Online Services for Your Skoda Kodiaq SUV 2020

156 Online Services › ŠKODA Connect  
Switching demo mode on / off  
Online Services  
In demo mode, the route guidance from the starting  
point of the demo mode to the selected destination  
is simulated.  
ŠKODA Connect  
Regulations  
When the function is switched on, Infotainment is-  
sues a query before the start of route guidance as to  
where whether the route guidance should be carried  
out in the normal way or in demo mode.  
The rights and obligations of the contracting parties  
with regard to the provision of these services are  
regulated in an independent agreement. Current le-  
gal documents regarding the ŠKODA Connect serv-  
ices can be found on the ŠKODA Connect Portal and  
the ŠKODA Connect application.  
Tap  
Basic functions Demo mode.  
Defining the starting point of the demo mode  
Select or locate the desired destination to be the  
starting point of demo mode.  
In the displayed destination details, tap More  
.
Functionality  
ŠKODA Connect services allow you to connect the  
vehicle to the online world. They thus represent an  
extension of the vehicle and Infotainment functions.  
Updating the navigation database  
Information for updating the navigation database  
must be requested from a ŠKODA partner.  
The ŠKODA Connect services are not part of the ve-  
hicle's equipment. These will be published separately  
on the ŠKODA Connect Portal website, in the ŠKO-  
DA Connect application or in Infotainment, if Info-  
tainment allows this.  
Automatic update  
Infotainment automatically updates when the fol-  
lowing conditions are met.  
The offer of ŠKODA Connect services depends on  
the type of vehicle and its trim level, Infotainment  
and country.  
The “Infotainment Online” online services are ac-  
tivated.  
An update of the navigation database for the cur-  
rent vehicle position or route destination is availa-  
ble.  
ŠKODA Connect website  
The ŠKODA Connect website contains e.g. current  
information on the ŠKODA Connect services, the link  
to that ŠKODA Connect Portal or the option to  
download the ŠKODA Connect application.  
Determining the navigation database version  
Tap  
System information.  
The website is opened after reading the following  
QR code or the link.  
ŠKODA Connect Portal website  
The ŠKODA Connect Portal website enables, for ex-  
ample, user registration, ordering of ŠKODA Con-  
nectservices, service management or remote access  
to the vehicle.  
The website is opened after reading the following  
QR code or the link.  
ŠKODA Connect application  
The ŠKODA Connect application enables, for exam-  
ple, user registration, ordering of ŠKODA Connect  
services or remote access to the vehicle.  
Online Services › User registration and activation of the ŠKODA Connect services 157  
The application can be downloaded to the mobile de-  
vice after scanning the following QR code or link.  
Grey - ŠKODA Connect services are not available.  
User registration and activation of the  
ŠKODA Connect services  
Functionality  
Applies to Infotainment Swing.  
User registration will provide you with a ŠKODA ID  
user account that can be used in all ŠKODA applica-  
tions and services.  
Conditions  
Terms of use of the ŠKODA Connect services  
Applies to Infotainment Swing.  
Users can register for the ŠKODA Connect services  
at the following locations.  
A user is registered in the vehicle.  
The ŠKODA Connect services are active.  
A registered user is authorized to use the ŠKODA  
Connect services.  
The protection level set for sending personal data  
ŠKODA Connect Portal website.  
ŠKODA Connect application.  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
enables the use of ŠKODA Connect services.  
User registration will provide you with a ŠKODA ID  
user account that can be used in all ŠKODA applica-  
tions and services.  
Terms of use of the ŠKODA Connect services  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
Users can register for the ŠKODA Connect services  
at the following locations.  
A main user is registered in the vehicle.  
The ŠKODA Connect services are active.  
A user currently logged in is authorized to use the  
ŠKODA Connect services.  
The protection level set for sending personal data  
ŠKODA Connect Portal website.  
ŠKODA Connect application.  
