Get Operation of each component -> Opening, closing and locking the doors Guide for Toyota C-Hr SUV 2020

118

3-2. Opening, closing and locking the doors

Side doors

Unlocking and locking the doors from the outside

◆ Entry function (vehicles with a smart key system)

Carry the electronic key to enable this function.

Grip the driver’s door handle

to unlock the door. Grip the

passenger’s door handle to

unlock all the doors.*

Make sure to touch the sensor

on the back of the handle.

The doors cannot be unlocked

for 3 seconds after the doors are

locked.

Touch the lock sensor (the indentation on the side of the front

door handle) to lock all the doors.

Check that the door is securely locked.

*: The door unlock settings can be changed. (P . 1 23, 493)

◆ Wireless remote control

 Vehicles without a smart key system

Locks all the doors

Check that the door is securely

locked.

Unlocks the door

Pressing the button unlocks the

driver’s door.

Pressing the button again within

3 seconds unlocks the other

doors.

^{Press and hold to open the windows}*

*^{: These settings must be customized at your Toyota dealer.}

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3-2. Opening, closing and locking the doors

 Vehicles with a smart key system

Locks all the doors

Check that the door is securely

locked.

Unlocks the door

Pressing the button unlocks the

driver’s door.

Pressing the button again within

3 seconds unlocks the other

doors.

^{Press and hold to open the windows}*

*^{: These settings must be customized at your Toyota dealer.}

3

◆ Key

Turning the key operates the doors as follows:

 Vehicles without a smart key system

Locks all the doors

Turn and hold to close the win-

^dows*

Unlocks the door

Turning the key unlocks the

driver’s door. Turning the key

again unlocks the other doors.

Turn and hold to open the win-

^dows*

*^{: These settings must be customized at your Toyota dealer.}

 Vehicles with a smart key system

The doors can also be locked and unlocked with the mechanical key.

(P. 449)

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3-2. Opening, closing and locking the doors

■Operation signals

Doors:

A buzzer sounds and the emergency flashers flash to indicate that the doors

have been locked/unlocked using the wireless remote control.

(Locked: once; Unlocked: twice)

Windows:

A buzzer sounds to indicate that the windows are operating.

■Security feature

 Vehicles without a smart key system

If a door is not opened within approximately 60 seconds after the vehicle is

unlocked using the wireless remote control, the security feature automatically

locks the vehicle again.

 Vehicles with a smart key system

If a door is not opened within approximately 60 seconds after the vehicle is

unlocked using the entry function or wireless remote control, the security fea-

ture automatically locks the vehicle again.

■When the door cannot be locked by the lock sensor on the surface of the

front door handle (vehicles with a smart key system)

Use your palm to touch the lock sensor.

■Door lock buzzer

 Vehicles without a smart key system

If an attempt to lock the doors using the wireless remote control is made

when a door is not fully closed, a buzzer will sound continuously for 5 sec-

onds. Fully close the door to stop the buzzer, and lock the doors again.

 Vehicles with a smart key system

If an attempt to lock the doors using the entry function or wireless remote

control is made when a door is not fully closed, a buzzer will sound continu-

ously for 5 seconds. Fully close the door to stop the buzzer, and lock the

doors again.

■If the smart key system or wireless remote control does not operate

properly

●Vehicles with a smart key system: Use the mechanical key to lock and

unlock the doors. (P. 449)

●Replace the battery with a new one if it is depleted. (P. 383)

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3-2. Opening, closing and locking the doors

Unlocking and locking the doors from the inside

◆ Door lock switches

Locks all the doors

Unlocks all the doors

◆ Inside lock buttons

3

Locks the door

Unlocks the door

The front doors can be opened

by pulling the inside handle

even if the lock buttons are in

the lock position.

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3-2. Opening, closing and locking the doors

Locking the doors from the outside without a key

1

Move the inside lock button to the lock position.

2

Close the door.

 Vehicles without a smart key system

The door cannot be locked if the key is in the engine switch.

 Vehicles with a smart key system

The door cannot be locked if the engine switch is in ACCESSORY or

IGNITION ON mode, or the electronic key is left inside the vehicle.

The key may not be detected correctly and the door may be locked.

