Get Infotainment -> Telephone Guide for Skoda Karoq SUV 2020

Operating system

Android

Operating system

iOS

Telephone

Type

Format

Introductory information

MPEG-1; 2 und

2,5

Layer 3 (mp3)



Introductory information

WARNING

The general binding country-specific regulations for operating mobile tele-

phones in the vehicle must be observed.

AAC

M4A

OGG

FLAC

WAV

 (4.1)







Audio



 (4.1)

Telephone

Applies to Infotainment Columbus, Amundsen, Bolero.

Fig. 191

Phone: main menu

The Telephone main menu is displayed if a telephone is connected to Infotain-

ment or a SIM card with activated telephone services is inserted in the external

module.



To display, tap the sensor field

Or: tap the

.

›



sensor field and then the function surface  .

›

Main menu » Fig. 191

A

Name of the connected phone (by tapping the list of paired phones dis-

played)

B

C

D

Preset station buttons for favourite contacts

Choice of storage group for the preferred contacts

Name of the telephone service provider (with active roaming, the symbol

appears before the name )



158

Infotainment

E

F

Main telephone icon

Telephone

 - a telephone connected via Bluetooth^®

▶

Applies to Infotainment Swing.

 - a SIM card with activated telephone services, inserted in the exter-

nal module

Fig. 192

Phone: main menu

List of connected telephones, which are available as the source of tele-

phone contacts

▶

 - no telephone is connected for telephone contacts

 - a telephone is connected for telephone contacts

▶





Change the main phone to the extension telephone

Enter the telephone number

List of contacts

Menu with text messages (SMS)

Call list









The Telephone main menu appears when a telephone is connected to Infotain-

ment.

Settings for the Telephone menu » page 137



To display, press the

button.

Symbols in the status bar

›

G

Signal strength of the telephone network, data connection type if re-

quired

If another, menu id displayed which was open last, to display the Telephone

main menu, press the button again



.



A telephone connected via Bluetooth^®(applies to Infotainment Colum-

bus)

Main menu » Fig. 192

A

B

C

D

Name of the main telephone (tap to display the list of paired telephones)

Preset station buttons for favourite contacts

Choice of storage group for the preferred contacts

Name of the telephone service provider (with active roaming, the sym-

bol appears before the name )

Enter the telephone number

List of contacts » page 164

Call list (missed calls, in addition to the function surface, the number of

calls when missed is displayed)







Charge status of the telephone battery

Missed call

Current call





Incoming SMS

ID of the telephone's wireless charging function » page 93 (applies to In-

fotainment Columbus)









PIN code of the SIM card was not entered



Starting voice control of the connected phone (e.g. Apple Siri, Google

Voice)



Settings for the Telephone menu » page 143

Symbols in the status bar







Signal strength of the telephone service network

Charge status of the telephone battery

Missed call



Current call

159

Telephone

The name of the Infotainment system can be checked in the Telephone main

menu if you tap on the function surface  → Bluetooth in the Name: menu item.

Pairing and connecting

Introduction to the subject

Confirm the PIN code (enter and confirm if necessary).

›

To connect a telephone with Infotainment, the two devices must be paired via

Bluetooth^®.

The phone is either connected to Infotainment or just linked, depending on the

number of already connected external devices and on the use of the SIM card

inserted in the external module (applies to Infotainment Columbus)

» page 161.

Depending on the Infotainment type, up to 20 external devices can be paired

with the device. After reaching the maximum number, the pairing of the next

external device will replace that of the device that has not been used for the

longest period of time.

Pair Infotainment with the telephone

If no telephone is connected to the Infotainment system, press the but-

›



ton/sensor field

the

and then tap the Find telephone function surface or press

Connection to an already paired telephone is established automatically after

the ignition is switched on. Or, it is sufficient to search for the phone in the list

of paired devices.



sensor field, and then tap the function surface  → Find telephone.

If one telephone is connected to the infotainment system, then, in the Tele-

phone main menu, tap on the  → Find mobile phone function surface.

If a SIM card with activated telephone services is inserted in the external

module of infotainment Columbus, then, in the Telephone main menu, tap on

›

The range of the connection to Infotainment is limited to the passenger com-

partment.

the  → Find telephone

.

Compatibility and update

Select the desired telephone from the list of visited external Bluetooth^®devi-

›

By reading the QR code » Fig. 161 on page 122 or after typing the following

address into the web browser, information about the compatibility of phones

and updates are available for Infotainment Bluetooth ^®can be displayed.

ces.