Infotainment, if it supports this function.  
enables the use of ŠKODA Connect services.  
When registering, create an S-PIN.  
You will need the S-PIN to register for certain ŠKO-  
DA Connect services as well as to register for the  
protected user account.  
Availability of the ŠKODA Connect services  
Availability depends on the following conditions.  
Cellular networks are available, through which the  
connection to the ŠKODA Connect services is en-  
sured.  
Settings  
The availability, the functionality, the connection  
User registration  
Applies to Infotainment Swing.  
speed and the technology of the mobile network  
can vary in the respective countries and depend  
on the mobile network operator.  
In areas where this is insufficient signal, e.g. in un-  
derground garages, functionality may be limited.  
Users register and activate online services ŠKODA  
Connect on the ŠKODA Connect Portal website or in  
the ŠKODA Connect application.  
The ŠKODA Connect services are available for your  
vehicle, Infotainment and the respective country.  
To complete user registration, access to the e-  
mail box entered during registration is required.  
You check availability on the following website  
ŠKODA Connect.  
Activation of online services  
Applies to Infotainment Swing.  
In order to active aktivieren ŠKODA Connect, pro-  
ceed as follows.  
Turn on the ignition and switch on Infotainment.  
Select the following menu.  
ŠKODA Connect (online services) Registration  
.
Availability status of the ŠKODA Connect services  
The availability of the services is indicated by the col-  
our of the symbol in the status bar on the Infotain-  
ment screen.  
Enter and confirm the registration PIN received  
when carrying out user and vehicle registration on  
the ŠKODA Connect Portal website or in the ŠKO-  
DA Connect application.  
White - ŠKODA Connect services are available.  
158 Online Services › Setting personal data protection  
Wait for the message regarding the completion of  
the registration to appear.  
services. Failure to provide information can violate  
the rights of vehicle users and passengers.  
Confirm any messages on the screen.  
Localisation services include, for example, informa-  
tion on the last parking position, area notification or  
speed notification.  
Register users in Infotainment  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
If the passengers do not agree to the use of the lo-  
calization services, switch off the services by setting  
the respective protection level for personal data.  
Switch on the Infotainment and in the welcome  
window that appears, tap Switch users Tap Register and  
follow the instructions on the screen.  
Or:  
Functionality  
Tap Register and follow the instructions  
User and vehicle data as well as information from the  
localization services are sent when using the ŠKODA  
Connect services.  
on the screen.  
To complete user registration, access to the e-  
mail box entered during registration is required.  
The level of protection for personal data set influen-  
ces what is sent.  
Activate ŠKODA Connect services when register-  
ing the main user  
Applies to Infotainment Bolero, Amundsen and Co-  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
lumbus.  
The set level of protection for personal data influen-  
ces data transmission using eSIM.  
After the main user has been registered, the Info-  
tainment prompts you to activate ŠKODA Connect  
services.  
This does not affect data transmission of a device  
connected via WLAN.  
To complete the activation, it is necessary to have  
two original vehicle keys with you.  
Settings  
Follow the instructions in the Infotainment screen.  
The legally required services, e.g. emergency call,  
Activate ŠKODA Connect services of another reg-  
cannot be switched off.  
istered user  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
Every vehicle user can set the protection level of  
personal data.  
Tap Become main user  
Follow the instructions in the Infotainment screen.  
.
it is necessary to activate localisation services for the  
full function of some ŠKODA Connect services.  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
Setting personal data protection  
Personal data  
The level of protection of personal data is linked to  
the user account. After the user has logged on, this is  
set according to the level last set.  
Personal customer data is collected, processed and  
used by ŠKODA AUTO in accordance with the re-  
quirements of the generally binding legal provisions.  
Settings in the control centre  
Applies to Infotainment Swing.  
The current personal data protection policy can be  
found on the following website.  
Open the Infotainment  
control centre by hold-  
ing down the bar at the  
top of the screen and  
pulling it down.  