Rear door child-protector lock

The door cannot be opened from

inside the vehicle when the lock is

set.

Unlock

Lock

These locks can be set to prevent

children from opening the rear

doors. Push down on each rear

door switch to lock both rear doors.

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3-2. Opening, closing and locking the doors

■Switching the door unlock function (vehicles with a smart key system)

It is possible to set which doors the entry function unlocks using the wireless

remote control.

1

Turn the engine switch off.

2

When the indicator light on the key surface is not on, press and hold

approximately 5 seconds while pressing and holding

for

.

The setting changes each time an operation is performed, as shown below.

(When changing the setting continuously, release the buttons, wait for at least

5 seconds, and repeat step .)

2

Multi-information

Unlocking function

Beep

display

3

Holding the driver’s door

handle unlocks only the

driver’s door.

Exterior: Beeps 3 times

Interior: Pings once

Holding the front passen-

ger’s door handle unlocks

all the doors.

Holding

unlocks all the doors.

a

door handle Exterior: Beeps twice

Interior: Pings once

■Open door warning buzzer

If a door or the back door is not fully closed, a buzzer will sound when the

vehicle speed reaches 3 mph (5 km/h).

The open door(s) or back door is indicated on the multi-information display.

■Conditions affecting the operation of the smart key system or wireless

remote control

 Vehicles without a smart key system

P. 113

 Vehicles with a smart key system

P . 1 34

■Customization

Settings (e.g. unlocking function using a key) can be changed.

(Customizable features: P. 488)

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3-2. Opening, closing and locking the doors

WARNING

■To prevent an accident

Observe the following precautions while driving the vehicle.

Failure to do so may result in a door opening and an occupant falling out,

resulting in death or serious injury.

●Ensure that all doors are properly closed and locked.

●Do not pull the inside handle of the doors while driving.

Be especially careful for the front doors, as the doors may be opened

even if the inside lock buttons are in locked position.

●Set the rear door child-protector locks when children are seated in the rear

seats.

■When opening or closing a door

Check the surroundings of the vehicle such as whether the vehicle is on an

incline, whether there is enough space for a door to open and whether a

strong wind is blowing.

When opening or closing the door, hold the door handle tightly to prepare

for any unpredictable movement.

■When using the wireless remote control or key and operating the

power windows

Operate the power window after checking to make sure that there is no pos-

sibility of any passenger having any of their body parts caught in the side

window. Also, do not allow children to operate the wireless remote control or

key. It is possible for children and other passengers to get caught in the

power window.

■When closing the rear door

Take extra care to prevent your fingers,

etc., from being caught. Failure to do so

may result in death or serious injury.

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3-2. Opening, closing and locking the doors

Back door

The back door can be locked/unlocked and opened by the fol-

lowing procedures.

Unlocking and locking the back door

◆ Entry function (vehicles with a smart key system)

Carry the electronic key to enable this function.

Press the button to unlock

the back door.

3

The door cannot be unlocked for

3 seconds after the door is

locked.

Press the button to lock the

back door.

Check that the door is securely

locked.

◆ Wireless remote control

P . 1 1 8

◆ Key

P . 1 1 9

◆ Door lock switches

P . 1 21

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Opening the back door

3-2. Opening, closing and locking the doors

Raise the back door while pushing

up the back door opener switch.

The back door cannot be closed

immediately after the back door

opener switch is pushed.

When closing the back door

Lower the back door using the

back door handle, and make sure

to push the back door down from

the outside to close it.

Be careful not to pull the back door

sideways when closing the back

door with the handle.

■Operation signals

A buzzer sounds and the emergency flashers flash to indicate that the doors

have been locked/unlocked using the entry function or wireless remote con-

trol. (Locked: Once; Unlocked: Twice)

■Open door warning buzzer

If a door or the back door is not fully closed, a buzzer will sound when the

vehicle speed reaches 3 mph (5 km/h).

The open door(s) or back door is indicated on the multi-information display.

■Luggage compartment light

The luggage compartment light turns on when the back door is opened.

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3-2. Opening, closing and locking the doors

■If the back door opener is inoperative

The back door can be operated from the inside.

1

Using a screwdriver, remove the cover.

