Maintenance and care -> Maintenance for Your Toyota C-Hr SUV 2020

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6-2. Maintenance  
Maintenance requirements  
To ensure safe and economical driving, day-to-day care and reg-  
ular maintenance are essential. It is the owner’s responsibility to  
perform regular checks. Toyota recommends the following main-  
tenance:  
General maintenance  
General maintenance should be performed on a daily basis. This can  
be done by yourself or by a Toyota dealer.  
Scheduled maintenance  
Scheduled maintenance should be performed at specified intervals  
according to the maintenance schedule.  
For details about maintenance items and schedules, refer to the “Sched-  
uled Maintenance Guide” or “Owner’s Manual Supplement”.  
Do-it-yourself maintenance  
You can perform some maintenance procedures by yourself.  
Please be aware that do-it-yourself maintenance may affect warranty  
coverage.  
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The use of Toyota Repair Manuals is recommended.  
For details about warranty coverage, refer to the separate “Owner’s War-  
ranty Information Booklet” or “Owner’s Manual Supplement”.  
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6-2. Maintenance  
Repair and replacement  
It is recommended that genuine Toyota parts be used for repairs to ensure  
performance of each system. If non-Toyota parts are used in replacement or if  
a repair shop other than a Toyota dealer performs repairs, confirm the war-  
ranty coverage.  
Resetting the message indicating maintenance is required  
After the required maintenance is performed according to the maintenance  
schedule, please reset the message.  
To reset the message, follow the procedure described below:  
1
Switch the display to the trip meter “A” when the engine is running. (P. 95)  
2
Turn the engine switch off.  
3
Vehicles without a smart key system:  
While pressing the “TRIP” switch (P. 95), turn the engine switch to the  
“ON” position (do not start the engine because the reset mode will be can-  
celed). Continue to press and hold the switch until the trip meter displays  
“00000”.  
Vehicles with a smart key system:  
While pressing the “TRIP” switch (P. 95), turn the engine switch to the  
IGNITION ON mode (do not start the engine because the reset mode will  
be canceled). Continue to press and hold the switch until the trip meter dis-  
plays “00000”.  
Allow inspection and repairs to be performed by a Toyota dealer  
Toyota technicians are well-trained specialists and are kept up to date with  
the latest service information. They are well informed about the operations  
of all systems on your vehicle.  
Keep a copy of the repair order. It proves that the maintenance that has  
been performed is under warranty coverage. If any problem should arise  
while your vehicle is under warranty, your Toyota dealer will promptly take  
care of it.  
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6-2. Maintenance  
WARNING  
If your vehicle is not properly maintained  
Improper maintenance could result in serious damage to the vehicle and  
possible death or serious injury.  
Handling of the battery  
Engine exhaust, some of its constituents, and a wide variety of automobile  
components contain or emit chemicals known to the State of California to  
cause cancer and birth defects and other reproductive harm. Work in a  
well ventilated area.  
Oils, fuels and fluids contained in vehicles as well as waste produced by  
component wear contain or emit chemicals known to the State of Califor-  
nia to cause cancer and birth defects or other reproductive harm. Avoid  
exposure and wash any affected area immediately.  
Battery posts, terminals and related accessories contain lead and lead  
compounds which are known to cause brain damage. Wash your hands  
after handling. (P. 355)  
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6-2. Maintenance  
General maintenance  
Listed below are the general maintenance items that should be  
performed at the intervals specified in the “Owner’s Warranty  
Information Booklet” or “Owner’s Manual Supplement/Sched-  
uled Maintenance Guide”. It is recommended that any problem  
you notice should be brought to the attention of your Toyota  
dealer or qualified service shop for advice.  
Engine compartment  
Items  
Check points  
Check the connections.  
Is the brake fluid at the correct level?  
Is the engine coolant at the correct level?  