As a contracting party with regard to the use of the  
ŠKODA Connect services, you must ensure the pro-  
tection of personal data and the right to privacy.  
Inform the vehicle user and passengers that the vehi-  
cle is transmitting user data and using localization  
Online Services › Setting personal data protection 159  
All ŠKODA Connect services other than the serv-  
ices you are currently using are switched off.  
All localization services are switched off. The vehi-  
cle position information is not shared.  
Maximum privacy  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
All ŠKODA Connect services other than the serv-  
ices you are currently using are switched off.  
All localization services are switched off. The vehi-  
Example of display in Infotainment Swing  
A Tapping the icon displays a menu for setting the  
cle position information is not shared.  
protection level of personal data.  
Information transmission via eSim is switched off.  
No online updates available.  
Detailed information on the protection levels of  
personal data  
No location  
Applies to Infotainment Swing.  
Settings in the control centre  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
All localization services ŠKODA Connect are  
switched off. The vehicle position information is  
not shared.  
Open the Infotainment  
control centre by hold-  
ing down the bar at the  
top of the screen and  
pulling it down.  
No location  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
All localization services ŠKODA Connect are  
switched off. The vehicle position information is  
not shared.  
Information transmission via eSim is switched on.  
All functions that require a connection via eSIM are  
active.  
Use location  
Applies to Infotainment Swing.  
Localization services ŠKODA Connect are enabled.  
Information on vehicle position is not provided to  
other people.  
Information on the vehicle position is not available  
on the ŠKODA Connect Portal web pages and in  
the ŠKODA Connect application.  
Display example in Infotainment Amundsen  
A
Tapping the icon displays a menu for setting the  
protection level of personal data.  
Use location  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
Set the level of protection for personal data  
Applies to Infotainment Swing.  
Localization services ŠKODA Connect are enabled.  
Information on vehicle position is not provided to  
other people.  
Information on the vehicle position is not available  
on the ŠKODA Connect Portal web pages and in  
the ŠKODA Connect application.  
Information transmission via eSim is switched on.  
All functions that require a connection via eSIM are  
active.  
ŠKODA Connect (online services) Privacy and services  
Set the desired level of protection of personal da-  
ta.  
.
Tap Set-up in user management  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
Privacy and service management  
.
Set the desired level of protection of personal da-  
ta.  
Share my location  
Applies to Infotainment Swing.  
Maximum privacy  
Applies to Infotainment Swing.  
160 Online Services › User management  
Localization services ŠKODA Connect are enabled.  
The vehicle position information is available for all  
services which need to know the vehicle’s position.  
Information on the vehicle position is available on  
the ŠKODA Connect Portal web pages and in the  
ŠKODA Connect application.  
Functionality  
Applies to Infotainment Bolero, Amundsen and Columbus.  
User accounts  
User Management displays the accounts of the last  
active users. The following activities can be carried  
out in user management.  
Share my location  
Select user account.  
Register users.  
Activate ŠKODA Connect services.  
Add and remove user accounts.  
Set main users.  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
Localization services ŠKODA Connect are enabled.  
The vehicle position information is available for all  
services which need to know the vehicle’s position.  
Information on the vehicle position is available on  
the ŠKODA Connect Portal web pages and in the  
ŠKODA Connect application.  
Information transmission via eSim is switched on.  
All functions that require a connection via eSIM are  
active.  
Set account security.  
Overview  
Applies to Infotainment Bolero, Amundsen and Columbus.  
Main user  
The main user provides a registered user with activa-  
ted ŠKODA Connectservices and a vehicle associ-  
ated with his account.  
Collection of anonymised data  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
The main user can take full advantage of the person-  
alisation features.  
When the protection level of personal data is set  
Use location and Share my location the vehicle can collect  
and send anonymised data to improve the services  
of selected third parties.  
The main user has full control over the settings and  
operation of the vehicle.  
All settings are saved in the main user's personal on-  
line account.  
