For owners -> Reporting safety defects for U.S. owners for Your Toyota Rav4 SUV 2020

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10-1. For owners  
10-1.For owners  
To contact NHTSA, you may  
call the Vehicle Safety  
Hotline toll-free at 1-888-  
327-4236 (TTY: 1-800-424-  
9153); go to  
write to: Administrator,  
NHTSA, 1200 New Jersey  
Ave., S.E., Washington, DC  
20590. You can also obtain  
other information about  
motor vehicle safety from  
Reporting safety  
defects for U.S. ow n-  
ers  
If you believe that your vehi-  
cle has a defect which could  
cause a crash or could  
cause injury or death, you  
should immediately inform  
the National Highway Traffic  
Safety Administration  
(NHTSA) in addition to noti-  
fying Toyota Motor Sales,  
U.S.A., Inc. (Toll-free: 1-800-  
331-4331).  
If NHTSA receives similar  
complaints, it may open an  
investigation, and if it finds  
that a safety defect exists in  
a group of vehicles, it may  
order a recall and remedy  
campaign. However, NHTSA  
cannot become involved in  
individual problems  
between you, your dealer, or  
Toyota Motor Sales, U.S.A.,  
Inc.