Online Services -> Information call for Your Skoda Kodiaq SUV 2020

Online Services › Shop 165  
The online update is available in the relevant  
Tap  
.
country.  
Select the desired function or service from the list  
that is displayed.  
The charge state of the vehicle battery is suffi-  
cient.  
Conditions  
Self help  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
The availability of the services and functions de-  
pends on the vehicle and Infotainment type as well  
as being country-specific.  
If you experience any of the following events while  
downloading the update or during installation, con-  
tact a specialist company.  
The following conditions must be met to activate  
new services and functions.  
A message appears in the Infotainment screen re-  
garding an incorrect download or installation of the  
update.  
Infotainment supports the activation of new  
services and functions.  
The vehicle equipment enables the use of new  
The Infotainment screen goes out after switching  
on.  
The emergency call indicator lamp lights up red.  
services or functions.  
If a service or a function is linked to a trim level  
that is not available with the vehicle, find out  
from a specialist garage whether the vehicle trim  
can be added.  
Shop  
Usage  
The main vehicle user is logged on.  
The ŠKODA Connect services are active.  
The ŠKODA Connect services are available.  
The charge state of the vehicle battery is suffi-  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
The following activities can be carried out in the  
Shop menu in Infotainment.  
cient.  
An active data connection is required for certain  
services or functions. The connection may be subject  
to charges.  
Order new functions and services.  
Extend purchased functions and services.  
Purchase data plans from ŠKODA Connect serv-  
ices later.  
Activated services and functions are not linked to  
the validity period of ŠKODA Connect services.  
Devices connected via Wi-Fi can also access the  
data plans.  
Limitation  
Further information on the data plans can be found  
on the following website.  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
The functions are linked to the vehicle, not to the  
main user account. These cannot be transferred to  
any other vehicle in which the user logs on.  
The functions and services can be subject to a run-  
time limitation or even be unlimited.  
Information call  
Usage  
The functions and services that are purchased are  
available to all vehicle users.  
The info call can be used if there are problems with  
the ŠKODA Connectservices or for information re-  
garding the products and services of the ŠKODA  
brand.  
The functions and services can also be purchased  
later on the website ŠKODA Connect Portal.  
Overview  
Conditions  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
The ŠKODA Connect services are active.  
166 Online Services › Breakdown call  
The level of protection for personal data is not  
Service schedules  
Usage  
set to  
Maximum privacy .  
To send information about the vehicle position,  
the level of protection for personal data must be  
If the vehicle detects that a service visit is necessary,  
it will automatically send this information to the  
service partner of your choice.  
set to Share my location  
.
The service partner will then contact you and sched-  
ule the service visit with you.  
Operation  
Press the key.  
Conditions  
The service and the coupled functions are available  
depending on the following conditions.  
A service partner can be selected on the ŠKODA  
Connect Portal website or in the ŠKODA Connect  
application.  
The vehicle type, vehicle equipment and Infotain-  
ment type are supported.  
The level of protection of personal data is not set  
Breakdown call  
Usage  
to  
Maximum privacy .  
The ŠKODA Connect services are active.  
The ŠKODA Connect services are available.  
The breakdown call can be used in the event of a  
breakdown.  
Vehicle status report  
Usage  
By pressing the key a connection is established  
with the ŠKODABreakdown Service. At the same  
time, the vehicle sends information about the vehicle  
condition and the vehicle position.  
The vehicle status report function allows you to have  
online control over the condition of the vehicle.  
The service is available in the ŠKODA Connect appli-  
cation.  
Conditions  
The ŠKODA ConnectServices are active.  
The level of protection of personal data is not set  
Available vehicle data include e.g. distance travelled,  
selected warning messages or requirements for the  
service inspection.  
to  
maximum privacy .  
To send information about the vehicle position,  
the level of protection of personal data must be  
Conditions  
set to Share location  
.
The service and the coupled functions are available  
depending on the following conditions.  
Operation  
The ŠKODA Connect services are active.  
Configured protection level of personal data.  
The ŠKODA Connect services are available.  
Press the button.  
Remote access to the vehicle  
Usage  
The service relating to remote access to the vehicle  
offers the possibility of remotely controlling certain  
vehicle functions and accessing vehicle information.  
Available functions include, for example, the follow-  
ing.