It is exclusively anonymous data without any connec-  
tion to the specific vehicle, the vehicle owner or oth-  
er authorized users.  
User with a ŠKODA Connect online account  
The user was not selected by the main user, but has  
his own ŠKODA Connect online account.  
User management  
The user can take full advantage of the personalisa-  
tion features.  
What you should be mindful of  
Applies to Infotainment Bolero, Amundsen and Columbus.  
All settings are saved in the registered user's person-  
al online account.  
When buying an older vehicle with ŠKODA Connect  
services, it is possible that the services are active and  
the main user is the previous owner of the vehicle.  
The previous owner may also be able to control the  
vehicle functions and receive information about the  
users and the vehicle.  
Guest  
A guest account is anonymous and will in no way  
synchronise with ŠKODA Connect services.  
All changes to settings related to this account are  
stored exclusively in the vehicle.  
Therefore, we recommend removing the previous  
main user. Then, log in with your own user account  
and set yourself as the main user of the vehicle.  
Conditions  
Applies to Infotainment Bolero, Amundsen and Columbus.  
If you register a new user and choose yourself as the  
main user during registration, the previous main user  
will be automatically overwritten.  
The following conditions must be met for unlimited  
use of the management of user accounts and their  
synchronization with online accounts.  
The type of user and vehicle information to be  
sent can be influenced by setting the protection level  
of personal data.  
A main user with active ŠKODA Connect services  
is registered in Infotainment.  
The ŠKODA Connect services are available.  
Online Services › User management 161  
Restore S-PIN  
Operation  
Your S-PIN can be restored on the ŠKODA Connect  
Applies to Infotainment Bolero, Amundsen and Columbus.  
Portal website or in the ŠKODA Connect application.  
User login  
After restoring the S-PIN, register again for the  
correct functioning of the ŠKODA Connect appli-  
cation in the vehicle as the main user.  
When the ignition and Infotainment are switched on,  
the introductory login screen for the last user ac-  
count used is displayed.  
If you are the main user in several vehicles, register  
again in each vehicle.  
The initial login screen cannot be skipped. With-  
out registering, the Infotainment cannot be used.  
Log out user  
Confirm login.  
When the ignition is switched off, the logout screen  
is displayed, in which selected vehicle information  
can be seen.  
When you log in to a secure user account, enter  
the S-PIN and confirm the login.  
Or:  
After the time interval has expired, the logout screen  
is switched off and the user is automatically logged  
out.  
Select the menu item for switching user.  
A menu containing available users is displayed.  
Select the desired account.  
When you log in to a secure user account, enter  
the S-PIN and confirm the login.  
Settings  
Applies to Infotainment Bolero, Amundsen and Columbus.  
Or:  
User management  
Select the menu item for switching user.  
Tap  
.
A menu containing available users is displayed.  
If you are a new user, tap New user to log in the user.  
Follow the instructions in the Infotainment screen.  
Log in to the protected user account  
Some user accounts can be protected. Protected ac-  
counts are shown in the user list with the icon  
.
To log in to the protected user account you need the  
S-PIN created when creating the user account on  
the ŠKODA Connect Portal website, in the ŠKODA  
Connect application or when registering the user in  
Infotainment.  
Details of the currently selected user  
- A user account protected by the S-PIN  
Switch to another user / enter a new user  
Settings  
A Online synchronization of the user account with  
information about the last synchronization  
Tap Become main user  
Tap Become main user and follow the in-  
structions on the screen.  
Delete user  
A User name  
To display the user accounts, tap  
De-  
lete users  
.
B Turn off logging in to the account using the S-PIN  
C Display of user account management  
Display information about the S-PIN  
Display information about restoring the S-PIN  
To delete the user, select the user and confirm the  
deletion.  
Deleting the main user account will delete the  
shared user accounts.  
