Get Audio -> What to do if Guide for Toyota Rav4 SUV 2020

491

5-15. What to do if... (Bluetooth )

5-15.What to do if... (Bluetooth^®

)

Likely cause

Solution

For a list of spe-

Troubleshooting

cific devices

which operation

has been con-

firmed on this

system, check

with your Toyota

dealer or the fol-

lowing website:

http://www.

If there is a problem with the

hands-free system or a

Bluetooth^®device, first

check the table below.

Troubleshooting

The connected

device may not

be a compatible

■ When using the hands-free

system with a Bluetooth^®

device

toyota.com/

audio-multimedia

in the United

States,

http://www.

toyota.ca/

Bluetooth cellu-

lar phone.

The hands-free system or Blue-

tooth^®device does not work.

connected

in Canada, and

http://www.

toyotapr.com/

audio-multimedia

in Puerto Rico

Use a cellular

The Bluetooth

phone with Blue-

version of the

connected cellu-

lar phone may

be older than the

specified ver-

sion.

tooth version

2.0 or higher

(recommended:

Ver. 4.2 or

higher).

(P.393)

■ When registering/connect-

ing a cellular phone

A cellular phone cannot be reg-

istered.

492

5-15. What to do if... (Bluetooth )

Likely cause

An incorrect

passcode was

entered on the

cellular phone.

Solution

Likely cause

Solution

Set automatic

Enter the correct

passcode on the

cellular phone.

Automatic Blue-

Bluetooth con-

tooth connec- nection on this

tion on this

system is set to when the engine

off.

system to on

Complete the

switch is in ACC

or ON. (P.400)

The registration registration oper-

operation has

not been com-

pleted on the cel- (approve regis-

lular phone side. tration on the

phone).

ation on the cel-

lular phone

Set preferred

device settings

function on this

system to off.

(P.400)

Preferred device

settings function

on this system is

set to on.

Delete the exist-

ing registration

Set the desired

cellular phone to

the highest auto-

matic connec-

tion priority.

information from

Old registration

both this system

information

and the cellular

remains on

phone, then reg-

either this sys-

ister the cellular

tem or the cellu-

phone you wish

lar phone.

(P.400)

■ When making/receiving a

to connect to this

system.

(P.397)

call

A call cannot be made/received.

A Bluetooth^®connection can-

not be made.

Likely cause

Solution

Move to where

Your vehicle is in

Likely cause

Solution

no longer

appears on the

display.

area.

Manually con-

nect the cellular

phone you wish

to use to this

system.

Another Blue-

tooth device is

■ When using the phonebook

already con-

nected.

Phonebook data cannot be

transferred manually/automati-

cally.

(P.395)

Enable the Blue-

Bluetooth func-

tion is not

tooth function

enabled on the on the cellular

cellular phone. phone.

493

5-15. What to do if... (Bluetooth )

edited.

Likely cause

Solution

Likely cause

Automatic con- Set automatic

tact transfer contact transfer

function on this function on this

system is set to system to off.

Solution

For a list of spe-

cific devices

which operation

has been con-

firmed on this

system, check

with your Toyota

dealer or the fol-

lowing website:

http://www.

on.

(P.484)

■ When using the Bluetooth^®

The profile ver-

sion of the con-

nected cellular

phone may not

be compatible

with transferring

phonebook data.

message function

Messages cannot be viewed.

toyota.com/

audio-multimedia

in the United

States,

http://www.

toyota.ca/

connected

in Canada, and

http://www.

Likely cause

Solution

Enable mes-

sage transfer on

the cellular

phone (approve

message trans-

fer on the

Message trans-

fer is not enabled

on the cellular

phone.

toyotapr.com/

audio-multimedia

in Puerto Rico

phone).

Automatic trans- Set automatic

fer function on transfer function

this system is set on this system to

to off. on. (P.484)

Automatic con- Set automatic

tact transfer contact transfer

function on this function on this

system is set to system to on.

New message notifications are

not displayed.

off.

(P.484)

Enter the pass-

code on the cel-

not been entered lular phone if

Likely cause

Solution

Passcode has

Notification of

SMS/MMS/E-

mail reception on mail reception on

this system is set this system to

Set notification

of SMS/MMS/E-

on the cellular

phone.

requested

(default pass-

code: 1234).

to off.

on. (P.482)

Complete trans-

fer operation on

the cellular

phone (approve

transfer opera-

tion on the

Automatic mes-

sage transfer

function is not

enabled on the

cellular phone.

Enable auto-

matic transfer

function on the

cellular phone.

Transfer opera-

tion on the cellu-

lar phone has

not completed.

phone).

Phonebook data cannot be

494

5-15. What to do if... (Bluetooth )

■ In other situations

Likely cause

Solution

The Bluetooth^®connection sta-

tus is displayed at the top of the

screen each time the engine

switch is in ACC or ON.

Turn the cellular

phone off,

remove and rein-

stall the battery

pack, and then

restart the cellu-

lar phone.

Likely cause

Solution

To turn off the

Enable the cellu-

lar phone’s Blue-

Connection con- display, set con-

firmation display nection confir-

on this system is mation display

tooth

connection.

set to on.

on this system to

off. (P.400)

Disable the

Even though all conceivable

measures have been taken, the

symptom status does not

change.

W-Fi connec-

The cellular

phone is the

most likely cause

of the symptom.

tion of the cellu-

lar phone.

Stop the cellular

phone’s security

software and

close all applica-

tions.

Likely cause

Solution

The cellular

Bring the cellu-

lar phone closer

to this system.

phone is not

close enough to

this system.

Before using an

application

installed on the

cellular phone,

carefully check

its source and

how its opera-

tion might affect

this system.

Turn off Wi-Fi

Radio interfer-

ence has

occurred.

devices or other

devices that may

emit radio

waves.

●For details, refer to the owner’s

manual that came with the cellular

phone.

Audio -> What to do if for Your Toyota Rav4 SUV 2020

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