To protect the cover, place a rag

between the flathead screwdriver and

the cover as shown in the illustration.

2

3

4

Loosen the screw.

Turn the cover.

Move the lever.

3

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3-2. Opening, closing and locking the doors

WARNING

■Caution while driving

●Keep the back door closed while driving.

If the back door is left open, it may hit near-by objects while driving or lug-

gage may be unexpectedly thrown out, causing an accident.

In addition, exhaust gases may enter the vehicle, causing death or a seri-

ous health hazard. Make sure to close the back door before driving.

●Before driving the vehicle, make sure that the back door is fully closed. If

the back door is not fully closed, it may open unexpectedly while driving,

causing an accident.

●Never let anyone sit in the luggage compartment. In the event of sudden

braking or a collision, they are susceptible to death or serious injury.

■When children are in the vehicle

Observe the following precautions.

Failure to do so may result in death or serious injury.

●Do not allow children to play in the luggage compartment.

If a child is accidentally locked in the luggage compartment, they could

have heat exhaustion or other injuries.

●Do not allow a child to open or close the back door.

Doing so may cause the back door to move unexpectedly, or cause the

child’s hands, head, or neck to be caught by the closing back door.

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3-2. Opening, closing and locking the doors

WARNING

■Operating the back door

Observe the following precautions.

Failure to do so may cause parts of the body to be caught, resulting in death

or serious injury.

●Remove any heavy loads, such as snow and ice, from the back door

before opening it. Failure to do so may cause the back door to suddenly

shut again after it is opened.

●When opening or closing the back door, thoroughly check to make sure

the surrounding area is safe.

●If anyone is in the vicinity, make sure they are safe and let them know that

the back door is about to open or close.

3

●Use caution when opening or closing the back door in windy weather as it

may move abruptly in strong wind.

●The back door may suddenly shut if it is

not opened fully. It is more difficult to

open or close the back door on an

incline than on a level surface, so

beware of the back door unexpectedly

opening or closing by itself. Make sure

that the back door is fully open and

secure before using the luggage com-

partment.

●When closing the back door, take extra

care to prevent your fingers, etc., from

being caught.

●When closing the back door, make sure

to press it lightly on its outer surface. If

the back door handle is used to fully

close the back door, it may result in

hands or arms being caught.

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3-2. Opening, closing and locking the doors

WARNING

■Operating the back door

Observe the following precautions.

Failure to do so may cause parts of the body to be caught, resulting in death

or serious injury.

●Do not pull on the back door damper stay to close the back door, and do

not hang on the back door damper stay.

Doing so may cause hands to be caught or the back door damper stay to

break, causing an accident.

●If a bicycle carrier or similar heavy object is attached to the back door, it

may suddenly shut again after being opened, causing someone’s hands,

head or neck to be caught and injured. When installing an accessory part

to the back door, using a genuine Toyota part is recommended.

NOTICE

■Back door damper stays

The back door is equipped with damper stays that hold the back door in

place.

Observe the following precautions.

Failure to do so may cause damage to the back door damper stay, resulting

in malfunction.

●Do not attach any foreign objects, such

as stickers, plastic sheets, or adhesives

to the damper stay rod.

●Do not touch the damper stay rod with

gloves or other fabric items.

●Do not attach any accessories other

than genuine Toyota parts to the back

door.

●Do not place your hand on the damper stay or apply lateral forces to it.

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3-2. Opening, closing and locking the doors

Smart key system^

The following operations can be performed simply by carrying

the electronic key on your person, for example in your pocket.

The driver should always carry the electronic key.

● Unlocks and locks the doors (P . 1 1 8)

● Unlocks and locks the back door (P . 1 25)

● Starts the engine (P. 181)

■Antenna location

3

Antenna outside the cabin

Antennas inside the cabin

Antenna outside the luggage compart-

ment



: If equipped

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3-2. Opening, closing and locking the doors

■Effective range (areas within which the electronic key is detected)

When locking or unlocking the

doors

The system can be operated when

the electronic key is within about

2.3 ft. (0.7 m) of an outside front

door handle and the back door.

(Only the doors detecting the key

can be operated.)

