For owners -> Reporting safety defects for U.S. owners for Your Toyota C-Hr SUV 2020

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For owners  
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Reporting safety defects  
for U.S. owners........................ 502  
Seat belt instructions  
for Canadian owners  
(in French)............................... 503  
SRS airbag instructions  
for Canadian owners  
(in French)............................... 505  
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Reporting safety defects for U.S. owners  
If you believe that your vehicle has a defect which could cause a  
crash or could cause injury or death, you should immediately  
inform the National Highway Traffic Safety Administration  
(NHTSA) in addition to notifying Toyota Motor Sales, U.S.A., Inc.  
(Toll-free: 1-800-331-4331).  
If NHTSA receives similar complaints, it may open an investiga-  
tion, and if it finds that a safety defect exists in a group of vehicles,  
it may order a recall and remedy campaign. However, NHTSA can-  
not become involved in individual problems between you, your  
dealer, or Toyota Motor Sales, U.S.A., Inc.  
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at  
1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov ;  
or write to: Administrator, NHTSA, 1200 New Jersey Ave. SE.,  
Washington, DC 20590. You can also obtain other information about  
motor vehicle safety from http://www.safercar.gov.  
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