows and external mirror glass

Do not clean the inside of the windows with sharp objects - there is a risk

CAUTION

■

Move the scraper in one direction only, otherwise there is a risk of damage to

the glass surface.

Do not remove snow / ice on the surface that is soiled (e.g. pea gravel, sand,

road salt) - there is a risk of damaging the surface.

Remove snow / ice carefully, otherwise there is a risk of damaging the labels

that have been fitted by the factory.

of damage to the filaments or glass antenna.

■

Do not use a cloth, which was used to polish the body - this could soil the

■

window and reduce visibility.

Headlights/lights

■

Do not dry off the headlights/lights, do not use sharp objects - there is a

risk of damage to the protective coating and subsequent cracking of the

headlight glass.

Reversing camera

The following instructions must be observed, otherwise there is a risk of

camera damage.

■

Do not remove snow / ice with warm / hot water.

To wash, never use a pressure washer or steam jet.

For cleaning, do not use abrasive cleaners.

■

Door lock cylinder

Make sure that as little water as possible gets into the locking cylinder

when washing the vehicle - there is a risk of freezing the lock cylinder!

■

Wheels

■

Heavy contamination of the wheels can affect the balance of the wheels -

this can result in vibrations and, under some circumstances, can cause pre-

mature wear of the steering wheel.

259

Care and maintenance

CAUTION

Caring for the interior

■

Natural leather / Faux leather / Alcantara / material

In lengthy periods in bright sunlight, it might be sensible to cover these ma-

 Read and observe and on page 257 first.

■

terials in order to avoid bleaching.

Fresh stains (e.g. from pens, lipstick, shoe polish etc.) should be removed as

Vehicle compo-

nent

Facts of the

matter

■

Remedy

Vacuum cleaner

soon as possible.

■

Dust, surface

contamination

Ensure that no part of the leather is soaked through during cleaning and

that no water gets into the seams.

■

Do not clean the roof panelling with a brush – risk of damage to the surface

Water, slightly damp cotton / wool

Pollution (fresh) cloth, if necessary, mild soap solution^a),

then wipe with a soft cloth

of the panelling.

■

Do not use solvents, floor wax, shoe cream, stain remover or similar agents

on Alcantara^®seat upholstery.

■

Natural leather /

Faux leather /

Alcantara^®/

Material

Stubborn stains Specially prepared detergent

Some clothing fabrics (e.g. dark denim) do not have sufficient colour fast-

Treat the leather periodically with a

ness - this may leave evident marks on upholstery. This is not a defect in the

fabric.

Care (natural

leather)

suitable leather protector and use a

care cream with light blocker and im-

pregnation after each cleaning.

■

Sharp objects on garments (e.g. zips, rivets, sharp- edged belts) can dam-

age the upholstery fabrics in the vehicle. Such damage cannot be subse-

quently recognised as a justified complaint.

Plastic parts

Remove stubborn hairs using a “clean-

ing glove”

Remove pills from materials with a

brush

■

Care (Alcan-

tara^®/ fabric)

■

Do not attach scents or air fresheners to the dashboard – there is a risk of

damage to the dashboard.

Windows

Water, slightly damp cloth or sponge,

or cleaning agent provided for this pur-

pose

■

Do not attach any stickers to the filaments or glass antenna - there is risk

Plastic parts

Windows

Soiling

of damage.

Covers of electrically heated seats

Wash with clean water and dry using

the intended cloth

■

Do not clean with water or other liquids - there is a risk of damage to the

heating system.

Covers of electri-

cally heated seats

■

Do not dry by switching on the heating.

Soiling

Specially provided cleaning agent

soft cloth and mild soap solution^a)

■

Seat belts

Seat belts »

■

Allow to dry before rolling up the seat belts.

A mild soap solution consisting of 2 tablespoons of natural soap to 1 litre of lukewarm water.

Note

During vehicle use, the leather and Alcantara^®parts may show minor changes

(e.g. folds, discolouration).

WARNING

■

Never clean the seat belts chemically as chemical cleaning products could

destroy the fabric.

Air fresheners and scents can be hazardous to heath when the tempera-

■

ture inside the vehicle is high.

260

General Maintenance

General Maintenance -> Care and maintenance for Your Skoda Karoq SUV 2020

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