When starting the engine or changing engine switch modes

The system can be operated when the electronic key is inside the vehi-

cle.

■Alarms and warning messages

A combination of exterior and interior buzzers as well as warning messages

shown on the multi-information display are used to prevent theft of the vehicle

and accidents resulting from erroneous operation. Take appropriate mea-

sures based on the displayed message.

When only an alarm sounds, circumstances and correction procedures are as

follows.

Alarm

Situation

Correction procedure

An attempt was made Close all of the doors

to lock the vehicle while and lock the doors

Exterior buzzer sounds

once for 5 seconds

a door was open.

again.

The engine switch was

turned to ACCESSORY

mode while the driver’s

Turn the engine switch

off and close the

driver’s door.

Interior buzzer sounds door was open (or the

continuously

driver’s

opened

door

while

was

the

engine switch was in

ACCESSORY mode).

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3-2. Opening, closing and locking the doors

■When “Smart Key System Malfunction. See Owner’s Manual.” is dis-

played on the multi-information display

The system may be malfunctioning. Have the vehicle inspected by your

Toyota dealer immediately.

■Battery-saving function

The battery-saving function will be activated in order to prevent the electronic

key battery and the vehicle battery from being discharged while the vehicle is

not in operation for a long time.

●In the following situations, the smart key system may take some time to

unlock the doors.

• The electronic key has been left in an area of approximately 6 ft. (2 m) of

the outside of the vehicle for 10 minutes or longer.

• The smart key system has not been used for 5 days or longer.

●If the smart key system has not been used for 14 days or longer, the doors

cannot be unlocked at any doors except the driver’s door. In this case, take

hold of the driver’s door handle, or use the wireless remote control or the

mechanical key, to unlock the doors.

3

■Electronic key battery-saving function

When battery-saving mode is set, battery depletion is minimized by stopping

the electronic key from receiving radio waves.

Press

twice while pressing and

. Confirm that the electronic

holding

key indicator flashes 4 times.

While the battery-saving mode is set, the

smart key system cannot be used. To

cancel the function, press any of the elec-

tronic key buttons.

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3-2. Opening, closing and locking the doors

■Conditions affecting operation

The smart key system uses weak radio waves. In the following situations, the

communication between the electronic key and the vehicle may be affected,

preventing the smart key system, wireless remote control and engine immobi-

lizer system from operating properly. (Ways of coping: P. 449)

●When the electronic key battery is depleted

●Near a TV tower, electric power plant, gas station, radio station, large dis-

play, airport or other facility that generates strong radio waves or electrical

noise

●When carrying a portable radio, cellular phone, cordless phone or other

wireless communication device

●When the electronic key is in contact with, or is covered by the following

metallic objects

• Cards to which aluminum foil is attached

• Cigarette boxes that have aluminum foil inside

• Metallic wallets or bags

• Coins

• Hand warmers made of metal

• Media such as CDs and DVDs

●When other wireless keys (that emit radio waves) are being used nearby

●When carrying the electronic key together with the following devices that

emit radio waves

• Portable radio, cellular phone, cordless phone or other wireless commu-

nication devices

• Another electronic key or a wireless key that emits radio waves

• Personal computers or personal digital assistants (PDAs)

• Digital audio players

• Portable game systems

●If window tint with a metallic content or metallic objects are attached to the

rear window

●When the electronic key is placed near a battery charger or electronic

devices

●When parking at a meter

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3-2. Opening, closing and locking the doors

■Note for the entry function

●Even when the electronic key is within the effective range (detection areas),

the system may not operate properly in the following cases:

• The electronic key is too close to the window or outside door handle, near

the ground, or in a high place when the doors are locked or unlocked.

• The electronic key is near the ground or in a high place, or too close to

the rear bumper center when the back door is opened.

• The electronic key is on the instrument panel, luggage cover or floor, or in

the door pockets or glove box when the engine is started or engine switch

modes are changed.

●Do not leave the electronic key on top of the instrument panel or near the

door pockets when exiting the vehicle. Depending on the radio wave recep-

tion conditions, it may be detected by the antenna outside the cabin and the

door will become lockable from the outside, possibly trapping the electronic

key inside the vehicle.