Delete the current user account  
User verification by entering the S-PIN can be  
Tap Delete user profile  
.
switched on/off in the menu item  
Pro-  
tect user profile Protect user profile with S-PIN will be switched  
on/off.  
Confirm the deletion.  
162 Online Services › User account  
Delete all users  
Resetting the Infotainment to the factory settings  
If necessary, confirm the change by tapping Change  
main user .  
will delete all user accounts.  
Turn on the ignition and switch on Infotainment.  
Personalisation  
Usage  
Tap  
.
Restore factory settings select and confirm the reset.  
To check the factory reset was successful, we  
recommend that you check the deletion of the user  
accounts and the main user account.  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
The personalisation service allows you to set, save  
and restore vehicle settings.  
User account  
The personalisation service is connected to the user  
accounts. Every change to the configured personal-  
ised functions is automatically saved in the active  
user account.  
What you should be mindful of  
Applies to Infotainment Swing.  
When buying an older vehicle with ŠKODA Connect  
services, it is possible that the services are active and  
the main user is the previous owner of the vehicle.  
The previous owner may also be able to control the  
vehicle functions and receive information about the  
user and the vehicle.  
If the vehicle is within range of a contractual mobile  
phone network, personalisable settings are stored in  
the ŠKODA ID online user account after the ignition  
is switched off.  
By registering for a user account in another vehicle  
of the ŠKODA brand, the personalisable functions  
associated with the user account are set depending  
on the vehicle type, equipment and Infotainment.  
Therefore, we recommend removing the previous  
main user. Then log in with your own user account.  
When you register a new user, the previous user is  
automatically overwritten.  
Settings  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
Conditions  
Applies to Infotainment Swing.  
Switch personalisation service on / off  
For user account management, the availability of the  
ŠKODA Connect services is indispensable.  
Privacy settings and manage services  
In the displayed list of online services, select the  
.
service personalisation.  
Settings  
Applies to Infotainment Swing.  
Switch the service off / on.  
Delete user  
Management of online services  
Usage  
Turn on the ignition and switch on Infotainment.  
Select the following menu.  
ŠKODA Connect (online services) Registration  
.
The following activities can be carried out in service  
management.  
Delete main user Tap Clear  
.
Confirm the deletion.  
Set up protection of personal data.  
Show list of available services.  
Receive information about the status of the serv-  
ices.  
By deleting the registered vehicle in the user ac-  
count on the website ŠKODA Connect Portal the  
user is also deleted in Infotainment.  
Receive information about the validity of the serv-  
ices.  
Switch use of services on / off.  
Changing the user  
Turn on the ignition and switch on Infotainment.  
Select the following menu.  
ŠKODA Connect (online services) Registration  
.
New main user Tap Transfer ownership  
.
Connection status of the online services  
Enter and confirm the registration PIN code re-  
ceived when registering the new user and when  
registering the vehicle on the ŠKODA Connect  
Portal website.  
The connection status of the ŠKODA Connect online  
services is indicated by an icon in the status bar on  
the Infotainment screen.  
Online Services › eSIM data connection 163  
Switch use of the activation word on/off.  
Show details of services  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
Select the desired service from the list of online  
services.  
The details of the service may contain the following  
information and functions.  
Status of the service.  
Reason why a service is unavailable or who turned  
it off.  
Name of the group of online services in which the  
respective service is contained.  
Expiry date of the service's validity.  
A The ŠKODA Connect online services are availa-  
ble.  
B The ŠKODA Connect online services are not  
available.  
C Configured protection level of personal data  
Maximum privacy  
No position data  
Use my position  
Share my position  
Switch use of the activation word on/off.  
Settings  
Switch on/off use of the service  
Applies to Infotainment Swing.  
ŠKODA Connect (online services) Tap Privacy settings and  
Conditions  
services  
.
Applies to Infotainment Swing.  
Select the desired service from the list of online  
services displayed.  
Switch the desired service on / off.  
A user with active ŠKODA Connect services is  
registered in Infotainment.  