Battery  
(P. 355)  
(P. 353)  
Brake fluid  
Engine coolant  
(P. 351)  
Engine oil  
Is the engine oil at the correct level?  
(P. 348)  
Exhaust system  
There should not be any fumes or strange sounds.  
The radiator and condenser should be free of for-  
Radiator/condenser  
Washer fluid  
eign objects.  
(P. 352)  
(P. 359)  
Is there sufficient washer fluid?  
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6-2. Maintenance  
Check points  
Vehicle interior  
Items  
• The accelerator pedal should move smoothly  
(without uneven pedal effort or catching).  
Accelerator pedal  
Continuously  
transmission  
mechanism  
variable  
“Park”  
• When parked on a slope and the shift lever is  
in P, is the vehicle securely stopped?  
• Does the brake pedal move smoothly?  
• Does the brake pedal have appropriate clear-  
Brake pedal  
Brakes  
ance from the floor?  
• Does the brake pedal have the correct  
amount of free play? (P. 469)  
(P. 469)  
• The vehicle should not pull to one side when  
the brakes are applied.  
• The brakes should work effectively.  
• The brake pedal should not feel spongy.  
• The brake pedal should not get too close to  
the floor when the brakes are applied.  
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6-2. Maintenance  
Items  
Check points  
• Do the head restraints move smoothly and  
lock securely?  
Head restraints  
• Do the indicators and buzzers function prop-  
erly?  
Indicators/buzzers  
Lights  
• Do all of the lights come on?  
• Does the parking brake switch operate nor-  
mally?  
• When parked on a slope and the parking  
brake is on, is the vehicle securely stopped?  
Parking brake  
• Do the seat belts operate smoothly?  
• The seat belts should not be damaged.  
Seat belts  
Seats  
• Do the seat controls operate properly?  
• Does the steering wheel rotate smoothly?  
• Does the steering wheel have the correct  
amount of free play?  
Steering wheel  
• There should not be any strange sounds com-  
ing from the steering wheel.  
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6-2. Maintenance  
Vehicle exterior  
Items  
Doors  
Check points  
• Do the doors operate smoothly?  
• Does the engine hood lock system work prop-  
erly?  
Engine hood  
Fluid leaks  
• There should not be any signs of fluid leakage  
after the vehicle has been parked.  
• Is the tire inflation pressure correct?  
• The tires should not be damaged or exces-  
sively worn.  
• Have the tires been rotated according to the  
maintenance schedule?  
Tires  
• The wheel nuts should not be loose.  
• The wiper blades should not show any signs  
of cracking, splitting, wear, contamination or  
deformation.  
• The wiper blades should clear the windshield/  
rear window without streaking or skipping.  
Windshield wipers/rear  
window wiper  
WARNING  
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If the engine is running  
Turn the engine off and ensure that there is adequate ventilation before per-  
forming maintenance checks.  
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6-2. Maintenance  
Emission inspection and maintenance (I/M)  
programs  
Some states have vehicle emission inspection programs which  
include OBD (On Board Diagnostics) checks. The OBD system  
monitors the operation of the emission control system.  
If the malfunction indicator lamp comes on  
The OBD system determines that a problem exists somewhere in the  
emission control system. Your vehicle may not pass the I/M test and  
may need to be repaired. Contact your Toyota dealer to service the  
vehicle.  
Your vehicle may not pass the I/M test in the following situations:  
When the battery is disconnected or discharged  
Readiness codes that are set during ordinary driving are erased.  
Also, depending on your driving habits, the readiness codes may  
not be completely set.  
When the fuel tank cap is loose  
The malfunction indicator lamp illuminates, indicating a temporary  
malfunction, and your vehicle may not pass the I/M test.  
When the malfunction indicator lamp remains on after several  
driving trips  
An OBD system error code will not be cleared unless the vehicle is  
driven 40 or more times.  
If your vehicle does not pass the I/M test  
Contact your Toyota dealer to prepare the vehicle for re-testing.  
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