Confirm the PIN code (enter and confirm if necessary).

WARNING

http://go.skoda.eu/compatibility

Do not pair and connect a telephone to the Infotainment system while driv-

ing the vehicle - there is risk of an accident!

Conditions for pairing



The ignition is switched on.

The Bluetooth^®function of Infotainment and the telephone is switched on.

The visibility of Infotainment and the telephone is switched on.

The telephone is within range of the Bluetooth^®signal of Infotainment.

The telephone is compatible with Infotainment.

Connect phone using the rSAP profile

Applies to Infotainment Columbus with the SIM card slot in the external mod-

ule.

A phone that has been connected via the Bluetooth^®rSAP profile (remote

transfer of SIM data) can be used for phone and data services.

There is no external device connected to Infotainment using Apple

CarPlay.

Pair the phone with Infotainment

Turn on the ignition and switch on Infotainment.

›

Pairing and connection process

Pair the telephone with Infotainment

In the Telephone main menu, switch on the  → Business phone “interface”

.

›

Switch on Bluetooth^®visibility in the phone and allow the connection via the

Bluetooth^®rSAP profile.

Search available Bluetooth^®devices in your telephone.

›

Search for a phone and connect to the device » page 160 , Pair Infotainment

with the telephone.

Select the name of the Infotainment system.

›



160

Infotainment

If the Bluetooth ^®rSAP profile is supported by the telephone to be connected,

then the infotainment system tries to connect to the phone using this profile

with priority.

The SIM card is plugged into the external module.

An external device is connected to Infotainment using Apple CarPlay or

Android Auto.

▶

Functional impairment

Note

In the following cases, the phonecannot be connected to Infotainment via the

Vehicle antennas are used to receive the mobile radio signal of the connected

phone.

Bluetooth^®rSAP profile.

Possible connection types

Depending on the number of connected Bluetooth^®devices, connection type, as well as the use of the SIM card in the external module, the following functions

are available.

Only applies to Infotainment Columbus

The first device (main telephone)

SIM card

The second device (additional telephone)

SIM card

connec-

tion

version

Third device

Fourth device

Telephone

(In the external mod-

Telephone

(In the external mod-

ule)

rSAP

incoming / outgoing

Calls, text messages,

telephone contacts,

Data connection,

Bluetooth^®player^a)

HFP (incoming calls),

1.

-

Bluetooth^®player^a)

-

Bluetooth^®player^a)

HFP (Incoming / out-

going

calls), text messages,

telephone contacts,

Bluetooth^®player^a)

HFP (incoming calls),

Bluetooth^®player^a)

-



2.

-

Data connection

Bluetooth^®player^a)

161

Telephone

The first device (main telephone)

SIM card

The second device (additional telephone)

SIM card

connec-

tion

version

Third device

Fourth device

Telephone

(In the external mod-

Telephone

(In the external mod-

ule)

HFP (Incoming / out-

going

calls), text messages,

telephone contacts,

Bluetooth^®player^a)

Incoming calls,

Messages,

Data connection

3.

4.

-

Bluetooth^®player^a)

-

incoming / outgoing

Calls, text messages,

Phone contacts^b),

Data connection

HFP (incoming calls),

Messages,

Phone contacts^b),

Bluetooth^®player^a)

-

Bluetooth^®player^a)

a)

b)

®

In every connection variant, there is only the option of connecting one external device to Infotainment as a Bluetooth player.

If telephone contacts from the third device are imported into Infotainment, it's not possible to use the telephone contacts of the SIM card inserted in the external module.

Applies to Infotainment Amundsen, Bolero

Applies to Infotainment Columbus, Amundsen, Bolero

Symbol

The second device (additional tele-

The first device (main telephone)

Symbol

Operation

phone)

colour

HFP (Incoming / outgoing calls), SMS,

telephone contacts,

grey

External device can be connected as telephone

External device is connected as telephone

External device can be connected as Bluetooth^®play-

er

HFP (incoming calls),



Bluetooth^®player^a)

Green

Bluetooth^®player^a)

grey

a)

®

Only an external device can be connected to Infotainment as a Bluetooth player.