The ŠKODA Connect services are available.  
The service can only be used if it is available.  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
Switch on/off use of the service  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
A main user with active ŠKODA Connect services  
is registered in Infotainment.  
The ŠKODA Connect services are available.  
Tap Privacy settings and manage services  
.
Select the desired service from the list of online  
services displayed.  
Switch the desired service on / off.  
Operation  
The use of the service applies to all user ac-  
counts. The service can only be used if it is available.  
Show list of online services  
Applies to Infotainment Swing.  
ŠKODA Connect (online services) Tap Privacy settings and  
services  
.
eSIM data connection  
Usage  
Show list of online services  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
Tap Privacy settings and manage services  
.
It is possible to use the prepaid e-SIM data connec-  
tion for ŠKODA Connect services.  
Show details of services  
Applies to Infotainment Swing.  
The data connection can be shared with another 8  
connected devices using WLAN.  
Select the desired service from the list of services.  
The details of the service may contain the following  
information and functions.  
Further information on the function of the data con-  
nection, user registration, availability of the data con-  
nection and an overview of the data plans and coun-  
tries, with the option to purchase them, can be found  
on the following website.  
Status of the service.  
Reason why the service is not available.  
Expiry date of the service's validity.  
164 Online Services › Online System Update  
the next time the ignition and Infotainment are  
switched on.  
Operation  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
Operation  
Download update  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
Turn on the ignition and switch on Infotainment.  
Follow the instructions and information displayed  
on the Infotainment screen.  
Display ŠKODA Connect data plans  
Data connection Data plans  
.
Confirm the download in the Infotainment.  
The following information is displayed in the over-  
view.  
The download process can be cancelled at any time.  
When the ignition is switched on again, the down-  
load process is automatically restored.  
Overview of the purchased packages.  
Use of the data plans.  
Period of validity of the package.  
The download time depends on the speed and quali-  
ty of the mobile network, the file size, and the type  
of update.  
The validity of the plan expires when the plan is  
fully used or when the period of validity expires.  
Install update  
WARNING  
The connectivity control unit (OCU) or Infotainment  
may not function during installation.  
In this case, there are no emergency calls, no auto-  
matic emergency calls in the event of an accident  
and none of the ŠKODA Connect services will be  
available.  
Settings  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
Switch data connection of the ŠKODA Connect  
services on / off  
Install the update while the vehicle is stationary.  
Data connection Integrated data connection (eSIM)  
.
Park the vehicle safely.  
Switch off the ignition.  
Confirm the software installation on the Infotain-  
ment screen.  
Online System Update  
Usage  
It is possible to leave the vehicle and the installa-  
tion will continue.  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
Switch on the ignition and Infotainment after in-  
stallation or return to the vehicle.  
The online update enables a software update of the  
connectivity unit (OCU) and the Infotainment.  
Check the message regarding successful installa-  
tion on the Infotainment screen.  
The Infotainment automatically indicates a possible  
online update by showing a message on the Infotain-  
ment screen. Infotainment also offers the option of  
downloading the update or postponing the down-  
load process.  
The emergency call indicator light does not light  
up during installation.  
After a successful installation, the emergency call  
indicator lamp lights up green.  
Further information on online updates, their availabil-  
ity in the respective countries, on supported vehicles  
and Infotainment systems can be found on the fol-  
lowing website.  
Conditions  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
The following conditions must be met for a success-  
ful update.  
The ignition and the Infotainment are switched  
on.  
If the download of the update is postponed, the  
The ŠKODA Connect services are active.  
The ŠKODA Connect services are available.  
option to download the update will be offered again  
Online Services › Shop 165  
The online update is available in the relevant  
Tap  
.
country.  
Select the desired function or service from the list  
that is displayed.  
The charge state of the vehicle battery is suffi-  
cient.  
Conditions  
Self help  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
The availability of the services and functions de-  
pends on the vehicle and Infotainment type as well  
as being country-specific.  