3

●As long as the electronic key is within the effective range, the doors may be

unlocked or locked by anyone.

●Even if the electronic key is not inside the vehicle, it may be possible to start

the engine if the electronic key is near the window.

●The doors may unlock if a large amount of water splashes on the door han-

dle, such as in the rain or in a car wash when the electronic key is within the

effective range. (The door will automatically be locked after approximately

60 seconds if the doors are not opened and closed.)

●If the wireless remote control is used to lock the doors when the electronic

key is near the vehicle, there is a possibility that the door may not be

unlocked by the entry function. (Use the wireless remote control to unlock

the doors.)

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3-2. Opening, closing and locking the doors

●Touching the door lock sensor while wearing gloves may delay or prevent

lock operation. Remove the gloves and touch the lock sensor again.

●If the door handle becomes wet while the electronic key is within the effec-

tive range, the door may lock and unlock repeatedly. In this case, follow the

following correction procedures to wash the vehicle.

• Place the electronic key in a location 6 ft. (2 m) or more away from the

vehicle. (Take care to ensure that the key is not stolen.)

• Set electronic key to battery-saving mode to disable the smart key sys-

tem. (P . 1 33)

●If the electronic key is inside the vehicle and a door handle becomes wet

during a car wash, a message may be shown on the multi-information dis-

play and a buzzer will sound outside the vehicle. To turn off the alarm, lock

all the doors.

●The lock sensor may not work properly if it comes into contact with ice,

snow, mud, etc. Clean the lock sensor and attempt to operate it again.

●A sudden approach to the effective range or door handle may prevent the

doors from being unlocked. In this case, return the door handle to the origi-

nal position and check that the doors unlock before pulling the door handle

again.

●If there is another electronic key in the detection area, it may take slightly

longer to unlock the doors after the door handle is gripped.

●Fingernails may scrape against the door during operation of the door han-

dle. Be careful not to injure fingernails or damage the surface of the door.

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3-2. Opening, closing and locking the doors

■When the vehicle is not driven for extended periods

●To prevent theft of the vehicle, do not leave the electronic key within 6 ft.

(2 m) of the vehicle.

●The smart key system can be deactivated in advance. (P. 488)

■To operate the system properly

Make sure to carry the electronic key when operating the system. Do not get

the electronic key too close to the vehicle when operating the system from the

outside of the vehicle.

Depending on the position and holding condition of the electronic key, the key

may not be detected correctly and the system may not operate properly. (The

alarm may go off accidentally, or the door lock prevention may not operate.)

■If the smart key system does not operate properly

●Locking and unlocking the doors: Use the mechanical key. (P. 449)

●Starting the engine system: P. 450

3

■Customization

Settings (e.g. smart key system) can be changed.

(Customizable features: P. 488

■If the smart key system has been deactivated in a customized setting

●Unlocking and locking the doors:

Use the wireless remote control or mechanical key. (P . 1 1 8, 449)

●Starting the engine and changing engine switch modes: P. 450

●Stopping the engine: P. 182

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3-2. Opening, closing and locking the doors

■Certification for the smart key system

 For vehicles sold in the U.S.A.

 For vehicles sold in Canada

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3-2. Opening, closing and locking the doors

 For vehicles sold in the U.S.A.

 For vehicles sold in Canada

3

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WARNING

■Caution regarding interference with electronic devices

●People with implantable cardiac pacemakers, cardiac resynchronization

therapy-pacemakers or implantable cardioverter defibrillators should keep

away from the smart key system antennas. (P . 1 31)

The radio waves may affect the operation of such devices. If necessary,

the entry function can be disabled. Ask your Toyota dealer for details, such

as the frequency of radio waves and timing of the emitted radio waves.

Then, consult your doctor to see if you should disable the entry function.

●Users of any electrical medical device other than implantable cardiac

pacemakers, cardiac resynchronization therapy-pacemakers or implant-

able cardioverter defibrillators should consult the manufacturer of the

device for information about its operation under the influence of radio

waves.

Radio waves could have unexpected effects on the operation of such

medical devices.

Ask your Toyota dealer for details on disabling the entry function.

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Operation of each component -> Opening, closing and locking the doors for Your Toyota C-Hr SUV 2020

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