White

External device is connected as Bluetooth^®player

Applies to Infotainment Swing

The first device (main telephone)

The second device (additional tele-

phone)

Applies to Infotainment Columbus with the SIM card inserted in the exter-

nal module

HFP (Incoming / outgoing calls),

telephone contacts,

Symbol

colour

Symbol

Operation

Bluetooth^®player^a)

An external device can be connected for using tele-

phone contacts and the text message function from

this external device

a)

®

Only an external device can be connected to Infotainment as a Bluetooth player.

grey



Managing paired external devices

An external device is connected and using of tele-

phone contacts and the text message function can be

carried out from this external device

blue

In the Telephone main menu, tap on the function surface  → Bluetooth

→

›



Paired devices

.

In the list of paired external devices, the following symbols may appear for the

individual external devices.

162

Infotainment

Applies to Infotainment Swing

Use the SIM card in the external module

Symbol

Applies to Infotainment Columbus with the SIM card slot in the external mod-

ule.

Operation

colour

White

Green

External device can be connected as telephone

External device is connected as telephone



External device can be connected as Bluetooth^®play-

er

External device is connected as Bluetooth^®player

White

Green



Connection set-up

▶

Select the desired external device from the list of paired external devices.

Select the desired profile from the list of available Bluetooth profiles - .

®

▶

If external Bluetooth^®devices are already connected to the device, then during

the connection process messages and options for the possible connection

type (e.g. replacement of the connected external Bluetooth^®device) are dis-

played.

Fig. 193 Insert SIM card in the external module

A SIM card size “mini” (standard size 25x15 mm) must be used.

The SIM card can be used for phone and data services.

Disconnection

The SIM card slot is located in an external module in the storage compartment

on the front passenger side » Fig. 193.

▶

Select the desired external device from the list of paired external devices.

Select the desired profile from the list of available Bluetooth profiles - .

®

▶

Switching SIM card use on / off in the external module

Delete the paired external device

To delete, tap on one of the following function surfaces.

In the Telephone main menu, switch on the  → Business phone “interface”

.

▶

›



Delete all or All areas - Delete all external devices

- Delete the desired external device

▶

Confirm the deletion by tapping on the function surface Delete

.

When using the SIM card in the external module, select the use type.

Calls too - enabling data and telephone services.

Only data connections - enabling of data services only.

Set the network parameters for Internet connection if required » page 170.

By using the SIM card for phone services, the connection to the connected

phones is terminated.

Enter the PIN code and save

If the SIM card is protected by a PIN code, then the PIN code of the SIM card

must be entered.

›



163

Telephone

Confirm the entered PIN code by tapping  .

or: the function surface  to save and confirm the PIN code.

For example, if you enter 32, the unit will display contacts with the letter se-

quence DA, FA, EB, etc. next to the numerical keypad.

›

Change the PIN code

Voicemail box (does not apply to the infotainment Swing)

To select the voice mailbox number, tap the functional surface  .

▶

The PIN code can be changed in the Telephone main menu, in the  → PIN

›

setup

→ Change PIN menu item

If the voicemail number or was not imported or entered, then this can be en-

tered or changed as follows.

Changing SIM card usage

In the Telephone main menu, tap on the function surface  → Use SIM card only

for data connection function surface.

›

▶

In the Telephone main menu, tap on the function surface  → User profile

→

Mailbox number:

.

▶

Enter the number of your voice mailbox.

Remove the SIM card

Press the inserted SIM card and remove it.

›

List of telephone contacts

CAUTION

■

When inserting an incorrectly sized SIM card, there is a risk of damage to the

external module.

■

Avoid using an adapter for the SIM card as the SIM card may fall out while

driving due to vehicle vibrations - There is the risk of damage to the external

module.

Telephone functions

Enter telephone number and select

Enter a telephone number and dial

Fig. 194 List of telephone contacts / contact details

In the Telephone main menu, tap on the function surface  .

›

In the Telephone main menu, tap on the function surface  and a list of tele-

phone contacts will be displayed » Fig. 194.

›

Function surfaces of the numerical keyboard



Enter the last dialled number / dial the telephone number entered

   Emergency call (only applies to some countries)

Breakdown call in case of breakdown

If the main telephone is connected to Infotainment, the telephone contacts

from the telephone are used.



If a SIM card with activated telephone services is located in the external mod-

ule of Infotainment Columbus, the SIM card telephon contacts are available.

