Using the Touchscreen -> Software Updates for Your Tesla Model-Y SUV 2023

Software Updates  
your vehicle loses the Wi-Fi connection. When the  
software update is fully downloaded and ready to  
install, a yellow clock icon displays at the top of the  
touchscreen.  
Loading New Software  
Tesla updates your vehicle's software wirelessly,  
constantly providing new features. Tesla recommends  
you install software updates at the earliest opportunity  
on your vehicle. To ensure the fastest and most reliable  
delivery of software updates, leave Wi-Fi turned on and  
connected whenever possible. In most cases, your  
vehicle must be connected to Wi-Fi to start an update  
(see Connecting to Wi-Fi on page 148).  
Install phase: During the install phase, you cannot  
drive. If plugged in, your vehicle will stop charging  
until the installation is complete. To start the install  
phase, touch the yellow clock icon at the top of the  
touchscreen. Touch Install Now to begin the  
installation immediately or touch Set For This Time to  
choose a start time for the installation. If you  
schedule the software update to install at a future  
time, the yellow clock icon changes to a white clock  
icon until the installation begins. At any time before  
the update installs, you can touch this clock icon to  
reschedule.  
Software updates are not performed when the following  
features are active:  
• Keep Climate On, Dog Mode, or Camp Mode  
• Sentry Mode  
NOTE: Software updates will not install if Keep, Dog, or  
Camp mode are enabled (see Keep Climate On, Dog,  
and Camp on page 129).  
NOTE: On an as-needed basis, Tesla also sends software  
updates using a cellular connection.  
WARNING: Do not attempt to use the vehicle while  
the software is being updated. Vehicle functions,  
including some safety systems, may be limited or  
disabled when a software update is in progress  
and you could damage the vehicle.  
Software Update Preferences  
Tesla determines how, when, and where to send updates  
to vehicles based on various factors unique to each  
release. You can choose how quickly and often you  
receive software updates. To change your preference,  
touch Controls > Software > Software Update  
When a software update is available, a yellow clock icon  
appears at the top of the Controls screen. There are  
three ways you can install software updates:  
Preferences and choose either of these options:  
Touch the yellow clock icon to display the scheduling  
screen, which prompts you to select a time to install  
the update (Set For This Time) or install it now  
(Install Now). Once scheduled, the yellow clock icon  
changes to a white clock icon until the update begins.  
At any time before the update begins, you can touch  
this clock icon to reschedule the update.  
Standard: Receive software updates using the normal  
rollout timeframe for your region and vehicle  
configuration. When a software release is made  
available it has generally been running on other  
customer vehicles for a period of time.  
Advanced: Receive the latest software updates for  
your region and vehicle configuration at the earliest  
opportunity they are available. Keep in mind that  
although you receive updates at the earliest  
opportunity, you may not be in the first group of  
Tesla owners to receive the update. Choosing  
Advanced does not enroll your vehicle in Tesla's early  
access program.  
Touch Controls > Software to determine if an update  
is available for your vehicle. If available, touch  
Software Update Available to navigate to the  
scheduling screen, as mentioned above.  
• Start updates using the Tesla mobile app.  
NOTE: Some software updates can take up to three  
hours to complete. Model Y must be in Park while the  
software is being updated. To ensure the fastest and  
most reliable delivery of software updates, leave the Wi-  
Fi turned on and connected whenever possible (see  
Connecting to Wi-Fi on page 148).  
NOTE: Tesla does not update software upon request for  
those wanting to receive the latest features and  
improvements. Selecting Advanced and consistently  
connecting to Wi-Fi (see Connecting to Wi-Fi on page  
148) is the best way to receive the latest software  
updates.  
There are two phases to a software update:  
NOTE: The software update screen persists until you  
install the update. You must install a software update as  
soon it becomes available. Any harm resulting from  
failure to install a software update is not covered by the  
vehicle’s warranty. Failure or refusal to install updates  
can cause some vehicle features to become inaccessible,  
digital media devices to become incompatible.  
Download phase: During this phase, the new update  
is sent wirelessly to the vehicle. If a software update  
is available but cannot be downloaded because the  
vehicle is not connected to Wi-Fi, the top of the  
touchscreen displays a yellow download icon. The  
next time the vehicle connects to Wi-Fi, the  
download occurs automatically. When the download  
is in progress, the download icon turns green.  
Although you can drive while the software update is  
downloaded, doing so can interrupt the download if  
NOTE: Tesla may update or reinstall your vehicle's  
software as part of the normal diagnostic, repair, and  
maintenance process within Service.  