If you experience any of the following events while  
downloading the update or during installation, con-  
tact a specialist company.  
The following conditions must be met to activate  
new services and functions.  
A message appears in the Infotainment screen re-  
garding an incorrect download or installation of the  
update.  
Infotainment supports the activation of new  
services and functions.  
The vehicle equipment enables the use of new  
The Infotainment screen goes out after switching  
on.  
The emergency call indicator lamp lights up red.  
services or functions.  
If a service or a function is linked to a trim level  
that is not available with the vehicle, find out  
from a specialist garage whether the vehicle trim  
can be added.  
Shop  
Usage  
The main vehicle user is logged on.  
The ŠKODA Connect services are active.  
The ŠKODA Connect services are available.  
The charge state of the vehicle battery is suffi-  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
The following activities can be carried out in the  
Shop menu in Infotainment.  
cient.  
An active data connection is required for certain  
services or functions. The connection may be subject  
to charges.  
Order new functions and services.  
Extend purchased functions and services.  
Purchase data plans from ŠKODA Connect serv-  
ices later.  
Activated services and functions are not linked to  
the validity period of ŠKODA Connect services.  
Devices connected via Wi-Fi can also access the  
data plans.  
Limitation  
Further information on the data plans can be found  
on the following website.  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
The functions are linked to the vehicle, not to the  
main user account. These cannot be transferred to  
any other vehicle in which the user logs on.  
The functions and services can be subject to a run-  
time limitation or even be unlimited.  
Information call  
Usage  
The functions and services that are purchased are  
available to all vehicle users.  
The info call can be used if there are problems with  
the ŠKODA Connectservices or for information re-  
garding the products and services of the ŠKODA  
brand.  
The functions and services can also be purchased  
later on the website ŠKODA Connect Portal.  
Overview  
Conditions  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
The ŠKODA Connect services are active.  
166 Online Services › Breakdown call  
The level of protection for personal data is not  
Service schedules  
Usage  
set to  
Maximum privacy .  
To send information about the vehicle position,  
the level of protection for personal data must be  
If the vehicle detects that a service visit is necessary,  
it will automatically send this information to the  
service partner of your choice.  
set to Share my location  
.
The service partner will then contact you and sched-  
ule the service visit with you.  
Operation  
Press the key.  
Conditions  
The service and the coupled functions are available  
depending on the following conditions.  
A service partner can be selected on the ŠKODA  
Connect Portal website or in the ŠKODA Connect  
application.  
The vehicle type, vehicle equipment and Infotain-  
ment type are supported.  
The level of protection of personal data is not set  
Breakdown call  
Usage  
to  
Maximum privacy .  
The ŠKODA Connect services are active.  
The ŠKODA Connect services are available.  
The breakdown call can be used in the event of a  
breakdown.  
Vehicle status report  
Usage  
By pressing the key a connection is established  
with the ŠKODABreakdown Service. At the same  
time, the vehicle sends information about the vehicle  
condition and the vehicle position.  
The vehicle status report function allows you to have  
online control over the condition of the vehicle.  
The service is available in the ŠKODA Connect appli-  
cation.  
Conditions  
The ŠKODA ConnectServices are active.  
The level of protection of personal data is not set  
Available vehicle data include e.g. distance travelled,  
selected warning messages or requirements for the  
service inspection.  
to  
maximum privacy .  
To send information about the vehicle position,  
the level of protection of personal data must be  
Conditions  
set to Share location  
.
The service and the coupled functions are available  
depending on the following conditions.  
Operation  
The ŠKODA Connect services are active.  
Configured protection level of personal data.  
The ŠKODA Connect services are available.  
Press the button.  
Remote access to the vehicle  
Usage  
The service relating to remote access to the vehicle  
offers the possibility of remotely controlling certain  
vehicle functions and accessing vehicle information.  
Available functions include, for example, the follow-  
ing.