Another external device to import telephone contacts can be selected by tap-

   Information call (for information regarding the products and services of

the ŠKODA brand )

Choosing the mailbox number (For Infotainment Swing, the function is

not supported)



F

ping the function surface

» Fig. 191 on page 158.

Function surfaces



Delete the last number entered

A

Contact search

   Display of function surfaces   for movement of the cursor in the input

B

Dial a number in the telephone contact list (if a telephone contact contains

several telephone numbers, a menu containing the telephone numbers as-

signed to this contact is displayed after the contact is selected)

line

Search for a contact using the numeric keypad

The numeric keypad can also be used for a contact search.





Display the contact details

164

Infotainment

C

Select the telephone number in the contact details

Processing the telephone number of the contact before dialling

Management of preferred contacts (favourites)



Infotainment Columbus, Amundsen, Bolero:

Fig. 195

Favourite contacts



The contact name can be read out by a Infotainment's generated voice

Opens the menu for sending a text message (SMS)



Infotainment Columbus, Amundsen:

Start the route guidance to the contact address



Import list

After the primary telephone and/or the SIM card (applies to Infotainment Co-

lumbus) connects to the infotainment system for the first time, the import of

the telephone contacts to the infotainment memory starts. The import can

take several minutes.

Assigning favourites

A

In the main menu Telephone, tap on the desired function surface » Fig. 195.

Select the desired contact (if necessary one of the contact numbers).

›

In the infotainment phonebook, there are 4000 (applies to Infotainment Co-

lumbus) and 2000 (applies to Infotainment Amundsen, Bolero, Swing) free

storage locations for imported telephone contacts. Each contact can contain

up to 5 telephone numbers.

Connecting to a favourite

The functional surfaces of preferred contacts allow for an immediate dial of

the contact telephone number.

The favourites are available in two storage groups.

The number of imported contacts can be determined in the menu item  →

User profile

→ Import contacts: or Import contacts.

B

To the change Storage Group tap on the functional surface

» Fig. 195.

›

A

To choose tap on the assigned function area

» Fig. 195.

If an error occurs during the import, an appropriate message appears on the

screen.

Change allocated favourites

A

In the main Telephone menu, press and hold the desired function surface

» Fig. 195.

Select the desired contact (if necessary one of the contact numbers).

›

Refresh list

When the telephone reconnects with Infotainment, the list is automatically up-

dated.

›

Delete a favourite

The update can be performed manually as follows.

In the Telephone main menu, tap on the function surface  → User profile

→

›

▶

In the Telephone main menu, tap on the function surface  → User profile

→

Manage favourites

.

Import contacts: or Import contacts

.

Press the desired function surface of the preferred contact and confirm the

deletion.

›

You can delete all contacts by tapping on the function surface  Delete all / All

areas and confirming the delete process.

Function surface for emergency call 

If the vehicle is not equipped with the buttons for the Care Connect service

» page 16, the position of the last function surface in the first group of favour-

ites will show the function surface for an emergency call  . In some coun-

tries, this function may not be available.



165

Telephone

The function surface can be assigned a different number for the preferred

contact.

Phone call

Depending on the conversation context, the following functions can be execu-

ted.

To restore the emergency number, it is necessary to remove the telephone

from the list of paired external devices » page 162 and then to pair and con-

nect again.



End dialling / reject incoming call / end call

Accept incoming call / return to held call



Call list

 Switch on/off ringer

Hold a call



 Switch off/on microphone

Infotainment Columbus, Amundsen, Bolero:



Set up a conference call



Show caller details (if the contact is stored in the list)

Switch on/off hands-free (call to the telephone / switch to Infotainment)

▶

To switch off the hands-free system, in the Telephone main menu, tap on the

function surface  → Hands-free during a call.

To switch off the hands-free system, tap on the function surface  during a

▶

Fig. 196 Call history / Contact details

call.

In the Telephone main menu, tap on the function surface  and a call list will

be displayed » Fig. 196.

›

Conference

Applies to Infotainment Columbus, Amundsen, Bolero.

The conference call is a shared call with between three and six participants.

Start a conference call/invite additional participants

The call list can also be displayed during a telephone call.

Function surfaces

A

B

Setting the display depending on the type of call

▶

All areas - List of all calls

During a call/conference, make the next call.

Or: take the new incoming call by tapping the function surface .

To initiate conference call or. return to the conference call, tap on the

function surface  .