Using the Touchscreen  
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Software Updates  
NOTE: Reverting to a previous software version is not  
possible.  
If the touchscreen displays a message indicating that a  
software update was not successfully completed,  
contact Tesla.  
Charging  
If Model Y is charging when the software update begins,  
charging stops. Charging resumes automatically when  
the software update is complete. If you are driving  
Model Y at the scheduled update time, the update is  
canceled and must be rescheduled.  
Viewing Release Notes  
When a software update is complete, read the release  
notes displayed on the touchscreen to learn about  
changes or new features. To display release notes about  
the current version of your vehicle's software at any  
time, touch Controls > Software > Release Notes.  
Tesla strongly recommends reading all release notes.  
They may contain important safety information or  
operating instructions for your Model Y.  
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MODEL Y Owner's Manual  
Mobile App  
NOTE: Twisting red lines next to the battery icon  
indicate that the Battery is actively heating up  
(including while charging or preparing to charge).  
The Tesla mobile app allows you to communicate with  
Model Y remotely using your iPhone® or Android™  
phone.  
NOTE: The information below may not represent an  
exhaustive list of the functions available on the Tesla  
mobile app. To ensure access to new and improved  
features, download updated versions of the mobile app  
as they become available.  
• Open the front trunk.  
• View your vehicle’s odometer, VIN, and current  
firmware version.  
Media settings appear on the mobile app to pause, play,  
rewind, fast forward, and adjust the volume of the media  
currently playing in the vehicle.  
To Use the Mobile App  
For supported video sources, send videos to Tesla  
Theater by sharing the link through the mobile app.  
Navigate to the movie, show, or video you want to play  
on your phone and touch the share button. Share the  
video with the Tesla app and it appears on the  
touchscreen if Model Y is in Park.  
To set up the Tesla mobile app to communicate with  
your Model Y:  
1. Download the Tesla mobile app to your phone.  
2. Log in to the Tesla mobile app by entering your Tesla  
account credentials.  
3. Enable mobile access to your Model Y by touching  
Profile  
Controls > Safety > Allow Mobile Access.  
4. Turn your phone's Bluetooth setting ON and ensure  
that Bluetooth is turned on within your phone's  
global settings for the Tesla mobile app. For example,  
on your phone, navigate to Settings, choose the Tesla  
mobile app, and ensure the Bluetooth setting is  
enabled.  
In the Profile tab located at the top corner of your  
phone’s screen (shown as an avatar icon), you can:  
• Switch to a different vehicle associated with your  
Tesla account, if you have access to more than one.  
• Navigate the Tesla Shop.  
• Access the Tesla inbox.  
Your phone and vehicle must both be actively  
connected to cellular service to allow the mobile app to  
communicate with your vehicle. Tesla recommends that  
you always have a functional physical key readily  
available if parking in an area with limited or absent  
cellular service, such as an indoor parking garage.  
• Manage your account information and view your  
order history.  
• View and customize notifications you receive under  
the Settings tab, such as Calendar sync, when your  
security alarm has been triggered, charging updates,  
and new software updates. You can start updates  
from afar and check its progress.  
NOTE: In the event that you require lockout assistance  
from Tesla due to a non-warranty issue, such as having  
limited cellular connectivity and having no secondary  
key available, your expenses are not covered under the  
Roadside Assistance policy.  
Controls  
NOTE: Tesla does not support the use of third party  
applications to contact Model Y.  
The Controls tab allows you to do the following:  
• Open the front or rear trunk.  
• Lock or unlock Model Y from afar.  
• Open or close the charge port.  
Overview  
The Tesla mobile app's home screen allows you to:  
• Flash the lights or honk the horn to find where Model  
Y is parked.  
• See the name of your vehicle (if you have one).  
• View your vehicle’s estimated range.  
• Enable Keyless Driving.  
• See which drive mode the vehicle is in (Park, Reverse,  
Neutral, Drive).  
NOTE: Keyless Driving can be used when you do not  
have your key or to bypass PIN to Drive in cases  
where you forgot your PIN or your touchscreen is  
unresponsive (see PIN to Drive on page 138).  
• Lock or unlock your vehicle.  
• Enable maximum defrost to warm your vehicle in cold  
conditions.  
• Open and close your garage door if your vehicle has  
a programmed HomeLink connection, if available (see  
Smart Garage Connectivity on page 145).  
• Check your vehicle's charging information and open  
or close the charge port.  
• Vent the windows.  
Using the Touchscreen  
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