›

▶

Missed calls

/

Missed calls - List of missed calls

Dialled numbers - List of dialled numbers

Received calls Received calls - list of received calls

›

▶

›

/

Dial the contact number/telephone number

Ongoing conference call

During an ongoing conference call, the call duration is displayed on the screen.

Depending on the context, the following functions can be selected.

Symbols of the call type

▶

 - Answered call

 - Outgoing call

 - Missed call

▶



Hold a conference call - Leave the conference temporarily (the confer-

ence continues in your absence)



Edit the telephone number before dialling (not applicable to Infotainment

Swing)



Return to the held conference call



 Switch off/on microphone



Display the contact details » Fig. 196

▶

C

- Dial the contact number

166

Infotainment





End conference call

Conference call details





Drafts- Open a list of drafts (messages in progress)

Deleted- Open a list of deleted messages



Send contact details - Send contact details (business card) (applies to Info-

tainment Columbus)

Select source of text messages (applies to Infotainment Columbus)

Conference details

During the ongoing conference call, tap on the function surface  .

▶



A list of other conference participants is displayed. The following functions

can be selected depending on the type of telephone.

Display for the selection of the source of text messages (this applies to the

Infotainment Columbus with the SIM card slot in the external module)

If a SIM card used only for data services is located in the external module and if

a phone that supports the Bluetooth^®profile MAP is connected to Infotain-

ment, then it is possible to adjust the source from which a text message menu

will be displayed after tapping on the function surface  in the main Telephone

menu.



View details of participant





Talk to a participant separately from the conference call

End the call to a conference participant

Text messages (SMS)

▶

In the Telephone main menu, tap on the function surfaces  → SMS settings

→

Main menu

Standard account

.

▶

Select the desired menu item.

Applies to Infotainment Columbus, Amundsen, Bolero.

New text message

Fig. 197

Main menu text messages

Creating and sending the message

In the main menu of the text messages, tap on the function surface 

» Fig. 197 on page 167.

›

Write a text message and confirm. A view of the text message is displayed.

Tap the function surface    .

Select the recipient of the message from the displayed contact list or tap on

the  and enter the telephone number.

›

To add additional recipients, tap on the function surface    .

To send the text message, tap the function surface  .

›

In the Telephone main menu, tap on the function surface  and the main

menu for text messages will be displayed » Fig. 197.

If required, select whether the SIM card inserted in the external module or

the telephone (applies to Infotainment Columbus) is to be used as the source

of the text messages.

›

Viewing the text message

After opening the view message function, the following functions can be exe-

cuted.



The text can be read out by Infotainment's generated voice

The text can be stored as a draft

Open a list of templates with the open to replace the recorded text with

the selected template

Depending on your type of connected telephone, you can perform the follow-

ing functions.





A

Opening a list of templates for quick answers

New text message - Creating and sending the message

Inbox- Open a list of received messages

Sent - Open a list of sent messages



   Open the contact list







The message can be edited, as long as the text range is within the entered

view.



Outbox - Open a list of messages not sent

167

Telephone

Contact list





Forwarding a message with the option to edit the message before sending

Reply to the sender via a message

After the list has been opened the following functions can be executed.



Insert a contact in the recipient list

Enter the telephone number



 Return to view the message

Tap on the Find function surface to open a list of available telephone contacts.

After selecting the contact number or entering the telephone number, the re-

cipient list will be displayed in the screen.

Recipient list

The following functions can be executed by tapping on one of the functional

surfaces.

   Display contact list with the option of adding/removing additional re-

cipients (tap on the function surface to return to the recipient list  .



Removal of the contact from the recipient list

 Sending the message

 Return to view the message

Received text message

When you receive a new message, the number of new messages received is

displayed within the function surface  and at the same time the symbol  .

To open a list of received messages, go to the Telephone main menu and

tap on function surface  →  .

›

Select a message.

›

The message content and the following menu is displayed.





The text can be read out by Infotainment's generated voice

Display a menu with additional options

▶

Reply with template - Reply using a template

▶

Delete current text message - Distance of displayed text message (applies to

Infotainment Columbus, when the SIM card is inserted in the external

module or the telephone is connected via the Bluetooth^®-profile rSAP)

Display numbers - Recognition of telephone numbers in the message in-

▶

cluding the contact number (recognised numbers can be dialled directly

or edited before dialling, or may be sent to this message)

168

Infotainment

Infotainment -> Telephone for Your Skoda Karoq SUV 2020

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